2011 Jeep Grand Cherokee

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 1,639 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Grand Cherokee model years with reports.

Complaints by model year
  1. 1,639

Of the 2011 reports, 53 involved a crash and 61 involved a fire. 47 people were injured and 2 people died.

Primary concernElectrical system780 reports · 48% of complaints
Owner complaints1,639Filed with NHTSA
Recall relationship6 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system780
  2. Service brakes350
  3. Engine343
  4. Fuel/propulsion system247
  5. Other or unspecified132
  6. Power train90
  7. Steering86
  8. Air bags60

Recalls and investigations

  1. Electrical systemNov 14, 2019

    Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

    A vehicle stall increases the risk of a crash.

    Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.

    Campaign 19V813000 on NHTSA.gov

  2. Service brakesSep 18, 2017

    Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

    If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.

    Campaign 17V572000 on NHTSA.gov

  3. Electrical system, wiringDec 28, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.

    The vanity lamp wiring may short, increasing the risk of a vehicle fire.

    Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.

    Campaign 15V879000 on NHTSA.gov

  4. Electrical systemSep 4, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

    A vehicle stall increases the risk of a crash.

    Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.

    Campaign 14V530000 on NHTSA.gov

  5. Electrical system, wiringJul 2, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

    If the vanity lamp wiring shorts, there is an increased risk of fire.

    Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.

    Campaign 14V391000 on NHTSA.gov

  6. Service brakesApr 1, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

    The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.

    Campaign 14V154000 on NHTSA.gov

Representative owner complaints: service brakes

331 reports, newest first. Show all

  1. Service brakes, Sep 26, 2014

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

  2. Service brakes, Sep 26, 2014

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  3. Service brakes, Sep 25, 2014

    I HAD A RECALL P36/NHTSA 14V-154 AND CONTACTED THE DEALER. I SET AN APPOINTMENT FOR AUGUST 14, 2014 TO BRING THE CAR IN BECAUSE THEY TOLD ME THEY NEEDED TO INSPECT AND ORDER THE PART. I DROPPED THE CAR OFF FOR THE DAY, SO THEY COULD INSPECT IT, AND PICKED IT UP AT THE END OF THE DAY. IT IS SEPTEMBER 25, 2014, AND THEY HAVE NOT CONTACTED ME OR RETURNED MY CALLS REGARDING THE REPAIR. I ALSO GOT A SECOND RECALL WHILE WAITING FOR FOLLOW-UP ON THE FIRST FOR THIS VEHICLE: P36/NHTSA 14V-391. I CALLED TO SET THAT APPOINTMENT FOR THE SAME TIME AS THEY REPAIR THE FIRST RECALL. I LEFT A MESSAGE WITH THE RECEPTIONIST AND NEVER GOT A CALL BACK. I DO NOT FEEL AS THOUGH I NEED TO MANAGE THEIR RECALL FOR MY VEHICLE, AND THEY DO NOT MAKE ANY ATTEMPTS TO MANAGE IT THEMSELVES OR RESPOND TO MY INQUIRIES. WHAT DO I DO FROM HERE? THE DEALER IS AUTONATION CHRYSLER DODGE JEEP RAM, ROSEVILLE, CA 95661. *TR

  4. Electrical system, Service brakes, Sep 25, 2014

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  5. Service brakes, Sep 25, 2014

    BRAKE BOOSTER FAILED. THERE IS A RECALL ON THE BRAKE BOOSTER (P14) AND THE DEALER CANNOT RETURN THE VEHICLE TO ME UNTIL THE BRAKE BOOSTER IS REPAIRED. THEY CANNOT GET PARTS FROM CHRYSLER AND IT HAS BEEN OVER A MONTH. I HAVE BEEN WITHOUT MY VEHICLE FOR OVER A MONTH AND NEITHER THE DEALER OR CHRYSLER CAN GIVE ME INFORMATION ON WHEN THE PARTS WILL BE AVAILABLE. I'VE PURCHASED FOUR JEEPS AND WILL NOT EVER AGAIN AFTER THIS. *TR

  6. Service brakes, Sep 25, 2014

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. ALSO, THE DEALER MENTIONED THAT THE MANUFACTURER WAS SENDING ONE REPAIR KIT PER WEEK REASON WHY THE CONTACT HAD BEEN PLACED ON A WAITING LIST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DECLINED TO PROVIDE AN ALTERNATIVE REMEDY. THE VEHICLE WAS NOT REPAIR. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

  7. Fuel system, Gasoline, Service brakes, Sep 25, 2014

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V391000 AND 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). THE CONTACT WAS TOLD BY THE LOCAL DEALER THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT WA CONCERNED THAT THE SAFETY ISSUES WERE NOT BEING REPAIRED IN A TIMELY MANNER THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  8. Service brakes, Sep 25, 2014

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED EXCESSIVE FORCE WAS REQUIRED WHEN APPLYING THE SERVICE BRAKES. THE CONTACT STATED THAT RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS LEFT A MESSAGE IN REGARDS TO THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,000.

