2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints
1,108 reports, newest first.
Steering, Power train, Vehicle speed control, Oct 7, 2013
AS I WAS DRIVING MY CAR JERKED REAL HARD AND ALL MY DASH LIGHTS CAME ON AND MY ABILITY TO DRIVE MY CAR WAS USELESS. MY JEEP SLOWED DOWN ON THE FREEWAY DURING MORNING RUSH HOUR TRAFFIC ALMOST CAUSING SEVERAL ACCIDENTS. AS I WAS TRYING TO RESTART MY JEEP IT JUST KEEP MAKING A CLICKING NOISE AND WOULDN'T STOP. I HAD TO PULL THE KEY FROM THE IGNITION AND REINSERT THE KEY AND TRY TO START THE JEEP. AFTER 3 TRIES IT STARTED AND I WENT TO DRIVE OFF AND AS I WAS ACCELERATING MY JEEP DID IT AGAIN FINALLY IT STAYED ON AND I WAS ABLE TO DRIVE TO A SAFE LOCATION. MY JEEP SOUNDED REAL STRANGE NOT LIKE NORMAL. THIS IS THE 5 OR 6TH TIME THIS HAS HAPPENED SINCE I HAD MY JEEP NOT EVEN A YEAR TO DATE. *TR
Steering, Suspension, Oct 6, 2013
2007 JEEP GRAND CHEROKEE EXPERIENCING INTERMITTENT VIOLENT WOBBLING INSTABILITY WHEN DRIVEN AT SPEEDS 30-MPH & GREATER. VEHICLE IS NEVER USED OFF ROAD. JEEP HAS BEEN IN SHOP 56-DAYS CUMULATIVE SINCE AUG 09, JEEP KEEPS SAYING PARTS ARE BACKORDERED. I PICKED UP CAR TWO TIMES AFTER REPAIRS & HAD TO BRING VEHICLE BACK TO JEEP WITHIN A DAY BOTH TIMES BECAUSE PROBLEM RECURS. DEALER HAS CHARGED FOR 3 SEPARATE REPAIRS AND PROBLEM IS STILL NOT CORRECTED. I PAID FOR FIRST REPAIR A FRONT END BUSHING OUT OF POCKET $220.00 TO FIX THIS WOBBLE, WHICH DIDN'T RESOLVE ISSUE. MY CAR INSURANCE COMPANY THEN PAID JEEP FOR A NEW DRIVE SHAFT REPLACEMENT $1,348.00 TO FIX THE WOBBLE, WHICH DIDN'T RESOLVE ISSUE. MY CAR INSURANCE COMPANY THEN PAID JEEP $2,165.00 FOR A NEW TRANSMISSION TORQUE CONVERTER TO FIX THE WOBBLE AND TOLD JEEP THEY HAD TO GUARANTEE THE REPAIR OR WOULD NEED REIMBURSEMENT. JEEP REPLACED TORQUE CONVERTER AND INSURANCE PAID THEM FOR REPAIR. I HAD THE CAR LESS THAN 24-HOURS AND WOBBLE OCCURRED AGAIN AT APPROXIMATELY 35 TO 40-MPH. CAR IS NOW BACK AT JEEP SERVICE AS OF 10/05/13. I HAD BOUGHT THIS CAR NEW FROM CHRYSLER JEEP. IT HAS ALWAYS ONLY BEEN USED FOR HOME PRIVATE USE. ALL REPLACEMENT PARTS ARE JEEP PARTS. EVEN THE TIRES WHEN REPLACED ARE THE SAME EXACT MAKE AND MODEL THAT HAD CAME WITH THE VEHICLE WHEN IT WAS FIRST BOUGHT. JEEP LAST SAID BEFORE I PICKED UP CAR AFTER THEY REPLACED TORQUE CONVERTER THAT THEY DROVE CAR 100 MILES AND DIDN'T EXPERIENCE THE WOBBLE AGAIN. AFTER I PICKED UP CAR WOBBLE OCCURRED IN LESS THAN 24-HOURS / UNDER 30-MILES OF DRIVING. WHEN I BROUGHT IT BACK JEEP WAS UPSET AND SAID THEY DIDN'T FEEL IT BEFORE I PICKED IT UP AND THAT THEY WOULD HAVE TO REIMBURSE MY INSURANCE IF THIS WASN'T FIXED. NOW WHAT? THE CAR IS NOW BACK AT JEEP SINCE YESTERDAY OCT 06. YESTERDAY WAS THE FIRST TIME THEY GAVE ME A LOANER CAR THAT I AM USING. *TR
