2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
77 reports, newest first. Show all
Engine and engine cooling, Jan 1, 2010
ENGINE STALLS WHILE DRIVING. *TR
Engine and engine cooling, Jul 6, 2009
VEHICLE LOSES POWER AT INTERSTATE SPEED. INCIDENTS: 5-30-2007. WIFE WAS DRIVING VEHICLE ON INTERSTATE. VEHICLE JUST TURNED OFF AFTER LOOSING POWER. WIFE PULLED TO SHOULDER OF ROAD AND PUT INTO PARK. RESTARTED ENGINE. NO 'CHECK ENGINE LIGHT". TOOK VEHICLE TO DEALERSHIP FOR SYSTEM SCAN. SONYA RECHTOROVIC AT LANDMARK DODGE (770-968-4900)CHECKED VEHICLE INTO REPAIR. RECEIVED PAPERWORK WHICH SAYS "CUSTOMER STATES WHILE DRIVING ON INTERSTATE, VEHICLE SHUTS OFF. NO CODES IN SYSTEM. ALL SYSTEMS OPERATING AS DESIGNED. TEST DROVE VEHICLE AND COULD NOT DUPLICATE CONCERN." INCIDENTS HAVE HAPPENED AGAIN ON 7-1-2009, 7-4-2009 AND ON 7-6-2009. LOST POWER AT INTERSTATE SPEED WHILE DRIVING. ENGINE LIGHT DID COME ON, AND I PULLED TO SHOULDER OF ROAD AND WAITED A FEW MINUTES. TOOK VEHICLE TO TWO DIFFERENT DEALERSHIPS. "JOE BROOKS" AT DOUGLAS COUNTY DODGE AT 770-942-1102 AND VIC DANIEL AT LANDMARK DODGE AT 770-968-4900 OR 678-251-2327. BOTH DEALERSHIPS STATED "OUT OF WARRANTY AND WOULD BE $100 JUST TO SCAN THE SYSTEM FOR ERRORS". I TOOK VEHICLE TO AUTOZONE AND HAD VEHICLE SCANNED FOR FREE. RECEIVED ERROR CODE "U0404 CODE- INVALID DATA RECEIVED FROM GEAR SHIFT CONTROL MODULE". SEEN RECALL D46 FOR 2005 JEEP GRAND CHEROKEE TO REPROGRAM PCM. I BELIEVE MY 2007 JEEP GRAND CHEROKEE LAREDO HAS THIS ISSUE. CALLED CHRYSLER AT 1-800-853-1403 AT 1045 AM ON 7-6-2009 AND SPOKE WITH "DAN THOMAS". DAN LOOKED UP MY VIN NUMBER AND STATED THAT "NO RECALLS ARE FOR THIS VEHICLE AND IF A RECALL DOES COME OUT, THEN A LETTER WILL BE MAILED TO YOU". *TR
Engine and engine cooling, Jun 17, 2009
I HAVE A 2007 JEEP GRAND CHEROKEE DIESEL. BOUGHT NEW, NOV. 07. AT ABOUT 28K MILES, ON MAY 24, NOXIOUS FUMES STARTED COMING THROUGH THE A/C VENTS WHILE IDLING, AFTER COMING TO A STOP. TOOK TO DEALER. THEY HAD IT FOR 3 DAYS, GOT A RUN AROUND, THEY SAID CHRYSLER TECH LINE SAID IT WAS NORMAL, TOLD ME TO SET THE A/C SYSTEM ON RECIRCULATION. SERVICE MANAGER ADMITS HE SMELLED IT BUT THEY COULDN'T FIND THE PROBLEM. CALLED CHRYSLER TECH LINE, THEY SAID THE SAME THING ALSO THAT I SHOULD TAKE IT TO A DEALER WITH BETTER TECHNICIANS. PROBLEM IS GETTING WORSE, STINKS, CAUSES EYE STING. PROBABLY EXHAUST FUMES, SMELLS LIKE A NATURAL GAS LEAK ONLY WORSE! *TR
Engine and engine cooling, Mar 6, 2009
