2007 Jeep Grand Cherokee

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.

Complaints by model year
  1. 1,108

Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.

Primary concernElectrical system658 reports · 59% of complaints
Owner complaints1,108Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system658
  2. Power train196
  3. Engine169
  4. Engine and engine cooling77
  5. Vehicle speed control60
  6. Steering49
  7. Service brakes40
  8. Other or unspecified36

Recalls and investigations

  1. Electrical system, ignition, switchJul 21, 2014

    This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.

    If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

    Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.

    Campaign 14V438000 on NHTSA.gov

  2. Power train, transfer case (4-wheel drive)May 7, 2013

    Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

    If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

    Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

    Campaign 13V175000 on NHTSA.gov

  3. SuspensionJun 19, 2009

    ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.

    THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.

    ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.

    Campaign 09E039000 on NHTSA.gov

  4. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  5. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007

    ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.

    THIS COULD CAUSE A CRASH WITHOUT WARNING.

    DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

    Campaign 07V434000 on NHTSA.gov

  6. Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007

    ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.

    THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.

    DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 07V415000 on NHTSA.gov

  7. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006

    ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.

    THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.

    DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 06V493000 on NHTSA.gov

Representative owner complaints: other or unspecified

36 reports, newest first. Show all

  1. Steering, Electrical system, Other or unspecified, May 25, 2015

    NO ACCIDENT HAS OCCURED YET, BUT I HAVE A BIG CONCERN FOR MY FAMILY'S SAFETY. RECALL ON THIS VEHICLE HAS BEEN POSTPONED, IGNORED AND POSTPONED FOR MORE THAN A YEAR...URGENT REPAIRS, CORRECTIONS NEEDED TO BE MADE FOR SAFTY. WHILE DRIVING ON HWY THE CAR HAS COMPLETLY TURNED OFF, DRIVING IT HAS JUST STOPPED FO NOT REASON AND BRAKE LIGHTS MALFUNCTION AS WELL AS WHILE BACKING UP THE CAR TURNS OFF. MY HUSBAND AND I ARE SENIORS WITH THIS AS OUT ONLY TRANSPORTATION FOR OUR DRS, GROCERY AND CARE NEEDS. WE ALSO HAVE OUR GRANDCHILDREN WE DROP OFF AND PICK UP FROM SCHOOL (10+13 YRS) UNSAFE FOR ALL BUT ONLY OPTIONS WE HAVE. PLEASE ASSIST US TO GET OUR VEHICLE REPAIRED ALREADY, THIS IS URGENTLY NEEDED. DAILY WE ARE STUGGLING TO GET TO AROUND AND NEED A RELIABLE, SAFE MEANS OF TRANSPORTATION. I HAVE BEEN CALLING ANCIRA CHRYSLER JEEP SINCE 2014 AND CRYSLER GROUP FOR SOME TIME NOW ALSO BUT NO SOLUTION NOR REPAIRS HAVE BEEN SCHEDULED. I HAVE SPOKEN TO ALYSSA, PAULA AND ANCIRA CHYSLER JEEP DODGE AS WELL (SERVICE DEPT) BUT NO ASSISTANCE TO A SOLUTION GIVEN.

  2. Power train, Electrical system, Other or unspecified, Sep 10, 2014

    IT USUALLY TAKES A GOOD 10 TO 15 MINUTES TO START SOMETIMES THEN WHEN I DO GET IT STARTED I HAVE THE SAME ISSUES THAT I HAVE READ ABOUT ON THIS WEBSITE AND MANY OTHER WEBSITES. THE CAR WILL NOT GO OVER 20 MILES PER HOUR AND YOU HAVE TO PULL OFF THE ROAD, TURN OFF THE VEHICLE, WAIT AND TURN IT BACK ON. IT IS ALMOST LIKE THE JEEP HAS TO BE RESET. I HAVE TALKED WITH SEVERAL PEOPLE AND HAD THE CODES RAN. IT KEEPS COMING UP THAT IT IS THE SOLENOID AND STARTER. I HAVE READ ON MANY BLOGS ABOUT THE SAME ISSUE THAT THE SOLENOID WIRES ARE NOT PROTECTED FROM RAIN WATER IN THIS VEHICLE AND IT CAUSES THEM TO CORRODE OR GO BAD ALL TOGETHER. THIS IS AN ISSUE THAT NEEDS TO BE RECALLED. IF THEY KNOW THAT THE WIRES ARE NOT PROTECTED FROM RAIN WATER THEN THERE NEEDS TO BE SOME TYPE OF PROTECTION THAT THEY CAN PUT OVER THEM OR INSTALL A DIFFERENT KIND OF WIRE. THIS IS COSTING PEOPLE HUNDREDS OF DOLLARS TO REPAIR SOMETHING THAT SHOULD HAVE NEVER BEEN AN ISSUE. ALSO THIS IS A SAFETY HAZARD BECAUSE WHEN WE PULL OUT ON THE ROAD WE EXPECT OUR VEHICLE TO EXCEL PROPERLY AND GO OVER 20 MILES PER HOUR. *TR

