2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints: engine
245 reports, newest first. Show all
Electrical system, Engine, Jan 30, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED REPEATEDLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000. UPDATED 5/11/15*CN UPDATED 05/14/15*JB
Electrical system, Engine, Jan 27, 2015
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE HOME. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Steering, Service brakes, Engine, Jan 19, 2015
VEHICLE WILL SHUT DOWN WITHOUT WARNING. THIS HAPPENS WHEN VEHICLE IS IDLING OR AT SPEED -ANY SPEED. THE ENGINE WILL SHUT DOWN, STEERING LOCKS UP AND BRAKES SHUT OFF. SECONDARY SYSTEMS LIKE RADIO AND FANS WILL CONTINUE TO OPERATE BUT THERE IS OTHERWISE NO POWER. THIS PROBLEM HAS BEEN OCCURRING ON AND OFF FOR TWO YEARS. DEALER AND MECHANIC BOTH COULD NOT FIND SOLUTION TO THE PROBLEM; HOWEVER, AN ELECTROMAGNETIC FIELD FROM DISTRIBUTOR/SPARK PLUGS THEORIZED AS THE CULPRIT. ADDING SHIELDING TO THE PCM COMPUTER CABLES AND GROUNDING IT SEEMS TO HAVE MITIGATED THE ISSUE, HOWEVER IT IS STILL SPORADIC AND HAS CAUSED NEAR MISS ACCIDENTS WITH PEDESTRIANS, MOTORISTS AND STATIONARY OBJECTS WHILE MAKING TURNS. *TR
Electrical system, Engine, Dec 31, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 86,000.
Power train, Engine, Dec 12, 2014
I WAS DRIVING LATE FRIDAY NIGHT (11/14)/EARLY SATURDAY MORNING (11/15) TO WATERFORD, WI FROM PALMYRA, WI AND MY VEHICLE SHUT OFF CAUSING ME TO BECOME STARTLED, WHICH THEN CAUSED ME TO DEVIATE FROM MY LANE AND THEN WAS PULLED OVER BY A TOWN OF MUKWONAGO POLICE OFFICER. I COULD HAVE KILLED SOMEONE IF ONCOMING TRAFFIC WAS INVOLVED! I THEN RECEIVED A TICKET FOR UNSAFE LANE DEVIATION AND WAS TAKEN TO WAUKESHA COUNTY JAIL UNDER THE ASSUMPTION THAT I WAS DRINKING AND DRIVING AFTER I ATTEMPTED TO SHOW THE OFFICER THE RECALL FOR MY VEHICLE. PENDING MY COURT DATE, I COULD RECEIVE A POSSIBLE OWI CHARGE. I AM VERY UPSET ABOUT THIS BECAUSE THAT IS AN $800 FINE AND WILL ALSO CAUSE MY INSURANCE PREMIUM TO INCREASE. *TR
Electrical system, Engine, Dec 11, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 94,707.
