2011 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,639 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2011 reports, 53 involved a crash and 61 involved a fire. 47 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: power train
90 reports, newest first. Show all
Power train, Engine, Oct 22, 2018
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS THE VEHICLE SUDDENLY SHUT OFF. THE FAILURE MAINLY OCCURRED WHILE DRIVING IN COLD WEATHER AND WHILE MAKING A TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (RAINBOW JEEP, 301 RIVER HIGHLANDS BLVD, COVINGTON, LA) ON SEVERAL OCCASIONS AND THE DRIVESHAFT, OIL PAN, PURGE SOLENOID, EXHAUST MANIFOLD GASKET AND BOLTS, AND THE FUEL PUMP WERE REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 60,000.
Power train, Oct 6, 2018
I HAD MY 3 VERY YOUNG GRANDCHILDREN WITH ME AND WAS HEADING TO TOWN IN JULY OF THIS YEAR. I WENT TO TURN FROM A RURAL ROAD , MAKING A LEFT, ONTO A MAIN ROAD. THE ENGINE STILL RUNNING, THE JEEP JUST STOPPED IN THE MIDDLE OF THE INTERSECTION. THANK GOD IT WAS NOT A BUSY TIME OF DAY . I WAS TOLD THERE WAS ONLY 1 OWNER WHEN I BOUGHT IT, AND I KEPT THE OIL CHANGED EVERY 5000 MILES, WAS ALWAYS TOLD SEALED TRANSMISSION. TOWED TO HOME THEN 2 WEEKS LATER TOWED TO DAN HEMM GMC JEEP WHERE IT STILL SITS BECAUSE THEY WANT 4800 FOR A NEW TRANSMISSION, AND I AM ON DISABILITY AND DONT HAVE IT.
Power train, Oct 4, 2018
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT UNKNOWN SPEEDS, THE CONTACT HEARD AN ABNORMAL TICKING NOISE. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE WAS STUCK IN THE FRONT WHEEL DRIVE POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.
Power train, Fuel/propulsion system, Sep 11, 2018
THREE INSTANCES WHERE TWO STATIONARY AND ONE IN MOTION FULL ACCELERATION WITH OUT TOUCHING THE GAS PEDAL. THE DEALER TOLD ME THAT THERE WAS A TRANSMISSION FLUID LEAK. CAUSED MY TRANSMISSION OIL TO BURN WHICH LEAD TO A FAULTY TRANSMISSION. PCIM WAS FLASHED AND CAUSED TRANSMISSION TO DECELERATE AT 40MPH LOOSING ALL FUNCTION.
Power train, Jul 28, 2018
THE TRANSMISSION COOLER LEAKS AND NO WAY OF CHECKING TRANSMISSION FLUID LEVEL COULD CAUSE TRANSMISSION TO FAIL UNEXPECTEDLY
Power train, Engine, Jul 11, 2018
INTERNAL TRANSMISSION FAILURE/REPLACED RADIATOR/REPLACED RECTIFIER IN ALTERNATOR
Power train, Fuel/propulsion system, Jun 12, 2018
CAR DOESN'T START. IT WAS JUMP STARTED AND STILL DID NOT TURN OVER. THE RADIO, LIGHTS AIR DOORS ALL STILL WORK BUT THE ENGINE WON'T TURN OVER. I SAW THERE WAS A RECALL FOR THIS ISSUE AND THE DEALERSHIP STATED THAT THE ISSUE WAS REPAIRED BACK IN 2014. WHY AM I STILL HAVING THIS PROBLEM?
Power train, Vehicle speed control, May 16, 2018, crash
TL* THE CONTACT OWNED A 2011 JEEP GRAND CHEROKEE. AFTER BACKING INTO THE DRIVEWAY AND ATTEMPTING TO PLACE THE VEHICLE IN PARK, THE VEHICLE ACCELERATED IN REVERSE WITHOUT WARNING. AS A RESULT, THE PERSON BEHIND THE VEHICLE WAS STRUCK AND PINNED UNDERNEATH THE TIRES. THE VICTIM WAS FATALLY INJURED. THE VEHICLE ACCELERATED ALL THE WAY THROUGH THE GARAGE AND TRAVELED UP A THREE FOOT HIGH CONCRETE WALL BEHIND THE GARAGE WHERE IT FINALLY CAME TO A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO ONE TEN TOWING AND THEN TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DECLARED A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 130,000.
