2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints: power train
196 reports, newest first. Show all
Power train, Feb 24, 2011
2007 JEEP GRAND CHEROKEE LAREDO, PULLING ONTO HIGHWAY VEHICLE EXPERIENCED LOSS OF POWER. PRND ON DISPLAY WERE ALL SELECTED AND CHECK ENGINE LIGHT CAME ON. WAS ABLE TO PULL TO SIDE OF ROAD , PUT VEHICLE INTO PARK, CYCLE VEHICLE OFF THEN BACK ON AND POWER WAS RESTORED. SINCE THE INITIAL OCCURRENCE THE EVENT HAS HAPPENED TWICE MORE. SCHEDULED APPOINTMENT WITH REPAIR DEPARTMENT. *TR
Power train, Feb 19, 2011
WHEN MY 2007 JEEP GRAND CHEROKEE IS IN DRIVE, THERE IS A LOSS OF POWER. THE CHECK-ENGINE LIGHT COMES ON, AND IT'S AS IF THE CAR DOESN'T KNOW WHETHER IT'S IN DRIVE, NEUTRAL, REVERSE, ETC. THE DEALER SAYS I NEED A ELECTRONIC SHIFT MODULE TO THE TUNE OF $600+. AFTER LOOKING INTO THIS, I SEE IT IS A PROBLEM WITH MANY JEEP GRAND CHEROKEES. I AM LOOKING INTO GETTING JEEP TO TAKE RESPONSIBILITY FOR THE FAULTY PART. *TR
Power train, Feb 8, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO ACCELERATE AND ALL OF THE WARNING LIGHTS ON THE DASH BOARD WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE SHIFT MODULE WOULD NEED REPLACING. THE MECHANIC ADVISED THAT THERE WAS NO GUARANTEE THAT THE FAILURE WOULD NOT RECUR. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR MOST FREQUENTLY IN COLDER TEMPERATURES. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Power train, Feb 3, 2011
JEEP GRAND CHEROKEE 2007, 25,000 MILES. SUDDENLY DECELERATES AND ALL OF THE BOXES AROUND THE GEARS PRND LIGHT UP AT THE SAME TIME. I NEED TO PULL OVER, TURN THE JEEP OFF, THEN RESTART TO REGAIN NORMAL RUNNING. THIS COULD BE A TRAGIC PROBLEM IF THE JEEP WERE TO SUDDENLY DECELERATE ON A HIGHWAY WITH A FULL LOAD OF CHILDREN. *TR
Steering, Power train, Jan 14, 2011
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE VEHICLE WOULD NO LONGER ACCELERATE AND CAME TO A STOP. THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE STEERING WHEEL BECAME ABNORMALLY STIFF. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED THE IGNITION OFF. WHEN THE CONTACT RESTARTED THE VEHICLE, THE VEHICLE JERKED BUT THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE. THE FAILURE PERSISTED AT LEAST SX TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE TRANSMISSION MODULE CONTROL WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED AND ADVISED THEY WOULD WORK WITH THE DEALER IN ASSISTING WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,600.
Power train, Jan 13, 2011
I WAS DRIVING AT 70MPH ON THE HIGHWAY WHEN SUDDENLY THE CAR "JERKED" AND THE SPEED DRASTICALLY DECREASED TO 20MPH. I WAS UNABLE TO ACCELERATE. THE CHECK ENGINE LIGHT CAME ON AND THERE WAS A BOX AROUND PRND INSTEAD OF JUST AROUND DRIVE. I GOT OFF THE HIGHWAY AS SOON AS I COULD AND DROVE TO MY LOCAL MECHANIC. THE SAME THING HAPPENED TO ME IN OCT 2009 SHORTLY AFTER I PURCHASED THE VEHICLE, I BROUGHT IT BACK TO THE DEALER AND IT WAS FIXED AT THAT TIME. NOW ALITTLE OVER ONE YEAR LATER THE SAME THING HAPPENED. I AM LUCKY THAT I WAS TRAVELING WHEN TRAFFIC WAS LIGHT OR IT MOST CERTAINLY WOULD HAVE CAUSED AN ACCIDENT. I SPOKE WITH JEEP AND THEY WERE NOT WILLING TO OFFER ANY ASSISTANCE UNLESS I BROUGHT THE CAR BACK TO THE DEALER IN WHICH IS WAS REPAIRED BEFORE, I EXPLAINED THAT THE DEALERSHIP IS ONE HOUR AWAY AND I WOULD NOT BE DRIVING MY VEHICLE THAT DISTANCE AND DO NOT CURRENTLY HAVE THE FINANCIAL CAPABILITY TO HAVE IT TOWED THAT DISTANCE. THEY NEED TO ISSUE A RECALL ON THIS SITUATION.
