2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints
1,108 reports, newest first.
Steering, Power train, Electrical system, Vehicle speed control, Equipment, Nov 6, 2010
CAR WILL DECELERATE, AND WILL NOT RESPOND TO DEPRESSING OF THE ACCELERATOR PEDAL. OCCURS AT VARIOUS SPEEDS AND TRAFFIC CONDITIONS. CONTACTED DEALERSHIP, BEGAN TO DESCRIBE ISSUE, WITHOUT DESCRIBING THE MAKE AND MODEL, AND THE REPAIR-SHOP WAS ABLE TO THEN TELL ME THE MAKE AND MODEL OF MY VEHICLE WITHOUT ME PREVIOUSLY DISCLOSING. (ALREADY HAD GEAR SHIFT MODULE REPLACED ONCE BEFORE, AND SINCE THE ISSUE OCCURRED 14 MONTHS LATER, DEALERSHIP REFUSES TO COVER EXPENSE OF REPLACEMENT.) THIS IS A VERY DANGEROUS ISSUE, AND AS STATED BEFORE, OCCURS AT VARIOUS TIMES AND TRAFFIC CONDITIONS, AND THERE ARE NO PRECEDING WARNINGS OR OTHER INDICATORS THAT FORESHADOW THE OCCURRENCE. CAR IS NOW AT 42,000 MILES, YET IT IS IN NEED OF A 3RD SHIFT MODULE, SEEMS HIGHLY UNLIKELY. DEALERSHIP NEEDS TO DECLARE A RECALL OR WHEN THE CUSTOMER HAS THE PROBLEM, THEY FIX IT WITHOUT FURTHER EXPENSE TO THE CONSUMER. I BOUGHT THIS JEEP NEW, AND ITS MY 4TH ONE, HOWEVER, I AM EXTREMELY DISAPPOINTED WITH THEIR CUSTOMER SERVICE, AND THE QUALITY OF VEHICLE THEY ARE PRODUCING, AND WILL NOT EVER PURCHASE THEIR VEHICLES AGAIN. *TR
Equipment, Nov 3, 2010
THE TIRE JACK IS UNSTABLE FOR THE VEHICLE. I HAVE HAD MINE COLLAPSE AND NOT TALL ENOUGH FOR THE VEHICLE. I WATCHED A MAN ALMOST GET PINNED BY A JACK FAILURE ON A 2011 JEEP GRAND CHEROKEE. MINE IS A 2007. DOES ANYONE CHECK THIS EQUIPMENT. *TR
Power train, Oct 27, 2010
2007/ 30 000 MILES. SHIFTER MALFUNCTIONS INTERMITTENTLY AND CAUSES LOSS OF ACCELERATION BY GOING NEUTRAL OR STICKING IN 1ST GEAR UNEXPECTEDLY. TYPICALLY, ALL THE LETTERS ARE LIFT PRND SIMULTANEOUSLY AND CHECK ENGINE LIGHT COMES ON. STOPPING AND RESTARTING (ANNOYING AND DANGEROUS IN HIGHWAY DRIVING) SEEMS TO RESET THE SHIFTER. DEALER SAYS ESM PART NO 52124138AD IS RESPONSIBLE FOR THE PROBLEM. I BELIEVE FOR SAFETY REASONS, THERE SHOULD BE A RECALL ON THIS PART BEFORE SOMEBODY GETS KILLED AS A SITTING DUCK IN THE MIDDLE OF THE HIGHWAY. *TR
Engine and engine cooling, Oct 22, 2010
