2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
77 reports, newest first. Show all
Engine and engine cooling, Aug 17, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE VEHICLE STALLED WITHOUT PRIOR WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE EXHAUSTED MANIFOLD WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE REPAIR FAILED TO REMEDY THE FAILURE. AS A RESULT THE VEHICLE HAD TO BE TAKEN BACK TO THE DEALER WHO STATED THAT THERE WAS CARBON BUILD UP IN ONE OF THE VALVES. THE REPAIR PERFORMED FOR THE SECOND DIAGNOSIS ALSO FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 89,449.
Engine and engine cooling, Aug 15, 2011
2007 JEEP GRAND CHEROKEE WITH 3.0 CRD DIESEL ENGINE. WHILE DRIVING THE CAR BEGAN TO RUN ROUGH FOR JUST A FEW SECONDS AND THEN ABRUPTLY STALLED AND WOULD NOT RESTART. THIS RESULTED IN THE LOSS OF POWER STEERING AND POWER BRAKES WHILE DRIVING. I WAS ON AN INCLINE (WITH A TRAILER IN TOW) AT THE TIME AND WAS UNABLE TO MOVE THE VEHICLE UNTIL BEING TOWED. THIS PRESENTS A VERY DANGEROUS DRIVING HAZARD TO THE DRIVER AND THE PASSENGERS IN THE JEEP AND TO ANY OTHER VEHICLES NEARBY. THE CAR WAS TOWED TO THE DEALER AND TODAY (8/15/2011) I WAS TOLD THIS IS A FAULTY CRANKSHAFT POSITION SENSOR. I DO KNOW OF OTHER 3.0 CRD JEEPS THAT THIS HAS HAPPENED TO WHILE DRIVING. I HAVE ALSO READ THAT OTHER CARS AND TRUCKS EQUIPPED WITH THE 3.0 CRD DIESEL ENGINE HAVE EXPERIENCED THE CRANKSHAFT SENSOR FAILURE. IT OCCURS WITHOUT WARNING AND AT ANY SPEED. *TR
Engine and engine cooling, Electrical system, Jul 21, 2011
2007 JEEP GRAND CHEROKEE (5.7 HEMI) WITH 50,000 MILES FREQUENTLY STALLS BOTH IN MOTION AND WHILE STOPPED. STALLING CAUSES ALL ELECTRONICS TO SHUTOFF, WHICH RESULTS IN LOSS OF POWER STEERING AND BRAKES. NUMEROUS TIMES, I HAVE ALMOST BEEN HIT BECAUSE THE VEHICLE WILL NEARLY STOP IN THE MIDDLE OF THE ROAD. THE VEHICLE HAS BEEN TAKEN TO A JEEP DEALERSHIP FOUR TIMES FOR THE STALLING ISSUE, WHICH HAS NOT BEEN RESOLVED. THE DEALER CLAIMS THEY CANNOT REPLICATE THE ISSUE. THIS RANDOM STALLING IS A SEVERE SAFETY HAZARD THAT ENDANGERS BOTH ME, MY PASSENGERS, AND PEOPLE DRIVING AROUND ME. THERE ARE THOUSANDS OF POSTS ON THE WEB REFERRING TO THE SAME STALLING ISSUE WITH THE JEEP GRAND CHEROKEES (WK) AND THE JEEP COMMANDERS (XK). DOES SOMEONE HAVE TO BE KILLED BEFORE ANYONE TAKES ACTION? *KB
Engine and engine cooling, Jun 7, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY WHETHER THE VEHICLE WAS IN MOTION OR AT A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED AN EIGHT HOUR DIAGNOSTIC TEST YET COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 91,000.
