2008 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 733 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2008 reports, 23 involved a crash and 5 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionSep 17, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2008 Chrysler 300 vehicles manufactured May 31, 2007, to May 12, 2008, Dodge Magnum vehicles manufactured May 23, 2007, to May 12, 2008, Dodge Charger vehicles manufactured May 24, 2007, to May 12, 2008, Jeep Commander vehicles manufactured April 3, 2007, to May 12, 2008, and Jeep Grand Cherokee vehicles manufactured March 21, 2007, to May 12, 2008. In the affected vehicles, the ignition key (FOBIK) may not return to the "ON" position after being rotated to the "START" position, instead sticking between the two positions. Potentially, while the vehicle is being driven, the ignition may inadvertently move through the "RUN" position to the "ACCESSORY" or "OFF" ignition position, turning off the engine.
If the ignition stays between "START" and "ON" positions it could cause loss of certain electrical functions. If the ignition key inadvertently moves into the "OFF" or "ACCESSORY" position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began August 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P57.
Campaign 14V567000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Electrical systemFeb 6, 2008
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 08V059000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Representative owner complaints: electrical system
472 reports, newest first. Show all
Electrical system, Engine, Mar 16, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 35 MPH, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.
Electrical system, Mar 15, 2015
3/15/15 SEVERAL MONTHS AGO I RECEIVED A NOTICE OF A SAFETY RECALL (P57/NHTSA 14V-567) THAT THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK) MAY STICK BETWEEN THE "START" AND "RUN" POSITION, WHICH MAY RESULT IN THE LOSS OF CERTAIN ELECTRICAL FEATURES AND/OR A LOSS OF ENGINE POWER, POWER STEERING ASSIST, AND/OR POSER BRAKE BOOSTER ASSIST IN ADDITION TO OTHER POSSIBLE ELECTRICAL MALFUNCTIONS. THE NOTICE ALSO STATED I WOULD BE CONTACTED AGAIN BY CHRYSLER WHEN THE REMEDY PART IS AVAILABLE. I CALLED A LOCAL DEALER AND WAS TOLD THE PARTS INDEED WERE UNAVAILABLE. I HAVE NOT HEARD ANYTHING FURTHER FROM CHRYSLER. I HAVE EXPERIENCED A FEW MINOR MALFUNCTIONS WITH WARNING LIGHTS BUT FORTUNATELY NOTHING SERIOUS. HOWEVER, THIS IS TAKING TOO *%^&%*( LONG. WHAT IS THE PROBLEM? REALLY, IS CHRYSLER MAKING AN EFFORT TO REMEDY THIS PROBLEM? I AM UNCERTAIN OF THE DATE, BECAUSE THERE IS NO DATE ON THE NOTICE; THE DATE LISTED ABOVE IS AN ESTIMATE. *TR
Electrical system, Mar 12, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Mar 11, 2015
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Electrical system, Mar 11, 2015
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE CONTACT ALSO INDICATED DIFFICULTIES WHEN ATTEMPTING TO SWITCH THE GEAR SELECTOR AND THE IGNITION KEY BECOMING STUCK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE CONTACT MENTIONED THAT A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V567000 (ELECTRICAL) WAS RECEIVED IN JULY 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE FAILURE MILEAGE WAS 55,000. UPDATED 4/20/15*CN
