2008 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 733 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2008 reports, 23 involved a crash and 5 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionSep 17, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2008 Chrysler 300 vehicles manufactured May 31, 2007, to May 12, 2008, Dodge Magnum vehicles manufactured May 23, 2007, to May 12, 2008, Dodge Charger vehicles manufactured May 24, 2007, to May 12, 2008, Jeep Commander vehicles manufactured April 3, 2007, to May 12, 2008, and Jeep Grand Cherokee vehicles manufactured March 21, 2007, to May 12, 2008. In the affected vehicles, the ignition key (FOBIK) may not return to the "ON" position after being rotated to the "START" position, instead sticking between the two positions. Potentially, while the vehicle is being driven, the ignition may inadvertently move through the "RUN" position to the "ACCESSORY" or "OFF" ignition position, turning off the engine.
If the ignition stays between "START" and "ON" positions it could cause loss of certain electrical functions. If the ignition key inadvertently moves into the "OFF" or "ACCESSORY" position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began August 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P57.
Campaign 14V567000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Electrical systemFeb 6, 2008
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 08V059000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Representative owner complaints: electrical system
472 reports, newest first. Show all
Electrical system, Sep 22, 2014
CAR WOULD NOT START. NEITHER FOB WOULD WORK. CAR WAS IN WRANGELL ALASKA AND HAD TO BE SHIPPED TO BELLINGHAM. CAR IS NOW AT DEALERS. WAS NOT A FOB PROBLEM. ECM, ELECTRONIC CONTROL MODULE? AFTER TWO DAYS WORK WITH TWO MECHANICS, THEY STILL DO NOT KNOW THE PROBLEM, JUST GUESSING. ONLY DEALER CAN WORK/PROGRAM THE CAR COMPUTER. COST OF SHIPPING CAR + HOTELS+RESTAURANTS+TOWING TO AND FROM FERRY++++++ DEALER COST. ALL BECAUSE THE CAR HAS TO BE FIXED AT THE DEALER AND THEY APPARENTLY CAN'T DO IT EITHER. THIS IS GETTING REALLY EXPENSIVE. WHAT IF I HAD BEEN OUT IN THE BOONIES, AWAY FROM PHONE SERVICE IN THE WINTER AND THIS HAD HAPPENED? *TR..UPDATED 09-25-14 *BF
Electrical system, Sep 21, 2014
IGNITION WON'T RELEASE KEY. *TR
Steering, Electrical system, Sep 17, 2014, crash
THE IGNITION ON MY JEEP WENT OUT OF IT'S NORMAL OPERATING POSITION TO ACC POSITION AFTER THE KEY WAS ACCIDENTALLY BUMPED. THE CAR WAS IN MOTION AT THE TIME. STEERING LOCKED UP AND THE ACCELERATOR WAS DISABLED. AND JUST A FEW DAYS AGO THE SAME THING HAPPENED. THIS TIME MY CAR ROLLED AT A SLOW SPEED INTO ANOTHER CAR DUE TO LACK OF BRAKES. LUCKILY, NO DAMAGE OR INJURIES IN THAT CASE EITHER. I ASSUME THE RECENT RECALL FOR JEEP GRAND CHEROKEES UP TO 2007 FOR THE SAME REASON WILL BE EXTENDED TO THE 2008 MODELS. *TR
