2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints: power train
196 reports, newest first. Show all
Power train, Electrical system, Jun 19, 2014
2007 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO SERVICE 4 WHEEL" ERROR CODE MESSAGE APPEARS WHEN VEHICLE IS PUT INTO NEUTRAL. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER, FOR REPAIRS UNDER RECALL 13V175000. AFTER THE RECALL WAS PERFORMED, HE STATED THE FOLLOWING HAPPENED WITH THE VEHICLE: WHEN HE ATTEMPTED TO PUT THE VEHICLE IN NEUTRAL, A MESSAGE APPEARED THAT READ SERVICE 4-WHEEL. HE TOOK THE VEHICLE TO A REPAIR SHOP AND WAS TOLD THE ERROR CODE SAID THE TRANSFER CASE ENCODED MOTOR WAS AT FAULT. HE HAD THE REPAIR DONE AND HAD THE TRANSMISSION AND TRANSFER CASE SERVICED. THE ENCODER MOTOR HAD TO BE PURCHASED FROM THE CHRYSLER DEALER. TWO MONTHS LATER, HE ATTEMPTED TO PUT THE VEHICLE IN NEUTRAL AND THE SAME MESSAGE APPEARED. HE TOOK THE VEHICLE BACK TO THE DEALER AND THEY PERFORMED THE SAME RECALL REPAIRS. ON APRIL 24, 2014, THE MESSAGE APPEARED AGAIN. ON APRIL 30, 2014 THE VEHICLE WOULD NOT START, SO IT HAD TO BE TOWED TO THE DEALER. THEY REPLACED THE STARTER SOLENOID AND BOTH FRONT WINDOW MOTORS. ALSO, THE SERVICE 4 WHEEL HAD APPEARED AGAIN. ON MAY 2, 21 ,AND 27 2014, THE SAME SERVICE MESSAGE APPEARED, AS WELL AS JUNE 1, 2014. *JB
Power train, May 27, 2014
AFTER HAVING THE N23 RECALL PERFORMED, THE VEHICLE TRANSFER CASE REFUSED TO GO INTO EITHER NEUTRAL OR 4 WHEEL LOW DRIVE. DEALER REPROGRAMMED THE DTCM AND TIPM AND CORRECTED THE PROBLEM. THIS WAS FOR THE ORIGINAL OWNER. I PURCHASED THE VEHICLE IN FEB 2014. AFTER WORKING CORRECTLY FOR SEVERAL DAYS, THE PROBLEM RECURRED. IT IS NOT SAFE THE HAVE AN OFF ROAD VEHICLE THAT CANNOT BE RELIABLY BE SHIFTED INTO 4 WHEEL LOW RANGE, WHICH LOCKS THE TRANSFER CASE AND PROVIDES TRUE 4 WHEEL DRIVE. AS A RESULT, OF THIS SAFETY CONCERN AND FIAT CHRYSLER'S FAILURE TO PROVIDE A SOLUTION, I HAVE INSTALLED A FDCM THAT HAS NOT HAD THE N23 RECALL PERFORMED. THIS MAY ALSO BE UNSAFE, BUT CAN BE MITIGATED BY USING THE PARKING BRAKE. FIAT CHRYSLER NEEDS TO PROVIDE A REAL FIX TO THE ORIGINAL PROBLEM THAT DOES NOT CAUSE OTHER SAFETY ISSUES. *TR
Power train, Vehicle speed control, May 21, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING UP A HILL AT 20 MPH, THE VEHICLE FAILED TO ACCELERATE ACCOMPANIED BY AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WOULD FAIL TO ACCELERATE OVER 20 MPH ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000, AND THE CURRENT MILEAGE WAS 84,400.
Power train, Apr 25, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED WITHOUT WARNING. THE CONTACT MENTIONED THAT AFTER RESTARTING THE VEHICLE, IT RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC SHIFT CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 72,742.
