2008 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 733 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2008 reports, 23 involved a crash and 5 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionSep 17, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2008 Chrysler 300 vehicles manufactured May 31, 2007, to May 12, 2008, Dodge Magnum vehicles manufactured May 23, 2007, to May 12, 2008, Dodge Charger vehicles manufactured May 24, 2007, to May 12, 2008, Jeep Commander vehicles manufactured April 3, 2007, to May 12, 2008, and Jeep Grand Cherokee vehicles manufactured March 21, 2007, to May 12, 2008. In the affected vehicles, the ignition key (FOBIK) may not return to the "ON" position after being rotated to the "START" position, instead sticking between the two positions. Potentially, while the vehicle is being driven, the ignition may inadvertently move through the "RUN" position to the "ACCESSORY" or "OFF" ignition position, turning off the engine.
If the ignition stays between "START" and "ON" positions it could cause loss of certain electrical functions. If the ignition key inadvertently moves into the "OFF" or "ACCESSORY" position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began August 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P57.
Campaign 14V567000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Electrical systemFeb 6, 2008
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 08V059000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Representative owner complaints: engine
146 reports, newest first. Show all
Electrical system, Engine, Feb 8, 2016
WHEN STATIONARY THE CAR OFTEN DOES NOT START, JIGGLING AROUND BATTERY WILL SOMETIMES START, ALSO WHEN IN MOTION THE CAR HAS STALLED, THIS OCCURRED IN BUSY CITY ROAD. WE HAVE BEEN TO THE DEALERS SERVICE SHOPS TO RECEIVE RECALL FIX AND INSPECTIONS 3 TIMES AND THEY SAY NOTHING IS WRONG
Engine, Dec 18, 2015
CAR RANDOMLY SHUTS OFF FOR UNKNOWN REASON. SO FAR ONLY WHILE STATIONARY IN TRAFFIC .IDLE RPMS DROP SUDDENLY CAUSING CAR TO STALL. VEHICLE CAN BE RESTARTED NO LIGHTS OR CODE INDICATIONS .HAS OCCURRED 3 TIMES OVER 3 MONTHS DEALER CLEANED FUEL SYSTEM. PROBLEM STILL EXISTS
Power train, Electrical system, Engine, Dec 7, 2015
MY 2008 GRAND CHEROKEE WILL NOT START AT ALL. DASH LIGHT UP BUT WILL NOT TURN OVER. BATTERY IN NEW. STARTER TESTED AND OK. WIN RECALL WAS PERFORMED. 4WD SOFTWARE UPDATES WERE PERFORMED. OVER THE PAST YEAR THE VEHICLE HAS HAD MULTIPLE NO START/NO CRANK ISSUES. AFTER FEW HOURS OR DAYS, IT WILL TURN OVER. VEHICLES IS ALWAYS PARKED/NOT MOVING WHEN THIS OCCURS. THE DEALER WANTS ME TO PAY OUT OF POCKET FOR THE TOW FOR A DIAGNOSTIC TEST. IF THE TEST DOES NOT SHOW ANYTHING, I PAY ANOTHER $120 FOR THE DIAG AND HAVE TO PAY FOR TOW ELSEWHERE. JEEP CUSTOMER SERVICE IS USELESS. I PAY MONTHLY PAYMENT AND INSURANCE FOR A DRIVEWAY ORNAMENT.
