2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints
1,108 reports, newest first.
Engine, Jul 29, 2015
BRI WAS DRIVING DOWN THE ROAD IN THE VEHICLE CUT OFF I PULLED IN TO A PARKING SPACE IN FORT PAYNE ALABAMA TRY TO CRANK IT AGAIN IT WOULD NOT CRANK AND IT DONE IT BEFORE BUT IT WILL CRANK BACK UP FIRST TIME THEY SAID THE SOFTWARE SECOND TIME THEY SAID IT WAS THE THERMOSTAT NOW THEY SAY IT'S THE KEY AND I CAN'T GET ONE BECAUSE IT'S ON BACKORDER AND THEY SAID IT WOULD TAKE A YEAR AND ITS BEEN IN THERE FOR 2 MONTH AND WE NEED A VEHICLE OR WE WON'T HAVE A JOB WE ARE HITCHING RIDES WITH PEOPLE
Electrical system, Jul 29, 2015
I WAS DRIVING VEHICLE WITH CRUISE ON DOING 55 MILES PER HOUR, APPROX. 8 PM CAR JUST SHUT OFF AND I LOST ALL POWER. NO STEERING, LIGHTS, NOTHING TOTALLY BLACK, KEY WAS IN IGNITION AND IN START POSITION. WITHIN A MONTH THE ALTERNATOR WENT AND MY SERPENTINE BELT, ON 3/29 THE WATER PUMP WENT. . THERE HAS BEEN A RECALL FOR THIS ITEM FOR OVER A YEAR. I HAVE A FAMILY MEMBER WITH A 2009 VEHICLE THAT HAS HAD THE IGNITION FIXED.
Electrical system, Air bags, Jul 28, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE CONTACT WAS UNSURE ABOUT THE PART THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Fuel/propulsion system, Jul 28, 2015
I WAS DRIVING ON THE FREEWAY IN SAN JOSE, CA AND THE ENGINE LIGHT COMES ON AND A FLASHING RED ELECTRIC LIGHT ALSO. I IMMEDIATELY NOTICED AN IMMEDIATE LOSS OF POWER IN THE VEHICLES ENGINE AND WHEN I PRESSED THE GAS PEDAL THE JEEP DIDN'T RESPOND AT ALL. WHEN GOING UP A HILL THE JEEP LOSES POWER AND I HAVE TO DOWNSHIFT IN TO LOWER GEARS JUST TO CLIMB THE SMALLEST HILLS. I TOOK THE VEHICLE INTO THE DEALERSHIP AND THE PARTS DEPARTMENT EMPLOYEE SAID THAT MY SWILL VALUES ARE BAD. I FOUND EVIDENCE THAT THE ENGINES IN THIS 3.0L TURBO DIESEL HAVE BEEN RECALLED IN EUROPE DUE TO THIS DESIGN DEFECT. THE REPAIRS ARE $5500-$6000 AND THEIR ARE NO GUARANTEES THAT THIS WILL NOT HAPPEN AGAIN. WHY HAS THIS ISSUE NOT BEEN ADDRESSED HERE IN THE USA? I AM A FULL TIME STUDENT WITH VERY LITTLE EXTRA INCOME. BECAUSE THE ENGINE LIGHT IS ON THIS VEHICLE WILL NOT PASS A SMOG TEST. BASICALLY I HAVE A JEEP THAT IN A FEW MONTHS WILL BE NON OPERATIONAL WITH A $500 AN MONTH PAYMENT.
Electrical system, Jul 28, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jul 28, 2015
IGNITION SWITCH NHTSA 14-V-438 IT HAS BEEN OVER A YEAR FOR THIS RECALL WITH NO FIX IN SITE. I HAVE PROBLEM WITH MY SWITCH SOMETIME IT START AND SOMETIME IT DOESN'T . WHAT IF IT TURNS OFF WHILE I AM MOVING. WHAT IS TAKING SO LONG FOR A FIX.