Electrical system, Aug 29, 2014
WHILE DRIVING AT POSTED X-PRESS WAY SPEEDS (70 MPH) THE CAR SUDDENLY WENT DEAD. THE POWER STEERING, RADIO, A/C ETC. SHUT OFF. FORTUNATELY TRAFFIC WAS LIGHT AND I PULLED OFF TO THE SHOULDER OF THE ROAD. AFTER THE VEHICLE COME TO A STOP. I TURNED THE KEY TO THE LEFT (OFF POSITION) THAN TURNED BACK TO THE RIGHT ON POSITION. THE CAR STARTED IMMEDIATELY AND I CONTINUED ON. THE CAR WILL ALSO STALL IMMEDIATELY AFTER STARTING IT AND I WILL HAVE TO SOMETIMES START IT TO TWO TO THREE TIMES BEFORE IT STAYS RUNNING. I HAD THE PROBLEM LOOKED AT A FEW YEARS AGO. FIRST THEY SAID IT WAS A BAD KEY. WHEN THAT DIDN'T FIX THE PROBLEM THEY SAID IT WAS A BAD COMPUTER BOARD. THAT WORKED FOR A FEW MONTHS AND THAN THE INTERMITTENT STARTING AGAIN AND HAS BEEN THAT WAY EVER SINCE. I KNOW OLDER MODEL JEEPS ARE GOING TO RECALLED BUT I THINK THE RECALL SHOULD INCLUDE 2008 MODEL YEARS ALSO. *TR
Electrical system, Aug 21, 2014
WE ARE HAVING DIFFICULTY WITH THE IGNITION KEY, IT SOMETIMES RELEASES EASILY AND SOMETIMES WE HAVE TO START THE CAR AGAIN AND MOVE IT AND THAT CAN HAPPEN UP TO AS MANY AS 5 OR 6 OR AS LITTLE AS 2 OR 3 TIME. INITIALLY IT WAS A LITTLE BIT OF A PROBLEM, BUT NOW IT IS BECOMING SCARY. TAKING IT TO THE DEALER AGAIN BECAUSE WE MENTIONED IT THE LAST TIME WE WERE THERE AND WE WERE TOLD THAT IT WOULD BE OK UNTIL THE CHECK ENGINE SERVICE LIGHT GOES ON. WE JUST CAN'T WAIT AND CONTINUE DRIVING THE CAR LIKE THIS. THERE SEEM TO BE OTHER COMPLAINTS WITH SIMILAR ISSUE. WE HOPE THAT ALL OUR CONCERNS CAN BE REMEDIED. *TR
Electrical system, Aug 20, 2014
THE VEHICLE SHUT DOWN WHILE DRIVING. I LOST POWER STEERING & BRAKES BUT THE RADIO AND AC STAYED ON. I HAD TO PUT IT IN NEUTRAL TO RESTART AND THEN CONTINUED DRIVING. THIS HAS HAPPENED MANY TIMES SINCE THEN, EVEN AFTER THE DEALERSHIP REPLACED MY KEY FOBS. *TR
Electrical system, Aug 5, 2014
I BOUGHT A NEW 2008 JEEP GRAND CHEROKEE STRAIGHT FROM THE DEALER. IN JANUARY/FEBRUARY 2013 I STARTED EXPERIENCING INTERMITTENT INSTANCES OF THE VEHICLE POWERING DOWN & STOPPING WITHOUT ANY WARNING. I WOULD BE DRIVING AT 35MPH, AND OUT OF NOWHERE THE ELECTRICAL WOULD CEASE, THE TRUCK WOULD SEIZE UP, POWER DOWN AND WOULD COME TO A HALT. I TOOK THE TRUCK TO THE DEALER ON 6/27/13, HAD DIAGNOSTICS RUN. THE DEALER'S RECOMMENDATION WAS TO HAVE A NEW KEYFOB UNIT INSTALLED. THERE WAS AN INTERNAL DEFECT FOUND IN THE WIRELESS CONTROL MODULE. MODULE ON BACKORDER, SO ALTERNATE REPAIR OPTION GIVEN WHICH INCLUDED THE INSTALLATION AND PROGRAMMING OF A NEW REMOTE STARTER UNIT WHICH CAME WITH A NEW WIRELESS CONTROL MODULE AND TWO NEW KEYFOBS. PREVIOUS TO THIS I ALSO HAD A NEW BATTERY & SHOCKS PUT IN TO REMEDY THE PROBLEM. TO DATE, STILL HAVING SAME ISSUE AND NOW THE "MALFUNCTION INDICATOR LIGHT" INTERMITTENTLY APPEARS LIT ON MY DASH. I SEE JEEPS UP TO 2007 BEING INCLUDED IN THE LATEST 7/21/14 RECALL FOR "FAULTY IGNITION SWITCHES THAT CAUSE VEHICLES TO STALL" & I WANT TO ENSURE THAT THE 2008 JEEP GRAND CHEROKEE'S GET INCLUDED IN THE INVESTIGATION AS A RESULT OF MY FILED COMPLAINT. *TR
