2008 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 733 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2008 reports, 23 involved a crash and 5 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionSep 17, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2008 Chrysler 300 vehicles manufactured May 31, 2007, to May 12, 2008, Dodge Magnum vehicles manufactured May 23, 2007, to May 12, 2008, Dodge Charger vehicles manufactured May 24, 2007, to May 12, 2008, Jeep Commander vehicles manufactured April 3, 2007, to May 12, 2008, and Jeep Grand Cherokee vehicles manufactured March 21, 2007, to May 12, 2008. In the affected vehicles, the ignition key (FOBIK) may not return to the "ON" position after being rotated to the "START" position, instead sticking between the two positions. Potentially, while the vehicle is being driven, the ignition may inadvertently move through the "RUN" position to the "ACCESSORY" or "OFF" ignition position, turning off the engine.
If the ignition stays between "START" and "ON" positions it could cause loss of certain electrical functions. If the ignition key inadvertently moves into the "OFF" or "ACCESSORY" position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began August 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P57.
Campaign 14V567000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Electrical systemFeb 6, 2008
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 08V059000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Representative owner complaints: power train
77 reports, newest first. Show all
Power train, Nov 1, 2013
AFTER HAVING MY VEHICLE SERVICED FOR THE N23 RECALL, THE SERVICE 4WHEEL DRIVE INDICATOR HAS BEEN COMING ON AND I NO LONGER HAVE 4 LOW. IT IS AT THE SERVICE CENTER AGAIN FOR THE THIRD TIME. I AM CONCERNED THAT THE RECALL IS EITHER NOT PERFORMED PROPERLY OR ISN'T AN ADEQUATE FIX TO THE TRANSMISSION ISSUES AND IS CREATING I UNINTENDED PROBLEMS. *TR
Power train, Nov 1, 2013
MY VEHICLE HAS BEEN MAINTAINED BY THE DEALERSHIP. I HAVE 56K MILES ON A 2008 JEEP GRAND CHEROKEE LIMITED HEMI 8CYLINDER I DO NOT DO ANY OFF ROADING I AM TOLD TODAY THAT I NEED AN UPPER DIFFERENTIAL HOUSING INSULATOR AND PINION SEALS WHICH ARE LEAKING. THESE PRODUCTS SHOULD LAST LONGER THAN 56K IN MILES AND ARE A CONSIDERABLE COST TO THE CONSUMER FOR A 5 YEAR OLD JEEP. THERE ARE SEVERAL BULLETINS OUT ABOUT THIS ISSUE BUT JEEP DID NOT CONSIDER HELPING ME BECAUSE I WAS OUT OF MY 3 YEAR 36,000 MILE WARRANTY WHICH IS CLEARLY NOT ENOUGH FOR DEFECTIVE PARTS. PLEASE SEE OTHER COMPLAINTS FOR A RECALL ISSUE. THANK YOU *TR
Power train, Electrical system, Service brakes, Oct 4, 2013
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WOULD RECUR SPORADICALLY HOWEVER, AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) THE FAILURE HAD BECOME PERMANENT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH DID NOT GENERATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 81,000.
Power train, Aug 30, 2013
VEHICLE SHIFTED INTO 4WD LOW BY ITSELF WHILE DRIVING IN A PARKING LOT. I PARKED THE JEEP IN A PARKING SPACE, AND AFTER PLACING THE TRANSMISSION SELECTOR IN PARK, THE JEEP STARTED ROLLING. I HAD TO USE THE PARKING BRAKE TO KEEP IT FROM ROLLING OUT OF THE SPACE. THE REPAIR SHOP REPLACED THE TRANSFER CASE ACTUATOR AND HARNESS DUE TO THE TRANSFER CASE SHIFTING IN AND OUT OF 4WD, AND HAVING NO PARK, WHICH CAUSED IT TO ROLL. I PAID TO HAVE THIS REPAIR WORK DONE, JUST PRIOR TO JEEP ISSUING RECALL N23. JEEP HAS REFUSED TO REIMBURSE ME FOR THIS REPAIR. ON THREE OCCASIONS, I HAVE EXPLAINED TO THE REIMBURSEMENT DEPT, THAT MY VEHICLE ROLLED OUT OF IT'S PARKING SPACE AND SHIFTED IN AND OUT OF 4WD AND NEUTRAL ON ITS OWN. CHRYSLER CUSTOMER ASSISTANCE REFUSES TO REIMBURSE PER THE STATED LANGUAGE IN THEIR OWN RECALL. I HAVE SENT CHRYSLER ALL THE REQUIRED REPAIR DOCUMENTS AND RECEIPTS.
