2009 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 138 owner complaints filed for this model year. This is the 24th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2009 reports, 4 involved a crash. 1 person was injured.
What owners report most often
Recalls and investigations
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
SuspensionJun 19, 2009
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
Campaign 09E039000 on NHTSA.gov
Electrical system, wiringApr 9, 2009
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V118000 on NHTSA.gov
Representative owner complaints
138 reports, newest first.
Exterior lighting, Oct 24, 2015
VEHICLE EQUIPPED WITH HIGH INTENSITY DISCHARGE LAMPS,WITH AUTOMATIC HEADLAMP LEVELING SYSTEM,THE SYSTEM HAS BECOME IN OPERATIVE AND HEAD LIGHTS DO NOT SEARCH OUT FAR ENOUGH TO PROVIDE A SAFE VIEWING AREA ON LOW BEAM. A POTENTIAL SAFETY ISSUE WITH NIGHT DRIVING.
Electrical system, Oct 12, 2015
IGNITION SWITCH TURNS OFF UNEXPECTEDLY. HAPPENS WHILE DRIVING CAUSING VEHICLE TO SHUT DOWN. HAS HAPPENED AT HIGHWAY SPEEDS AND NEARLY CAUSED AN ACCIDENT. THIS HAS HAPPENED MULTIPLE TIMES. OCCURS WHILE VEHICLE HAS BEEN IN MOTION, AT VARIOUS SPEEDS ON CITY STREETS AND HIGHWAYS. DEALER TOLD ME THERE IS A RECALL FOR THE SWITCH ON OTHER MODEL YEARS BUT NOT MINE.
Electrical system, Sep 2, 2015
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 63 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE KEY FOB WAS REPLACED, BUT THE FAILURE PERSISTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED FOR A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Electrical system, Aug 24, 2015
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE KEY BECAME STUCK BETWEEN THE START AND RUN POSITION. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Electrical system, Aug 18, 2015
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE DAMAGED KEY ERROR MESSAGE ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE VEHICLE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
Electrical system, Aug 6, 2015
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE KEY FOB WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE DEALER THEN REPLACED THE KEY, WIN MODULE AND IGNITION SWITCH. SHORTLY AFTER THE REPAIR, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,232. UPDATED 10/07/15*LJ *CN
Electrical system, Air bags, Vehicle speed control, Aug 1, 2015
WHILE EXITING THE EXPRESSWAY AND COMING TO A STOP AT A LIGHT ALL THE GAUGES ON MY VEHICLE WENT OUT. I NO LONGER HAVE THE FOLLOWING: BRAKE LIGHTS, TURN SIGNALS, SPEED CONTROL, KEY FOB, POSSIBLY AIR BAGS AND GENERAL ELECTRICAL COMPONENTS. THIS IS THE 2ND OCCURRENCE OF THIS PROBLEM. I WAS ALMOST REAR ENDED WHILE TURNING BECAUSE OF THIS ISSUE. VEHICLE IS PARKED UNTIL IT CAN BE SERVICED. DEALER UNABLE TO SERVICE AND WOULD ONLY SCHEDULE AN APPOINT FOUR DAYS FROM TODAY.
Electrical system, Apr 30, 2015
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH, WHICH CAUSED THE BATTERY TO WEAR PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED AN INSPECTION AND DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE. THE DEALER ADVISED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE DEALER ALSO ADVISED THAT THE VEHICLE WAS NO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. UPDATED 6/22/15*CN UPDATED 10/11/2017*CN
Tires, Wheels, Apr 29, 2015
SECOND INCIDENT REGARDING TIRE SENSOR MONITOR. MECHANIC CHECKED TIRE PRESSURE AND TSM DEFLATED TIRE AND HAD TO BE REPLACED. WHILE DRIVING AT 40 MPH, TIRE PRESSURE LIGHT COMES ON AND TIRE IMMEDIATELY DEFLATES. *TR
Steering, Engine, Fuel/propulsion system, Mar 14, 2015
VEHICLE SHUT OFF WHILE DRIVING, KEY WAS IN THE ON POSITION SUDDENLY SHUTOFF CAUSING NO POWER STEERING, POWER BRAKES, INSTRUMENT PANEL AND GAUGES WENT TO ZERO. WAS ABLE TO RESTART AFTER A FEW MINUTES. DROVE HOME, WENT TO START VEHICLE 1 HOUR LATER AND NOTHING HAPPENED. THIS HAS HAPPENED BEFORE AND IS SIMILAR TO SEVERAL OTHER COMPLAINTS FOR THIS MAKE AND YEAR. CHRYSLER HAS NO RECALL OR FIX FOR THIS PROBLEM AND IS NOT WILLING TO RECOGNIZE IT AS A SERIOUS SAFETY ISSUE. SOMEONE WILL BE KILLED BECAUSE OF THIS OR ALREADY HAS, DEAD PEOPLE DO NOT COMPLAIN. *TR
Electrical system, Mar 10, 2015
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE IGNITION KEY MOVED INADVERTENTLY INTO THE OFF ACCESSORY. THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED THREE TIMES WHENEVER ENCOUNTERING A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE IGNITION SWITCH WAS CURRENTLY BEING REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Vehicle speed control, Mar 9, 2015
TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING TO ENTER THE FREEWAY, THE THROTTLE BODY FAILED TO RELEASE CAUSING THE VEHICLE ACCELERATED. THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL BUT THE VEHICLE DID NOT SLOW DOWN. THE CONTACT WAS ABLE TO SHUT OFF THE VEHICLE AND MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,455.