2007 JEEP GRAND CHEROKEE (16,000 MILES) SHUTDOWN ON FREEWAY. I WAS IN THE LEFT LANE @70MPH. I HAD TURN FLASHERS ON AND MOVE TO THE SHOULDER. NO ACCIDENT, NO INJURY, CAR STARTED ON FIRST TRY ON THE SHOULDER. *TR
Engine and engine cooling, Feb 3, 2009
VEHICLE WILL STALL WITHOUT WARNING. HAS OCCURRED AT LEAST SIX TIMES OVER THE PAST THREE MONTHS. THE STALL AS OCCURRED AT SPEEDS AS HIGH AS 45 MILES AND HOUR. THE VEHICLE HAS BEEN TAKEN TO THE DEALER FOUR TIMES IN THE PAST SIX WEEKS FOR THE SAME PROBLEM. THE DEALER HAS GIVEN US PUSH BACK WHEN WE SCHEDULE ANOTHER APPOINTMENT BECAUSE THEY CANNOT DIAGNOSE THE PROBLEM. OUR LAST APPOINTMENT SCHEDULED JANUARY 31,2009 THEY NEVER EVEN LOOKED AT THE VEHICLE. THE CAR STALLED AGAIN AT 45 MPH ALMOST CAUSING MY WIFE AND SEVEN MONTH OLD TO GET REAR ENDED. *TR
Engine and engine cooling, Jan 8, 2009
I HAVE BEEN HAVING A STALLING PROBLEM FOR A COUPLE MONTHS NOW. WHEN I AM AT A STOP SIGN OR RED LIGHT, MY CAR WILL START TO IDLE VERY LOW AND THEN COMPLETELY DIE. IT WILL RESTART WHEN I PUT IT IN PARK AND TURN THE KEY AGAIN. THE NEXT TIME I TRY TO START MY CAR AFTER IT STALLS, IT USUALLY TAKES ABOUT 10 SECONDS FOR IT TO START WHEN TURNING THE KEY. MY CAR HAS DONE THIS 5 TIMES NOW. IT HAPPENS ABOUT ONCE A WEEK. MY CAR ALSO IDLES VERY LOW, VERY OFTEN WHEN I AM STOPPED. IT DOES NOT STALL EVERYTIME THOUGH. EVERYTIME IT HAPPENS I TAKE IT DIRECTLY TO THE DEALERSHIP. THE DEALERSHIP KEEPS TELLING ME NOTHING IS WRONG WITH MY VEHICLE, AND THEY DON'T KNOW WHY IT WOULD BE DYING WHEN STOPPED. *TR
Engine and engine cooling, Nov 4, 2008
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. ON SEVERAL OCCASIONS, THE VEHICLE STALLED AND RESTARTED ON ITS OWN. OTHER TIMES, THE VEHICLE HAD TO BE MANUALLY RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THERE WAS NO RESOLUTION. THE CURRENT MILEAGE WAS 34,000 AND FAILURE MILEAGE WAS 29,000.
Engine and engine cooling, Oct 16, 2008
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. WHILE DRIVING APPROXIMATELY 5 MPH TO MAKE A TURN, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY SHIFTING THE GEAR INTO NEUTRAL. HE STATED THAT THE VEHICLE HAS BEEN EXPERIENCING THIS FAILURE FOR THE PAST YEAR. THE VEHICLE WAS DRIVEN TO THE DEALER ON TWO DIFFERENT OCCASIONS AND THEY PERFORMED A DIAGNOSTIC TEST, WHICH PRODUCED NO ERROR CODES OR DEFECTS. THE MANUFACTURER INFORMED HIM TO RETURN THE VEHICLE TO THE DEALER FOR ANOTHER DIAGNOSTIC TEST. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 36,500 AND FAILURE MILEAGE WAS 27,000.