Electrical system, Mar 9, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Mar 9, 2015
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. UPDATED 04/13/15*LJ THE CONSUMER STATED THE VEHICLE WOULD CUT OFF WHILE DRIVING. THIS HAS OCURRED 50 TIMES OR MORE. THE IGNITION MAY HAVE BEEN STICKING AND CAUSING THE FAILURE. UPDATED 11/12/15*JS
Electrical system, Mar 9, 2015
2008 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE STALLS WHILE DRIVING AND WHEN ATTEMPTING TO START IT. *SMD THE CONSUMER RECEIVED A RECALL LETTER. HOWEVER, THE LETTER STATED THERE WAS NO PART TO PERMANENTLY FIX THE PROBLEM. RECALL # 14V567000. *JB
Electrical system, Air bags, Mar 8, 2015, crash
AIR BAG DID NOT DEPLOY IN TWO SEPARATE FRONT END COLLISIONS KEY LOCKED IN IGNITION AND COULD NOT BE REMOVED. *TR
Electrical system, Air bags, Mar 8, 2015, crash
KEY WOULD BE LOCKED IN IGNITION AIRBAGS DO NOT DEPLOY AT COLLISIONS ABOVE 35 MPH. *TR
Electrical system, Air bags, Mar 8, 2015
PURCHASED THE VEHICLE USED WITH APPROXIMATELY 57,000-58,000 MILES IN 2011. TWO SEPARATE FRONT END COLLISONS AT ABOVE 35 MPH WITH DEER IN RURAL AREA. NO AIR BAG EVER DEPLOYED IN MAY 2014 WITH MILEAGE AT APPROXIMATELY 109,852 THE KEY WOULD LOCK IN THE IGNITION AND COULD NOT BE REMOVED. CAR WAS STILL RUNNING, DASH LIGHTS WOULD STAY ON AND SHIFTER COULD BE MOVED. TOOK TO MALOY FORD IN JASPER, ALABAMA. THEY "REPAIRED" USING A "WIN KIT - TRANSMITTERS AND WIN" IT HAS BEEN WORKING SINCE THAT TIME. QUESTION: IS THE IGNITION REPAIRED? IS THE ELECTRICAL SYSTEM STILL IN NEED OF THE RECALL PART THAT WAS NOT YET AVAILABLE AT TIME OF NOTIFICATION OF RECALL? *TR
Electrical system, Mar 6, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Mar 6, 2015
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRONT MODULE COMPUTER WAS REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V567000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Electrical system, Mar 2, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Electrical system, Engine, Mar 1, 2015
HAVE HAD NOTHING BUT PROBLEMS WITH THIS JEEP. PURCHASED IT AS A CERTIFIED PRE-OWNED AND IT HAS BEEN IN THE DEALER FOR SERVICE A SUBSTANTIAL AMOUNT. MAIN ISSUE IS THE CAR DOES NOT START WHEN I TURN THE KEY FOB. HAVE GOT TOWED TO THE DEALERSHIP THREE TIMES WITH THIS SAME ISSUE, ONCE IN MAY 2014, AGAIN IN JULY 2014 AND AGAIN IN SEPTEMBER 2014. DEALER CANNOT FIND SOLUTION TO FIX. COINCIDENTALLY, I RECEIVE A NOTICE FROM CHRYSLER IN NOVEMBER 2014, NOTICE NUMBER P57 WHICH STATES THERE IS A RECALL ON THE IGNITION! I WENT FOR (3) WEEKS IN MAY AND A FULL MONTH IN JULY WITH A LOANER! FOUR MONTHS AFTER I RECEIVE THE RECALL NOTICE, THE PROBLEM IS NOT FIXED. MY ''AD HOC'' SOLUTION WHEN CAR DOES NOT START IS TO SLAM THE DOOR WITH THE KEY IN THE IGNITION POSITION. THIS SEEMS TO START THE CAR. PITIFUL THAT THIS IS HOW I MUST START THE CAR NOW AS THERE SEEMS TO BE NOTHING ELSE I CAN DO... *TR
Electrical system, Feb 26, 2015