Power train, Electrical system, Jul 28, 2014
VEHICLE SHUTS OFF AND ALL ELECTRICAL AND POWER STEERING INOPERABLE. SHUT OFFS HAPPEN INTERMITTENTLY AT SPEEDS FROM 20 MPH TO 70 MPH. IT GENERALLY OCCURS UPON HITTING ROAD BUMPS, RAIL ROAD TRACKS OR POT HOLES. THESE INCIDENTS HAVE HAPPENED 4-6 TIMES PER YEAR. I HAVE TAKEN THE VEHICLE TO CHRYSLER'S SERVICE ENGINEERING GARAGE AND SUBURBAN CHRYSLER JEEP AND THEY ARE UNABLE TO REPLICATE OR FIX THE ISSUE. THERE HAVE BEEN 2 ADDITIONAL SHUT OFF INCIDENTS IN THE PAST 3 DAYS WITH 2 DIFFERENT DRIVERS. VEHICLE WILL RESTART UPON PLACING TRANSMISSION IN NEUTRAL AND RESTARTING. BASED UPON CHRYSLER RECALL CAMPAIGN FOR SIMILAR ISSUES WITH 2007 JEEP GRAND CHEROKEES, I BELIEVE MY 2008 GRAND CHEROKEE IS SUBJECT TO THE SAME ISSUES AS EARLIER MODELS. UPDATED 4/24/2015 *JS
Electrical system, Jul 28, 2014
IGNITION SWITCH PROBLEMS - I AM NOW USING MY THIRD IGNITION SWITCH. THE FIRST ONE FAILED INSTANTLY, SHORTLY AFTER I PURCHASED THIS USED VEHICLE. I PARKED THE CAR IN THE DRIVEWAY AND WHEN I TRIED TO RESTART IT THE SWITCH WOULD NOT READ AND ACCEPT MY KEY FOB. THEREFORE IT WOULD NOT START THE ENGINE. CAR HAD TO BE TOWED TO DEALER FOR A REPLACEMENT SWITCH AND PROGRAMMING. THE SECOND FAILED (APPROXIMATELY A YEAR LATER) INTERMITTENTLY WITH INCREASING FREQUENCY. WHEN I WOULD TURN THE KEY FOB TO START THE CAR AND THEN RELEASE THE KEY TO LET IT RETURN TO THE "ON" POSITION THE ENGINE WOULD TURN OFF. SOMETIMES IT WOULD STOP IMMEDIATELY, BUT THERE WERE OTHER OCCASIONS THAT IT WOULD TURN OFF AFTER I STARTED DRIVING. THE THIRD SWITCH IS NOW STILL WORKING BUT IS OPERATION IS NOT AS SMOOTH AS IT WAS ORIGINALLY. THIS IS THE CONDITION THAT PRECEDED THE FAILURE OF THE SECOND SWITCH. I'VE BEEN DRIVING FOR ALMOST FIFTY YEARS AND HAVE NEVER EXPERIENCED FAILURES AS I JUST DESCRIBED. THIS IS MORE THAN AN EXPENSE AND INCONVENIENCE. WHEN YOUR CAR SHUTS OFF WHILE YOU ARE DRIVING IT...NOW THAT IS DANGEROUS AND UNACCEPTABLE. *JS
Electrical system, Jul 28, 2014
VEHICLE ENGINE SHUTS OFF IF KEY FAB IS DISTURBED WHILE DRIVING. THREE TIMES THIS HAS HAPPEN IN THE PAST YEAR. ALL POWER IS LOST WHEN THIS OCCURS. I REMOVED ITEMS FROM KEY RING IN AN ATTEMPT TO TEMPORARILY STOP THIS SITUATION UNTIL A RECALL IS ANNOUNCED TO FIX THIS ISSUE PERMANENTLY. *JS
Electrical system, Engine, Jul 25, 2014
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 5-10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,500 AND THE CURRENT MILEAGE WAS 41,088. UPDATED 9/4/14*CN THE DEALER INSTALLED A NEW IGNITION MODULE. UPDATED 11/18/14
Electrical system, Jul 23, 2014
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT PLACED THE KEY FOB IN THE OFF POSITION AND WAS ABLE TO RESTART THE VEHICLE AFTER TEN MINUTES. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 98,000.
