2007 Jeep Grand Cherokee

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.

Complaints by model year
  1. 1,108

Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.

Primary concernElectrical system658 reports · 59% of complaints
Owner complaints1,108Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system658
  2. Power train196
  3. Engine169
  4. Engine and engine cooling77
  5. Vehicle speed control60
  6. Steering49
  7. Service brakes40
  8. Other or unspecified36

Recalls and investigations

  1. Electrical system, ignition, switchJul 21, 2014

    This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.

    If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

    Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.

    Campaign 14V438000 on NHTSA.gov

  2. Power train, transfer case (4-wheel drive)May 7, 2013

    Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

    If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

    Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

    Campaign 13V175000 on NHTSA.gov

  3. SuspensionJun 19, 2009

    ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.

    THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.

    ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.

    Campaign 09E039000 on NHTSA.gov

  4. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  5. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007

    ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.

    THIS COULD CAUSE A CRASH WITHOUT WARNING.

    DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

    Campaign 07V434000 on NHTSA.gov

  6. Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007

    ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.

    THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.

    DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 07V415000 on NHTSA.gov

  7. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006

    ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.

    THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.

    DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

    Campaign 06V493000 on NHTSA.gov

Representative owner complaints: vehicle speed control

60 reports, newest first. Show all

  1. Power train, Vehicle speed control, Dec 17, 2011

    WHILE I WAS DRIVING HOME LAST NIGHT 12/16/11 WITH MY FIANCEE WE STOPPED AT A TRAFFIC LIGHT, AND WHEN THE LIGHT TURNED GREEN THE JEEP STARTED BACK UP FINE ALL EXCEPT IT COULDN'T GO FASTER THAN 20 MILES PER HOUR. SO I PUT MY FLASHERS ON AND THE TRAFFIC BEHIND ME WENT AROUND US, THEN IT WORKED ITSELF OUT, BUT DID IT AGAIN WHEN I CAME TO ANOTHER TRAFFIC LIGHT. BUT THIS TIME I WAS ABLE TO USE MY MANUAL SHIFT TO HELP IT. NO WARNING LIGHTS CAME ON. AND I JUST PURCHASED THIS JEEP 2 DAYS AGO. I WOULD LIKE TO GET THIS SAFETY ISSUE FIXED SINCE I HAVE SEEN THAT THIS IS A DANGEROUS AND COMMON PROBLEM WITH THE OTHER 2007 JEEP GRAND CHEROKEES. I AM ALSO A FIREFIGHTER AND I DEPEND ON THIS JEEP TO GET ME TO FIRE SCENES AND OTHER EMERGENCY SCENES, AND I DON'T WANT TO BE IN AN EMERGENCY SCENE INVOLVING ME DUE TO THE SAFETY ISSUES THIS JEEP IS HAVING. CAN SOMEONE PLEASE DO A RECALL AND HAVE THIS ISSUE FIXED. *TR

  2. Power train, Vehicle speed control, Nov 10, 2011

    OWNED THE 07 JEEP FOR 5 MONTHS. VEHICLE HAS BEEN SERVICED FOR 2 DIFFERENT INCIDENTS. THE 1ST INCIDENT(ACTUALLY HAPPENED SEVERAL TIMES) IS WHEN THE VEHICLE WOULD NOT SHIFT DURING ACCELERATION AND IT WOULD FORCE ME TO THE SIDE OF THE ROAD WHERE I WOULD HAVE TO TURN THE VEHICLE ON AND OFF UNTIL IT WOULD RUN CORRECTLY. WAS TOLD BY DEALERSHIP SERVICE THAT IT WAS A TRANSMISSION SENSOR,HAD THE PART REPLACED-NOT COVERED BY WARRANTY. LESS THEN 3 WEEKS LATER, 2ND INCIDENT OCCURRED WHEN I WAS DRIVING 55MPH DOWN THE INTERSTATE WHILE ACCELERATING TO GET OVER TO AN EXIT, THE VEHICLE THREW ITSELF BACK INTO 2ND GEAR AND I WAS FORCED TO GET OVER INTO THE EMERGENCY LANE SO AS NOT TO BE STRUCK BY ONCOMING TRAFFIC. THE JEEP HAD ALMOST COME TO A COMPLETE STOP IN TRAFFIC! CHECK ENGINE LIGHT CAME ON AND WENT OFF AFTER THAT. DEALERSHIP STATES THE GEAR RATIO AND VALVE COVER FORCED THE VEHICLE INTO 2ND GEAR. VERY DANGEROUS! *TR