Steering, Mar 4, 2015
HAD TO HAVE THE LEAKING POWER STEERING PUMP LINE REPLACED DUE TO HOLE IN THE LINE. *TR
Power train, Electrical system, Feb 10, 2015
TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED WITHOUT ANY WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES AS MENTIONED IN RECALL NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). HOWEVER, THE VIN NUMBER WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS AWAITING TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
Steering, Jan 17, 2015
PURCHASED NEW IN 2009. THE JEEP GRAND CHEROKEE 2009 LIMITED 8 CYLINDER HEMI ENGINE STARTED LEAKING POWER STEERING FLUID FROM THE POWER STEERING LINE WITH VERY LOW MILEAGE. THE MECHANIC BACK IN 2012 SAID THERE WAS A PROBLEM WITH THE POWER STEERING LINE LEAKING DUE TO PRESSURE AND NEEDED TO REPLACE IT. SAID IT COULD CAUSE A FIRE AND LOSS OF STEERING SO I PAID THE LARGE PRICE TO FIX THE ISSUE. I THOUGHT IT WAS A ONE-OFF PROBLEM. THE EXACT SAME ISSUE HAPPENED ONE MONTH AGO IN 2014 (EXACTLY 2 YEARS LATER) AND I WAS CURIOUS IF OTHERS ARE HAVING THE SAME ISSUE. I DID SOME RESEARCH TO FIND THAT SAME CHRYSLER ENGINE AND POWER STEERING USED IN MANY 2009-2012 JEEPS AND DODGE RAM TRUCKS ARE HAVING THE SAME ISSUE OF A POWER STEERING LINE FAILURE. THIS IS A MAJOR PROBLEM AS IT CAN CAUSE FIRES AND/OR LOSS OF STEERING. I BELIEVE THERE IS ALREADY AN INVESTIGATION BY THE NHTSA # PE 12-020. THE ODI NOS. 10465379, 10461736, 10459178. PLEASE ADVISE. *TR
Engine, Dec 27, 2014
WHEN THE RED LIGHT TURNED GREEN, I TRY TO PROCEED ACROSS THE INTERSECTION WHEN THE CAR JUST DIED. THE RADIO CONTINUED TO PLAY BUT I HAD NO POWER STEERING. I MANAGED TO PULL OVER AND TURN ON MY FLASHERS. MEANWHILE THE RADIO CONTINUED TO PLAY. I PUT THE CAR IN PARK AND TRY TO START THE CAR AGAIN AND IT DID INDEED START. IF I HAD BEEN DRIVING ON I75 GOING 70MPH AND THE CAR STALLED I WOULD BE IN HUGE TROUBLE. THE GOODYEAR MECHANIC COULD NOT FIND THE PROBLEM. *TR
Electrical system, Dec 8, 2014
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THE KEY BECAME STUCK AND FAILED TO EJECT FROM THE IGNITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATELY FAILURE MILEAGE WAS 81,249. UPDATED 1/16/15*CN THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. UPDATED 4/26/2016 *JS UPDATED 9/8/2017*CN
Power train, Electrical system, Dec 7, 2014
VEHICLE WOULD NOT START. COMPLETELY DEAD. VEHICLE WAS TOWED TO DEALER. DEALER SAID BATTERY WAS BAD. REPLACED BATTERY. VEHICLE WAS OK FOR 3 DAYS. SAME PROBLEM OCCURRED. THIS TIME DEALER FOUND VEHICLE WAS NOT GETTING PROPER VOLTAGE TO TRANSMISSION. NEEDED WIRING HARNESS REPLACED. VERY EXPENSIVE REPAIR JOB. LUCKY FOR ME I HAVE A "LIFETIME" WARRANTY ON POWER TRAIN. I AM WONDERING IF THE TRANSMISSION WOULD STOPPED WORKING IF I WAS MOVING??? I TALK TO SOME WITH A 2007 MODEL AND THE SAME THING HAPPENED. *TR