Engine and engine cooling, Aug 27, 2008
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER TWICE FOR IDENTICAL FAILURES. THE TECHNICIAN PERFORMED A DIAGNOSTIC, BUT WAS UNABLE TO DETECT THE FAILURE AND PROVIDE A REMEDY. THE FAILURE MILEAGE WAS 5,827 AND CURRENT MILEAGE WAS 11,377.
Engine and engine cooling, Aug 25, 2008
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 40-50 MPH, THE ENGINE FAILED AND STOPPED IN THE MIDDLE OF THE ROAD WITHOUT WARNING. THE CONTACT COULD NOT MOVE TO THE SHOULDER OF THE ROAD BECAUSE THE VEHICLE WOULD NOT RESTART. THE FAILURE OCCURRED AT LEAST THREE TIMES. ONCE THE VEHICLE WAS TOWED TO THE DEALER, IT STARTED BACK UP NORMALLY. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE MILEAGE WAS 26,000.
Engine and engine cooling, Jun 27, 2008
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND ALL THE LIGHTS DIMMED. WHILE ROLLING TO A STOP AFTER THE VEHICLE STALLED, THE CONTACT COULD NOT RESTART THE VEHICLE. THE ENGINE STARTS, BUT THE TRANSMISSION DOES NOT FUNCTION. THE CONTACT HAD TO PULL TO THE SIDE OF THE ROAD, PLACE THE VEHICLE INTO PARK, AND THEN ATTEMPT TO RESTART IT AGAIN. THE VEHICLE WAS THEN ABLE TO RESPOND TO ALL COMMAND CONTROLS. THE FAILURE OCCURRED ON FIVE DIFFERENT OCCASIONS, AND THE CONTACT TOOK THE VEHICLE TO THE DEALER TWICE. THE VEHICLE IS CURRENTLY AT THE DEALER FOR REPAIR. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 15,000 AND CURRENT MILEAGE WAS 21,000.
Engine and engine cooling, May 22, 2008
BOUGHT GRAND CHEROKEE BRAND NEW, STARTED LEAKING FROM TWO AREAS IMMEDIATELY. FIRST SERVICE DEPARTMENT TOLD ME THERE WERE NO LEAKS, AFTER NUMEROUS COMPLAINTS FIXED ONE LEAK, STILL REFUSES TO ACKNOWLEDGE SECOND LEAK. *TR
Engine and engine cooling, May 1, 2008
I AM DRIVING A 2007 JEEP GRAND CHEROKEE WITH THE 3.0 L DIESEL ENGINE. COMPLAINT: WHEN I WAS DRIVING ON THE HIGHWAY IN THE LEFT LANE MY JEEP STALLED AND AS I WAS TRYING TO CHANGE LANES I ALMOST GOT HIT. I LOST POWER AND IT WAS HARD TO STEER THE CAR AND ENDED UP HAVING TO PUSH THE CAR WITH SOME HELP TO THE CURBSIDE. I WAS NOT ABLE TO RESTART THE CAR. I KNOW THE JEEP HAS A MERCEDES BENZ ENGINE JUST LIKE OTHER MERCEDES THAT NOW I HAVE ALSO HEARD 2007 MERCEDES BENZES WITH THE SAME EXACT DIESEL ENGINE HAVE ALREADY BEEN RECALLED. PLEASE NOTE THAT JEEP, WITH THE SAME ENGINE IS HAVING SAME ENGINE PROBLEM AND PLEASE RECALL SO THAT PEOPLE ARE NOT IN DANGER. IT WAS A VERY SCARY DAY, I COULD HAVE BEEN INJURED OR LOST MY LIFE OR MY CHILDS LIFE OR ANOTHER FAMILY. THIS WAS VERY DANGEROUS AND I AM NOT FEELING GOOD ABOUT THIS ENGINE ON THE ROAD. THANK YOU FOR ADDRESSING THIS ISSUE. *TR