  3. Electrical system, Other or unspecified, Engine, Jul 16, 2014

    I WAS DRIVING ON ROUTE 50 GOING 65MPH. THIS VEHICLE IS A QUAD 4X4 AUTOMATIC / STICK SHIFT MANUAL, WHICH WAS IN MY FAVOR. WHEN I REALIZED THE VEHICLE WAS SHUTTING DOWN I HAD TO THINK QUICKLY WHAT MY NEXT STEPS WOULD BE. I STARTED TO GET OVER TO THE RIGHT SIDE OF THE ROAD AND BRAKE, BECAUSE THE VEHICLE WAS SHUTTING DOWN THE POWER BRAKES WHERE GOING OUT AND I COULD NOT BRAKE COMPLETELY. THE VEHICLE WAS STILL MOVING AND I WAS ABOUT 200 YARDS AWAY FROM MY EXIT AND THE SIDE OF THE ROAD WAS WINDING AROUND TOWARD THE OFF RAMP AND GETTING SMALLER FOR ME TO DRIVE ON. I REALIZED THAT I WAS NOT ABLE STOP THE VEHICLE BY USING THE FLOOR BRAKE THEN THE FEAR FACTOR SET IN. IN MY MIND THE ONLY THING I CAN DO IS PULL THE STICK SHIFT HANDBRAKE AND QUICKLY PUT THE VEHICLE IN PARK THEN I WAS ABLE TO GET CONTROL AND SAFELY STOP THE VEHICLE. THIS ORDEAL HAPPENED AT 4:20PM YESTERDAY AND BY THE TIME WE TOWED THE VEHICLE BACK TO THE DEALERSHIP AND TRIED TO EXPLAIN TO THE GENERAL SALES MANAGER, SI FAIGE, ON SITE AT DARCARS IN NEW CARROLLTON, MD WHAT ALL TRANSPIRED ON THE ROAD IN THE UNSAFE VEHICLE THAT THEY SOLD US, HE DIDN'T WANT TO HEAR ANY OF IT. *TR

  4. Power train, Electrical system, Other or unspecified, Jan 20, 2013

    I PURCHASED 07 JEEP 10/20/2012 SHORTLY AFTER IT STALLED IN CAR WASH ABOUT A WEEK LATER IT STALLED AGAIN. THE PROBLEM SOON BEGAN TO STALL ON INTERSTATE AND RECOVERS AT HIGHER SPEEDS. AS TIME PASSES THE PROBLEM IS HAPPENING AT LEAST 8 TIMES A WEEK MOSTLY WHILE IDLING OR COASTING. *TR

  5. Other or unspecified, Jan 18, 2012

    THE VEHICLE ON NUMEROUS OCCASIONS DIES OUT WHILE MOVING CAUSING THE CAR TO STOP ABRUPTLY AND ALSO DIES AT STOPS. THE ISSUE IS INTERMITTENT AND DESPITE NUMEROUS REPAIR ATTEMPTS REPLACING THE FOLLOWING THROTTLE BODY GASKET CAM SENSOR CRANK SENSOR TRANS FLUID AND FILTER EGR VALVE THE CONDITION REMAINS, IT SHOULD ALSO BE NOTED THAT NUMEROUS OTHER JEEP GRAND CHEROKEES (BODY DESIGNATION WK) HAVE HAD THIS ISSUE AND NO REPAIRS HAVE BEEN SUCCESSFUL