VEHICLE PURCHASED JULY 2007. BEGAN STALLING AT 35,000 MILES IN OCTOBER 2009. VEHICLE STALLS AT SPEEDS BETWEEN 0 AND 65 MPH. STALLING LEAVES VEHICLE INOPERABLE IN TRAFFIC OPENING THE OPPORTUNITY TO BE REAR ENDED, STRUCK BROADSIDE WHEN TURNING ACROSS TRAFFIC, AND FAILS TO RESTART IN SOME CASES. VEHICLE STALLS MID TURN LEAVING DRIVER WITHOUT POWER STEERING, BRAKES, OR SIGNALS FUNCTIONING FOR UPWARDS OF 15 MINUTES. OTHER TIMES IS STARTS BACK UP. VEHICLE HAS BEEN "OUT OF SERVICE" BY KREBS DODGE CHRYSLER JEEP FOR 142 DAYS AS OF THIS WRITING AS THE FOLLOWING PARTS HAVE BEEN REPLACED WITHOUT SUCCESSFUL REPAIR: PCM, FORWARD CONTROL MODULE, ENGINE WIRING HARNESS, POWER MODULES (MANY), PRIMARY FUSE BLOCK, WIRING HARNESSES IN CABIN, AIRBAG CONTROL MODULE, ABS MODULE, TRANSMISSION COOLER LINES, IGNITION SWITCH, AND IGNITION MODULE. SERVICE DEPARTMENT MANAGER AND OTHER SERVICE DEPARTMENT FRONT DESK PERSONNEL STATE VEHICLE CANNOT BE REPAIRED, OFFICIAL CHRYSLER TECHNICIAN SENT AND COULD ALSO NOT REPAIR THIS VEHICLE. THE SAFETY OF EVERY PERSON IN THIS VEHICLE IS IN RISK OF DANGER IF IT IS USED. VEHICLE LAST RETURNED TO US AND STALLED 14 TIMES WITHIN 150 MILES WHILE IN OUR POSSESSION. VEHICLE CANNOT RUN MORE THAN 22 MILES WITHOUT STALLING RANDOMLY. VEHICLE'S LATEST SYMPTOM IS FAILURE TO RESTART AFTER STALLING AND ALL OF THE WARNING LIGHTS ON THE DASHBOARD BEING LIT (ABS, AIRBAG, BRAKE, TRACTION CONTROL, ETC) SIGNIFYING FAILURE IN MULTIPLE SAFETY CRITICAL SYSTEMS. *TR
Power train, Oct 7, 2010
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE SUDDENLY LOST THE ABILITY TO ACCELERATE AFTER THE SHIFT INDICATOR LIGHT ILLUMINATED. THE CONTACT STOPPED THE VEHICLE AND RESTARTED. SHE WAS ABLE TO ACCELERATE FOR A FEW SECONDS BEFORE SHE LOST THE ABILITY TO ACCELERATE AGAIN AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ELECTRONIC SHIFT MODULE WAS REPLACED AT THAT TIME. THE CONTACT STATED THAT IN OCTOBER 2010, THE FAILURE OCCURRED AGAIN. THE ELECTRONIC SHIFT MODULE WAS BEING REPLACED AGAIN. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED TO PAY FOR THE COST OF THE PART. THE CURRENT MILEAGE WAS APPROXIMATELY 53,200. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.
Electrical system, Oct 6, 2010
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE LAREDO(N/A). THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. HE STATED THAT THE VEHICLE COMPLETELY SHUT DOWN WHILE HE WAS STOPPED AT A STOP SIGN. HE WAS UNABLE TO RESTART THE VEHICLE SO THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE STARTER WAS REPLACED AND SEVERAL OTHER COMPONENTS CHECKED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 134,896.
