2009 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 138 owner complaints filed for this model year. This is the 24th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2009 reports, 4 involved a crash. 1 person was injured.
What owners report most often
Recalls and investigations
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Electrical system, wiringApr 9, 2009
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V118000 on NHTSA.gov
Representative owner complaints
138 reports, newest first.
Exterior lighting, May 28, 2018
RIGHT REAR TURN SIGNAL BECAME TOTALLY INOPERATIVE AFTER WORKING INTERMITTENTLY. BULB AND BULB SOCKET CONNECTOR WAS REPLACED, FUSES WERE CHECKED. HAZARD LIGHT WILL NOT FUNCTION ON THIS BULB ALTHOUGH DRIVING LIGHT FUNCTION WORKS ON THIS BULB INDICATING BULB IS NOT THE ISSUE. ALSO, DRIVER'S SIDE LOW BEAM HEADLIGHT WILL NOT SHUT OFF AFTER IGNITION TURNED OFF. RECEIVED CODE B162B INDICATING POSSIBLE ISSUE WITH THE 'INTEGRATED POWER MODULE' ALSO REFERRED TO AS THE 'TIPM'. NOT HAVING A WORKING TURN SIGNAL CREATES AN EXTREMELY HAZARDOUS SITUATION AND SHOULD BE ADDRESSED BY THE DEALER. FAULTY TURN SIGNAL LIGHTS AND HEADLIGHT ISSUES ARE CHARACTERISTIC OF THE TIPM THAT WAS INSTALLED IN THESE VEHICLES BY CHRYSLER FOR WHICH AN IMMEDIATE SAFETY RECALL SHOULD BE ISSUED.
Other or unspecified, May 25, 2018
FOB FALLING OUT OF IGNITION SWITCH. CAR WAS IN DRIVE BUT WAS NOT BEING DRIVEN AS WAS STOPPED AT GATE WHICH WAS OPENING. WHEN FOB FELL OUT ENGINE STOPPED. HAPPENED MULTIPLE TIMES NOW. THE DESCRIBED WAS THE MOST RECENT. VERY DSNGEROUS. WE PLAN TO TAKE IT TO DEALER.
Air bags, Vehicle speed control, Apr 30, 2018
TAKATA RECALL - AIR BAG WARNING LIGHT BEGAN BEING INTERMITTENT WHEN TRAVELING ON SECONDARY ROADS AND HIGHWAYS. IT IS NOW LIT AT ALL TIMES. I HAVE ALREADY HAD TO REPLACE THE SPEED CONTROL OPERATOR LEVER.
Engine, Apr 5, 2018
VEHICLE WILL LOSE POWER WHILE DRIVING. SOMETIMES WILL LOOSE POWER WHILE PULLING OUT. VERY DANGEROUS WHEN PULLING ONTO THE HIGHWAY. HAVE TO PULL TO SHOULDER TO AVOID BEING REAR ENDED.
Steering, Other or unspecified, Fuel/propulsion system, Mar 6, 2018
VEHICLE TURNS OFF WHILE DRIVING, LOSS OF BRAKES, STEERING AND PROPULSION IS LOSS. VEHICLE DOES THIS RANDOMLY AND IT IS NOT THE FIRST TIME.
Power train, Electrical system, Engine, Dec 21, 2017
VEHICLE SHIFTS INTO LOWER2ND GEAR WHILE DRIVING AT HIGHWAY SPEEDS ACCORDING TO OWNERS MANUAL THIS IS CALLED LIMP MODE AND NEEDS TO BE STOPPED PLACED IN PARK AND TURN IGNITION OFF AND RESTARTED TO CONTINUE DRIVING THIS HAS HAPPENED TO ME AND OTHERS
Power train, Sep 26, 2017
TRANSMISSION WILL DISENGAGE WHILE DRIVING AT ANY GIVEN SPEED. THE ONLY WAY TO CORRECT IT IS TO COAST TO A STOP, PUT THE TRANSMISSION IN PARK THEN SHUT OFF THE ENGINE AND RESTART. ONLY THEN WILL CAR BECOME DRIVABLE AGAIN. THIS IS EXTREMELY HAZARDOUS WHEN ON THE INTERSTATE OR EXPRESSWAY. CHECK ENGINE LIGHT COMES ON AND A CODE P2767 IS ALWAYS PRESENT WHEN THIS OCCURS. MY JEEP MECHANIC SAYS ITS AN EXPENSIVE REPAIR AS THE TRANSMISSION HAS AN INTERNAL SERVO SHORT AND HAS TO BE DISASSEMBLED TO REPAIR IT. MY JEEP ONLY HAS 56,685 ON THE ODOMETER. NOT COVERED UNDER WARRANTY AND I AM TOLD IS A COMMON PROBLEM WITH THIS MODEL TRANSMISSION. SOMEONE IS GOING TO GET KILLED TRYING TO COAST TO A STOP OR ACCELERATING TO GET ONTO A INTERSTATE WHEN THE TRANSMISSION SHUTS DOWN. HAPPENS AT ANY SPEED. TURNING, GOING STRAIGHT, HIGHWAY OR RURAL ROADS, BUMPS OR NO BUMPS, UPHILL OR DOWNHILL. COMES WITHOUT WARNING. ENGINE RPMS INCREASE BUT CAR IS JUST COASTING.