  3. Engine and engine cooling, Power train, Vehicle speed control, Sep 28, 2011

    CHECK ENGINE LIGHT CONTINUES TO COME ON AT RANDOM. WHEN IT DOES, PROBLEMS ACCELERATING. CAR WILL NOT ACCELERATE PAST 20 OR SOMETIMES CAR "SPUTTERS" JERKING A LOT. SOMETIMES AT RED LIGHTS, RAIL ROAD CROSSINGS, ANYTHING REALLY WHERE THE CAR IS STOPPED, CAR WILL NOT RESUME DRIVING AND CAR SOUNDS LIKE IT IS IN NEUTRAL AND I AM REVING IT UP. ELECTRONIC DASH PUTS A BRACKET OVER EACH GEAR, P R N D, ALL AT ONCE. WHEN ENGINE LIGHT IS ON IT IS ON FOR A PERIOD OF DAYS. WHEN I TURN THE CAR ON AND PUT IT IN TO DRIVE IT MAKES THE MOST HORRIBLE SOUND AS IF I BACKED INTO A WALL AND JERKS. SOMETIMES ON THE HIGHWAY WHEN THE LIGHT IS ON IT'S AS IF I SMELL SOMETHING BURNING THROUGH MY AIR VENTS. EVERYTIME I TAKE IT TO THE DEALER OR ANY SHOP JUST FOR A DIAGNOSIS IT'S JUST MY LUCK THAT THE LIGHT TURNS OFF AND THEY TELL ME MY CAR IS FINE. THIS CAR NEEDS TO BE RECALLED FROM LOOKING AT THE COMPLAINTS!!! *TT

  4. Vehicle speed control, Aug 10, 2011

    TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO ACCELERATE FROM STOPS FOR APPROXIMATELY THREE TO FOUR SECONDS. ONCE THE VEHICLE WOULD BEGIN TO ACCELERATE, IT WOULD ACCELERATE AT A VERY HIGH RATE AND THE CONTACT WOULD HAVE TO QUICKLY APPLY THE BRAKES. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 65,000.

  5. Steering, Power train, Electrical system, Vehicle speed control, Equipment, Nov 6, 2010

    CAR WILL DECELERATE, AND WILL NOT RESPOND TO DEPRESSING OF THE ACCELERATOR PEDAL. OCCURS AT VARIOUS SPEEDS AND TRAFFIC CONDITIONS. CONTACTED DEALERSHIP, BEGAN TO DESCRIBE ISSUE, WITHOUT DESCRIBING THE MAKE AND MODEL, AND THE REPAIR-SHOP WAS ABLE TO THEN TELL ME THE MAKE AND MODEL OF MY VEHICLE WITHOUT ME PREVIOUSLY DISCLOSING. (ALREADY HAD GEAR SHIFT MODULE REPLACED ONCE BEFORE, AND SINCE THE ISSUE OCCURRED 14 MONTHS LATER, DEALERSHIP REFUSES TO COVER EXPENSE OF REPLACEMENT.) THIS IS A VERY DANGEROUS ISSUE, AND AS STATED BEFORE, OCCURS AT VARIOUS TIMES AND TRAFFIC CONDITIONS, AND THERE ARE NO PRECEDING WARNINGS OR OTHER INDICATORS THAT FORESHADOW THE OCCURRENCE. CAR IS NOW AT 42,000 MILES, YET IT IS IN NEED OF A 3RD SHIFT MODULE, SEEMS HIGHLY UNLIKELY. DEALERSHIP NEEDS TO DECLARE A RECALL OR WHEN THE CUSTOMER HAS THE PROBLEM, THEY FIX IT WITHOUT FURTHER EXPENSE TO THE CONSUMER. I BOUGHT THIS JEEP NEW, AND ITS MY 4TH ONE, HOWEVER, I AM EXTREMELY DISAPPOINTED WITH THEIR CUSTOMER SERVICE, AND THE QUALITY OF VEHICLE THEY ARE PRODUCING, AND WILL NOT EVER PURCHASE THEIR VEHICLES AGAIN. *TR

  6. Vehicle speed control, Aug 10, 2010

    TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 60 MPH THE ACCELERATOR PEDAL GOT STUCK. HE STEPPED ON THE BRAKE PEDAL, WHICH DEPRESSED ALL THE WAY TO THE FLOOR WITHOUT STOPPING THE VEHICLE. THE VEHICLE WOULD NOT STOP UNTIL HE SHIFTED IT INTO NEUTRAL AND ENGAGED THE EMERGENCY BRAKE. THE VEHICLE WAS SHUT OFF AND UPON RESTART OPERATED AS NORMAL. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 56,000.

