2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints: electrical system
658 reports, newest first. Show all
Power train, Electrical system, Apr 4, 2011
VEHICLE HAS LOST POWER WHILE DRIVING. YOU WILL BE CRUSING ALONG OR PULLING OUT INTO AN INTERSECTION AND YOU WILL LOOSE ALL POWER. THE ENGINE WILL NOT REV, NO RESPONSE AT ALL. AFTER WAITING FOR A PERION OF TIME, THE VEHICLE STARTS GOING AGAIN. THIS HAPPENED TO ME FOUR TIMES, ONCE IN THE MIDDLE OF AN INTERSECTION, FOUR LANES IN ALL DIRECTIONS, AND THE VEHICLE JUST LOST ALL POWER. VERY SCARY. I TOOK THE VEHICLE TO MY LOCAL GARAGE, AND HE TOLD ME THAT THIS WAS THE SECOND JEEP TO DO THE SAME THING. THE OWNER HAD TO HAVE THE VEHICLE TOWED INTO THE GARAGE, AND UPON ARRIVAL, COULD FIND NOTHING WRONG. I HAD TO GO TO AN AUTHORIZED JEEP DEALER, AND I ASKED THEM IF THEY EVER HEARD OF THIS HAPPENING, AND THE REPLY WAS, JUST 3 OR 4 TIMES....IMAGING IF THIS FAILURE HAPPENED THIS OFTEN IN THIS SMALL AREA, HOW MANY OTHER VEHICLES MAY BE HAVING THE SAME PROBLEM. THE VEHICLE ONLY HAD 31000 MILES ON IT, BUT IT WAS OUT OF WARRANTY FOR TIME BY 9 MONTHS. THIS IS A VERY DANGEROUS EVENT WHEN YOU ARE DRIVING AND SUDDENLY LOOSE ALL POWER AND DON'T KNOW IF OR WHEN IT IS COMING BACK. CHRYSLER SAID THEY DO NOT HAVE A PROBLEM. I DON'T BELIEVE THEM. *TR
Electrical system, Feb 14, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD WHERE HE TURNED THE IGNITION OFF AND RESTARTED AND WAS ABLE TO DRIVE THE VEHICLE. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Electrical system, Feb 4, 2011
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WERE MULTIPLE FAILURES WITH HER VEHICLE. THE VEHICLE STALLED WHICH WAS CAUSED BY A DRIVE BY SENSOR WITHIN THE ENGINE, THE REAR LIFT GATE LIGHT STAYS ON CONTINUOUSLY AND THE CHECK ENGINE LIGHT CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON MORE THAN ONE OCCASION AND THEY COULD NOT REPAIR THE FAILURE. THE CONTACT HAD TO CONTINUOUSLY PAY A DEDUCTIBLE OF $100 EACH TIME THE VEHICLE WAS TAKEN TO THE DEALER. NONE OF THE FAILURES WERE RECALLS NOR WAS THERE A WARRANTY. THE MANUFACTURER WAS CONTACTED AND INFORMED HER TO TAKE THE VEHICLE TO THE DEALER FOR THE REPAIRS. THE FAILURE MILEAGE WAS 46,107.