Steering, Electrical system, Dec 4, 2014
WE WERE DRIVING AT APPROX 55 MPH (NOT BRAKING OR TURNING) WHEN SUDDENLY THE VEHICLE LOST ALL ACCELERATION, THE GAS AND MPH AS WELL AS DIRECTIONAL AND TEMPERATURE GAUGES WENT DARK/DROPPED TO ZERO, THEN THE CAR LOST POWER STEERING. WE WERE ABLE TO PULL OFF THE SIDE OF THE ROAD, PLACE THE CAR INTO PARK, REMOVED THE KEY, AND THEN RETURNED THE KEY AND RESTARTED THE CAR. THE CAR THEN STARTED NORMALLY. *TR
Engine, Oct 14, 2014
THIS IS THE THIRD INCIDENT SINCE AUGUST OF THIS YEAR. LATEST INCIDENT OCCURRED TODAY, OCTOBER 14, 2014. IN EACH INCIDENT, THE ENGINE SUDDENLY GOES INTO A ROUGH IDLE AND EVENTUALLY STALLS WITH LOSS OF POWER. I HAVE BEEN ABLE TO STEER THE CAR OFF THE ROAD AND SWITCH BETWEEN OFF/START POSITIONS UNTIL THE VEHICLE STARTS. THE VEHICLE RUNS NORMALLY AFTER THESE INCIDENTS WITH NO "CHECK ENGINE" LIGHT DISPLAYED. REPORTED THE INCIDENT TO CHRYSLER AND THEY TOLD ME THIS YEAR JEEP WAS NOT IN SCOPE OF THEIR RECENTLY ANNOUNCED RECALL FOR THE SAME PROBLEM. *TR
Power train, Sep 27, 2014
WHILE DRIVING MY CAR SUDDENLY WOULD NOT GO INTO GEAR, I HAD TO PUT MY CAR IN NEUTRAL MY DRIVING. ENGINE LIGHT CAME ON AS WELL. THIS HAPPENED APPROXIMATELY THREE DAYS AFTER I HAD THE RECALL DONE FOR THE TRANSFER CASE AT CHAMPION CHRYSLER DEALERSHIP. I TOOK IT BACK IN JULY AND THEY TOLD ME I NEEDED A NEW TRANSFER CASE WHICH I ENDED SPENDING A 1000 TO REPLACE. PICKED UP THE CAR AND AS SOON AS I DROVE IT OFF THE SAME THINGS HAPPENED. I HAD TO SHIFT TO NEUTRAL BEFORE GOING INTO 3RD GEAR. TOOK THE CAR BACK TO CHAMPION CHRSYLER AGAIN AND THEY SAID IT WAS THE SOLENOID. I JUST SPENT ANOTHER 1000 TO GET THAT FIXED. THEY SAID THIS SHOULD DEFINITELY FIX THE PROBLEM. SPOKE TO CHRYSLER CORP. ON FIRST INCIDENT AND SERVICE MGR NO LUCK. SPOKE TO SERVICE MGR ON 2ND FIX AND NO LUCK. LONG STORY SHORT GETTING THE RECALL FIX COST ME 2000 WHEN IT SUPPOSE TO BE FREE OF CHARGE. CHRYSLER'S RECALL SOLUTION FOR THE TRANSFER CASE IS COSTING CONSUMERS MORE OUT OF POCKET. I HAD NEVER HAD TO PUT MY CAR IN NEUTRAL BEFORE GETTING THE RECALL DONE. *TR
Structure, Vehicle speed control, Sep 22, 2014, crash
ON AUGUST 26, 2014, THIS 2009 JEEP GRAND CHEROKEE LAREDO 4X4 VEHICLE WAS INVOLVED IN AN ACCIDENT CAUSING SERIOUS CERVICAL AND SPINAL INJURIES TO A PEDESTRIAN. THIS VEHICLE WAS IN A PARKED POSITION, ACCELERATED WITHOUT THE DRIVER TOUCHING THE ACCELERATOR PEDAL, KEPT MOVING FORWARD ON ITS OWN ACCORD UNTIL THE VEHICLE ULTIMATELY STOPPED AFTER STRIKING A BUILDING METAL STAIRCASE. PLEASE INVESTIGATE THIS SAFETY ISSUE TO PREVENT FURTHER PERSONAL INJURY AND, OR PROPERLY DAMAGE. *TR *JS *JS *JS