Engine and engine cooling, Sep 8, 2010
1. 2007 GRAND CHEROKEE - STALLS UNEXPECTEDLY, IDLING IN TRAFFIC, OR WHILE MOVING, HOT OR COLD WEATHER. 2. STALLS OCCUR AVERAGE ONCE WEEKLY, IN TRAFFIC ON INTERSTATE OR CITY TRAFFIC. NEAR ACCIDENTS HAVE OCCURRED AS RESULT OF FAILURES IN HEAVY COMMUTE TRAFFIC. 3. CHRYSLER JEEP DEALER ATTEMPTED REPAIRS, ON TWO OCCASIONS, HELD CAR FOR THREE DAYS EACH TIME, UNSUCCESSFUL IN ADDRESSING PROBLEM. CHARGED FOR REPLACEMENT OF ASD RELAY AND CHARGED $249.17. PROBLEM STILL UNRESOLVED AND CONTINUING. *TR
Tires, Sep 2, 2010
AFTER READING WHERE MULTIPLE JEEP GRAND CHEROKEE SRT8 OWNERS WERE EXPERIENCING FRONT TIRE FAILURE WITH FACTORY TIRES, I HAD MY TIRES CHECKED DURING AN ALIGNMENT. BOTH OF MY FRONT TIRES ARE EXPERIENCING A TREAD SEPARATION FAILURE. I BOUGHT THIS VEHICLE WITH BRAND NEW TIRES ON IT, 0 MILES FROM A LOCAL DEALER. I CONTACTED GOODYEAR CORPORATE, WHO SENT ME TO A GOODYEAR DEALER LOCALLY, WHO INSPECTED MY TIRES, INFORMED ME THEY WERE DEFECTIVE, AND OFFERED ME A PRO-RATED REPLACE OF 50% OFF. I FEEL THAT IF A TIRE (OR ANY PRODUCT) HAS A MANUFACTURING DEFECT, THEN IT SHOULD BE REPLACED AS SUCH AND NOT PRO-RATED. THE TIRE WAS OBVIOUSLY DEFECTIVE FROM DAY ONE, AND IS ONLY SHOWING SUCH AFTER SOME USE. NOW I HAVE TO PAY FOR REPLACEMENT OF TIRES THAT ARE NOT COMPLETELY USED NOR WORN TO TREADWEAR MARKERS FOR FEAR OF COMPLETE TIRE FAILURE. *TR
Power train, Aug 27, 2010
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED AS HE STARTED THE VEHICLE, HE NOTICED FLUIDS LEAKING FROM THE TRANSMISSION. THE DEALER REPLACED THE PLUGGED ADAPTER GUIDE BUSHING TO CORRECT THE FAILURE. AT 29,500 MILES, THE CONTACT WAS DRIVING 20 MPH AND ATTEMPTING A RIGHT TURN WHEN THE TRANSMISSION SLIPPED AND THE VEHICLE WOULD NOT ACCELERATE OVER 10 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONSOLE SHIFT WAS REPAIRED. AT 34,500 MILES, THE FAILURE RECURRED AND THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH. ALL FOUR TRANSMISSION GEAR SELECTOR WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS DRIVABLE YET THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE DEALER ADVISED THAT THE SOFTWARE WOULD NEED AN UPDATE TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 34,600. UPDATED 11/16/10*BF THE CONSUMER STATED THE VEHICLE IS STILL NOT SHIFTING PROPERLY AND STAYS IN FIRST GEAR TOO LONG. UPDATED 11/16/10*JB
Electrical system, Aug 25, 2010
CAR WOULD NOT START. IT WAS TOWED TO THE DEALERSHIP WHICH HAD TO REPLACE THE STARTER SOLENOID WIRE. THE SERVICE DEPARTMENT INFORMED ME THIS WAS A KNOW DESIGN DEFECT, BUT SINCE I WAS JUST OUT OF WARRANTY (37K) I WOULD HAVE TO COVER THE COST. IF THIS IS A KNOW PROBLEM, WHY ISN'T IT FIXED. *TR
Vehicle speed control, Aug 10, 2010
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 60 MPH THE ACCELERATOR PEDAL GOT STUCK. HE STEPPED ON THE BRAKE PEDAL, WHICH DEPRESSED ALL THE WAY TO THE FLOOR WITHOUT STOPPING THE VEHICLE. THE VEHICLE WOULD NOT STOP UNTIL HE SHIFTED IT INTO NEUTRAL AND ENGAGED THE EMERGENCY BRAKE. THE VEHICLE WAS SHUT OFF AND UPON RESTART OPERATED AS NORMAL. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 56,000.
