2008 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 733 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2008 reports, 23 involved a crash and 5 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionSep 17, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2008 Chrysler 300 vehicles manufactured May 31, 2007, to May 12, 2008, Dodge Magnum vehicles manufactured May 23, 2007, to May 12, 2008, Dodge Charger vehicles manufactured May 24, 2007, to May 12, 2008, Jeep Commander vehicles manufactured April 3, 2007, to May 12, 2008, and Jeep Grand Cherokee vehicles manufactured March 21, 2007, to May 12, 2008. In the affected vehicles, the ignition key (FOBIK) may not return to the "ON" position after being rotated to the "START" position, instead sticking between the two positions. Potentially, while the vehicle is being driven, the ignition may inadvertently move through the "RUN" position to the "ACCESSORY" or "OFF" ignition position, turning off the engine.
If the ignition stays between "START" and "ON" positions it could cause loss of certain electrical functions. If the ignition key inadvertently moves into the "OFF" or "ACCESSORY" position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began August 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P57.
Campaign 14V567000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Electrical systemFeb 6, 2008
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 08V059000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Representative owner complaints
733 reports, newest first.
Electrical system, Sep 9, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Sep 8, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.....UPDATED 10-15-15-*BF UPDATED 3/28/2016*JS *CN
Electrical system, Sep 8, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Sep 8, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE KEY WOULD NOT TURN OVER TO START THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC WHO REPLACED THE BATTERY, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE DEALER WAS NOTIFIED OF THE FAILURE. THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE AND WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WERE NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Tires, Sep 5, 2015
MY COMPLAINT IS WITH THE GOODYEAR FORTERA H.L. TIRES.THEY TEND TO HYDROPLANE EVEN ON A LEVEL SURFACE AND RAIN WATER IS EVENLY DISTRIBUTED ACROSS THE ROADWAY.EVEN BRAND NEW SET HAS SAME PROBLEM.IT SEEMS TO ME THAT IT IS DUE TO THE SIDEWALL TREAD PATTERN.I HAVE BROUGHT IT TO EAST HILLS JEEP (GREENVALE,N.Y.) AND THEY SAY IT'S NOT THEIR PROBLEM.I TOOK IT TO GOODYEAR,(FREEPORT,N.Y.) AND THE STORE MANAGER SAYS THAT HE HAS SOLD THEM BUT HAS NEVER NOTICED THAT ON THE RIGHT SIDE MOUNTED TIRES-THE SIDEWALL TREAD PATTERN FACES FORWARD.ON THE LEFT SIDE MOUNTED TIRES THE SIDEWALL TREAD PATTERN FACES THE REAR. THESE TIRES ARE ON THE HONDA,PILOT. THE CHEVY,TRAVERSE. THE FORD,EDGE AND THE JEEP GRAND CHEROKEE 2008 WHICH I OWN....SOMETIMES WHEN I AM IN PLACES LIKE SHOPPING MALLS,AND I SEE OTHER DRIVERS OF THE FORE MENTIONED VEHICLES I WILL ASK THEM IF THEY HAVE HAD UNWANTED HYDROPLANING WITH THEIR VEHICLE AND THEY RESPOND YES,I POINT OUT THAT I BELIEVE IT'S THE TIRE.I ALSO SHOW THEM THAT THE RIGHT SIDE FACES FORWARD AND THE LEFT SIDE FACES THE REAR AND MOST OF THEM SAY THEY NEVER NOTICED IT UNTIL I'VE BROUGHT IT TO THEIR ATTENTION. I ROTATE MY TIRES ABOUT EVERY 6,000 MILES.I TRY TO KEEP A GOOD WHEEL ALIGNMENT AND THIS PROBLEM PERSISTS. I OBTAINED A SECOND PAIR FROM THE DEALER AND YET ANOTHER FROM GOODYEAR AND EVEN THEIR MECHANICS DID NOT NOTICE UNTIL I SPOKE UP AND POINTED IT OUT TO THEM. ALMOST EVERYONE I'VE SPOKEN TO SAY THEY NEVER NOTICED THIS BEFORE.ONE MECHANIC AT GOODYEAR WENT BACK INSIDE AND CHECKED TO SEE IF THESE TIRES ARE CONSIDERED OMNIDIRECTIONAL,AND FOUND THAT THEY ARE NOT. ALSO EVEN READING REVIEWS ON THIS TIRE,I FOUND NO ONE WHO SEEMS TO GET MORE THAN 35,000 MILES OFF THESE TIRES. CAN YOU HELP ME GET TO THE ROOT OF THIS COMPLAINT.OR IS IT JUST ME ? PLEASE GIVE ME SOME FEEDBACK.