Electrical system, Jul 22, 2014
WHEN ATTEMPTING TO TURN VEHICLE OFF THE KEY BECOMES TRAPPED IN THE IGNITION AND WILL NOT COME OUT UNTIL THE KEY TURNED TO THE ON THEN TO OFF POSITION SEVERAL TIMES. AT TIMES THE VEHICLE STARTS ON ITS OWN EVEN WITHOUT THE KEY IN THE IGNITION AT ALL AND THERE ARE TIMES WHEN THE VEHICLE IS RUNNING AND IN DRIVE ON THE ROADWAY THAT YOU HEAR THE IGNITION AREA BY THE KEY CLICKING AGAIN AND AGAIN. THIS CAUSES THE ALARM SYSTEM LIGHT TO COME ON AND FLASH THEN GO OFF AND NO AFTER DRIVING THE VEHICLE IT SEEMS TO BE HAPPENING MORE FREQUENTLY AND BECOMING HARDER TO GET THE KEY OUT OF THE IGNITION. SO FAR THE VEHICLE HAS NOT STALLED OUT WHILE DRIVING BUT I AM AFRAID TO DRIVE IT MUCH SINCE OUT OF FEAR THIS MAY HAPPEN WITH ME MY WIFE AND THREE CHILDREN INSIDE. *TR
Electrical system, Jul 18, 2014
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 102,000.
Electrical system, Jul 14, 2014
YET AGAIN THE JEEP DIES OUT WHILE DRIVING AND EVENTUALLY DOES NOT START. HAD IT REPAIRED IN JUNE 2014. TODAY 7/14/14 IT WILL NOT START AGAIN. I LOOKED UP RECALLS AND SEE THAT THERE WAS AN EXACT MATCH TO OUR PROBLEMS. SEVERAL YEARS AGO WE HAD THE LOCKED WINDSHIELD WIPER PROBLEMS TOO. I CALLED JEEP THE 1ST TIME IT HAPPENED AND THEY SAID ALTHOUGH OUR PROBLEM WAS IDENTICAL TO THE RECALL, OUR SERIAL NUMBER WAS NOT INVOLVED. THEY NEE TO EXPAND THE RECALL BASED ON THE PROBLEMS OR PEOPLE WILL BE HARMED IN ACCIDENTS DUE TO THE FAULTY VEHICLE. THE JEEP JUST SHUTS OFF WHILE DRIVING AND YOU LOSE YOUR STEERING AND CAN CAUSE A CRASH. I NARROWLY AVOIDED ONE SEVERAL TIMES. PLEASE LOOK IN TO THIS. MANY ONLINE COMPLAINTS IDENTICAL TO MINE. *TR
Power train, Electrical system, Jul 2, 2014
2008 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FINAL DRIVE CONTROLLER MODULE RECALL. CONSUMER STATES RECALL REPAIR DAMAGED VEHICLE. *SMD THE CONSUMER STATED THE RECALL WAS PERFORMED IN OCTOBER 2013. HOWEVER, HE DID NOT KNOW AT THE TIME, IT DAMAGED THE VEHICLE. IT WASN'T UNTIL JANUARY 2014, THAT THE VEHICLE WOULD NOT GO INTO TOWABLE MODE. THE VEHICLE WAS TAKEN TO THE DEALER. AN INSPECTION REVEALED THE VEHICLE NEEDED A NEW TRANSFER CASE MOTOR, AND CHRYSLER WOULD PAY FOR THE REPAIRS, BUT THE PART WOULD NOT BE AVAILABLE FOR SIX MONTHS. THE CONSUMER FILED A CLAIM WITH CHRYSLER, AND FIVE WEEKS LATER THE PART ARRIVED, AND WAS EVENTUALLY INSTALLED. LATE APRIL 2014, THE VEHICLE WOULD NOT SHIFT INTO TOWABLE MODE. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS FIXED AGAIN. THE DEALER GUARANTEED THAT IT WOULDN'T HAPPEN AGAIN. BUT, IT DID HAPPEN AGAIN, AND A WARNING APPEARED ON THE DASHBOARD, THAT READ SERVICE 4-WHEEL DRIVE SYSTEM AND THE TRANSMISSION LIGHT ILLUMINATED. THE CONSUMER WAS INFORMED, THERE WAS NO PERMANENT FIX AT THE MOMENT. *JB
