2011 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,639 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2011 reports, 53 involved a crash and 61 involved a fire. 47 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: power train
90 reports, newest first. Show all
Power train, Electrical system, Engine, Fuel/propulsion system, Oct 7, 2013
TIPM- I WENT TO START MY JEEP THIS MORNING THAT FELT LIKE A WEAK START UP, IT THEN HICCUPED AND DIED. THINKING IT MAYBE JUST A ONE TIME INCIDENT, TRIED AGAIN, WITH THE RESULT OF THE STARTER JUST CRANKING FOR ABOUT 5-6 SECONDS. THIS REPEATED MULTIPLE MORE TIMES BEFORE I CALLED A TOW TRUCK TO TAKE TO A LOCAL MECHANIC. IT WAS DIAGNOSED WITH BAD FUEL PUMPS, AND THE COST TO REPLACE WAS $1600. THIS PROMPTED ME TO CALL THE DEALERSHIP AND ASK IF THAT'S EVEN POSSIBLE. AFTER EXPLAINING THE ISSUE AT HAND, THE SERVICE MANAGER TOLD ME THAT HE DOESN'T BELIEVE THE ISSUE TO BE CAUSED BY FAULTY PUMPS, BUT FROM THE TIPM. THIS IS OBVIOUSLY NOT THE FIRST TIME HE HAS HEARD OF THIS ISSUE. I THEN DID SOME RESEARCH ON THE WEB AND FOUND THIS TO BE A PRETTY PREVALENT ISSUE AMONGST OWNERS OF THIS YEAR, MAKE, AND MODEL. WHEN I CALLED HIM BACK TO SEE IF THE BACKORDER ISSUES WERE TRUE, HE TOLD ME IT WOULD TAKE AROUND THREE WEEKS TO GET THE PART. I IMMEDIATELY ASKED FOR THE JEEP CORPORATE NUMBER, CALLED THEM, AND BEGAN TO SPEAK TO A GUY ABOUT IT THERE. HE TOLD ME THAT THE PRODUCTION RATE WAS ONE PER 7 DAYS... AND THAT COUPLED WITH THERE ARE TONS OF THESE CASES OUT THERE IS WHY IT WAS GOING TO TAKE A WHILE TO GET THE PART. HE WENT ON TO TELL ME THAT SOUNDS CRAZY, BUT ITS JUST HOW FAST, (OR SLOW) THEY ARE PRODUCING THEM. I ASKED IF THE NEW PRODUCT WAS A REPLICA OF THE ORIGINAL AND HE SAID THIS IS A SOLUTION FOR THE PREVIOUS ONE AND WOULD FIX THE PROBLEM, NOT JUST A BANDAID. HE ADVISED ME TO HAVE IT FIXED AND HOPE THE RECALL COMES AND I WOULD BE ELIGIBLE FOR A REIMBURSEMENT. WITH THE PRICE OF THIS FIX BEING SO HIGH AND THE AMOUNT OF PEOPLE AFFECTED, THIS HAS TO BE RECALLED. PLEASE HAVE ANYONE HAVING THIS ISSUE FILE A COMPLAINT HERE. THIS CUSTOMER SERVICE REP TOLD ME THERE JUST HASN'T BEEN ENOUGH FORMAL COMPLAINTS ABOUT IT TO VALIDATE A RECALL.... *TR
Power train, Sep 18, 2013
SAME ISSUE WITH MY 2011 JEEP GRAND CHEROKEE THE TIPM NEEDS TO BE REPLACED. PURCHASED USED ONLY 25K MILES TWO MONTHS LATER CHECK ENGINE LIGHT WOULD NOT GO AWAY, STARTED TO STOP THEN HAD TROUBLE CRANKING THEN WOULD NOT START. TOOK TO LOCAL DEALERSHIP OVER A MONTH AGO, DEALERSHIP STILL HAS MY VEHICLE AND IM WITHOUT A CAR. EXTENDED WARRANTY WILL NO LONGER PAY FOR MY RENTAL. MY HOUSE IS 30 MINS AWAY FROM MY JOB AND I HAVE TWO SMALL CHILDREN. CHRYSLER COULD ONLY "EXPEDITE" THE TIPM TO THE DEALERSHIP....MEANWHILE I'M CARLESS UNTIL WHO KNOWS WHEN. EACH WEEK THE DEALERSHIP GIVES ME A DIFFERENT STORY ON WHEN THE PART WILL BE IN. *TR
Power train, Engine, Sep 11, 2013
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE ENGINE RPMS INCREASED AND THE VEHICLE FAILED TO SWITCH GEARS. THE FAILURE WAS RECURRING AND CAUSED THE ENGINE TO STALL. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE TRANSMISSION PARK NEUTRAL MODULE. THE VEHICLE WAS NOT REPAIRED. THE DEALER ADVISED THE CONTACT THAT THE TRANSMISSION MODULE WAS ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 56,310. THE VIN WAS NOT AVAILABLE.