Engine, Nov 30, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, STEAM EMITTED FROM UNDERNEATH THE HOOD. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THERE WERE NO FLAMES VISIBLE AND THE FIRE DEPARTMENT WAS NOT CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LEAK COMING FROM THE RADIATOR THAT CAUSED INTERNAL DAMAGE TO THE ENGINE. THE ENGINE WOULD NEED TO BE REPLACED FOR THE SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Engine, Nov 13, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT WOULD NOT START WITHOUT WARNING. THE CONTACT DISCOVERED THAT THE CLIP THAT CONNECTED THE SOLENOID TO THE STARTER BECAME DETACHED. THE CONTACT HAD TO PUSH THE CLIP BACK ONTO THE SOLENOID IN ORDER TO START THE VEHICLE. THE CONTACT SUSTAINED BURNS TO HIS HAND THAT DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE STARTER WIRING HARNESS AND CLIP HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Suspension, Structure, Engine, Nov 12, 2015, crash
I WAS TRAVELING ON MONTROSE PARKWAY IN ROCKVILLE, MD. I WAS TRAVELING AT ABOUT 45MPH. I APPROACHED A SLIGHT BEND TO THE LEFT THAT HAD A SLIGHT DECLINE. I LOST CONTROL ON DEBRIS THAT WAS LEFT OVER FROM AN ACCIDENT EARLIER THAT MORNING. I STRUCK AND WENT OVER THE CURB WITH THE RIGHT SIDE OF MY VEHICLE. I WENT HEAD ON INTO A STEEL LIGHT POST INCASED IN A CONCERT FOOTER. THE VEHICLE SUSTAINED VERY EXTENSIVE DAMAGE TO THE FRONT END. THE AIRBAGS DID NOT DEPLOY DURING THE COLLISION. THIS IS A VERY MAJOR CONCERN TO ME BECAUSE THIS COULD HAVE TURNED OUT WAY WORSE, BUT I WAS VERY, VERY LUCKY TO BE ABLE TO ONLY SUSTAIN BRUISING. THIS VEHICLE WAS A TOTAL LOSS.
Power train, Engine, Oct 7, 2015
THE VEHICLE SHUTS OFF FOR NO APPARENT REASON WITH NO WARNING. IT HAS HAPPENED MULTIPLE TIMES. SOMETIMES WHILE IN REVERSE ,SOMETIMES WHILE IN DRIVE AND SOMETIMES WHILE MOVING FROM REVERSE TO DRIVE. IT HAS HAPPENED AT LOW SPEEDS AND AT SPEEDS UP TO 30 MPH. SOMETIMES THE VEHICLE WON'T LET YOU SHIFT TO PARK TO RESTART IT. THERE ARE NO INDICATOR LIGHTS WHEN IT HAPPENS. VERY SCARY AS ITS HAPPENING MORE FREQUENTLY. IT HAS HAPPENED IN DRY AND WET CONDITIONS, ON RESIDENTIAL AND CITY STREETS. ALL INDICATIONS ARE THAT ITHE CAUSE IS THE SAME AS OTHER FIAT CHRYSLER RECALLS FIR THE 2008 GRAND CHEROKEE THOUGH OURS IS NOT ON A RECALL LIST.
Electrical system, Service brakes, Engine, Sep 17, 2015
FOR SEVERAL MONTHS MY VEHICLE HAS BEEN SHUTTING OFF WHILE I AM DRIVING DUE TO THE KEY FOB POPPING OUT OF PLACE. I WENT TO THE DEALER IN JANUARY 2015 AND WAS TOLD THE PART IS NOT READY AND TO CALL FOR AN UPDATE. I HAVE CALLED AND BEEN BACK SEVERAL TIMES ONLY TO BE PLACED ON A WAITING LIST. I HAVE BEEN CONTACTING THEM AND GETTING THE SAME RESPONSE THE PART IS NOT AVAILABLE. ON 9/16/2015 WHILE OPERATING THE VEHICLE I NOTICED THE NAVIGATION/RADIO CONSOLE START TO PIXILATE AND BECOME INOPERABLE THEN THE CONSOLE BLACKED OUT, AFTER THAT THE ENTIRE DASH BOARD LIT UP AND I RECEIVED SEVERAL SYSTEM WARNINGS (SERVICE GAUGES, PARK ASSIST DISABLED, CHECK SENSORS, SERVICE SUSPENSION, MY ENGINE LIGHT AND WIPERS CAME ON, I WAS UNABLE TO SIGNAL, USE MY LIGHTS OR TURN OFF THE WIPERS) ALL OF THIS HAPPENED WHILE I WAS DRIVING. I MADE A RIGHT TURN INTO THE PARKING LOT OUT OF FEAR AT THIS TIME I HEARD THE KEY FOB POP BACK AND THE CAR COMPLETELY POWERED DOWN AND I WAS UNABLE TO BREAK BECAUSE THE BRAKES LOCKED UP. THE PARKING LOT WAS SEMI-EMPTY SO I WAS ABLE TO MANEUVER UNTIL IS ROLLED TO A STOP. I THOUGHT I WAS GOING TO DIE. I NEED A RESOLUTION NOW, I STILL HAVE TWO YEARS WORTH OF PAYMENTS LEFT AND I WANT THIS PROBLEM RESOLVED.