Power train, Electrical system, Aug 27, 2013
2008 JEEP GRAND CHEROKEE OVERLAND HEMI 5.7 STALLED AFTER A RAPID SUDDEN ACCELERATION. JEEP STARTED "BUCKING" (LOSING POWER AND REGAINING IT) THEN TOOK OFF WITHOUT ANYTHING TOUCHING GAS PEDAL AND NO WARNING. THE JEEP WENT FROM 30 MPH TO OVER 50 MPH AND KEPT ACCELERATING. I HAD TO THROW IN NEUTRAL TO GET IT TO STOP. I THEN PULLED OVER AND IT STALLED OUT. THIS HAS BEEN REPORTED TO CHRYSLER CASE #[XXX] AND I SPOKE TO [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Electrical system, Aug 27, 2013, crash
2008 JEEP GRAND CHEROKEE OVERLAND 5.7 HEMI STALLED ON FREEWAY. I HAD TO IMMEDIATELY PULL OVER AS HEAVY TRAFFIC AND VEHICLE WOULD NOT RESTART AND I LOST ALL STEERING/BRAKES/ENGINE CONTROL. I ENDED UP HITTING A ROAD CONE (NO NOTABLE DAMAGE) AS I WAS PULLING INTO THE SOMEWHAT SMALL PULLOVER ZONE (WAS IN HIGHWAY CONSTRUCTION). VEHICLE RESTARTED ONLY AFTER BEING PUT IN PARK AND REMOVING AND REINSERTING THE KEY. *TR
Power train, Aug 27, 2013
2008 JEEP GRAND CHEROKEE HEMI OVERLAND STALLED ON STREET TWICE. ATTEMPTING TO BACK INTO A SPOT AND IT STALLED TWICE, BLOCKING A LANE OF TRAFFIC. HAD TO PUT IN PARK, PULL KEY OUT, PUT KEY BACK IN TO RESTART. LUCKILY NOBODY WAS DRIVING THE POSTED 35MPH SPEED LIMIT SO I WAS ABLE TO GET OUT OF THE WAY. *TR
Power train, Aug 27, 2013
JEEP STALLED ON THE FREEWAY. I WAS GOING 65 MPH ON I-71 AND IT STALLED DEAD IN THE ROADWAY. I HAD TO PULL OVER AFTER AVOIDING OTHER VEHICLES AND RESTART THE VEHICLE. WHEN IT STALLED, IT GAVE NO WARNING, SIMPLY DIED ON THE FREEWAY AND I WAS LEFT WITH NO BRAKES, NO STEERING AND LIMITED DRIVABLITY. I CALLED CHRYSLER AND GOT A PERSON BY THE NAME OF [XXX] AS MY CASE MANAGER. SHE WAS THE MOST CLUELESS AND INCOMPETENT PERSON I HAVE EVER SPOKEN WITH. AFTER TAKING IT TO THE DEALERSHIP, IT STALLED AGAIN ON THE FREEWAY A FEW DAYS LATER, SAME THING AT FREEWAY SPEEDS. CHRYSLER SUPPORT IS A JOKE...THIS ISSUE IS STILL GOING ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Electrical system, Aug 19, 2013
I RECEIVED IN LATE JUNE A RECALL NOTICE FOR MY VEHICLE, TITLED "SAFETY RECALL N23/NHTSA 13V-175 REPROGRAM FINAL DRIVE CONTROLLER MODULE. WHEN I TOOK MY VEHICLE TO MY LOCAL CHRYSLER JEEP DEALER'S AUTO REPAIR SHOP, THEY NOTIFIED ME THAT THE ISSUE IS SOFTWARE RELATED AND THEY HAD NOT YET RECEIVED THE SOFTWARE PATCH. I TOOK MY VEHICLE AGAIN TO THEM IN EARLY JULY, MID JULY, LATE JULY AND EARLY AUGUST AND STILL THEY HAVE NOT YET RECEIVED THE SOFTWARE PATCH. *TR
Power train, Jul 30, 2013
