2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints: power train
196 reports, newest first. Show all
Engine and engine cooling, Power train, Vehicle speed control, Feb 28, 2012
WHILE PULLING OUT OF A GAS STATION INTO HEAVY TRAFFIC, I BEGAN ACCELERATING TO THE SPEED LIMIT OF 45 MPH. I WAS ACCELERATING RAPIDLY AS TRAFFIC WAS COMING QUICKLY FROM BEHIND. THE JEEP STOPPED ACCELERATING AND THE INSTRUMENT PANEL SHOWED ALL OF THE DRIVE LETTERS WITH BOXES AROUND THEM. THE JEEP WOULD NOT ACCELERATE FOR OVER 20 SECONDS, CAUSING ME TO RAPIDLY PULL OFF OF THE ROAD TO AVOID TRAFFIC BEHIND ME. THE DEALER FOUND A FAULTY ELECTRONIC SHIFT MODULE AND REPLACED IT. THE VEHICLE HAS WORKED WELL UNTIL 2/15/12. AT 70,000 MILES, THE DEALER INSTALLED MODULE HAS FAILED AGAIN. ONCE MORE THIS HAPPENED WHEN ENTERING A HEAVY TRAFFIC ROADWAY. THERE HAVE BEEN NUMEROUS REPORTS THROUGHOUT THE INTERNET OF PEOPLE EXPERIENCING THIS SAME ISSUE. IN MY CASE, BOTH FAILURES RESULTED IN ME HAVING TO TAKE EVASIVE ACTION TO AVOID A COLLISION. I FIND IT HARD TO BELIEVE THAT THIS SEEMINGLY COMMON PROBLEM HAS NOT BEEN IDENTIFIED AS THE TREMENDOUS SAFETY PROBLEM IT . *TR
Power train, Electrical system, Feb 23, 2012
WAS PULLING FROM A STOP SIGN WHEN THE VEHICLE SUDDENLY SHIFTED TO FOURTH GEAR WITHOUT TOUCHING SHIFT LEFT LEVER CAUSING THE VEHICLE TO ACCELERATE VERY SLOW AND WAS ALMOST HIT BY CROSS TRAFFIC BECAUSE I COULD NOT GET OUT OF THE WAY, LUCKILY THEY SWERVED AROUND ME. I HAVE READ MULTIPLE COMPLAINTS OF SAME PROBLEM WITH SHIFTING OUT OF CONTROL. IT MUST BE A MANUFACTURER DEFECT. IF IT HAD NOT BEEN FOR AN ALERT DRIVER THE SITUATION MIGHT HAVE TURNED OUT DIFFERENTLY FOR MY FAMILY AND I. JEEP NEEDS TO REMEDY THIS PROBLEM BEFORE SOMEBODY IS KILLED. *TR
Power train, Jan 29, 2012
THE "SHIFTER MODULE" IS CLEARLY DEFECTIVE AND IS A SERIOUS SAFETY HAZARD. MY WIFE AND KIDS WERE IN THE CAR WHEN IT FIRST STARTING ACTING UP. LUCKILY, THEY WERE JUST LEAVING THE DRIVEWAY AND NO OTHER CARS WERE COMING DOWN THE STREET. THE TRANSMISSION MALFUNCTIONED. ON THE INSTRUMENT CLUSTER "TRANSMISSION OVERTEMP" WAS FLASHING, AND ALL OF THE OTHER WARNING LIGHTS ILLUMINATED ON THE CLUSTER. WHEN I BROUGHT THE CAR TO MY LOCAL DEALER, A PARTS REPRESENTATIVE TOLD ME THAT HE HAS HAD TO REPLACE SO MANY OF THESE SHIFTER MODULES THAT HE'S MEMORIZED THE PART # (NOT KIDDING). HE TOLD ME THAT THEY ARE AWARE OF THE PROBLEM AND THAT THEIR SHOP SWAPS OUT THE DEFECTIVE