Electrical system, Jul 27, 2015
UNINTENDED CHANGE IN IGNITION SWITCH POSITION WHILE DRIVING. KNEE HITS IGNITION SWITCH WHILE DRIVING, ON FREEWAY, CAR ENGINE TURNS OFF. MUST COME TO COMPLETE STOP, PUT IN PARK TO RESTART ENGINE. ALMOST 1 YEAR AND NO REMEDY AVAILABLE....UPDATED 11/19/15 *BF
Suspension, Other or unspecified, Jul 27, 2015
PROBLEM: EXCESSIVE VIBRATION OF FRONT END FIRST NOTICED WHEN INCREASING UP TO SPEED ENTERING 55 MPH HIGHWAY. I BROUGHT THE JEEP TO THE CHRYSLER JEEP DEALER WHERE I BOUGHT IT AND THEY TOLD ME THERE WAS A FRONT END ISSUE AND THEY NEEDED TO ORDER PARTS FOR THE REPAIR. I WAS TOLD I HAD TO PREPAY FOR THE PARTS , WHICH I DID. THE PARTS ORDERED AND REPLACED WERE; STEERING RACK AND BOTH TIE RODS. THESE WERE REPLACED ON 8/20/13. A FEW DAYS LATER THE SAME PROBLEM HAPPENED, EXCESSIVE VIBRATION WHILE GETTING UP TO SPEED ENTERING THE HIGHWAY. I IMMEDIATELY DROVE TO THE DEALER, THEY TEST DROVE THE VEHICLE AND COULD NOT FIND THE PROBLEM THEY ASKED ME TO KEEP AN EYE ON IT AND THE ISSUE HAPPENED AGAIN. THERE WERE AT THE LEAST TWO TIMES I WAS ASKED TO LEAVE MY JEEP WITH THEM SO THEY COULD DRIVE IT FOR A FEW DAYS. THEY CLAIM THE ISSUE NEVER AROSE. 2 YEARS LATER AND I AM STILL HAVING THE SAME ISSUE OCCASIONALLY. IT DOES NOT HAPPEN EVERY DAY BUT WHEN IT DOES HAPPEN WHAT ALLEVIATES IT IS IF I STOP ON THE SHOULDER OF THE HIGHWAY AND START AGAIN. THE DEALER DOES HAVE THE RECORDS OF MY NUMEROUS VISITS FOR THE SAME ISSUE AND IT HAS NEVER BEEN RESOLVED.
Power train, Exterior lighting, Vehicle speed control, Jul 27, 2015
THE DASHBOARD WENT BLANK, NO SPEED INFORMATION, ETC, ALL THE WARNING LIGHTS LITE UP AS IF THE VEHICLE WAS BEING STARTED. STEERING BECAME HARD, WAS A VERY SCARY MOMENT!
Electrical system, Jul 27, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SHIFT LEVER FAILED TO GO INTO REVERSE OR DRIVE AND WOULD SHIFT INTO A LOWER GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Steering, Electrical system, Engine, Jul 27, 2015
MY HUSBAND AND I WERE TRAVELING TO CHARLESTON, SC ON I-26 TO HAVE A NICE VALENTINE'S WEEKEND. EVERYTHING WAS FINE UNTIL WE MERGED ONTO I-26 IN COLUMBIA, SC, WHEN WE FELT A SMALL JOLT IN THE TRUCK LIKE IT WAS HESITATING OR SOMETHING. SO WE DISMISSED IT AS MAYBE BAD GAS OR SOMETHING. IT HAPPENED A COUPLE MORE TIMES AND AS WE WERE PASSING A REST AREA OUTSIDE OF ORANGEBURG, SC IN THE LEFT LANE GOING WITH THE FLOW OF TRAFFIC AT ABOUT 80 MPH, THE WHOLE TRUCK JUST SHUT DOWN. NO POWER STEERING AND THE CAR WILL NOT CRANK IN NEUTRAL. TRAFFIC IS PRETTY HEAVY ON A HOLIDAY WEEKEND, AND I HAVE TRACTOR TRAILER BESIDE ME AND BEHIND ME ON A TWO LANE INTERSTATE. TRYING NOT TO PANIC, I PUT ON THE HAZARD LIGHTS AND WAVING OUT THE WINDOW LIKE CRAZY TRYING TO GET THESE TRUCK DRIVER'S ATTENTION, THANK GOD THEY NOTICED AND THE ONE BESIDE ME SPED UP AND MY HUSBAND WAS ABLE TO GET OVER BY THE EXIT OF THE REST AREA. AFTER THANKING GOD FOR OUR LIVES, WE DECIDED TO TRY AND MAKE IT TO A DEALERSHIP IN ORANGEBURG. WE GET THERE, AND AFTER 2 HOURS THEY SAY IT WAS THE THROTTLE BODY AND A TUNE UP $300 BUCKS AND ANOTHER 2 HOURS WE FINALLY GOT ON OUR WAY. WE MADE IT TO CHARLESTON AND SALVAGED A PRETTY GOOD DAY TRIP CONSIDERING WHAT WE WENT THROUGH, WITH NO PROBLEMS. IT JOLTED ONCE ON THE WAY BACK ABOUT 40 MILES FROM HOME. SO THE NEXT DAY I REMEMBERED WE HAD GOTTEN A LETTER FROM CHRYSLER, AND WHEN WE LOOKED AT IT WE REALIZED THAT THE RECALL WAS THE REAL PROBLEM. THIS LETTER CAME IN SEPTEMBER OF 2013, AND WE HAVE NOT HEARD ANYTHING FROM THEM SINCE THEN, ALMOST 2 YEARS LATER. ALSO, YOU WOULD THINK THAT A JEEP DEALER WOULD KNOW ABOUT RECALLS ON ALL OF THE VEHICLES THEY SELL WHEN THEY PUT THE VIN IN THE SYSTEM. NOW WE JUST USE THE ONE KEY, STAY CLOSE TO THE RIGHT LANE AND HOPE FOR THE BEST. ANOTHER CAR/PAYMENTS IS NOT AN OPTION.