Power train, Electrical system, Apr 22, 2014
THE TRANSFER CASE IS NOT ALLOWED TO GO INTO NEUTRAL WHICH IS A REQUIREMENT TO TOW BEHIND MY MOTORHOME. I AM 2,000 MILES FROM HOME AND THE FAULT WOULD REQUIRE MY WIFE TO DRIVE THE JEEP HOME INSTEAD OF HAVING IT TOWED BEHIND THE MOTORHOME. IT IS A SAFETY ISSUE AS WE TAKE TURNS DRIVING SO THERE IS AN ALERT DRIVER AT ALL TIMES, DRIVING SEPARATE VEHICLES WOULD REQUIRE TWICE THE DRIVE TIME. THIS ISSUE WAS CAUSED BY CHRYSLER WHEN THEY DID RECALL N23. THE RECALL WAS NOT PROPERLY TESTED RESULTING IN THE TRANSFER CASE TO NOT WORK PROPERLY. *TR
Power train, Electrical system, Apr 20, 2014
AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, THE TRANSFER CASE OF OUR GRAND CHEROKEE COULD NOT BE SHIFTED OUT OF 4-HIGH TO 4-LOW. THIS WAS DISCOVERED WHILE ATTEMPTING TO USE THE VEHICLE TO LAUNCH A 7000 POUND SAIL BOAT ON A MARINA LAUNCH RAMP ABOUT A WEEK AND A HALF AFTER THE N23 REPROGRAM WAS MADE BY AN AUTHORIZED DEALER. THIS DEMONSTRATES THE SOFTWARE IS DEFECTIVE AND POTENTIALLY DANGEROUS BY CREATING AN UNEXPECTED SAFETY ISSUE. *TR
Power train, Apr 7, 2014
AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, THE TRANSFER CASE OF OUR CAR COULD NOT BE SHIFTED OUT OF 4-HIGH TO EITHER NEUTRAL OR 4-LOW. CONSEQUENTLY A MAJOR DRIVE TRAIN COMPONENT HAS BEEN DESTROYED. THIS DEMONSTRATES THE SOFTWARE IS DEFECTIVE AND POTENTIALLY DANGEROUS AND MAY NOT CORRECT THE REASON FOR THE RECALL. THOUSANDS OF JEEP VEHICLES SUBJECTED TO THIS RECALL HAVE SUFFERED THE SAME LOSS OF FUNCTION. HOW DOES NHTSA, OR WE, KNOW THE SAFETY PROBLEM IS ACTUALLY FIXED? IT IS OBVIOUS THE SOFTWARE USED IN THIS RECALL WAS NOT SUBJECTED TO SUFFICIENT TESTING TO VALIDATE IT. I THEREFORE FEAR MY CAR IS JUST AS LIABLE TO HAVE A SAFETY DEFECT NOW AS IT DID BEFORE THE RECALL. I WILL CONTINUE TO RETURN TO THE DEALER FOR SERVICE UNTIL THE ISSUE IS FIXED COSTING THEM TIME AND MONEY AS I WILL NOT BE PAYING FOR ANY FURTHER SERVICE REGARDING THIS ISSUE. *TR
Power train, Electrical system, Mar 25, 2014
AFTER RECEIVING THE RECALL N23, MY VEHICLE IS UNABLE TO SHIFT INTO 4X4-LO. THE DEALERSHIP HAS ACKNOWLEDGED THAT THIS IS RELATED TO THE RECALLS UPDATE. CHRYSLER REFUSES TO OFFER A SOLUTION TO THIS. *TR
Power train, Feb 17, 2014
