2010 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 118 owner complaints filed for this model year. This is the 25th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2010 reports, 10 involved a crash and 4 involved a fire. 4 people were injured.
What owners report most often
Recalls and investigations
Power train, transfer case (4-wheel drive)May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Campaign 13V175000 on NHTSA.gov
Electrical system, ignition, moduleMay 11, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER 300, DODGE CHALLENGER, CHARGER, JEEP COMMANDER, GRAND CHEROKEE AND DODGE RAM VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH A WIRELESS IGNITION NODE (WIN) MODULE EXHIBITING A BINDING CONDITION OF THE SOLENOID LATCH.
THE RESULT OF THE DEFECT COULD LEAD TO A CONDITION WHERE THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTENTIAL FOR UNINTENDED VEHICLE MOVEMENT AND COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL INSPECT AND REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 23, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 10V200000 on NHTSA.gov
EquipmentMar 5, 2010
CHRYSLER IS RECALLING MODEL YEAR 2010 JEEP COMMANDER AND GRAND CHEROKEE VEHICLES. THEY MAY HAVE BEEN BUILT WITH AN IMPROPERLY MANUFACTURED REAR TRACK BAR.
REDUCED VEHICLE STABILITY COULD OCCUR INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE REAR TRACK BAR BUSHING RETAINING HOOP AND REPLACE THE REAR TRACK BAR IF ANY ARE FOUND TO BE MIS-POSITIONED. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING APRIL 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 10V085000 on NHTSA.gov
Service brakes, hydraulicJan 11, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING; DODGE AVENGER AND NITRO; JEEP LIBERTY, COMMANDER AND GRAND CHEROKEE; AND MODEL YEAR 2009-2010 DODGE RAM TRUCK. THESE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY FORMED OR MISSING BRAKE BOOSTER INPUT ROD RETAINING CLIP.
THIS COULD RESULT IN BRAKE FAILURE WITHOUT WARNING WHICH COULD CAUSE A CRASH.
CHRYSLER WILL REPLACE THE BRAKE BOOSTER INPUT ROD RETAINING CLIP FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 10V009000 on NHTSA.gov
Electrical system, instrument cluster/panelNov 25, 2009
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 JEEP GRAND CHEROKEE PASSENGER VEHICLES MANUFACTURED FROM OCTOBER 22 THROUGH NOVEMBER 12, 2009. THE PASSENGER SIDE AIRBAG MAY NOT PROPERLY DEPLOY THROUGH THE INSTRUMENT PANEL TEAR SEAM.
THE AIRBAG MAY NOT PROPERLY PROTECT THE PASSENGER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE TOP COVER OF THE INSTRUMENT PANEL FREE OF CHARGE. THE CAMPAIGN IS EXPECTED TO BEGIN IN DECEMBER 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V454000 on NHTSA.gov
Representative owner complaints
118 reports, newest first.
Other or unspecified, Jul 18, 2019, crash, fire
ON 4/30/19 12.49 PM I WAS DRIVING THE VEHICLE ON ALTON PARKWAY GOING NORTH, SUDDENLY THE CAR ACCELERATED WENT OUT OF CONTROL, HIT THE CURVE , CRASHED AGAINST THE TRAFFIC SIGNAL POLE, ON EAST YALE LOOP, IN THE CITY OF IRVINE. THE VEHICLE WAS TOTAL LOSS AND CAUGHT ON FIRE. I WAS SEVERELY INJURED WITH BROKEN RIBS AND STERNUM. PARAMEDICS TOOK ME TO THE HOSPITAL FOR EMERGENCY TREATMENT. I WAS HOSPITALIZED FOR FOUR DAYS AND TOOK SIX WEEKS TO RECOVER PARTLY WITH THE HELP OF HOME CARE SERVICES.I WAS THE SOLE DRIVER OF THE VEHICLE, NONE ELSE WAS INJURED. POLICE IMPOUNDED THE VEHICLE FOR INVESTIGATION, REMOVED BLACK BOX. I HAVE THE POLICE REPORT. *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Other or unspecified, Jul 8, 2019
THE AIR ON THE PASSENGER SIDE DOES NOT HEAT UP. EVEN SET ON THE HIGHEST TEMPERATURE, THE AIR COMING OUT IS COLD AND A CLICKING SOUND COMES FROM NEAR THE GLOVE BOX.