Power train, Electrical system, Dec 31, 2010
IN MAY 2008, 15308 MI ON JEEP, SLOWING FOR RED LIGHT, DIES, ALL DASH LIGHTS COM ON, NO POWER TO STEER, NO WIPERS, ETC.; STARTS BACK ON IT'S OWN. TOOK TO DEALER, NO CODE, NO RE-ACT; HAS HAPPENED INTERMITTENT SINCE-SAFETY ISSUE IN TRAFFIC. NOW TRANNY PROBLEM, STARTED SEPT. 2010, 37,600 MI, CODE 750, CHANGED SOLENOID PK IN TRANNY, NOW CODE FOR LOW PRESSURE SEND CIRCUIT, DRIVES A FEW MILES THEN GOES AND STAYS IN 4TH GEAR; 3 MONTHS AND STILL NOT DRIVABLE. NEED RECALL FOR ESM AND TBS BEFORE SOMEONE GETS KILLED. CHRYSLER SHOULD STAND BEHIND THEIR PRODUCTS & BE RESPONSIBLE FOR DESIGN AND COMPONENTS. THIS IS VERY DISHEARTENING SINCE BOTH MY HUSBAND AND I OWN A SMALL BIZ AND ARE STRUGGLING JUST TO KEEP THE DOORS OPEN AND NOW ADD THE EXPENSE OF DIAGNOSING CHRYSLER'S PROBLEM IS JUST TOO MUCH! I WARRANTY MY WORK, WEAR & TEAR CONSIDERED, AS SHOULD CHRYSLER BEFORE SOMEONE IS HURT OR WORSE- DIES TRYING TO GET TO OUT OF TRAFFIC. *TR
Electrical system, Dec 8, 2010
WHILE DRIVING THE ENTIRE DASHBOARD LIT UP AND THEN SLOWLY PROCEEDED TO SHUT DOWN. GAUGES STOPPED WORKING THEN SUDDENLY CAME BACK ON. VEHICLE BEGAN TO HESITATE WITH SHIFTING AND CAR FELT VERY SLUGGISH. OCCURRED 3-4 TIMES FOR NO APPARENT REASON AND WITHOUT WARNING. DEALER COULD NOT RECREATE OR IDENTIFY THE PROBLEM DESPITE MANY ONLINE REPORTS OF THE EXACT SAME INCIDENT. *TR
Electrical system, Exterior lighting, Dec 2, 2010
I HAVE A 2007 JEEP CHEROKEE LAREDO. WHILE I WAS DRIVING AT NIGHT, IN THE DARK, MY HEADLIGHTS AND INTERIOR LIGHTS BEGAN TO FLASH ON AND OFF. REALIZING WHAT AN EXTREME DANGER THE JEEP WAS TO ME AND ALL OTHERS ON THE ROAD I IMMEDIATELY TOOK TO THE DEALERSHIP. THE DEALERSHIP SAID THEY WERE UNABLE TO DIAGNOSE A PROBLEM AND TOLD ME TO CONTINUE TO DRIVE THE JEEP. ITS HAPPENED ON 5 DIFFERENT OCCASIONS AFTER AND EVERY INSTANCE I HAVE TAKEN IT TO THE DEALERSHIP WITH NO RESOLUTION NOR A DIAGNOSIS. *TR
Power train, Electrical system, Latches/locks/linkages, Equipment, Other or unspecified, Nov 27, 2010
AUTO TRANSMISSION GEAR SHIFT NOT SHIFTING INTO GEARS CORRECTLY; LOSS POWER AROUND CURVES; SOMETIMES ENGINE LIGHT COMES ON; SOMETIMES ALL GEAR INDICATORS COME ON DASH; FEELS AS THOUGH CAN'T ACCELERATE WHEN ENTERING ONTO HIGHWAY OR PASSING. NOTHING DONE YET. CALLED DEALER, ONLINE SEARCHES. VERY VERY MANY SAME-SIMILAR ONLINE & VERY EXPENSIVE REPAIR $700+. APPEARS TO BE DEFECTIVE PART & SHOULD BE RECALL/DEALER REPLACE/REPAIR!! *TR
Steering, Power train, Electrical system, Vehicle speed control, Equipment, Nov 6, 2010
CAR WILL DECELERATE, AND WILL NOT RESPOND TO DEPRESSING OF THE ACCELERATOR PEDAL. OCCURS AT VARIOUS SPEEDS AND TRAFFIC CONDITIONS. CONTACTED DEALERSHIP, BEGAN TO DESCRIBE ISSUE, WITHOUT DESCRIBING THE MAKE AND MODEL, AND THE REPAIR-SHOP WAS ABLE TO THEN TELL ME THE MAKE AND MODEL OF MY VEHICLE WITHOUT ME PREVIOUSLY DISCLOSING. (ALREADY HAD GEAR SHIFT MODULE REPLACED ONCE BEFORE, AND SINCE THE ISSUE OCCURRED 14 MONTHS LATER, DEALERSHIP REFUSES TO COVER EXPENSE OF REPLACEMENT.) THIS IS A VERY DANGEROUS ISSUE, AND AS STATED BEFORE, OCCURS AT VARIOUS TIMES AND TRAFFIC CONDITIONS, AND THERE ARE NO PRECEDING WARNINGS OR OTHER INDICATORS THAT FORESHADOW THE OCCURRENCE. CAR IS NOW AT 42,000 MILES, YET IT IS IN NEED OF A 3RD SHIFT MODULE, SEEMS HIGHLY UNLIKELY. DEALERSHIP NEEDS TO DECLARE A RECALL OR WHEN THE CUSTOMER HAS THE PROBLEM, THEY FIX IT WITHOUT FURTHER EXPENSE TO THE CONSUMER. I BOUGHT THIS JEEP NEW, AND ITS MY 4TH ONE, HOWEVER, I AM EXTREMELY DISAPPOINTED WITH THEIR CUSTOMER SERVICE, AND THE QUALITY OF VEHICLE THEY ARE PRODUCING, AND WILL NOT EVER PURCHASE THEIR VEHICLES AGAIN. *TR
Electrical system, Oct 6, 2010
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE LAREDO(N/A). THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. HE STATED THAT THE VEHICLE COMPLETELY SHUT DOWN WHILE HE WAS STOPPED AT A STOP SIGN. HE WAS UNABLE TO RESTART THE VEHICLE SO THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE STARTER WAS REPLACED AND SEVERAL OTHER COMPONENTS CHECKED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 134,896.
