2011 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,639 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2011 reports, 53 involved a crash and 61 involved a fire. 47 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: electrical system
780 reports, newest first. Show all
Electrical system, Exterior lighting, Jul 18, 2016
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Jul 7, 2016
ALTERNATOR HAS FAILED. CHARGING FAULT AND BATTERY FAULT LIGHT CAME ON SHORTLY BEFORE VEHICLE DIED COMPLETELY. UPON REPLACING BATTERY, VEHICLE STARTED BUT BATTERY DID NOT CHARGE AND DIED AGAIN WHILE DRIVING CAUSING A STALL IN TRAFFIC WITHOUT SUFFICIENT CHARGE TO POWER HAZARD FLASHERS NECESSITATING A TOW TRUCK TO COME AND REMOVE VEHICLE.
Electrical system, Exterior lighting, Visibility/wiper, Jun 25, 2016
I TOOK MY 2011 GRAND CHEROKEE TO THE DEALER FOR THE NORMAL MAINTENANCE. HOWEVER, THERE WERE A COUPLE OF RECALLS SO I ASKED THEM TO TAKE CARE OF THEM. RECALLS WERE RELATED TO THE FUEL PUMP RELAY AND TO THE SUN VISOR (WHICH APPARENTLY CAN SHORT-CIRCUIT AND CAUSE A FIRE). THERE WAS A FIRMWARE UPDATE FOR THE TIPM ALSO SO I GOT THAT DONE TOO. 3 WEEKS LATER, I GET ON MY CAR, I PUT THE IGNITION TO ON AND THE WIPERS WENT ON, I TRIED TO TURN THEM OFF AND I COULDN'T. THIS IS A LIST OF ALL THE SYMPTOMS: - TURN SIGNALS NOT WORKING - REAR WIPER NOT WORKING - FRONT WIPERS ON - TRACTION CONTROL OFF AND NO WAY TO TURN IT BACK ON - BUTTONS ON THE STEERING WHEEL NOT WORKING, NONE OF THEM, EXCEPT FOR THE ONES THAT CONTROL THE RADIO - HEATED STEERING WHEEL, TOW/HAUL, TRACTION CONTROL AND 110V PLUG SWITCHES NOT RESPONDING - INTERIOR LIGHTS NOT WORKING - HEADLIGHTS WORKED BUT NO WAY TO CONTROL HIGH OR LOW BEAMS I DID SOME RESEARCH ONLINE, FOUND THAT SOME OTHER PEOPLE WERE HAVING THE SAME ISSUE AND SOME OF THEM SAID THAT THEY HAD THE ISSUE RESOLVED BY LEAVING THE BATTERY UNPLUGGED OVERNIGHT, IT DIDNT WORK. I TOOK THE WIPERS OUT (SINCE I COULDN'T TURN THEM OFF) AND TOOK MY CAR TO THE DEALER (WITHOUT TURN SIGNALS). THEY'VE HAD THE CAR FOR 2 DAYS ALREADY, YESTERDAY THEY CALLED ME BACK AND TOLD ME THEY WERE STILL TRYING TO DETERMINATE THE ISSUE BUT THAT IT COULD BE A DEFECTIVE TIPM. I HAVE NO IDEA OF HOW MUCH THIS IS GOING TO COST TO GET FIXED BUT THE TRUTH IS, I GOT THIS CAR 2 MONTHS AGO, LOOKED PERFECTLY FINE, VERY WELL MAINTAINED AND NOW I WILL PROBABLY HAVE TO PUT MORE MONEY OUT OF MY POCKET TO GET THIS THING RESOLVED. READING ON THE FORUMS I HAVE ALSO BECOME AWARE OF THE BIG SAFETY ISSUES THAT A FAULTY TIPM MAY CAUSE, READ OF PEOPLE'S CARS STALLING IN THE MIDDLE OF TRAFFIC! I AM REALLY CONCERNED NOW ABOUT MY SAFETY AND I WISH I DIDN'T BUY THIS CAR.
Steering, Engine and engine cooling, Electrical system, Service brakes, Jun 20, 2016
WAS SLOWING DOWN FROM 50 MPH TO MAKE A LEFT HAND TURN. AS I WAS ENTERING THE TURN, AT ABOUT 30 MPH, THE ENGINE SHUT OFF. ALL DASH LIGHTS STILL FUNCTIONAL, RADIO WAS STILL ON, TURN SIGNAL STILL ON. THERE WAS NO SPUTTERING. LOST POWER STEERING AND POWER BRAKING (AND ANY OTHER ITEMS THAT ARE NOT FUNCTIONAL WHILE IN "RUN" MODE). SHIFTED TO "NEUTRAL", BUT IT WOULD NOT START BECAUSE THE TRANSMISSION WAS NOT IN "PARK". PULLED TO THE SIDE AND STOPPED THE VEHICLE, PUT IT IN "PARK". STARTED LIKE NOTHING HAD HAPPENED. THERE WERE NO WARNING LIGHTS BEFORE SHUTDOWN, THERE ARE NO SERVICE LIGHTS OR OBD II CODES STORED IN COMPUTER. WAS USING THE PUSH BUTTON STARTER, THE KEY FOB WAS IN MY POCKET.
Electrical system, Jun 10, 2016
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jun 6, 2016, fire
ON JUNE 5, 2016 @ 2:00AM I WAS AWAKENED BY POPPING SOUNDS FROM OUTSIDE. I GOT UP TO SEE AN ORANGE BALL OF LIGHT, I WENT TO THE WINDOW AND FELT THE HEAT FROM IT AND SEEN MY JEEP WAS ON FIRE. IF NOT FOR THE FIRE DEPARTMENT SHOWING UP MY HOUSE WOULD HAVE LIKELY BURNED ALSO. THE CAR WAS PARKED UNDER THE CARPORT IN THE DRIVEWAY AND NO ONE WAS DRIVING IT THE PREVIOUS DAY.