Other or unspecified, Jul 8, 2019
THE KEY FOBS REQUIRE EXCESSIVE PRESSURE TO INSERT INTO AND REMOVE FROM THE IGNITION.
Electrical system, Mar 28, 2019
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE BEING OPERATED. THE DEALER WAS NOT CONTACTED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE WIRELESS IGNITION NODE RECEIVER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM RECALL NUMBER: K08 (WIRELESS IGNITION NODE RECEIVER). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Electrical system, Mar 25, 2019
AT ANY RANDOM TIME MY 2010 JEEP GRAND CHEROKEE LAREDO WILL NOT START. THE BATTERY IS NEW. LIGHTS COME ON, RADIO COMES ON, LIGHTS DO NOT DIM, BUT JEEP WILL NOT START. AFTER A FEW HOURS OF WAITING AND TRYING AGAIN IT STARTS UP FINE. HAD IT CHECKED , ISSUE COULDN'T BE FOUND. HAPPENED AGAIN AND WAS STRANDED IN THE SNOW , MORE THAN ONCE. ISSUE STILL HAPPENS AND IS HAPPENING MORE FREQUENTLY. SO MUCH SO I CANNOT COUNT ON THAT VEHICLE.
Electrical system, Jan 17, 2019
SOMETIMES ENGINE EXPERIENCES NO CRANK/NO START. I DID GOOGLE SEARCH THAT ITS WIRELESS CONTROL MODULE FAILS. THERE IS A RECALL FOR NEWER MODE BUT NOT FOR 210 JEEP GRAND CHEROKEE.
Power train, Vehicle speed control, Engine, Dec 3, 2018
'TAKATA RECALL' I WAS GOING DOWN A RAMP ONTO THE FREEWAY AND THE RPM NUMBERS WOULD GO UP BUT ONCE IT HIT THE NUMBER 3 THE CAR STOPPED ACCELERATING.
Electrical system, Other or unspecified, Dec 3, 2018
THE IGNITION SWITCH WON'T START MY JEEP PUT KEY IN AND NOTHING NO CLICKS NO TRYING TO START NOTHING THEN AFTER SOMETIME IT WILL START THEN AGAIN IT WON'T START
Other or unspecified, Nov 30, 2018
KEY FOBS DO NOT LAST LONG ENOUGH; THIS IS UNACCEPTABLE; MANUFACTURERS SHOULD BE MADE RESPONSIBLE FOR DESIGNING A MAJOR ELEMENT OF VEHICLE FUNCTION AS THIS TO LAST THE LIFE OF THE VEHICLE AS ANY NORMAL KEY WOULD OPERATE.
Wheels, Nov 30, 2018
THE WHEEL LUG NUT 'CAPS' FALL OFF OR BECOME LOOSE AND IMPAIR THE PROPER FUNCTION OF THE LUG NUTS WHEN CHANGING WHEELS. MANY INSTANCES HAVE RESULTED IN STRIPPING THESE LUG NUTS AND NEEDING TO REPLACE THEM FOR PROPER FUNCTION. I CONSIDER THIS A SEVERE SAFETY DEFECT IN MANUFACTURING DESIGN. THE CAR COMPANIES SHOULD BE HELD RESPONSIBLE FOR DESIGNING BASIC AUTO SAFETY ELEMENTS THAT ENDURE THE LIFE OF THE VEHICLE.
Electrical system, Seats, Nov 30, 2018
SEAT WARMERS NOT WORKING THEN CAR BATTERY KEEPS DRAINING AND DYING. NOTICED SEAT WARMERS WHERE NOT WORKING FIRST WHEN DRIVING THEN WHEN PARKED WHEN WE SHUT OFF THE VEHICLE AND LOCK IT.SETS OVERNIGHT AND THEN VEHICLE ACTS COMPLETELY DEAD WILL NOT UNLOCK, TURN ON, LIGHTS BARELY ON.