Electrical system, Aug 25, 2010
CAR WOULD NOT START. IT WAS TOWED TO THE DEALERSHIP WHICH HAD TO REPLACE THE STARTER SOLENOID WIRE. THE SERVICE DEPARTMENT INFORMED ME THIS WAS A KNOW DESIGN DEFECT, BUT SINCE I WAS JUST OUT OF WARRANTY (37K) I WOULD HAVE TO COVER THE COST. IF THIS IS A KNOW PROBLEM, WHY ISN'T IT FIXED. *TR
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Aug 4, 2010
I PURCHASED A 2007 USED JEEP GRAND CHEROKEE FROM KELLY JEEP ON 3/11/2010, WITH AN ODOMETER READING OF 24,758 MILES. THIS VEHICLE HAS STALLED RANDOMLY SEVEN (7) TIMES SINCE THE DATE OF PURCHASE. IT HAS BEEN RETURNED TO THE DEALER'S SERVICE DEPARTMENT THREE TIMES AND EACH TIME THEY HAVE NOT BEEN ABLE TO DUPLICATE THE CAUSE OF THE STALLING. THE STALLING OCCURS AFTER A STOP AND THEN ATTEMPTS TO PROCEED INTO A TURN AT LOW SPEED. IT OCCURS MORE FREQUENTLY WHEN A RIGHT TURN IS BEING MADE. THE ENGINE STOPS AND ALL ELECTRIC ENERGY ARE LOST, JUST AS THOUGH THE IGNITION WAS TURNED OFF. BRAKING ASSIST AND POWER STEERING ARE LOST. I HAVE PROVIDED THE DEALER A DOCUMENT LISTING AND OBSERVATION OF EACH OF THE SEVEN EVENTS. SEVERAL HAVE PLACES ME IN A COMPRISING POSITION AND IF TRAFFIC HAD BEEN HEAVY COULD HAVE RESULTED IN A SERIOUS ACCIDENT. THE VEHICLE ALWAYS IS ABLE TO RESTART AFTER IT STOPPED, THE IGNITION TURNED OFF AND PLACED IN PARK. *TR
Power train, Electrical system, Jul 5, 2010
BOUGHT USED 2007 GRAND CHEROKEE FROM ADAMS JEEP, ABERDEEN MD IN NOV. 2009. WITHIN FIRST MONTH, WHILE TRAVELING AROUND 30 MPH, CAR WOULD NOT ACCELERATE WHEN PUSHING ON GAS PEDAL DESPITE ENGINE RACING. PRND LIGHTS ALL LIT UP. TOOK CAR BACK TO DEALER AND BEZEL GEAR SELECTOR REPLACED AFTER PAYING $100 DEDUCTIBLE ON EXTENDED WARRANTY. SAME PROBLEM OCCURRED 5 MONTHS LATER. DEALER CHARGED ME FOR ELECTRONIC CONTROL MODULE UPDATES. ONE MONTH LATER, SAME PROBLEM OCCURRED, DEALER REPLACED BEZEL GEAR SELECTOR AGAIN. ONE MONTH LATER, SAME EXACT PROBLEM OCCURRED. THIS IS 4TH TIME TAKING CAR IN FOR LACK OF ACCELERATION WHILE PUSHING ON GAS PEDAL. DEALER STATES UNABLE TO FIX PROBLEM SINCE THEY CANNOT REPRODUCE IT. THIS IS A HUGE SAFETY PROBLEM AS I HAVE ALMOST BEEN HIT MULTIPLE TIMES WHEN MY CAR FAILS TO ACCELERATE WHEN PUSHING ON GAS PEDAL. CHRYSLER NEEDS TO RECALL THE SHIFTER MODULE IN THESE CARS BEFORE SOMEONE GETS KILLED. *TR