Electrical system, Engine, Sep 9, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
Steering, Wheels, Engine, Sep 2, 2015
9/1/15 AT APPROXIMATELY 8:20 P.M. UNINTENDED CHANGE IN IGNITION SWITCH TO THE OFF POSITION RESULTING IN ENGINE SHUTDOWN, ELECTRICAL AND POWER STEERING COMPLETELY SHUTDOWN/LOCK. COLLISION AVERTED BY PULLING RESTING 45 DEGREE ANGLE AGAINST THE CURB. ENGINE RESTARTED THEREAFTER. T/C TO ANOTHER DEALERSHIP (THIS TIME DOWNTOWN LOS ANGELES) AND I AM GLAD TO REPORT AN APPOINTMENT FOR THIS COMING FRIDAY, 9/4/15.
Steering, Electrical system, Wheels, Engine, Sep 1, 2015
MULTIPLE INCIDENTS OF UNINTENDED CHANGE IN IGNITION SWITCH POSITION TO THE OFF POSITION, RESULTING IN ENGINE SHUTDOWN, ELECTRICAL AND POWER STEERING COMPLETELY SHUTDOWN/LOCK. FIRST OCCURRENCE (APPROXIMATELY 2010) WAS DURING A LEFT-HAND TURN, WHICH NEARLY CAUSED A MULTIPLE VEHICLE ACCIDENT. CONSTANT AIRBAG LIGHT WARNING. MULTIPLE OTHER OCCURRENCES SINCE THEN, RESULTING IN MULTIPLE CALLS TO DEALER AND CONTACT TO 1800 NUMBERS PROVIDED. FAC P57/NHTSA 14V-567 IMPORTANT SAFETY RECALL NOTICE RECEIVED AND DEALER AGAIN CONTACTED. HOWEVER, I WAS ADVISED THAT THE IGNITION IS NO LONGER IN PRODUCTION AND THERE IS NO WAY OF KNOWING IF/WHEN THE PART WILL BECOME AVAILABLE. ACCORDINGLY, NO REPAIR/REMEDY CAN BE MADE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Aug 27, 2015
WENT TO GET IN MY CAR TO GO TO WORK AND IT WOULDN'T START. I ASSUMED IT WAS JUST A BATTERY. SO I CALLED AAA TO JUMP ME. HE ADVISED THAT YOUR KEY SHOULD NOT WIGGLE WHEN IN THE IGNITION. HE WAS 90% SURE THAT WAS THE CAUSE FOR MY BATTERY ISSUE. HE JUMPED ME SO I COULD GET TO THE GARAGE TO HAVE IT TESTED TO SEE IF IT WAS A BATTERY OR ANOTHER ISSUE BECAUSE HE DIDN'T WANT TO REPLACE BATTERY IF THAT IS THE ISSUE BECAUSE IT WOULD DRAIN IT AGAIN. I WENT .8 OF A MILE AND WAS STOPPED IN TRAFFIC AND ALL THE LIGHTS STARTED FLASHING ON THE DASH AND IT WENT DEAD. CALLED AGAIN TO GET JUMPED. I WENT 5 FEET AND IT STALED OUT AGAIN. HE HAD ME TOWED TO DEALERSHIP BECAUSE HE THINKS IT IS PART OF THE RECALL. WENT TO DEALERSHIP, THEY COULDN'T GIVE ME A LOANER AND TOLD ME IF PART OF RECALL IT WOULD TAKE 3-4 WEEKS TO GET THE PART. I DON'T HAVE ANOTHER CAR. NEXT DAY CALLED ON IT AND EVENTUALLY WAS ADVISED THAT IT WAS THE IGNITION RECALL BUT I HAD TO PAY FOR THE BATTERY. I DON'T FEEL I SHOULD HAVE TO PAY FOR THAT BECAUSE IT WAS DRAINED BECAUSE OF THE PRODUCT RECALL. NEXT DAY- DROVE 15 MILES AND THE CHECK ENGINE LIGHT CAME ON. TOOK IT BACK AND THE DEALERSHIP DOESN'T KNOW WHAT IS WRONG. I DIDN'T GET THE NOTICE OF RECALL UNTIL 08/24/15 AT 3:00 IN THE MAIL. IT WAS RELEASED IN 2014, WHY AM I JUST GETTING IT NOW. I COULD HAVE BEEN KILLED IN IT BECAUSE OF THIS RECALL. IF I WOULD HAVE BEEN ON THE HIGHWAY AND IT JUST STOPPED, I WOULD HAVE BEEN KILLED. THERE IS SOMETHING MAJORLY WRONG WITH THESE JEEPS AND THE WAY PEOPLE SEND OUT THESE RECALLS.
