2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints
1,108 reports, newest first.
Electrical system, Feb 13, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Feb 12, 2015
I AM HAVING ISSUES WITH THE RECALLED IGNITION SWITCH IN MY JEEP GRAND CHEROKEE. THE RECALL NUMBER IS P41. WHILE I AM DRIVING THE ENTIRE DASH LIGHTS UP WITH EVERY POSSIBLE WARNING LIGHT POSSIBLE. MY GAUGES STOP WORKING AND THE LIGHTS FLASH ON AND OFF. SOMETIMES MY CHECK ENGINE LIGHT WILL STAY ON FOR A DAY AFTER THIS HAPPENS. IT IS REALLY SCARY. THE FIRST TIME IT HAPPENED WAS IN MAY AND IT ONLY DID IT MAYBE 5 TIMES FROM MAY THROUGH JULY. AT THE END OF JULY IT STARTED HAPPENING A FEW TIMES A WEEK. IN SEPTEMBER WE RECEIVED THE RECALL NOTICE. I TOOK THE CAR INTO JEEP TO VERIFY THAT THE PROBLEM IS THE IGNITION SWITCH...AND IT IS. I DON'T HAVE THE MONEY TO TEMPORARILY FIX IT UNTIL THE PART COMES IN. MEANWHILE I FEEL UNSAFE DRIVING MY CAR. I'VE CALLED THE CORPORATE OFFICE AND THEY TREAT ME HORRIBLE AND DON'T CARE. THE CUSTOMER SERVICE REPS HAVE NO INFORMATION AND TELL ME TO WAIT FOR THE NEXT POSTCARD. I'M REALLY FRUSTRATED AND DON'T FEEL LIKE THIS COMPANY CARES AT ALL. THE RECALL NOTICE "SAYS" THEY CARE ABOUT MY SAFETY BUT THEY SURE DON'T SHOW IT. MEANWHILE I HAVE TO DRIVE A CAR WITH MY CHILD IN IT THAT FEELS UNSAFE. IT HAS NOW BEEN 6 MONTHS SINCE THE RECALL NOTICE WAS SENT TO ME AND THEY STILL HAVEN'T FIXED THE ISSUE. HOW IS JEEP NOT HELD ACCOUNTABLE? I FEEL LIKE I HAVE NO OPTIONS AND NOBODY CARES. *TR
Electrical system, Feb 11, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Feb 11, 2015
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED, BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER :14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 85,000.
Electrical system, Feb 10, 2015
I AM STILL WAITING THE RECALL NOTICE FROM CHRYSLER FOR THE IGNITION SWITCH FOR OUR GRAND JEEP CHEROKEE 2007 SINCE MIDDLE OF NEXT YEAR. THEIR CUSTOMER SERVICE STILL REPEAT THAT WE WILL RECEIVE THE RECALL AS SOON PARTS WILL BE AVAILABLE. CONSIDERING THAT THIS COMPANY STILL PRODUCE NEW CAR THEY SHOULD GIVE PRIORITY TO FIX THE OLDER ONES BEFORE SOMEBODY GET HURT OR DIE. HOW LONG BY LAW WE HAVE TO WAIT FOR ???? IF SOMEBODY REPLAY WILL BE GREATLY APPRECIATE . THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Feb 10, 2015
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Engine, Feb 10, 2015
ENGINE STARTED STALLING WHILE COASTING TO STOPS AND WOULD OCCASIONALLY STALL WHILE STOPPED. IN TIME WITH HIGHER MILEAGE THE ENGINE STARTED STALLING AT HIGHWAY SPEEDS ALSO. NO PRIOR WARNING OR DASH WARNING LIGHTS WOULD WARN AHEAD OF STALL. EVENTUALLY WITH HIGHER MILEAGE CHECK ENGINE LIGHT OCCASIONALLY WOULD COME ON WHILE DRIVING BUT WOULDN'T CAUSE STALLING PROBLEM. AT 95,000 MILES HAD DEALER FLASH PCM PER TSB 18-004-08 FOR CODE P0430, POWER FLUSHED AND CLEANED ENGINE FUEL INJECTION SYSTEM. REMOVED AND CLEANED THROTTLE BODY ON INTAKE MANIFOLD AND ENSURED PROPER MINIMUM AIR FLOW SETTINGS, FLUSHED COMBUSTION CHAMBER TO REMOVE CARBON DEPOSITS. TSB 18-004-08 RESOLVED CHECK ENGINE LIGHT FROM COMING ON BUT STILL HAVE STALLING AT IDLE OR HIGHWAY DRIVING. ENGINE PERFORMS AS ALWAYS WITH NO PRIOR WARNINGS BEFORE STALLS. *TR
Electrical system, Feb 9, 2015
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT PRIOR TO RECEIVING THE NOTICE, WHILE DRIVING AT AN UNKNOWN SPEED THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER AND THE CONTACT RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THERE WAS NO DIAGNOSIS. THE FAILURE RECURRED TWICE AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSED OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Feb 5, 2015
HAS BEEN RECALL FOR MONTHS JEEP HAS NO HEAT AND IS UNDER RECALL P-41. MY DAUGHTER HAS CAR FOR SCHOOL AND ALSO HAS A 3 YR OLD. *TR
