2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints: engine
245 reports, newest first. Show all
Electrical system, Engine, Jan 25, 2016, crash
TL* THE CONTACT OWNED A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CRASHED INTO AN EMBANKMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 04/08/16*LJ *CN
Electrical system, Engine, Jan 19, 2016
VEHICLE WILL STALL WHILE IDLING OR DECELERATING. JEEP MUST BE PUT INTO PARK OR NEUTRAL AND IGNITION COMPLETELY TURNED OFF AND BACK ON FOR CAR ENGINE TO TURN OVER. VEHICLE ALSO HAS STALLED WHILE DRIVING AT APPROXIMATELY 35 MPH, ALSO NEEDING TO BE RESTARTED TO RESUME FUNCTION. THE ENGINE LIGHT WILL REMAIN ON HALF OF THE TIME ONCE THE VEHICLE HAS STALLED AND BEEN RESTARTED. THE VEHICLE STALLS ANYWHERE FROM ONCE TO A DOZEN TIMES A DAY WHILE DRIVING AND IT OCCURS MORE IN THE COLD WEATHER. THIS VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP TWICE REGARDING THE ISSUE, AND HAS DIFFERENT CODES WITH EACH VISIT FOR THINGS THAT NEED TO BE REPAIRED. THIS VEHICLE IS A LARGE SAFETY HAZARD.
Engine, Dec 29, 2015
WHILE IN MOTION, 60 MPH, THE ENGINE STOPS. HIGHWAY DRIVING. I COASTED TO A STOP AND RESTARTED THE ENGINE. VERY SCARY OCCURRENCE!
Engine, Nov 6, 2015, fire
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED FUMES ENTERING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FIREWALL OF THE VEHICLE WAS BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Steering, Service brakes, Engine, Oct 15, 2015
I HAVE RECEIVED A RECALL NOTICE OVER A YEAR AGO FROM FIAT CHRYSLER. I HAVE HAD THE VEHICLE TURN OFF DUE TO THE IGNITION SWITCH MULTIPLE TIMES. BOTH MY HUSBAND AND MY SON WERE DRIVING THE CAR AT THE TIME. THE ENGINE STOPPED, THE POWER STEERING DID NOT WORK, IT WAS ON THE HIGHWAY AND ON A COUNTRY CURVY ROAD. I DO NOT FEEL I CAN SELL THIS CAR TO SOMEONE ELSE WHO MIGHT POTENTIALLY WRECK DUE TO THIS ISSUE. I AM STILL BEING TOLD THE PARTS ARE NOT AVAILABLE TO FIX THIS VEHICLE.
Steering, Power train, Engine, Aug 20, 2015
COMPLAINT SUBMITTED IN REGARD TO FCA US LLC RECALL P41 NHTSA 14V-438 FIRST COMPLAINT FILED 12/12/2014 ODI NUMBER: 10663969 ON 8/19/2015, I WAS AT THE MUKWONAGO POST OFFICE TO SEND A PACKAGE. I CAME BACK OUT TO MY VEHICLE, STARTED IT AND ATTEMPTED TO BACK OUT OF MY PARKING SPACE WHEN THE STEERING WHEEL LOCKED UP AND THE ENGINE SHUT OFF. ANOTHER CAR WAS ON ITS WAY DOWN THE PARKING ISLE I WAS PARKED IN AND ALMOST HIT ME BECAUSE THE DRIVER WAS ANTICIPATING THAT MY VEHICLE WOULD HAVE KEPT MOVING. I GOT OUT OF MY VEHICLE AND APOLOGIZED TO THE YOUNG LADY WHO HAD ALMOST HIT ME AND EXPLAINED TO HER THE SITUATION. SHE SAID, "YOU SHOULD REALLY GET THAT FIXED. YOU COULD CAUSE AN ACCIDENT." I WAS UPSET, TO SAY THE LEAST, BUT NEEDED TO GET BACK TO WORK. I STARTED MY VEHICLE TWO MORE TIMES, IN ADDITION TO THE FIRST ATTEMPT, AND ATTEMPTED TO PUT IT IN GEAR - NO SUCCESS. FINALLY, I WAS ABLE TO KEEP THE ENGINE RUNNING AND PROCEED TO MY ROUTE.