Electrical system, Other or unspecified, Engine, Aug 9, 2015
CHRYSLER HAS A RECALL FOR MY 2008 JEEP GRAND CHEROKEE FOR THE IGNITION SWITCH P57/NHTSA 14V-567. THE PART IS NOT AVAILABLE TO REPAIR MY VEHICLE AND THEY DO NOT HAVE AN ESTIMATED OR ACTUAL DATE THIS PART WILL BE IN. CHRYSLER REFUSES TO ACCOMMODATE THE CUSTOMERS WITH A LOANER VEHICLE. WHY IS CHRYSLER NOT ACCOUNTABLE FOR MY CAR TROUBLES AFTER THE RECALL (WHICH I NEVER RECEIVED A RECALL NOTICE)? THE GOVERNMENT FINED CHRYSLER 70 MILLION DOLLARS AND WILL FINE ADDITIONAL MONIES IF THE VEHICLES ARE NOT REPAIRED. WHY AM I SUFFERING AND NOT BEING ACCOMMODATED WITH A WORKING VEHICLE WHEN THE BILLION DOLLAR INDUSTRY (CHRYSLER) HAS A MISHAP? MY EXPERIENCE: - WHEN VEHICLE IGNITION IS TURNED OFF IT ONLY GOES THE WAY, THE KEY FOB STICKS AND WILL NOT EXIT. THIS CAUSES THE RADIO CLOCK LIGHT AND THE GEAR SHIFT PANEL TO STAY LIT, WHICH IN TURN DRAINS THE BATTERY. (HAD TO PURCHASE A JUMP START KIT $70.00 + TAX) FOR WHEN THE BATTERY IS DEAD. -SINCE, THE KEY WILL NOT EXIT THE IGNITION I MUST LEAVE MY WORK AREA AT LEAST TWICE A DAY (SOMETIMES MORE) TO CHECK, IF THE KEY FOB WILL COME OUT. ONCE IT TOOK 11 HOURS BEFORE KEY WOULD EXIT, AFTER RUNNING THE ENGINE FOR OVER 3 HOURS. I AM IN JEOPARDY OF LOSING MY LIVELIHOOD IF THIS ISSUE CONTINUES FOR MUCH LONGER. IT HAS BEEN GOING ON FOR MONTHS. THE RECALL STARTED NOVEMBER, 2014. HOW LONG WILL I SUFFER, BECAUSE I DONT HAVE MONEY TO PURCHASE A DIFFERENT VEHICLE AND WHY DOES THIS ALWAYS AFFECT THE MOST UNFORTUNATE INDIVIDUALS LIKE ME. -THERE IS A 90% CHANCE THAT MY VEHICLE WILL BE STOLEN (SINCE KEY IS LEFT IN THE IGNITION). I WORK IN DURHAM, NC ON THE WEEK-END; I PRAY THAT I WILL BE ABLE TO GET BACK TO RALEIGH IF THIS HAPPENS. I CRY MOST NIGHTS IN FEAR OF LOSING MY JOBS. PLEASE, HELP ME!!!!!!
Electrical system, Engine, Aug 5, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE ENGINE DID NOT START. THE VEHICLE WAS TOWED TO DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. THE VIN WAS UNAVAILABLE.