Engine and engine cooling, Power train, Jan 9, 2011
VEHICLE LOST POWER (ENGINE RPM WENT TO IDLE) FOR NO APPARENT REASON WHILE TURNING ONTO A MULTI-LANE HWY AND ACCELERATING. POWER WAS RESTORED AND VEHICLE ACCELERATED NORMALLY. VEHICLE "CHECK ENGINE" LIGHT ILLUMINATED. THIS HAS CONTINUED TO OCCUR SEVERAL TIMES IN THE LAST MONTH. "CHECK ENGINE" CODE U0404 WAS VERIFIED THROUGH JEEP IS THE "TCM" TRANSMISSION CONTROL MODULE.
Power train, Jan 7, 2011
JEEP ACCELERATES THEN AT ABOUT 15-20MPH IT WONT ACCELERATE ANY MORE AND BOXES WILL APPEAR AROUND THE P N R D AND THEN IT WILL ALL OF A SUDDEN JERK FORWARD AND THE CHECK ENGINE LIGHT WILL GO ON. *TR
Power train, Electrical system, Dec 31, 2010
IN MAY 2008, 15308 MI ON JEEP, SLOWING FOR RED LIGHT, DIES, ALL DASH LIGHTS COM ON, NO POWER TO STEER, NO WIPERS, ETC.; STARTS BACK ON IT'S OWN. TOOK TO DEALER, NO CODE, NO RE-ACT; HAS HAPPENED INTERMITTENT SINCE-SAFETY ISSUE IN TRAFFIC. NOW TRANNY PROBLEM, STARTED SEPT. 2010, 37,600 MI, CODE 750, CHANGED SOLENOID PK IN TRANNY, NOW CODE FOR LOW PRESSURE SEND CIRCUIT, DRIVES A FEW MILES THEN GOES AND STAYS IN 4TH GEAR; 3 MONTHS AND STILL NOT DRIVABLE. NEED RECALL FOR ESM AND TBS BEFORE SOMEONE GETS KILLED. CHRYSLER SHOULD STAND BEHIND THEIR PRODUCTS & BE RESPONSIBLE FOR DESIGN AND COMPONENTS. THIS IS VERY DISHEARTENING SINCE BOTH MY HUSBAND AND I OWN A SMALL BIZ AND ARE STRUGGLING JUST TO KEEP THE DOORS OPEN AND NOW ADD THE EXPENSE OF DIAGNOSING CHRYSLER'S PROBLEM IS JUST TOO MUCH! I WARRANTY MY WORK, WEAR & TEAR CONSIDERED, AS SHOULD CHRYSLER BEFORE SOMEONE IS HURT OR WORSE- DIES TRYING TO GET TO OUT OF TRAFFIC. *TR
Power train, Dec 28, 2010
TL* THE CONTACT OWNS A 2007 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE SHIFT MODULE SUDDENLY FAILED BY SHIFTING OUT OF GEAR AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THEN DROVE TO THE NEAREST DEALER. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT HE WOULD NEED TO REPLACE THE GEAR SHIFT MODULE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. THE VIN WAS UNAVAILABLE.