Electrical system, Engine, Aug 14, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) AND 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. WHILE DRIVING APPROXIMATELY 35 MPH ON THE HIGHWAY, THE VEHICLE STALLED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE THE VEHICLE WAS RESTARTED AFTER A COUPLE OF MINUTES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 175,000.
Engine, Aug 2, 2015
HAPPENED 3 TIMES. ONLY IGNITION KEY ON KEY RING. CAR SHUT OFF WHEN PUSHING GAS PEDDLE AFTER COMING TO A STOP AT A NEIGHBORHOOD STOP SIGN. COASTED TO OTHER SIDE OF INTERSECTION, TURNED OFF KEY AND RESTARTED. CAR SHUT OFF AFTER PUSHING GAS PEDDLE, MAKING LEFT HAND TURN AFTER LIGHT GAVE GREEN ARROW TO ENTER A FREEWAY ON RAMP. PULLED OFF TO SIDE OF FREEWAY RAMP TURNED OFF KEY AND RESTARTED. CAR SHUT OFF AFTER STOPPING AT AN INTERSECTION STOP SIGN. AFTER CLEANING TRAFFIC PUSHED GAS PEDDLE TO MAKE A LEFT HAND TURN ONTO A BUSY HIGHWAY WITH 50 MPH SPEED LIMIT. CAR SHUT OFF AGAIN. WAS ABLE TO COAST TO SHOULDER OF ROAD AVOIDING ONCOMING AND APPROACHING TRAFFIC. SHUT OFF KEY AND RESTARTED. MERGED INTO APPROACHING TRAFFIC. RECEIVED RECALL IN SEPT 2014. HAVE BEEN IN CONTACT WITH CHRYSLER CUSTOMER SERVICE CONTINUALLY. THEY CONTINUE TO ADVISE THEY HAVE NO PARTS TO REPAIR RECALL DEFECT AND THEREFORE CANNOT MAKE A RECALL REPAIR APPOINTMENT. I FEEL THEY ARE PLAYING RUSSIAN ROULETTE WITH MY LIFE AND THOSE OF OTHERS ON THE ROAD WHO MAY STRIKE MY DISABLED CAR AFTER IGNITION SHUT OFF.
Engine, Jul 29, 2015
I HAD JUST PULLED ONTO A 4 LANE HIGHWAY WHEN THE RPM'S STARTED RACING BUT THE JEEP DID NOT ACCELERATE IT INSTEAD LOSS ALL POWER. I COASTED TO THE SIDE OF THE HIGHWAY AND JUST THE JEEP OFF AND RESTARTED IT AND CALLED THE SERVICE GARAGE THE NEXT MORNING AND THEY SAID IT SOUNDED LIKE THE SECURITY SYSTEM HAD SHUT DOWN THE JEEP. IT HAS SINCE DID THAT AT LEAST 10 MORE TIMES AND SO FAR EVERY TIME IT HAS BEEN AS SOON AS I PULL OUT, WHAT WILL HAPPEN IF I AM TRAVELLING AT 75 MPH AND IT LOSES POWER ON A CROWDED FREEWAY. I RECENTLY LEARNED THERE WAS A RECALL ON IT BUT THE PARTS ARE NOT AVAILABLE UNTIL SEPTEMBER. RECALL NUMBER 14V-438.AND I NO WAY BELIEVE THAT IT IS CAUSED BY MY KNEE HITTING THE IGNITION SWITCH, THAT IS NOT EVEN POSSIBLE.