TOOK MY 2007 JEEP GRAND CHEROKEE TO MY LOCAL DEALER FOR THE N23 RECALL REGARDING THE TRANSFER CASE IN DECEMBER 2013. A WEEK OR TWO LATER, NOTICED A DASH BOARD ERROR "SERVICE FOUR WHEEL DRIVE SYSTEM" AND MY "FOUR WHEEL DRIVE LOW" WILL NOT WORK. DEALER SAYS I NEED A NEW TRANSFER CASE ACTUATOR FOR HUNDREDS OF DOLLARS, BUT THE PART IS ON PERMANENT BACK-ORDER. THE REASON THIS PART IS ON BACK-ORDER IS BECAUSE THE SOFTWARE UPDATE AS PART OF THE RECALL CAUSES THE SYSTEM FAILURE! AS I'VE RESEARCHED SEVERAL DIFFERENT JEEP FORUMS (HERE, FOR EXAMPLE: HTTP://WWW.JEEPFORUM.COM/FORUM/F67/RECALL-2005-2010-GRAND-CHEROKEES-2006-2010-COMMANDERS-1521883/INDEX17.HTML), THIS IS HAPPENING WITH MOST, IF NOT ALL, QUADRA-DRIVE II FOUR WHEEL DRIVE SYSTEMS AFTER COMPLETING THE N23 RECALL. FOR THOSE WITH THE SKILLS TO UNDO THE RECALL "FLASH", THE PROBLEM GOES AWAY AND THEIR "FOUR WHEEL DRIVE LOW" WORKS. HELP! *TR
Power train, Feb 7, 2014
VEHICLE RUN PERFECTLY. TOOK VEHICLE IN FOR RECALL N23. FROM THAT TIME I AM NOT ABLE TO PUT TRANSFER CASE IN NEUTRAL FOR TOWING BEHIND MOTORHOME WHICH I HAVE DONE 100'S OF TIME IN 6 YEARS WITH NO PROBLEM. NUMEROUS CALLS TO CHRYSLER/JEEP AND TRIPS TO DIFFERENT DEALERS HAVE ACCOMPLISHED NOTHING. THEY ARE IN COMPLETE DENIAL THAT THEY HAVE A PROBLEM, BUT THERE A HUNDREDS ON THE INTERNET ALL COMPLAINING ABOUT THE SAME THING. SOMETHING NEEDS TO BE DONE TO GET CHRYSLER /JEEP TO FIX THIS PROBLEM. *TR
Power train, Jan 30, 2014
WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 65 MPH, THE TRANSMISSION SHIFTED INTO NEUTRAL. THE GAS PEDAL WOULD NOT ACCELERATE THE CAR. THE CAR HAD TO BE PULLED TO THE SHOULDER AMIDST TRAFFIC AND TURNED OFF, THEN TURNED BACK ON BEFORE THE CAR WOULD ACCELERATE AGAIN. THIS SAME SCENARIO HAS OCCURRED SEVERAL TIMES SINCE. THIS POSES A SIGNIFICANT SAFETY HAZARD FOR OUR FAMILY! *TR
Power train, Electrical system, Jan 27, 2014
TL* THE CONTACT OWNS 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SERVICE FOUR WHEEL DRIVE WARNING LAMP ILLUMINATED AND THE TRANSMISSION FAILED TO SHIFT GEARS. THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) BUT THE REMEDY FAILED TO CORRECT THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 92,000. UPDATED 3/12/14*CN
Power train, Jan 23, 2014
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED HOWEVER, THE FAILURE RECURRED INTERMITTENTLY OVER A PERIOD OF ONE YEAR. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Power train, Electrical system, Jan 20, 2014