Power train, Dec 25, 2010
I HAVE A 2007 JEEP GRAND CHEROKEE WITH ABOUT 38,000 MILES ON IT. IT HAS STALLED OUT SEVERAL TIMES WHEN TRYING TO ACCELERATE ALMOST RESULTING IN A FEW ACCIDENTS. I WAS TOLD THE ELECTRONIC SHIFT MODULE NEEDS TO BE REPLACED, WHICH HAS BEEN A RECURRING PROBLEM FOR A LARGE NUMBER OF JEEPS THIS YEAR-MAKE-MODEL. THE PART ALONE COSTS OVER $700 AND IS ON NATIONAL BACK ORDER FOR OVER A MONTH. THERE ABSOLUTELY NEEDS TO BE A RECALL....THIS IS A SERIOUS SAFETY HAZARD AND ABSOLUTELY RIDICULOUS!! *TR
Power train, Dec 24, 2010
VEHICLE HAS STOPPED ACCELERATING ON MULTIPLE OCCASIONS. ALL OF THE PRND LIGHTS SWITCHED TO HAVING A SQUARE AROUND THEM, NORMALLY, ONLY THE TRANSMISSION POSITION THAT YOU ARE IN WILL HAVE THE SQUARE AROUND THEM. WHILE GOING 20MPH THE CAR STOPPED ACCELERATING ONCE UNTIL I CAME TO A COMPLETE STOP. HAD TO PUT ON HAZARDS AND HAD TO TURN OFF CAR AND RESTART IT IN ORDER TO MOVE AGAIN - WAS AT LEAST 45 SECONDS WITH NO ACCELERATION AT ALL. PROBLEM HAS OCCURRED FIVE TIMES SO FAR. FOUR TIMES I WAS GOING BETWEEN 15-20, AND ONCE GOING 50. CHECK ENGINE LIGHT HAS CAME ON WHEN THIS OCCURS TOO. FOUR OF THE TIMES IT HAS HAPPENED I JUST MADE A TURN AND STARTED ACCELERATING, AND ONCE I WAS TRAVELING A STRAIGHT PATH.
Power train, Dec 15, 2010
THE CAR ALL OF A SUDDEN LOSES POWER AND ALL THE PRND12 LIGHT UP. SOME DAYS IT WON'T GO INTO DRIVE, THEN ALL OF A SUDDEN DROPS INTO DRIVE. WHEN DRIVING ON THE HIGHWAY IF YOU SLOW DOWN, YOU CAN'T SPEED UP AGAIN, LIKE YOU HAVE NO ACCELERATION. ONCE IN A WHILE THE CHECK ENGINE LIGHT COMES ON, THEN IT WILL GO OFF AGAIN, MOST OF THE TIME YOU HAVE NO NOTICE THAT ANYTHING IS GOING TO HAPPEN, YOU JUST LOSE THE ABILITY TO ACCELERATE. I SEE A LOT OF OTHER PEOPLE FILING COMPLAINTS ON THE SAME ISSUE AND HAVE LOOKED ONLINE AND FOUND MANY MORE THAT ARE HAVING THIS ISSUE. *TR
Power train, Nov 29, 2010
WHEN MY 2007 JEEP GRAND CHEROKEE IS IN DRIVE, THERE IS A LOSS OF POWER. THE CHECK-ENGINE LIGHT COMES ON, AND IT'S AS IF THE CAR DOESN'T KNOW WHETHER IT'S IN DRIVE, NEUTRAL, REVERSE, ETC. THE DEALER SAYS I NEED A ELECTRONIC SHIFT MODULE TO THE TUNE OF $600+. AFTER LOOKING INTO THIS, I SEE IT IS A PROBLEM WITH MANY JEEP GRAND CHEROKEES. I AM LOOKING INTO GETTING JEEP TO TAKE RESPONSIBILITY FOR THE FAULTY PART. *TR
Power train, Electrical system, Latches/locks/linkages, Equipment, Other or unspecified, Nov 27, 2010
AUTO TRANSMISSION GEAR SHIFT NOT SHIFTING INTO GEARS CORRECTLY; LOSS POWER AROUND CURVES; SOMETIMES ENGINE LIGHT COMES ON; SOMETIMES ALL GEAR INDICATORS COME ON DASH; FEELS AS THOUGH CAN'T ACCELERATE WHEN ENTERING ONTO HIGHWAY OR PASSING. NOTHING DONE YET. CALLED DEALER, ONLINE SEARCHES. VERY VERY MANY SAME-SIMILAR ONLINE & VERY EXPENSIVE REPAIR $700+. APPEARS TO BE DEFECTIVE PART & SHOULD BE RECALL/DEALER REPLACE/REPAIR!! *TR
Power train, Nov 18, 2010