Electrical system, Engine, Jul 17, 2015
THE VEHICLE FAILED TO TURN OFF AS THE KEY REMAINED BETWEEN THE OFF AND ACCESSORY POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THIS APPEARS TO BE HAZARDOUS AND NEEDS TO BE ADDRESSED.
Electrical system, Engine, Jul 15, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Electrical system, Service brakes, Engine, Jul 13, 2015
I HAVE HAD MY JEEP GC LOCKUP. THIS HAPPENED 8 TIMES SINCE LATE OCT. 2012. THE CONDITIONS ARE AS FOLLOWS. THE ENGINE STOPS, I HAVE NO CONTROL, NO BRAKES OR STEERING. 2 TIMES I WAS DRIVING ONE OF THE TWO I RAN INTO A POST. THIS PUT A BIG DENT AND SCRATCH ON MY CAR. THE FIRST TIME THIS HAPPENED I WAS IN A PARKING LOT. IN ORDER FOR ME TO GET THE CAR STATED I HAD TO FORCE THE KEY TO MOVE. I CALLED CHRYSLER 3 TIMES. THEY PUT ME ON THE RUSH LIST. THIS WAS OVER A YEAR OR 2 AGO. THEY WON' EVEN TALK TO ME ANYMORE. ONCE I WAS DOING 70 MPH ON THE EXPRESSWAY. THE ENGINE JUST STOPPED AND I HAD NO CONTROL OTHER THAN BRAKING, BUT THERE WAS NO BRAKING ASSIST. I GOT A RECALL LETTER FROM CHRYSLER ABOUT 2 YEARS AGO. AND STILL NOTING WHAT IS GOING ON?
Engine, Jun 26, 2015
I WAS NOTIFIED OF A RECALL DATED 11/10/14, NUMBER 957 NHTSA 14V-567. I WAS ADVISED THE PART REQUIRED WAS NOT AVAILABLE. I HAVE LOOKED THIS RECALL UP ON YOUR WEBSITE AND THE STATUS STATES THAT NO REMEDY IS AVAILABLE, SEVEN MONTHS LATER! ACCORDING TO THE RECALL NOTICE, THIS COULD "INCREASE THE RISK OF CRASH UNDER CERTAIN DRIVING CONDITIONS", "THIS COULD INCREASE THE RISK OF VEHICLE OCCUPANT INJURY DURING A CRASH". THEREFORE, APPARENTLY I, OCCUPANTS OF MY CAR, AND OTHERS ARE IN DANGER. I NEED TO REQUEST IMMEDIATE ATTENTION TO THIS LONG OVERDUE RECALL. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Electrical system, Engine, Jun 1, 2015
KEY FOB LOOSES CONTACT WITH IGNITION
Engine, Apr 14, 2015
MY VEHICLE SHUT OFF GOING OVER A BUMP IN THE ROAD. MY VEHICLE HAS DONE THIS ON NUMEROUS OCCASIONS, TWICE IN THE MIDDLE OF INTERSECTIONS AND ONCE ON A RAILROAD TRACK. I WAS SENT AN IMPORTANT SAFETY RECALL NOTICE FROM CHRYSLER (NOTIFICATION CODE P57) APPROXIMATELY 3 MONTHS AGO AND HAVE NOT HEARD ANYTHING SINCE THEN AND THIS ISSUE HAS PROGRESSIVELY GOT WORSE OVER THE LAST SEVERAL MONTHS. I DID CONTACT THE LOCAL CHRYSLER DEALERSHIP AND THEY HAD NO INFORMATION TO PROVIDE AND I ALSO HAD MY VEHICLE IN TO BE SERVICED FOR THIS ISSUE ABOUT ONE YEAR AGO WITH NO ISSUE IDENTIFIED BY RIVERSIDE AUTO GROUP IN MARINETTE, WI. I ALSO CALLED CHRYSLER AT 800-853-1403 AND THEY HAD NO UPDATE ON THIS ISSUE OR ANY IDEA WHEN THIS RECALL WOULD OCCUR TO FIX THIS ISSUE. I CANNOT AFFORD TO PURCHASE A DIFFERENT VEHICLE AND THIS ISSUE HAS BECOME A SAFETY