Electrical system, Sep 4, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND FAILED TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY REPLACED THE WIRELESS IGNITION NODE MODULE TWICE, BUT THE FAILURE RECURRED. THE CONTACT LATER RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL. THE DEALER REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS 55,443.
Electrical system, Sep 4, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,193.
Steering, Wheels, Engine, Sep 2, 2015
9/1/15 AT APPROXIMATELY 8:20 P.M. UNINTENDED CHANGE IN IGNITION SWITCH TO THE OFF POSITION RESULTING IN ENGINE SHUTDOWN, ELECTRICAL AND POWER STEERING COMPLETELY SHUTDOWN/LOCK. COLLISION AVERTED BY PULLING RESTING 45 DEGREE ANGLE AGAINST THE CURB. ENGINE RESTARTED THEREAFTER. T/C TO ANOTHER DEALERSHIP (THIS TIME DOWNTOWN LOS ANGELES) AND I AM GLAD TO REPORT AN APPOINTMENT FOR THIS COMING FRIDAY, 9/4/15.
Power train, Electrical system, Sep 2, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE EXPERIENCED MULTIPLE ELECTRICAL FAILURES. THE CONTACT MENTIONED THAT THE RADIO WAS NOT TURNING ON, THE VEHICLE FAILED TO SHIFT AND WOULD NOT ACCELERATE PAST 25 MPH. THE CONTACT MENTIONED THAT IN ORDER FOR THE VEHICLE TO RESUME NORMAL FUNCTION, THE KEY HAD TO BE REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,000. MA 10/21/15 *CN
Steering, Electrical system, Wheels, Engine, Sep 1, 2015
MULTIPLE INCIDENTS OF UNINTENDED CHANGE IN IGNITION SWITCH POSITION TO THE OFF POSITION, RESULTING IN ENGINE SHUTDOWN, ELECTRICAL AND POWER STEERING COMPLETELY SHUTDOWN/LOCK. FIRST OCCURRENCE (APPROXIMATELY 2010) WAS DURING A LEFT-HAND TURN, WHICH NEARLY CAUSED A MULTIPLE VEHICLE ACCIDENT. CONSTANT AIRBAG LIGHT WARNING. MULTIPLE OTHER OCCURRENCES SINCE THEN, RESULTING IN MULTIPLE CALLS TO DEALER AND CONTACT TO 1800 NUMBERS PROVIDED. FAC P57/NHTSA 14V-567 IMPORTANT SAFETY RECALL NOTICE RECEIVED AND DEALER AGAIN CONTACTED. HOWEVER, I WAS ADVISED THAT THE IGNITION IS NO LONGER IN PRODUCTION AND THERE IS NO WAY OF KNOWING IF/WHEN THE PART WILL BECOME AVAILABLE. ACCORDINGLY, NO REPAIR/REMEDY CAN BE MADE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Sep 1, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING 2 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Exterior lighting, Visibility/wiper, Sep 1, 2015
VEHICLE TURN SIGNAL RANDOMLY INDICATES THE WRONG DIRECTION. HAS HAPPENED MULTIPLE TIMES IN VEHICLE. IT APPEARS TO AFFECT THE RIGHT TURN SIGNAL MORE THAN THE LEFT. OCCASIONALLY IT WILL FLASH THE WRONG TURN SIGNAL ONCE, THEN IT FLASHES THE CORRECT ONE. HOWEVER THERE HAS BEEN INSTANCES WHERE IT FLASHED THE WRONG DIRECTION THE ENTIRE TIME THE LEVER WAS IN POSITION. DURING A VISIT TO DEALER FOR A RECALL ON ANOTHER PART, THE SERVICE MANAGER INFORMED ME THAT THERE ARE NEW MODULE UPDATES AVAILABLE. HOWEVER HE WOULD NOT INFORM ME WHAT THEY FIXED, AND THEY WOULD END UP COSTING ME $90/ SERVICE FLASH. THIS SHOULD NOT BE LEGAL FOR THE DEALERS TO CHARGE FOR A SAFETY RELATED UPDATE. PROVIDED THAT THE UPDATE IS FOR THAT ISSUE