DRIVING AT THE POSTED SPEED LIMIT ON A 4 LANE DIVIDED HIGHWAY, THE 2008 JEEP GRAND CHEROKEE MY WIFE WAS OPERATING, VIOLENTLY AND WITHOUT WARNING SWERVED OFF THE ROAD. MY WIFE DESCRIBED THE EVENT AS "ALL THE WHEELS SUDDENLY STOPPED SPINNING". THE SUV FIRST WENT OFF THE RIGHT SHOULDER OF THE ROAD, THEN SKIDDED ACROSS TWO LANES OF TRAFFIC AND SWERVED OFF THE LEFT SHOULDER, NEARLY ROLLING OVER AND COMING TO REST IN THE MEDIAN NEAR AN EMBANKMENT. THE VEHICLE WAS TOWED TO A NEARBY JEEP DEALERSHIP WHERE IT WAS SUBSEQUENTLY EVALUATED. THE SERVICE MANAGER NOTED THAT THE PROBLEM WAS RELATED TO THE REAR DIFFERENTIAL. HE SURMISED THAT THE COMPONENT WAS ASSEMBLED "OUT OF SPEC" AND SUBSEQUENTLY FAILED CATASTROPHICALLY. THE DIFFERENTIAL WAS REBUILT AND THE VEHICLE RETURNED. UNDER THE CIRCUMSTANCES, MY WIFE WILL NOT DRIVE THIS SUV AGAIN. *TR
Power train, Jun 20, 2013
WHILE DRIVING MY CAR WILL GO INTO NEUTRAL, DO IT WHEN I FIRST START IT, ALSO WHILE DRIVING / RECENTLY IT WENT INTO NEUTRAL DRIVING IN THE PASSING LANE GOING 65 MPH. *TR
Steering, Engine and engine cooling, Power train, Electrical system, Vehicle speed control, Jun 1, 2013
WIFE TRAVELING WITH SON ON FWY AT LEGAL SPEED OF 70 MPH W/CRUISE CONTROL ON, CAR SUDDENLY DECELERATED CAUSING A VIOLENT MANEUVER FORCING CAR INTO NEIGHBORING LANE AND ALMOST CRASHING. SHE STATED IT WAS AS IF IT SUDDENLY DOWNSHIFTED INTO LOWEST GEAR AND BRAKES APPLIED FORCEFULLY. REGAINING CONTROL SHE DEACTIVATED THE CRUISE CONTROL AND PROCEEDED TO DESTINATION AT 50 MPH. TOOK TO DEALERSHIP IN DAVIS WHERE IT WAS DIAGNOSED AS CATASTROPHIC FAILURE OF THE TRANSFER CASE WHICH WAS THEN REPLACED AT THE COST OF $2842.75. SHE RETRIEVED CAR TWO DAYS LATER AND PROCEEDED TO DRIVE BACK HOME (DISTANCE IS @ 178 MI ONE WAY). CAR REPEATED SUDDEN DECELERATION UPON ENTERING THE FWY AND GETTING UP TO SPEED. CONTINUED HOME DUE TO MEDICAL APPOINTMENTS TO KEEP. KEPT CRUISE CONTROL OFF BUT CALLED DEALERSHIP TO REPORT THAT REPLACING THE TRANSFER CASE DID NOT SOLVE THE PROBLEM. I PULLED CODES UPON HER ARRIVING HOME AND FOUND ONLY CODE 0430 (CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD [BANK 2] INDICATING THE CONVERTER NOT WORKING TO SPECS. TODAY SHE WAS RETURNING TO DAVIS TO VISIT WITH GRANDCHILDREN AND EXPERIENCED THE SAME SITUATION. AT 70 MPH CAR SUDDENLY DECELERATED RAPIDLY (AS IF BRAKES WERE APPLIED FORCEFULLY) AND CAUSED HER TO ABRUPTLY MOVE INTO THE LANE TO HER LEFT. SHE REGAINED CONTROL AND CONTINUED ON AT 50 MPH. THE DEALERSHIP INFORMED HER NO MECHANICS WOULD BE AVAILABLE UNTIL MONDAY BUT AS SHE HAS A FLIGHT OUT OF LAX TO CATCH EARLY MONDAY A.M. SHE DECIDED TO CONTINUE ON TO L.A. WITHOUT USING THE CRUISE CONTROL AND PROCEEDING AT SLOWER SPEED. THE POWER STEERING PUMP WAS REPLACED ON 4/15/2013 AT DEALERSHIPS RECOMMENDATION DUE TO A LEAK AND THE TRANSMISSION WAS SERVICED IN ADDITION TO HAVING NEW VALVE COVER AND GASKET PUT ON. SPARK PLUGS REPLACED, THROTTLE BODY AND COMBUSTION CHAMBERS CLEANED AND PCV VALVE REPLACED. INTERNET RESEARCH INDICATES THIS IS A REPEATED PROBLEM WITH THE JEEP GRAND CHEROKEE