Electrical system, Aug 25, 2017
MY VEHICLE IS A 2009 WITH THE EXACT ISSUE AS THE 2010. PLEASE REFERENCE BELOW FOR SAFETY RECALL/CONCERN: NHTSA CAMPAIGN NUMBER: 10V200000 REMEDY: DEALERS WILL INSPECT AND REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 23, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. NOTES: CHRYSLER'S RECALL CAMPAIGN NUMBER IS K08. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV . HTTP://WWW-ODI.NHTSA.DOT.GOV/OWNERS/...OD_IDS=781815#
Tires, Wheels, Aug 2, 2017
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE FRONT DRIVER'S SIDE TIRE LOST AIR QUICKLY AND ABRUPTLY. THE CONTACT PULLED OVER AND NOTICED THAT THE VALVE STEM ON THE TIRE HAD FAILED AND FRACTURED APART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VALVE STEMS ON THE VEHICLE HAD FAILED AND NEEDED TO BE REPLACED. THE FAILURE RECURRED ONE OTHER TIME, WITH THE REAR DRIVER'S SIDE TIRE. THE CONTACT SPOKE TO WORLD JEEP CHRYSLER DODGE RAM 681 SHREWSBURY AVE, SHREWSBURY, NJ 07702 WHO STATED THAT THE CONTACT SHOULD SPEAK TO GOODYEAR, THE TIRE MANUFACTURER. THE TIRE MANUFACTURER STATED THAT THE CONTACT SHOULD SPEAK TO THE VEHICLE MANUFACTURER AS THEY WERE NOT RESPONSIBLE FOR THE VALVE STEMS OR RIMS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, STATED THAT THEY KNEW NOTHING ABOUT THE MATTER, AND PROVIDED THE NUMBER TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 102,850. UPDATED 10/05/17*LJ *TR
Electrical system, Other or unspecified, Feb 25, 2017
4 ISSUES: 1.VEHICLE WILL NOT RESTART RIGHT AWAY AFTER THE KEY FOB HAS BEEN TURNED OFF AND SOMETIMES I HAVE TO GET OUT AND DISENGAGE THE BATTERY FOR IT TO START AGAIN. 2. KEY FOB WILL COME OUT OF IGNITION WHEN IT IS TURNED TO ACCESSORY. 4. KEY FOB IS ABLE TO COME OUT WHEN VEHICLE IS RUNNING. 3. SOMETIMES KEY WILL NOT COME OUT OF IGNITION IF IT LOCKS UP. THERE ARE RECALLS ON THIS PROBLEM WITH JEEPS BUT FOR SOME REASON NOT MY VEHICLE. I DID HAVE IT FIXED AT THE JEEP DEALER BUT IT IS DOING THE SAME THING AFTER $600.00 . THIS IS A SAFETY FEATURE WHEN THE KEY COMES OUT OF THE IGNITION BEFORE TURNING VEHICLE OFF.