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO DECELERATE WITH THE ILLUMINATION OF THE TRANSMISSION WARNING INDICATOR. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE RESUMED NORMALLY WITHOUT THE WARNING LIGHT ILLUMINATED. THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS AND THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE GEAR SHIFTER MODULE WAS REPLACED. THE FAILURE RECURRED TWO TIMES AFTER THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
Steering, Power train, Electrical system, Vehicle speed control, Equipment, Nov 6, 2010
CAR WILL DECELERATE, AND WILL NOT RESPOND TO DEPRESSING OF THE ACCELERATOR PEDAL. OCCURS AT VARIOUS SPEEDS AND TRAFFIC CONDITIONS. CONTACTED DEALERSHIP, BEGAN TO DESCRIBE ISSUE, WITHOUT DESCRIBING THE MAKE AND MODEL, AND THE REPAIR-SHOP WAS ABLE TO THEN TELL ME THE MAKE AND MODEL OF MY VEHICLE WITHOUT ME PREVIOUSLY DISCLOSING. (ALREADY HAD GEAR SHIFT MODULE REPLACED ONCE BEFORE, AND SINCE THE ISSUE OCCURRED 14 MONTHS LATER, DEALERSHIP REFUSES TO COVER EXPENSE OF REPLACEMENT.) THIS IS A VERY DANGEROUS ISSUE, AND AS STATED BEFORE, OCCURS AT VARIOUS TIMES AND TRAFFIC CONDITIONS, AND THERE ARE NO PRECEDING WARNINGS OR OTHER INDICATORS THAT FORESHADOW THE OCCURRENCE. CAR IS NOW AT 42,000 MILES, YET IT IS IN NEED OF A 3RD SHIFT MODULE, SEEMS HIGHLY UNLIKELY. DEALERSHIP NEEDS TO DECLARE A RECALL OR WHEN THE CUSTOMER HAS THE PROBLEM, THEY FIX IT WITHOUT FURTHER EXPENSE TO THE CONSUMER. I BOUGHT THIS JEEP NEW, AND ITS MY 4TH ONE, HOWEVER, I AM EXTREMELY DISAPPOINTED WITH THEIR CUSTOMER SERVICE, AND THE QUALITY OF VEHICLE THEY ARE PRODUCING, AND WILL NOT EVER PURCHASE THEIR VEHICLES AGAIN. *TR
Power train, Oct 27, 2010
2007/ 30 000 MILES. SHIFTER MALFUNCTIONS INTERMITTENTLY AND CAUSES LOSS OF ACCELERATION BY GOING NEUTRAL OR STICKING IN 1ST GEAR UNEXPECTEDLY. TYPICALLY, ALL THE LETTERS ARE LIFT PRND SIMULTANEOUSLY AND CHECK ENGINE LIGHT COMES ON. STOPPING AND RESTARTING (ANNOYING AND DANGEROUS IN HIGHWAY DRIVING) SEEMS TO RESET THE SHIFTER. DEALER SAYS ESM PART NO 52124138AD IS RESPONSIBLE FOR THE PROBLEM. I BELIEVE FOR SAFETY REASONS, THERE SHOULD BE A RECALL ON THIS PART BEFORE SOMEBODY GETS KILLED AS A SITTING DUCK IN THE MIDDLE OF THE HIGHWAY. *TR
Power train, Oct 7, 2010
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE SUDDENLY LOST THE ABILITY TO ACCELERATE AFTER THE SHIFT INDICATOR LIGHT ILLUMINATED. THE CONTACT STOPPED THE VEHICLE AND RESTARTED. SHE WAS ABLE TO ACCELERATE FOR A FEW SECONDS BEFORE SHE LOST THE ABILITY TO ACCELERATE AGAIN AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ELECTRONIC SHIFT MODULE WAS REPLACED AT THAT TIME. THE CONTACT STATED THAT IN OCTOBER 2010, THE FAILURE OCCURRED AGAIN. THE ELECTRONIC SHIFT MODULE WAS BEING REPLACED AGAIN. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED TO PAY FOR THE COST OF THE PART. THE CURRENT MILEAGE WAS APPROXIMATELY 53,200. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.