  6. Other or unspecified, Nov 4, 2011

    DRIVING AT VARIOUS SPEEDS, MOST OFTEN APPROACHING A STOP THE VEHICLE WILL SHUT OFF LEAVING NO POWER SYSTEMS. THIS HAS OCCURRED AT HIGHER SPEEDS AND HAS ALMOST CAUSED AN ACCIDENT IN ONE CASE. VEHICLE STARTS UP IMMEDIATELY AFTER OCCURRENCE. CALLED THE DEALERSHIP WHO IS AWARE OF THIS OCCURRING WITH THIS MODEL AND YEAR BUT STATES IT PROBABLY WILL BE UNABLE TO DIAGNOSE IF THE VEHICLE IS NOT TOWED FROM POINT OF OCCURRENCE. DEALER STATED THEY COULD TRY TO REPLICATE THE PROBLEM BY DRIVING IT AROUND??? I TOLD HIM YOU MIGHT BE DRIVING FOR QUITE SOME TIME. I DON'T WANT MY WIFE OPERATE THE CAR. AS A RETIRED STATE TROOPER I AM EXPERIENCED IN OPERATING VEHICLES UNDER HAZARDOUS CONDITIONS BUT DON'T LIKE THE IDEA OF HAVING TO DRIVE THIS VEHICLE UNTIL AND ISSUE OCCURS. IT IS JUST A MATER OF TIME UNTIL THERE IS A SERIOUS ACCIDENT. NUMEROUS PEOPLE HAVE REPORTED THIS BOTH BY NHTSA COMPLAINT AND DIFFERENT FORUMS. *TR

  7. Engine and engine cooling, Other or unspecified, Mar 7, 2011

    WHILST DRIVING MY JEEP GRAND CHEROKEE (EQUIPPED WITH THE MERCEDES BENZ COMMON RAIL DIESEL (CRD) 3.0 L ENGINE) ON I-410 AT HIGHWAY SPEED, THE ENGINE SUDDENLY STOPPED, WITHOUT ANY WARNING. THIS ALSO MADE THE POWER BRAKES AND POWER STEERING INOPERATIVE. TODAY, THE DEALER TELLS ME THAT THIS IS CAUSED BY A FAULTY CRANKSHAFT POSITION INDICATOR SENSOR AND IS A FAIRLY COMMON OCCURRENCE. I SHOULD THINK THIS IS A DESIGN FLAW AND SHOULD BE CORRECTED BY THE MFG. *TR

  8. Power train, Electrical system, Latches/locks/linkages, Equipment, Other or unspecified, Nov 27, 2010

    AUTO TRANSMISSION GEAR SHIFT NOT SHIFTING INTO GEARS CORRECTLY; LOSS POWER AROUND CURVES; SOMETIMES ENGINE LIGHT COMES ON; SOMETIMES ALL GEAR INDICATORS COME ON DASH; FEELS AS THOUGH CAN'T ACCELERATE WHEN ENTERING ONTO HIGHWAY OR PASSING. NOTHING DONE YET. CALLED DEALER, ONLINE SEARCHES. VERY VERY MANY SAME-SIMILAR ONLINE & VERY EXPENSIVE REPAIR $700+. APPEARS TO BE DEFECTIVE PART & SHOULD BE RECALL/DEALER REPLACE/REPAIR!! *TR

  9. Other or unspecified, Nov 11, 2009

    I OWN A 2007 JEEP GRAND CHEROKEE LAREDO, 6 CYL 4X4. THE VEHICLE HAS BEEN LOSING POWER AT HIGHWAY SPEEDS ON AN ALMOST DAILY BASIS, USUALLY WHILE NEGOTIATING LEFT HAND CURVES. WHEN THE VEHICLE LOSES POWER, THE TRACTION CONTROL LIGHT TURNS ON AND THE VEHICLE DECELERATES RAPIDLY. DURING THE POWER LOSS, I CAN PUT THE ACCELERATOR TO THE FLOOR AND THE VEHICLE WILL NOT ACCELERATE. I HAVE ALMOST BEEN INVOLVED IN SEVERAL REAR END CRASHES DUE TO THIS ISSUE, AS IT HAPPENS WITHOUT WARNING. THE VEHICLE HAS BEEN TO THE DEALERSHIP 5 TIMES FOR RELATED ISSUES. ON 03/18/08 THE ABS WIRING HARNESS WAS RE-ROUTED BECAUSE IT WAS RUBBING ON THE LEFT FRONT TIRE. THE SHIFTER MODULE HAS ALSO BEEN REPLACED TWICE, HOWEVER, THE AFOREMENTIONED PROBLEM IS ONGOING. THE LAST TIME THE VEHICLE WAS AT THE DEALERSHIP WAS 09/25/09 AND I WAS TOLD THAT THERE WAS NO COMPUTER CODE FOR THE PROBLEM AND THAT THE DEALERSHIP COULD NOT FIX OR DIAGNOSE THE PROBLEM BECAUSE THEY COULD NOT RECREATE IT. I AM AFRAID THAT IF I CONTINUE TO DRIVE THIS VEHICLE IT IS INEVITABLE THAT I WILL BE INVOLVED IN A COLLISION AS A RESULT OF THIS MECHANICAL FAILURE. I CANNOT AFFORD TO REPLACE THE VEHICLE AND THE DEALERSHIP WHERE I PURCHASED THE VEHICLE HAS BEEN USELESS IN FIXING THE PROBLEM. I AM AT MY WITS END AND I AM GETTING NOWHERE WITH PAPA'S DODGE. *TR