Power train, Electrical system, Interior lighting, Service brakes, May 2, 2018
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BATTERY, THE ALTERNATOR ASSEMBLY, AND THE PCM. THE ALTERNATOR ASSEMBLY WAS EXTREMELY WARM INTERNALLY, WHICH AFFECTED THE PCM. THE VEHICLE HAD TO BE TURNED OFF DURING THE REPAIR TO FURTHER DIAGNOSE THE PCM INTERNAL VOLTAGE SHORTAGE. THE DEALER (FRED BEANS CHRYSLER DODGE JEEP RAM, 858 N EASTON RD, DOYLESTOWN, PA 18902, (215) 348-7500) WAS AWARE THAT THERE WERE TWO RECALLS FOR NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). A REPAIR APPOINTMENT WAS SCHEDULED FOR MAY 10, 2018. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE YEAR WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 83,000. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC).
Power train, Visibility, Apr 16, 2018
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (STATELINE CHRYSLER JEEP DODGE RAM, 800 GOLD HILL RD, FORT MILL, SC 29708) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER CONDENSER FAILED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
Suspension, Power train, Electrical system, Feb 1, 2018
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE AIR SUSPENSION AND POWER TRAIN CONTROL MODULE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY AND THE VEHICLE STALLED. THE VEHICLE WAS NOT ABLE TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE ALTERNATOR FAILED AND DAMAGED THE POWER CONTROL MODULE. ALSO, THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Power train, Service brakes, Nov 21, 2017
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS PLACED IN NEUTRAL AND RESTARTED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE WAS NOT DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. PARTS DISTRIBUTION DISCONNECT. *BF *AS UPDATED 8/20/18*JB
Steering, Power train, Engine, Oct 12, 2017
TAKATA RECALL I JUST PURCHASED MY JEEP BACK IN JUNE AND CAN VIEW THE SERVICE HISTORY. THIS COMPLAINT IN PARTICULAR HAS TO DO WITH EXTENDED CRANK. MY JEEP TAKES AWHILE TO START. I SEE THAT THERE WAS A FUEL PUMP RELAY RECALL. I SEE IN MY SERVICE HISTORY THAT MY JEEP HAD THIS PART REPLACED: 02/02/2015 78,423 MI AT JT'S CHRYSLER JEEP DODGE FIAT. AGAIN, ACCORDING TO THE SYMPTOM/CONDITIONS, I AM STILL EXPERIENCING THE SAME ISSUE, AND WOULD LIKE THIS FIXED AS SOON AS POSSIBLE BECAUSE OF SAFETY CONCERNS. I AM EXPERIENCING OR HAVE A SYMPTOM/CONDITION OF A CLUNK AND/OR BUMP FELT THROUGH THE STEERING WHEEL UNDER MODERATE BRAKING OR DRIVING OVER ROUGH ROADS (19-003-14) PART TO FIX KNOWN ISSUE IS (AR) 05057539AD SHAFT, STEERING COLUMN INTERMEDIATE. I WOULD LIKE THIS FIXED AS SOON AS POSSIBLE BECAUSE OF SAFETY CONCERNS. I AM EXPERIENCING A SYMPTOM/CONDITION OF A POWERTRAIN ISSUE. WHEN ACCELERATING, I FEEL THE TRANSMISSION SLIPPING AND THE ENGINE MAKES VERY NOISY AND ABRUPT VIBRATIONS. ALL LUBRICANT IS NEW. I WOULD LIKE THIS FIXED AS SOON AS POSSIBLE BECAUSE OF SAFETY CONCERNS. MY WINDOW WASHING FEATURE DOES NOT SPEW FLUID ONTO FRONT WINDOWS, HOWEVER, WILL SPEW LIQUID ON REAR WINDOW. I WOULD LIKE THIS FIXED AS SOON AS POSSIBLE BECAUSE OF SAFETY CONCERNS.
Power train, Sep 23, 2017
THE COMBINATION AC CONDENSOR/TRANSMITTION OIL COOLER IS LEAKING TRANSMITTION FLUID. IT WILL HAVE TO BE REPLACED TO RESOLVE THE ISSUE. I STARTED NOTICING OIL ON THE SKID PLATE UNDER THE FRONT END.