Power train, Aug 27, 2010
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED AS HE STARTED THE VEHICLE, HE NOTICED FLUIDS LEAKING FROM THE TRANSMISSION. THE DEALER REPLACED THE PLUGGED ADAPTER GUIDE BUSHING TO CORRECT THE FAILURE. AT 29,500 MILES, THE CONTACT WAS DRIVING 20 MPH AND ATTEMPTING A RIGHT TURN WHEN THE TRANSMISSION SLIPPED AND THE VEHICLE WOULD NOT ACCELERATE OVER 10 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONSOLE SHIFT WAS REPAIRED. AT 34,500 MILES, THE FAILURE RECURRED AND THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH. ALL FOUR TRANSMISSION GEAR SELECTOR WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS DRIVABLE YET THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE DEALER ADVISED THAT THE SOFTWARE WOULD NEED AN UPDATE TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 34,600. UPDATED 11/16/10*BF THE CONSUMER STATED THE VEHICLE IS STILL NOT SHIFTING PROPERLY AND STAYS IN FIRST GEAR TOO LONG. UPDATED 11/16/10*JB
Power train, Jul 29, 2010
OWN A 2007 JEEP GRAND CHEROKEE 4X4, BOUGHT 4 MTHS AGO, I CAN BE DRIVING IT DOWN A ROAD AND ALL THE SUDDEN IT LOSES POWER LIKE AN ACCELERATION PROBLEM, THEN IT WILL SUDDENLY JUST TAKE OFF VERY QUICKLY, THE TRANSMISSION KEEPS SLIPPING, I CAN BE ON THE INTERSTATE GOING 65, TAKE MY FOOT OFF THE GAS TO SLOW DOWN SOME AND HEAR A HARSH SHIFTING PROBLEM. I HAVE TAKEN IT TO THE DEALERSHIP 3 DIFFERENT TIMES, EACH TIME THEY TELL ME THERE IS NO PROBLEM WITH THE CAR, I AGREE WITH THE OTHER COMPLAINTS ON THESE ISSUES WHICH I HAVE HAD THEM ALL IN 4 MTHS. WINDOWS GET STUCK AND WON'T ROLL UP AND DOWN, CAR HAS NOT STARTED 3 TIMES AND HAD TO PUT IN A NEW STARTER, CRAZY DANGEROUS ACCELERATION, SHIFTING ISSUES WITH THE TRANSMISSION!!!!!!!! I HAVE OWNED A 1995 JEEP CHEROKEE SINCE 2003 AND NO PROBLEMS, GOT THIS ONE AND PROBLEM AFTER PROBLEM. THIS ACCELERATION/ SHIFTING ISSUE IS GOING TO KILL SOMEONE IF THIS CAR ISN'T RECALLED FOR THIS PROBLEM!!!!! *TR
Power train, Electrical system, Jul 5, 2010
BOUGHT USED 2007 GRAND CHEROKEE FROM ADAMS JEEP, ABERDEEN MD IN NOV. 2009. WITHIN FIRST MONTH, WHILE TRAVELING AROUND 30 MPH, CAR WOULD NOT ACCELERATE WHEN PUSHING ON GAS PEDAL DESPITE ENGINE RACING. PRND LIGHTS ALL LIT UP. TOOK CAR BACK TO DEALER AND BEZEL GEAR SELECTOR REPLACED AFTER PAYING $100 DEDUCTIBLE ON EXTENDED WARRANTY. SAME PROBLEM OCCURRED 5 MONTHS LATER. DEALER CHARGED ME FOR ELECTRONIC CONTROL MODULE UPDATES. ONE MONTH LATER, SAME PROBLEM OCCURRED, DEALER REPLACED BEZEL GEAR SELECTOR AGAIN. ONE MONTH LATER, SAME EXACT PROBLEM OCCURRED. THIS IS 4TH TIME TAKING CAR IN FOR LACK OF ACCELERATION WHILE PUSHING ON GAS PEDAL. DEALER STATES UNABLE TO FIX PROBLEM SINCE THEY CANNOT REPRODUCE IT. THIS IS A HUGE SAFETY PROBLEM AS I HAVE ALMOST BEEN HIT MULTIPLE TIMES WHEN MY CAR FAILS TO ACCELERATE WHEN PUSHING ON GAS PEDAL. CHRYSLER NEEDS TO RECALL THE SHIFTER MODULE IN THESE CARS BEFORE SOMEONE GETS KILLED. *TR