JEEP SHIFTER MODULES WITH MERCEDES SHIFTER MODULES. UNFORTUNATELY, THIS REPAIR COST ME WELL OVER $1000.00. BOTTOM LINE - MY WIFE DRIVES THIS CAR AROUND TOWN. I DON'T HAVE A TOW HITCH, AND I PAMPER THIS CAR. STILL, JEEP REFUSED TO REIMBURSE ME FOR THIS COSTLY REPAIR. I HAVE CALLED CHRYSLER ABOUT THIS, BUT CHRYSLER WILL NOT ACKNOWLEDGE THIS DEFECTIVE PART. YET, ON REPUTABLE AUTO FORUMS, MANY OTHER OWNERS HAVE COMPLAINED ABOUT THE SAME EXACT SHIFTER MODULE DEFECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Power train, Electrical system, Vehicle speed control, Jan 24, 2012
I PURCHASED THIS VEHICLE ON DECEMBER 14, 2011. ABOUT THREE WEEKS LATER IN A PARKING LOT, WE NOTICED THE VEHICLE WOULD NOT ACCELERATE EVEN THOUGH THE ACCELERATOR PEDAL WAS PUSHED VIRTUALLY ALL THE WAY DOWN. A FEW DAYS LATER THE ENGINE WARNING LIGHT CAME ON. THEN THE LACK OF ACCELERATION HAPPENED ON THE INTERSTATE. MY MECHANIC CLEARED THE ENGINE WARNING LIGHT BUT IT CAME BACK ON A FEW DAYS LATER. I DID A LOT OF RESEARCH AND IT APPEARS THIS IS A COMMON PROBLEM ON JEEP VEHICLES. THE PROBLEM IS A FAILURE OF THE ELECTRONIC SHIFT MODULE. IT IF VERY EXPENSIVE TO HAVE REPLACED. MY LOCAL DEALERSHIP CHARGED ME $924 PLUS TAX. AS MANY COMMENTS AS I HAVE SEEN ON THIS AND THE FACT THAT LACK OF ACCELERATION IS A SAFETY ISSUE, JEEP SHOULD NOT HESITATE IN ISSUING A RECALL. *TR
Power train, Jan 23, 2012
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 65 MPH WHEN ALL OF THE WARNING LAMPS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL MOMENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SHIFT MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 44,433.
Power train, Electrical system, Vehicle speed control, Jan 13, 2012
UPON ACCELERATION FROM STOP VEHICLE WILL HESITATE AND LOSE POWER. THIS CONSTITUTES A HAZARD TO VEHICLE AND ANY APPROACHING VEHICLES DURING A TURN. INSPECTION INDICATES THAT TRANSMISSION ELECTRONIC CONTROL MODULE IS AT FAULT ALONG WITH A POSSIBLE TRANSMISSION SENSOR FAILURE. THE CHECK ENGINE LIGHT WILL COME ON. BOTH OF THESE CONDITIONS ( POWER AND CHECK ENGINE ) ARE INTERMITTENT, INDICATING THAT THE MODULE IS FAULTY. THERE HAVE BEEN MANY COMPLAINTS ABOUT THE TRANSMISSION ECM ON THESE VEHICLES. THE OTHER COMPLAINTS HAVE VARYING SYMPTOMS BUT ALL GO BACK TO THE TRANSMISSION ECM. THESE UNIT SHOULD BE RECALLED AND REPAIRED OR REPLACED AT MANUFACTURERS COST. THIS PROBLEM EXISTS IN MANY DIFFERENT MODELS AND YEARS