2007 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,108 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2007 reports, 31 involved a crash and 11 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, switchJul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Campaign 14V438000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
THIS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 07V434000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V493000 on NHTSA.gov
Representative owner complaints
1,108 reports, newest first.
Power train, Dec 6, 2007
I STARTED THE VEHICLE AND STARTED DRIVING WHEN THE VEHICLE WOULD NOT GO FASTER THAN 20MPH AND FELT LIKE STALLING OUT. ON THE DASHBOARD IT SHOW THAT THE VEHICLE WAS IN P,R,N,AND D ALL AT THE SAME TIME (CIRCLES AROUND THE LETTERS). I CALL A JEEP DEALERSHIP AND THEY TOLD ME IF THE ENGINE LIGHT DIDN'T COME ON THERE'S ON CODE, SO THEY CAN'T FIX IT. JEEP ALSO TOLD ME THEY NEVER HEARD OF THIS PROBLEM. *TR
Service brakes, Hydraulic, Vehicle speed control, Dec 5, 2007
TL*THE CONTACT OWNS A 2007 GRAND CHEROKEE. WHILE DRIVING 5 MPH, THE TRACTION CONTROL SYSTEM ACTIVATED WHEN HE HIT A BUMP. AS A RESULT, THE VEHICLE WOULD NOT ACCELERATE. THE TRACTION CONTROL WOULD DEACTIVATE AFTER APPROXIMATELY TWO SECONDS AND THE VEHICLE WOULD ACCELERATE. THE CONTACT STATED THAT HIS FOOT WOULD STICK WHEN HE ATTEMPTED TO DEPRESS THE BRAKE PEDAL. HE FELT THAT AN ELECTRICAL BOX CAUSED THE FAILURE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 23,587 AND FAILURE MILEAGE WAS 600. UPDATED 01-10-08. *KB THE CONSUMER STATED FAILURES OCCURRED FREQUENTLY. UPDATED 12/31/07 *TR
Visibility, Nov 30, 2007
POWER WINDOW FAILURE (DESIGN FLAW) MY DRIVER AND PASSENGER WINDOWS HAVE BOTH FAILED. AFTER RESEARCH ON THE INTERNET, THIS IS A COMMON PROBLEM FOR JEEP AND THEY HAVE NOT ADDRESSED THE ISSUE, STILL SELLING THE DEFECTIVE PART WITH NO MODIFICATIONS TO CORRECT ISSUE. *TR
Engine and engine cooling, Power train, Nov 27, 2007
CAR SIMPLY STALLS - IN INTERSECTIONS, ON ROADWAY FOR NO REASON. DRIVE TRAIN, FLUID LEAKS CAR IS UNSAFE. *TR
Electrical system, Nov 16, 2007
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUTS DOWN COMPLETELY AND HAS TO BE RESTARTED. THE VEHICLE HAS BEEN TO THE DEALER 4 TIMES AND THEY CANNOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 8,976 AND FAILURE MILEAGE WAS 6,879. UPDATED 12/07/07.