Engine, Nov 27, 2018
I WAS DRVING MY JEEP AT HIGHWAY SPEED THROUGH A TOLLWAY IN ILLINOIS. I LET UP OFF THE THROTTLE AND THE ENGINE SHUT OFF. 5 OR SO WARNING LIGHTS CAME ON. I LOST THROTTLE RESPONSE, POWER STEERING, AND POWER BRAKES. I HAD THE JEEP TOWED TO THE JEEP DEALER. AFTER 2 DAYS, THE MECHANIC FOUND MY TIMING CHAIN BROKEN. HE ALSO FOUND MY VALVES WERE BENT. HE SAID I WOULD NEED A NEW MOTOR. I DID RESEARCH AND FOUND THAT CHRYSLER KNOWS ABOUT THIS ISSUE. THE TROUBLE IS THEY ONLY RECALLED CHALLENGERS, CHARGERS AND 300C'S. THEY NAMED IT THE P01 CUSTOMER SATISFACTION NOTIFICATION. I HAVE THE 5.7 HEMI IN MY JEEP AND IT IS AN AUTOMATIC WITH THE MDS. THE SERVICE MANUAL SAYS THE TIMING CHAIN DOES NOT NEED MAINTENANCE AND WILL LAST THE LIFE OF THE MOTOR.
Electrical system, Engine, Nov 1, 2018, crash
TAKATA RECALL VEHICLE WILL START INTERMITTENTLY GETTING WORSE, I HAVE REPLACED THE BATTERY AND THE STARTER. MY CAR WILL TURN OVER ON IT'S OWN IF I LEAVE MY KEY IN THE START POSITION TO HAVE THE RADIO ON WITHOUT ME TOUCHING THE KEY OR CRANKING IT OVER. THE VEHICLE ALSO KNOCKED ITS SELF OUT OF PARK AND HIT INTO A BUILDING. I'VE HAD ELECTRICAL ISSUES SINCE MY PURCHASE BACK IN 2016 AND I'VE HAD NO ANSWERS TO WHAT THE PROBLEMS ARE. I OWE 13,000 ON MY VEHICLE AND I NEED HELP FIGURING OUT IF IT COULD BE A RECALL OR NOT.
Power train, Electrical system, May 7, 2018
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE ENGINE INDICATOR ILLUMINATED AND THE VEHICLE INADVERTENTLY SHIFTED INTO NEUTRAL. WITHIN 15 SECONDS, THE VEHICLE SHIFTED BACK INTO DRIVE. THE CONTACT STATED THAT THE FAILURE WAS IDENTICAL TO NHTSA CAMPAIGN NUMBER: 13V175000 (POWER TRAIN, ELECTRICAL SYSTEM). THE DEALER (NEUWIRTH MOTORS IN WILMINGTON, NC) WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
Other or unspecified, Apr 23, 2018
TRANSMISSION - NOT SHIFTING OR SLUGGISH SHIFTING FROM 1ST TO 2ND TAKING TURNS DELAYED SHIFTING WHEN ON FREEWAY DOES NOT SHIFT PAST 1ST GEAR HAPPENS FROM DEAD STOP OR WHEN TAKING TURN AT 10 MPH IS THIS A RECALL ISSUE? OR WHAT IS THE CAUSE THIS HAS BEEN HAPPENING INTERMITTENTLY SINCE OCTOBER 2017
Engine, Mar 5, 2018
TIMING CHAIN BROKE AT HIGHWAY SPEED, NO POWER, HAD TO COAST TO SIDE OF ROAD. ENGINE REQUIRED REPLACEMENT.