Power train, Sep 3, 2013
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE INTEGRATED PART MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Power train, Jul 9, 2013
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. *TR
Power train, Oct 23, 2012
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED WHILE DRIVING 50 MPH THE TRANSMISSION SHIFTED INDEPENDENTLY INTO A LOWER GEAR AND CAUSED THE VEHICLE TO JERK AND LUNGE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHO WAS UNABLE TO DUPLICATE THE FAILURE BUT STATED THAT IT WAS MOST LIKELY A SOFTWARE FAILURE. THE SOFTWARE WAS UPGRADED. THREE MONTHS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT STATED THEY COULD NOT REPLICATE THE FAILURE. A MONTH LATER THE FAILURE RECURRED AND THE VEHICLE WAS AGAIN TAKEN TO THE DEALER WHO TOLD THE CONTACT THAT A DEVICE INSTALLED BY THE INSURANCE COMPANY MIGHT BE CAUSING THE FAILURE. THE DEVICE WAS REMOVED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH THE NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 33,358 AND THE CURRENT MILEAGE WAS 36,000. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 01/03/13
Power train, Engine, Jul 5, 2012, crash
OUR 2011 JEEP GRAND CHEROKEE HAS EXHIBITED MULTIPLE INSTANCES OF SUDDEN UNINTENDED ACCELERATION (SUA). IT HAS OCCURRED TO MY WIFE, ONE OF OUR SONS WHO IS AND AEROSPACE ENGINEER AND MYSELF ON DIFFERENT DAYS AT DIFFERENT SPEEDS AND LOCATIONS. I PERSONALLY HAVE EXPERIENCED IT ON TWO OCCASIONS, ONE OF WHICH CAUSED A MINOR ACCIDENT AS I WAS BACKING OUT OF A PARKING SPACE, WITH MY FOOT ON THE BRAKE PUT THE CAR IN DRIVE AND IT LUNGED FORWARD OF ITS OWN ACCORD, THERE WERE TWO OTHER PEOPLE IN THE CAR AND A WITNESS OUTSIDE THE CAR WHO REPORTED IT JUST LUNGED AND THE BRAKE LIGHTS WERE STILL ON. CHRYSLER INSPECTED THE CAR, FOUND NOTHING AND HAS CLOSED THE CASE. I CALLED CHRYSLER AND ASKED THAT WE DISCUSS THE ISSUE THEY SAID THEY FOUND NOTING, FIXED NOTING AND THUS THE CASE IS CLOSED. SO THEY ARE CALLING THREE PEOPLE BOLD FACE LIARS AND MY CONCERN IS THEY DID NOT FIND ANYTHING SO THE CAUSE OF THE PROBLEM STILL EXISTS AND CAN HAPPEN AGAIN AND MY WIFE IS AT RISK EVERY TIME SHE GETS IN THE CAR. THERE ARE OVER 1,000 COMPLAINTS ON VARIOUS FORUMS ABOUT SUA INSTANCES ON JEEP CHEROKEES, CHANNEL 7 NEWS EVEN DID A SEGMENT ON IT A FEW YEARS BACK. CAN YOU PLEASE HELP AT ALL ON THIS ISSUE? THANK YOU. *TR
Engine and engine cooling, Power train, Other or unspecified, Mar 29, 2012