Power train, Other or unspecified, Nov 15, 2007
I PURCHASED A NEW 2007 JEEP GRAND CHEROKEE 9/27/07 FROM TARBOX JEEP IN N. KINGSTOWN, RI THE DAY I TOOK DELIVERY THE JEEP HAD SEVERAL PROBLEMS THE FRONT WINDOWS DID NOT WORK PROPERLY, THE TAIL GATE WAS NOT LIGHTING UP PROPERLY AND I WAS GETTING A VIBRATION THROUGH OUT THE JEEP WHEN DRIVING OVER 45 MPH. I INFORMED THE SALES MAN THE NEXT DAY OF THE DEFECTS IN THE JEEP I BROUGHT THE JEEP IN TO BE SERVICED AND TO HAVE THE REPAIRS DONE ON 11/6/07 THE TAIL GATE WAS FIXED AS BEST AS THEY COULD BUT STILL DEFECTIVE THE FRONT POWER WINDOW'S WERE ALSO CORRECTED HOW EVER THE VIBRATION HAS NOT BEEN RESOLVED THEY REPLACED THE DRIVE SHAFT, THEY ALSO REMOVED THE TRANSMISSION AND REPLACED THE TORQUE CONVERTER THAT STILL DID NOT CORRECT THE PROBLEM. THEY KNOW BELIEVE IT NEEDS A NEW DOWNLOAG TO THE TRANSMISSION CONTROL MODULAR BUT THAT WILL NOT BE READY FOR AT LEAST 2 WEEKS AND THEY DO NOT KNOW IF THAT WILL CORRECT THE PROBLEM AND THEY ARE INSISTING I TAKE BACK THE JEEP ON 11/16/07 I FEEL THE JEEP MIGHT BE A SAFETY HAZARD TO DRIVE DUE TO TARBOX NOT KNOW WHAT THE PROBLEM IS I HAVE CALLED CHRYSLER AND I AM IN NEED OF HELP I DRIVE ABOUT 600 MILES EACH WEEK AND DO NOT FEEL SAFE DRIVING THE JEEP IN THE CORRECT CONDITION. I HAVE HAD A RENTAL CAR FOR 10 DAYS GOING ON 11 DAYS. I COULD USE SOME HELP ON THIS MATTER. *TR
Visibility, Nov 12, 2007
THE AUTO UP/DOWN FEATURE FOR THE DRIVERS SIDE POWER WINDOW DOES NOT WORK. WHEN USING THE BUTTON, THE WINDOW WILL GO UP A BIT THEN BACK DOWN, THEN UP AND DOWN. COULD POTENTIALLY BE A PROBLEM IN THAT THE WINDOW WILL NOT CLOSE. *TR
Engine and engine cooling, Nov 7, 2007
VEHICLE STALLED JUST AS I WAS GETTING READY TO PULL OUT INTO TRAFFIC ON 9/11/07 AT ABOUT 3,300 MILES. I COULD HAVE BEEN HIT BY ONCOMING TRAFFIC IF IT HAD STALLED A FEW MOMENTS LATER. IT STALLED AGAIN 11/5/07 AT ABOUT 10,000 MILES AFTER I PULLED INTO A PARKING PLACE AT WORK. *TR
Visibility, Nov 6, 2007
THE AUTO UP/DOWN FEATURE FOR THE DRIVERS SIDE POWER WINDOW DOES NOT WORK. WHEN USING THE BUTTON, THE WINDOW WILL GO UP A BIT THEN BACK DOWN, THEN UP AND DOWN. COULD POTENTIALLY BE A PROBLEM IN THAT THE WINDOW WILL NOT CLOSE. WILL TAKE VEHICLE TO DEALER TOMORROW. *TR
Engine and engine cooling, Oct 24, 2007
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 35-50 MPH, THE VEHICLE STALLED. THE ACCELERATOR PEDAL WAS DEPRESSED AND RELEASED BEFORE THE FAILURE OCCURRED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AGAIN, THE VEHICLE FAILED TO ACCELERATE FOR 15 SECONDS. THERE WERE NO WARNING INDICATORS. THE DEALER WOULD NOT DIAGNOSE THE VEHICLE BECAUSE THE ENGINE WARNING LIGHT WAS NOT ILLUMINATED. THE FAILURE MILEAGE WAS 2,000 AND CURRENT MILEAGE WAS 12,000.