OF VEHICLES, BUT ALWAYS GO BACK TO THIS ECM UNIT. AFTER INVESTIGATING THIS PROBLEM I DON'T FEEL THAT THE CONSUMER IS AT FAULT OR CAUSING THIS TO OCCUR. CHRYSLER MODULES ARE AND HAVE BEEN FAULTY IN THE PAST. ANECDOTAL EVIDENCE SAYS THAT OTHER MODULES IN CHRYSLER VEHICLES HAVE HAD PROBLEMS TOO. PLEASE INVESTIGATE THE CHRYSLER TRANSMISSION ECM'S AND HAVE THEM RECALLED. *TR
Power train, Vehicle speed control, Dec 17, 2011
WHILE I WAS DRIVING HOME LAST NIGHT 12/16/11 WITH MY FIANCEE WE STOPPED AT A TRAFFIC LIGHT, AND WHEN THE LIGHT TURNED GREEN THE JEEP STARTED BACK UP FINE ALL EXCEPT IT COULDN'T GO FASTER THAN 20 MILES PER HOUR. SO I PUT MY FLASHERS ON AND THE TRAFFIC BEHIND ME WENT AROUND US, THEN IT WORKED ITSELF OUT, BUT DID IT AGAIN WHEN I CAME TO ANOTHER TRAFFIC LIGHT. BUT THIS TIME I WAS ABLE TO USE MY MANUAL SHIFT TO HELP IT. NO WARNING LIGHTS CAME ON. AND I JUST PURCHASED THIS JEEP 2 DAYS AGO. I WOULD LIKE TO GET THIS SAFETY ISSUE FIXED SINCE I HAVE SEEN THAT THIS IS A DANGEROUS AND COMMON PROBLEM WITH THE OTHER 2007 JEEP GRAND CHEROKEES. I AM ALSO A FIREFIGHTER AND I DEPEND ON THIS JEEP TO GET ME TO FIRE SCENES AND OTHER EMERGENCY SCENES, AND I DON'T WANT TO BE IN AN EMERGENCY SCENE INVOLVING ME DUE TO THE SAFETY ISSUES THIS JEEP IS HAVING. CAN SOMEONE PLEASE DO A RECALL AND HAVE THIS ISSUE FIXED. *TR
Fuel system, Gasoline, Power train, Electrical system, Dec 16, 2011
WHILE DRIVING THE VEHICLE LOSES POWER NO MATTER HOW MUCH GAS YOU GIVE IT. THE ENGINE LIGHT COMES ON AND OFF EVERY FEW DAYS. ALL THE GEAR INDICATOR LIGHTS ARE HIGHLIGHTED. *TR
Power train, Electrical system, Dec 14, 2011
I WAS DRIVING APPROXIMATELY 40 MPH IN THE FAST LANE OF A MAIN TWO-LANE RESIDENTIAL ROADWAY WHEN THE VEHICLE SUDDENLY JERKED VIOLENTLY FORWARD THROWING ME INTO THE STEERING WHEEL AND THEN ALL ACCELERATION AND SPEED STOPPED. THE STEERING WHEEL BECAME ABNORMALLY STIFF AND DIFFICULT TO TURN HOWEVER I WAS ABLE TO GUIDE THE COMPLETELY STALLED AND DECELERATING VEHICLE TO THE SLOW LANE AND PULL-OFF ON THE SIDE OF THE ROAD (WITH NO SIDE LANE) WITH HAZARDS FLASHING AND TRAFFIC PASSING. THIS WAS AN INHERENTLY DANGEROUS CONDITION AS THE FLOW OF TRAFFIC WAS GOING APPROXIMATELY 35 - 40 IN THE FAST LANE AT WHICH TIME I COMPLETELY LOST POWER AND HAD LIMITED STEERING (MORE LIKE COASTING) ABILITY. I WAS ABLE TO TURN THE ENGINE COMPLETELY OFF AND RESTART, HOWEVER THE NEXT DAY UNDER SIMILAR CONDITIONS OF NORMAL DRIVING