Power train, Electrical system, Jul 1, 2014
MY JEEP STALLS EVERY MONTH OR EVERY MONTH. I HAVE BROUGHT IT TO THE DEALERSHIP FOR OVER A YEAR REGARDING THIS ISSUE. JEEP STALLS WHILE DRIVING AT LOW AND HIGH RATE OF SPEEDS. THIS MOSTLY HAPPENS TO ME AT HIGH RATE OF SPEED. MY ROAD IS A 50 MPH ROAD AND I HAVE HAD TO PULL OFF TO THE SIDE OF THE ROAD AND RESTART MY JEEP. THIS IS VERY DANGEROUS NO MATTER WHAT ROAD I AM ON, BUT I DO LIVE ON A MAJOR ROAD WHICH HAS LOTS OF TRAFFIC. THE DEALERSHIP CANNOT SEEM TO FIND WHAT IS THE CAUSE OF THIS STALLING AND SAYS NO CODES SHOW IN THE COMPUTER. I PUT THE LATEST STALLING EPISODE ABOVE. CHRYSLER REALLY NEEDS TO STEP-UP AND FIX THIS ISSUE. I AM NOT THE ONLY ONE WITH THIS PROBLEM. *TR
Electrical system, Jun 27, 2014
VEHICLE STOPS RUNNING WITH ABSOLUTELY NO WARNING. THIS CAN HAPPEN AT ANY SPEED. LOSE ENGINE, LIGHTS, BRAKES, STEERING, AND AIR BAGS. I NO LONGER FEEL I CAN SAFELY OPERATE THIS VEHICLE ON A HIGHWAY WITH MULTIPLE LANES. CHRYSLER REFUSES TO REPLACE THE PART(S) AT THEIR COST. THEY HAVE BEEN AWARE OF THIS CONDITION IN 2008 VEHICLES SINCE 2008. *TR
Steering, Electrical system, Engine, Jun 26, 2014
DRIVING ON AN ONRAMP TO THE GARDEN STATE PARKWAY TRUCK SHUT OFF AND LOST ALL POWER TO MOTOR.. HAD TO COST TO SIDE OF HIGHWAY AND TRY TO RESTART VEHICLE.. THIS PUT ME IN DANGER OF NOT ONLY CAUSING A MAJOR HIGHWAY CRASH LEADING TO INJURY AND DEATH BUT ALSO HAD TO FIGURE OUT WHAT IS STILL WRONG WITH THIS TRUCK.. THE ONLY WAY TO START THIS VEHICLE IS TO COME TO A COMPLETE STOP.. PUT IT INTO PARK... REMOVE THE KEY FOB ... RE INSERT KEY FOB AND TRUCK STARTS RIGHT BACK UP... SINCE 2008 I HAVE FILLED REPORTS OF THIS EXACT PROBLEM HAPPENING.. AND NO FIX HAS COME FROM JEEP OR A RECALL FORCING ACTION OF THESE JEEP GRAND CHEROKEES.. IN RESEARCHING THIS PROBLEM I HAVE FOUND THIS HAS BEEN A COMMON PROBLEM IN THE JEEP GRAND CHEROKEE LINE GOING BACK TO 2007 AND STILL YOU OR CHRYSLER CORPORATION HAS NOT TAKEN ACTION. PLEASE MY LIFE AS WELL AS OTHERS DRIVING ON THE ROAD COULD BE SAVED BE A RECALL TO ADDRESS THIS VERY SERIOUS ISSUE ... I ASK YOU WILL IT TAKE ME DEATH OR THE DEATH OF OTHERS TO GET A RESPONSE FROM SOME ONE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Jun 25, 2014