Power train, Sep 30, 2013
AFTER RECEIVING RECALL N23, 4WD LOW NO LONGER WORKS. *TR
Power train, Vehicle speed control, Engine, Sep 15, 2013
SUMMARY: THE VEHICLE EXPERIENCED SIGNIFICANTLY REDUCED POWER WHILE DRIVING IN FREEWAY TRAFFIC. IT WAS NECESSARY TO MOVE TO THE FAR RIGHT LANE AND EXIT THE TRAFFIC FLOW. THIS HAS HAPPENED ON SEVERAL OCCASIONS. IT IS UNSAFE WHEN THE CONDITION OCCURS IN HEAVY TRAFFIC. *TR
Engine, Sep 10, 2013
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NO REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Power train, Sep 5, 2013
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE ACCELERATION POWER SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE TRANSMISSION SWIRL UNIT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 76,000. ..UPDATED 10/30/13 *BF UPDATED 10/31/2013 *JS
Power train, Sep 5, 2013
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS STOPPED EACH TIME AND HAD TO BE RESTARTED BEFORE THE VEHICLE COULD OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO A DEALER ON THREE OCCASIONS WHERE VARIOUS PARTS WERE REPLACED AND SOFTWARE UPDATES WERE PERFORMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 103,000.
Electrical system, Engine, Aug 27, 2013
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT MENTIONED THAT AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN), THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 12,821. UPDATED 10/17/13*LJ THE CONSUMER STATED THE VEHICLE WOULD NOT START AND ALL LOST ALL POWER. THE VEHICLE WAS JUMP STARTED. THE CONSUMER BELIEVED THE VEHICLE FAILURE, WAS DUE TO THE RECALL THAT WAS PERFORMED ON THE VEHICLE.
Power train, Aug 26, 2013
THE PROBLEM WAS THE SAME ONE THAT A LOT OF PEOPLE HAVE HAD WITH IT LOSING ACCELERATION OR NOT WANTING TO ACCELERATE. MY MECHANIC CHECKED FOR A CODE AND FOUND OUT THE PROBLEM WAS IN THE SHIFTING ASSEMBLY. HE HAD TO TAKE OUT THE CENTER CONSOLE AND REPLACE THE SHIFTER ASSEMBLY. HE SAID THAT A MODULE WAS FAULTY IN THE SHIFTER ASSEMBLY AND WAS PUTTING THE CAR INTO LIMP MODE. THIS SEEMS TO HAVE TAKEN CARE OF THE PROBLEM. I THOUGHT I WOULD SHARE THIS INFORMATION SO OTHERS WOULD KNOW ABOUT IT. *TR
Steering, Aug 20, 2013
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STEERING WHEEL FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SIDE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC TO HAVE A DIAGNOSTIC PERFORMED, WHICH LOCATED THE FAILURE AT THE POWER STEERING PUMP. THE VEHICLE WAS REPAIRED. THE POWER STEERING PUMP WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 81,000.