Power train, Jan 23, 2013
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. AFTER SHIFTING INTO PARK, THE GEAR SHIFTER SEIZED AND COULD NOT BE REMOVED FROM PARK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Power train, Sep 8, 2012
8/8/12 DRIVING FROM TEMPLE TX TO TUNICA MS (STOPPING THERE BEFORE CONTINUING ON TO INDIANAPOLIS, IN). CAR GAVE NO ISSUES/INDICATIONS OF TROUBLE. 8/9/12 CAR WOULD BARELY GO 10 MILES PER HOUR LEAVING THE HOTEL, WOULD STOP FORWARD PROGRESS OF ANY KIND IF I STOPPED, HAD TO PUT IN PARK, TURN OFF CAR AND TURN ON AGAIN. HAD TO CROSS 4 LANE HIGHWAY, BUT COULD NOT GET CAR TO MOVE FORWARD FAST ENOUGH TO CLEAR ALL 4 LANES AND MIDDLE DIVIDER. TOOK IT IN 2 GREEN LIGHT TRIES AND PULLED INTO GAS STATION (1/2 MILE FROM HOTEL), GAVE CAR A REST, FILLED GAS AND SAME PROBLEM WHEN STARTED AGAIN. HAD TO CALL TOW TRUCK AND BRING TO LOCAL JEEP DEALER, 7 HOURS WAITING AT DEALER TO BE TOLD WE HAD AN EARLY MAJOR TRANSMISSION FAILURE AND IT WOULD BE 8/13 BEFORE IT WOULD BE READY. RENTED A CAR TO CONTINUE OUR VACATION. $3,934.73, TRANSMISSION REPAIRED, FAILURE OCCURRED AT 41,138 MILES, CHRYSLER ADMITS IT IS AN EARLY FAILURE (AND STATES WE ARE OUT OF ALL WARRANTIES), MS DEALER STATES EARLY FAILURE AND POWERTRAIN SHOULD BE COVERED, CONTACT CHRYSLER WHEN WE GET HOME AND LOCAL DEALER HERE STATES 5/50000 ON POWERTRAIN. CHRYSLER REFUSES TO REIMBURSE MORE THAN $1500 WHICH WE HAVE NOT ACCEPTED AND REFUSES TO ACKNOWLEDGE 5 YEAR/50,000 MILE POWER TRAIN WARRANTY. HAD THIS FAILED WHILE DRIVING AT HIGHWAY SPEEDS IT COULD HAVE CAUSED AN ACCIDENT FOR OURSELVES AND OTHERS. CHRYSLER HAS NOT CALLED TO THIS DAY THE REPAIR DEALERSHIP TO UNDERSTAND WHY THE TRANSMISSION FAILURE OCCURRED. WE WERE TOLD THE OIL HAD BURNT BY THE DEALERSHIP? THERE WAS PLENTY OF TRANSMISSION FLUID, IT WAS JUST BURNT. WE ARE WRITING TO YOU TO BRING THIS POTENTIAL SAFETY ISSUE WITH EARLY TRANSMISSION FAILURE TO YOUR ATTENTION AND TO ASK WHAT EXACTLY IS THE NHTSA/DOT REGULATIONS REGARDING POWER TRAIN COVERAGE/FAILURES AND WHAT RECOURSE WE MAY HAVE. THANK YOU FOR ANY INFORMATION YOU CAN PROVIDE. *TR
Power train, Aug 1, 2011
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE TRAVELING SPEEDS OF 40 AND 65 MILES PER HOUR THE VEHICLE SHIFTED INTO FIRST GEAR, CAUSING THE VEHICLE TO LOSE SPEED. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 47,000.