Electrical system, Engine, Dec 10, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Engine, Dec 8, 2014
I HAD RECEIVED A NOTICE IN THE MAIL REGARDING A RECALL ON MY JEEP. I HAVE CALLED MULTIPLE DEALERSHIPS AND HAVE BEEN TOLD THAT THE PARTS HAVEN'T EVEN BEEN DISTRIBUTED YET. WHEN I CALLED AGAIN RECENTLY I WAS TOLD THE PARTS WEREN'T EVEN MADE YET AND TO MAKE SURE NOTHING HEAVY WAS HANGING FROM MY KEYS. USE MY CAR EVERYDAY AND I'M CONCERNED FOR MY SAFETY. THERE HAS BEEN MULTIPLE TIMES WERE THE CAR HAS SHUT OFF ON MY AND/ OR HAS HAD NO POWER TO IT WHEN DRIVING. I FEEL AS THOUGH NO ONE IS HELPING US WITH THIS MATTER. I WOULD LIKE ANSWERS INSTEAD OF BEING LEFT IN THE DARK. THANK YOU FOR YOUR TIME. *TR
Electrical system, Engine, Dec 7, 2014
IN MAY OF 2014 I REPLACED MY STARTER BECAUSE WHEN I WOULD ATTEMPT TO START MY VEHICLE IT WOULD CRANK BUT THE ENGINE WOULD NOT TURN OVER. THE CONDITION PERSISTED EVEN AFTER PUTTING ON AN NEW STARTER. I EVENTUALLY WENT TO A JEEP DEALER AND THEY WERE UNABLE TO REMEDY THE PROBLEM. I RECEIVED A RECALL NOTICE FROM CHRYSLER ABOUT P41/NHTSA 14V-438 RECALL BUT WAS NOT GIVEN A TIME FRAME AS TO WHEN I WOULD BE ABLE TO TAKE THE VEHICLE IN FOR SERVICING. IN THE MEANTIME I CONTINUE TO DRIVE THE ONE VEHICLE AND IT HAS CONTINUED TO NOT START IN INSTANCES WHEN I NEED IT MOST. IT HAS DONE SO WHILE MY WIFE HAD THE VEHICLE WHICH HAS CAUSED ME GREAT DISTRESS AS SHE WAS ALONE AND PANICKED WHEN IT HAPPENED. THE VEHICLE DOES START EVENTUALLY AFTER ABOUT 20 MINUTES OR SO. THIS IS UNSAFE AND UNACCEPTABLE. WE SPOKE TO A REPRESENTATIVE AT THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED AND SHE TOLD US SHE COULD NOT SAY WHEN THE PART WOULD BE AVAILABLE. SHE WENT ON TO SAY WE COULD WAIT IT OUT OR TRADE IT IN AND BASICALLY TACK ON THE AMOUNT OWED ON TO THE PURCHASE OF ANOTHER VEHICLE. THIS IS NOT AN OPTION. THIS SITUATION IS VERY INCONVENIENT AS I USE THE VEHICLE PRIMARILY TO COMMUTE TO WORK AND IF UNABLE TO DRIVE TO WORK OUR HOUSEHOLD INCOME WILL TAKE A HUGE BLOW. WE SEEK REMEDY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Dec 3, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ENGINE STALLED AND THE VEHICLE LOST POWER WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 70,000. ## VIN PASSED ## 2007 JEEP CHEROKEE ##
Electrical system, Engine, Nov 19, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE FAILURE WAS INTERMITTENT AND WOULD USUALLY OCCUR WHILE MAKING RIGHT TURNS. THE CONTACT BROUGHT THE VEHICLE TO THE DEALER AGAIN WHO STATED THAT IT NEEDED A TUNE UP. THE VEHICLE WAS REPAIRED BY THE CONTACT, BUT THE FAILURE RECURRED. SHORTLY AFTER, THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 35,000.
Electrical system, Electronic stability control (ESC), Engine, Nov 16, 2014