Engine, Jul 29, 2015
BRI WAS DRIVING DOWN THE ROAD IN THE VEHICLE CUT OFF I PULLED IN TO A PARKING SPACE IN FORT PAYNE ALABAMA TRY TO CRANK IT AGAIN IT WOULD NOT CRANK AND IT DONE IT BEFORE BUT IT WILL CRANK BACK UP FIRST TIME THEY SAID THE SOFTWARE SECOND TIME THEY SAID IT WAS THE THERMOSTAT NOW THEY SAY IT'S THE KEY AND I CAN'T GET ONE BECAUSE IT'S ON BACKORDER AND THEY SAID IT WOULD TAKE A YEAR AND ITS BEEN IN THERE FOR 2 MONTH AND WE NEED A VEHICLE OR WE WON'T HAVE A JOB WE ARE HITCHING RIDES WITH PEOPLE
Steering, Electrical system, Engine, Jul 27, 2015
MY HUSBAND AND I WERE TRAVELING TO CHARLESTON, SC ON I-26 TO HAVE A NICE VALENTINE'S WEEKEND. EVERYTHING WAS FINE UNTIL WE MERGED ONTO I-26 IN COLUMBIA, SC, WHEN WE FELT A SMALL JOLT IN THE TRUCK LIKE IT WAS HESITATING OR SOMETHING. SO WE DISMISSED IT AS MAYBE BAD GAS OR SOMETHING. IT HAPPENED A COUPLE MORE TIMES AND AS WE WERE PASSING A REST AREA OUTSIDE OF ORANGEBURG, SC IN THE LEFT LANE GOING WITH THE FLOW OF TRAFFIC AT ABOUT 80 MPH, THE WHOLE TRUCK JUST SHUT DOWN. NO POWER STEERING AND THE CAR WILL NOT CRANK IN NEUTRAL. TRAFFIC IS PRETTY HEAVY ON A HOLIDAY WEEKEND, AND I HAVE TRACTOR TRAILER BESIDE ME AND BEHIND ME ON A TWO LANE INTERSTATE. TRYING NOT TO PANIC, I PUT ON THE HAZARD LIGHTS AND WAVING OUT THE WINDOW LIKE CRAZY TRYING TO GET THESE TRUCK DRIVER'S ATTENTION, THANK GOD THEY NOTICED AND THE ONE BESIDE ME SPED UP AND MY HUSBAND WAS ABLE TO GET OVER BY THE EXIT OF THE REST AREA. AFTER THANKING GOD FOR OUR LIVES, WE DECIDED TO TRY AND MAKE IT TO A DEALERSHIP IN ORANGEBURG. WE GET THERE, AND AFTER 2 HOURS THEY SAY IT WAS THE THROTTLE BODY AND A TUNE UP $300 BUCKS AND ANOTHER 2 HOURS WE FINALLY GOT ON OUR WAY. WE MADE IT TO CHARLESTON AND SALVAGED A PRETTY GOOD DAY TRIP CONSIDERING WHAT WE WENT THROUGH, WITH NO PROBLEMS. IT JOLTED ONCE ON THE WAY BACK ABOUT 40 MILES FROM HOME. SO THE NEXT DAY I REMEMBERED WE HAD GOTTEN A LETTER FROM CHRYSLER, AND WHEN WE LOOKED AT IT WE REALIZED THAT THE RECALL WAS THE REAL PROBLEM. THIS LETTER CAME IN SEPTEMBER OF 2013, AND WE HAVE NOT HEARD ANYTHING FROM THEM SINCE THEN, ALMOST 2 YEARS LATER. ALSO, YOU WOULD THINK THAT A JEEP DEALER WOULD KNOW ABOUT RECALLS ON ALL OF THE VEHICLES THEY SELL WHEN THEY PUT THE VIN IN THE SYSTEM. NOW WE JUST USE THE ONE KEY, STAY CLOSE TO THE RIGHT LANE AND HOPE FOR THE BEST. ANOTHER CAR/PAYMENTS IS NOT AN OPTION.