I RECEIVED A RECALL NOTICE ABOUT 4-5 MONTHS AGO FOR MY 2008 JEEP GRAND CHEROKEE. IT IS RECALL P57/NHTSA 14V-567 FOR AN IGNITION SWITCH. IT STATES THAT SOME OF THE VEHICLES MAY EXPERIENCE A FREQUENCY OPERATED BUTTON IGNITION KEY(FOBIK) THAT MAY STICK BETWEEN THE "START" AND "RUN" POSITION. THIS MAY RESULT IN THE LOSS OF CERTAIN ELECTRICAL FEATURES. IT CONTINUES TO STATE THAT THE IGNITION POSITION MAY RESULT IN THE LOSS OF CERTAIN ELECTRICAL FEATURES AND/OR A LOSS OF ENGINE POWER, POWER STEERING ASSIST, AND/OR POWER BRAKE BOOSTER ASSIST. I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER 1-800-853-1403 AND THEY TOLD ME THAT THEY DO NOT HAVE THE PART IN AND HAVE NO IDEA WHEN THE PART WILL BE IN. I FIND THIS VERY DISTURBING AND QUITE FRANKLY NOT ACCEPTABLE. THIS IS A SERIOUS SAFETY ISSUE THAT CAN CAUSE MY CAR TO SHUT OFF WHILE DRIVING AND POSSIBLY CRASH. IN MY OPINION THAT IS NOT AN ACCEPTABLE RESPONSE TO THOUSANDS OF PEOPLE THAT ARE EXPERIENCING THIS AND WAITING TO HAVE THIS REPAIRED. IT HAS ALREADY BEEN 4-5 MONTHS SINCE THE NOTICE WAS MAILED OUT. HOW IS IT POSSIBLE TO STILL NOT HAVE THE PART IN AND/OR AN ETA ON WHEN THE PART WILL BE IN STOCK? HAVING ENDING THE RECALL NOTICE WITH "WE'RE SORRY FOR ANY INCONVENIENCE, BUT WE ARE SINCERELY CONCERNED ABOUT YOUR SAFETY" DOESN'T EXACTLY SPEAK TO THE RESPONSE I RECEIVED WHEN I CALLED CHRYSLER. FOUR TO FIVE MONTHS HAVE PASSED AND STILL NO ETA ON WHEN THE PART WILL BE HERE. HOW CONCERNED IS CHRYSLER? PLEASE, ANY HELP WITH THIS MATTER WOULD BE GREATLY APPRECIATED NOT ONLY FOR MYSELF, BUT ALSO FOR ALL OF THE OTHER INDIVIDUALS THAT HAVE TO HEAR THIS NON-SENSE FROM CHRYSLER. THIS IS PUTTING THOUSANDS OF PEOPLE AT A SEVERE SAFETY RISK. *TR
Electrical system, Feb 24, 2015
IGNITION SWITCH DOES NOT WORK PROPERTY; ONCE TURNED OFF- VEHICLE WILL NOT START FOR DAY(S) AT A TIME; DEALERSHIP MANAGER STATED TO ?USE CAUTION? BECAUSE THE VEHICLE COULD TURN OFF WHILE DRIVING, AND THAT THERE IS NO KNOW FIX TO RECALL P57; CONTACTED CHRYSLER FOR A LOANER VEHICLE, MULTIPLE TIMES, AND EXPRESSED SAFETY CONCERNS ESPECIALLY DURING THE WINTER MONTH; CHRYSLER IS NOT WILL TO GIVE A LONER, AND STATES THAT THE VEHICLE CAN BE DRIVEN, AND THAT A VEHICLE IGNITION SWITCH ISSUE "TURNING OFF" IS NOT A SAFETY CONCERN, AND THEIR POLICY IS TO NOT GIVE LOANERS FOR RECALLS; ATTEMPTED TO GET A TIME FROM CHRYSLER SUPERVISOR WITHOUT ANY LUCK; THE DEALER HAS FAILED TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME. I AM UNABLE TO USE MY VEHICLE WHILE STILL MAKING PAYMENTS. *JS
Electrical system, Feb 23, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE STILL NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Electrical system, Service brakes, Feb 22, 2015
I RECEIVED A RECALL NOTICE IN NOVEMBER FROM CHRYSLER STATING THAT THERE WAS A RECALL ON MY VEHICLE. RECALL #P57, AN ISSUE WITH THE IGNITION. THIS COULD CAUSE LOSE OF ELECTRICAL FEATURES WHILE DRIVING, INCLUDING LOSE OF POWER, STEERING, BRAKES, AND COULD INCREASE THE RISK OF CRASH. THE CATCH IS THERE IS NO PART AVAILABLE TO FIX THE PROBLEM. LUCKILY MY CAR DIDN'T CRASH, HOWEVER IT DID FAIL TO START. AFTER HAVING IT TOWED (80 MILES) TO MY LOCAL DEALERSHIP THEY DIAGNOSED THE PROBLEM AS THE RECALL. I HAVE SPOKEN WITH BOTH THE DEALERSHIP AND CHRYSLER AND THERE IS NOTHING ANYONE CAN DO