Power train, Aug 8, 2013
MY JEEP WILL PERIODICALLY NOT ACCELERATE PAST 25-40 MPH. THE RPMS ONLY MOVE SLIGHTLY DURING AN OCCURRENCE EVEN IF YOU HAVE IT FLOORED AND THERE IS NO WARNING LIGHTS. THE ONLY WHY TO TEMPORARILY FIX IT IS TO PULL OVER, PUT IT IN PARK AND TURN IT OFF AND ON AGAIN. I HAD A VERY CLOSE CALL AND ALMOST GOT REAR-ENDED GETTING ON THE INTERSTATE LAST WEEK WHEN IT HAPPENED. IN THE LAST YEAR ITS PROBABLY HAPPENED ABOUT FIFTY TIMES. AFTER LOOKING ON THIS SITE IT IS APPARENT THAT I'M NOT THE ONLY ONE WITH THIS PROBLEM! JEEP NEEDS TO MAKE A RECALL ON THIS VERY SOON. *TR
Power train, Jul 30, 2013
MY COMPLAINT IS WITH THE DEALER. I RECEIVED A RECALL NOTICE REGARDING THE TRANSFER CASE ACTUATOR. WHEN MAKING THE APPOINTMENT WITH THE DEALER THEY AGREED TO LOOK AT IT. ONCE I DROVE OUT TO THE DEALERSHIP THEY REFUSED TO EVEN LOOK AT THE CASE SINCE THERE IS NO FIX YET AVAILABLE. I'M NOT HAPPY THAT THEY EVEN WOULD LOOK. SO I FEEL THAT THE DEALER FAILED TO REMEDY THIS DEFECT IN A REASONABLE TIME. I UNDERSTAND THEIR IS NO FIX YET, BUT TO NOT EVEN LOOK BROTHERS ME. I'M A MOTHER OF THREE WITH ONE MORE ON THE WAY AND I WISH MY DEALER WOULD OF EVEN LISTEN AND LOOKED. *TR
Power train, Electrical system, Jul 23, 2013
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE TRANSMISSION SLIPPED INTO NEUTRAL. ON A SEPARATE OCCASION, THE VEHICLE WAS PLACED IN REVERSE BUT PROCEEDED TO ROLL AWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE.
Power train, Jul 14, 2013
2007 JEEP GRAND CHEROKEE WILL SUDDENLY SHIFT INTO NEUTRAL WHILE DRIVING. IT HAS HAPPENED AT VARIOUS SPEEDS. WHEN THIS HAPPENS ALL THE SHIFT INDICATORS ARE HIGHLIGHTED. I HAVE TO THEN PULL OVER, PUT IT IN PARK AND THEN TRY AGAIN. I HAVE HAD IT TO THE DEALERSHIP SHOP 5 TIMES TO GET THIS FIXED. (OVER THE COURSE OF THIS PAST YEAR). I HAVE NOW BEEN TOLD THAT THERE IS A RECALL WITH LETTERS GOING OUT LAST MONTH. WHEN CAN WE EXPECT THESE? I WAS TOLD JUNE,, BUT NOW IT IS THE MIDDLE OF JULY. THIS IS VERY DANGEROUS AND WE CAN NO LONGER DRIVE ON THE HIGHWAY AND HAVE NOT BEEN ABLE TO FOR ALMOST A YEAR NOW. *TR
Fuel system, Diesel, Electrical system, Engine, Jul 10, 2013