Electrical system, Jun 26, 2010
VEHICLE TRAVELING ON PA TURNPIKE AT 65 MPH WHEN ENGINE SHUT DOWN. POWER SYSTEMS QUIT BUT I WAS ABLE TO GET THE CAR OFF THE DRIVING LANE COULD HAVE EASILY CAUSED A CRASH IF IT HAD QUIT DURING PASSING VEHICLE, 2007 GRAND CHEROKEE WITH N3.0 CRD DIESEL, WAS TOWED TO DEALER DEALER REPLACED CRANKSHAFT SENSOR TO FIX ISSUE. *TR
Electrical system, Vehicle speed control, Jun 2, 2010
THIS PROBLEM HAS OCCURRED ALMOST EVERY DAY FOR TWO MONTHS. I WILL DESCRIBE ONE INCIDENT, WHICH OCCURRED THIS EVENING AROUND 11PM. I WAS DRIVING ON THE HIGHWAY IN MY 2007 JEEP GRAND CHEROKEE WHEN MY ACCELERATOR STOPPED HAVING ANY EFFECT ON MY CAR. ALL OF THE GAUGES DIED (SO THE FUEL REPORTED EMPTY, THE SPEEDOMETER SAID I WAS NOT MOVING, ETC) - ALL OF THIS WHILE TRAVELING AT 65MPH. I HAD TO PULL OVER, TURN THE CAR OFF AND BACK ON, AND ALL OF THE PROBLEMS WENT AWAY. AS I'VE SAID, THIS HAS HAPPENED ONCE A DAY FOR THE PAST TWO MONTHS. SO FAR THERE APPEARS TO BE NO FIX FOR THE PROBLEM. *TR
Electrical system, May 7, 2010
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SHUT DOWN CONSISTENTLY WITHOUT WARNING. THERE WERE NO WARNING LIGHTS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE DEALER COULD FIND NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE CURRENT MILEAGE WAS APPROXIMATELY 30,300.
Electrical system, May 4, 2010
2007 GRAND CHEROKEE OVERLAND 3.0L DIESEL. FOR THE PAST YEAR OR SO THE LIGHTS ON THE DASH WILL ALL COME ON SIMILAR TO WHEN THE CAR IS FIRST STARTED. RECENTLY THE SPEEDOMETER AND TACH WILL SHUT OFF AS WELL. IF THIS WERE A GAS ENGINE THE ENGINE WOULD PROBABLY ALSO STALL. NUMEROUS TIMES AT THE DEALER NO CHANGE. I BELIEVE THIS RELATED TO THE 2008 GRAND CHEROKEE RECALL. *TR
Engine and engine cooling, Electrical system, Mar 12, 2010
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH THE ENGINE STALLED WITHOUT WARNING. WITHIN SECONDS, THE VEHICLE WOULD RESTART WITHOUT DRIVER INTENT. THE DEALER REPLACED THE IGNITION SWITCH, THE POWER-TRAIN CONTROL MODULE, AND THE ELECTRONIC CONTROL MODULE; YET, THE FAILURE PERSISTED. THE CONTACT VOLUNTARILY SURRENDERED THE VEHICLE TO THE MANUFACTURER. HE WAS CONCERNED THAT THE VEHICLE WOULD BE RESOLD SINCE IT COULD POTENTIALLY CAUSE A CRASH TO OCCUR. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS UNKNOWN.