  7. Vehicle speed control, Jul 19, 2010, crash

    TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE LAREDO. WHILE SITTING AT A DRIVE THROUGH WINDOW HER VEHICLE SUDDENLY ACCELERATED THROUGH THE PARKING LOT. SHE LOOKED DOWN AND NOTICED THAT THE ACCELERATOR PEDAL WAS STUCK. SHE ALMOST LOST CONTROL OF THE VEHICLE AS THE VEHICLE CONTINUED TO ACCELERATE IN THE PARKING LOT CAUSING HER TO CRASH INTO THE CURB AND DAMAGED BOTH RIMS AND TIRES ON THE PASSENGER SIDE OF THE VEHICLE. THERE WERE NO INJURIES. THE POLICE WERE NOT NOTIFIED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THERE WAS ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE A WEEK PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

  8. Electrical system, Vehicle speed control, Jun 2, 2010

    THIS PROBLEM HAS OCCURRED ALMOST EVERY DAY FOR TWO MONTHS. I WILL DESCRIBE ONE INCIDENT, WHICH OCCURRED THIS EVENING AROUND 11PM. I WAS DRIVING ON THE HIGHWAY IN MY 2007 JEEP GRAND CHEROKEE WHEN MY ACCELERATOR STOPPED HAVING ANY EFFECT ON MY CAR. ALL OF THE GAUGES DIED (SO THE FUEL REPORTED EMPTY, THE SPEEDOMETER SAID I WAS NOT MOVING, ETC) - ALL OF THIS WHILE TRAVELING AT 65MPH. I HAD TO PULL OVER, TURN THE CAR OFF AND BACK ON, AND ALL OF THE PROBLEMS WENT AWAY. AS I'VE SAID, THIS HAS HAPPENED ONCE A DAY FOR THE PAST TWO MONTHS. SO FAR THERE APPEARS TO BE NO FIX FOR THE PROBLEM. *TR

  9. Vehicle speed control, Feb 10, 2010

    2007 JEEP GRAND CHEROKEE, THROTTLE PROBLEMS. ( AT LOW SPEEDS 5MPH -25MPH) VEHICLE HESITATES SOMETIME WHEN YOU TAKE OFF, SOMETIMES IT JUMPS OFF THE LINE, SOME DAYS YOU GO AROUND A CORNER AND PUSH THE THROTTLE AND IT DON'T DO ANYTHING, THEN IT TAKES OFF REAL QUICKLY. WHEN GOING UP AND DOWN HILLS IT HESITATES OR SURGES AND CHANGES GEARS ABRUPTLY. I TOOK TO DEALER AND THEY SAID IT WAS COMMON AND DID A COMPUTER RE-FLASH AT NO COST. IT DINT HELP ANYTHING. THERE WERE 2 OTHER JEEPS THERE FOR THE SAME PROBLEM. THE DEALER WANTS ME TO BRING IT BACK AND LEAVE IT FOR THE DAY SO THEY CAN TRY TO FIX IT. I WONDER HOW MANY PEOPLE HAVE TO DIE OVER SOMETHING LIKE THIS. I WONDER HOW MANY PEOPLE COMPLAINED AND DIED OVER THE TOYOTA PROBLEMS BEFORE ANYONE INVESTIGATED? ITS A REAL PROBLEM, LOOK AROUND ON SOME OF THE JEEP FORUMS UNDER IDLE OR THROTTLE PROBLEMS. I FOUND ABOUT 100 OTHER COMPLAINS ABOUT THE SAME PROBLEMS IM HAVING IN ABOUT 15 MINUTES. *TR

  10. Service brakes, Hydraulic, Vehicle speed control, Dec 5, 2007

    TL*THE CONTACT OWNS A 2007 GRAND CHEROKEE. WHILE DRIVING 5 MPH, THE TRACTION CONTROL SYSTEM ACTIVATED WHEN HE HIT A BUMP. AS A RESULT, THE VEHICLE WOULD NOT ACCELERATE. THE TRACTION CONTROL WOULD DEACTIVATE AFTER APPROXIMATELY TWO SECONDS AND THE VEHICLE WOULD ACCELERATE. THE CONTACT STATED THAT HIS FOOT WOULD STICK WHEN HE ATTEMPTED TO DEPRESS THE BRAKE PEDAL. HE FELT THAT AN ELECTRICAL BOX CAUSED THE FAILURE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 23,587 AND FAILURE MILEAGE WAS 600. UPDATED 01-10-08. *KB THE CONSUMER STATED FAILURES OCCURRED FREQUENTLY. UPDATED 12/31/07 *TR