2008 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 733 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2008 reports, 23 involved a crash and 5 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionSep 17, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2008 Chrysler 300 vehicles manufactured May 31, 2007, to May 12, 2008, Dodge Magnum vehicles manufactured May 23, 2007, to May 12, 2008, Dodge Charger vehicles manufactured May 24, 2007, to May 12, 2008, Jeep Commander vehicles manufactured April 3, 2007, to May 12, 2008, and Jeep Grand Cherokee vehicles manufactured March 21, 2007, to May 12, 2008. In the affected vehicles, the ignition key (FOBIK) may not return to the "ON" position after being rotated to the "START" position, instead sticking between the two positions. Potentially, while the vehicle is being driven, the ignition may inadvertently move through the "RUN" position to the "ACCESSORY" or "OFF" ignition position, turning off the engine.
If the ignition stays between "START" and "ON" positions it could cause loss of certain electrical functions. If the ignition key inadvertently moves into the "OFF" or "ACCESSORY" position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began August 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P57.
Campaign 14V567000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Electrical systemFeb 6, 2008
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 08V059000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Representative owner complaints: electrical system
472 reports, newest first. Show all
Electrical system, Apr 22, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000. UPDATED 6/8/15*CN UPDATED 06/11/15*JB
Electrical system, Apr 20, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Electrical system, Apr 20, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ....UPDATED 07/22/15 *BF UPDATED 10/06/2017*CN
Power train, Electrical system, Apr 16, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE DID NOT START. THE CONTACT STATED THAT THE KEY HAD TO BE TURNED TO THE OFF POSITION THEN BACK TO THE ON POSITION IN ORDER FOR THE VEHICLE TO START. ONCE THE VEHICLE WAS STARTED, IT WOULD NOT SHIFT OUT OF THE PARK POSITION UNLESS THE IGNITION WAS TURNED TO THE OFF POSITION AND BACK TO THE ON POSITION. THE FAILURE RECURRED CONTINUOUSLY IN COLD WEATHER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Electrical system, Apr 14, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Apr 13, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) THREE MONTHS AGO. THE DEALER STATED THAT THE PARTS TO DO THE REPAIRS WERE STILL NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Electrical system, Apr 12, 2015
I HAVE RECEIVED A RECALL LETTER PRIOR TO THIS DATE AND WHEN I CALLED THE DEALER THEY SAID THEY HAD NO INFORMATION ON THIS RECALL. I WAS PARKED AND WHEN I TURNED THE KEY IT STUCK AFTER THE CAR TRIED TO START BACK IN THE ACCESSORY POSITION. I ASKED THE DEALER HOW LONG BEFORE THE DETAILS AND PARTS WOULD BE IN. STILL NO DETAILS TO DATE. ANY UPDATE WHEN I CAN GET AN APPT. CONCERNS ME THE OTHER PART OF THIS RECALL IS VEHICLE SHUTS DOWN WHILE GOING DOWN THE ROAD? THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Electronic stability control (ESC), Engine, Apr 10, 2015
WHILE DRIVING THE VEHICLE ON THE HWY ALL THE INTERIOR LIGHTS ON THE DASHBOARD FLICKERED ON, AND THEN THE CAR LOST POWER. HAS HAPPENED MULTIPLE TIMES SINCE THE, AND WE HAVEN'T DRIVEN IT IN 3 MONTHS. CHRYSLER SENT US A RECALL NOTICE LAST YEAR, BUT STILL HAS NOT MANUFACTURED A PART TO REPLACE THIS SAFETY RECALL. RECALL # P57 / NHTSA 14V-567. SINCE THIS PROBLEM STARTED I HAVE WASTED TIME AND MONEY TRYING TO HAVE IT REPAIRED..... AND IT KEEPS ON HAPPENING. JEEP DEALERS SHOULD ISSUE LOANER CARS, UNTIL THEY HAVE A PART TO FIX THIS. *TR
Electrical system, Apr 8, 2015
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. UPDATED 6/8/15*CN UPDATED 06/11/15*JB
Electrical system, Apr 3, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Apr 3, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) WAS RECEIVED IN OCTOBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Engine, Apr 1, 2015
THE VEHICLE HAS SHUT OFF RANDOMLY WITH KEY IN ON POSITION, ONCE HAPPENING WHILE DRIVING. DEALER STATES THERE IS NO OPEN RECALL ON THIS AND TO REMOVE KEY RINGS FROM KEYS. ONLY THING INSERTED AT TIME OF ISSUE IS KEY FOB REMOVED FROM EMERGENCY ACCESS KEY SO NOT A KEY WEIGHT ISSUE, DRIVER IS SHORT SO KNEE CAN NOT CONTACT AT ALL. *TR
Electrical system, Apr 1, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHEN STARTING THE ENGINE, THE VEHICLE FAILED TO START. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,600.