Electrical system, Mar 10, 2010
IN AUGUST OF 2009 MY WIFE EXPERIENCED HER JEEP CHEROKEE DIE OUT IN THE MIDDLE OF TRAFFIC. I MET HER AT THE SCENE. THE CAR STARTED IMMEDIATELY AND WAS DRIVABLE WITH NO SUBSEQUENT OCCURRENCES THAT DAY. WE TOOK IT TO JACK PHALEN DODGE IN COUNTRYSIDE, IL FOR SERVICE TO SEE IF THEY COULD DETERMINE THE CAUSE. ON AUGUST 31 WE PICKED UP THE VEHICLE AND IT CHECKED OUT COMPLETELY, THEY WERE UNABLE TO DUPLICATE THE CONCERN. TWICE SINCE AUGUST WE EXPERIENCED THE SAME CONCERN, THE CAR DIED OUT IN TRAFFIC. BOTH TIMES WE WERE ABLE TO START THE CAR WITHOUT ANY ISSUES AND CONTINUE. ON SATURDAY, MARCH 6 WE DROVE TO DOWNTOWN CHICAGO. ON THIS DAY WE INITIAL DROVE OVER 20 MILES TO GET INTO THE CITY, HOWEVER ONCE WE WERE THERE THE CAR BEGAN TO DIE. THIS TIME WE EXPERIENCED IT DYING OUT AT LEAST 10 TIMES. ONCE, ON I-55 WITH TRAFFIC MOVING AT EXPRESSWAY SPEEDS. HAVING LOST CONFIDENCE THAT WE WOULD BE ABLE TO CONTINUE SAFELY WE CALLED FOR A TOW. WE TOOK IT BACK TO JACK PHALEN FOR REVIEW. WE PICKED UP THE CAR ON MONDAY, MARCH 8. AGAIN WE WERE TOLD THAT NOTHING WAS WRONG MECHANICALLY WITH THE AUTO. HOWEVER, THEY NOTED THAT THERE WAS A "STAR CASE FOR LOSS OF THROTTLE RESPONSE #K34511542" WHICH RESPONDED TO "SOFTWARE UPDATES". THEY INSTALLED 5 SOFTWARE UPDATES. WE RECEIVED NO GUARANTEE THAT THIS WOULD FIX THE ISSUE NOR WOULD THEY GUARANTEE THAT FUTURE OCCURRENCES WOULD BE COVERED UNDER OUR WARRANTY, WHICH EXPIRES IN APRIL 2010. WE ARE OBVIOUSLY CONCERNED THAT DATED SOFTWARE COULD POTENTIALLY RESULT IN A CAR LOSING ALL POWER IN TRAFFIC AND THE DANGERS THAT WOULD POSE. I HAVE FILED A COMPLAINT WITH CHRYSLER. THIS OBVIOUSLY SEEMS LIKE IT COULD POTENTIALLY PRESENT A VERY DANGEROUS SITUATION. *TR
Power train, Electrical system, Feb 2, 2010
I OWN A 2007 JEEP GRAND CHEROKEE V6 2WD AND OTHER OWNERS ACROSS THE US (THOUSANDS OF THEM) WITH YEARS RANGING 2005-2007 REPORT PROBLEMS WITH THE ELECTRONIC SHIFT MODULE. THIS GOES OUT IN THE MIDDLE OF DRIVING (SOMETIMES ON THE HIGHWAY) AND WILL CAUSE THE VEHICLE TO STALL OUT IN THE MIDDLE OF THE ROAD WITHOUT WARNING. I HAVE HAD MINE REPLACED TWICE NOW AND HAVE ONLY OWNED MY JEEP FOR 1 1/2 YEARS (BOUGHT IT BRAND NEW). THIS HAPPENED IN MARCH 2009 AND AGAIN JANUARY 2010. *TR
Electrical system, Jan 12, 2010
I HAVE SUBMITTED A COMPLAINT BEFORE BUT THE PROBLEM CONTINUES AND HAS GOTTEN WORSE. MY JEEP LOSES ALL ELECTRICAL POWER AND SHUTS DOWN AND RESTARTS ITSELF WHILE DRIVING, OCCASIONALLY DOESN'T ACCELERATE PAST SECOND GEAR AND OTHER TIMES ACCELERATES VERY SLOWLY, NUMEROUS TIMES DEALERSHIP TOLD ME NOTHING WAS WRONG, FINALLY THEY REPLACED CLOCKSPRING AND MOTHERBOARD BUT PROBLEM BEGAN RECURRING ONLY DAYS LATER. ONLY NOW MY JEEP IS ADDITIONALLY AT TIMES ACTING LIKE IT WANTS TO SHUT DOWN BUT INSTEAD IS JUST FALTERING SHAKING THE WHOLE VEHICLE VIOLENTLY ACCOMPANIED BY THE STRUGGLING TO ACCELERATE. *TR