  10. Other or unspecified, Jun 19, 2008

    ENGINE SHUT DOWN WHILE DRIVING AT 65 MPH. NO PRIOR PROBLEMS - DRIVING TO A VACATION DESTINATION ON US 95, HAD BEEN DRIVING FOR @ 3 HOURS - TOOK MY FOOT OFF OF THE GAS PEDAL AND ENGINE SHUT OFF, LEAVING ME WITHOUT ANY CONTROL OVER THE VEHICLE- LUCKILY, WAS ABLE TO STEER TO SHOULDER - WAS ABLE TO RESTART CAR WITHIN 5 MINUTES, HOWEVER THE ENGINE SHUT DOWN TWICE MORE DURING THIS TRIP UNDER THE SAME SET OF CIRCUMSTANCES-JUST TAKING MY FOOT OFF OF THE ACCELERATOR; AGAIN LEFT WITHOUT ABILITY TO CONTROL AUTO. REACHED MY DESTINATION POINT AND BROUGHT CAR TO NEAREST DEALER - RECEIVED A CALL THE FOLLOWING DAY THAT THE CAR WAS REPAIRED AND THAT THE INTEGRATED AUTO COMPUTER PROGRAM FAILED AND THE COMPUTER PROGRAM NEEDED TO BE UPDATED AND RE-INSTALLED. DEALER NOTED THAT HE HAD RECEIVED NOTICE OF THIS ISSUE OCCURRING TO OTHER '07 JEEP GRAND CHEROKEES, BUT CHRYSLER WAS NOT ISSUING A RECALL. IT WAS MERE LUCK THAT I AVOIDED ANY ACCIDENTS. *TR

  11. Power train, Other or unspecified, Nov 15, 2007

    I PURCHASED A NEW 2007 JEEP GRAND CHEROKEE 9/27/07 FROM TARBOX JEEP IN N. KINGSTOWN, RI THE DAY I TOOK DELIVERY THE JEEP HAD SEVERAL PROBLEMS THE FRONT WINDOWS DID NOT WORK PROPERLY, THE TAIL GATE WAS NOT LIGHTING UP PROPERLY AND I WAS GETTING A VIBRATION THROUGH OUT THE JEEP WHEN DRIVING OVER 45 MPH. I INFORMED THE SALES MAN THE NEXT DAY OF THE DEFECTS IN THE JEEP I BROUGHT THE JEEP IN TO BE SERVICED AND TO HAVE THE REPAIRS DONE ON 11/6/07 THE TAIL GATE WAS FIXED AS BEST AS THEY COULD BUT STILL DEFECTIVE THE FRONT POWER WINDOW'S WERE ALSO CORRECTED HOW EVER THE VIBRATION HAS NOT BEEN RESOLVED THEY REPLACED THE DRIVE SHAFT, THEY ALSO REMOVED THE TRANSMISSION AND REPLACED THE TORQUE CONVERTER THAT STILL DID NOT CORRECT THE PROBLEM. THEY KNOW BELIEVE IT NEEDS A NEW DOWNLOAG TO THE TRANSMISSION CONTROL MODULAR BUT THAT WILL NOT BE READY FOR AT LEAST 2 WEEKS AND THEY DO NOT KNOW IF THAT WILL CORRECT THE PROBLEM AND THEY ARE INSISTING I TAKE BACK THE JEEP ON 11/16/07 I FEEL THE JEEP MIGHT BE A SAFETY HAZARD TO DRIVE DUE TO TARBOX NOT KNOW WHAT THE PROBLEM IS I HAVE CALLED CHRYSLER AND I AM IN NEED OF HELP I DRIVE ABOUT 600 MILES EACH WEEK AND DO NOT FEEL SAFE DRIVING THE JEEP IN THE CORRECT CONDITION. I HAVE HAD A RENTAL CAR FOR 10 DAYS GOING ON 11 DAYS. I COULD USE SOME HELP ON THIS MATTER. *TR