CONDITIONS THE VEHICLE JERKED AND STALLED AGAIN, AND RESTARTED AFTER A COMPLETE SHUTDOWN. THIS VEHICLE ON THE THIRD DAY POST THE FIRST INCIDENT FAILED TO RESTART AFTER DRIVING TO A LOCAL SHOPPING DESTINATION AND TURNING THE CAR OFF TO PARK. I LEFT THE VEHICLE AT THE LOCATION FOR APPROXIMATELY 4 TO 5 HOURS AND RETRIEVED THE VEHICLE UPON WHICH IT STARTED WITH A DOCUMENTED CALL INTO ROAD SIDE ASSISTANCE PROGRAM FROM JEEP. THE NEXT DAY (MONDAY) I DROVE TO AN AUTHORIZED DEALER UPON WHICH THEY STATED THE FAILURE WAS THE ELECTRONIC SHIFT MODULE (ESM) [(NOT TO BE CONFUSED WITH THE ELECTRONIC STABILITY CONTROL (ESC)] WHICH CONTROLS THE ELECTRONIC SIGNALS FROM THE COMPUTER TO THE TRANSMISSION AT A PERSONAL COST OF $820. I BELIEVE THIS REPRESENTS A KNOWN DEFECT AS CURRENTLY 55 OUT OF THE 133 COMPLAINTS LISTED HERE ARE DESCRIBING A SIMILAR SERIES OF EVENTS AND ROOT CAUSE, AND WOULD BE WILLING TO BE INVOLVED IN A CLASS ACTION LAW SUIT AGAINST JEEP AS LIFE, LIMB AND PROPERTY ARE AT STAKE. *TR
Power train, Electrical system, Dec 13, 2011
WHEN YOU SHIFT FROM PARK THE PRDNL WILL HAVE A BOX AROUND EACH OF THE LETTERS. WHEN BACKING UP IT SLAMS INTO REVERSE AND THEN SLAMS INTO DRIVE AND THE VEHICLE WILL ONLY GO 20 MPH NO MATTER HOW MUCH YOU STEP ON THE GAS. THIS HAS NOW HAPPENED 5 TIMES AND THE ONLY WAY IT GOES BACK TO NORMAL IS TO SHUT OFF THE VEHICLE AND START IT BACK UP. I HAVE NOW SEEN NUMEROUS BLOGS WHERE THIS HAPPENS AT HIGHWAY SPEEDS, IN THE MIDDLE OF INTERSECTIONS AND IS SO DANGEROUS TO DRIVE CAUSE YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. FROM WHAT I HAVE READ IT LOOKS LIKE YOU HAVE TO REPLACE THE ELECTRONIC CONTROL MODULE AT A COST OF ALMOST $800 TO JUST HAVE IT GO OUT AGAIN LATER AND HAVE THE SAME PROBLEM AGAIN. THIS IS VERY DANGEROUS AND SCARY! *TR
Power train, Electrical system, Dec 13, 2011
WHILE DRIVING THE VEHICLE, HAD A SUDDEN LOSE OF ABILITY TO ACCELERATE, NO THROTTLE RESPONSE, NO RPMS ON THE TACH, AND EVERY GEAR INDICATOR WAS ILLUMINATED AS IF IN ALL GEARS AT THE SAME TIME (PARK, REVERSE, NEUTRAL, DRIVE). DEALERSHIP SAYS ITS PART # 52124137AC THAT NEEDS TO BE REPLACED, AND IS NOT COVERED UNDER ANY POWER TRAIN WARRANTY, AT A COST OF $817.00. THIS PROBLEM HAPPENED 4 TIMES BEFORE I WAS ABLE TO GET IT IN TO THE LOCAL DEALERSHIP, NEVER ON THE HIGHWAY, IF IT HAD HAPPENED ON THE HIGHWAY, IM SURE I WOULD HAVE BEEN TAKING A CHANCE WITH MY LIFE. *TR
Power train, Vehicle speed control, Nov 10, 2011