Electrical system, Jul 24, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A PROGRESSIVE FAILURE IN WHICH THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE FUSES NEAR THE IGNITION SWITCH AND THE FAILURE DID NOT RECUR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Engine, Jul 24, 2015
I WAS DRIVING AT HIGHWAY SPEED WHEN I ACCIDENTLY TOUCHED THE KEY IN THE IGNITION SWITCH. THE ENGINE DIED AND I COASTED TO THE ROADSIDE WHERE I RESTARTED THE ENGINE. I HAD RECEIVED THE RECALL NOTICE SENT BY CHRYSLER AND HAD FOLLOWED THE DIRECTIONS CONTAINED IN THE NOTICE, SO NOTIFIED THEM OF THE INCIDENT. ABOUT A MONTH LATER THE SAME THING OCCURRED BUT THIS TIME I DID NOT TOUCH THE KEY. THIS TIME IT HAPPENED WHILE I WAS STOPPED AT AN INTERSECTION AND STARTED TO ACCELERATE INTO A TURN. THE VEHICLE HAD JUST BEGAN TO MOVE WHEN IT DIED. I RESTARTED THE VEHICLE AND COMPLETED THE TRIP. I AGAIN NOTIFIED CHRYSLER WHO DIRECTED ME TO HAVE THE SWITCH REPLACED IMMEDIATELY. THE DEALER THAT I WAS USING TOLD ME THE OLD MODEL REPLACEMENT SWITCH WAS NOT IN STOCK AND UNAVAILABLE AS THE NEW PARTS HAD NOT BEEN PRODUCED AND HE WOULD NOT ATTEMPT TO FIND A REPLACEMENT. I LOCATED A DEALER WHO ORDERED THE OLD DESIGNED PART FROM CHRYSLER STOCK AND REPLACED IT FOR ME. THEY ALSO INSTRUCTED ME TO RETURN WHEN THE NEW PARTS ARE AVAILABLE AS THE WORK DID NOT SATISFY THE RECALL NOTICE. I CONTACTED CHRYSLER SOME TIME BACK TO SEE WHEN NEWLY DESIGNED PARTS WOULD BE AVAILABLE AND THEY STILL HAD NOT RECEIVED THEM. THEY ALSO SAID THEY HAD NO TIME FRAME FOR THE REPLACEMENT PARTS. THIS IS THE ONE YEAR ANNIVERSARY OF THE PROBLEM WITHOUT RESOLUTION, FAR TOO LONG. UPDATED 09/14/15*LJ
Electrical system, Jul 23, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT HAD TO USE THE SPARE KEY TO GET THE VEHICLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. HOWEVER, THE KEY WAS TAKEN TO A DEALER WHO DIAGNOSED THAT A BOARD IN THE BATTERY NEEDED TO BE REPLACED. THE KEY WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 65,000.
Electrical system, Jul 22, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR LIGHTING, INSTRUMENT PANEL, AND REAR LIGHTS WOULD FLASH ON AND OFF. THE ENGINE LIGHT REMAINED ILLUMINATED AFTER THE FAILURE. ALSO, THE CONTACT MENTIONED THAT THE TRACTION CONTROL AND ABS WOULD FAIL TO REENGAGE AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE MANUFACTURER HAD YET TO IMPLEMENT A REMEDY TO DETER THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Electrical system, Jul 21, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER STATED THAT PARTS NEEDED WERE UNABLE FOR REPAIR. THE VEHICLE WAS NOT ABLE TO BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/10/15*LJ
Electrical system, Jul 21, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ UPDATED 12/4/2017*CN
Electrical system, Jul 20, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jul 20, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN ONCE SEVERAL MONTHS AGO. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE FAILURE WOULD RECUR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical system, Engine, Jul 17, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHEN THE KEY WAS TURNED TO THE ON POSITION, THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS FOR REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Electrical system, Jul 15, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO PARK, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. IT WAS UNKNOWN WHERE THE VEHICLE WAS TAKEN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Other or unspecified, Jul 15, 2015