WHILE DRIVING ON RT 66 W IN PW COUNTY VA DURING RUSH HOUR TRAVELING AT 70+ MPH THE DASH LIGHTS FLASHED, THE RED LIGHT INDICATING ELECTRONIC THROTTLE CONTROL ILLUMINATED AND THE CAR SUDDENLY DROPPED SPEED TO 20 MPH AND WOULD NOT RESPOND THE ACCELERATOR PEDDLE BEING PUSHED TO FLOOR. CARS BEHIND ME DROVE OFF IN THE MEDIAN TRYING TO AVOID ME NEARLY CAUSING A MAJOR CHAIN REACTION. SO FAR I HAVE SPENT $4000+ IN REPAIRS AND CAUSE CANNOT BE FOUND. THERE ARE 100'S OF COMPLAINTS ON THIS ISSUE IN THE VARIOUS INTERNET BLOGS. IT APPEARS THAT THE MERCEDESBENZ AND CHRYSLER 300 CRD HAVING THIS SAME ENGINE HAS BEEN RECALLED DUE TO SAME SYMPTOMS. THIS VEHICLE NEEDS TO BE RECALLED BEFORE SOMEONE IS KILLED, IF THAT HAS NOT HAPPENED ALREADY AND THE ACCIDENT WAS NOT PROPERLY INVESTIGATED. *TR
Power train, Electrical system, Jul 10, 2013
WAS DRIVING AND VEHICLE WOULD NO LONGER SWITCH GEARS FROM FIRST TO SECOND. I WAS ON FREEWAY IN CONSTRUCTION AREA THAT WAS DOWN TO ONE LANE AND COULD NOT PULL OVER FOR APPROXIMATELY TEN MILES. NOT HAPPY AT ALL SINCE THE VEHICLE (2007 JEEP GRAND CHEROKEE) HAS RELATIVELY LOW MILES FOR A POWER TRAIN PROBLEM. MY CAR IS CURRENTLY IN THE SHOP, BUT RESEARCH SHOWS THIS IS A COMMON PROBLEM WITH MY MODEL AND A DANGEROUS AND EXPENSIVE ONE AT THAT. HOW IS THIS NOT A RECALL? *TR
Engine, Jul 6, 2013
VEHICLE HAS INTERMITTENT STALLING ISSUE. HAS HAPPENED FOUR TIMES IN THE 1500 MILES I HAVE OWNED THE VEHICLE. 3 OCCASIONS HAVE BEEN AT IDLE AND ONCE ON THE HIGHWAY AT 65 MPH. NO CODES ARE LOGGED, NO CHECK ENGINE OR MALFUNCTION LIGHTS COME ON. IT ALWAYS RESTARTS IMMEDIATELY AFTER SHUT DOWN. *TR
Electrical system, Jul 2, 2013
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO DISPLAY ANY INFORMATION, THE HAZARD LIGHTS CONTINUOUSLY ILLUMINATED, AND THE WINDOWS FAILED TO RESPOND TO THE CONTROLS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THERE WAS A SEVERE ELECTRICAL ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 119,000. THE VIN WAS NOT AVAILABLE.
Fuel/propulsion system, Jul 1, 2013
THE VEHICLE EXPERIENCED SIGNIFICANTLY REDUCED POWER WHILE DRIVING IN FREEWAY TRAFFIC. IT WAS NECESSARY TO MOVE TO THE FAR RIGHT LANE AND EXIT THE TRAFFIC FLOW. THIS HAS HAPPENED ON SEVERAL OCCASIONS SINCE. SEVERAL EMISSIONS SYSTEMS PARTS WERE REPLACED AND THE PROBLEM HAS RECURRED. IT IS UNSAFE WHEN THE CONDITION OCCURS IN HEAVY TRAFFIC. THE VEHICLE HAS A 3.0 LITRE DIESEL MOTOR MANUFACTURED BY MERCEDES BENZ. *TR
Steering, Jun 23, 2013
A WEEK AGO BEFORE INCIDENT, POWER STEERING PUMP FLUID LEVEL SHOWED NORMAL. ABOUT 63 MILES LATER, THE VEHICLE GOT STEERING WHEEL BECOME STIFF AND NEAR IMPOSSIBLE TO TURN EITHER DIRECTION. THEN ENGINE OVERHEATED VERY QUICKLY AND THEN ENGINE STALLED WITHOUT WARNING. THERE WAS NO "ENGINE CHECK" WARNING ON INSTRUMENT. A/C STOPPED WORKING JUST BEFORE OVERHEATED. FOUND ANTIFREEZE SOLUTION LEAKED OUT INTO STREET SURFACE. NEXT