Electrical system, Sep 1, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE KEY BECAME STUCK IN THE FORWARD POSITION. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Sep 1, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Air bags, Sep 1, 2015
THIS VEHICLE WAS TAKEN TO JEEP ON 10/10/2013 DUE TO THE AIRBAG LIGHT COMING ON. THERE WERE 112,988 MILES ON THE VEHICLE. THE VEHICLE WAS SERVICED FOR THIS, $400, AS WELL AS BRAKE PADS, AND DIAGNOSTICS, $600.63. ON 10/21/13, AT 113,851 MILES, THE LIGHT CAME BACK ON AND HAD TO BE TAKEN BACK TO THE DEALER FOR SERVICE. THERE WAS NO CHARGE FOR THIS SERVICE AS THE VEHICLE WAS JUST SEEN FOR A SIMILAR ISSUE. I RECEIVED A NOTIFICATION IN THE MAIL THE WEEK OF 8/17/2015 FROM FCA ON THE STATUS OF THE P57/NHTSA 14-567 RECALL FOR THE WIRELESS IGNITION MODULE (WIN). UPON READING THE RECALL NOTIFICATION SENT OUT, FCA RECOGNIZES THAT THE "WIN POSITION SPRING BACK MAY ALSO CAUSE THE DISABLING OF ONE OR MORE OF THE VEHICLE'S SAFETY FEATURES INCLUDING THE FRONTAL AIRBAGS." AT APPROXIMATELY 120,000 MILES, THE AIRBAG LIGHT WENT OFF AGAIN AND WAS INTERMITTENTLY ILLUMINATED UNTIL 123,000 MILES, WHERE THE LIGHT HAS STAYED CONTINUOUSLY ON. I CALLED THE LOCAL DEALER TO INQUIRE IF THEY HAD PARTS, AND THEY DO NOT HAVE THE PARTS IN STOCK FOR THE RECALL, BUT I WAS ADDED TO A WAITING LIST. UPON REQUESTING INFORMATION ON THE AIRBAG, I WAS IMMEDIATELY TOLD THAT THE AIRBAG WAS NOT COVERED UNDER THE RECALL, EVEN THOUGHT HE NOTIFICATION SPECIFICALLY MENTIONED THE AIRBAGS. THE CLERK GAVE ME A 1-800 NUMBER FOR JEEP. I CALLED THE JEEP 1-800 NUMBER AND WAS CONNECTED TO AN AGENT WHOM I INQUIRED ABOUT THE AIRBAG AS WELL AND WAS TOLD THAT I WOULD HAVE TO PAY TO DIAGNOSE THE AIRBAG. WHY SHOULD I HAVE TO PAY TO DIAGNOSE THE AIRBAG IF THE RECALL NOTIFICATION MENTIONS THAT THE AIRBAGS COULD HAVE BEEN AFFECTED. I FEEL THAT JEEP SHOULD BE DIAGNOSING THE AIRBAGS ON THE CUSTOMER'S BEHALF. THIS RECALL HAS BEEN GOING ON FOR ALMOST A YEAR WITH THEM JUST GETTING TO A RESOLUTION. YOU WOULD THINK THEY WOULD WANT TO GO THE EXTRA MILE FOR THEIR CUSTOMERS.
Electrical system, Aug 31, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Aug 31, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Aug 28, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/6 UPDATED 3/28/2016*JS *CN
Electrical system, Aug 27, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START. ON ANOTHER OCCASION, WHILE DRIVING APPROXIMATELY 65 MPH, THE IGNITION KEY DISENGAGED FROM THE VEHICLE INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Electrical system, Aug 27, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Electrical system, Aug 27, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Engine, Aug 27, 2015