OWNED THE 07 JEEP FOR 5 MONTHS. VEHICLE HAS BEEN SERVICED FOR 2 DIFFERENT INCIDENTS. THE 1ST INCIDENT(ACTUALLY HAPPENED SEVERAL TIMES) IS WHEN THE VEHICLE WOULD NOT SHIFT DURING ACCELERATION AND IT WOULD FORCE ME TO THE SIDE OF THE ROAD WHERE I WOULD HAVE TO TURN THE VEHICLE ON AND OFF UNTIL IT WOULD RUN CORRECTLY. WAS TOLD BY DEALERSHIP SERVICE THAT IT WAS A TRANSMISSION SENSOR,HAD THE PART REPLACED-NOT COVERED BY WARRANTY. LESS THEN 3 WEEKS LATER, 2ND INCIDENT OCCURRED WHEN I WAS DRIVING 55MPH DOWN THE INTERSTATE WHILE ACCELERATING TO GET OVER TO AN EXIT, THE VEHICLE THREW ITSELF BACK INTO 2ND GEAR AND I WAS FORCED TO GET OVER INTO THE EMERGENCY LANE SO AS NOT TO BE STRUCK BY ONCOMING TRAFFIC. THE JEEP HAD ALMOST COME TO A COMPLETE STOP IN TRAFFIC! CHECK ENGINE LIGHT CAME ON AND WENT OFF AFTER THAT. DEALERSHIP STATES THE GEAR RATIO AND VALVE COVER FORCED THE VEHICLE INTO 2ND GEAR. VERY DANGEROUS! *TR
Power train, Electrical system, Oct 27, 2011
MY JEEP HAS EXPERIENCED THREE ELECTRICAL FAILURES WHICH HAVE OCCURRED APPROXIMATELY 6 MONTHS APART. FOR SOME UNKNOWN REASON THE BATTERY DIED OVERNIGHT EACH TIME. THE SECOND TIME IT HAPPENED I PURCHASE A NEW BATTERY BUT SIX MONTHS LATER IT DRAINED TOO. I WAS ABLE TO SUCCESSFULLY JUMP-START THE VEHICLE AFTER EACH INCIDENT. TRANSMISSION----I HAVEN'T BEEN ABLE TO DOWN-SHIFT FROM DRIVE TO A LOWER GEAR. THIS PROBLEM BEGAN AT ABOUT 46000 MILES. I TOOK IT TO A REPAIR SHOP WHERE THEY DIAGNOSED THE PROBLEM AS DEFECTIVE SHIFTER CONTROL. BEFORE I HAD IT REPAIRED (EST. $1000) IT BEGAN FUNCTIONING NORMALLY, THAT IS, UNTIL TODAY. I LEFT A PARKING LOT AND MERGED INTO TRAFFIC. FORTUNATELY TRAFFIC WAS LIGHT BECAUSE I COULDN'T GET THE JEEP TO GO ANY FASTER THAN 28 MPH. IT SEEMED LIKE THE TRANSMISSION WAS STUCK IN FIRST. ALSO THE ENGINE LIGHT CAME ON. THIS IS A VERY SERIOUS SITUATION THAT SHOULD NOT BE IGNORED BY THE CHRYSLER CORP. OR THE NATIONAL HIGHWAY TRAFFIC SAFETY ADM.. *TT
Power train, Oct 11, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THE GEAR SHIFT MODULE CAUSED THE VEHICLE TO LUNGE FORWARD AND BACKWARDS. THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. THERE WAS ALSO A WARNING LIGHT ILLUMINATED INDICATING THE GEAR SHIFT HAD FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE GEAR SHIFT MODULE. THE MANUFACTURER WAS NOTIFIED AND INFORMED HER TO FILE A COMPLAINT BUT OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 98,300.