Electrical system, Mar 31, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. UPON ATTEMPTING TO RESTART THE VEHICLE, THE INSTRUMENT CLUSTER GAUGES AND SENSORS FLICKERED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Electrical system, Mar 30, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Air bags, Mar 29, 2015
I WAS DRIVING THE VEHICLE AT 68MPH ON THE FREEWAY WHEN THE AIRBAG LIGHT CAME ON. THREE MINUTES LATER THE CAR INDICATED THAT THE REAR PASSENGER DOOR WAS OPEN (WHICH IT WAS NOT). ABOUT 30 SECONDS LATER THE PASSENGER SIDE-CURTAIN AIRBAG DEPLOYED WHICH ALMOST CAUSED ME TO CRASH BECAUSE IT WAS SO LOUD. *TR
Electrical system, Mar 27, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/12/15*CN
Electrical system, Mar 27, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Mar 26, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Mar 26, 2015
PROBLEM STARTED WITH THE KEY FOB NOT RELEASING WHEN TRYING TO TURN OFF THE VEHICLE AND WILL STICK BETWEEN THE IGNITION AND AUXILIARY POSITIONS. I HAVE TO WAIT FOR 10-15 MINUTES OR DISCONNECT THE BATTERY CABLES IN ORDER TO REMOVE THE KEY FOB AND LOCK MY VEHICLE. NOW THE KEY FOB WILL MOVE TO THE AUXILIARY POSITION OR IN BETWEEN THE AUXILIARY AND ON POSITION WHILE DRIVING. THIS HAS CAUSED THE ENGINE TO STALL AND ALMOST CAUSED ME TO HAVE AN ACCIDENT ON THE HIGHWAY WITH MY CHILDREN IN THE VEHICLE. JEEP/CHRYSLER HAS BEEN ABSOLUTELY NO HELP AS I HAVE BEEN TOLD THAT MY JEEP WAS PRODUCED ONE MONTH AFTER THE EFFECTIVE DATE OF THE IGNITION RECALL AND THEY WILL NOT FIX IT. I WENT TO THE JEEP DEALERSHIP WHERE I PURCHASED THE VEHICLE AND WAS TOLD THAT THIS WAS A "COMMON PROBLEM" BUT A MONTH LATER I AM STILL WAITING FOR THE IGNITION MODULE. NOW I HAVE A JEEP THAT I BELIEVE IS NOT SAFE FOR MY FAMILY TO TRAVEL IN AND AM CONSTANTLY GETTING A RUN-AROUND FROM THE DEALERSHIP WHEN ATTEMPTING TO GET THIS PROBLEM REPAIRED. *TR
Electrical system, Mar 24, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS EXTREME DIFFICULTY IN GETTING THE KEY TO TURN OVER ON SEVERAL OCCASIONS. THE CONTACT MENTIONED THAT THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR MULTIPLE REPAIRS THAT DID NOT REPAIR THE VEHICLE. THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V567000 (ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Electrical system, Mar 23, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG, WINDOWS, MOON ROOF AND AIR CONDITIONER FAILED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000. UPDATED 5/5/15*CN UPDATED 9/29/2017*CN
Electrical system, Mar 23, 2015
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR . THE FAILURE MILEAGE WAS 60,000.
Electrical system, Mar 20, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE DEALER WAS CONTACTED AND WAS UNABLE TO PROVIDE A TIME FRAME FROM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Electrical system, Mar 19, 2015
WAS ADVISED OF RECALL 14V567000 AFFECTING MY VEHICLE ABOUT 6 MONTHS AGO. WAS TOLD NO PARTS AVAILABLE TO REPAIR IGNITIONS. ABOUT 3 MONTHS AGO STARTED TO HAVE STARTING PROBLEMS WITH IGNITION. CONTACTED DEALER AND TOLD THAT WE HAD TO KEEP WAITING FOR PARTS. NOW VEHICLE IS HORRIBLE TO TRY TO GET THE IGNITION TO START. HAVE TO KEEP TURNING KEY FOB BACK AND FORTH. CONTACTED DEALER AGAIN FOR IGNITION REPAIR AND WE WERE TOLD ONLY TO CONTACT CHRYSLER CUSTOMER ASSISTANCE. CONTACTED CHRYSLER AND THEY TOLD US TO GET CAR SERVICED. BUT SERVICE DEPT SAYS THEY CAN'T REPLACE IGNITION WITHOUT APPROVAL ON LIMITED PARTS FROM CHRYSLER. GIVING US A HEADACHE AND INOPERABLE CAR. MADE A COMPLAINT TO THEM AND NOW THEY TOLD US WE MISUNDERSTOOD DIRECTIVE FROM SERVICE. THEY GOT SERVICE TO ALLOW US TO SCHEDULE BRINING IN CAR. NEXT AVAILABLE DATE OF SERVICE IS IN THREE WEEKS. AND WE HAVE TO PAY COSTS UPFRONT AS NO PARTS AVAILABLE STILL FOR THIS RECALL THAT WAS ISSUED OVER 6 MONTHS AGO. GETTING FRUSTRATED WITH INOPERABLE CAR. *TR