Electrical system, Engine, Jul 24, 2015
I WAS DRIVING AT HIGHWAY SPEED WHEN I ACCIDENTLY TOUCHED THE KEY IN THE IGNITION SWITCH. THE ENGINE DIED AND I COASTED TO THE ROADSIDE WHERE I RESTARTED THE ENGINE. I HAD RECEIVED THE RECALL NOTICE SENT BY CHRYSLER AND HAD FOLLOWED THE DIRECTIONS CONTAINED IN THE NOTICE, SO NOTIFIED THEM OF THE INCIDENT. ABOUT A MONTH LATER THE SAME THING OCCURRED BUT THIS TIME I DID NOT TOUCH THE KEY. THIS TIME IT HAPPENED WHILE I WAS STOPPED AT AN INTERSECTION AND STARTED TO ACCELERATE INTO A TURN. THE VEHICLE HAD JUST BEGAN TO MOVE WHEN IT DIED. I RESTARTED THE VEHICLE AND COMPLETED THE TRIP. I AGAIN NOTIFIED CHRYSLER WHO DIRECTED ME TO HAVE THE SWITCH REPLACED IMMEDIATELY. THE DEALER THAT I WAS USING TOLD ME THE OLD MODEL REPLACEMENT SWITCH WAS NOT IN STOCK AND UNAVAILABLE AS THE NEW PARTS HAD NOT BEEN PRODUCED AND HE WOULD NOT ATTEMPT TO FIND A REPLACEMENT. I LOCATED A DEALER WHO ORDERED THE OLD DESIGNED PART FROM CHRYSLER STOCK AND REPLACED IT FOR ME. THEY ALSO INSTRUCTED ME TO RETURN WHEN THE NEW PARTS ARE AVAILABLE AS THE WORK DID NOT SATISFY THE RECALL NOTICE. I CONTACTED CHRYSLER SOME TIME BACK TO SEE WHEN NEWLY DESIGNED PARTS WOULD BE AVAILABLE AND THEY STILL HAD NOT RECEIVED THEM. THEY ALSO SAID THEY HAD NO TIME FRAME FOR THE REPLACEMENT PARTS. THIS IS THE ONE YEAR ANNIVERSARY OF THE PROBLEM WITHOUT RESOLUTION, FAR TOO LONG. UPDATED 09/14/15*LJ
Electrical system, Engine, Jul 17, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHEN THE KEY WAS TURNED TO THE ON POSITION, THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS FOR REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Electrical system, Engine, Jul 14, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SHUT OFF. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Engine, Jun 26, 2015
I RECEIVED AN 'IMPORTANT SAFETY RECALL' (P41) IN SEPTEMBER 2014. THE NOTICE INDICATED THAT THE NECESSARY PART WAS NOT AVAILABLE AND I WOULD RECEIVE NOTICE WHEN IT WAS. I HAVE NOT YET RECEIVED THAT NOTICE. I TRIED CALLING AND WAS TOLD TO HOLD TO SPEAK WITH A REP - I HAVE HELD FOR A VERY VERY LONG TIME AND NO ONE ANSWERS. IF THIS IS A SAFETY ISSUE, I NEED IT TAKEN CARE OF IMMEDIATELY. MY GRANDCHILDREN WILL BE IN THAT CAR THIS SUMMER AND I MUST INSIST THAT THEY BE SAFE. PLEASE ADVISE WHEN THE NECESSARY PART WILL BE AVAILABLE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Steering, Electrical system, Engine, Jun 22, 2015