I HAVE A 2008 JEEP GRAND CHEROKEE DIESEL LIMITED TWO WHEEL DRIVE. I BOUGHT THE VEHICLE WITH 92,289 MILES. AT 93,290 MILES THE CHECK ENGINE LIGHT CAME ON WHICH ACCORDING TO THE DODGE DEALERSHIP INDICATED THAT THE EEG VALVE AND BATTERY WAS BAD. SO I REPLACED THE GR VALVE IN THE BATTERY. PERIODICALLY SINCE THEN THE CHECK ENGINE LIGHT WOULD COME ON AND THEN GO OFF. ON A TRIP TO OHIO THE ENGINE LIGHT CAME ON AND THE CAR DIED ON THE FREEWAY DURING A RAINSTORM. IT WAS TOWED TO A LOCAL JEEP DEALERSHIP FOR DIAGNOSIS. THE DEALERSHIP TOLD ME THAT THE AIRFLOW CONTROL VALVE WAS BAD, BUT THEY NEEDED TO PULL THE BATTERY OUT AND DISCONNECT THE POWERTRAIN CONTROL MODULE TO GET A TRUE READING AND MAKE SURE IT WAS THE AIRFLOW CONTROL VALVE. THE POWERTRAIN CONTROL MODULE IS LOCATED UNDERNEATH THE BATTERY. UPON PULLING THE BATTERY AND BOX THE MECHANIC NOTED THAT THERE WAS BATTERY ACID ON THE POWER CONTROL MODULE AND ON THE WIRING HARNESS THAT CONNECTS TO THE POWER CONTROL MODULE. I WAS TOLD THAT IN ORDER TO GET PROPER READINGS THE POWER TRAIN CONTROL MODULE WOULD HAVE TO BE REPLACED AS WELL AS THE ENGINE WIRING HARNESS FOR A TOTAL COST OF $2091. AND THEY ALSO INDICATED THAT AFTER THIS WAS DONE THEY WOULD BE ABLE TO CHECK TO SEE IF THERE WERE ANY OTHER PROBLEM. I BELIEVE ALL THE PROBLEMS MAY HAVE BEEN FALSE READINGS BECAUSE BATTERY ACID HAD EATEN THROUGH THE POWERTRAIN CONTROL MODULE AND DAMAGED THE WIRING HARNESS CONNECTOR, CAUSING FALSE READINGS WHEN HOOKED UP TO THE DIAGNOSTIC MACHINE. I DO NOT HAVE $3000 A MONTH TO INVEST IN THIS VEHICLE TO CONTINUE TO FIND ADDITIONAL PROBLEMS. PLEASE HELP ME!!! *TR
Electrical system, Jun 24, 2014
HAD N23 RECALL DONE IN SEPTEMBER 2013 IN NOVEMBER 2013 WHEN I WAS GOING TO TOW CHEROKEE BEHIND MOTORHOME WOULD NOT GO INTO NEUTRAL IN TRANSFER CASE. DEALERSHIP REPLACE ACTUATOR. JANUARY 2014 SAME PROBLEM, DEALERSHIP REPLACED ACTUATOR AGAIN, THEY SAID THE ONE PREVIOUSLY REPLACED WAS BAD. FEBRUARY 2014 SAME PROBLEM, DEALERSHIP REFLASHED TCM. MAY 2014, SAME PROBLEM, REFLASHED TCM AGAIN. LATER MAY 2014, SAME PROBLEM, DEALERSHIP OPENED TICKET WITH STAR ENGINEERS, CHECKED EVERY WIRE HARNESS, CONNECTION IN TRANSFER CASE AND ACTUATOR. NOW JUNE, SAME PROBLEM...MY QUESTION CHRYSLER CUSTOMER CARE ONLY HELPS COMMUNICATING WITH THE DEALERSHIP AND THE DEALERSHIP CAN NOT EMAIL THE STAR ENGINEERS. WHY HAVEN'T THEY LOOKED AT THE FINAL DRIVE CONTROL MODULE, THAT IS WHERE THE PROBLEM STARTED WITH THE RECALL??? SINCE THE NEW MODELS ARE OK WHAT CHANGED FROM THE 2008 TO THE 2011 AND NEWER??? NEED HELP!! CHRYSLER NEEDS TO FIX THE PROBLEM. MANY PEOPLE HAVE THIS PROBLEM SINCE THE CHEROKEE IS SUCH A POPULAR VEHICLE TO TOW. *TR