Electrical system, Dec 22, 2009
WHILE DRIVING DOWN THE HIGHWAY AT 65 WITH THE HEADLIGHTS ON ALL OF MY DASH LIGHTS LIT UP AND THERE WAS NO POWER FOR A FEW SECONDS. THIS IS THE FIRST TIME IT HAS HAPPENED SINCE PURCHASING THIS VEHICLE. I HAVE NO BEEN ABLE TO TAKE MY JEEP INTO THE SHOP SINCE I WAS ALREADY AT WORK. I CONTACTED THE DEALER AND THEY SAID THEY HAVE HAD COMPLAINTS LIKE THIS AND THAT THEY WOULD NOT BE ABLE TO READ THE FAULT. *TR
Electrical system, Sep 30, 2009
ON FIVE OCCASIONS ALL OF DASH LIGHTS CAME ON AND WENT OFF WHILE I WAS DRIVING, TWO OF THESE TIMES THE ENGINE STALLED AND RESTARTED ITSELF. TOOK VEHICLE TO DEALERSHIP AND WAS TOLD NO PROBLEM WAS FOUND. *TR
Electrical system, Sep 10, 2009
NUMEROUS ELECTRICAL ISSUES. THE MOST DANGEROUS HAVE BEEN THE PRND LIGHTING UP AND VEHICLE NOT GOING OVER 1ST OR 2ND GEAR WHILE DRIVING. THIS HAS HAPPENED TO ME 7 TIMES NOW, 4 OF WHICH HAVE TRIED TO BE DIAGNOSED BY THE DEALER WITHOUT SUCCESS, THEY JUST REPLACED THE GEAR SHIFTER TWICE. THE 3RD TIME I HAD TAKEN A PHOTO OF THIS AND GAVE IT TO THE DEALER WHEN THEY TOLD ME 'NOTHING WAS WRONG' ACCORDING TO THEIR DIAGNOSTICS. PHOTO PROVED OTHERWISE. ALSO THE VEHICLE HAS SHUT ITSELF OFF TWICE WHILE I WAS DRIVING ON A BUSY ROAD. THE WINDOWS ALSO GET STUCK AND WILL NOT WORK. HAVE TO OPERATE ONE WINDOW TO MAKE THE OTHER ONE WORK. THE BATTERY FAILED AND 'TRANSMISSION OVER TEMP" ERROR HAPPENED AT THE SAME TIME. MANUFACTURER'S SERVICE AGENT SAID IT WAS A FALSE READOUT DUE TO BATTERY FAILURE BUT THEY DID FIX SOMETHING ON THE TRANSMISSION. I AM FILING FOR A SECOND LEMON LAW ARBITRATION HEARING IN FLORIDA. IT IS A VERY DANGEROUS VEHICLE WITH THESE ISSUES. INCIDENT DATE ON THIS FORM IS ONLY THE LAST DATE OF OCCURRENCE SINCE ONLY ONE OPTION. THIS HAS BEEN A PROBLEM SINCE FIRST PURCHASING THIS 'NEW' VEHICLE. *TR
Electrical system, Feb 9, 2009
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER STATED THAT THE IGNITION SWITCH WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED UNDER WARRANTY IN 2007. IN 2009, WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT WOULD NOT TURN ON. IN ADDITION, ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND WOULD NOT DIM. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE BATTERY WAS LOW AND NO OTHER FAILURES COULD BE FOUND. THROUGH ONLINE RESEARCH, THE CONTACT HAS FOUND COMPLAINTS REGARDING THIS SAME ISSUE. THE FAILURE MILEAGE WAS 31,000 AND CURRENT MILEAGE WAS 32,000. UPDATED 3/12/09 *CN UPDATED 03/16/09.*JB
Electrical system, Feb 6, 2009, crash
WHILE DRIVING THE CAR STALLS OUT. AT SPEEDS 5-40 MPH AND STARTS RIGHT BACK UP. I TAKE TO THE DEALER 17 TIMES FOR THE SAME PROBLEM . CHRYSLER CORP TOLD IT IS NOT A LEMON. WHAT CAN TO DO WITH THIS CAR. *TR