Engine and engine cooling, Power train, Oct 5, 2011
ON OCT.5TH AS I WAS MERGING ONTO THE THRUWAY AT 55MPH THE TRUCK JUST STOPPED ACCELERATING IN RUSH HOUR TRAFFIC. I PUT ON MY FLASHERS AND COASTED TO THE SHOULDER JUST BARELY AVOIDING BEING REAR ENDED. THIS WAS THE SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE. YOU COULD PRESS THE GAS PEDAL AND THE RPM'S WOULD GO SKY HIGH BUT THE TRUCK WOULD NOT MOVE WHILE IN DRIVE. I TURNED THE TRUCK OFF,WAITED SEVERAL SECONDS,STARTED THE TRUCK AND IT MOVED IN DRIVE. I IMMEDIATELY CALLED THE DEALER AND HAVE A OCT.7TH SERVICE CALL.THIS WAS A NEAR DEATH SITUATION THE SECOND TIME DUE TO THE RUSH HOUR TRAFFIC. THIS VEHICLE HAS TROUBLE SHIFTING WHEN STARTED IN THE MORNING. AFTER LOOKING INTO THE MATTER THIS APPEARS TO BE A COMMON PROBLEM WITH THIS MODEL AND MAKE. IT APPEARS THE ELECTRONIC SHIFT MODULES NEED REPLACING.AFTER READING THE NUMEROUS SIMILAR COMPLAINTS I THOUGHT I WOULD FILE A COMPLAINT BEFORE SOMEONE GETS KILLED. *TR
Engine and engine cooling, Power train, Vehicle speed control, Sep 28, 2011
CHECK ENGINE LIGHT CONTINUES TO COME ON AT RANDOM. WHEN IT DOES, PROBLEMS ACCELERATING. CAR WILL NOT ACCELERATE PAST 20 OR SOMETIMES CAR "SPUTTERS" JERKING A LOT. SOMETIMES AT RED LIGHTS, RAIL ROAD CROSSINGS, ANYTHING REALLY WHERE THE CAR IS STOPPED, CAR WILL NOT RESUME DRIVING AND CAR SOUNDS LIKE IT IS IN NEUTRAL AND I AM REVING IT UP. ELECTRONIC DASH PUTS A BRACKET OVER EACH GEAR, P R N D, ALL AT ONCE. WHEN ENGINE LIGHT IS ON IT IS ON FOR A PERIOD OF DAYS. WHEN I TURN THE CAR ON AND PUT IT IN TO DRIVE IT MAKES THE MOST HORRIBLE SOUND AS IF I BACKED INTO A WALL AND JERKS. SOMETIMES ON THE HIGHWAY WHEN THE LIGHT IS ON IT'S AS IF I SMELL SOMETHING BURNING THROUGH MY AIR VENTS. EVERYTIME I TAKE IT TO THE DEALER OR ANY SHOP JUST FOR A DIAGNOSIS IT'S JUST MY LUCK THAT THE LIGHT TURNS OFF AND THEY TELL ME MY CAR IS FINE. THIS CAR NEEDS TO BE RECALLED FROM LOOKING AT THE COMPLAINTS!!! *TT
Power train, Aug 22, 2011
UPON DRIVING ON THE HIGHWAY, I FELT MY VEHICLE'S TRANSMISSION CHANGE GEARS, WHICH FELT LIKE NEUTRAL. MY CAR SLOWED A BIT BUT THEN SPED BACK UP, AND THEN SLOWED AGAIN AND SPED BACK UP. I THEN NOTICED THE P, R, N, D WERE ALL LIT UP. I HAD NO CONTROL OVER MY VEHICLE'S ACCELERATION WHEN THIS OCCURRED. AFTER I BROUGHT MY CAR TO THE DEALERSHIP, I WAS TOLD THE ELECTRONIC SHIFT MODULE HAD TO BE REPLACED. AFTER REPLACING IT, THREE MONTHS LATER IT OCCURRED AGAIN, AND WAS REPLACED AGAIN. OVER THE LAST 1.5 YEARS IT HAS OCCURRED RANDOMLY, OVER AND OVER, AND NOW NEEDS TO BE REPLACED AGAIN. THIS IS A SAFETY ISSUE AS THE DRIVER HAS NO CONTROL OVER THE VEHICLE'S SPEED. JEEP KNOWS ABOUT THIS ISSUE BUT REFUSES TO ACKNOWLEDGE THAT A RECALL NEEDS TO BE ISSUED, THEREFORE MAKING THEIR CUSTOMERS CONTINUE TO PAY FOR THE REPAIRS. A RECALL NEEDS TO ISSUED.