Engine and engine cooling, Apr 6, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED WHO ONLY OFFERED TO PAY FOR ANOTHER DIAGNOSTIC TEST BUT NOT ASSIST WITH REPAIRS. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 78,000...UPDATED 06/05/12 *BF WHENEVER A SPARK PLUG WOULDN'T FIRE BACK THE UN-USED CHARGE FLOWED BACK THROUGH THE CIRCUIT AND TRIPPED THE SURGE PROTECTOR ON THE VEHICLE'S MAIN COMPUTER WHICH CAUSED IT TO SHUT DOWN. TWO OF THE SPARK PLUGS AND COILS WERE REPLACED. THERE HAVE BEEN NO PROBLEMS SINCE. UPDATED 06//18/12
Engine and engine cooling, Other or unspecified, Mar 7, 2011
WHILST DRIVING MY JEEP GRAND CHEROKEE (EQUIPPED WITH THE MERCEDES BENZ COMMON RAIL DIESEL (CRD) 3.0 L ENGINE) ON I-410 AT HIGHWAY SPEED, THE ENGINE SUDDENLY STOPPED, WITHOUT ANY WARNING. THIS ALSO MADE THE POWER BRAKES AND POWER STEERING INOPERATIVE. TODAY, THE DEALER TELLS ME THAT THIS IS CAUSED BY A FAULTY CRANKSHAFT POSITION INDICATOR SENSOR AND IS A FAIRLY COMMON OCCURRENCE. I SHOULD THINK THIS IS A DESIGN FLAW AND SHOULD BE CORRECTED BY THE MFG. *TR
Engine and engine cooling, Mar 4, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE ENGINE STALLED WITHOUT WARNING. THE ENGINE RESTARTED AND RESUMED NORMALLY. THE FAILURE OCCURRED FOUR TO FIVE DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR THE SAME ISSUE AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Engine and engine cooling, Feb 23, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE YET THE FAILURE RECURRED ON TWO DIFFERENT OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Engine and engine cooling, Feb 15, 2011
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE STALLED MOMENTARILY BEFORE RESTARTING ITSELF. THE CONTACT WAS ABLE TO CONTINUE DRIVING APPROXIMATELY 1 MILE BEFORE THE FAILURE RECURRED. DURING THE FAILURE THE CHECK ENGINE AND TRACTION CONTROL LIGHTS BEGAN ILLUMINATING ON THE DASHBOARD. THE FAILURE CONTINUED TO RECUR WHILE THE VEHICLE WAS TAKEN DIRECTLY TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 12,000.
Engine and engine cooling, Jan 18, 2011
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ELECTRONIC SHIFT MODULE HAD FAILED WHICH CAUSED THE ENGINE TO SLOW DOWN AND IT MADE IT DIFFICULT TO ACCELERATE. THE ENGINE LIGHT CAME ON AND THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO CONFIRMED THAT THE ELECTRONIC SHIFT MODULE FAILED. THE VIN WAS UNKNOWN. THE FAILURE WAS 43,000. THE CURRENT MILEAGE WAS 44000.
Engine and engine cooling, Jan 18, 2011
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH THE VEHICLE STALLED. THE CONTACT WAS ABLE TO START THE ENGINE FOR A COUPLE OF MINUTES AND THE VEHICLE STALLED AGAIN. THE DEALERS DIAGNOSTIC TEST REVEALED THAT THE EGR VALVE EXHAUST CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND SCHEDULED AN APPOINTMENT TO INSPECT THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 105,000.
Engine and engine cooling, Power train, Jan 9, 2011
VEHICLE LOST POWER (ENGINE RPM WENT TO IDLE) FOR NO APPARENT REASON WHILE TURNING ONTO A MULTI-LANE HWY AND ACCELERATING. POWER WAS RESTORED AND VEHICLE ACCELERATED NORMALLY. VEHICLE "CHECK ENGINE" LIGHT ILLUMINATED. THIS HAS CONTINUED TO OCCUR SEVERAL TIMES IN THE LAST MONTH. "CHECK ENGINE" CODE U0404 WAS VERIFIED THROUGH JEEP IS THE "TCM" TRANSMISSION CONTROL MODULE.
Engine and engine cooling, Dec 20, 2010
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE LAREDO. WHILE DRIVING 50 MPH THE CONTACT NOTICED THAT THE VEHICLE LOST POWER AND THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 90,000.