THE LIGHTS IN MY DASH WERE FLASHING OFF AND ON WHILE DRIVING THE VEHICLE, AND THE SUNROOF KEPT OPENING AND WOULD NOT CLOSE. ALSO, WHEN A DOOR WAS OPENED ON THE VEHICLE, WHILE THE ENGINE WAS OFF AND NO KEY WAS IN, THE HEADLIGHTS WOULD FLASH, TOOK TO THE DEALER, THEY REPLACED THE INSTRUMENT CLUSTER, PROBLEM STILL PERSIST. WHILE AT THE DEALER THEY ALSO ATTEMPTED TO REPAIR THE N23 RECALL, AT THAT POINT I WAS ADVISED THAT THERE WERE 8 SOFTWARE UPDATES, WHICH THE DEALER DID WITHOUT CHARGE. AFTER ATTEMPTED REPAIR OF N23 RECALL, I WAS ADVISED THE 4 WHEEL DRIVE IN MY VEHICLE WAS NOT FUNCTIONING DUE THE RECALL REPAIR, IT HAS BEEN 2 MONTHS AND TO DATE CHRYSLER HAS BEEN UNABLE TO PRODUCE A PART, THE 4 WHEEL DRIVE ACTUATOR, I CONTACTED CHRYSLER CORPORATION NUMEROUS TIMES TO NO AVAIL, WAS ADVISED THE PART IS ON RESTRICTION. IT IS DANGEROUS!!! ESPECIALLY TO THINK YOUR VEHICLE IS FUNCTIONING PROPERLY AND ITS NOT. CHRYSLER HAS DONE NOTHING TO HELP REMEDY THE SITUATION. *TR
Power train, Electronic stability control (ESC), Jan 7, 2014
JEEP PERFORMED AN N23 RECALL ON 10/5/13 ON MY VEHICLE AS A RESPONSE TO A FORMER CONSUMER COMPLAINT ABOUT JEEP GRAND CHEROKEE VEHICLES SLIPPING INTO NEUTRAL WHILE PARKED. AFTER COMPLETING THE RECALL, WHICH REPROGRAMMED THE FINAL DRIVE CONTROLLER MODULE, I LEFT THE DEALERSHIP AND DISCOVERED THAT MY VEHICLE COULD NO LONGER ENTER 4 WHEEL DRIVE LOW AND RECEIVES A SERVICE 4WD SYSTEM LIGHT. I HAVE BEEN NOTIFIED BY OTHER OWNERS THAT THIS RECALL HAD A SIMILAR EFFECT ON THEIR JEEPS. I CONTACTED THE DEALER SERVICE DEPARTMENT AND THEY KNEW OF NO AVAILABLE FIX. THE SERVICE TECH MANAGER STATED THAT 1 IN 3 VEHICLES THAT HAVE HAD THE N23 RECALL RESULT IN THE SAME PROBLEM. HE SAYS IT IS LIKELY THAT 1 IN 3 IS THE SAME PROPORTION OF PEOPLE WHO ACTUALLY ATTEMPT TO USE THEIR 4 WHEEL DRIVE LOW. ON APPROXIMATELY DEC 6, 2013, DURING AN ICE STORM, MY VEHICLE BECAME STUCK ON THE SIDE OF THE ROAD. I NEEDED TO UTILIZE MY 4WD LOW TO GET BACK ONTO THE ROADWAY AND WAS NOT ABLE TO. *TR
Power train, Jan 7, 2014
ON TWO OCCASIONS THE TRANSFER CASE HAS SHIFTED TO NEUTRAL ON IT OWN. ONE TIME IT LEFT ME IN THE MIDDLE OF THE ROAD WITH TRAFFIC. ALSO, 4WD LOW RAND OF TRANSFER CASE DOES NOT WORK. THERE WAS A RECALL DONE, KNOWN AS THE "N23 RECALL" FIRST, IT WAS DONE INCORRECTLY RESULTING IN NO LOW RANGE. SECOND, IT WAS REDONE CORRECTLY AND IT WORKED AS IT SHOULD. NOW A COUPLE MONTHS LATER IT IS SHIFTING TO NEUTRAL ON IT'S OWN AND NO 4LOW. IT IS A KNOWN PROBLEM AMONG JEEP OWNERS. THE DEALERS ONLY WANT TO REPLACE PARTS AT CUSTOMER'S COST AND VERY UNSUCCESSFULLY. *TR