Power train, Jul 5, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE LAREDO. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE AND THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC FOR DIAGNOSTICS. THE MECHANIC FOUND THAT THERE WAS AN INCORRECT GEAR RATIO AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR REPAIRS. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 37,600 AND THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Power train, Jun 8, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED AND LOST POWER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. THE CONTACT SHUT THE VEHICLE OFF AND WAS ABLE TO RESTART THE VEHICLE WITHIN A FEW MINUTES. THE FAILURE RECURRED A SECOND TIME. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS BUT WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,300.
Power train, May 17, 2011
ESM- ELECTRONIC SHIFT MODULE ISSUE: P, R, N, D, L ALL LIGHT UP SIMULTANEOUSLY AND THE CAR GETS CONFUSED AS TO WHICH GEAR IT SHOULD BE USING. OCCASIONALLY, THE CHECK ENGINE LIGHT COMES AND GOES. AFTER REVERSING, I PUT IT IN DRIVE AND IT SHIFTS ROUGHLY. RANDOMLY THE CAR LOSES POWER DRIVING DOWN THE STREET. I HAD THE ESM REPLACED AND A MONTH LATER IS SHOWING A U404 CODE. *TR
Power train, May 8, 2011
VEHICLE IS 2007 JEEP GRAND CHEROKEE AND CURRENTLY HAS 18300 MILES AND WAS PURCHASED NEW IN JAN. 2008. TWO FAILURE TO ACCELERATE PROBLEMS HAVE OCCURRED. ONE ON 5/31/10 AND ANOTHER ON 04/21/11. IN BOTH INSTANCES THE VEHICLE WOULD NOT SHIFT INTO THE NEXT GEAR AND THE SPEED COULD NOT EXCEED 30 TO 35 MPH EVEN WITH THE ACCELERATOR PRESSED ALL THE WAY TO THE FLOOR. THE PROBLEM OCCURRED WITHOUT ANY WARNING. AFTER THE FIRST OCCURRENCE THE DEALER REPLACED THE BEZEL SHIFT SELECTOR. AFTER THE SECOND OCCURRENCE THE DEALER COULD NOT DETERMINE WHAT THE PROBLEM WAS. MERGING ONTO A BUSY FREEWAY WHERE TRAFFIC SPEEDS ROUTINELY EXCEED 80MPH AND NOT BEING ABLE TO ACCELERATE BEYOND 30-35 MPH IS A SERIOUS SAFETY PROBLEM WHICH COULD RESULT IN INJURY OR DEATH. THE SAME SAFETY CONCERNS APPLY IF THE VEHICLE SUDDENLY DECELERATES FROM 70 TO 30 MPH. *TR
Power train, May 5, 2011
THE DASH INDICATORS FOR THE GEAR SHIFT WILL ALL ILLUMINATE AT THE SAME TIME AND THE VEHICLE WILL GO INTO NEUTRAL. THIS HAS HAPPENED THREE OR FOUR TIMES. THE LAST TIME IT OCCURRED WHILE TRAVELING ON THE EXPRESSWAY, FORTUNATELY I WAS ABLE TO GET IT BACK IN GEAR AFTER TAPING THE SHIFT LEVER SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY SAID THEY REPLACED A ELECTRONIC SHIFT MODULE. THEY KEPT THE OLD PART THAT WAS REMOVED. *TR
Power train, Apr 17, 2011