Engine and engine cooling, Equipment, Nov 20, 2010
1. MY 2007 JEEP GRAND CHEROKEE (5.7 HEMI; 64K MILES) WAS DUE FOR A TUNE UP. I PURCHASED REPLACEMENT SPARK PLUGS THAT WERE RECOMMENDED FROM A LOCAL AUTO PARTS RETAILER AND CHANGED THEM. 2. SUBSEQUENTLY THE VEHICLE BEGAN TO STALL FREQUENTLY WHILE DRIVING (APPROX 5 TIMES IN 25 MILES TRAVELED). THIS HAPPENED WHILE DRIVING AT HIGHWAY SPEEDS, AT STOPLIGHTS AND WHEN MAKING LEFT HAND TURNS. 3. VEHICLE WAS TAKEN TO DEALER FOR SERVICE AS ENGINE LIGHT HAD ALSO BEEN ON DURING ENTIRE TIME. DEALER WORKED ON TRYING TO FIND PROBLEM FOR 3 WEEKS. AFTER CONSULTING A CHRYSLER ENGINEER THEY FINALLY DISCOVERED THAT THE AFTERMARKET PLATINUM TIP SPARK PLUGS WERE CAUSING INTERFERENCE WITH THE VEHICLE POWERTRAIN CONTROL MODULE AND CAUSING THE ENGINE TO STALL. DEALER REPLACED THE SPARK PLUGS AND THE PROBLEM WAS CORRECTED. I WENT BACK TO MY PARTS SUPPLIER AND THEY HAD NEVER HEARD OF THIS PROBLEM BEFORE. I ALSO NOTIFIED CHRYSLER OF MY COMPLAINT THAT CONSUMERS AND PARTS SUPPLY RETAILERS SHOULD BE MADE AWARE OF THIS PARTS INCOMPATIBILITY ISSUE THAT THEY ARE OBVIOUSLY AWARE OF BECAUSE IT IS A POTENTIALLY SERIOUS SAFETY HAZARD. THEY HAVE NOT RESPONDED TO ME. *TR
Engine and engine cooling, Nov 9, 2010
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE CHECK ENGINE LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS INSPECTED BY THE DEALER WHO STATED THAT THE FAILURE WAS CAUSED BY THE CATALYTIC CONVERTER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Engine and engine cooling, Oct 22, 2010
VEHICLE PURCHASED JULY 2007. BEGAN STALLING AT 35,000 MILES IN OCTOBER 2009. VEHICLE STALLS AT SPEEDS BETWEEN 0 AND 65 MPH. STALLING LEAVES VEHICLE INOPERABLE IN TRAFFIC OPENING THE OPPORTUNITY TO BE REAR ENDED, STRUCK BROADSIDE WHEN TURNING ACROSS TRAFFIC, AND FAILS TO RESTART IN SOME CASES. VEHICLE STALLS MID TURN LEAVING DRIVER WITHOUT POWER STEERING, BRAKES, OR SIGNALS FUNCTIONING FOR UPWARDS OF 15 MINUTES. OTHER TIMES IS STARTS BACK UP. VEHICLE HAS BEEN "OUT OF SERVICE" BY KREBS DODGE CHRYSLER JEEP FOR 142 DAYS AS OF THIS WRITING AS THE FOLLOWING PARTS HAVE BEEN REPLACED WITHOUT SUCCESSFUL REPAIR: PCM, FORWARD CONTROL MODULE, ENGINE WIRING HARNESS, POWER MODULES (MANY), PRIMARY FUSE BLOCK, WIRING HARNESSES IN CABIN, AIRBAG CONTROL MODULE, ABS MODULE, TRANSMISSION COOLER LINES, IGNITION SWITCH, AND IGNITION MODULE. SERVICE DEPARTMENT MANAGER AND OTHER SERVICE DEPARTMENT FRONT DESK PERSONNEL STATE VEHICLE CANNOT BE REPAIRED, OFFICIAL CHRYSLER TECHNICIAN SENT AND COULD ALSO NOT REPAIR THIS VEHICLE. THE SAFETY OF EVERY PERSON