Power train, Electrical system, Jan 6, 2014
AFTER RECEIVING RECALL N23, 4WD LOW NO LONGER WORKS. *TR
Power train, Engine, Dec 13, 2013
HAD THE TRANSMISSION WARRANTY RECALL UPDATE DONE, NOW I AM GETTING A "SERVICE 4WD" LIGHT. IN DOING RESEARCH THIS IS VERY COMMON ON JEEP'S WHO HAD THE RECENT WARRANTY UPDATE. JEEP NEEDS TO CORRECT THIS PROBLEM. IN SOME CASES DEALERS ARE REPLACING ACTUATORS UNDER WARRANTY AND IN SOME NOT. MY DEALER, ED TOMKO JEEP IN AVON LAKE, OHIO, WOULD LIKE TO CHARGE ME TO TAKE A LOOK AT IT. CHRYSLER/JEEP NEEDS TO PAY TO CORRECT THIS PROBLEM. *TR
Power train, Electrical system, Dec 10, 2013
JEEP WOULD NOT START "TRANSMISSION TEMP" WOULD COME UP ON DASH. TOOK TO DEALER REPLACED STARTER. WEEK LATER SAME PROBLEM. WENT BACK TO JEEP DEALER THEY DEEMED IT TO BE ENGINE HARNESS.ONE YEAR LATER ON ANY GIVEN DAY "TRANSMISSION TEMP" WILL COME UP ON DASH WITH THE JEEP SPUTTERING TO START. TURN OFF THEN START. SO FAR THREE TIME SINCE REPAIRS IT HAS DONE THIS. *TR
Power train, Dec 9, 2013
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE ACTUATOR NEEDED TO BE REPLACED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000. THE VIN WAS NOT AVAILABLE.
Power train, Engine, Nov 12, 2013
THE ENGINE STALLED WHILE AT CRUISE SPEED (NOT ACCELERATING) AND WITH NO WARNING. THERE WAS 1/2 TANK OF GAS; THE MIL DID NOT ILLUMINATE. UPON LOSS OF ENGINE POWER, ALL POWER ASSIST SYSTEMS (E.G.: BRAKES, STEERING) CEASED TO OPERATE. I SUCCESSFULLY RESTARTED THE VEHICLE BY SHIFTING INTO NEUTRAL AND TURNING THE KEY AS FAR TOWARD "OFF" AS IS POSSIBLE WHEN THE VEHICLE IS NOT IN PARK. ON THE SECOND ATTEMPT, THE VEHICLE RESTARTED WITH NO MIL ILLUMINATION. *TR
Power train, Electrical system, Engine, Nov 11, 2013
I BOUGHT THIS JEEP ON 9/20/2013. THE TRUCK IS EQUIPPED WITH THE 5.7 L HEMI ENGINE. OVER THE FIRST 50 DAYS AND 1,157 MILES OF OWNERSHIP I HAVE ENCOUNTERED 18 EPISODES OF THE VEHICLE STALLING, WITH 14 OF THOSE STALLS OCCURRING ON MAJOR HIGHWAYS IN TRAFFIC. THE STALLS OCCUR WITH NO WARNING. THE VEHICLE IMMEDIATELY DECELERATES TO A STOP AND I AM LEFT WITH NO POWER, NO STEERING AND NO BRAKES. ONE DEALERSHIP BLAMED IT ON A BAD BATTERY. THE DEALERSHIP WHICH SOLD ME THE JEEP DIAGNOSED THE PROBLEM AS A M.A.P. SENSOR, WHICH THEY REPLACED. THAT DID NOT CORRECT THE PROBLEM AS THE STALLING PROBLEM CONTINUES TO OCCUR. THE MOST RECENT WAS ON 11/9/2013 WHILE DRIVING IN THE CENTER LANE OF THE PA TURNPIKE AT 65 MPH. THE JEEP STALLED AND CAME