2008 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 733 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2008 reports, 23 involved a crash and 5 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionSep 17, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2008 Chrysler 300 vehicles manufactured May 31, 2007, to May 12, 2008, Dodge Magnum vehicles manufactured May 23, 2007, to May 12, 2008, Dodge Charger vehicles manufactured May 24, 2007, to May 12, 2008, Jeep Commander vehicles manufactured April 3, 2007, to May 12, 2008, and Jeep Grand Cherokee vehicles manufactured March 21, 2007, to May 12, 2008. In the affected vehicles, the ignition key (FOBIK) may not return to the "ON" position after being rotated to the "START" position, instead sticking between the two positions. Potentially, while the vehicle is being driven, the ignition may inadvertently move through the "RUN" position to the "ACCESSORY" or "OFF" ignition position, turning off the engine.
If the ignition stays between "START" and "ON" positions it could cause loss of certain electrical functions. If the ignition key inadvertently moves into the "OFF" or "ACCESSORY" position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began August 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P57.
Campaign 14V567000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Electrical systemFeb 6, 2008
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 08V059000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Representative owner complaints: electrical system
472 reports, newest first. Show all
Electrical system, Jul 29, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jul 28, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE LOST ALL POWER WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V467000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 70,500.
Electrical system, Jul 27, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000(ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jul 27, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Other or unspecified, Jul 26, 2015
I GET ROUTINE MAINTENANCE ON MY VEHICLE AND IT IS IN EXCELLENT CONDITION. I WAS HEADING OFF TO WORK AND IT WOULD NOT START WHATSOEVER. NO CLICKING, NO NOISE; NOTHING HAPPENED. I TOOK IT TO A DEALERSHIP WHERE IT WAS THERE FOR A WEEK, AND I WAS TOLD IT WAS DUE TO THE IGNITION RECALL FROM CHRYSLER. I HAVE BEEN GOING BACK AND FORTH WITH CHRYSLER AS TO WHEN I CAN GET INFO ON THE PART. I GET NO RESPONSE FROM THEM. I HAVE WASTED SO MUCH TIME AND VACATION DAYS TO GET THIS TAKEN CARE OF. I GET NOTHING. I HAVE TO PAY UPFRONT FOR MY RENTAL CAR WHICH CHRYSLER TELLS ME I CAN THEN APPLY FOR A REIMBURSEMENT THAT TAKES 60 DAYS TO GET BACK IF APPROVED. I AM MAKING PAYMENTS ON A DEAD CAR THAT HAS NO SOLUTION TO IT. IN THE MEANTIME, THE DEALERSHIP IS TELLING ME THAT IT IS NOT THEIR PROBLEM AND I HAVE TO DEAL WITH CHRYSLER DIRECTLY. I AM STUCK AND OUT OF OPTIONS I JUST DON'T KNOW WHAT TO DO. IT IS VERY FRUSTRATING AND CHRYSLER DOESN'T EVEN CARE ABOUT THE FACT THAT I FULLY TRUSTED THEM IN THE FIRST PLACE BY MAKING THIS PURCHASE FOR MY FAMILY'S MAIN TRANSPORTATION. PLEASE IF THERE IS ANYTHING I CAN DO TO FURTHER DISCUSS MY SITUATION TO GET A BETTER RESPONSE FROM CHRYSLER PLEASE LET ME KNOW. I WILL NEVER BUY ANOTHER CHRYLER JEEP VEHICLE IN MY LIFETIME.
Electrical system, Jul 24, 2015
IMPORTANT SAFETY RECALL LETTER RECEIVED BACK NOVEMBER 2014. CHRYSLER ADMITS TO A SERIOUS PROBLEM WITH IGNITION SWITCH WITH THE FOBIK AND THEY ADMIT IN THEIR RECALL LETTER THAT AS RESULT OF THE PARTICULAR FOBIK FAILURE COULD "INCREASE THE RISK OF CRASH UNDER CERTAIN DRIVING CONDITIONS." ALSO, THE LETTER STATES "FOBIK" SPRING BACK MAY ALSO CAUSE THE DISABLING OF ONE OR MORE OF THE VEHICLE'S SAFETY FEATURES INCLUDING THE FRONTAL AIRBAGS. THIS COULD INCREASE THE RISK OF VEHICLE OCCUPANT INJURY DURING A CRASH." MY COMPLAINT IS THERE IS STILL NO PART AVAILABLE FOR THIS PROBLEM AND IT HAS BEEN OVER 6 MONTHS. I AM VERY CONCERNED AND WONDERING WHAT I CAN DO? WHAT WOULD YOU DO? LOVE AND COMPASSION AND GRATITUDE.
Electrical system, Jul 23, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MERGED OVER TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS RESTARTED. THE FAILURE RECURRED INTERMITTENTLY WHEN DRIVING OVER A BUMP. THE VEHICLE WAS DIAGNOSED AND REPAIRED. HOWEVER, THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. MA 10/6 UPDATED 12/06/2017*CN
Electrical system, Jul 22, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT EXPERIENCED THE FAILURE ON FOUR SEPARATE OCCASIONS. IN ADDITION, THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT NOTIFIED BOTH THE MANUFACTURER AND DEALER OF THE FAILURE. THE MANUFACTURER HAD NOT YET IMPLEMENTED A PLAN TO DETER THE FAILURE. THE RECALL WAS ASSOCIATED WITH THE VIN SINCE NOVEMBER 10, 2014. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000. MA 9/22 UPDATED 12/05/2017*CN
Electrical system, Jul 20, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jul 20, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Engine, Jul 17, 2015
THE VEHICLE FAILED TO TURN OFF AS THE KEY REMAINED BETWEEN THE OFF AND ACCESSORY POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THIS APPEARS TO BE HAZARDOUS AND NEEDS TO BE ADDRESSED.