NUMEROUS TIMES I'VE BEEN DRIVING AND MY CAR HAS LOST POWER AND I'VE HAD TO RESTART THE ENGINE. SOMETIMES IT TAKES A WHILE FOR MY CAR TO START ON THE FIRST TURN OF THE KEY. THE START GETS DRAGGED ON. SOMETIMES ALL MY CHECK ENGINE LIGHTS COME ON WITH EVERY OTHER LIGHTS AS WELL. SEVERAL TIMES I HAVE TO WAIT THEN START THE CAR AND IT WILL TURN ON. BESIDES THE CAR COMPLETELY TURNING OFF WHILE I'M DRIVING, NOW MY CAR WON'T TURN ON AT ALL. THE BATTERY IS FINE. RADIO AND EVERYTHING TURNS ON. BUT THE IGNITION WON'T CLICK OVER AND START MY CAR. SO, NOW I AM WITH NO CAR FOR WORK. I CALLED CHRYSLER HEADQUARTERS FOR MY CALLS RECALL BACK IN SEPTEMBER AND WAS TOLD THEY ARE OUT OF THE PART THEY NEED. MY CAR WORKED THEN, JUST VERY SKETCHY, SO I WAS OK WAITING, JUST EXTREMELY CAUTIOUS. NOW IT WON'T EVEN TURN ON, I CALLED JEEP, THEY SAID THEY ARE STILL WAITIN FOR THE PART AND ALL I CAN DO IS WAIT ON THE LIST. THEY WON'T EVEN GIVE ME A LOANER SINCE IT'S A RECALL ISSUE AND NOT A "SERVICE" ISSUE. I HAVE NO CAR, AND NOT THE MONEY FOR A NEW ONE, SO NOW I'M AT A LOSS. *TR
Power train, Electrical system, Engine, Nov 10, 2014
WHILE DRIVING MY 2007 JEEP GRAND CHEROKEE (11/8/14) I WAS AT A RED LIGHT AND THE VEHICLE JUST CUT OFF! I HEARD A BEEPING SOUND AND NOTICED ALL THE LIGHTS ON THE DASH BOARD WERE OFF WHILE THE CAR WAS IN "DRIVE". I PUT THE CAR IN "PARK" & TURNED THE KEY IN THE "OFF" POSITION--WAITED A FEW MINUTES & STARTED THE CAR AGAIN. I HAD MY MOTHER WITH ME & TOLD HER ABOUT THE "RECALL" & THIS WAS IT...THE IGNITION SWITCH (RECALL P41). WE DECIDED TO GO HOME & WHEN I PULLED IN HER DRIVEWAY, THE SAME THING HAPPENED AGAIN...THE ENGINE JUST CUT OFF! I'M VERY AFRAID TO DRIVE MY JEEP NOW...THIS COULD HAVE HAPPENED WHILE I WAS ON THE HIGHWAY!! SOMETHING NEEDS TO BE DONE NOW!! THIS IS MY ONLY MEANS OF TRANSPORTATION!! WHAT PROCEDURES DO YOU HAVE IN PLACE TO ASSIST PEOPLE UNTIL YOU ARE ABLE TO GET THE REPLACEMENT PART(S)? LIVES ARE AT STAKE!! *TR
Electronic stability control (ESC), Engine, Oct 21, 2014
I WAS DRIVING DOWN SQUIRREL AT APPROXIMATELY 5:40PM AND GOING AROUND 45-50MPH WHEN SUDDENLY MY CAR JERKED AND COMPLETELY STALLED AND SHUT OFF. I LOST ALL CONTROL OF MY CAR AND I COULD NOT STEER TO GO ONTO THE GRASS. I IMMEDIATELY PUT MY HAZARDS ON AND CAME TO A STOP AND RESTARTED MY CAR. THIS ISSUE HAS BEEN HAPPENING SINCE SEPTEMBER 1ST. IT HAS BEEN IN AND OUT OF THE SHOP FOR THE SAME ISSUE SINCE SEPTEMBER 1ST. IT'S BEEN IN AND OUT OF THE SHOP ABOUT 10-15 TIMES FOR THE SAME ISSUE. I HAVE SPENT OVER $2,100 IN REPAIRS, FIXES, AND REPLACEMENTS. THIS ISSUE IS CLEARLY NOT FIXED AND THIS IS A SERIOUS SAFETY CONCERN. THEY KEEP RELEASING ME A CAR THAT IS COMPLETELY UNSAFE TO DRIVE. THIS NOT ONLY HAPPENED ONCE, BUT THIS HAS HAPPENED EVERY SINGLE TIME THEY HAVE RELEASED ME MY CAR. *TR
Electrical system, Service brakes, Engine, Oct 14, 2014
I WAS COMING TO A STOP AT A STOPLIGHT AND EVERYTHING WENT DEAD. I COULDN'T STOP THE VEHICLE SO IT HAD TO ROLL TO A STOP. AFTER, I COULD NOT RESTART IT. WE HAD TO PUSH IT TO THE SIDE. IT WAS TOWED TO DEALER. THE BATTERY WAS CHECKED ALONG WITH THE ENGINE. THEY SAID IT WAS THE IGNITION SWITCH AND THAT THERE WAS A RECALL. THEY SAID THEY DIDN'T HAVE THE PARTS THEN AND THEY'D CALL US WHEN IN. THEY NEVER DID. A YEAR GOES BY AND THIS HAPPENED AGAIN 2 WEEKS AGO. IT WAS TAKEN TO DEALER AND WE WERE TOLD IT WAS PART OF THE RECALL, BUT THEY COULD NOT GET THE PARTS TO FIX IT. THE DEALER SAID THEN TO WRITE JEEP AND COMPLAIN. *TR