Steering, Feb 20, 2017
MY VEHICLE HAS UNDER 65K MILES AND HAS GONE THROUGH 3 RACK AND PINION UNITS UNDER WARRANTY. THEY GO OUT EVERY 20K MILES OR SO. EACH TIME THEY DO, STEERING BECOMES LOOSE AND UNPREDICTABLE AND HAS THE POTENTIAL TO CAUSE A LOSS OF CONTROL OF THE VEHICLE. THIS ISSUE IS NOT UNIQUE TO MY VEHICLE AS I HAVE READ OF MANY OTHERS HAVING THE SAME ISSUE. THE MANUFACTURER REFUSES TO ADDRESS THE CORE ISSUE, THE RACK AND PINION UNIT IN THIS VEHICLE IS PRONE TO FAILURE AND NEEDS TO BE PERMANENTLY ADDRESSED. MY CURRENT RACK AND PINION UNIT WAS REPLACE JUST OVER A YEAR AGO, LESS THAN 6000 MILES AND IS ALREADY FAILING AGAIN. UNFORTUNATELY I DID NOT MAINTAIN ALL OF MY DOCUMENTATION AS I HAD NO IDEA THIS WOULD BE AN ONGOING CONCERN.
Fuel/propulsion system, Nov 21, 2016
EVERY TIME I FUEL MY CAR FUEL BACKS UP THE THE FUEL FILLER NECK AND SPILLS ALL OVER THE GROUND THIS SEEM TO BE A PROBLEM NOT ONLY IN JEEP CHEROKEES BUT IN THE WRANGLER TOO FROM WHAT I UNDERSTAND THIS IS A EVERY FUEL UP ONGOING PROBLEM
Power train, Nov 17, 2016
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN THE PARK POSITION WITH THE KEYS OUT OF THE IGNITION, IT BEGAN TO INDEPENDENTLY ROLL BACKWARDS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.
Electrical system, Oct 25, 2016
CAR IN PARK, REMAINS ON AFTER KEY HAS BEEN TURNED OFF AND REMOVED. KEY IS NEW AND REPLACED THIS YEAR. APPEARS TO BE SOMETHING IN THE IGNITION/ELECTRICAL SYSTEM.
Electrical system, Aug 3, 2016
09 JEEP GRAND CHEROKEE ELECTRICAL ISSUE - SECOND OCCURRENCE: LOST ALL DASH GAUGES, SPEEDOMETER, LIGHTING, RADIO, TURN SIGNALS, NO BRAKE LIGHTS AND HEAT/AC WHILE DRIVING DOWN THE HIGHWAY. I TOOK THE VEHICLE IMMEDIATELY TO THE DEALER WITH THE ISSUE SHOWING. I WAS TOLD THAT SOMEONE WOULD LOOK AT THE VEHICLE, HOWEVER, I HAD TO LEAVE THE VEHICLE WITH THE DEALER OVERNIGHT. IT APPEARS THE DEALER DID NOT LOOK AT THE VEHICLE UNTIL THE NEXT DAY. DEALER RETURNED THE VEHICLE UNABLE TO DETERMINE THE PROBLEM. TOLD TO BRING THE VEHICLE BACK WHEN THE PROBLEM OCCURS AGAIN. THIS IS A SAFETY ISSUE WHICH COULD HAVE RESULTED IN AN ACCIDENT. THE VEHICLE SHOULD BE RECALLED FOR SAFETY CONCERNS. THIS IS MY SECOND COMPLAINT TO NHTSA.
Electrical system, Engine, Jun 8, 2016
WHILE DRIVING, THE IGNITION SWITCH GOES INTO ACCESSORY AND THE ENGINE SHUTS OFF..JEEP HAS NO POWER STEERING OR POWER TO CONTROL THE VEHICLE. THIS SCARED THE "H" OUT OF MY WIFE YESTERDAY WHILE DRIVING IN TRAFFIC ACROSS A BRIDGE GOING TO WORK. SHE WAS TRAVELING APROX. 45 MPH ACROSS A STRAIGHT BRIDGE. THIS SAME THING HAPPENED TO MYSELY LAST YEAR WHILE ON THE PA TURNPIKE IN TRAFFIC. I PUT THE FLASHERS ON AND SHIFTED INTO NEUTRAL AND RESTARTED THE JEEP WITHOUT MUCH SERIOUS PROBLEMS. BUT NOW A SECOND TIME !!! I DON'T WANT ANYBODY TO GET HURT BECAUSE OF THIS
Electrical system, Jun 2, 2016
AT TIMES, THE IGNITION SWITCH TURNS OFF UNEXPECTEDLY WHILE DRIVING. ALSO, WHEN STARTING, THE IGNITION SWITCH WILL, AT TIMES, TURN OFF, RESULTING IN A FAILURE TO REMAIN RUNNING.