MY INTIAL ISSUE WITH MY 2007 JEEP GRAND CHEROKEE WAS THE VEHICLE WOULD LOSE POWER WHEN SHIFTING INTO THE NEXT GEAR EITHER WHEN GOING UP A GEAR OR WHEN YOU WERE SLOWING DOWN. IT WOULD MAKE A LOUD CRACKING SOUND WHEN THIS HAPPENED. I ALREADY HAD A SENSOR REPLACED TO TRY AND CORRECT THAT ISSUE BUT IT DIDN'T WORK. THEN IN ADDITION, TO THAT THE JEEP STARTED STALLING OUT ON ME. I PERIODICALLY HAVE THE TRACTION CONTROL LIGHT, ESP BAS LIGHT AND ENGINE LIGHT ON. I HAVE CALLED CHRYSLER ABOUT MY CONCERNS WITH HAVING TO DRIVE AN UNSAFE VEHICLE WHICH I BELIEVE IS RELATED TO THEIR P41 RECALL WITH NO SATISFICATION. I HAVE CODES B2185 AND U0401 IN THE COMPUTER OF MY JEEP WHICH CAME FROM MY LOCAL MECHANIC. CHRYSLER IS NO HELP. THE IRONIC THING IS I HAVE 2 - 2007 JEEP GRAND CHEROKEES. THE SECOND ONE ISN'T MUCH BETTER. THAT ONE PERIODICALLY HAS ISSUES ALSO WITH LOSING POWER. WHEN IS CHRYSLER GOING TO BE FORCED TO TAKE RESPONSIBILTY FOR THIS RECALL? THEY ARE FORCING PEOPLE TO DRIVE UNSAFE VEHICLES AND PUT THEMSELVES AND THEIR FAMILIES LIVES AT RISK.
Electrical system, Jul 14, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000(ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/1
Electrical system, Engine, Jul 14, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SHUT OFF. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Power train, Structure, Electronic stability control (ESC), Service brakes, Jul 12, 2015, crash
DROVE FROM CA TO AZ. TURNED JEEP ENGINE OFF !!! VISIT WITH SON & LEAVE TRAILER I HAD BEEN TOWING. I TURN IGNITION ON PUT IN DRIVE NEVER TOUCHED ACCELERATOR. JEEP SPEED OUT QUICKLY (SUDDEN ACCELERATION) OUT OF DRIVEWAY TOWARDS HOME ACROSS STREET - TWO CARS IN DRIVEWAY. GRABBED STEERING WHEEL VEERING JEEP AWAY FROM HOME & TWO PARKED VEHICLES. WENT DOWN EMBANKMENT AND DID 360. I FLIPPED JEEP AND IT STOPPED ENDED UP ON PASSENGER SIDE. NEIGHBORS & SON SAW ENTIRE CRASH. COULD NOT BREATHE DUE TO SEAT BELT CRUSHING CHEST & ME BEING UPSIDE DOWN. SON PULLED SEAT BELT FROM CRUSHING ME. AMBULANCE TO ER AND NO NEURO ON DUTY TOLD COULD TAKE ME VEGAS 2 TO 3 HOURS AWAY. FINALLY WENT TO NEURO TOLD POST CONCUSSION SYNDROME. AFTER LITTLE HELP, WENT TO BOULDER CO NEURO CENTER AND TOLD POST CONCUSSION SYNDROME, PTSD AND VESTIBULAR PROBLEMS WAS IN REHAB THERAPY ONE MONTH. KEEP JEEP IN GARAGE TO PROTECT THE EVIDENCE BUT NO ATTORNEY FIRM WOULD TAKE CASE AS STATED THE CRASH "DID NOT IMPACT THE REST OF MY LIFE" TOLD BY AZ ATTORNEY FIRM. I WORKED FED COURTS IN LOS ANGELES, CA OVER 20 YEARS AND CAN SAY EMPHATICALLY THERE WAS NO DRIVER ERROR. I KEPT FOR 3 MONTHS LOOKING FOR ATTORNEY FIRM BUT IN THE INTERIM I FOUND [XXX] WITH CONSUMER AFFAIRS AND REALIZED OTHER PEOPLE WHO DEALT WITH SAME "SUDDEN ACCELERATION" WERE GIVEN RESULTS "DRIVER ERROR". I MADE A REPORT WITH CONSUMER AFFAIRS AND WAS TOLD TO BRING MY STORY TO YOUR AGENCY AS WELL. AAA INSURANCE COMPANY TOTALED JEEP AND PICKED IT UP JUNE 30TH AND SAID " NOT DRIVER ERROR" BUT MECHANICAL. PLEASE INVESTIGATE AND INFORM OTHERS TO PROTECT THEMSELVES AND THEIR FAMILIES. A RECALL NEEDS TO HAPPEN. NOTHING CAN HELP ME NOW BUT I CAN TELL YOU I AM TELLING EVERYONE ON SOCIAL MEDIA AND GETTING THE WORD OUT AS THIS NEVER SHOULD HAVE HAPPENED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR