2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints
1,108 reports, newest first.
Electrical system, Sep 10, 2009
NUMEROUS ELECTRICAL ISSUES. THE MOST DANGEROUS HAVE BEEN THE PRND LIGHTING UP AND VEHICLE NOT GOING OVER 1ST OR 2ND GEAR WHILE DRIVING. THIS HAS HAPPENED TO ME 7 TIMES NOW, 4 OF WHICH HAVE TRIED TO BE DIAGNOSED BY THE DEALER WITHOUT SUCCESS, THEY JUST REPLACED THE GEAR SHIFTER TWICE. THE 3RD TIME I HAD TAKEN A PHOTO OF THIS AND GAVE IT TO THE DEALER WHEN THEY TOLD ME 'NOTHING WAS WRONG' ACCORDING TO THEIR DIAGNOSTICS. PHOTO PROVED OTHERWISE. ALSO THE VEHICLE HAS SHUT ITSELF OFF TWICE WHILE I WAS DRIVING ON A BUSY ROAD. THE WINDOWS ALSO GET STUCK AND WILL NOT WORK. HAVE TO OPERATE ONE WINDOW TO MAKE THE OTHER ONE WORK. THE BATTERY FAILED AND 'TRANSMISSION OVER TEMP" ERROR HAPPENED AT THE SAME TIME. MANUFACTURER'S SERVICE AGENT SAID IT WAS A FALSE READOUT DUE TO BATTERY FAILURE BUT THEY DID FIX SOMETHING ON THE TRANSMISSION. I AM FILING FOR A SECOND LEMON LAW ARBITRATION HEARING IN FLORIDA. IT IS A VERY DANGEROUS VEHICLE WITH THESE ISSUES. INCIDENT DATE ON THIS FORM IS ONLY THE LAST DATE OF OCCURRENCE SINCE ONLY ONE OPTION. THIS HAS BEEN A PROBLEM SINCE FIRST PURCHASING THIS 'NEW' VEHICLE. *TR
Power train, Jul 27, 2009, crash
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, A CHILD CROSSED OVER THE DRIVER'S SEAT TO EXIT THE VEHICLE. HE HELD THE GEAR SHIFT TO SUPPORT HIMSELF, WHICH CAUSED THE VEHICLE TO SHIFT INTO DRIVE. THE VEHICLE SPED DOWN A HILL AND CRASHED INTO A TREE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP AND THE MECHANIC STATED THAT THE CABLE WENT INTO THE SHIFTING GEAR, WHICH CAUSED THE VEHICLE TO SHIFT INTO GEAR WITHOUT THE KEY IN THE IGNITION. THE BODY OF THE VEHICLE WAS REPAIRED, BUT NOT THE GEAR SHIFT. THE VEHICLE IS STILL AT THE AUTO BODY SHOP. THE CONTACT WOULD LIKE SOMEONE FROM CHRSYLER TO INSPECT THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 43,000.
Engine and engine cooling, Jul 6, 2009
VEHICLE LOSES POWER AT INTERSTATE SPEED. INCIDENTS: 5-30-2007. WIFE WAS DRIVING VEHICLE ON INTERSTATE. VEHICLE JUST TURNED OFF AFTER LOOSING POWER. WIFE PULLED TO SHOULDER OF ROAD AND PUT INTO PARK. RESTARTED ENGINE. NO 'CHECK ENGINE LIGHT". TOOK VEHICLE TO DEALERSHIP FOR SYSTEM SCAN. SONYA RECHTOROVIC AT LANDMARK DODGE (770-968-4900)CHECKED VEHICLE INTO REPAIR. RECEIVED PAPERWORK WHICH SAYS "CUSTOMER STATES WHILE DRIVING ON INTERSTATE, VEHICLE SHUTS OFF. NO CODES IN SYSTEM. ALL SYSTEMS OPERATING AS DESIGNED. TEST DROVE VEHICLE AND COULD NOT DUPLICATE CONCERN." INCIDENTS HAVE HAPPENED AGAIN ON 7-1-2009, 7-4-2009 AND ON 7-6-2009. LOST POWER AT INTERSTATE SPEED WHILE DRIVING. ENGINE LIGHT DID COME ON, AND I PULLED TO SHOULDER OF ROAD AND WAITED A FEW MINUTES. TOOK VEHICLE TO TWO DIFFERENT DEALERSHIPS. "JOE BROOKS" AT DOUGLAS COUNTY DODGE AT 770-942-1102 AND VIC DANIEL AT LANDMARK DODGE AT 770-968-4900 OR 678-251-2327. BOTH DEALERSHIPS STATED "OUT OF WARRANTY AND WOULD BE $100 JUST TO SCAN THE SYSTEM FOR ERRORS". I TOOK VEHICLE TO AUTOZONE AND HAD VEHICLE SCANNED FOR FREE. RECEIVED ERROR CODE "U0404 CODE- INVALID DATA RECEIVED FROM GEAR SHIFT CONTROL MODULE". SEEN RECALL D46 FOR 2005 JEEP GRAND CHEROKEE TO REPROGRAM PCM. I BELIEVE MY 2007 JEEP GRAND CHEROKEE LAREDO HAS THIS ISSUE. CALLED CHRYSLER AT 1-800-853-1403 AT 1045 AM ON 7-6-2009 AND SPOKE WITH "DAN THOMAS". DAN LOOKED UP MY VIN NUMBER AND STATED THAT "NO RECALLS ARE FOR THIS VEHICLE AND IF A RECALL DOES COME OUT, THEN A LETTER WILL BE MAILED TO YOU". *TR
Fuel system, Other, Jun 18, 2009
PUSH ON GAS NOTHING HAPPENS. CONTINUE TO HIT GAS PEDAL THEN IT KICKS IN. HAS HAPPEN SEVERAL TIMES. HAPPENING AT LEAST 2 TO 3 TIMES A WEEK TAKING IN TOMORROW 6/20/09 BECAUSE WAS BOUGHT NEW WITH 18 MILES AND NOW 37,000 MILES ON JEEP ( PASS WARRANTY OF COURSE) TO BE COVERED I WOULD THINK PULLING OUT INTO TRAFFIC IT WOULD BE CONSIDERED A SAFETY ISSUE. TALK TO A MECHANIC THAT HAS WORK ON SEVERAL WITH A FLY BUY WIRE ACCELERATION BEING THE PROBLEM. *TR
Engine and engine cooling, Jun 17, 2009
I HAVE A 2007 JEEP GRAND CHEROKEE DIESEL. BOUGHT NEW, NOV. 07. AT ABOUT 28K MILES, ON MAY 24, NOXIOUS FUMES STARTED COMING THROUGH THE A/C VENTS WHILE IDLING, AFTER COMING TO A STOP. TOOK TO DEALER. THEY HAD IT FOR 3 DAYS, GOT A RUN AROUND, THEY SAID CHRYSLER TECH LINE SAID IT WAS NORMAL, TOLD ME TO SET THE A/C SYSTEM ON RECIRCULATION. SERVICE MANAGER ADMITS HE SMELLED IT BUT THEY COULDN'T FIND THE PROBLEM. CALLED CHRYSLER TECH LINE, THEY SAID THE SAME THING ALSO THAT I SHOULD TAKE IT TO A DEALER WITH BETTER TECHNICIANS. PROBLEM IS GETTING WORSE, STINKS, CAUSES EYE STING. PROBABLY EXHAUST FUMES, SMELLS LIKE A NATURAL GAS LEAK ONLY WORSE! *TR
Tires, May 20, 2009
FRONT GOOD YEAR TIRES SEPARATING FROM THE BELT. CAR IS IN PERFECT ALIGNMENT CHECKED BY DEALER. HUNDREDS MAYBE THOUSANDS HAVE BEEN REPORTING THE SAME PROBLEM, ALL AT AROUND 20K MILES. DEALER FAILING TO WARRANTY THEM CLAIMING THAT ITS NORMAL ON THESE TRUCKS DUE TO THE SUSPENSION??? NOT MY PROBLEM! DO NOT PLAN ON SPENDING $460 DOLLARS PER TIRE EVERY 20K MILES. *TR
Power train, May 4, 2009
WHILE DRIVING 60 MPH DOWN BUSY ROAD THE ENGINE DIED, WHEN ACCELERATOR WAS PRESSED THERE WAS NO POWER, DASH WENT COMPLETELY DARK. PULLED TO THE SIDE OF THE ROAD AND THE VEHICLE WOULD NOT GO INTO PARK. AFTER SEVERAL TRIES IT COULD BE RESTARTED. THE SHIFT CONTROL MODULE HAS ALREADY BEEN REPLACED DUE TO PREVIOUS PROBLEMS. *TR
Engine and engine cooling, Mar 6, 2009
2007 JEEP GRAND CHEROKEE (16,000 MILES) SHUTDOWN ON FREEWAY. I WAS IN THE LEFT LANE @70MPH. I HAD TURN FLASHERS ON AND MOVE TO THE SHOULDER. NO ACCIDENT, NO INJURY, CAR STARTED ON FIRST TRY ON THE SHOULDER. *TR
Power train, Mar 4, 2009, crash
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE GEAR WOULD SHIFT INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE ELECTRONIC SHIFT MODULE FAILED. THE PART NEEDED TO MAKE THE REPAIR WAS ON BACK ORDER. ON A SEPARATE OCCASION, WHILE DRIVING LESS THAN 60 MPH, THE VEHICLE SHIFTED INTO NEUTRAL AGAIN WITHOUT THE ACTUAL GEAR SHIFTER BEING MOVED. THE CONTACT'S VEHICLE WAS REAR-ENDED BY ANOTHER VEHICLE, WHICH CAUSED MINOR DAMAGES TO HER VEHICLE. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 20,600.
Tires, Feb 27, 2009
THE AUTOMOTIVE OIL CHANGE ASSOCIATION (AOCA) REPRESENTS THE FAST LUBE INDUSTRY, WITH MORE THAN 3,500 LOCATIONS IN NORTH AMERICA, SERVICING MORE TIRES THAN ANY OTHER ORGANIZATION. OVER THE PAST SEVERAL MONTHS MEMBERS REPORTED AN INCREASING NUMBER OF PROBLEMS WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) ' AND THEY ARE GETTING WORSE. CONVENTIONAL TPMS'S MEASURE TIRE PRESSURE AT THE VALVE AND USE A RADIO FREQUENCY TO TRANSMIT THE DATA TO AN ANTENNA ON THE SIDE OF THE VEHICLE. THE QUALITY OF THESE VALVE STEMS IS SO POOR THAT CAR CARE PROFESSIONALS KNOW - IF THEY CHECK THE TIRE PRESSURE, IT IS LIKELY THE VALVE WILL BREAK AND THEY WILL INCUR THE COST TO REPLACE, ABOUT $110.00 PER UNIT. SPECIFICALLY, THE 2008 JEEP GRAND CHEROKEE, AND THE 2008 CHEVROLET EQUINOX, HAVE ALUMINUM VALVES STEMS; THESE EASILY CORRODE, BECOME BRITTLE, AND BREAK AT THE TOUCH. THEY ALSO HAVE A PLASTIC CAP. IF THIS PLASTIC CAP IS IMPROPERLY SEATED, OR REPLACED BY AN AFTERMARKET CAP CONTAINING BRASS, OR BRASS THREAD INSERTS, IT LEADS QUICKLY TO GALVANIC CORROSION; THE RESULT- THE CAP FUSES TO THE VALVE STEM. ATTEMPT TO REMOVE THE CAP, THE STEM BREAKS. THE DRIVING PUBLIC IS BEING 'TRAINED' TO TRUST THESE MONITORS FOR ACCURATE TIRE PRESSURE. PROPERLY INFLATED TIRES REDUCE THE POTENTIAL FOR LIFE-THREATENING BLOWOUTS, ENHANCE HANDLING, IMPROVE FUEL EFFICIENCY, AND PROLONG TIRE LIFE; LOWERING THE COST OF OWNERSHIP. THESE SYSTEMS ARE TOO FRAGILE TO CONTINUE USING THEM IN PASSENGER VEHICLES WITHOUT ADDRESSING THE DURABILITY. AS THESE SYSTEMS AGE, FAILURE WILL INCREASE 100%. TPMS UNITS ARE SPEC'D OUT BY OEM'S- MANUFACTURED BY SIEMENS VDO (ACQ'D BY CONTINENTAL AG IN MAY '07). AOCA HAS MADE MANY INQUIRIES TO SEE IF THESE UNITS ARE INTENDED TO BE RECALLED OR REDESIGNED'THE RESOUNDING ANSWER IS 'NO'. IF OEM'S DO NOT CHANGE THE SPEC'S TPMS'S WILL CONTINUE TO BE POORLY MADE. AOCA ASKS NHTSA RECALL THESE UNITS TO PROTECT THE CONSUMER, AND PEOPLE MAINTAINING THE TIRES ON VEHICLES. *TR
Power train, Feb 19, 2009
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE GEAR SHIFT CONTROL MODULE WAS NOT WORKING PROPERLY. THE GEAR SHIFT WOULD NOT SHIFT INTO GEAR AT ANY SPEED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 37,000.
Electrical system, Feb 9, 2009
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER STATED THAT THE IGNITION SWITCH WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED UNDER WARRANTY IN 2007. IN 2009, WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT WOULD NOT TURN ON. IN ADDITION, ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND WOULD NOT DIM. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE BATTERY WAS LOW AND NO OTHER FAILURES COULD BE FOUND. THROUGH ONLINE RESEARCH, THE CONTACT HAS FOUND COMPLAINTS REGARDING THIS SAME ISSUE. THE FAILURE MILEAGE WAS 31,000 AND CURRENT MILEAGE WAS 32,000. UPDATED 3/12/09 *CN UPDATED 03/16/09.*JB
Electrical system, Feb 6, 2009, crash
WHILE DRIVING THE CAR STALLS OUT. AT SPEEDS 5-40 MPH AND STARTS RIGHT BACK UP. I TAKE TO THE DEALER 17 TIMES FOR THE SAME PROBLEM . CHRYSLER CORP TOLD IT IS NOT A LEMON. WHAT CAN TO DO WITH THIS CAR. *TR
Engine and engine cooling, Feb 3, 2009
VEHICLE WILL STALL WITHOUT WARNING. HAS OCCURRED AT LEAST SIX TIMES OVER THE PAST THREE MONTHS. THE STALL AS OCCURRED AT SPEEDS AS HIGH AS 45 MILES AND HOUR. THE VEHICLE HAS BEEN TAKEN TO THE DEALER FOUR TIMES IN THE PAST SIX WEEKS FOR THE SAME PROBLEM. THE DEALER HAS GIVEN US PUSH BACK WHEN WE SCHEDULE ANOTHER APPOINTMENT BECAUSE THEY CANNOT DIAGNOSE THE PROBLEM. OUR LAST APPOINTMENT SCHEDULED JANUARY 31,2009 THEY NEVER EVEN LOOKED AT THE VEHICLE. THE CAR STALLED AGAIN AT 45 MPH ALMOST CAUSING MY WIFE AND SEVEN MONTH OLD TO GET REAR ENDED. *TR
Exterior lighting, Jan 22, 2009
2007 AND NEWER JEEP GRAND CHEROKEE AND LAREDO HAS A PROGRAMMING DEFECT IN THE BRAKE LIGHTS. IF FOOT IS ON THE BRAKE, REMOVED THEN QUICKLY REAPPLIED THE BRAKE LIGHTS DO NOT COME BACK ON. ONLY THE THIRD/CENTER BRAKE LIGHT COMES ON. THIS ONLY OCCURS WHEN THE HEADLIGHTS ARE ON SO YOU STILL AT LEAST HAVE THE TAILLIGHTS. BUT NO RIGHT OR LEFT BRIGHT BRAKE LIGHT. DEALER DUPLICATED THE PROBLEM ON ALL UNITS IN THEIR STOCK. CHRYSLER ACKNOWLEDGES THE PROBLEM BUT IS DOING NOTHING TO CORRECT IT. I SOLD THE VEHICLE LAST MONTH AS I WON'T DRIVE A VEHICLE WITH DEFECTIVE BRAKE LIGHTS. *TR
Power train, Jan 9, 2009
I HAVE BEEN TO THE DEALER 3 TIMES FOR THIS ISSUE. FIRST IT WAS MY PRND LIGHTS WOULD ALL LIGHT UP AT THE SAME TIME AND MY ACCELERATION WOULD NOT WORK. THEN MY CHECK ENGINE LIGHT WOULD COME ON AND GO OFF AGAIN AFTER A FEW STARTS. NOW THE CHECK ENGINE LIGHT IS ON AND THE CODE IS U0404 WHICH I AM TOLD IS THE SHIFTER/ELECTRONIC CONTROL MODULE. WHILE SEARCHING THIS I HAVE FOUND HUNDREDS OF OWNERS WITH THE SAME PROBLEM, ALL RIGHT AFTER THEIR WARRANTY RAN OUT. I WENT TO THE DEALER WHILE STILL UNDER WARRANTY AND IT WAS NOT FOUND NOW THAT I AM 900 MIL;ES PAST WARRANTY THEY KNOW WHAT IT IS. I FEEL IF THIS MANY OWNERS HAVE THE SAME PROBLEM IT SHOULD BE RECALLED. I COMPLETELY LOST ACCELERATION WHILE ON THE HIGHWAY TWICE AND WAS ALMOST REAR ENDED. *TR
Electrical system, Jan 8, 2009
I WAS DRIVING HOME FROM A TRIP AND WAS TWO HOURS FROM HOME. I STOPPED AT A FRUIT STAND AND WHEN I GOT BACK IN THE VEHICLE IT WOULD NOT START DESPITE IT CLEARLY NOT BEING A BATTERY PROBLEM. THE CAR WAS TOWED TO THE DEALER. THIS OCCURRED ON A SATURDAY. ON MONDAY WHEN THEY INSPECTED THE VEHICLE IT STARTED WITH NO PROBLEM. THEY RAN A COMPUTER DIAGNOSTIC CHECK AND FOUND NO FAULTS. I WAS TOLD TO DRIVE THE VEHICLE UNTIL IT "ACTED UP AGAIN". TWELVE DAYS LATER IT WOULD NOT START AGAIN. I HAD IT TOWED TO THE DEALER WHO DETERMINED THAT THE STARTER MOTOR NEEDED TO BE REPLACED. I FIND IT AMAZING THAT I NEEDED TO WAIT UNTIL THE CAR BROKE DOWN AGAIN IN ORDER TO DETERMINE WHAT WRONG WITH THE VEHICLE. CLEARLY THERE WERE ISSUES AND SIMPLY RUNNING A COMPUTER TEST WAS NOT SUFFICIENT. *TR
Engine and engine cooling, Jan 8, 2009
I HAVE BEEN HAVING A STALLING PROBLEM FOR A COUPLE MONTHS NOW. WHEN I AM AT A STOP SIGN OR RED LIGHT, MY CAR WILL START TO IDLE VERY LOW AND THEN COMPLETELY DIE. IT WILL RESTART WHEN I PUT IT IN PARK AND TURN THE KEY AGAIN. THE NEXT TIME I TRY TO START MY CAR AFTER IT STALLS, IT USUALLY TAKES ABOUT 10 SECONDS FOR IT TO START WHEN TURNING THE KEY. MY CAR HAS DONE THIS 5 TIMES NOW. IT HAPPENS ABOUT ONCE A WEEK. MY CAR ALSO IDLES VERY LOW, VERY OFTEN WHEN I AM STOPPED. IT DOES NOT STALL EVERYTIME THOUGH. EVERYTIME IT HAPPENS I TAKE IT DIRECTLY TO THE DEALERSHIP. THE DEALERSHIP KEEPS TELLING ME NOTHING IS WRONG WITH MY VEHICLE, AND THEY DON'T KNOW WHY IT WOULD BE DYING WHEN STOPPED. *TR
Visibility, Dec 21, 2008
REGARDING WINDSHIELD CLEARING OF 2002 JEEP AND 2007 JEEP GRAND CHEROKEE. THE DRIVER SIDE WINDSHIELD WIPER DOES NOT CLEAR THE CENTER OF THE WINDSHIELD. THE DEALER SUGGESTED THAT I REPLACE THE WIPER, WHICH I DID WITHOUT SUCCESS. THE AREA THAT DOES NOT CLEAR IS DIRECTLY IN LINE WITH THE DRIVERS VIEW. THE PASSENGER SIDE CLEARS WELL. I CONTACTED A COMPANY THAT REPLACES WINDSHIELDS AND THEY TOLD ME THAT THE PROBLEM IS WITH THE SPRING TENSION ON THE WIPER ARM. I DID NOT YET REPLACE THE ARE THINKING THAT A NEW ARM WOULD HAVE THE SAME SPRING TENSION. MY DAUGHTERS JEEP ( THE 2002) HAS THE SAME PROBLEM. HOW COULD THIS CONDITION HAVE EXISTED FOR 5 YEARS WITHOUT CORRECTION? IT WOULD SEEM UNLIKELY THAT THESE 2 CARS ARE THE ONLY ONES THAT HAVE THIS PROBLEM. DO YOU HAVE ANY RECORD OF THIS CONDITION CAUSING ACCIDENTS? *TR
Power train, Dec 5, 2008
THE TRANSMISSION IN MY 2007 JEEP GRAND CHEROKEE LAREDO STARTED CLUNKING LOUDLY WHEN I SHIFTED FROM REVERSE INTO DRIVE. THE SERVICE ENGINE LIGHT WILL COME ON AFTER THIS OCCURS. THE PROBLEM WAS INTERMITTENT, THEN, ONE DAY I WAS SITTING AT A RED LIGHT. WHEN IT TURNED GREEN, I STEPPED ON THE GAS PEDAL AND THE VEHICLE WOULD NOT MOVE. IT ACTED AS IF WAS IN PARK. I SHIFTED IT TO PARK AND BACK INTO DRIVE SEVERAL TIMES AND SUDDENLY THE VEHICLE SLAMMED INTO GEAR LUNGED FORWARD INTO TRAFFIC. I REPORTED THIS PROBLEM TO MY DEALERSHIP (THE VEHICLE IS UNDER WARRANTY) WHO TOLD ME NO CODES REGISTERED IN RELATION TO THE SERVICE ENGINE LIGHT HAVING BEEN ON AND THAT THEY COULD NOT DUPLICATE THE PROBLEM. THEY RETURNED THE VEHICLE TO ME AND TWO DAYS LATER THE SAME TRANSMISSION CLUNKING BEGAN AND THE SERVICE ENGINE LIGHT CAME ON. I LEFT A RED LIGHT TODAY AND THE VEHICLE WOULD NOT SHIFT FROM FIRST GEAR INTO SECOND. FINALLY, IT SHIFTED, SLAMMING INTO GEAR, WITH A LOUD, HARD CLUNK THAT SHOT MY VEHICLE SEVERAL FEET AHEAD. I ALMOST LOST CONTROL OF THE VEHICLE AND WOULD HAVE HAD AN ACCIDENT IF A CAR HAD BEEN AHEAD OF ME. IT'S BACK AT THE DEALERSHIP WHO CLAIMS THERE'S NOTHING WRONG. THE CAR HAS ONLY 21,000 MILES ON IT. CLEARLY, THERE IS SOMETHING WRONG AND I FEAR FOR MY SAFETY AND CANNOT SIMPLY GO BUY ANOTHER VEHICLE. *TR
Power train, Nov 19, 2008
THE ENGINE STALLS WHILE AT LOW SPEEDS SHORTLY AFTER START-UP. NO ENGINE DIAGNOSTIC LIGHTS ARE PRESENT TO AID IN THE TROUBLESHOOTING. THE CAR HAS STALLED UNDER THE LOW SPEED CONDITIONS 5 TIMES SINCE PURCHASE. THE CAR CURRENTLY HAS 27,000 MILES. *TR
Steering, Service brakes, Hydraulic, Nov 10, 2008
FUNNY NOISE MAKING RIGHT TURN LIKE WHEEL RUBBING. THUMPING NOISE AT LOW SPEEDS FROM BRAKES. *TR
Engine and engine cooling, Nov 4, 2008
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. ON SEVERAL OCCASIONS, THE VEHICLE STALLED AND RESTARTED ON ITS OWN. OTHER TIMES, THE VEHICLE HAD TO BE MANUALLY RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THERE WAS NO RESOLUTION. THE CURRENT MILEAGE WAS 34,000 AND FAILURE MILEAGE WAS 29,000.
Steering, Suspension, Oct 20, 2008
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHEN THE CONTACT TURNS THE STEERING WHEEL ALL THE WAY TO THE RIGHT, THE INSIDE OF THE TIRE WOULD RUB AGAINST THE STABILIZER BAR. HE COULD HEAR A GROWLING NOISE, WHICH ALERTED HIM TO THE FAILURE. THE DEALER COULD NOT FIND ANY FAILURES; HOWEVER, THEY ADVISED HIM NOT TO TURN THE STEERING WHEEL ALL THE WAY. THE CONTACT BELIEVED THAT THIS COULD NOT BE AVOIDED. THE MANUFACTURER INFORMED HIM TO GET HIS VEHICLE INSPECTED AGAIN. HE TOOK THE VEHICLE TO ANOTHER DEALER AND THEY STATED THAT THE FRONT CARRIAGE WAS OFF CENTER. THE DEALER ADJUSTED THE CENTERING AND REALIGNED THE FRONT END. AFTER A FEW DAYS, HE TURNED THE WHEEL AGAIN AND HEARD THE GROWLING NOISE. THE CURRENT MILEAGE WAS APPROXIMATELY 22,900 AND FAILURE MILEAGE WAS APPROXIMATELY 20,000. UPDATED 12/11/08. *LJ THE MANUFACTURER TOLD THE DEALER TO REPLACE THE STABILIZER BAR. UPDATED 12/11/08. *JB
Engine and engine cooling, Oct 16, 2008
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. WHILE DRIVING APPROXIMATELY 5 MPH TO MAKE A TURN, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY SHIFTING THE GEAR INTO NEUTRAL. HE STATED THAT THE VEHICLE HAS BEEN EXPERIENCING THIS FAILURE FOR THE PAST YEAR. THE VEHICLE WAS DRIVEN TO THE DEALER ON TWO DIFFERENT OCCASIONS AND THEY PERFORMED A DIAGNOSTIC TEST, WHICH PRODUCED NO ERROR CODES OR DEFECTS. THE MANUFACTURER INFORMED HIM TO RETURN THE VEHICLE TO THE DEALER FOR ANOTHER DIAGNOSTIC TEST. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 36,500 AND FAILURE MILEAGE WAS 27,000.