Visibility, Aug 6, 2010
I BOUGHT A 2007 JEEP CHEROKEE I AM A SENIOR CITIZEN ON A FIXED INCOME I BOUGHT THIS CAR BECAUSE I WANTED TO FEEL SAFE NOW I HAVE 2 WINDOWS THAT FAILED AT THE SAME TIME AND WONT ROLL UP JEEP WANT ME TO REPLACE 2 WINDOWS AND REGULATORS TO FIX THERE PROBLEM. $900.00 I HAVE OWNED DODGE PRODUCTS SINCE 67 . STEP UP TAKE RESPONSIBILITY .ESPECIALLY SINCE YOU'VE GOTTEN BAILED OUT . THIS WILL BE MY LAST DODGE PRODUCT .I OWN 3 DODGE PRODUCTS RIGHT NOW AND MY SON HAS 2 INCLUDING THE 97 JEEP CHEROKEE WITH THE DEATH WOBBLE YOU DIDN'T RECALL..WHICH WAS JUST A 1/4 BOLT .THAT YOU JUST GAVE DIRECTIONS ON HOW THO FIX AND MY SON HAD TO PAY TO GET YOU PROBLEM FIXED. *TR
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Aug 4, 2010
I PURCHASED A 2007 USED JEEP GRAND CHEROKEE FROM KELLY JEEP ON 3/11/2010, WITH AN ODOMETER READING OF 24,758 MILES. THIS VEHICLE HAS STALLED RANDOMLY SEVEN (7) TIMES SINCE THE DATE OF PURCHASE. IT HAS BEEN RETURNED TO THE DEALER'S SERVICE DEPARTMENT THREE TIMES AND EACH TIME THEY HAVE NOT BEEN ABLE TO DUPLICATE THE CAUSE OF THE STALLING. THE STALLING OCCURS AFTER A STOP AND THEN ATTEMPTS TO PROCEED INTO A TURN AT LOW SPEED. IT OCCURS MORE FREQUENTLY WHEN A RIGHT TURN IS BEING MADE. THE ENGINE STOPS AND ALL ELECTRIC ENERGY ARE LOST, JUST AS THOUGH THE IGNITION WAS TURNED OFF. BRAKING ASSIST AND POWER STEERING ARE LOST. I HAVE PROVIDED THE DEALER A DOCUMENT LISTING AND OBSERVATION OF EACH OF THE SEVEN EVENTS. SEVERAL HAVE PLACES ME IN A COMPRISING POSITION AND IF TRAFFIC HAD BEEN HEAVY COULD HAVE RESULTED IN A SERIOUS ACCIDENT. THE VEHICLE ALWAYS IS ABLE TO RESTART AFTER IT STOPPED, THE IGNITION TURNED OFF AND PLACED IN PARK. *TR
Power train, Jul 29, 2010
OWN A 2007 JEEP GRAND CHEROKEE 4X4, BOUGHT 4 MTHS AGO, I CAN BE DRIVING IT DOWN A ROAD AND ALL THE SUDDEN IT LOSES POWER LIKE AN ACCELERATION PROBLEM, THEN IT WILL SUDDENLY JUST TAKE OFF VERY QUICKLY, THE TRANSMISSION KEEPS SLIPPING, I CAN BE ON THE INTERSTATE GOING 65, TAKE MY FOOT OFF THE GAS TO SLOW DOWN SOME AND HEAR A HARSH SHIFTING PROBLEM. I HAVE TAKEN IT TO THE DEALERSHIP 3 DIFFERENT TIMES, EACH TIME THEY TELL ME THERE IS NO PROBLEM WITH THE CAR, I AGREE WITH THE OTHER COMPLAINTS ON THESE ISSUES WHICH I HAVE HAD THEM ALL IN 4 MTHS. WINDOWS GET STUCK AND WON'T ROLL UP AND DOWN, CAR HAS NOT STARTED 3 TIMES AND HAD TO PUT IN A NEW STARTER, CRAZY DANGEROUS ACCELERATION, SHIFTING ISSUES WITH THE TRANSMISSION!!!!!!!! I HAVE OWNED A 1995 JEEP CHEROKEE SINCE 2003 AND NO PROBLEMS, GOT THIS ONE AND PROBLEM AFTER PROBLEM. THIS ACCELERATION/ SHIFTING ISSUE IS GOING TO KILL SOMEONE IF THIS CAR ISN'T RECALLED FOR THIS PROBLEM!!!!! *TR
Steering, Jul 23, 2010