TO A STOP, WITH A SEMI TRACTOR-TRAILER BEHIND ME. I HAVE NO IDEA HOW THAT TRUCK DRIVER WAS ABLE TO SWERVE IN TIME TO MISS ME. MECHANICS AND ON-LINE FORUMS IDENTIFY POSSIBLE CAUSES FOR THE STALLING AS 1. A DEFECTIVE (ECM) ELECTRONIC CONTROL MODULES; 2. SHORTS IN THE WIRING HARNESS; 3. SPARKS PLUGS; 4. EGR VALVE; 5. IGNITION COIL; 6. PCV VALVE; 7. TRANSMISSION SOLENOID PACK. THERE ARE NO DIAGNOSTIC CODES STORED IN THE OBD-II SYSTEM. ONE SCHOOL OF THOUGHT IS THAT 2007 JEEP GRAND CHEROKEE AND COMMANDERS EQUIPPED WITH THE 5.7 L HEMI ENGINE ARE EXTREMELY SENSITIVE TO RADIO FREQUENCY INTERFERENCE FROM THE WASTE SPARK ON THE COIL. AS OTHER COMPLAINTS HAVE NOTED, THIS IS AN OBVIOUS AND PERSISTENT PROBLEM WITH JEEPS EQUIPPED WITH THE HEMI ENGINE, AND CHRYSLER HAS TURNED A DEAF EAR TO THE COMPLAINTS. PERHAPS THEY ARE WAITING FOR THE FATALITIES TO OCCUR. WHY NHTSA HASN'T DONE MORE TO ORDER A RECALL IS BEYOND MY COMPREHENSION. THE PROBLEM HAS BEEN REPORTED ON FOR YEARS WITH NO ACTION TAKEN BY CHRYSLER. THIS JEEP IS, FOR LACK OF A BETTER WORD, A DEATHTRAP. AT BEST IT CANNOT BE TRUSTED, IT IS UNSAFE AND UNRELIABLE. AT WORST IT IS AN ACCIDENT WAITING TO HAPPEN! *TR
Power train, Oct 15, 2013
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON ACCELERATION, THE GEAR INDEPENDENTLY SHIFTED INTO NEUTRAL. THE VEHICLE AT FIRST DID NOT RESPOND BUT RAPIDLY ACCELERATED WITHIN SEVERAL SECONDS. THE FAILURE WAS RECURRING. THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER TO HAVE THE TRANSFER CASE UPDATED HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 100,100. ..UPDATED 12-05-13 *BF
Steering, Power train, Vehicle speed control, Oct 7, 2013
AS I WAS DRIVING MY CAR JERKED REAL HARD AND ALL MY DASH LIGHTS CAME ON AND MY ABILITY TO DRIVE MY CAR WAS USELESS. MY JEEP SLOWED DOWN ON THE FREEWAY DURING MORNING RUSH HOUR TRAFFIC ALMOST CAUSING SEVERAL ACCIDENTS. AS I WAS TRYING TO RESTART MY JEEP IT JUST KEEP MAKING A CLICKING NOISE AND WOULDN'T STOP. I HAD TO PULL THE KEY FROM THE IGNITION AND REINSERT THE KEY AND TRY TO START THE JEEP. AFTER 3 TRIES IT STARTED AND I WENT TO DRIVE OFF AND AS I WAS ACCELERATING MY JEEP DID IT AGAIN FINALLY IT STAYED ON AND I WAS ABLE TO DRIVE TO A SAFE LOCATION. MY JEEP SOUNDED REAL STRANGE NOT LIKE NORMAL. THIS IS THE 5 OR 6TH TIME THIS HAS HAPPENED SINCE I HAD MY JEEP NOT EVEN A YEAR TO DATE. *TR
Power train, Sep 30, 2013
AFTER RECEIVING RECALL N23, 4WD LOW NO LONGER WORKS. *TR