2008 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 733 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2008 reports, 23 involved a crash and 5 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionSep 17, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2008 Chrysler 300 vehicles manufactured May 31, 2007, to May 12, 2008, Dodge Magnum vehicles manufactured May 23, 2007, to May 12, 2008, Dodge Charger vehicles manufactured May 24, 2007, to May 12, 2008, Jeep Commander vehicles manufactured April 3, 2007, to May 12, 2008, and Jeep Grand Cherokee vehicles manufactured March 21, 2007, to May 12, 2008. In the affected vehicles, the ignition key (FOBIK) may not return to the "ON" position after being rotated to the "START" position, instead sticking between the two positions. Potentially, while the vehicle is being driven, the ignition may inadvertently move through the "RUN" position to the "ACCESSORY" or "OFF" ignition position, turning off the engine.
If the ignition stays between "START" and "ON" positions it could cause loss of certain electrical functions. If the ignition key inadvertently moves into the "OFF" or "ACCESSORY" position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began August 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P57.
Campaign 14V567000 on NHTSA.gov
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Electrical systemFeb 6, 2008
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 08V059000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperSep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 07V415000 on NHTSA.gov
Representative owner complaints
733 reports, newest first.
Electrical system, May 14, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Electrical system, May 13, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical system, May 13, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, May 13, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JULY OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, May 13, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, May 12, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, May 12, 2015
VEHICLE TURNS OFF WHILE I AM DRIVING. THIS HAS OCCURRED 4 TIMES. I LOSE POWER STEERING, & POWER BRAKES. I ALSO HAVE HAD MANY INCIDENTS WHERE IT WON'T START UNLESS I TAKE THE KEY PUT, AND PUT IT BACK IN. OR IT WILL START, THEN IMMEDIATELY TURN OFF. I HAVE GOTTEN MESSAGES THAT I HAVE THE WRONG KEY. I HAVE HAD THE BATTERY, STARTER, KEY FOBS, AND KEY SENSOR REPLACED.
Electrical system, Other or unspecified, May 8, 2015
DROVE THE CAR HOME WHERE IT WOULD NOT TURN OVER, THE KEY WOULD NOT TURN THE ENGINE ON. LUCKILY, THIS DID NOT HAPPEN WHILE DRIVING OR THERE WOULD HAVE BEEN AN ACCIDENT. IT WAS AS IF THE PART THAT THE KEY WENT IN WAS JAMMED. THE CAR WAS TOWED TO THE DEALERSHIP WHERE IT WAS DETERMINED THAT THE WCM WAS NOT RECOGNIZING THE KEYS. THE WCM WAS REPLACED AND AS A RESULT, TWO NEW FOBIKS HAD TO BE PURCHASED. THE DEALERSHIP TESTED BOTH THE POWER AND THE GROUND TO THE WCM, ALL TESTED GOOD, FOUND THAT THE WCM WAS NOT RECOGNIZING THE KEYS THAT WERE IN THE IGNITION. WE RECEIVED THE RECALL ON THE FOBIKS, AND SUBMITTED THE PAPERWORK FOR REIMBURSEMENT. WE WAITED THE 60 DAYS THAT WAS REQUIRED BUT WHEN CALLING ABOUT THE REFUND WAS TOLD THAT WE WOULD HAVE TO WAIT FOR THE SECOND RECALL IN ORDER TO BE REIMBURSED. I WAS TOLD THAT EVEN IF THERE HAD BEEN NO PROBLEM WITH MY VEHICLE, AND IF I WOULD HAVE TAKEN THE CAR TO THE DEALERSHIP FOR A NEW WCM, I WOULD HAVE TO PAY FOR THE REPAIR AND THEN WAIT FOR THE SECOND RECALL NOTICE BEFORE REIMBURSEMENT. THE REPRESENTATIVE REPEATED THIS INFO TO ME SEVERAL TIMES B/C I COULD NOT BELIEVE WHAT I WAS HEARING. I ASKED FOR A SUPERVISOR AND NONE WAS AVAILABLE. THE SUPERVISOR WAS TO CALL ME BACK BUT I RECEIVED NO SUCH CALL. PER THE RECALL, I HAVE PROVIDED A COPY OF THE ORIGINAL RECEIPT AND I CONFIRMED THAT THEY DID RECEIVE THE RECEIPT. I AM ASKING FOR THE CHRYSLER RECALL TO REIMBURSE ME FOR MY EXPENSE AS THEIR RECALL STATES "REIMBURSEMENT WILL BE SENT TO YOU WITHIN 60 DAYS". *TR
Electrical system, May 6, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURED WAS CONTACTED AND MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Vehicle speed control, Service brakes, May 6, 2015, crash
TL* THE CONTACT OWNED A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 30 MPH, THE VEHICLE JERKED. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED BEFORE ACCELERATING. THE ABS, ESP, BAS AND ANTI SKID WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
Electrical system, May 6, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Vehicle speed control, May 5, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE DID NOT ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000. THE VIN WAS NOT AVAILABLE.