POWER STEERING LEAKS FROM HOSES, HAD TO REPLACE ALL OF THEM. THE POWER STEERING RESERVOIR WOULD LEAK DRY IN ABOUT 2 DAYS OF CITY DRIVING. NOT REPLACED UNDER WARRANTY, ONLY 30,000 MILES ON JEEP, DEALER SAID IT WAS "NOT COMMON, BUT HAVE SEEN A FEW WITH THE SAME ISSUE." *TR
Vehicle speed control, Jul 19, 2010, crash
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE LAREDO. WHILE SITTING AT A DRIVE THROUGH WINDOW HER VEHICLE SUDDENLY ACCELERATED THROUGH THE PARKING LOT. SHE LOOKED DOWN AND NOTICED THAT THE ACCELERATOR PEDAL WAS STUCK. SHE ALMOST LOST CONTROL OF THE VEHICLE AS THE VEHICLE CONTINUED TO ACCELERATE IN THE PARKING LOT CAUSING HER TO CRASH INTO THE CURB AND DAMAGED BOTH RIMS AND TIRES ON THE PASSENGER SIDE OF THE VEHICLE. THERE WERE NO INJURIES. THE POLICE WERE NOT NOTIFIED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THERE WAS ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE A WEEK PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
Air bags, Jul 12, 2010, crash
TL*THE CONTACT OWNS A 2007 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON CRASH AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT A FAILURE DID NOT EXIST IN THE VEHICLE. THE DEALER STATED THAT THE AIR BAGS FUNCTIONED AS INTENDED. THE VEHICLE WAS IN THE DEALERS POSSESSION TO HAVE THE BODY DAMAGE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 27,000.
Power train, Electrical system, Jul 5, 2010
BOUGHT USED 2007 GRAND CHEROKEE FROM ADAMS JEEP, ABERDEEN MD IN NOV. 2009. WITHIN FIRST MONTH, WHILE TRAVELING AROUND 30 MPH, CAR WOULD NOT ACCELERATE WHEN PUSHING ON GAS PEDAL DESPITE ENGINE RACING. PRND LIGHTS ALL LIT UP. TOOK CAR BACK TO DEALER AND BEZEL GEAR SELECTOR REPLACED AFTER PAYING $100 DEDUCTIBLE ON EXTENDED WARRANTY. SAME PROBLEM OCCURRED 5 MONTHS LATER. DEALER CHARGED ME FOR ELECTRONIC CONTROL MODULE UPDATES. ONE MONTH LATER, SAME PROBLEM OCCURRED, DEALER REPLACED BEZEL GEAR SELECTOR AGAIN. ONE MONTH LATER, SAME EXACT PROBLEM OCCURRED. THIS IS 4TH TIME TAKING CAR IN FOR LACK OF ACCELERATION WHILE PUSHING ON GAS PEDAL. DEALER STATES UNABLE TO FIX PROBLEM SINCE THEY CANNOT REPRODUCE IT. THIS IS A HUGE SAFETY PROBLEM AS I HAVE ALMOST BEEN HIT MULTIPLE TIMES WHEN MY CAR FAILS TO ACCELERATE WHEN PUSHING ON GAS PEDAL. CHRYSLER NEEDS TO RECALL THE SHIFTER MODULE IN THESE CARS BEFORE SOMEONE GETS KILLED. *TR
Tires, Jun 30, 2010
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE TIRES WERE EXPERIENCING TREAD SEPARATION. THE CONTACT CALLED THE DEALER WHO ADVISED THERE WAS A PROBLEM WITH THE TIRES. THE CONTACT SPOKE WITH THE TIRE MANUFACTURER WHO ADVISED SHE NEEDED AN ALIGNMENT AND NEW TIRES. THE CURRENT MILES WERE 23000. UPDATED EVOQ 09/01/10*JB UPDATED 10/28/10 *BF UPDATED 11/01/10 UPDATED 11/23/10 *BF UPDATED 11/23/10 THE CONSUMER STATED SHE HAD TO PAY $1090 TO REPLACE TWO DEFECTIVE TIRES. UPDATED EVOQ 12/17/10. *JB UPDATED 10/24/11.*JB