Electrical system, Interior lighting, May 24, 2016
2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO SECOND SUN VISOR RECALL NOTICE STATES MAY EXPERIENCE A HIGH RESISTANCE SHORT WIRING AFTER SERVICE REPAIR MAY RESULT IN AN INOPERATIVE VANITY LAMP AND /OR ELECTRICAL FIRE. *SMD THE DEALER INFORMED THE CONSUMER, THE PREVIOUS RECALL DID NOT FIX THE PROBLEM WITH THE VANITY LAMP WIRING. THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. *JB
Electrical system, Interior lighting, May 19, 2016
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, May 19, 2016
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THERE WAS AN ABNORMAL KNOCKING NOISE. IN ADDITION, WHILE DRIVING 40 MPH, THE HEAT FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SIDE BLEND AIR DOOR ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,705.
Electrical system, May 16, 2016
ON FRIDAY EVENING AND SATURDAY MORNING WE START THE VEHICLE AND THE KEY BECAME EXTREMELY HOT TO THE TOUCH AFTER PULLING OUT OF IGNITION. THE KEY HAS NEVER DONE THIS BEFORE. WE TRIED THE SPARE KEY AND IT DID SAME THING. WE TURNED CAR FOR AWHILE, TRIED A COUPLE HOURS LATER KEY WAS NOT HOT. SUNDAY MORNING WENT TO START CAR DROVE AWHILE KEY BECAME HOT. WE FILED A COMPLAINT LAST WEEK ABOUT THE DASHBOARD AND THE LIGHTS FLICKERING, THE LIGHTS AND TIRE LIGHT AND GAS LIGHT STILL FLICKERING.
Electrical system, May 12, 2016
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. TWO YEARS PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN 15V879000 (ELECTRICAL SYSTEM , INTERIOR LIGHTING ) HOWEVER THE PARTS TO PERFORM THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
Electrical system, May 5, 2016
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN HAVING NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) PERFORMED ON THE VEHICLE, THAT THE TIPM UNIT PLACED ON THE VEHICLE TO REPAIR THE ISSUE WAS FROM A JEEP WRANGLER AND THE CONTACT DID NOT BELIEVE IT WAS AN ADEQUATE FIX. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Electrical system, Interior lighting, May 2, 2016
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, May 2, 2016
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN BACK TO DEALER WHERE THE FUEL PUMP RELAY WAS REPLACED AGAIN BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Electrical system, Apr 12, 2016
DEFECTIVE ALTERNATOR WITH 63500 MILES, ALTERNATOR FAILED 4-7-16 ALTERNATOR FAILED WHILE DRIVING I BELIEVE THAT THE 2011 JEEP GRAND CHEROKEE SHOULD BE INCLUDED IN THIS RECALL
Electrical system, Apr 11, 2016
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM); HOWEVER; THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Power train, Electrical system, Apr 7, 2016
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE ABS, CHECK ENGINE, FOUR WHEEL DRIVE, ANTI-SKID, AND AIR RIDE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PCM MODULE NEEDED TO BE REPLACED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Electrical system, Interior lighting, Apr 5, 2016
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Mar 31, 2016
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000.
Electrical system, Engine, Mar 9, 2016
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, ONLY THE CODES WERE ERASED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000(ELECTRICAL SYSTEM, INTERIOR LIGHTING), BUT THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,627. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Mar 8, 2016
WHILE BRAKING THE ENGINE SHUTS OFF. THIS HAPPENED THREE TIMES. I TOOK IT TO THE DEALER I BOUGHT IT FROM AND THEY SAID IT WAS WORN SPARK PLUGS AND REPLACED THEM. THE NEXT DAY IT STALLED AGAIN. I WAS COMING OFF THE FREEWAY OFF RAMP AND IT JUST DIED. NO WARNING LIGHTS ON THE DASH. THE DEALER WAS UNABLE TO DETERMINE A CAUSE FOR THE STALLING ISSUE. UPDATED 04/18/16. *JB
Electrical system, Mar 3, 2016
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V53000 (ELECTRICAL SYSTEM) WAS RECEIVED IN NOVEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Feb 23, 2016
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS AND WHILE DEPRESSING THE BRAKE PEDAL TO REDUCE SPEED, THE VEHICLE WOULD SUDDENLY SHUT OFF. AFTER PRESSING THE START BUTTON, THE ENGINE RESTARTED AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE THE DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,000.
Electrical system, Feb 18, 2016
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ALTERNATOR DISCONNECTED AND FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM , INTERIOR LIGHTING) AND THE CONTACT WAS UNABLE TO RECEIVE THE PART WITHIN A REASONABLE TIME TO SCHEDULE THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 50,510. UPDATED 04/22/16*LJ CONSUMER STATED THE JEEP WAS NOT EQUIPPED WITH A BATTERY INDICATOR LIGHT. ENCLOSED IS A PAGE FROM NHTSA STATING UNDER 571.101 THAT BATTERY INDICATOR LIGHT IS MANDATORY. UPDATED 05/29/18*JB
Electrical system, Fuel/propulsion system, Feb 18, 2016
JEEP WILL ONLY START WITH REMOTE STARTER. PUSH BUTTON START DOES NOT WORK. I HAD THE FUEL PUMP REPLACED HOWEVER, AM JUST LEARNING OF A TIPM RECALL FOR THIS MODEL. VEHICLE WAS IN STATIONARY POSITION IN MY GARAGE WHEN IT WOULD NOT START.