Power train, Apr 8, 2010
DRIVING AT HIGHWAY SPEED IN DRIVE, TRANSMISSION DOWNSHIFTED INTO 4TH GEAR WITHOUT MANUAL ASSISTANCE. PULLED OVER TO SIDE OF ROAD AND ATTEMPTED TO SHIFT BACK INTO DRIVE UNSUCCESSFULLY. I THEN SHIFTED INTO PARK AND BACK INTO DRIVE. DASHBOARD INDICATOR SAID THE TRANSMISSION REMAINED IN 4TH EVEN THOUGH THE SHIFTER WAS IN DRIVE. SHUT VEHICLE OFF AND THEN RESTARTED THE ENGINE. I THEN PUT THE VEHICLE INTO DRIVE AND RESUMED MY TRIP. ALSO, ON A SECOND OCCASION, DRIVING WITH TRANSMISSION IN DRIVE, STARTING FROM A STOP, TRANSMISSION DOWNSHIFTED INTO 1ST GEAR. PULLED OVER AND SHUT OFF ENGINE AND RESTARTED. PUT TRANSMISSION INTO DRIVE AND RESUMED TRIP WITH NO FURTHER PROBLEM. *TR
Power train, Mar 16, 2010
MY DAUGHTER WAS DRIVING HER 2007 GRAND CHEROKEE AWAY AT COLLEGE. SEVERAL TIMES AS SHE WAS DRIVING ALONG THE ROADS WITH TRAFFIC, THE TRANSMISSION SEEMED TO GO NEUTRAL AND ALL GEAR INDICATIONS LIT CIRCLED AS THOUGH IT WAS IN ALL GEARS, BUT WAS NOT "DRIVING". WHEN IT FINALLY KICKED BACK INTO GEAR IT ACCELERATED QUICKLY. SHE HAD TO BREAK AND PULL OVER SEVERAL TIMES THIS HAPPENED. WE HAD THE CAR TOWED TO A DEALERSHIP AND THEY REPLACED AN ELECTRONIC MODULE. THIS COULD BE A DEADLY FAILURE. TWO DEALERSHIPS' SERVICE DEPARTMENTS I HAVE ASKED HAVE HEARD OF IT BUT SAY IT ISN'T A WIDESPREAD PROBLEM, A SALES MANAGER WHERE WE BOUGHT IT CLAIMS NEVER TO HAVE HEARD OF THIS. *TR
Power train, Mar 14, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) RE: 2007 JEEP GRAND CHEROKEE LAREDO 4X4 PROBLEM: DANGEROUS SHIFTER MODULE DEFECT TO WHOM IT MAY CONCERN: LAST WEEK, MY WIFE WAS BRINGING OUR CHILDREN TO SCHOOL, AND UPON LEAVING THE DRIVEWAY, THE TRANSMISSION JUMPED, THE CAR JERKED BACK DANGEROUSLY INTO THE OPEN STREET, AND ALL OF THE LIGHTS ILLUMINATED ON THE DASH (P, N, R, D). FORTUNATELY FOR US, SHE WAS ABLE TO RETURN THE CAR TO THE DRIVWAY, UNHARMED. LIVING ON A BUSY STREET, WE ARE VERY LUCKY THAT IT HAPPENED WITHOUT ANY ACCIDENT/INJURY. AS THIS IS THE SECOND TIME SOMETHING LIKE THIS HAS HAPPENED, I AM NOW AFRAID TO LET HER DRIVE THIS CAR ANY LONGER, UPON CONTACTING JEEP/CHRYSLER, I WAS TOLD THAT THEY WOULD NOT BE ABLE TO COVER THIS SAFETY REPAIR (APPROX. COST IS $1025.OO W/TAX,PARTS,LABOR). I AM DOWNRIGHT FRUSTRATED, ANGRY, AND FEARFUL. AFTER READING SCORES OF OFHER SIMILAR COMPLAINTS ABOUT THE SHIFTER MODULE ON REPUTABLE SITES LIKE EDMUNDS.COM, MY FRUSTRATION WITH CHRYSLER HAS INCREASED. THEY SIMPLY WON'T CONCEDE THAT THERE IS A DANGEROUS SAFETY FLAW WITH THE SHIFTER IN THE VEHICLE. PLEASE, ANY HELP IN THIS MATTER WOULD BE GREATLY APPRECIATED. [XXX] *TR