Power train, Feb 9, 2011, crash
WHILE STUCK ON ICE IN OUR DRIVEWAY, MY WIFE WAS CONCERNED ABOUT BACKING DOWN THE DRIVEWAY TO RETRY GETTING TO THE HOUSE, SHE HAD THE 2008 JEEP GRAND CHEROKEE IN PARK, I WENT TO ASSIST IN BACKING DOWN THE DRIVEWAY, SHE HOPPED OVER THE CONSOLE AND HIT THE GEARSHIFT WITH HER LEG OR FOOT THE JEEP GEARSHIFT THEN WENT FROM PARK, INTO REVERSE WITHOUT THE BRAKE BEING DEPRESSED AS IS THE DESIGN, THE JEEP RAPIDLY WENT BACKWARDS THE OPEN DOOR "SCOOPING ME TOWARD THE UNDERSIDE OF THE JEEP, I WAS ABLE TO ROLL AWAY FROM THE JEEP, MY WIFE THEN GOT INTO THE DRIVER SEAT AND PUT INTO PARK JUST BEFORE CRASHING INTO THE WOODED AREA ALONG OUR DRIVEWAY. A CHECK OF THE INTERLOCK SYSTEM SHOWED IT WAS AND STILL IS NON WORKING. THIS INCIDENT COULD HAVE BEEN MET WITH TRAGIC RESULTS HAD I NOT BEEN ABLE TO ROLL AWAY FROM THE UNDERSIDE OF THE MOVING JEEP, AND HAD MY WIFE BEEN UNABLE TO STOP THE JEEP WHEN SHE DID. AS A RESULT I HAVE SUSTAINED PAIN TO MY LOWER BACK, AND MY WIFE TO HER CERVICAL SPINE. *TR
Power train, Electrical system, Jan 3, 2011
WHEN MANUALLY TRYING TO SHIFT MY 2008 JEEP GRAND CHEROKEE FROM 3RD TO 4TH GEAR THE RPMS JUST KEEP GOING UP AND DOESN'T GO INTO GEAR THE DEALERSHIP FIX THIS PROBLEM 3 TIMES ALREADY THEIR SEEMS TO BE NO END IN SIGHT, I HAVE TALKED TO MANY OTHER JEEP PEOPLE ONLINE AND IT SEEMS TO BE A PROBLEM WITH MANY OTHERS WITH THE 3.7 V6 4X4 ITS A BIG DEAL WHEN YOUR DRIVING ON THE L.I.E. AND YOU HAVE TO PULL OVER AND TRY TO GET BACK ON !!!! *TR
Power train, Service brakes, Electric, Other or unspecified, Electronic stability control (ESC), Traction control system, Jul 5, 2010
I RECENTLY PURCHASED A NEWER MODEL USED VEHICLE THAT HAS STARTED TO PRESENT SOME SERIOUS CONCERNS THAT THE DEALERSHIP WHERE I PURCHASED IT CANNOT FIGURE OUT THE PROBLEM AND DISCOUNTS MY COMPLAINT. MY VEHICLE'S MOTOR ACTS AS IF IS GOING TO STALL ON TAKE OFF FROM A STOP POSITION. I HAVE ATTEMPTED ON 3 SEPARATE OCCASIONS TO HAVE THE PROBLEM SERVICED BY THE DEALERSHIP'S SERVICE DEPARTMENT; HOWEVER, THE DEALERSHIP TELLS ME THEY HAVE NO CONCERNS WITH THE VEHICLE. ALTHOUGH THE PROBLEM IS NOT PRESENTING ITSELF WHEN I BRING IT TO THE DEALERSHIP, IT IS HAPPENING MORE OFTEN NOW THAN IN THE BEGINNING OF THE VEHICLE'S PURCHASE THAT I KNOW THE PROBLEM IS ESCALATING. I CANNOT FIGURE OUT WHAT "TRIGGERS" THIS EVENT EXCEPT THAT WHEN IT DOES HAPPEN, MY TWO YOUNG CHILDREN ARE IN THE VEHICLE. A NEW ISSUE ALSO HAS PRESENTED ITSELF. ON JULY 4, AS WE WERE TRAVELING DOWN A NARROW ROAD ALIGNED BY TREES, THE VEHICLE DOWN SHIFTED SO HARD IT CAUSE THE VEHICLE TO ACCELERATE AND FORCIBLY JERK; HOWEVER, WE IMMEDIATELY REGAINED CONTROL OF THE VEHICLE. MY ABS, ESP AND BAS LIGHTS ARE DISPLAYED AND I HAVE AN APPOINTMENT WITH THE DEALERSHIP TO HAVE THIS SERVICED FOR TUESDAY, JULY 6, AT WHICH TME I WILL ALSO ASK THEM TO PERFORM ANOTHER INSPECTION/SERVICE MY STALLING MOTOR ISSUE AS WELL AS THE NEW ACCELERATING/JERKING ISSUE. *TR