SINCE THE FIRST EVENT THE VEHICLE HAS STALLED AT THE MOST IMPORTUNED TIME. TWO YEARS AGO IT STALLED TWICE WHILE ENTERING THE NEW JERSEY GARDEN STATE PARKWAY ON THE SAME DAY. A YEAR AGO IT STALLED AT 40 MILES PER HOUR TRAVELING NORTH ON UNIVERSITY BLVD 100 FT FROM THE DEALER KELLY JEEP DEALERSHIP WERE THE VEHICLE WAS PURCHASED. I WAS MADE AWARE IN JULY 2014 THAT THERE WAS AN IGNITION KEY PROBLEM. BY A LOCAL AUTO BODY REPAIR SHOP OWNER. I REMOVE EVERYTHING FROM KEY EXCEPT A SMALL LIGHTWEIGHT IDENTIFICATION PLASTIC TAG A MONTH AGO IT STALLED AGAIN WHICH TURNING ONTO HIGH SPEED FOUR LANGE EXPRESSWAY. I HAVE CONTACT A DIFFERENT DEALER THREE MONTHS GO AND WAS TOLD CHRYSLER IS WORKING ON THE PROBLEM. THIS IS A VERY DANGEROUS SITUATION. I CAN'T BELIEVE THAT IN ALMOST A YEAR CHRYSLER STILL APPEARS TO HAVE NOT INKLING OF OWH TO SOLVE THE PROBLEM PRIOR TO THE PUBLIC ANNOUNCEMENT IN SEPT 2014 I HAD IT TO THE DEALER AND WAS REQUIRED TO HAVE VEHICLE TESTED BY THE ANALYZER. NO PROBLEM WAS FOUND. EVEN THOUGH I AM 90 YEARS OLD I STILL HAVE SUFFICIENT STRENGTH TO GET THE VEHICLE TO A STOP AND IF POSSIBLE TO THE SIDE OF THE HIGHWAY IN ORDER TO RESTART IT. BUT I AM AFRAID THAT IF THIS HAPPENS WITH MY WIFE WHILE DRIVING SHE WILL NOT BE HAVE SUFFICIENT STRENGTH TO STEER OF BRAKE THE VEHICLE WHEN IT LOSSES COMPLETE POWER. HOW IS THIS ANY DIFFERENT THAN THE ACCIDENTLY OPERATION OF THE IGNITION KEY EVENT THAT HAS OCCURRED WITH GENERAL MOTOR PRODUCTS. LAST WE I RECEIVED A RECALL NOTICE FROM CHRYSLER REGARDING THE NEED TO RE-PROGRAM THE FINAL DRIVE CONTROL MODULE (FDCM), THAT MAY CAUSE THE SERVICE $WD LIGHT TO BE ACTIVATED MAKING IT IMPOSSIBLE TO CHANGE GEARS. I DO NOT SEE THAT LISTED AS A RECALL AND I HAVE NEVER RECEIVED ANY OTHER NOTICE. HIS APPARENTLY HAS A HIGHER PRIORITY AT CHRYSLER THAN THE IGNITION KEY ISSUE. REGARDS,
Electrical system, Engine, Jun 2, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000. UPDATED 8/10/15*CN
Engine, Apr 22, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WHEN THE KEY WAS ENCOUNTERED WHILE IN DRIVE. THE VEHICLE WAS RESTARTED AND RESUMED TO NORMAL. THE CONTACT ALSO STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) WAS N OT AVAILABLE. THE PART WAS NOT AVAILABLE SINCE APRIL OF 2014. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Steering, Electrical system, Service brakes, Engine, Apr 20, 2015