Visibility, Oct 12, 2007
WE HAVE HAD THE WINDOWS IN OUR 2002 JEEP CHEROKEE JUST DROP,WHEN TAKEN TO THE DEALER THE WHOLE WINDOW REGULATOR HAS TO BE REPLACED, EVEN THOUGH IT IS A SMALL PIECE THAT BREAKS. THE SAME WINDOW TWICE HAS NOW FALLEN. THE DEALER REP SAID THIS IS A HUGE PROBLEM FOR THE JEEP LINE AND THEY HAVE HAD TO ORDER LARGE AMMOUNTS OF THE REGULATORS TO KEEP UP WITH THE BREAKAGE. WE HAVE A 2006 JEEP LIBERTY AT THE TV STATION I WORK AT AND BOTH OF THE REAR WINDOWS DID THE SAME THING,YET NO RECALL BY THE MANFACUTER,WHEN ASKED AT THE DEALER THEY JUST SHRUG THEIR SHOLDER THE COST OF THE UNIT IS AROUND $450 DOLLARS AND THEN THE COS OF LABOR THANK YOU. *TR
Engine and engine cooling, Oct 5, 2007
UPDATE OF NHTSA ODI COMPLAINT # 10203222 CONCERNING 2007 JEEP GRAND CHEROKEE WITH 3.0L CRD DIESEL ENGINE AND ELECTRONIC THROTTLE CONTROL: VEHICLE WAS TOWED TO SELLING DEALER ON 9/24/07. ON 10/2/07 SELLING DEALER TECHNICIAN CHANGED CRANKSHAFT POSITION SENSOR PER MANUFACTURER TSB BUT VEHICLE ENGINE STILL WOULD NOT START. ON 10/4/07 TECHNICIAN CHANGED FUEL FILTER WHICH ENABLED ENGINE TO START AND RUN. TECHNICIAN THEN CONFIRMED CORRECT OPERATION OF ENGINE, CLEARED ERROR CODES FROM POWERTRAIN MANAGEMENT COMPUTER SYSTEM, AND TEST DROVE VEHICLE FOR 10 MILES AND OBSERVED NO PROBLEMS. VEHICLE WAS RETURNED TO CONSUMER AND RE-ENTERED SERVICE ON 10/4/07. INVESTIGATION AND LABORATORY ANALYSIS OF FUEL FILTER THAT WAS REMOVED FROM VEHICLE ARE PENDING. *TR
Engine and engine cooling, Sep 17, 2007
WITHOUT WARNING WHILE DRIVING 2007 JEEP GRAND CHEROKEE WITH CRD (COMMON RAIL DIESEL) ENGINE WITH ABOUT 4,000 MILES ON ODOMETER UNDER LIGHT LOAD IN LIGHT TRAFFIC WITH ABOUT 3/4 TANK OF FUEL ON A HILLY RURAL HIGHWAY AT ABOUT 50 MPH THE MIL ("CHECK ENGINE LIGHT") TURNED ON AND WITHIN A SECOND OR SO, IF NOT SIMULTANEOUSLY, THE RED ERROR LIGHT INDICATING MALFUNCTION IN THE ELECTRONIC THROTTLE CONTROL SYSTEM ILLUMINATED AND BEGAN FLASHING. DRIVER IMMEDIATELY SLOWED TO 30 TO 35 MPH, ACTIVATED EMERGENCY FLASHERS, AND CHANGED ROUTE TO RETURN VEHICLE HOME, AT THAT POINT ABOUT A 15 MILE TRIP ON A COMBINATION OF HILLY RURAL HIGHWAYS AND SUBURBAN ARTERIAL ROADS. ABOUT 10 MILES LATER WHILE CLIMBING A HILL IN A BLIND CURVE ON A RURAL HIGHWAY WITH NO SHOULDER IN MODERATE TRAFFIC AT ABOUT 35 MPH THE ENGINE STALLED BRINGING VEHICLE TO HALT. IN THE SHOULDERLESS BLIND CURVE THERE WAS NEITHER VISIBILITY NOR ROOM FOR FOLLOWING TRAFFIC TO PASS, THUS CREATING AN EXTREMELY DANGEROUS CONDITION. DRIVER WAS ABLE TO RESTART VEHICLE BUT IT THEN SEEMED TO OPERATE IN "LIMP HOME MODE" AND DID NOT SEEM ABLE TO MOVE FASTER THAN ABOUT 20 TO 25 MPH BEFORE STALLING AGAIN. VEHICLE THEN STALLED REPEATEDLY IN THE LAST 5 OR SO MILES BACK TO HOME ON HILLY RURAL HIGHWAY IN MODERATE TRAFFIC, AND RESTARTING ATTEMPTS BECAME PROGRESSIVELY MORE DIFFICULT. BY THE TIME VEHICLE WAS RETURNED TO OWNER'S PROPERTY THE ENGINE WOULD NOT START EXCEPT TO RUN FOR A FEW SECONDS BEFORE SHUTTING OFF, AND VEHICLE HAVING BECOME COMPLETELY UNDRIVEABLE THEN HAD TO BE PUSHED TO A SAFE PLACE TO AWAIT TOW TO SELLING DEALER FOR SERVICE. DRIVER CONTACTED SELLING DEALERS SERVICE DEPARTMENT TO REPORT PROBLEM, AND SERVICE APPOINTMENT AND TOW TO SELLING DEALER ARE PENDING. *TR