TO HELP ME. MY CAR, THAT I TAKE VERY GOOD CARE AND KEEP ON TOP OF ALL MAINTENANCE, IS NOW A SITTING DUCK. NO ONE CAN GIVE ME ANY INFORMATION ON WHEN A PART MAY BE AVAILABLE AND NO ONE CAN HELP ME TO GET A CAR SO THAT I CAN GET TO AND FROM MY JOB AND LIVE MY DAILY LIFE. I HAVE BEEN INFORMED REPEATEDLY THAT CHRYSLER IS "WORKING DILIGENTLY" TO COME UP WITH A SOLUTION. TO ME IT SEEMS CRAZY THAT THEY CAN'T COME UP WITH A PART TO FIX AN IGNITION! THERE ARE IGNITIONS IN EVERY CAR! AT THIS POINT I CONSIDER THIS SITUATION GROSS NEGLIGENCE AND CHRYSLER COULD BE PUTTING SOMEWHERE AROUND 300,000 DRIVERS AT RISK OF DEATH BECAUSE THEY CANNOT AND WILL NOT FIX THIS PROBLEM. I DON'T LIVE VERY CLOSE TO MY WORK AND THERE IS NO PUBLIC TRANSPORTATION. MY CAR IS A NECESSITY IN MY LIFE AND CHRYSLER HAS TAKEN THAT AWAY FROM ME AND OFFERS ME NO SUPPORT. CORPORATE GIANTS NEED TO BE HELP ACCOUNTABLE FOR THEIR PRODUCT. *TR
Electrical system, Feb 20, 2015
WHILE ON AN INTERSTATE EXPRESSWAY, ENGINE IGNITION CUT OUT, LOOSING POWER. BY SHIFTING TO NEUTRAL & USING THE FOB-KEY, ENGINE WAS STARTED WHILE MOVING. THIS HAS HAPPENED REPEATEDLY ABOUT SIX TIMES LATELY. I BELIEVE THIS TO BE DEFECT IN THE IGNITION SWITCH ASSEMBLY. CONTRARY TO CHRYSLER INFO (P57; NHTSA 14V-567), I BELIEVE THE FOB-KEY WAS IN THE "RUN" DETENT POSITION WHEN THIS EVENT OCCURRED. (CHRYSLER SAYS THIS PROBLEM OCCURS WHEN THE FOB-KEY PASSES THE RUN POSITION AFTER STARTING). EITHER WAY, THE IGNITION SWITCH IS PROBABLY FAULTY. CHRYSLER HAS NOT MADE AVAILABLE AN IMPROVED IGNITION KEY ASSEMBLY PER THEIR PROMISE, AND CURRENTLY THE OLD IGNITION SWITCH ASSEMBLY IS BACKORDERED, SO I CAN NOT AFFECT ANY CORRECTIVE ACTION. LOSS OF POWER IN A CONGESTED TRAFFIC SITUATION, OR DURING MANEUVERING CAN CAUSE LOSS OF CONTROL AND A SERIOUS ACCIDENT. I SEEK A TIMELY REMEDY TO THIS UNSAFE SITUATION. *TR
Electrical system, Feb 19, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES AS LISTED IN THE RECALL, BUT THE VIN WAS NOT INCLUDED. THE CONTACT STATED THAT WHEN THE KEY WAS TURNED TO THE "OFF" POSITION, THE ENGINE WOULD TURN OFF; HOWEVER, ALL THE ACCESSORIES WOULD STILL BE RUNNING AND THE KEY WOULD NOT EJECT FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.
Electrical system, Feb 17, 2015
ON THIS FIRST OCCURRENCE, AND NUMEROUS TIMES SINCE, THE ENGINE WILL SHUT DOWN. SOMETIMES WHILE SITTING MOTIONLESS (E.G. AT A TRAFFIC LIGHT) BUT ALSO AT TIMES WHILE TRAVELING ON THE ROAD. IT HAS OCCURRED AT TIMES WHERE GREAT DANGER WAS EMINENT BECAUSE IT HAPPENED DURING THE MERGING INTO TRAFFIC FLOW, WHILE PASSING ANOTHER VEHICLE AND WHEN TRYING TO CROSS TRAIN TRACKS AND THROUGH INTERSECTIONS. I HAVE SURVIVED SEVERAL CLOSE CALLS. I NEED THIS REPAIRED ASAP! *TR
Electrical system, Feb 12, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Feb 11, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CONTACT WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM), BUT THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS NOT ABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 4/29/15*CN UPDATED 9/21/2017*CN
Electrical system, Feb 9, 2015
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000. UPDATED 04/06/15*LJ UPDATED 9/20/2017*CN