IN THIS VEHICLE IS IN RISK OF DANGER IF IT IS USED. VEHICLE LAST RETURNED TO US AND STALLED 14 TIMES WITHIN 150 MILES WHILE IN OUR POSSESSION. VEHICLE CANNOT RUN MORE THAN 22 MILES WITHOUT STALLING RANDOMLY. VEHICLE'S LATEST SYMPTOM IS FAILURE TO RESTART AFTER STALLING AND ALL OF THE WARNING LIGHTS ON THE DASHBOARD BEING LIT (ABS, AIRBAG, BRAKE, TRACTION CONTROL, ETC) SIGNIFYING FAILURE IN MULTIPLE SAFETY CRITICAL SYSTEMS. *TR
Engine and engine cooling, Sep 8, 2010
1. 2007 GRAND CHEROKEE - STALLS UNEXPECTEDLY, IDLING IN TRAFFIC, OR WHILE MOVING, HOT OR COLD WEATHER. 2. STALLS OCCUR AVERAGE ONCE WEEKLY, IN TRAFFIC ON INTERSTATE OR CITY TRAFFIC. NEAR ACCIDENTS HAVE OCCURRED AS RESULT OF FAILURES IN HEAVY COMMUTE TRAFFIC. 3. CHRYSLER JEEP DEALER ATTEMPTED REPAIRS, ON TWO OCCASIONS, HELD CAR FOR THREE DAYS EACH TIME, UNSUCCESSFUL IN ADDRESSING PROBLEM. CHARGED FOR REPLACEMENT OF ASD RELAY AND CHARGED $249.17. PROBLEM STILL UNRESOLVED AND CONTINUING. *TR
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Aug 4, 2010
I PURCHASED A 2007 USED JEEP GRAND CHEROKEE FROM KELLY JEEP ON 3/11/2010, WITH AN ODOMETER READING OF 24,758 MILES. THIS VEHICLE HAS STALLED RANDOMLY SEVEN (7) TIMES SINCE THE DATE OF PURCHASE. IT HAS BEEN RETURNED TO THE DEALER'S SERVICE DEPARTMENT THREE TIMES AND EACH TIME THEY HAVE NOT BEEN ABLE TO DUPLICATE THE CAUSE OF THE STALLING. THE STALLING OCCURS AFTER A STOP AND THEN ATTEMPTS TO PROCEED INTO A TURN AT LOW SPEED. IT OCCURS MORE FREQUENTLY WHEN A RIGHT TURN IS BEING MADE. THE ENGINE STOPS AND ALL ELECTRIC ENERGY ARE LOST, JUST AS THOUGH THE IGNITION WAS TURNED OFF. BRAKING ASSIST AND POWER STEERING ARE LOST. I HAVE PROVIDED THE DEALER A DOCUMENT LISTING AND OBSERVATION OF EACH OF THE SEVEN EVENTS. SEVERAL HAVE PLACES ME IN A COMPRISING POSITION AND IF TRAFFIC HAD BEEN HEAVY COULD HAVE RESULTED IN A SERIOUS ACCIDENT. THE VEHICLE ALWAYS IS ABLE TO RESTART AFTER IT STOPPED, THE IGNITION TURNED OFF AND PLACED IN PARK. *TR
Engine and engine cooling, May 25, 2010
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT SPEEDS OF 40 MPH, THE ACCELERATOR PEDAL FAILED TO OPERATE. ALL WARNING LIGHTS ILLUMINATED ON THE DASHBOARD AND THE VEHICLE STALLED. THE VEHICLE THEN INDEPENDENTLY RESTARTED AND IT WAS DRIVEN TO A LOCAL DEALER. THE DEALER ATTEMPTED TO DIAGNOSE THE VEHICLE BUT WAS UNABLE TO PRODUCE ANY FAILURE CODES. THE FAILURE RECURRED. AND THE VEHICLE WAS TAKEN TO THE DEALER THREE ADDITIONAL TIMES YET THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS UNABLE TO PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 40,800.