Power train, Tires, Sep 16, 2007
2007 JEEP GRAND CHEROKEE LIMITED, 4.7 ENGINE, VIBRATION AT HIGHWAY SPEEDS BETWEEN 60 AND 75 MPH. DEALERSHIP HAS REPLACED BOTH DRIVESHAFTS WHICH HELPED SOME. GOODYEAR REPLACED ON GOODYEAR FORTERA HL TIRE WHICH WAS OUT OF ROUND. THIS HELPED SOME AS WELL. STILL THERE IS A VIBRATION (SHUDDER) THROUGHOUT THE VEHICLE AT THE SPEEDS MENTIONED PRIOR. *TR
Service brakes, Hydraulic, Sep 7, 2007
VEHICLE WAS TRAVELING APPROX 25 MPH. APPROACHING INTERSECTION LOW PRESSURE WAS APPLIED TO BRAKES WITH THE INTENT TO GRADUALLY INCREASE PRESSURE IN ORDER TO COME TO A SMOOTH STOP. ALMOST IMMEDIATELY AFTER APPLYING LIGHT PRESSURE TO THE BRAKE PEDAL THE BRAKES FAILED. THE BRAKE PEDAL WAS PUSHED COMPLETELY TO THE FLOOR BUT HAD NO EFFECT RESULTING IN A COMPLETE FAILURE AND THE VEHICLE ENTERED A BUSY INTERSECTION. A DELAYED REACTION APPLICATION OF THE EMERGENCY BRAKE GRADUALLY SLOWED THE VEHICLE TO A STOP. AUTHORIZED SERVICE CENTER (AT PLACE OF PURCHASE) STATED THE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. *JB
Latches/locks/linkages, Aug 30, 2007
TL*THE CONTACT OWNS 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 15 MPH, THE DOORS LOCKED AUTOMATICALLY. WHEN DRIVING WITH THE WINDOWS DOWN, THE LOCKS PINCHED THE CONTACT'S LEFT ARM BETWEEN THE ELBOW AND THE SHOULDER. THE MANUFACTURER STATED THAT THIS WAS NOT THEIR RESPONSIBILITY. THE CURRENT MILEAGE WAS 24,286 AND FAILURE MILEAGE WAS 17,500. UPDATED 01/02/08.*LJ THE BUTTON ON THE DOOR LOCKSHAS A GROOVE AROUND IT BELOW THE TOP THAT CAUSED IT TO PINCH THE CONSUMERS ARM. UPDATED 12/12/07
Engine and engine cooling, Electrical system, Aug 30, 2007
THE DAY AFTER I BOUGHT THE BRAND NEW 2007 JEEP GRAND CHEROKEE DIESEL, I UNLOCKED THE DOORS WITH THE KEY FOB, OPENED A COUPLE OF THE DOORS AND LOADED MY LUGGAGE, THEN I DID THE KEY SEQUENCE ON THE KEYFOB (LOCK+PANIC) TO TURN OFF THE BEEP WHEN YOU LOCK THE CAR. AFTER ALL THIS I TRIED TO START IT (CORRECT STARTING PROCEDURE - WAIT FOR GLOW LIGHT TO GO OUT) AND THE STARTER CRANKED THE ENGINE WITH NO FIRING AT ALL. I REPEAT AND WAIT 5 TIMES OVER ABOUT 5 MINUTES, IT FAILED TO START EACH TIME. FINALLY AFTER I HAVE WAITED ABOUT 2 MORE MINUTES, I TRIED AGAIN AND IT FIRED RIGHT UP LIKE IT IS SUPPOSED TO. I AM CONCERNED THE CAR COULD FAIL TO START AGAIN. UPDATED 01-16-08. *KB
Service brakes, Hydraulic, Aug 29, 2007
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN DEPRESSED. SHE STATED THAT THE BRAKES WOULD SQUEAL AND GRIND EACH TIME THEY WERE APPLIED. OCCASIONALLY, THE VEHICLE WOULD NOT STOP UNTIL THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES. THE FAILURES OCCURRED WHILE DRIVING BETWEEN 1 AND 45 MPH. THE DEALER REPLACED THE ABS SWITCH, HOWEVER, THE FAILURE CONTINUED. THE VEHICLE HAS BEEN TO THE DEALER SIX TIMES AND THEY HAVE BEEN UNABLE TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 8,000 AND CURRENT MILEAGE WAS 18,000.