CONCERN FOR ME AND MY FAMILY. WHAT RECOURSE DO I HAVE HERE? AM I EXPECTED TO CONTINUE DRIVING A VEHICLE WITH SERIOUS SAFETY ISSUES WITH THE IGNITION SWITCH JUST BECAUSE CHRYSLER IS NOT ADDRESSING THIS ISSUE IN A TIMELY FASHION? DOES THE NHTSA HAVE ANY OTHER RECOURSE I CAN TAKE ON THIS? I AM CERTAIN I AM NOT ALONE WITH THIS ISSUE AND I WOULD HATE TO SEE SOMEONE GET HURT OR KILLED, BECAUSE OF THE LACK OF PRIORITIZING BY CHRYSLER. *TR
Electrical system, Electronic stability control (ESC), Engine, Apr 10, 2015
WHILE DRIVING THE VEHICLE ON THE HWY ALL THE INTERIOR LIGHTS ON THE DASHBOARD FLICKERED ON, AND THEN THE CAR LOST POWER. HAS HAPPENED MULTIPLE TIMES SINCE THE, AND WE HAVEN'T DRIVEN IT IN 3 MONTHS. CHRYSLER SENT US A RECALL NOTICE LAST YEAR, BUT STILL HAS NOT MANUFACTURED A PART TO REPLACE THIS SAFETY RECALL. RECALL # P57 / NHTSA 14V-567. SINCE THIS PROBLEM STARTED I HAVE WASTED TIME AND MONEY TRYING TO HAVE IT REPAIRED..... AND IT KEEPS ON HAPPENING. JEEP DEALERS SHOULD ISSUE LOANER CARS, UNTIL THEY HAVE A PART TO FIX THIS. *TR
Electrical system, Engine, Apr 1, 2015
THE VEHICLE HAS SHUT OFF RANDOMLY WITH KEY IN ON POSITION, ONCE HAPPENING WHILE DRIVING. DEALER STATES THERE IS NO OPEN RECALL ON THIS AND TO REMOVE KEY RINGS FROM KEYS. ONLY THING INSERTED AT TIME OF ISSUE IS KEY FOB REMOVED FROM EMERGENCY ACCESS KEY SO NOT A KEY WEIGHT ISSUE, DRIVER IS SHORT SO KNEE CAN NOT CONTACT AT ALL. *TR
Engine, Mar 24, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN A PARK POSITION, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,700.
Engine and engine cooling, Mar 22, 2015
WIFE PULLED INTO PARKING LOT AND HIT BUMP AND ENGINE SHUT DOWN FREEZING STEERING WHEEL SCARING WIFE. HAPPENED ONCE BEFORE. TOOK INTO DEALER(JAN-'14) AND WAS TOLD KEY WAS TOO HEAVY AND BECAME LOOSE IN IGNITION CAUSING CAR TO SHUT DOWN. (CHARGED $106). FALL 2014, RECALLS STARTED BEING ANNOUNCED FOR SAME PROBLEM(SAME KEY AS WE HAVE); FILED COMPLAINT TO CHRYSLER IN NOV. 2014(CASE #26001552) AND CHRYSLER SAID OUR VIN NOT UNDER RECALL. SAME KEY/ SAME PROBLEM, BUT NOT UNDER RECALL? THEY IMPLIED, IF UNDER RECALL MIGHT BE ABLE TO CREDIT $106 BACK. CURRENTLY: INTERESTED IN 3 THINGS: 1) INCLUDE MY VEHICLE UNDER RECALL- VERY DANGEROUS AND PEOPLE MUST BE ADVISED, IF SHE WERE DRIVING FASTER, COULD HAVE BEEN MAJOR ACCIDENT. 2) CREDIT BACK $106- DEALER DID NOTHING BUT TELL ME KEY IS HEAVY. 3) CURRENT KEY NEEDS REPLACED- I WILL PAY FOR THIS, BUT WILL IT BE THE SAME KEY? WILL IT BE REDESIGNED, WHAT SHOULD I DO? THANK YOU *TR
Electrical system, Engine, Mar 16, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 35 MPH, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.