2011 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,639 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2011 reports, 53 involved a crash and 61 involved a fire. 47 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: service brakes
331 reports, newest first. Show all
Service brakes, Oct 31, 2014
WE RECEIVED AN IMPORTANT SAFETY RECALL LETTER ABOUT THE BRAKE BOOSTER ON MY WIFE'S 2011 JEEP GRAND CHEROKEE AND CALLED OUR DEALER, WESTGATE CHRYSLER IN PLAINFIELD, IN, ON JUNE 13, 2014, AT 10:19 A.M. AND WERE TOLD IT WOULD BE TWO(2) MONTHS MORE. TODAY, OCTOBER 31, 2014, AT 8:38 A.M. WE WERE TOLD IT WAS STILL ON ORDER. TOMORROW WILL BE THE FIRST DAY OF NOVEMBER! I WANTED TO LET YOU KNOW, SO HOPEFULLY YOU CAN ADDRESS THIS ISSUE WITH CHRYSLER. IF THE BRAKE MAY BE COMPROMISED AND MAY "CAUSE A CRASH WITHOUT WARNING" THIS IS A SERIOUS ISSUE AND CHRYSLER NEEDS TO DO A MUCH BETTER JOB OF SERVICING IT. THANK YOU, IN ADVANCE, FOR YOUR ASSISTANCE. *TR
Service brakes, Oct 30, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IN COLDER WEATHER, THE BRAKES WOULD FREEZE AND EXTREME FORCE WAS REQUIRED IN ORDER TO OPERATE THE BRAKES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Service brakes, Oct 30, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WERE VARIOUS ELECTRICAL SHORTAGES WITHIN THE VEHICLE THAT OCCURRED INTERMITTENTLY. THE DEALER WAS NOT ABLE TO NEITHER REPLICATE NOR DIAGNOSE THE FAILURES. THE CONTACT ALSO INDICATED THAT THE BRAKES FAILED ON SEVERAL OCCASIONS AND WENT TO THE FLOORBOARD ABNORMALLY. THE CONTACT HAD TO APPLY FORCE TO STOP THE VEHICLE ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INSTALLED INSUFFICIENT ROTORS AND DID NOT SECURE THE TIRES CAUSING THEM TO FRACTURE. THE CONTACT HAD TO TAKE THE VEHICLE BACK TO HAVE THE DEALER TO HAVE THEM REINSTALL THE CORRECT ROTORS. THE VEHICLE WAS REPAIRED BY THE AUTHORIZED DEALER FOR THE BRAKE FAILURE HOWEVER, THE FAILURE INTERMITTENTLY RECURRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Service brakes, Oct 21, 2014
LOCAL CHRYSLER DEALERSHIPS DO NOT HAVE PARTS TO CORRECT BRAKE BOOSTER RECALL P14 / NHTSA 14V-154. HAVE BEEN WAITING 3 MONTHS FOR REPLACEMENT PARTS. DEALERSHIPS SAY PARTS ARE BACK ORDERED AND THEY HAVE NO ESTIMATE ON WHEN NEW PARTS WILL ARRIVE. RECALL IS NOT BEING ADDRESSED WITHIN A REASONABLE AMOUNT OF TIME. *TR
Service brakes, Oct 17, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Oct 17, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Exterior lighting, Service brakes, Oct 16, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (LIGHTING, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Oct 16, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Oct 15, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V154000 (SERVICE BRAKES). THE CONTACT INDICATED THAT AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS HE WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND IT MAY TAKE AN ADDITIONAL 6 MONTHS BEFORE THE PARTS BECOME AVAILABLE. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.
Service brakes, Oct 11, 2014
THE JEEP HAS NO BRAKE PEDAL, VERY DIFFICULT TO STOP. THE DEALER HAS THE VEHICLE AND SAID IT HAS A RECALL ON THE POWER BRAKE BOOSTER. THEY SAID THEY ARE WAITING ON THE PART FROM CHRYSLER BUT IT HAS BEEN 9 DAYS AND THEY DO NOT HAVE A ETA. THE JEEP IS UNSAFE TO DRIVE AT ANY SPEED THEREFORE WE ARE FORCED TO LEAVE THE JEEP AT THE DEALER FOR A UNDETERMINED TIME. *TR
Electrical system, Service brakes, Oct 8, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Oct 8, 2014
APPROXIMATELY 6 WEEKS AGO I REPORTED A LACK OF RESPONSE WHEN BRAKING. DEALER LOOKED AT THE SYSTEM AND FOUND NO ISSUE. REPORTED IT AGAIN TWO WEEKS AGO. DEALER LOOKED AT THE SYSTEM AND FOUND BRAKE BOOSTER NEEDED CHANGING. GOT THE VEHICLE BACK LAST WEEK AND THE PROBLEM HAS RE-OCCURRED. AT A STANDSTILL WHEN YOU PRESS THE BRAKE PEDAL YOU GET AN AIR BRAKE TYPE SOUND, AND A SLIGHT KNOCK, WHICH APPEARS TO COMING FROM THE COMPARTMENT BEHIND THE PEDAL. ISSUE HAS BEEN REPORTED AGAIN TO THE DEALER. THANKS, *TR
Service brakes, Oct 7, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH ATTEMPTING TO SLOW DOWN, THE BRAKES FAILED TO STOP THE VEHICLE. THE BRAKE PEDAL WENT TO THE FLOOR AND THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL AS THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT REQUESTED THAT THE VEHICLE BE INSPECTED BY AN INSPECTOR FROM THE MANUFACTURER. THE INSPECTOR WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT WAS NOT NOTIFIED BUT THE DEALER INDICATED THAT THE CONTACT WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES AND SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Service brakes, Hydraulic, Service brakes, Oct 7, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO A SAFE STOP. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPAIRED AND ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE UNTIL THE REPAIRS WERE PERFORMED. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. ..UPDATED 11/17/14 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED OUT OF STATE, BECAUSE THE LOCAL DEALER, CLAIMED THEY DID NOT HAVE THE PARTS. UPDATED 12/11/14*JB