Electrical system, Visibility, Aug 14, 2007
IN MAY 2007 WE STARTED HAVING PROBLEMS WITH THE A/C AND BLOWER MOTOR ON OUR VEHICLE. I CONDUCTED RESEARCH AND FOUND THROUGH TECH ADVISORY THE BLOWER CONTROL MODULE WERE THE PROBLEM AND WERE BEING REPLACED. I DISCONNECTED THE BLOWER CONTROL MODULE AND COULD SEE THE UNIT HAD MELTED AROUND THE WIRE HARNESS PLUG. I DID EXACTLY AS THE TECH ADVISORY RECOMMENDED AND REPLACED THE BLOWER CONTROL MODULE AND WIRE HARNESS PLUG. LESS THAN 70 DAYS THE EXACT SAME PROBLEM HAS OCCURRED AGAIN. I PULLED THE BLOWER CONTROL MODULE OUT AND COULD SEE THE NEW MODULE HAD ONCE AGAIN MELTED AROUND THE REPLACED PLUG. I CALLED THE DEALERSHIP AND WAS TOLD THEY WOULD WARRANTY THE PART AND I JUST NEEDED TO BRING THE ORIGINAL INVOICE AND BAD MELTED BLOWER CONTROL MODULE IN AND THEY WOULD GIVE ME A NEW ONE. I DID THAT LAST NIGHT AND WHEN I WAS AT THE DEALERSHIP THEY LOOKED AT THE MELTED BLOWER CONTROL MODULE AND TOLD ME BECAUSE I DID NOT REPLACE THE ENTIRE WIRE HARNESS THEY WOULD NOT REPLACE THE MELTED MODULE. I INQUIRED AS TO THE COST TO REPLACE THE ENTIRE WIRE HARNESS AS IT REQUIRED PULLING OUT THE ENTIRE DASH TO SIMPLY UNPLUG THE OLD HARNESS AND PLUG THE NEW ONE IN. I WAS TOLD 8 HOURS OF LABOR AND COST OF PARTS FOR THE NEW HARNESS AND BLOWER CONTROL MODULE WHICH WAS ESTIMATED AT $700.00. THE PARTS THEMSELVES ARE LESS THAN $200.00. WHEN I REPLACED THE ORIGINAL PART I DID IT EXACTLY AS THE TECH ADVISORY TOLD ME SO WHICH WAS DATED SOMETIME IN MAY 2007. IN ADDITION TO THE PART MELTING IT HAS SANK THE TOP EDGE OF THE CARPET IN THE PASSENGER SIDE FLOOR BOARD. I VIEW THIS AS AN EXTREME SAFETY HAZARD AND COULD ACTUALLY CASE A FIRE IN THE VEHICLE. THE DEALERSHIP ADVISED NO WARRANTY RECALLS HAVE BEEN ISSUED FOR THIS ISSUE EITHER. I THINK CHRYSLER SHOULD RE-EXAMINE HOW MANY OF THESE BLOWER CONTROL MODULES THEY HAVE REPLACED AND THE RISK THEY ARE PUTTING THE PUBLIC AT BY NOT RECALLING THEM. ANY ASSISTANCE IN THIS MATTER WOULD BE APPRECIATED. *TR
Engine and engine cooling, Aug 1, 2007
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT WHILE DRIVING 60 MPH. HE LOST CONTROL OF THE VEHICLE AND THEN IT SHUT OFF AND BEGAN TO COAST. THE VEHICLE RESTARTED, BUT SHUT OFF AGAIN. THE CONTACT RECEIVED A RECALL NOTICE IN THE MAIL ON JULY 11, 2007 REGARDING THE TIPM. THE DEALER CURRENTLY HAS THE VEHICLE, BUT CANNOT GET IT TO START. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 4,260.