Engine and engine cooling, Apr 25, 2008
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. WHILE DRIVING 55 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS DIAGNOSED BY THE DEALER SEVERAL TIMES, BUT THE FAILURE STILL PERSISTS. THE FAILURE MILEAGE WAS 1,000. UPDATED 05/19/08 *BF THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE AREA. UPDATED 05/19/08
Engine and engine cooling, Apr 20, 2008
AFTER DRIVING ABOUT 40 MILES ON HIGHWAY, THEN TURNING ONTO LOCAL STREETS, ALL WARNING LIGHTS ON DASHBOARD LIT UP, MESSAGE BOARD FLASHED "TRANSMISSION OVERTEMP" WARNING, THEN "CHECK GAUGES" WARNING. THE VEHICLE WENT INTO LIMP HOME MODE, NO GAUGES WORKED, INCLUDING SPEEDOMETER. ONCE SHUT OFF, VEHICLE TOOK A WHILE BEFORE IT WOULD START AGAIN. HAD VEHICLE TOWED TO DEALER. DEALER COULD NOT REPLICATE OR DIAGNOSE PROBLEM. I BELIEVE THIS IS RELATED TO THE CRANKSHAFT POSITIONING SENSOR PROBLEM THAT PROMPTED A RECENT RECALL OF THIS ENGINE BY MERCEDES BENZ (3L CRD ENGINE). CHRYSLER WOULD NOT ACKNOWLEDGE THIS PROBLEM. *TR
Engine and engine cooling, Mar 19, 2008
2007 JEEP GRAND CHEROKEE, NEW, 6,000 MILES, STALLED AT STOP LIGHT. *TR
Engine and engine cooling, Mar 5, 2008
ENGINE STALLED WHILE DRIVING, AND THEN WOULD NOT RESTART. FORTUNATELY I WAS GOING SLOWLY APPROACHING A TRAFFIC LIGHT OR THE STALL COULD HAVE LEAD TO A COLLISION. MY 11 MONTH OLD SON WAS WITH ME, AND THEN WE WERE STUCK BLOCKING TRAFFIC AT ONE OF THE BUSIEST INTERSECTIONS IN TOWN. I HAVE HEARD THIS IS A PROBLEM WITH MY VEHICLE, THE 2007 JEEP GRAND CHEROKEE CRD. WE COULD HAVE BEEN KILLED HAD THIS HAPPENED ON THE HIGHWAY. *TR
Engine and engine cooling, Mar 2, 2008
I PURCHASED THE CAR FROM A 5 STAR DEALERSHIP IN ANTIOCH AT AN AUCTION. AFTER DRIVING THE CAR FOR ABOUT A MONTH IT WOULD REFUSE TO START. THERE WOULD BE TIMES WHEN I WOULD STOP AND TURN MY CAR OFF AND THEN THE ENGINE WOULD NOT WORK. SOMETIMES I WOULD BE PUT IN AN UNSAFE SITUATION AND IT HAS HAPPENED ABOUT 8 TIMES. EACH TIME IT HAPPENS I CALL THE 800 NUMBER AND HAVE JEEP TOW MY CAR, WHICH IS STILL UNDER WARRANTY, TO THE NEAREST JEEP DEALERSHIP. EACH TIME IT HAS BEEN THERE THEY HAVE CHANGED MODULE IN THE ENGINE AND WITHIN THE TRANSMISSION. THE ENGINE HAS BEEN TAKEN APART AND STILL THE PROBLEM PERSISTS. MY CAR IS CURRENTLY IN THE REPAIR SHOP AGAIN AND IT HAS BEEN EXTREMELY FRUSTRATING. I BROUGHT UP LEMON LAW, HOWEVER, THEY TELL ME THAT SINCE I AM THE SECOND OWNER THIS CLAUSE DOES NOT APPLY. *TR