Engine, Mar 1, 2018
VEHICLE CONTINUES TO HESITATE AND MISFIRE UPON STARTUP. OBD CODE P303 FOR CYLINDER #3 MISFIRE. AFTER A FEW MINUTES, THE PROBLEM GOES AWAY. DOESN'T HAPPEN EVERY TIME, AND IN NO PARTICULAR WEATHER CONDITIONS OR TEMPERATURES. MAY BE DANGEROUS IF PULLING OUT OF A PARKING AREA OR SOME OTHER LOCATION ONTO A STREET, AS VEHICLE WILL BUCK AND REFUSE TO ACCELERATE FOR A FEW MOMENTS. MY RESEARCH HAS FOUND THAT THIS APPEARS TO BE A COMMON PROBLEM, AND RECALLS WERE ISSUED IN OLDER MODELS BUT NOT THIS PARTICULAR YEAR SO FAR.
Structure, Other or unspecified, Dec 6, 2017
MY INTERIOR PASSENGER DOOR HANDLE BROKE WHILE OPENING THE DOOR TO EXIT THE VEHICLE.
Steering, Electrical system, Service brakes, Nov 21, 2017
OUR 2010 JEEP GRAND CHEROKEE HAS BEEN SHUTTING OFF IN MANY DIFFERENT OCCASIONS SINCE MAY 2017. WE'VE TAKEN IT TO OUR LOCAL MECHANIC AND HE SUGGESTED WE GO DIRECTLY TO THE DODGE/JEEP DEALERSHIP. NOBODY CAN FIND WHAT IS CAUSING THIS BUT SAY THIS IS A KNOWN ISSUE. WHILE DRIVING THE VEHICLE AT VARYING SPEEDS, INCLUDING SITTING STILL IDLING, TRAVELING 25 MPH ON MUNICIPAL ROAD, 60+MPH ON HWY. WHEN THIS HAPPENS THE WHOLE CAR SHUTS OFF LEAVING US UNABLE TO STEER, LOSS OF BREAKS, LOSS OF POWER STEERING, LOSS OF POWER TO THE WHOLE JEEP, ENGINE SHUTS OFF AND LOSS OF ABILITY TO CONTROL THE VEHICLE TO SAFETY. STALLING IN MOVING TRAFFIC WHEN YOU DON'T EXPECT IT HAS INHERENT RISK AND THE LOSS OF POWER SYSTEMS LIKE BRAKES AND STEERING THAT ACCOMPANIES A VEHICLE STALL MAKES GETTING OUT OF THE WAY DIFFICULT. LOSING ALL ABILITY TO ACCELERATE OR USE POWER STEERING. WE'VE HAD TO RUN THE VEHICLE OFF THE ROAD IN THE MIDDLE OF TRAFFIC INTO A FARM PASTURE IN ORDER TO GET TO SAFETY. THE JEEP HAS LOST POWER ON THE HWY TRAVELING 60+MPH AND HAD TO VEER OFF IN ORDER TO CONTROL THE JEEP AND GET TO SAFETY. THIS IS OUR MAIN CAR TO TAKE MY WIFE TO WORK AND OUR DAUGHTER TO AND FROM SCHOOL. WE'VE HAD TO LEAVE THE CAR IN THE DRIVEWAY DUE TO LIFE SAFETY CONCERNS. MY LOCAL DODGE/JEEP DEALERSHIP SAYS THIS IS A KNOWN ISSUE BUT DON'T KNOW HOW TO RESOLVE THIS POTENTIAL LIFE THREATENING ISSUE IS VERY CONCERNING AND WE WOULD APPRECIATE YOUR HELP IN RESOLVING THIS MATTER.
Electrical system, Oct 21, 2017
KEY CAN BE REMOVED WHILE STARTED BEING UNSAFE
Electrical system, Aug 13, 2017
WHEN I TRY TO START MY CAR I TURN THE KEY AND ALL THE LIGHTS COME ON BUT THE CAR WILL NOT START. THE BATTERY IS NEW. THE STARTER DOESN'T ENGAGE AT ALL. ALSO WHEN I TRY TO LOCK OR UNLOCK THE CAR WITH THE KEY FOB I HAVE TO PRESS THE KEY FOB 10-15 TIMES TO GET IT TO WORK. I BROUGHT IT TO MY LOCAL DEALER MULTIPLE TIMES FOR THE SAME ISSUE AND THEY SAID THERE WASN'T ANYTHING WRONG WITH IT.
