2008 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 733 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2008 reports, 23 involved a crash and 5 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionSep 17, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2008 Chrysler 300 vehicles manufactured May 31, 2007, to May 12, 2008, Dodge Magnum vehicles manufactured May 23, 2007, to May 12, 2008, Dodge Charger vehicles manufactured May 24, 2007, to May 12, 2008, Jeep Commander vehicles manufactured April 3, 2007, to May 12, 2008, and Jeep Grand Cherokee vehicles manufactured March 21, 2007, to May 12, 2008. In the affected vehicles, the ignition key (FOBIK) may not return to the "ON" position after being rotated to the "START" position, instead sticking between the two positions. Potentially, while the vehicle is being driven, the ignition may inadvertently move through the "RUN" position to the "ACCESSORY" or "OFF" ignition position, turning off the engine.
If the ignition stays between "START" and "ON" positions it could cause loss of certain electrical functions. If the ignition key inadvertently moves into the "OFF" or "ACCESSORY" position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began August 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P57.
Campaign 14V567000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Electrical systemFeb 6, 2008
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 08V059000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Representative owner complaints
733 reports, newest first.
Electrical system, Jul 16, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE DID NOT START. THE VEHICLE HAD BEEN INOPERABLE FOR ALMOST A MONTH. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Engine, Jul 15, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Electrical system, Jul 15, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jul 13, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN OFF AS THE KEY REMAINED BETWEEN THE OFF AND ACCESSORY POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Electrical system, Jul 13, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Service brakes, Engine, Jul 13, 2015
I HAVE HAD MY JEEP GC LOCKUP. THIS HAPPENED 8 TIMES SINCE LATE OCT. 2012. THE CONDITIONS ARE AS FOLLOWS. THE ENGINE STOPS, I HAVE NO CONTROL, NO BRAKES OR STEERING. 2 TIMES I WAS DRIVING ONE OF THE TWO I RAN INTO A POST. THIS PUT A BIG DENT AND SCRATCH ON MY CAR. THE FIRST TIME THIS HAPPENED I WAS IN A PARKING LOT. IN ORDER FOR ME TO GET THE CAR STATED I HAD TO FORCE THE KEY TO MOVE. I CALLED CHRYSLER 3 TIMES. THEY PUT ME ON THE RUSH LIST. THIS WAS OVER A YEAR OR 2 AGO. THEY WON' EVEN TALK TO ME ANYMORE. ONCE I WAS DOING 70 MPH ON THE EXPRESSWAY. THE ENGINE JUST STOPPED AND I HAD NO CONTROL OTHER THAN BRAKING, BUT THERE WAS NO BRAKING ASSIST. I GOT A RECALL LETTER FROM CHRYSLER ABOUT 2 YEARS AGO. AND STILL NOTING WHAT IS GOING ON?
Electrical system, Jul 10, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,500.
Electrical system, Jul 8, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jul 7, 2015
I WAS DRIVING MY 2008 JEEP GRAND CHEROKEE & WAS GOING ABOUT 15-20MPH WHEN SUDDENLY MY CAR TURNED OFF. NO WARNING, NO SPUTTERING, NO SYMBOLS FLASHING ON THE DASH, NOTHING. IT JUST SIMPLY DIED. I ONLY REALIZED MY CAR WAS COMPLETELY OFF WHEN I HAPPENED TO LOOK AT MY DASHBOARD AND THE GAS GAGE WAS ON E AND THE SPEEDOMETER AND MILEAGE WERE NOT ON. I TRIED MY HARDEST TO STEER AND LUCKILY I WAS ABLE TO PULL INTO A PARKING LOT. I OPENED THE HOOD AND CHECKED THE BATTERY CABLES AND THEY WERE FINE. THE TRUCK STARTED UP AGAIN BUT THIS INCIDENT SCARED ME TO DEATH. I HAD JUST GOTTEN OFF THE HIGHWAY WHEN THIS HAPPENED AND I AM A MOM OF 3. I CALLED MY LOCAL JEEP DEALER THE NEXT DAY. THE SERVICE GUY TOLD ME TO REMOVE SOME OF MY KEYS FROM MY KEY HOLDER AND IN HIS WORDS "THIS IS A BAND-AID FIX FOR NOW, THERE IS A RECALL FOR IGNITION PROBLEMS BUT IT WON'T BE ROLLING OUT UNTIL SEPTEMBER". WHAT?? THIS IS UNACCEPTABLE. IT SHOULD BE FIXED NOW.