Engine and engine cooling, Mar 1, 2008
MY JEEP HAS STALLED AND LOST POWER, PUTTING ME IN DANGEROUS SITUATIONS. MY JEEP HAS THE SAME 3L DIESEL ENGINE WHICH HAS ALREADY BEEN RECALLED IN NHTSA FOR DODGE SPRINTERS CAMPAIGN ID NUMBER : 07V594000 AND ALL 2007 MERCEDES DIESELS. NHTSA CAMPAIGN ID NUMBER : 08V006000. I HAVE PREVIOUSLY FILED COMPLAINTS. PLEASE RECALL THE DIESEL JEEPS TOO!! *TR UPDATED 10/08/0. *JB
Engine and engine cooling, Power train, Nov 27, 2007
CAR SIMPLY STALLS - IN INTERSECTIONS, ON ROADWAY FOR NO REASON. DRIVE TRAIN, FLUID LEAKS CAR IS UNSAFE. *TR
Engine and engine cooling, Nov 7, 2007
VEHICLE STALLED JUST AS I WAS GETTING READY TO PULL OUT INTO TRAFFIC ON 9/11/07 AT ABOUT 3,300 MILES. I COULD HAVE BEEN HIT BY ONCOMING TRAFFIC IF IT HAD STALLED A FEW MOMENTS LATER. IT STALLED AGAIN 11/5/07 AT ABOUT 10,000 MILES AFTER I PULLED INTO A PARKING PLACE AT WORK. *TR
Engine and engine cooling, Oct 24, 2007
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 35-50 MPH, THE VEHICLE STALLED. THE ACCELERATOR PEDAL WAS DEPRESSED AND RELEASED BEFORE THE FAILURE OCCURRED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AGAIN, THE VEHICLE FAILED TO ACCELERATE FOR 15 SECONDS. THERE WERE NO WARNING INDICATORS. THE DEALER WOULD NOT DIAGNOSE THE VEHICLE BECAUSE THE ENGINE WARNING LIGHT WAS NOT ILLUMINATED. THE FAILURE MILEAGE WAS 2,000 AND CURRENT MILEAGE WAS 12,000.
Engine and engine cooling, Oct 5, 2007
UPDATE OF NHTSA ODI COMPLAINT # 10203222 CONCERNING 2007 JEEP GRAND CHEROKEE WITH 3.0L CRD DIESEL ENGINE AND ELECTRONIC THROTTLE CONTROL: VEHICLE WAS TOWED TO SELLING DEALER ON 9/24/07. ON 10/2/07 SELLING DEALER TECHNICIAN CHANGED CRANKSHAFT POSITION SENSOR PER MANUFACTURER TSB BUT VEHICLE ENGINE STILL WOULD NOT START. ON 10/4/07 TECHNICIAN CHANGED FUEL FILTER WHICH ENABLED ENGINE TO START AND RUN. TECHNICIAN THEN CONFIRMED CORRECT OPERATION OF ENGINE, CLEARED ERROR CODES FROM POWERTRAIN MANAGEMENT COMPUTER SYSTEM, AND TEST DROVE VEHICLE FOR 10 MILES AND OBSERVED NO PROBLEMS. VEHICLE WAS RETURNED TO CONSUMER AND RE-ENTERED SERVICE ON 10/4/07. INVESTIGATION AND LABORATORY ANALYSIS OF FUEL FILTER THAT WAS REMOVED FROM VEHICLE ARE PENDING. *TR
Engine and engine cooling, Sep 17, 2007