WENT TO GET IN MY CAR TO GO TO WORK AND IT WOULDN'T START. I ASSUMED IT WAS JUST A BATTERY. SO I CALLED AAA TO JUMP ME. HE ADVISED THAT YOUR KEY SHOULD NOT WIGGLE WHEN IN THE IGNITION. HE WAS 90% SURE THAT WAS THE CAUSE FOR MY BATTERY ISSUE. HE JUMPED ME SO I COULD GET TO THE GARAGE TO HAVE IT TESTED TO SEE IF IT WAS A BATTERY OR ANOTHER ISSUE BECAUSE HE DIDN'T WANT TO REPLACE BATTERY IF THAT IS THE ISSUE BECAUSE IT WOULD DRAIN IT AGAIN. I WENT .8 OF A MILE AND WAS STOPPED IN TRAFFIC AND ALL THE LIGHTS STARTED FLASHING ON THE DASH AND IT WENT DEAD. CALLED AGAIN TO GET JUMPED. I WENT 5 FEET AND IT STALED OUT AGAIN. HE HAD ME TOWED TO DEALERSHIP BECAUSE HE THINKS IT IS PART OF THE RECALL. WENT TO DEALERSHIP, THEY COULDN'T GIVE ME A LOANER AND TOLD ME IF PART OF RECALL IT WOULD TAKE 3-4 WEEKS TO GET THE PART. I DON'T HAVE ANOTHER CAR. NEXT DAY CALLED ON IT AND EVENTUALLY WAS ADVISED THAT IT WAS THE IGNITION RECALL BUT I HAD TO PAY FOR THE BATTERY. I DON'T FEEL I SHOULD HAVE TO PAY FOR THAT BECAUSE IT WAS DRAINED BECAUSE OF THE PRODUCT RECALL. NEXT DAY- DROVE 15 MILES AND THE CHECK ENGINE LIGHT CAME ON. TOOK IT BACK AND THE DEALERSHIP DOESN'T KNOW WHAT IS WRONG. I DIDN'T GET THE NOTICE OF RECALL UNTIL 08/24/15 AT 3:00 IN THE MAIL. IT WAS RELEASED IN 2014, WHY AM I JUST GETTING IT NOW. I COULD HAVE BEEN KILLED IN IT BECAUSE OF THIS RECALL. IF I WOULD HAVE BEEN ON THE HIGHWAY AND IT JUST STOPPED, I WOULD HAVE BEEN KILLED. THERE IS SOMETHING MAJORLY WRONG WITH THESE JEEPS AND THE WAY PEOPLE SEND OUT THESE RECALLS.
Electrical system, Aug 27, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS THE TAKEN BACK TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RELAY SWITCH NEEDED TO REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Electrical system, Aug 26, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Air bags, Electronic stability control (ESC), Aug 25, 2015
WE CONTACTED WEST BROTHERS CHRYSLER DEALERSHIP IN SULLIVAN, MO IN FEB. 2015 DUE TO MULTIPLE RECALLS ON THE JEEP. THEY WERE AWARE THE JEEP WAS NOT RUNNING, WE WERE TOLD TO TOW IT TO DEALERSHIP ON FEB 26, 2015 AND THAT ALL PARTS WOULD BE THERE IN 2 TO 3 WEEKS, I AGREED TO PAY FOR A DIAGNOSTIC TEST IF THE JEEP STILL WOULD NOT START AFTER RECALL WAS COMPLETE. I WAS TOLD DIAGNOSTIC TEST COULD NOT BE DONE UNTIL AFTER THE P57 RECALL WAS COMPLETE. AFTER SEVERAL MONTHS OF BEING TOLD PARTS WOULD BE IN I RECEIVED A PHONE CALL FROM JOE BOULWARE ON JULY 23, 2015 STATING WE HAD ONE DAY TO MOVE THE JEEP OR IT WOULD BE TOWED. HE SAID HE HAD SPOKE WITH MY SON (THE PREVIOUS OWNER) ON SEVERAL OCCASIONS TELLING HIM TO MOVE JEEP. THIS WAS FALSE AS MY SON WAS INCARCERATED ALL THE DATES HE GAVE. WE MET WITH GENERAL MANAGER WHO SAID WE WERE NOT WELCOME TO DO BUSINESS THERE ANYMORE DUE TO MY HEALTH ISSUES AND ACCUSATIONS MADE BY JOE BOULWARE, THEY REFUSED TO DO RECALLS ON THIS JEEP OR ON ANOTHER CHRYSLER TRUCK I OWN THAT NEEDS A SAFETY RECALL DONE. IN OUR PRESENCE, BUT NOT ON SPEAKER PHONE THE GENERAL MANAGER TELEPHONED CHRYSLER TO INQUIRE WHEN P57 PART WOULD BE IN, HE IDENTIFIED HIMSELF USING MY SONS NAME WHO IS IN THE MISSOURI DEPARTMENT OF CORRECTIONS INSTEAD OF HIS OWN, HE TOLD US THE HELP LINE INFORMED HIM THEY HAD NO ESTIMATED DATE FOR PART TO BE RELEASED, WHEN I SPOKE WITH CHRYSLER THEY FOUND RECORD OF HIS CALL ON 8-18-15 BUT INFORMATION WOULD HAVE BEEN FALSE AS PART BECAME AVAILABLE 8-14-15. I FILED COMPLAINT WITH CHRYSLER AND THEY ISSUED THE DEALERSHIP A RED LETTER COMPLAINT.