Electrical system, Jun 26, 2010
VEHICLE TRAVELING ON PA TURNPIKE AT 65 MPH WHEN ENGINE SHUT DOWN. POWER SYSTEMS QUIT BUT I WAS ABLE TO GET THE CAR OFF THE DRIVING LANE COULD HAVE EASILY CAUSED A CRASH IF IT HAD QUIT DURING PASSING VEHICLE, 2007 GRAND CHEROKEE WITH N3.0 CRD DIESEL, WAS TOWED TO DEALER DEALER REPLACED CRANKSHAFT SENSOR TO FIX ISSUE. *TR
Tires, Jun 16, 2010
TIRE WEARS ON INSIDE WALL WHERE TREAD MEETS SIDEWALL ON GOODYEAR RSA EMT TIRES I HAVE GONE THROUGH 4 TIRES NOW ALL WITH THE EXACT SAME ISSUE. GOODYEAR HAS WORKED WITH ME ON "PRO-RATING" AT A REDUCED PRICE TO REPLACE. I AM STILL UNHAPPY WITH TIRES FAILING AFTER LESS THAN 10,000 MILES AND HAVING TO PAY TO REPLACE THEM. *TR
Wheels, Jun 3, 2010
2007 JEEP GRAND CHEROKEE. LEFT FRONT WHEEL CAME OFF THE VEHICLE. *BF THE TIRE DAMAGED THE FRONT FENDER WHEN IT SEPARATED FROM THE VEHICLE. THE CONSUMER STATED REPAIRS WERE MADE TO THE VEHICLE TWO WEEKS AGO. OHIO TRAFFIC CRASH REPORT # 10-0174-91. *JB
Electrical system, Vehicle speed control, Jun 2, 2010
THIS PROBLEM HAS OCCURRED ALMOST EVERY DAY FOR TWO MONTHS. I WILL DESCRIBE ONE INCIDENT, WHICH OCCURRED THIS EVENING AROUND 11PM. I WAS DRIVING ON THE HIGHWAY IN MY 2007 JEEP GRAND CHEROKEE WHEN MY ACCELERATOR STOPPED HAVING ANY EFFECT ON MY CAR. ALL OF THE GAUGES DIED (SO THE FUEL REPORTED EMPTY, THE SPEEDOMETER SAID I WAS NOT MOVING, ETC) - ALL OF THIS WHILE TRAVELING AT 65MPH. I HAD TO PULL OVER, TURN THE CAR OFF AND BACK ON, AND ALL OF THE PROBLEMS WENT AWAY. AS I'VE SAID, THIS HAS HAPPENED ONCE A DAY FOR THE PAST TWO MONTHS. SO FAR THERE APPEARS TO BE NO FIX FOR THE PROBLEM. *TR
Engine and engine cooling, May 25, 2010
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT SPEEDS OF 40 MPH, THE ACCELERATOR PEDAL FAILED TO OPERATE. ALL WARNING LIGHTS ILLUMINATED ON THE DASHBOARD AND THE VEHICLE STALLED. THE VEHICLE THEN INDEPENDENTLY RESTARTED AND IT WAS DRIVEN TO A LOCAL DEALER. THE DEALER ATTEMPTED TO DIAGNOSE THE VEHICLE BUT WAS UNABLE TO PRODUCE ANY FAILURE CODES. THE FAILURE RECURRED. AND THE VEHICLE WAS TAKEN TO THE DEALER THREE ADDITIONAL TIMES YET THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS UNABLE TO PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 40,800.
Electrical system, May 7, 2010
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SHUT DOWN CONSISTENTLY WITHOUT WARNING. THERE WERE NO WARNING LIGHTS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE DEALER COULD FIND NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE CURRENT MILEAGE WAS APPROXIMATELY 30,300.