DAY, THE VEHICLE HAD TO TOW AND DELIVERED TO JEEP DEALER SANE DATE AS INCIDENT. THEY INFORMED ME ABOUT PROBLEM WAS FAILED POWER STEERING PUMP ASSEMBLY BECAUSE OF FLUID LEAKED. THAT SAME PUMP ALSO DRIVE TWIN COOLING FANS INSTEAD OF ELECTRIC MOTOR. I LEARNED CHRYSLER KNEW ABOUT THIS INCIDENT AND THEN REDESIGNED LATER MODEL QUIETLY. I ALSO FOUND MANY INCIDENT FROM ONLINE FORUM AS SO MANY OWNERS HAVE SAME KIND OF EXPERIENCE. THERE WAS NO RECALL FROM CHRYSLER BECAUSE IT RELATED TO NEAR LOCK-UP STEERING WHEEL. IF I DRIVE OVER 65 MPH ON I-95 WOULD LEAD LOST CONTROL WITH STEERING WHEEL. NO COMPUTER SYSTEM DETECT THIS SITUATION BECAUSE THERE WAS NO SENSOR TO WATCH FOR FLUID LEVEL IN THE STEERING PUMP. NO WARNING AT ALL UNTIL INCIDENT. PAID 100 DOLLARS FOR LIFETIME SERVICE CONTRACT THROUGH CHRYSLER. THIS SITUATION, CHRYSLER SHOULD RECALL TO PREVENT LOST STEERING CONTROL AND AVOID ENGINE OVERHEATING AND POSSIBLE ENGINE DAMAGE. THEY AVOID TO USE ELECTRIC COOLING FANS TO SAVE MONEY. USE HYDRAULIC FROM POWER STEERING PUMP WAS NOT SMART WAY INCLUDED LACK OF SENSOR(S) FOR COMPUTER FOR EARLY WARNING. THIS KIND OF INCIDENT, MUST RECALL TO CORRECT THE SITUATION AS I ASKED THEM IF NEW POWER STEERING PUMP HAD BEEN UPDATED. NO ANSWER THIS QUESTION AND LEARNED THE PUMP MADE BY TOYOTA AND THERE ARE MANY OWNERS AS MENTIONED ABOVE THAT FACE UNEXPECTEDLY FAILURES. THIS INCIDENT CONSIDER AS DANGEROUS AND HARMFUL TO OWNER/PASSENGER(S) SAFETY. *TR
Power train, Jun 18, 2013
I WAS DRIVING 40 MPH AND PRESSED THE ACCELERATOR TO SPEED UP TO 45 WHEN MY JEEP LOST POWER. I PRESSED THE ACCELERATOR FULLY AND THE TRANSMISSION DID NOT DOWNSHIFT AND THE ENGINE JUST KEPT LOSING POWER. THIS HAS ALSO HAPPENED FROM START TWICE. IT HAS HAPPENED AT AROUND 60 MPH WHILE GETTING ON THE HIGHWAY. THE ONLY THING THAT HELPS IS IF I TURN OFF THE ENGINE AND TURN IT BACK ON. THEN THE CAR DRIVES NORMALLY. I BOUGHT THE CAR 10 DAYS AGO WITH 82500 MILES ON IT. IT'S ALREADY ACTING UP. *TR
Air bags, Jun 17, 2013
TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE AIR BAG DEPLOYED ERRONEOUSLY AND WITHOUT WARNING WHILE THE CONTACT WAS DRIVING 45 MPH. THE FAILURE BURNED THE WIRES AND CAUSED THE ELECTRICAL SYSTEM TO FAIL. THE VEHICLE WAS TOWED TO THE DEALER AND THE MANUFACTURE SENT AN ENGINEER TO INSPECT THE FAILURE. THE ENGINEER CONCLUDED THAT THE INADVERTENT AIR BAG DEPLOYMENT WAS NOT CAUSED BY A MANUFACTURING DEFECT, ALTHOUGH THE ENGINEER DID NOT PROVIDE A SPECIFIC CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 180,000.