2011, 2012 CHRYSLER VEHICLES WITH THE PENTASTAR V6 3.6 LITER ENGINE ARE RATED TO TOW 5000 LBS UNRESTRICTED WITH THE TOW PACKAGE INSTALLED. THERE IS A DESIGN DEFECT IN THE COOLING SYSTEM IN THAT IT CANNOT COOL THE ENGINE WHEN TOWING ABOUT 3500 LBS UPHILL. THE TOW VEHICLE STARTS UPHILL AT THE HIGHWAY SPEEDS OF 65MPH IN THE PASSING LANES WITH ENOUGH POWER TO CONTINUE AND SUDDENLY WITHOUT ANY WARNING, LIGHTS, ETC., THE TOW VEHICLE LOOSES POWER AND ABRUPTLY SLOWS TO A MAXIMUM SPEED OF ABOUT 27MPH. WITH ALL OTHER VEHICLES ON THE ROAD TRYING TO GET BY AND NOT SLOW DOWN, THIS CREATES AN EXTREMELY DANGEROUS SITUATION OF ATTEMPTING TO CROSS 3 LANES OR MORE TO GET OFF THE ROAD WHILE TRACTOR TRAILERS HAVE TO SLAM ON THE BRAKES AND HOPEFULLY SCREECH TO AN ALMOST STOPPED POSITION TO AVOID KILLING THE FAMILIES IN THE TOW VEHICLES. CHRYSLER HAS CONFIRMED THE PROBLEM BUT HAS REFUSED TO DO ANYTHING ABOUT IT AND HAS INSISTED THAT THE VEHICLES ARE WORKING THE WAY THEY WERE DESIGNED BUT ARE OBVIOUSLY NOT WORKING WITHIN THE ADVERTISED SPECIFICATIONS. CHRYSLER DOES NOT WANT TO CHANGE THE ADVERTISED SPECS DUE TO THE FACT THAT IT MIGHT COST THEM MONEY, EVEN THOUGH MANY PEOPLES LIVES ARE AT RISK. CHRYSLER COULD EASILY PERFORM A RECALL AND FIX THE PROBLEM, SAVING LIVES, BUT THERE WOULD BE A SMALL MONETARY COST TO CHRYSLER. *JS
Power train, Mar 6, 2012
CHECK ENGINE LIGHT COMES ON, OCCASIONALLY BEGINS TO BLINK AND CAR IDLES ROUGH, SOUNDING AS IF ITS GOING TO STALL. CAR HAS BEEN RETURNED TO DEALERSHIP, PENDING REPAIR (3RD TIME IN PAST 10 DAYS). DEALERSHIP INITIALLY CLAIMED THE COMPUTER HAD TO BE REPROGRAMMED DUE TO AN O2 SENSOR, THEN ON RETURN TO THE DEALERSHIP INDICATED THAT THE O2 SENSOR NEEDED TO BE REPLACED. AS OF THIS AFTERNOON, THE DEALERSHIP STATED THAT THEY ARE LOOKING INSIDE THE CYLINDER HEAD TO SEE IF THEY CAN DETERMINE PROBLEM. *TR
Engine and engine cooling, Power train, Nov 17, 2011
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHEN TRYING TO ACCELERATE AND MERGING ONTO THE FREEWAY, THE VEHICLE WOULD HESITATE AND THE ENGINE RPMS WOULD INCREASE DRASTICALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HER THAT THE FAILURE WAS CAUSED BY A COMPUTER MALFUNCTION, AMONG OTHER THINGS. THE VEHICLE WAS REPROGRAMMED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY ADVISED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. UPDATED 12/28/11*LJ THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 05/02/12