Electrical system, Sep 16, 2014
I PURCHASED A USED 2009 GRAND CHEROKEE LIMITED ABOUT 1 YEAR AGO. SINCE THEN, I HAVE HAD NOTHING BUT ELECTRICAL PROBLEMS WITH THE VEHICLE. OVER THE PAST 6 MONTHS, I HAVE HAD IT INTO THE SAME DEALERSHIP APPROXIMATELY 10+ TIMES FOR THE SAME REASON, ELECTRICAL. CLEARLY CHRYSLER IS AWARE THERE IS AN ISSUE, AS THEY HAVE REPEATEDLY PICKED UP THE REPAIR TAB SINCE I STARTED AN ACTUAL CLAIM WITH CHRYSLER CUSTOMER SERVICE. I WILL START THE VEHICLE UP TO TEN TIMES NO PROBLEM, THEN STOP SOMEWHERE COME BACK TO START VEHICLE AGAIN AND IT JUST WONT START. CHRYSLER CUSTOMER SERVICE HAS DRAGGED THEIR FEET SO FAR, AND THEIR FOLLOW UP HAS BEEN POOR AT BEST. ALL THE DEALERSHIP HAS DONE IS CONTINUE TO RE DIAGNOSE THAT THERE IS A DIFFERENT PROBLEM EACH TIME AS I THE CONSUMER CONTINUE TO PAY THOUSANDS FOR THE FAULTY ELECTRICAL, AND CHEAP PARTS THAT HAVE BEEN ENGINEERED IN MY TRUCK. ONCE AGAIN, THE CONSUMER FOOTS THE BILL FOR CORPORATE AMERICAS SHORTCOMINGS. THEIR IS DEFINITELY A PROBLEM WITH CHRYSLERS WIRELESS IGNITION CYLINDER, VERY SIMILAR TO THE GM RECALL ON IGNITIONS IF YOU ASK ME. NOW I HAVE NO VEHICLE AGAIN AS I SIT HERE WAITING FOR CHRYSLER TO DO SOMETHING, COMPLETELY ON CHRYSLERS TIME CLOCK. FOR WHAT WE SPEND ON THESE VEHICLES TODAY, THE PRODUCTS AND SERVICE PROVIDED BY JEEP AND CHRYSLER HAVE MADE ME SICK TO MY STOMACH. I WILL NEVER BUY ANOTHER JEEP PRODUCT IN THE NEXT 30 YEARS THAT I PURCHASE VEHICLES DUE TO THE POOR QUALITY OF PARTS, AND THE TERRIBLE FOLLOW UP AND SERVICE BY CHRYSLER CORPORATION... *TR
Engine, Sep 10, 2014
ON TWO OCCASION MY CHECK ENGINE LIGHT CAME ON. BOTH TIMES THE THERMOSTAT GAGE KEPT GOING UP AND DOWN. ON BOTH OCCASION I TOOK THE VEHICLE TO HAVE IT CHECKED. ON THE SECOND OCCASION THAT THIS HAPPENED I WAS TOLD THAT A TECHNICAL SERVICE BULLETIN HAD BEEN ISSUED FOR THIS PROBLEM. (PULL CODE #P2181) I WAS ALSO TOLD THAT I HAD TO TAKE THE VEHICLE TO A DEALER TO HAVE IT TAKEN CARE OF. SINCE THIS IS A MANUFACTURING ISSUE I FELT THAT IT SHOULD BE TAKEN CARE AT NO COST TO ME BUT WAS INFORMED THAT I WOULD NEED TO IN FACT PAY FOR THIS UPDATE. (NOT ONLY DO I NEED TO PAY BUT I ALSO HAVE TO TAKE TIME OFF FROM WORK TO HAVE THIS DONE). *TR
Tires, Sep 8, 2014
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE TIRE PRESSURE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. IMMEDIATELY FOLLOWING, THE FRONT PASSENGER SIDE TIRE LOST AIR PRESSURE. THE DEALER STATED THAT THE VALVE STEM WAS CORRODED AND FRACTURED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 28,200.