Engine, May 30, 2017
I WAS DRIVING APPROXIMATELY 70MPH ON INTERSTATE 75 SOUTHBOUND WEDNESDAY MAY 17, 2017. ALL OF SUDDEN MY SEVERAL LIGHTS ON DASHBOARD CAME ON - ENGINE LIGHT, ABS, ELECTRIC THROTTLE WARNING LIGHT. MY JEEP STARTED DECELERATING VERY QUICKLY. I PUT ON MY HAZARDS AS I TRIED TO PULL OVER TO SIDE OF ROAD. ONCE I WAS ON SIDE OF INTERSTATE, I PUSHED ON GAS PEDAL AND ENGINE REVVED BUT THE CAR DIDN'T ACCELERATE AND SPEEDOMETER STAYED AT 0. I IMMEDIATELY CALLED TOW SERVICE AND BROUGHT CAR TO FERMAN JEEP IN LUTZ, FLORIDA. AT COST OF 400.00 FOR INSPECTION, I WAS TOLD ENGINE CHAIN GUIDE FAILED CAUSING MY TIMECHAIN TO SNAP AND SHREDDED MY OIL PUMP AND BENT CRANK SHAFT. THAT WAS JUST THE INITIAL ANALYSIS. AND FERMAN WANTED TO AUTHORIZE AN ADDITIONAL 400.00 TO LOOK FURTHER INTO ENGINE. AT THAT POINT, WE DISCUSSED HOW MUCH REPAIRS WERE GOING TO BE AND OUR SERVICE ADVISOR SAID AT THAT POINT A NEW ENGINE WOULD BE BEST. I AM VERY CONCERNED BECAUSE A QUICK INTERNET SEARCH REVEALS 5.7LITER HEMI ENGINE RECALL FOR DODGE AND CHYRSLER CARS FROM 2009-2012 FOR THIS EXACT REASON. MY SERVICE ADVISOR SAID THE JEEP HEMI ENGINE WAS SAME ENGINE AS DODGE AND CHRYSLER ENGINE INVOLVED IN RECALL. I WAS AT SAME MILEAGE RANGE THAT PEOPLE DISCUSSED ON INTERNET WITHIN THAT RECALL AND DRIVING AT SAME SPEED AND DRIVING AUTOMATIC TRANSMISSION. I CONTACTED JEEP CUSTOMER SERVICE AND WAS TOLD THEY COULDN'T HELP ME BUT WOULD MAKE A NOTE FOR SAFETY REASONS. I REALLY FEEL NHTSA NEEDS TO EXPLORE THAT JEEP SHOULD EXTEND RECALL TO GRAND CHEROKEE ENGINES AT 5.7 HEMI.
Electrical system, Engine, Mar 29, 2017
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE ENGINE GOT COLD. IN ADDITION, THE CONTACT STATED THAT THE IGNITION MADE A CLICKING NOISE WHILE ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Service brakes, Mar 17, 2017
WHILE DRIVING THE CAR AND BRAKING THE PEDAL WILL DROP ABOUT HALF WAY AND THEN RECOVER TO NORMAL USE. I HAVE OWNED THE CAR FOR ABOUT 4 YEARS AND IT HAS HAPPENED AT LEAST FIVE TIMES STARTLING THE DRIVER. THE CAR HAS BEEN TO A FEW MECHANICS AND THEY HAVE FOUND NOTHING WRONG. I BELEIVE IT COULD BE RELATED TO THE 2011 RECALL FOR BOOSTERS IN JEEPS.
Vehicle speed control, Feb 15, 2017, crash
TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO PARK THE VEHICLE, THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO SEVERAL OUTDOOR LIGHTING STRUCTURES AT A NEIGHBORING RESIDENCE. A POLICE REPORT WAS FILED. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.