Power train, Electrical system, Latches/locks/linkages, Aug 17, 2017
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ON ANOTHER OCCASION, ALL OF THE DOORS LOCKED AND UNLOCKED INADVERTENTLY. ALSO, WHILE DRIVING, THE GEAR SHIFTER AUTOMATICALLY SHIFTED INTO FIRST GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OLATHE DODGE CHRYSLER JEEP RAM (LOCATED AT 15500 W 117TH ST, OLATHE, KS 66062 (888) 864-4741) WHERE IT WAS DIAGNOSED, BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PROVIDED CASE NUMBER: 32155774. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Power train, Engine, Jul 24, 2017
MY 2011 JEEP GRAND CHEROKEE IS LEAKING FROM WHAT APPEARS TO BE COMING FROM THE TRANS COOLER PART JUST ABOVE THE A/C CONDENSER. THIS SEEMS TO BE AN EXTREMELY COMMON ISSUE WITH THE 2011-2013 MODELS.
Power train, Jul 13, 2017
WHEN DRIVING BETWEEN 50-65 MPH THE VEHICLE SHUTTERS LIKE SOMETHING IS GOING IN AND OUT OF GEAR. THERE IS ALSO A LOUD CLUNK WHEN STARTING FROM A DEAD STOP, ABOUT THE TIME THE VEHICLE SHIFTS INTO 2ND GEAR, ABOUT 4 SECONDS AFTER TAKE OFF.
Power train, Other or unspecified, May 23, 2017
THE TRANSMISSION/AC COOLANT CONDENSER IS LEAKING. BIG PROBLEM FOR YOUR TRANSMISSION AND AC UNIT.
Power train, May 23, 2017
TRANSFER CASE MAIN SHAFT FAILED, CAUSING A TOTAL LOCK UP OF THE VEHICLE. IT HAD TO BE TOWED TO DEALER AND TOOK 3 WEEKS TO REPAIR.
Power train, Electronic stability control (ESC), Engine, May 16, 2017
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE SHIFTED INTO FOURTH GEAR INDEPENDENTLY AND STALLED AFTER AN INCLINED HILL WITH CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED A CASE HAS BEEN ASSIGNED HOWEVER IT WAS NOT GUARANTEED DUE TO THE VEHICLE WAS OUT OF THE 36 MONTH WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Power train, Apr 22, 2017
TRANSMISSION COOLER AC CONDENSER COMBINATION UNIT LEAKING AT WELDS. A LOT OF THESE OWNERS COMPLAINING OF THESE FAULTY COOLERS AROUND THE INTERNET - FORUMS, YOU TUBE, ETC. VERY EXPENSIVE REPAIR NEEDED DUE TO HAVING TO EMPTY AND RECHARGE THE FREON SYSTEM, AS WELL AS REFILL TRANSMISSION FLUID WHICH CAN ONLY BE DONE BY A PROFESSIONAL AT A PROPERLY EQUIPPED SERVICE SHOP. TRANSMISSION FLUID HAS NO OWNER DIP STICK FOR LEVEL CHECK. NOTICED FLUID LEAK ON FLOOR/GROUND THAT COULD CAUSE A SLIP OR FALL.
Power train, Air bags, Seat belts, Mar 21, 2017, crash
2011 JEEP GRAND CHEROKEE OVERLAND SUMMIT. CONSUMER WRITES IN REGARDS TO SUDDEN VEHICLE ACCELERATION. *LD THE CONSUMER STATED THE VEHICLE SUDDENLY ACCELERATED INTO THE REAR OF A TRUCK, FLIPPED MULTIPLE TIMES, AND ROLLED APPROXIMATELY 30 FEET DOWN AN EMBANKMENT. THE AIRBAGS DID NOT DEPLOY. THE SEAT BELT FAILED TO LOCK CAUSING THE CONSUMER TO SUFFER A BROKEN EYE SOCKET. THE PASSENGER WAS KILLED. THE VEHICLE WAS TOTALED. *JS
Power train, Dec 22, 2016
MY DRIVE SHAFT IS COMING APART, I UNDERSTAND THIS IS ONE OF OVER 100 RECENTLY HAVING THIS SAME PROBLEM. THE JEEP IS UNSAFE TO DRIVE (VIBRATION AND KNOCKING SOUNDS) AND THE DELIVERY TIME ON THE REPLACEMENT IS 3 MONTHS. JEEP ARE SUGGESTING THE VEHICLE IS SAFE TO DRIVE WHILE WAITING FOR THE PART AND THEREFORE NOT PROVIDING TEMPORARY TRANSPORTATION UNTIL THE NEW PART COMES IN. *JS
Power train, Engine, Oct 28, 2016
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Power train, Sep 27, 2016, crash
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE THE GEAR SHIFTER WAS IN THE PARK POSITION, THE VEHICLE ROLLED AWAY IN REVERSE AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.