WITHOUT WARNING WHILE DRIVING 2007 JEEP GRAND CHEROKEE WITH CRD (COMMON RAIL DIESEL) ENGINE WITH ABOUT 4,000 MILES ON ODOMETER UNDER LIGHT LOAD IN LIGHT TRAFFIC WITH ABOUT 3/4 TANK OF FUEL ON A HILLY RURAL HIGHWAY AT ABOUT 50 MPH THE MIL ("CHECK ENGINE LIGHT") TURNED ON AND WITHIN A SECOND OR SO, IF NOT SIMULTANEOUSLY, THE RED ERROR LIGHT INDICATING MALFUNCTION IN THE ELECTRONIC THROTTLE CONTROL SYSTEM ILLUMINATED AND BEGAN FLASHING. DRIVER IMMEDIATELY SLOWED TO 30 TO 35 MPH, ACTIVATED EMERGENCY FLASHERS, AND CHANGED ROUTE TO RETURN VEHICLE HOME, AT THAT POINT ABOUT A 15 MILE TRIP ON A COMBINATION OF HILLY RURAL HIGHWAYS AND SUBURBAN ARTERIAL ROADS. ABOUT 10 MILES LATER WHILE CLIMBING A HILL IN A BLIND CURVE ON A RURAL HIGHWAY WITH NO SHOULDER IN MODERATE TRAFFIC AT ABOUT 35 MPH THE ENGINE STALLED BRINGING VEHICLE TO HALT. IN THE SHOULDERLESS BLIND CURVE THERE WAS NEITHER VISIBILITY NOR ROOM FOR FOLLOWING TRAFFIC TO PASS, THUS CREATING AN EXTREMELY DANGEROUS CONDITION. DRIVER WAS ABLE TO RESTART VEHICLE BUT IT THEN SEEMED TO OPERATE IN "LIMP HOME MODE" AND DID NOT SEEM ABLE TO MOVE FASTER THAN ABOUT 20 TO 25 MPH BEFORE STALLING AGAIN. VEHICLE THEN STALLED REPEATEDLY IN THE LAST 5 OR SO MILES BACK TO HOME ON HILLY RURAL HIGHWAY IN MODERATE TRAFFIC, AND RESTARTING ATTEMPTS BECAME PROGRESSIVELY MORE DIFFICULT. BY THE TIME VEHICLE WAS RETURNED TO OWNER'S PROPERTY THE ENGINE WOULD NOT START EXCEPT TO RUN FOR A FEW SECONDS BEFORE SHUTTING OFF, AND VEHICLE HAVING BECOME COMPLETELY UNDRIVEABLE THEN HAD TO BE PUSHED TO A SAFE PLACE TO AWAIT TOW TO SELLING DEALER FOR SERVICE. DRIVER CONTACTED SELLING DEALERS SERVICE DEPARTMENT TO REPORT PROBLEM, AND SERVICE APPOINTMENT AND TOW TO SELLING DEALER ARE PENDING. *TR
Engine and engine cooling, Electrical system, Aug 30, 2007
THE DAY AFTER I BOUGHT THE BRAND NEW 2007 JEEP GRAND CHEROKEE DIESEL, I UNLOCKED THE DOORS WITH THE KEY FOB, OPENED A COUPLE OF THE DOORS AND LOADED MY LUGGAGE, THEN I DID THE KEY SEQUENCE ON THE KEYFOB (LOCK+PANIC) TO TURN OFF THE BEEP WHEN YOU LOCK THE CAR. AFTER ALL THIS I TRIED TO START IT (CORRECT STARTING PROCEDURE - WAIT FOR GLOW LIGHT TO GO OUT) AND THE STARTER CRANKED THE ENGINE WITH NO FIRING AT ALL. I REPEAT AND WAIT 5 TIMES OVER ABOUT 5 MINUTES, IT FAILED TO START EACH TIME. FINALLY AFTER I HAVE WAITED ABOUT 2 MORE MINUTES, I TRIED AGAIN AND IT FIRED RIGHT UP LIKE IT IS SUPPOSED TO. I AM CONCERNED THE CAR COULD FAIL TO START AGAIN. UPDATED 01-16-08. *KB