Service brakes, Oct 7, 2014
REPORT RECEIPT DATE: APR 01, 2014 NHTSA CAMPAIGN NUMBER: 14V154000 COMPONENT(S): SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC JEEP HAS NOT DERIVED THE CORRECT TEST TO CORRECT THIS ISSUE. MY BRAKES FAILED LAST WINTER DUE TO THIS VERY ISSUE. JEEP WOULD NOT CORRECT THE BRAKE ISSUE UNTIL THEY DID A FORMAL RECALL AND LETTERS WERE SENT. I NOW HAVE MY LETTER AND WENT TO THE DEALER. THE DEALER REFUSES TO REPLACE THE BRAKE BOOSTER AS IT APPARENTLY PASSES THE TEST JEEP ESTABLISHED. THEY ONLY PUT UP THE BOOSTER SHIELD. THE PROBLEM IS THAT THE WATER ALREADY DID GET INTO MY BRAKE BOOSTER AND MY BRAKES FROZE. I NEARLY HAD THREE ACCIDENTS OVER THE COURSE OF THE WINTER 2013/2014. I EXPECT I WILL HAVE MORE CLOSE CALLS IF NOT A FULL ON ACCIDENT THIS YEAR WHEN MY BRAKES AGAIN FREEZE UP AND STOP WORKING. THIS NEEDS TO BE ADDRESSED, AND JEEP NEEDS TO REPLACE ALL THESE BOOSTERS. JEEP ARE NOT ONLY SENDING ME BACK OUT ON THE ROAD WITH A DANGEROUS VEHICLE, BUT THOUSANDS OF OTHERS WHO ALLEGEDLY PASSED THE TEST, YET WILL FREEZE AGAIN THIS WINTER. UNFORTUNATELY, WE NEED TO BECOME A STATISTIC BEFORE JEEP PROPERLY CORRECTS THE ISSUE. *TR
Electrical system, Service brakes, Oct 7, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PART NEEDED WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Service brakes, Oct 6, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), BUT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER STATED THAT THE CONTACT WOULD BE ADDED TO A WAITING LIST SINCE THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Oct 6, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED THE REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER EXPLAINED THAT THE MANUFACTURER WAS ONLY PROVIDING FIVE REPAIR KITS AT A TIME AND PLACED THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Oct 4, 2014
AS I WAS DRIVING DOWN A BUSY HIGHWAY TRAFFIC IN FRONT OF ME WAS STOPPING, SO I HIT THE BRAKES TO STOP ONLY TO REALIZE THAT I HAD NO BRAKES AND I WAS UNABLE TO STOP. SO IN PANIC MODE I SWERVED OVER 3 LANES OF TRAFFIC TO AVOID HITTING THE CARS IN FRONT OF ME, FINALLY MY JEEP STOPPED BEFORE HITTING THE CAR IN FRONT OF ME. TOOK MY JEEP TO THE DEALERSHIP TOOK THEM OVER A WEEK TO GET BACK TO ME TELLING ME WHAT WAS WRONG, THE BRAKE BOOSTER NEEDED TO BE REPLACED. I STILL HAVE NOT RECEIVED MY TRUCK BACK SINCE I TOOK IT TO THE STOP IN AUGUST 29, 20214. *TR
Service brakes, Hydraulic, Electrical system, Service brakes, Oct 1, 2014
2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO A NOTICE FOR A BRAKE BOOSTER RECALL. *TGW THE CONSUMER HAS BEEN WAITING ALMOST TWO MONTHS FOR THE BRAKE BOOSTER RECALL, TO BE RECTIFIED. THE DEALER INFORMED HIM, THE PARTS WERE NOT AVAILABLE. THE CONSUMER REFERENCED RECALL NUMBERS 14V154000 AND 14V391000. *JB
Service brakes, Sep 30, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS ON BACK ORDER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Service brakes, Sep 30, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Sep 30, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED AND FAILURE.
Service brakes, Sep 29, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH, THE BRAKES FAILED. WHEN THE BRAKE PEDAL WAS FULLY APPLIED, THE BRAKES FAILED TO STOP THE VEHICLE IN A REASONABLE AMOUNT OF TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE DEALER COULD NOT REPAIR THE VEHICLE FOR TWO MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. UPDATED 11/20/14*CN UPDATED 5/6/2015 *JS
Service brakes, Sep 26, 2014
CHRYSLER SAFETY RECALL P14 / NHTSA 14V-154 BRAKE BOOSTER: TOOK VEHICLE FOR THE INSPECTION AND WAS TOLD YES WE WOULD GET THE UPDATED PART. NOW 2 MONTHS LATER STILL NO COMPLETION TO THE SAFETY RECALL! THE LOCAL DEALER STATES THE PART IS ON NATIONAL BACK-ORDER. IS THIS A SAFETY RECALL OR NOT? WHY SO LONG TO GET RESOLVED? NOW I HAVE ANOTHER SAFETY RECALL P36 / NHTSA 14V-391 FOR AN ISSUE WITH THE VANITY WIRING THAT MAY CAUSE A FIRE. WONDER HOW LONG THIS ONE WILL TAKE? I HAVE NOT YET CONTACTED THEM ABOUT THIS ONE TO BE FAIR. *TR