I OWN A 2007 JEEP GRAND CHEROKEE. I RECEIVED A RECALL ON A PART IN JULY OF 2014. IT IS NOW APRIL 2015. THERE IS STILL NO PART TO REPLACE THIS IGNITION SWITCH PROBLEM. I HAVE CHILDREN THAT I NEED TO DRIVE TO AND FROM SCHOOL. THIS VEHICLE IS NOT SAFE. MY HUSBAND HAS SEEN NOW AT LEAST 3 VEHICLES (SAME MAKE, MODEL AND YEAR) IN CAR ACCIDENTS. THESE CAR WERE COMPLETELY TOTALED. THERE IS NO FIXING THEM. ONE VEHICLE A CAR BLEW UP BECAUSE THE IGNITION SWITCH. THIS IS RIDICULOUS. ALMOST A YEAR NOW, AND THERE IS STILL NOT PART TO FIX THIS PROBLEM. AND I CAN'T SELL MY VEHICLE TO ANYBODY BECAUSE THEN I COULD BE SUED BECAUSE OF THE IGNITION SWITCH RECALL. YOUR JEEP DEALERSHIPS WILL NOT BUY THEM BACK FOR WHAT THEY ARE WORTH BECAUSE OF THE IGNITION SWITCH RECALL. I GET BELOW VALUE OFFERS. I WILL NOT BUY JEEP AGAIN. BUT THE FACT THAT JEEP IS TAKING SO LONG TO FIX THIS ISSUE IS RIDICULOUS. WHEN PEOPLE START DYING BECAUSE OF IT, THEN YOU WILL BE SUED FOR THOSE DEATHS BECAUSE THAT IGNITION SWITCH RECALL WAS NOT FIXED IN A DECENT AMOUNT OF TIME. I FIGURED 6 MONTHS MAX. ITS NOW ALMOST A YEAR AND AGAIN STILL NO REPLACEMENT PART. I'M DISGUSTED AT THE FACT THAT NOTHING IS BEING DONE ABOUT THIS. NO ONE SEEMS TO CARE OR REALIZE THE POTENTIAL DANGER THIS IGNITION SWITCH CAUSES. I WOULDN'T WISH THIS UPON ANYONE BUT IT MAY HAPPEN TO YOU JUST SO YOU OPEN UP YOUR EYES AND REALIZE WHAT IS REALLY GOING ON. *TR
Engine, Mar 4, 2015
WHILE DRIVING 60 ON THE HIGHWAY, I SUDDENLY HAD NO ACCELERATION. THE CHECK ENGINE LIGHT DID NOT COME ON, THE DASH LIGHTS STAYED THE SAME AS WHILE DRIVING. I PULLED OVER TO THE SIDE OF THE ROAD, PUT IT IN PARK, TURNED THE KEY OFF, THEN STARTED IT ON THE FIRST TRY. IT THEN DROVE FINE. A WEEK AND A HALF LATER, 3-3-2015, I'M SITTING AT A STOP LIGHT, THE LIGHT TURNS GREEN, I ACCELERATE, THE JEEP STARTS TO MOVE FORWARD, THEN AGAIN, LOSES ALL POWER. I PULL OVER, TRY TO START THE JEEP, IT WON'T START. I IMMEDIATELY TRY AGAIN, IT WON'T START. I WAIT ABOUT 20 SECONDS, TRY AGAIN, IT STARTS. DROVE FINE THE REST OF THE NIGHT. BOTH TIMES I WAS ON THE HIGHWAY IN 4-6 LANES OF TRAFFIC! ONE OF THESE TIMES I WON'T BE AS LUCKY AS I HAVE BEEN! THIS IS ONLY A FEW OF THE ONGOING PROBLEMS I HAVE HAD WITH THIS JEEP. YOU CAN CHECK WITH THE MANAGER OF THE SERVICE DEPARTMENT AT LEE CHRYSLER DODGE JEEP IN FORT WALTON BEACH TO FIND OUT WHAT PART THEY REPLACED ABOUT 6 MONTHS AGO THAT I HAD TO PAY FOR, THAT I STRONGLY BELIEVE SHOULD HAVE BEEN COVERED BY ONE OF YOUR MANY RECALLS. I REALLY HOPE YOU PLAN TO RECOMPENSATE US FOR ALL THE TROUBLE THIS HAS CAUSED US. OBVIOUSLY I NEED TO BE RID OF THIS JEEP BEFORE IT GETS ME KILLED. *TR
Steering, Electrical system, Engine, Mar 2, 2015