Steering, Electrical system, Air bags, Engine, Jun 23, 2014
OWNER OF 2008 JEEP GRAND CHEROKEE ON A REGULAR BASIS HEAR A CLICK AND THE POWER SHUTS OFF. YOU FIND YOURSELF WITH NO POWER STEERING, NO POWER BRAKES, AND NO LIGHTS. THIS ALSO OCCURS SOMETIMES WHEN YOU GO OVER A BUMP OR IF YOUR KNEE TOUCHES THE KEY RING. THE IGNITION KEY AND MECHANISMS WAS REPLACED IN 2010, AND THIS ABOVE PROBLEM HAS BEEN OCCURRING OFF AND ON SINCE THEN. IN THE PAST TWO YEARS THE OCCURRENCE HAS INCREASED. THE TECHNICIANS CAN FIND NOTHING WRONG IN THE CAR. CHRYSLER WILL NOT ADMIT THAT THE IGNITION FOB AND HOUSING IS DEFECTIVE, OR THAT THEIR IS ANY PROBLEM. THIS PROBLEM IS POTENTIALLY LIFE THREATENING IF IT OCCURS WHEN THERE IS NO PLACE TO PULL OVER AND IF HIT, AIR BAGS WILL NOT DEPLOY WHEN THE ENGINE IS OFF. *TR
Electrical system, Jun 23, 2014
I STARTED THE VEHICLE AND THEN PULLED OUT ONTO THE HIGHWAY. AS MY SPEED INCREASE, THE FOB KEY CLICKED TO THE OFF POSITION. BEFORE I KNEW WHAT HAPPENED I HAD NO POWER AND HAD TO PULL TO THE SIDE. LUCKILY I WAS IN THE RIGHT HAND LANE. THIS HAS HAPPENED MAYBE 5-6 TIMES SO I BROUGHT IT TO THE DEALER. THEY COULD NOT FIND A PROBLEM NOT COULD THEY DUPLICATE THE PROBLEM. IRONICALLY I JUST NEEDED TO INSTALL A NEW STARTER MOTOR BUT THE PROBLEM STILL EXISTS AND IT IS HAPPENING MORE OFTEN. SOMETIMES I START THE CAR, DO NOT EVEN GET A CHANCE TO PUT IT INTO PARK BECAUSE THE FOB KEY TURNS TO THE LEFT INTO THE OFF POSITION. I AM AFRAID THIS WILL EVENTUALLY CAUSE AN ACCIDENT. *TR
Electrical system, Engine, Jun 10, 2014
HAS BEEN HAPPENING OFF AND ON SINCE PURCHASING CAR USED ABOUT 2 YEARS AGO. DRIVING DOWN THE ROAD, USUALLY BUMPY ROAD, CAR TURNS OFF- DEAD. HAVE HAD IT FIXED TWICE BEFORE. FOUND TO BE KEY AND IGNITION SWITCH (APRIL 2013) NOW DOING IT AGAIN. DEALERSHIP REPORTED TO ME SIMILAR PROBLEM WITH A DODGE CARAVAN. REPORT THEY CANNOT FIGURE OUT WHAT IS WRONG WITH IT SINCE IT IS INTERMITTENT PROBLEM. WILL DO THIS AT VARIOUS SPEEDS. VERY RANDOM. *TR
Electrical system, Jun 5, 2014
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH MAKING A TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED THREE YEARS LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 80,000. ..UPDATED 08/11/14 *BF THE CONSUMER STATED THE VEHICLE REPAIRED ON 06/13/2014 *JS