Electrical system, Jul 6, 2015
ON DECEMBER 24, 2013, MY 2008 JEEP GRAND CHEROKEE STOPPED IN A PARKING LOT IN BUFFALO AND THE IGNITION KEY WAS NOT WORKING. I WAS STRANDED IN THE COLD IN THE MIDDLE OF NIGHT. THE JEEP WAS TOWED TO THE JEEP DEALER. THE DEALER ORDERED THE PART AND FIXED THE CAR WITH A NEW PART TO FIX THE IGNITION PROBLEM. IN JANUARY 2015, I RECEIVED A SAFETY RECALL NOTICE ABOUT IGNITION KEY AND MAILED THE CLAIM FOR REIMBURSEMENT WITH THE PAID RECEIPT OF REPAIR PERFORMED ON 1/6/2014. I HAVE MAILED TWO LETTERS FOR REQUEST FOR REIMBURSEMENT, BUT I HAVE NOT RECEIVED ANY RESPONSE OR PAYMENT FROM JEEP CHRYSLER. THANK YOU.
Electrical system, Jul 6, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY FOB WOULD NOT UNLOCK THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED, BUT THE FAILURE PERSISTED AND THE FOB HAD TO BE REPLACED. THE FAILURE RECURRED ON THREE OTHER OCCASIONS WHERE THE FOB HAD TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Electrical system, Jul 2, 2015
IGNITION SWITCH STILL HAS NOT BEEN REPLACED
Electrical system, Jul 2, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jul 2, 2015
BEGINNING IMMEDIATELY UPON PURCHASE, THE VEHICLE WILL SHUT DOWN (APPARENTLY THE IGNITION KEY /SYSTEM FAILS) AND THE VEHICLE ENGINE STOOPS WITH SUBSEQUENT LOSS OF POWER TO BRAKES, STEERING, ETC. THIS EVENT HAPPENS REGULARLY AND HAS PLACED ME IN VERY DANGEROUS CIRCUMSTANCES WHEN CROSSING INTERSECTIONS, MERGING INTO TRAFFIC AND DURING INTERSTATE HIGHWAY TRAVEL AT RESPECTIVE SPEEDS. THE FREQUENCY IS TWO OR MORE TIMES PER WEEK, SOME TIMES PER DAY. THIS VEHICLE IS UNSAFE TO DRIVE, BUT I HAVE TO HAVE TRANSPORTATION.
Electrical system, Jul 2, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jul 1, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER STATED THAT THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V657000 (ELECTRICAL SYSTEM). THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,448.
Electrical system, Jun 30, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jun 29, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED MULTIPLE TIMES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/02/15*LJ UPDATED 9/02/2016*JS UPDATED 11/01/2017*CN
Electrical system, Jun 29, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, THE IGNITION KEY FAILED TO GO INTO THE OFF POSITION WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE KEY FOB NEEDED TO BE REPLACED. THE KEY FOB WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION NODE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000. THE VIN WAS UNAVAILABLE.