Engine and engine cooling, Electrical system, Mar 12, 2010
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH THE ENGINE STALLED WITHOUT WARNING. WITHIN SECONDS, THE VEHICLE WOULD RESTART WITHOUT DRIVER INTENT. THE DEALER REPLACED THE IGNITION SWITCH, THE POWER-TRAIN CONTROL MODULE, AND THE ELECTRONIC CONTROL MODULE; YET, THE FAILURE PERSISTED. THE CONTACT VOLUNTARILY SURRENDERED THE VEHICLE TO THE MANUFACTURER. HE WAS CONCERNED THAT THE VEHICLE WOULD BE RESOLD SINCE IT COULD POTENTIALLY CAUSE A CRASH TO OCCUR. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS UNKNOWN.
Engine and engine cooling, Mar 8, 2010
WHILE DRIVING THE VEHICLE ON THE HIGHWAY, IT STALLS WITHOUT WARNING. *TR
Engine and engine cooling, Feb 26, 2010
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH THE VEHICLE WOULD LUNGE FORWARD AND THE ENGINE SHUT OFF. THE CONTACT STATED THE ENGINE SHUT OFF IN TRAIFFIC OVER 25 TIMES. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER REPLACED THE SPEED SENSOR, IGNITION KEY, AND THE WIRELESS CONTROL MODULE. NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE. THE CONTACT STATED THAT THE DEALER DOES NOT HAVE THE ABILITY TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 50,000.
Engine and engine cooling, Feb 19, 2010
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ON THREE OCCASIONS, THE VEHICLE STALLED AND SHUT DOWN COMPLETELY WITH NO POWER AND NO WARNING PRIOR TO THE FAILURE. THE FIRST TIME IN 2008, SHE WAS SITTING AT A STOP LIGHT AND THE VEHICLE SHUT OFF. THE SECOND FAILURE OCCURRED WHILE SHE WAS DRIVING APPROXIMATELY 50 MPH AND THE ENGINE SHUT OFF. THE MOST RECENT OCCURRENCE, SHE WAS DRIVING 50 MPH AND WAS ABLE TO MANEUVER ONTO THE EMERGENCY LANE, SHIFT TO NEUTRAL, TURN THE IGNITION OFF AND RE-START THE VEHICLE WITH NO HESITATION. SHE WAS DRIVING FOR 20 MINUTES EACH TIME THE FAILURE OCCURRED. SHE TOOK THE VEHICLE TO THE DEALERSHIP TWO TIMES AND THE DEALER TOLD HER THAT THEY COULD NOT DIAGNOSE THE FAILURE. SHE CALLED THE MANUFACTURER AND THE REPRESENTATIVE TOLD HER THAT THERE WAS NOTHING THEY COULD DO. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS 58,593. THE FAILURE MILEAGE WAS 8,014.
Engine and engine cooling, Feb 2, 2010
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE BEGAN SHUTTING OFF WHEN IT WAS PURCHASED BRAND NEW. WHILE DRIVING 40 MPH AND VARIOUS SPEEDS IN TRAFFIC THE VEHICLE LOST POWER AND SHUT DOWN WITHOUT WARNING INCLUDING WHEN HE ATTEMPTED TO MAKE A LEFT OR RIGHT TURN OR STOP AT A TRAFFIC LIGHT. THE DEALER DIAGNOSED THE FAILURE FIVE TIMES. THE DEALER ALSO REPLACED THE FRONT END MODULE SEVERAL TIMES. HE WILL CONTACT THE MANUFACTURER AND REQUEST THAT THE VEHICLE BE REPLACED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 52,000.
Engine and engine cooling, Feb 1, 2010
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 60 TO 65 MPH ON NORMAL ROAD CONDITIONS THE VEHICLE STALLED WITHOUT WARNING. THE ENGINE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO OCCASIONS FOR THE IDENTICAL FAILURE; HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 14,000.