NORMAL DRIVING CONDITIONS ON ROAD AND JEEP TOTALLY DIES, NO POWER AT ALL, THIS HAS HAPPENED TWICE. TWO OTHER INSTANCES THE JEEP LOSES POWER AND SLOWS DOWN ON THE HIGHWAY AND IN HEAVY TRAFFIC. I HAVE CONTACTED MY JEEP DEALER MORE THAN ONCE, WITH NO SATISFACTION. *TR
Electrical system, Engine, Feb 13, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 70 MPH, THE VEHICLE TURNED OFF WHILE IN THE DRIVE POSITION. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT ALSO RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. UPDATED 04/06/15*LJ UPDATED 11/4/2015*JS
Engine, Feb 10, 2015
ENGINE STARTED STALLING WHILE COASTING TO STOPS AND WOULD OCCASIONALLY STALL WHILE STOPPED. IN TIME WITH HIGHER MILEAGE THE ENGINE STARTED STALLING AT HIGHWAY SPEEDS ALSO. NO PRIOR WARNING OR DASH WARNING LIGHTS WOULD WARN AHEAD OF STALL. EVENTUALLY WITH HIGHER MILEAGE CHECK ENGINE LIGHT OCCASIONALLY WOULD COME ON WHILE DRIVING BUT WOULDN'T CAUSE STALLING PROBLEM. AT 95,000 MILES HAD DEALER FLASH PCM PER TSB 18-004-08 FOR CODE P0430, POWER FLUSHED AND CLEANED ENGINE FUEL INJECTION SYSTEM. REMOVED AND CLEANED THROTTLE BODY ON INTAKE MANIFOLD AND ENSURED PROPER MINIMUM AIR FLOW SETTINGS, FLUSHED COMBUSTION CHAMBER TO REMOVE CARBON DEPOSITS. TSB 18-004-08 RESOLVED CHECK ENGINE LIGHT FROM COMING ON BUT STILL HAVE STALLING AT IDLE OR HIGHWAY DRIVING. ENGINE PERFORMS AS ALWAYS WITH NO PRIOR WARNINGS BEFORE STALLS. *TR
Power train, Engine, Feb 3, 2015
CAR CONSISTENTLY STALLS WHEN COMING TO A COMPLETE STOP OR IDLING. *TR
Steering, Service brakes, Engine, Feb 2, 2015
2007 JEEP GRAND CHEROKEE LAREDO ENGINE STALLED OUT WHILE TRYING TO ACCELERATE WHEN RED LIGHT TURNED GREEN. LOSS OF ENGINE POWER, POWER STEERING AND LOSS OF BRAKING. RECEIVED A RECALL (# P41) FOR A FAULTY IGNITION SWITCH IN SEPTEMBER 2014 FOR THIS PROBLEM. ENGINE HAS BEEN CUTTING OFF INTERMITTENTLY SINCE AUGUST 2014 WHILE EITHER TRYING TO ACCELERATE FROM A DEAD STOP OR WHILE TRYING TO MAKE A TURN. CHRYSLER SAID TO REMOVE ANY OBJECTS FROM KEY RING WHICH WE HAVE DONE AND THE PROBLEM PERSISTS. WE ARE AFRAID TO DRIVE THIS CAR AT ALL. WE HAVE BEEN TO SEVERAL JEEP DEALERSHIP MECHANICS AND THEY SAY THAT THE PROBLEM DOES NOT SHOW UP ON THEIR DIAGNOSTIC TESTING SO THEY CANNOT FIX ANYTHING UNTIL CHRYSLER SENDS NEW PARTS FOR THE RECALL. HAVE TRIED TO SPEAK WITH CHRYSLER PERSONNEL AND AM ALWAYS PUT ON HOLD FOR 2 HOURS AT A TIME!! IS CHRYSLER WAITING FOR A TRAGEDY TO OCCUR BEFORE DISPATCHING THE PARTS TO FIX THIS RECALL?? *TR