Power train, Jan 1, 2010
THREE MONTHS AFTER PURCHASING A 2008 JEEP GRAND CHEROKEE, THE VEHICLE SEEMS TO WANT TO STALL WHEN SHIFTING GEARS. WITHIN 8 MONTHS IT ACTUALLY IS STALLING, AT VARIOUS SPEEDS, AND HAS DONE SO AT LEAST 15 TIMES IN TWO YEARS. NEITHER THE DEALERSHIP OR CHRYSLER ACKNOWLEDGE THE SHIFTING PROBLEM AND HAVE NO REMEDY FOR THE STALLING. *TR
Power train, Electrical system, Dec 31, 2009
2008 JEEP GRAND CHEROKEE STALLS AT HIGH SPEEDS AND INTERMITTENTLY WHILE DRIVING. DEALER UNABLE TO FIX THUS FAR ( HAS CAR FOR ALMOST 30 DAYS). IN ADDITION, SAME THING HAPPENED ON MY 2007 MODEL AND HAS HAPPENED TO A NUMBER OF PEOPLE I KNOW WITH JEEP GRAND CHEROKEES. INTERNET IS FILED WITH REPORTS OF SAME EVENTS HAPPENING AT RANDOM. MINE STALLED AT 65 MPH - ALL ELECTRIC, RADIO, FLASHERS, EVERYTHING JUST GOES OUT. VERY SCARY AND VERY UNSAFE. PLEASE EVALUATE. *TR
Power train, Nov 30, 2009, crash
VEHICLE ACCELERATED WHEN PUT INTO REVERSE. CHRYSLER SENT AN "INDEPENDANT" INSPECTOR, BUT THEY WILL NOT SHARE THE REPORT. IN FACT, CHRYSLER LIED ABOUT CONDUCTING THE INSPECTION. THEY TOLD ME THE INSPECTOR COULD NOT DO AN EVALUATION BECAUSE THE VEHICLE WAS "DISASSEMBLED". THE DEALER TELLS ME THE INSPECTOR SPENT TWO HOURS WITH A SERVICE TECHNICIAN AND TEST DROVE THE VEHICLE. I ALWAYS GET SUSPICIOUS WHEN SOMEONE LIES TO ME. THIS REQUIRES FOLLOW UP TO MAKE SURE THEY ARE NOT HIDING AN UNSAFE DEFECT IN THEIR VEHICLE. *TR
Engine and engine cooling, Power train, Oct 12, 2009
2008 GRAND CHEROKEE 4X4 4.7L FLEXFUEL STALLING AT VARIOUS HIGHWAY SPEEDS. THROTTLE LAGGING, HARSH UP/DOWN SHIFTING, HESITATION ON TORQUE DEMAND, FUEL MILEAGE REDUCED BY 20%. AFTER THE FIRST TWO STALLING OCCURRENCES, THE DEALERSHIP REPLACED THE FCM (FRONT CONTROL MODULE) SINCE THE SERIAL NUMBER OF THE INSTALLED ONE-337- MATCHED THE FEBRUARY 2008 RECALL, ALTHOUGH CHRYSLER DATABASE VIN RECALL SEARCH CAME BACK EMPTY??!! THE THIRD AND FOURTH STALLING EVENTS WERE FOLLOWED UP BY THE REPLACEMENT OF THE PCM (POWERTRAIN CONTROL MODULE) SINCE A "SOFT FAULT"-"TORQUE REQUEST DENIED" WAS FOUND STORED WITHIN THE CONTROLLER. HOWEVER, AFTER SIX HUNDRED MILES, A FIFTH STALLING OCCURRED. THIS TIME A HARD FAULT RELATED TO THE MAP SENSOR (INTAKE MANIFOLD ABSOLUTE PRESSURE) WAS FOUND. THE REPLACEMENT WAS SCHEDULED IN 48 HOURS. THERE WERE SIX DEALERSHIP APPOINTMENTS(ONLY TWO DOCUMENTED THOUGH ??!!) AND IT WAS INVARIABLY EITHER "WE HAVE