Electrical system, Feb 4, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Feb 4, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Feb 3, 2015
THERE WAS NO ACCIDENT - I RECEIVED A RECALL ON MY IGNITION SWITCH SEVERAL MONTHS AGO - I KEEP CHECKING AND CHRYSLER DOESN'T HAVE THE PART YET! I AM NOT COMFORTABLE DRIVING MY 7 MONTH OLD AROUND IN THE VEHICLE BUT I HAVE NO OTHER CHOICE. CAN ANYONE TELL ME WHEN THEY WILL HAVE THE PART IN - I REALLY WANT TO GET THIS FIXED BEFORE SOMETHING BAD HAPPENS. I AM VERY UPSET ABOUT HOW LONG THIS IS TAKING. CALLED CHRYSLER TODAY - THEY DO NOT KNOW WHEN THE PART WILL BE IN !!!!!!!!!!!!!!!! STILL! *TR
Power train, Engine, Feb 3, 2015
CAR CONSISTENTLY STALLS WHEN COMING TO A COMPLETE STOP OR IDLING. *TR
Electrical system, Vehicle speed control, Feb 3, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE FAILED TO ACCELERATE AND DECELERATED INDEPENDENTLY. ALSO, THE DASHBOARD SWITCHES FAILED TO OPERATE AND ALL OF THE WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Electrical system, Feb 3, 2015
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Service brakes, Engine, Feb 2, 2015
2007 JEEP GRAND CHEROKEE LAREDO ENGINE STALLED OUT WHILE TRYING TO ACCELERATE WHEN RED LIGHT TURNED GREEN. LOSS OF ENGINE POWER, POWER STEERING AND LOSS OF BRAKING. RECEIVED A RECALL (# P41) FOR A FAULTY IGNITION SWITCH IN SEPTEMBER 2014 FOR THIS PROBLEM. ENGINE HAS BEEN CUTTING OFF INTERMITTENTLY SINCE AUGUST 2014 WHILE EITHER TRYING TO ACCELERATE FROM A DEAD STOP OR WHILE TRYING TO MAKE A TURN. CHRYSLER SAID TO REMOVE ANY OBJECTS FROM KEY RING WHICH WE HAVE DONE AND THE PROBLEM PERSISTS. WE ARE AFRAID TO DRIVE THIS CAR AT ALL. WE HAVE BEEN TO SEVERAL JEEP DEALERSHIP MECHANICS AND THEY SAY THAT THE PROBLEM DOES NOT SHOW UP ON THEIR DIAGNOSTIC TESTING SO THEY CANNOT FIX ANYTHING UNTIL CHRYSLER SENDS NEW PARTS FOR THE RECALL. HAVE TRIED TO SPEAK WITH CHRYSLER PERSONNEL AND AM ALWAYS PUT ON HOLD FOR 2 HOURS AT A TIME!! IS CHRYSLER WAITING FOR A TRAGEDY TO OCCUR BEFORE DISPATCHING THE PARTS TO FIX THIS RECALL?? *TR
Electrical system, Feb 2, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Feb 2, 2015
TL*THE CONTACT OWNS A 2007 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Feb 2, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/15/15/*CN
Electrical system, Feb 2, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Engine, Jan 30, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED REPEATEDLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000. UPDATED 5/11/15*CN UPDATED 05/14/15*JB
Power train, Electrical system, Jan 30, 2015
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THERE WAS A CHIME AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD A SPECIALIST DIAGNOSED THE VEHICLE. THE SPECIALIST DIAGNOSED THAT THE CONTROL MODULE, THE PCP TO THE POWER TRAIN, AND THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V438000 (ELECTRICAL SYSTEM) AND 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 138,000.
Electrical system, Jan 29, 2015
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Electrical system, Jan 28, 2015
MY DAUGHTER WAS DRIVING THE VEHICLE ON I-40 BETWEEN RALEIGH AND WILMINGTON. SHE WAS GOING THE SPEED LIMIT AND THE CAR JUST SHUT OFF. THIS IS THE 5TH TIME THIS HAS HAPPENED AND WE HAVE HAD IT INTO 2 DIFFERENT JEEP DEALERSHIPS. I DROVE DOWN AND PICKED HER UP AND DROVE THE CAR 90 MILES FURTHER ON I-40 WITHOUT INCIDENT. WHEN WE ARRIVED IN WILMINGTON AND EXITED THE INTERSTATE I NOTICED WHAT I BELIEVE WAS THE TRANSMISSION DOWNSHIFT BEING ABRUPT AND JERKY. *TR
Electrical system, Jan 28, 2015
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/31/15*CN THE CONSUMER INTERMITTENTLY THE VEHICLE WOULD NOT START. UPDATD 04/28/15*JB