Power train, Electrical system, Engine, Oct 14, 2014
WHILE ACCELERATING THE VEHICLE LOST POWER AND THE PRNDL LIGHTS ALL ILLUMINATED. AFTER A FEW SECONDS POWER RESUMED. THIS HAS HAPPENED SEVERAL TIMES AND THE CHECK ENGINE LIGHT HAS COME ON. WE HAVE BEEN TOLD ITS ERROR CODE U0404 AND THE ELECTRONIC SHIFT MODULE NEEDS TO BE REPLACED. IT APPEARS THIS IS A VERY COMMON OCCURRENCE FOR THIS YEAR VEHICLE. IT IS A SAFETY CONCERN BECAUSE IF IT HAPPENED DURING HIGH TRAFFIC TIMES IT COULD CERTAINLY CAUSE AN ACCIDENT. *TR
Electrical system, Engine, Oct 7, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE STALLED AND SEVERAL ATTEMPTS HAD TO BE MADE BEFORE THE VEHICLE COULD BE RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
Engine, Oct 1, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SERVICE ENGINE SENSOR ILLUMINATED INTERMITTENTLY ON SEVERAL OCCASIONS. THE CONTACT ALSO MENTIONED THAT WHILE TRAVELING AT ANY SPEED, THE VEHICLE SUDDENLY HESITATED, DRASTICALLY REDUCED SPEED AND STALLED MULTIPLE TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE EACH TIME BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER MORE THAN TWICE AND THEY WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE SERVICE ENGINE SENSOR CONTINUED TO STAY LIT EACH TIME THE CONTACT WAS DRIVING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED AND A TUNE UP WAS REQUIRED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED WITH THE SERVICE ENGINE SENSOR AND THE LIFT GATE SENSOR ILLUMINATING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE LIFT GATE SENSOR. ALSO, THE DEALER REPLACED THE PCM SENSOR AND UPON LEAVING THE DEALERSHIP THE FAILURE RECURRED WITH THE SERVICE ENGINE SENSOR ILLUMINATING AGAIN. THE AUTHORIZED DEALER PROVIDED FURTHER INSPECTION FROM TWO TECHNICIANS, WHO WERE NOT ABLE TO REMEDY THE FAILURE WITH THE SERVICE ENGINE SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Service brakes, Engine, Oct 1, 2014
2007 GRAND CHEROKEE REPEATEDLY LOST ENGINE POWER, POWER STEERING AND BRAKING. UNCLEAR ON LOSS OF AIRBAGS. VEHICLE TAKEN TO BOB CALDWELL JEEP DEALERSHIP IN COLUMBUS, OH. WE WERE INFORMED THAT NO RECALL EXISTED FOR THAT YEAR/MODEL. WHEN WE RETURNED HOME WE RECEIVED NOTIFICATION FOR CHRYSLER REGARDING DETAILS OF RECALL. IMMEDIATELY CALLED DEALERSHIP AND THEY WERE LIKE "OH, THAT RECALL". THEY HAD GIVEN US A $4000 QUOTE TO REPAIR THE PROBLEM PRIOR TO OUR BRINGING THE ACTUAL RECALL NOTIFICATION FOR CHRYSLER. CALDWELL THEN TOLD US THAT NO PART EXISTED AND THEY COULDN'T HELP US. TODAY I CONTACTED CHRYSLER AND RECEIVED A REFERENCE #693786. IT IS SUPPOSED TO TRACK THE NON MANUFACTURED PART WHEN IT ACTUALLY SHIPS AT AN UNKNOWN FUTURE DATE. CHRYSLER IS NOT ABLE TO REMEDY THIS DEFECT WITHIN A REASONABLE TIME..AT THIS POINT ACTUALLY THEY CANNOT FIX AT ANY TIME AS PART DOES NOT EXIST. THIS SITUATION PUTS MY FAMILY AT GREAT RISK. CHRYSLER STATES JEEP IS SAFE TO DRIVE...LET'S HOPE SO FOR OUR SAKE. *TR