Electrical system, Jul 16, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED SPORADICALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Electrical system, Jul 16, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE DID NOT START. THE VEHICLE HAD BEEN INOPERABLE FOR ALMOST A MONTH. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Engine, Jul 15, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Electrical system, Jul 15, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jul 13, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN OFF AS THE KEY REMAINED BETWEEN THE OFF AND ACCESSORY POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Electrical system, Jul 13, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Service brakes, Engine, Jul 13, 2015
I HAVE HAD MY JEEP GC LOCKUP. THIS HAPPENED 8 TIMES SINCE LATE OCT. 2012. THE CONDITIONS ARE AS FOLLOWS. THE ENGINE STOPS, I HAVE NO CONTROL, NO BRAKES OR STEERING. 2 TIMES I WAS DRIVING ONE OF THE TWO I RAN INTO A POST. THIS PUT A BIG DENT AND SCRATCH ON MY CAR. THE FIRST TIME THIS HAPPENED I WAS IN A PARKING LOT. IN ORDER FOR ME TO GET THE CAR STATED I HAD TO FORCE THE KEY TO MOVE. I CALLED CHRYSLER 3 TIMES. THEY PUT ME ON THE RUSH LIST. THIS WAS OVER A YEAR OR 2 AGO. THEY WON' EVEN TALK TO ME ANYMORE. ONCE I WAS DOING 70 MPH ON THE EXPRESSWAY. THE ENGINE JUST STOPPED AND I HAD NO CONTROL OTHER THAN BRAKING, BUT THERE WAS NO BRAKING ASSIST. I GOT A RECALL LETTER FROM CHRYSLER ABOUT 2 YEARS AGO. AND STILL NOTING WHAT IS GOING ON?
Electrical system, Jul 10, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,500.
Electrical system, Jul 8, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jul 7, 2015
I WAS DRIVING MY 2008 JEEP GRAND CHEROKEE & WAS GOING ABOUT 15-20MPH WHEN SUDDENLY MY CAR TURNED OFF. NO WARNING, NO SPUTTERING, NO SYMBOLS FLASHING ON THE DASH, NOTHING. IT JUST SIMPLY DIED. I ONLY REALIZED MY CAR WAS COMPLETELY OFF WHEN I HAPPENED TO LOOK AT MY DASHBOARD AND THE GAS GAGE WAS ON E AND THE SPEEDOMETER AND MILEAGE WERE NOT ON. I TRIED MY HARDEST TO STEER AND LUCKILY I WAS ABLE TO PULL INTO A PARKING LOT. I OPENED THE HOOD AND CHECKED THE BATTERY CABLES AND THEY WERE FINE. THE TRUCK STARTED UP AGAIN BUT THIS INCIDENT SCARED ME TO DEATH. I HAD JUST GOTTEN OFF THE HIGHWAY WHEN THIS HAPPENED AND I AM A MOM OF 3. I CALLED MY LOCAL JEEP DEALER THE NEXT DAY. THE SERVICE GUY TOLD ME TO REMOVE SOME OF MY KEYS FROM MY KEY HOLDER AND IN HIS WORDS "THIS IS A BAND-AID FIX FOR NOW, THERE IS A RECALL FOR IGNITION PROBLEMS BUT IT WON'T BE ROLLING OUT UNTIL SEPTEMBER". WHAT?? THIS IS UNACCEPTABLE. IT SHOULD BE FIXED NOW.
Electrical system, Jul 6, 2015
ON DECEMBER 24, 2013, MY 2008 JEEP GRAND CHEROKEE STOPPED IN A PARKING LOT IN BUFFALO AND THE IGNITION KEY WAS NOT WORKING. I WAS STRANDED IN THE COLD IN THE MIDDLE OF NIGHT. THE JEEP WAS TOWED TO THE JEEP DEALER. THE DEALER ORDERED THE PART AND FIXED THE CAR WITH A NEW PART TO FIX THE IGNITION PROBLEM. IN JANUARY 2015, I RECEIVED A SAFETY RECALL NOTICE ABOUT IGNITION KEY AND MAILED THE CLAIM FOR REIMBURSEMENT WITH THE PAID RECEIPT OF REPAIR PERFORMED ON 1/6/2014. I HAVE MAILED TWO LETTERS FOR REQUEST FOR REIMBURSEMENT, BUT I HAVE NOT RECEIVED ANY RESPONSE OR PAYMENT FROM JEEP CHRYSLER. THANK YOU.
Electrical system, Jul 6, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY FOB WOULD NOT UNLOCK THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED, BUT THE FAILURE PERSISTED AND THE FOB HAD TO BE REPLACED. THE FAILURE RECURRED ON THREE OTHER OCCASIONS WHERE THE FOB HAD TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Electrical system, Jul 2, 2015
IGNITION SWITCH STILL HAS NOT BEEN REPLACED
Electrical system, Jul 2, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.