TO ORDER THE PART" OR "THERE IS NOTHING WRONG WE COULD POINT AT". THE ALMOST NEW VEHICLE IS NOT SAFE TO BE DRIVEN ON PUBLIC ROADS. YET CHRYSLER NEVER PROVIDED A TEMPORARY REPLACEMENT UNTIL THE SAFETY HAZARD COULD BE LOCATED AND ELIMINATED. AFTER EVERY ATTEMPT OF SOLVING THE PROBLEM, THE CUSTOMER IS SENT AWAY TO TRY HIS (HER) GOOD LUCK WITH A VEHICLE WHICH MIGHT BE OKAY. I DON'T THINK THIS A PROFESSIONAL APPROACH FOR BOTH CHRYSLER AND THE DEALERSHIP SERVICING THE VEHICLE. GUESSING AND SAFETY DOES NOT BELONG WITHIN THE SAME SENTENCE ! *TR
Power train, Jun 24, 2009
VIBRATION AT 45 MILES PER HOUR AND ABOVE.. *TR
Engine and engine cooling, Power train, Visibility, May 5, 2009
TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE STOPPED AT A RED LIGHT, THE VEHICLE BEGAN TO SHAKE AND LOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE PCM PROGRAMMED. THE PCM DID NOT STOP THE SHAKING; HOWEVER, THE VEHICLE NO LONGER JERKED FORWARD. THE VEHICLE HAS BEEN AT THE DEALER FIVE TIMES FOR THE SHAKING ISSUE, BUT THEY CANNOT REMEDY THE FAILURE. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE BECAUSE THE SHAKING AND JERKING ALMOST CAUSED A CRASH. THE CURRENT MILEAGE IS 11,700 AND FAILURE MILEAGE WAS 5,514. UPDATED 6/4/09 *CN THE REAR VIEW MIRROR WAS OUT OF FRAME, THE ENGINE HAD A ROUGH IDLE AND IT FELT AS THOUGH IT WAS GOING TO STALL. UPDATED 06/09/09.*JB THE CONSUMER SHE AND HER HUSBAND WERE DISPLEASED WITH THE ARBITRATION BOARDS' DECISION. THE CONSUMER STATED THE VEHICLE WOULD SURGE FORWARD AND VIBRATE WHEN AT A STOP AND WOULD FEEL AS THOUGH THE VEHICLE WOULD STALL, EVEN MORE WITHOUT THE AIR CONDITION TURNED ON. THE EXPLANATION THE CONSUMER WAS GIVEN THAT THE AIR CONDITION WILL CYCLE ON AT THE SAME TIME THE COOLING FANS WHICH WAS SAID TO CAUSE THE PROBLEM. UPDATED 11/02/09.
Engine and engine cooling, Power train, Visibility, Jan 21, 2009
IT WOULD NOT ROLL DOWN. TL*THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE UNEXPECTEDLY STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE RESTARTED AFTER THE FIRST ATTEMPT. THE GEAR SHIFTER WAS PLACED INTO DRIVE AND THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THERE WAS NO RESPONSE. THE CONTACT MADE SEVERAL ATTEMPTS BEFORE THE VEHICLE WAS ABLE TO BE DRIVEN AGAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. IN ADDITION, THE GEAR SHIFTER WAS STUCK IN PARK AND WOULD NOT SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON A SEPARATE OCCASION FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 2,355. UPDATED 3/3/09 *CN THE CONSUMER HAD DIFFICULTY GETTING THE VEHICLE THEVEHICLE OUT OF GEAR. THE LEFT FRONT WINDOW DID NOT FUNCTIN PROPERLY. UPDATED 03/04/09. *JB