Power train, Jul 25, 2007
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO LOSE SPEED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED FOR THE TRANSMISSION CONTROL. TWO DAYS AFTER REPLACING THE TRANSMISSION CONTROL, THE SHIFTER AND TRANSFER CASE FAILED. THE MANUFACTURER IS AWARE OF THE FAILURE AND STATED THAT THEY WOULD INVESTIGATE IT FURTHER. THE CONTACT WAS ADVISED TO CALL NHTSA. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 9,901 AND FAILURE MILEAGE WAS 3,652.
Trailer hitches, Jul 17, 2007
THE FACTORY INSTALLED TOW HITCH HAS TOO MUCH PLAY (CLEARANCE OR SLIP FIT).WHEN YOU INSTALL A STANDARD SIZE RECEIVER(MALE) YOU CAN MOVE IT UP AND DOWN .500 OF AN INCH OR MORE. IT IS WAY TOO SLOPPY OF A FIT. THIS WILL LEAD TO LOCK PIN WEAR AND IN AN EXTREME CASE,PIN SHEAR. THIS IS AN ACCIDENT WAITING TO HAPPEN.PLEASE INSPECT THIS FIT.*AK
Trailer hitches, Jul 17, 2007
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT THE TOWING HITCH EXTENDER MOVES UP AND DOWN. HE STATED THAT THE HITCH SHOULD BE SECURED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 4,000.
Air bags, Jul 9, 2007, crash
TL*THE CONTACT OWNS A 2007 JEEP CHEROKEE. THE VEHICLE WAS A LOANER FROM THE DEALER. WHILE DRIVING 60 MPH, THE CONTACT STRUCK A DEER WITH THE FRONT OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATOR LIGHTS AND THE WEATHER WAS NOT A FACTOR. THE DRIVER SUSTAINED BACK INJURIES. THE FRONT GRILL, BUMPER, AND FRONT PASSENGER SIDE WERE DENTED AND CRACKED. THE HOOD IS DENTED AND THERE IS SOME LEAKING AND DAMAGE TO THE VEHICLE'S UNDERCARRIAGE. THE CONTACT HAS A POLICE REPORT AND PICTURES OF THE DAMAGE. THE CURRENT AND FAILURE MILEAGES WERE 2,900.
Power train, Jul 9, 2007
I RECENTLY LEASED A NEW 2007 JEEP GRAND CHEROKEE 3.7 L , 6 CYLINDERS. THIS WAS THE SECOND TIME IN LESS THAN A MONTH THAT THE VEHICLE STALLED WHILE DRIVING AT HIGHWAY SPEED 50 MPH) AND LOCAL SPEED 30 MPH. THE VEHICLE SUDDENLY LOST POWER AND COULD NOT BE DRIVEN AT MORE THAN 20 MPH, AND THE INDICATOR GAUGES SEEM ED STUCK IN PLACE. ALSO, THE VEHICLE SHUT OFF WHEN MAKING A SHARP TURN INTO A PARKING SPACE AT WORK. THE FIRST INCIDENT OCCURRED ON A MAJOR HIGHWAY IN NEW YORK CITY ,AND MY FEAR WAS THAT ANOTHER VEHICLE WOULD REAR END MY VEHICLE. WE HAD THE VEHICLE TOWED TO THE ORIGINAL PURCHASING LOCATION AT ADDITIONAL COSTS TO US, AND THEY STATED THAT THE PROBLEM WAS RELATED TO THE SHIFT CONTROLLER, TRANSMISSION NOT SENDING THE PROPER SIGNAL FOR IT TO SHIFT PROPERLY. THEY TOLD US THEY WOULD REPLACE THE SOLENOID, AND IT SHOULD BE FINE. THIS WAS LESS THAN A MONTH AGO, AND NOW MY WIFE WAS UNWILLING TO DRIVE THE VEHICLE FOR FEAR OF BEING STUCK IN TRAFFIC OR BEING INVOLVED IN AN ACCIDENT. I WILL BE TAKING THE VEHICLE BACK TO THE DEALER ON 7/9/07. ANY ADDITIONAL INFORMATION YOU COULD PROVIDE TO ADDRESS THIS PROBLEM WAS GREATLY APPRECIATED. I WILL ALSO CONTACT DAIMLER/CHRYSLER CORPORATE HEADQUARTERS IN THE MORNING.*AK