WHEN PUTTING TRANSMISSION INTO DRIVE, THE VEHICLE WILL NOT ACCELERATE, THIS PROBLEM FIRST OCCURRED AT APPROX 31,000 MILES. THE DEALERSHIP REPLACED THE SHIFT CONTROL MODULE. THE PROBLEM WENT AWAY. THEN AGAIN AT 62,000 MILES, WHEN PULLING INTO TRAFFIC, THE VEHICLE STARTED TO ACCELERATE, THEN LOST POWER. ANOTHER VEHICLE HAD TO SWERVE TO MISS ME, I WOULD HAVE BEEN HIT IN THE DRIVERS DOOR HAD HE NOT SWERVED. MY VEHICLE WOULD NOT MOVE, AFTER CYCLING THE IGNITION KEY , THE PROBLEM WENT AWAY, TOOK TO DEALER THEY TOLD ME THAT THE SAME SHIFT CONTROL MODULE NEEDS TO BE REPLACED (AGAIN) FOR 750.00. THE VEHICLE IS UNSAFE TO DRIVE AND I AM SHOCKED THAT SOMEONE HAS NOT BEEN KILLED BY THIS ISSUE AS THERE ARE HUNDREDS OF REPORTS OF THIS ON THE INTERNET. THIS IS ABSOLUTELY A MANUFACTURING DEFECT AS IT HAS HAPPENED ON A WIDE NUMBER OF IDENTICAL VEHICLES WITH THE SAME REPAIR BEING PERFORMED ONLY TO HAVE THE PROBLEM REPEAT ITSELF. *TR
Power train, Apr 6, 2011, fire
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVE SHAFT AT THE TRANSMISSION FAILED. THE DRIVE SHAFT HIT THE GROUND AND THE OTHER HALF OF THE DIFFERENTIAL JOINT CAUGHT ON FIRE. THERE WERE NO INJURIES AND THE POLICE WERE NOT CALLED. THE MANUFACTURER WAS CONTACTED AND SENT AN INVESTIGATOR TO FURTHER ASSESS THE FAILURE. THE CONTACT WAS AWAITING A RULING FROM THE INSURANCE COMPANY AND THE MANUFACTURER. THE FAILURE MILEAGE WAS 58,000.
Power train, Electrical system, Apr 4, 2011
VEHICLE HAS LOST POWER WHILE DRIVING. YOU WILL BE CRUSING ALONG OR PULLING OUT INTO AN INTERSECTION AND YOU WILL LOOSE ALL POWER. THE ENGINE WILL NOT REV, NO RESPONSE AT ALL. AFTER WAITING FOR A PERION OF TIME, THE VEHICLE STARTS GOING AGAIN. THIS HAPPENED TO ME FOUR TIMES, ONCE IN THE MIDDLE OF AN INTERSECTION, FOUR LANES IN ALL DIRECTIONS, AND THE VEHICLE JUST LOST ALL POWER. VERY SCARY. I TOOK THE VEHICLE TO MY LOCAL GARAGE, AND HE TOLD ME THAT THIS WAS THE SECOND JEEP TO DO THE SAME THING. THE OWNER HAD TO HAVE THE VEHICLE TOWED INTO THE GARAGE, AND UPON ARRIVAL, COULD FIND NOTHING WRONG. I HAD TO GO TO AN AUTHORIZED JEEP DEALER, AND I ASKED THEM IF THEY EVER HEARD OF THIS HAPPENING, AND THE REPLY WAS, JUST 3 OR 4 TIMES....IMAGING IF THIS FAILURE HAPPENED THIS OFTEN IN THIS SMALL AREA, HOW MANY OTHER VEHICLES MAY BE HAVING THE SAME PROBLEM. THE VEHICLE ONLY HAD 31000 MILES ON IT, BUT IT WAS OUT OF WARRANTY FOR TIME BY 9 MONTHS. THIS IS A VERY DANGEROUS EVENT WHEN YOU ARE DRIVING AND SUDDENLY LOOSE ALL POWER AND DON'T KNOW IF OR WHEN IT IS COMING BACK. CHRYSLER SAID THEY DO NOT HAVE A PROBLEM. I DON'T BELIEVE THEM. *TR