Electrical system, Jun 5, 2013
VEHICLE STARTED STALLING, FIRST IT WOULD STALL AT LOW SPEEDS, USUALLY COMING TO A STOP. NOW THE VEHICLE IS STALLING AT HIGHWAY SPEEDS LEAVING IT OPEN FOR A DEADLY SITUATION. AT HIGHWAY SPEEDS, THE VEHICLE WILL LOSE POWER, YOU WILL NOT BE ABLE TO ACCELERATE AND THE OIL LIGHT WILL COME ON. HAVE TRIED PUTTING THE VEHICLE INTO NEUTRAL TO RESART DURING COASTING BUT YOU NEED TO TURN THE KEY ALL THEY WAY OFF AND THEN RESTART. WILL USUALLY RESTART IMMEDIATELY. CALLED CHRYSLER TO SEE IF THERE WERE ANY RECALLS, THERE ARE NONE BUT THEY RECOMMEND REPLACING THE POWER CONTROL MODULE OR ELECTRONIC CONTROL MODULE. IF THEY RECOMMENDED REPLACING A PART THAT LEADS ME TO BELIEVE THERE IS A KNOWN PROBLEM WITH THOSE PARTS. THE WOMAN ON THE PHONE DID NOT SEEM CONCERNED MY VEHICLE WAS STALLING OUT ON THE HIGHWAY EVEN AFTER I MENTIONED I JUST HAD A BABY. I HAVE HAD A PRIVATE MECHANIC CHECK IT OUT AN NO CODES COME UP. *TR
Power train, Jun 5, 2013
VEHICLE LOSES POWER WHEN MERGING WITH FAST MOVING TRAFFIC; NEEDS TO BE SHUT DOWN AND RESTARTED TO REGAIN POWER; LATER, CHECK ENGINE LIGHT CAME ON SOMETIMES; FINALLY, WON'T GO OVER 30 MPH AND CHECK ENGINE LIGHT IS CONTINUOUSLY ON. I HAVE EXTENDED WARRANTY FROM PORTFOLIO. I BROUGHT IT TO THE DEALER'S (AUTO WORLD - PATCHOGUE NY) SHOP (GENERATION KIA - MEDFORD NY) 03 JUN 2013, WAS TOLD THAT I NEEDED TO BRING IT TO A JEEP DEALER. I WAS TOLD VERBALLY THAT THE FAULT WAS THE TRANSMISSION INPUT SPEED SENSOR. ON 05 JUN 2013 I WENT TO BROWN'S JEEP IN PATCHOGUE NY AND THEY WON'T COMMIT TO ANYTHING OR GIVE ME A LOANER CAR UNTIL THE SERVICE IS APPROVED BY PORTFOLIO. FROM THE FIRST MONTH OF OWNERSHIP I HAD COMPLAINED ABOUT ROUGH SHIFTING UNDER CERTAIN CONDITIONS, BUT WAS TOLD AT BROWN'S JEEP THAT THE TRANSMISSION WAS OK. I HAVE NOTICED SOME SERVICE BULLETINS FOR 'DRIVABILITY' CONCERNING THE TRANSMISSIONS HAD BEEN ISSUED IN SOME STATES. A LOT OF OTHER OWNERS HAVE HAD THE SAME PROBLEM, MAYBE A RECALL IS OVERDUE! THANK YOU! *TR
Power train, Engine, May 27, 2013
WHILE DRIVING THE TRANSMISSION WILL SLIP INTO NEUTRAL AND REVS HIGH, ALL GEARS HIGH-LIGHT ON THE DASH BOARD, AND THIS HAPPENS AT MULTIPLE SPEEDS MANY DIFFERENT TIMES? THERE HAVE BEEN SEVERAL TIMES THIS HAS ALMOST CAUSED MY HUSBAND AND I TO HAVE AN ACCIDENT. I WAS TOLD BY THE DEALERSHIP THAT A RECALL HAS BEEN ISSUED AND TO WAIT UNTIL NOTIFIED??? THIS IS NOT SOMETHING TO TAKE LIGHTLY AND HAVING ALMOST BEEN IN ACCIDENT(S) I FEEL THIS NEEDS IMMEDIATE ATTENTION. *TR