Air bags, Wheels, May 21, 2016
TIRE GAUGES BROKE OFF / 3 CRUMBLED OFF THE TIRES AND 4TH JUST BROKE OFF IN THE MECHANICS HAND! THESE BROKE OFF BETWEEN MAY & NOV 2010. ALSO AIR BAG SIDE CONTACTS IN STEERING COLUMN {AIR BAG LIGHT IS ON} JULY 2015.
Electrical system, Air bags, Apr 13, 2016
MY LIGHT FOR AIR BAGS WHEN I TURN WHEEL IT COMES ON
Wheels, Mar 24, 2016
I HAVE MICHILEN TIRES WHICH ARE LAODED WITH DRY ROT CRACKS. THERE IS PLENTY OF THREAD STILL LEFT ON TIRES BUT NEED TO BE REPLACED DUE TO ROT ON THETIRES I HAVE HAD SEVERAL ISSUES WITH FLAT TIRES. THE VALVE STEM ARE LITERALLY BREAKING OFF WHEN ADDING AIR TO MY TIRES. SO JEEP KNEW OF THIS PROBLEM WITH BAD VALVE STEM IN 2008 YET THEY KEPT USING THEM IN 2009?????????? HOW MANY PEOPLE HAVE TO HAVE BLOW OUTS/ACCIDENTS BEFORE SOMEONE IS HELD ACCOUNTABLE???????????
Electrical system, Mar 10, 2016
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHILE PARKED IN THE GARAGE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Electrical system, Mar 8, 2016
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE ELECTRONIC DASHBOARD FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Steering, Power train, Jan 18, 2016
WHILE DRIVING THE CAR THE CAR LOOSES THE ABILITY TO STEER AND DROPS INTO NEUTRAL. THE DEALERSHIP SWEARS THAT THEY CAN'T DUPLICATE THE PROBLEM. I TOOK IT IN FOR THE N23 RECALL TODAY AND AS I WAS DRIVING INTO THE DEALERSHIP IT HAPPENED AGAIN - YET THEY STILL COULDN'T DUPLICATE THE PROBLEM. NOW I'M WORRIED THAT MY 4WD WON'T WORK
Other or unspecified, Dec 11, 2015
DRIVER-SIDE AND PASSENGER-SIDE INTERIOR DOOR HANDLES BOTH (AT DIFFERENT TIMES) JUST BROKE FOR NO REASON AND STARTED CRUMBLING IN PIECES. IT STARTED ABOUT A YEAR AGO. I ASKED ABOUT IT AT OUR DEALERSHIP. THEY INFORMED ME THERE WERE NO RECALLS OR ANYTHING. I LOOKED IT UP ONLINE AND SAW THAT THERE HAVE BEEN MANY JEEP CHEROKEES HAVING THIS SAME ISSUE AND NO ONE UNDERSTANDS WHY THERE HAS BEEN NO RECALL ON THIS COMMON PROBLEM. MY HANDLES HAVE GOTTEN SO BAD THAT I AM AFRAID OF THE SAFETY ISSUE FOR MY FAMILY AND I NOW. OF COURSE THE VEHICLE WAS STATIONARY, AS WE WERE TRYING TO GET OUT OF THE VEHICLE WHEN BOTH OF THE HANDLES DID THIS.
Engine, Nov 10, 2015
UPPER RADIATOR HOSE ELBOW FAILED ALLOWING IMMEDIATE LOSS OF ALL COOLANT FLUID. THE BARB ON THE END OF THE PLASTIC ELBOW BROKE OFF ALLOWING THE HOSE TO SLIP OFF THE ELBOW. THIS OCCURRED WHILE DRIVING AND RESULTED IN IMMEDIATE CHECK ENGINE LIGHT AND OVERHEATING OF ENGINE. THE DRIVING WAS BEING DONE BY A FIRESTONE TECHNICIAN THAT WAS TEST DRIVING THE VEHICLE AFTER A FRONT END ALIGNMENT. BASED ON COMMENTS BY OTHER OWNERS OF THE SAME VEHICLE THIS IS A COMMON OCCURRENCE ( HTTP://WWW.CHEROKEESRT8.COM/FORUMS/SHOWTHREAD.PHP?T=50508).