Engine and engine cooling, Power train, Oct 18, 2011
TRIED TO PASS ANOTHER VEHICLE ON THE HIGHWAY BY PRESSING DOWN ON ACCELERATOR EXPECTING TO HAVE MORE POWER TO COME ON AS VEHICLE GOES INTO LOWER KICK-DOWN GEAR AND MY VEHICLE STARTED TO SHAKE "VIOLENTLY" WITH NO INCREASE IN POWER COMING ON. THIS LOSS OF POWER/VIOLENT SHAKING ALMOST CAUSED AND ACCIDENT FROM THE VEHICLE BEHIND ME AS I LOST POWER WITH NO WARNING TO CAR BEHIND ME AS BREAK LIGHTS WOULD NOT BE APPLIED BY ME AS I WAS TRYING TO SPEED UP. I ENCOUNTERED THE "VIOLENT SHAKING" SITUATION 4 TIMES IN TOTAL. I WOULD COMPARE THE FEELING TO DRIVING A MANUAL STICK SHIFT AND NOT GIVING IT ENOUGH GAS AND AS A RESULT THE CAR STARTS SHAKING UNCONTROLLABLY. I AM CONCERNED THE OUTCOME IN THE FUTURE MAY NOT BE AS FAVORABLE FOR ME OR OTHERS IF THEY EXPERIENCE THIS SITUATION.. *TR
Power train, Aug 28, 2011
2011 JEEP GRAND JEROKEE OVERLAND - TRANSMISSION SHUTTERING LUGGING DURING AUTOMATIC SHIFTING. DRIVING THE VEHICLE DURING NORMAL DRIVING CONDITIONS AT SPEEDS OF 30-40 MILES PER HOUR TRANSMISSION CONSISTENTLY SHUTTERS (ROUGH SHIFTING) CAUSING OWNER OPERATOR TO LEAVE TRANSMISSION IS MAUAL SELECTION 4TH SPEED. (GEAR SELECTION 1,2,3,4,5,D) LEAVING THE TRANSMISSION IN DRIVE HAS GENERATED RATTLING NOISES AND TRANSMISSION LUGGING (SHUTTERING) WHEN IN AUTOMATIC SELECTION "D". ACCELERATING AT THIS TIME ALSO CAUSES THE VEHICLE TO LURCH (JERK ROUGHLY). *TT
Power train, Electronic stability control (ESC), Feb 10, 2011
TRANSMISSION SHIFTED INTO 4 WHEEL DRIVE (4WD) LOW, SUDDENLY, ACCOMPANIED BY A CLUNK AND CHANGE IN VEHICLE SPEED FROM DOWNSHIFTING. LIGHTS CAME ONE IN THE DASH INDICATING LOSS OF TRACTION CONTROL AND 4WD SERVICE NEEDED. THIS EVENT CONTINUED TO HAPPEN SPORADICALLY WHILE DRIVING UNTIL WE MADE IT BACK TO THE DEALERSHIP. SINCE DOWNSHIFTING INTO 4WD LOW OCCURRED WHILE DRIVING AT NORMAL ROADWAY OPERATING SPEEDS (APPROXIMATELY 20-40 MPH) IT CERTAINLY FELT LIKE A SAFETY ISSUE, COMPOUNDED BY THE FACT THAT TRACTION CONTROL WAS LOST AS A RESULT. ONCE BACK AT THE DEALERSHIP, THE SERVICE DEPARTMENT FOUND THAT THE TRANSFER CASE HAD AN INTERNAL FAILURE. THE VEHICLE WAS IN THE SHOP FOR ABOUT 3 WEEKS AND WHILE THE TRANSFER CASE WAS REPLACED UNDER WARRANTY. DUE TO THIS NEGATIVE EXPERIENCE WITH THE VEHICLE WE NO LONGER FELT SAFE DRIVING IT, AND ENDED UP TRADING IT IN FOR ANOTHER VEHICLE JUST A FEW WEEKS AFTER GETTING IT BACK FROM THE SHOP.
Engine and engine cooling, Power train, Dec 15, 2010
DRIVING DOWN THE STREET WHEN WHITE STEAM LIKE SMOKE COMES FROM UNDER THE HOOD. THE SMOKE BECOMES DENSE AND THERE IS A SMELL OF HOT TRANSMISSION FLUID. THE VEHICLE BEGINS TO POWER OFF AND UPON EXITING THE VEHICLE THERE IS A STRONG SMELL OF TRANSMISSION FLUID AND A LARGE POOL OF FLUID DISCHARGED UNDER THE VEHICLE. THE CAR WAS TOWED AND RETURNED TO THE DEALERSHIP. THE DEALERS TECHNICIAN REPORTED, "TECHNICIAN PERFORMED VISUAL INSPECTIONS AND CLEAN OFF OF FLUID FOUND THE TRANSMISSION COOLER LINES AT THE RADIATOR HAD DISCONNECTED DUE TO NOT BE IMPROPER CONNECTION ISSUES REINSTALLED BOTH TRANSMISSION COOLER LINES AND CLAMPED LINES, TESTED PRESSURE ON BOTH LINES. FILLED SYSTEM AND TEST DROVE AND CLEANED (DUE TO MASSIVE SPRAY FROM LINES COMING LOOSE), PULLED VEHICLE BACK INTO SHOP AND RECHECKED FLUID LEVEL AND CLEANED AREA (REPEATED THIS PROCESS SEVERAL TIMES TO BRING FLUID LEVEL TO PROPER LEVEL) FINISH CLEANING ENGINE AREA AND VERIFIED. PARTS:6 FLUID-ATF +4". MY ISSUE IS THAT I HAD JUST EXITED A HIGH SPEED, 65MPH, HIGHWAY AND IF THIS FAILURE HAD HAPPENED ON SOMETHING LESS THEN A SLOW SECONDARY ROAD WITH NO TRAFFIC, THERE COULD HAVE BEEN A SIGNIFICANT ACCIDENT OR POTENTIAL INJURY.
Power train, Vehicle speed control, Nov 8, 2010
WHEN DRIVING BETWEEN 0 TO 5 MILES PER HOUR I PRESSED ON THE ACCELERATOR PEDAL WHILE THE AUTO WAS EITHER ON LEVEL SURFACE OR AT THE BEGINNING OF A SMALL INCLINE THE AUTO DID NOT MOVE FORWARD. THEN I SHIFTED THE AUTO INTO REVERSE AND STEPPED ON THE ACCELERATOR PEDAL AND THE AUTO DID NOT MOVE BACKWARDS. I THEN TURNED THE AUTO OFF WITH THE AUTO SHIFTED INTO PARK. THEN I RESTARTED THE AUTO AND SHIFTED INTO DRIVE AND PRESSED ON THE ACCELERATOR PEDAL AND THE AUTO DID MOVE FORWARD. THE SAME DAY I BROUGHT THE AUTO INTO THE JEEP DEALER WHOM I LEASED THE AUTO FROM JUST FIVE DAYS EARLIER, TO IDENTIFY AND FIX THE DEFECT CAUSING THE AFOREMENTIONED PROBLEM. ON MONDAY 11/8/10 THE DEALER INFORMED ME THE VEHICLE IS OPERATING AS DESIGNED AND THEY FOUND NOTHING WRONG WITH IT, AND THEY RETURNED THE VEHICLE TO ME. I AM CONCERNED THAT THE DEFECT WHICH CAUSED THE AFOREMENTIONED PROBLEM ON 11/6/10 COULD CAUSE REOCCURRENCE(S) OF THE AFOREMENTIONED PROBLEM (EVEN AT HIGHER SPEEDS)