Other or unspecified, Jun 27, 2015
ON OR ABOUT 19 NOV 2014, I RECEIVED A RECALL NOTICE FROM CHRYSLER ON THE "IGNITION SWITCH" FOR MY 2008 JEEP GRAND CHEROKEE OVERLAND EDITION. THAT NOTICE NUMBER IS P57/NHTSA 14V-567. I HAVE CALLED THE DEALER SEVERAL TIMES TO ASK ABOUT AVAILABILITY OF PARTS TO HAVE MY JEEP REPAIRED....ALL TO NO AVAIL. THE DEALER SAYS THEY HAVEN'T RECEIVED THE PARTS FROM CHRYSLER. TODAY IN THE MAIL I RECEIVED ANOTHER RECALL NOTICE, THIS TIME FOR THE "FINAL DRIVE CONTROL MODULE", RECALL NOTICE P73. AFTER ANOTHER UNSUCCESSFUL CALL TO THE DEALER, I DECIDED TO CALL THE FCA (FIAT CHRYSLER AUTOMOBILES) US CUSTOMER ASSISTANCE CENTER AT 1-800-853-1403 AND SEE WHAT CHRYSLER'S STORY WAS. AT FCA, I SPOKE WITH A VERY NICE AND LIKELY VERY YOUNG WOMAN NAMED STEPHANIE WHO INFORMED ME THAT CHRYSLER DOES NOT HAVE A SUBCONTRACTOR TO MAKE THE PART NEEDED TO MAKE THE REPAIR. SHE INFORMED ME THAT I WOULD BE PLACED ON THE "LIST" OF THOSE TO BE NOTIFIED BY EMAIL WHEN A PART BECAME AVAILABLE. THAT IS AN UNACCEPTABLE ANSWER AND I TOLD HER I WOULD BE CONTACTING THE NHTSA WITH MY COMPLAINT. NOW ON YOUR SITE, I SEE THAT YOU ARE ABOUT TO HOLD HEARINGS ON RECALL REPAIR DELAYS BY CHRYSLER AND CLEARLY MY STORY FALLS WELL WITHIN THOSE PARAMETERS. LET'S SEE WHAT YOU CAN DO TO BREAK THROUGH THIS LOGJAM....THREATEN NOT TO LOAN THEM MONEY THE NEXT TIME THEY SCREW UP OR WHATEVER. THANKS.
Electrical system, Jun 26, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE KEY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.
Engine, Jun 26, 2015
I WAS NOTIFIED OF A RECALL DATED 11/10/14, NUMBER 957 NHTSA 14V-567. I WAS ADVISED THE PART REQUIRED WAS NOT AVAILABLE. I HAVE LOOKED THIS RECALL UP ON YOUR WEBSITE AND THE STATUS STATES THAT NO REMEDY IS AVAILABLE, SEVEN MONTHS LATER! ACCORDING TO THE RECALL NOTICE, THIS COULD "INCREASE THE RISK OF CRASH UNDER CERTAIN DRIVING CONDITIONS", "THIS COULD INCREASE THE RISK OF VEHICLE OCCUPANT INJURY DURING A CRASH". THEREFORE, APPARENTLY I, OCCUPANTS OF MY CAR, AND OTHERS ARE IN DANGER. I NEED TO REQUEST IMMEDIATE ATTENTION TO THIS LONG OVERDUE RECALL. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Electrical system, Jun 26, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION WOULD NOT TURN TO THE ON POSITION. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Other or unspecified, Jun 24, 2015
THERE WAS A RECALL ON THIS VEHICLE PLACED ON NOVEMBER 10, 2014. SINCE THE RECALL ON THE IGNITION, MY JEEP HAS HAD MULTIPLE OCCASIONS IN WHICH THE IGNITION KEY IS MALFUNCTIONING AND I GET A LOSS OF CERTAIN ELECTRICAL FEATURES. I HAVE SPOKEN TO CHRYSLER ON SEVERAL OCCASIONS REQUESTING A RENTAL VEHICLE UNTIL MY VEHICLE CAN GET FIXED AS THIS IS A SAFETY ISSUE.
Electrical system, Jun 23, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE TRAVELING APPROXIMATELY 65 MPH, THE KEY SHIFTED FROM THE ON POSITION TO THE ACC POSITION WITHOUT WARNING. THE CONTACT WAS ABLE TO MANEUVER THE KEY BACK TO THE ON POSITION WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM), BUT THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.