Steering, Engine, Sep 17, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH IN A PARKING LOT, THE VEHICLE BECAME VERY DIFFICULT TO STEER WITHOUT WARNING AND THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND IT RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Engine, Sep 16, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Engine, Sep 15, 2014, crash
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SHAKE AND SWERVE FROM SIDE TO SIDE UNCONTROLLABLY. THE CONTACT CRASHED THE VEHICLE INTO THE LEFT EXPRESSWAY WALL. THE VEHICLE SPUN AROUND AND CRASHED INTO THE RIGHT SIDE OF THE EXPRESSWAY WALL. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE FAILURE WAS DUE TO THE ENGINE CYLINDERS MISFIRING. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Vehicle speed control, Engine, Sep 15, 2014
FOR A COUPLE YEARS MY JEEP GRAND CHEROKEE HAS EXPERIENCED SEVERAL EPISODES OF IGNITION SHUT OFF. I SPOKE WITH MY LOCAL DEALER AND THEY SAID IT WAS NOT AN ISSUE WITH JEEP, ONLY SOME DODGE MODELS. I PAID TO HAVE A 2ND COMPUTERIZED KEY MADE AT THE DEALERSHIP, AS DODGE WAS SAYING THEIR ISSUE WAS RELATED TO THE DRIVER HAVING OTHER KEYS ON IGNITION KEY RING. THIS WAY I HAD A SINGLE IGNITION KEY. STILL EXPERIENCED THE ISSUE. LAST TIME I WAS MAKING A LEFT HAND TURN FROM A SUBDIVISION ON TO A BUSY 2 LANE HWY WITH A POSTED SPEED OF 50 MILES PER HR. IGNITION SHUT OFF AS I STARTED TO CROSS THE RIGHT HAND LANE. FORTUNATELY I HAD ENOUGH FORWARD MOMENTUM TO CLEAR TRAFFIC AND CAME TO REST ON THE LEFT HAND SHOULDER BY A FARMERS FIELD. I FINALLY RECEIVED IN THE MAIL THE OFFICIAL CHRYSLER RECALL NOTICE FOR MY JEEP DUE TO IGNITION SHUT OFF. CALLED MY LOCAL DEALER THIS MORNING TO SET UP AN APPOINTMENT, ALTHOUGH THE RECALL SAID THEY WOULD CONTACT ME. WITH SEVERAL INCIDENTS, I FELT TIME WAS CRITICAL. MY DEALER ADVISED ME THEY HAD NOT RECEIVED THE OFFICIAL RECALL NOTIFICATION FROM CHRYSLER AND THEREFORE COULD NOT SCHEDULE THE REPAIR FREE OF CHARGE. IF HOWEVER I WANTED TO PAY FOR THE REPAIR THEY COULD SCHEDULE. I ADVISED THEM THAT WAS NOT ACCEPTABLE. EMAILED CHRYSLER CUSTOMER RELATIONS AND HERE ALSO, MY DISSATISFACTION AND WHAT APPEARS TO BE A WONTON DISREGARD FOR HUMAN SAFETY BY A MANUFACTURE AND THEIR REPRESENTATIVE. *TR
Engine, Aug 14, 2014, fire
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE ENGINE WAS SUDDENLY ENGULFED IN FLAMES. THE CONTACT MENTIONED THAT THE VEHICLE WAS DRIVEN APPROXIMATELY FIVE MINUTES PRIOR TO THE FAILURE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD SEND AN INVESTIGATOR TO INSPECT THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Engine, Aug 11, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL AND THE CHECK ENGINE INDICATOR WOULD ILLUMINATE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.