Electrical system, May 4, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Apr 30, 2015
I'M NOT SURE WHEN WE RECEIVED THE RECALL NOTICE FOR THE IGNITION SWITCH BUT IT HAS BEEN AN EXTREMELY LONG TIME. WE HAVE NOT HEARD ANYTHING ABOUT GETTING THIS FIXED. *TR
Electrical system, Apr 30, 2015
I SHUT THE VEHICLE OFF AND WENT BACK TO START. I WAS ABLE TO TURN ELECTRONIC KEY THE ELECTRONICS CAME ON BUT IT WOULDN'T TURN THE ENGINE OVER. WENT BACK THE NEXT DAY AND IT DID START, TOOK TO SPIRIT JEEP, SWEDESBORO, NJ. THEY RAN DIAGNOSTICS AND DETERMINED TO BE WIN MODULE. CONTACTED CHRYSLER AND TOLD IT WAS NOT PART OF THE RECALL, I AM HAVING FIXED ANYWAY. PRIOR TO THIS THERE WERE TWO INCIDENTS THAT MAY BE RELATED, AROUND A MONTH OR TWO BEFORE THE MOTOR TURNED OFF WHILE IN TRAFFIC, I SHIFTED TO NEUTRAL AND RESTARTED. I THOUGHT I MAY HAVE HIT THE KEY WITH MY KNEE. THE SECOND INCIDENT WAS THAT THE AIRBAG ALARM ON THE DASH CAME ON, HAD IT DIAGNOSED AT A LOCAL GARAGE AND THEY SAID THAT IT WAS THE PASSENGER SEATBELT WAS DEFECTIVE SO I BELIEVE HE DISARMED THE AIRBAG. AFTER LOOKING ONLINE IT SEEMS THAT THESE ARE REPETITIVE PROBLEMS WITH CHRYSLER PRODUCTS. AND ARE RELATED TO THE L25 RECALL. THIS IS NO CHEAP FIX $750 FOR MODULE AND 2 KEYS. ANYTHING YOU CAN DO TO HELP WOULD BE GREATLY APPRECIATED. *TR
Electrical system, Apr 29, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Apr 27, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THERE WERE NUMEROUS ATTEMPTS BEFORE THE VEHICLE STARTED AND WAS REQUIRED TO WAIT A FEW MOMENTS. THE FAILURE RECURRED THREE TIMES. ON A SEPARATE OCCASION, THE VEHICLE FAILED TO START. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Electrical system, Apr 24, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS STILL NOT AVAILABLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THE PARTS MAY BE AVAILABLE BY JUNE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Electrical system, Apr 24, 2015
IGNITION SPONTANEOUSLY DISENGAGES WHILE I AM DRIVING VEHICLE AND TURNS CAR OFF. *TR
Electrical system, Apr 22, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000. UPDATED 6/8/15*CN UPDATED 06/11/15*JB
Electrical system, Apr 20, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Electrical system, Apr 20, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ....UPDATED 07/22/15 *BF UPDATED 10/06/2017*CN
Power train, Electrical system, Apr 16, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE DID NOT START. THE CONTACT STATED THAT THE KEY HAD TO BE TURNED TO THE OFF POSITION THEN BACK TO THE ON POSITION IN ORDER FOR THE VEHICLE TO START. ONCE THE VEHICLE WAS STARTED, IT WOULD NOT SHIFT OUT OF THE PARK POSITION UNLESS THE IGNITION WAS TURNED TO THE OFF POSITION AND BACK TO THE ON POSITION. THE FAILURE RECURRED CONTINUOUSLY IN COLD WEATHER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Electrical system, Apr 14, 2015
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Engine, Apr 14, 2015
MY VEHICLE SHUT OFF GOING OVER A BUMP IN THE ROAD. MY VEHICLE HAS DONE THIS ON NUMEROUS OCCASIONS, TWICE IN THE MIDDLE OF INTERSECTIONS AND ONCE ON A RAILROAD TRACK. I WAS SENT AN IMPORTANT SAFETY RECALL NOTICE FROM CHRYSLER (NOTIFICATION CODE P57) APPROXIMATELY 3 MONTHS AGO AND HAVE NOT HEARD ANYTHING SINCE THEN AND THIS ISSUE HAS PROGRESSIVELY GOT WORSE OVER THE LAST SEVERAL MONTHS. I DID CONTACT THE LOCAL CHRYSLER DEALERSHIP AND THEY HAD NO INFORMATION TO PROVIDE AND I ALSO HAD MY VEHICLE IN TO BE SERVICED FOR THIS ISSUE ABOUT ONE YEAR AGO WITH NO ISSUE IDENTIFIED BY RIVERSIDE AUTO GROUP IN MARINETTE, WI. I ALSO CALLED CHRYSLER AT 800-853-1403 AND THEY HAD NO UPDATE ON THIS ISSUE OR ANY IDEA WHEN THIS RECALL WOULD OCCUR TO FIX THIS ISSUE. I CANNOT AFFORD TO PURCHASE A DIFFERENT VEHICLE AND THIS ISSUE HAS BECOME A SAFETY CONCERN FOR ME AND MY FAMILY. WHAT RECOURSE DO I HAVE HERE? AM I EXPECTED TO CONTINUE DRIVING A VEHICLE WITH SERIOUS SAFETY ISSUES WITH THE IGNITION SWITCH JUST BECAUSE CHRYSLER IS NOT ADDRESSING THIS ISSUE IN A TIMELY FASHION? DOES THE NHTSA HAVE ANY OTHER RECOURSE I CAN TAKE ON THIS? I AM CERTAIN I AM NOT ALONE WITH THIS ISSUE AND I WOULD HATE TO SEE SOMEONE GET HURT OR KILLED, BECAUSE OF THE LACK OF PRIORITIZING BY CHRYSLER. *TR