  9. Service brakes, Sep 24, 2014

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  10. Service brakes, Sep 23, 2014

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  11. Service brakes, Sep 23, 2014

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES). THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  12. Steering, Electrical system, Service brakes, Sep 22, 2014

    ON FRIDAY, 9/19/14, MY 2011 JEEP GRAND CHEROKEE ALMOST KILLED ME. I WAS DRIVING BETWEEN VA AND NY VIA I-81 FOR A FAMILY FUNERAL. I STOPPED HALF-WAY THERE FOR LUNCH AND THEN EXPERIENCED A PROBLEM STARTING IT. HITTING THE START BUTTON, IT WOULD NOT START, AND WOULD NOT STOP TRYING TO DO SO - IT KEPT CRANKING AND WOULD NOT STOP UNTIL I OPENED THE DOOR. IT DID THIS 3-4X, AND THEN IT STARTED. IT HAD NEVER DONE THIS BEFORE. I CONTINUED ON, MORE CAUTIOUSLY. AN HOUR LATER, WHILE PASSING SEVERAL BIG RIGS, PART OF THE ELECTRICAL SYSTEM STOPPED WORKING. I LOST POWER STEERING, ACCELERATOR FUNCTION, AND MY DASH LIT UP - AND THE ENGINE CONTINUED RUNNING AND EVEN REVVED DESPITE THE LACK OF THE ACCELERATOR. MY BRAKES ALSO DIDN'T WORK FOR APPROX. 10 SECONDS. THE ROAD CURVED, AND I ALMOST LOST CONTROL AND FLIPPED THE JEEP TRYING TO AVOID THE BIG RIGS, WHICH WERE SLAMMING ON THEIR BRAKES ALL AROUND. ULTIMATELY, I WAS ABLE TO PULL OVER WITH NO ACCIDENT OR DAMAGE AND TURNED THE VEHICLE OFF. AFTER 15 MINUTES, IT RE-STARTED, AND I WAS ABLE TO GET TO MY DESTINATION WITH NO OTHER PROBLEMS. UPON ARRIVAL, HOWEVER, I EXPERIENCED THE SAME THINGS WHILE TESTING IT AT VERY LOW SPEEDS ON BACK ROADS. AFTER THE FUNERAL ON SATURDAY, I WAS ABLE TO GET IT TO THE LOCAL DEALERSHIP, WHERE IT STILL IS UNDERGOING DIAGNOSTICS. I HAD TO TRAVEL BACK TO VA ON SUNDAY, AND NOW HAVE TO RENT A CAR, DEAL WITH LONG-DISTANCE REPAIRS WITH AN UNKNOWN DEALERSHIP, AND TRAVEL BACK TO NY TO GET IT ONCE REPAIRED. THE DEALERSHIP INDICATED IT SOUNDED LIKE A TIPM ISSUE, WHICH I HAVE LEARNED JEEP/CHRYSLER KNOW ABOUT, BUT HAVE NOT RECALLED. I HAVE PREVIOUSLY EXPERIENCED MINOR ELECTRICAL ISSUES (FLASHLIGHT NEVER WORKED, MULTIPLE BACK BULBS, ETC), WHICH THE DEALERSHIP INDICATED MAY INDICATE TIPM ISSUES SINCE THE DAY I BOUGHT THE VEHICLE, BUT WERE ALWAYS DEALT WITH AS ISOLATED REPAIRS. PLEASE HELP WITH A JEEP/CHRYSLER TIPM RECALL! *TR

  13. Steering, Electrical system, Service brakes, Sep 22, 2014

    ON FRIDAY, 9/19/14, MY 2011 JEEP GRAND CHEROKEE ALMOST KILLED ME. I WAS DRIVING BETWEEN VA AND NY VIA I-81 FOR A FAMILY FUNERAL. I STOPPED HALF-WAY THERE FOR LUNCH AND THEN EXPERIENCED A PROBLEM STARTING IT. HITTING THE START BUTTON, IT WOULD NOT START, AND WOULD NOT STOP TRYING TO DO SO - IT KEPT CRANKING AND WOULD NOT STOP UNTIL I OPENED THE DOOR. IT DID THIS 3-4X, AND THEN IT STARTED. IT HAD NEVER DONE THIS BEFORE. I CONTINUED ON, MORE CAUTIOUSLY. AN HOUR LATER, WHILE PASSING SEVERAL BIG RIGS, PART OF THE ELECTRICAL SYSTEM STOPPED WORKING. I LOST POWER STEERING, ACCELERATOR FUNCTION, AND MY DASH LIT UP - AND THE ENGINE CONTINUED RUNNING AND EVEN REV'ED DESPITE THE LACK OF THE ACCELERATOR. MY BRAKES ALSO DIDN'T WORK FOR APPROX. 10 SECONDS. THE ROAD CURVED, AND I ALMOST LOST CONTROL AND FLIPPED THE JEEP TRYING TO AVOID THE BIG RIGS, WHICH WERE SLAMMING ON THEIR BRAKES ALL AROUND. ULTIMATELY, I WAS ABLE TO PULL OVER WITH NO ACCIDENT OR DAMAGE AND TURNED THE VEHICLE OFF. AFTER 15 MINUTES, IT RE-STARTED, AND I WAS ABLE TO GET TO MY DESTINATION WITH NO OTHER PROBLEMS. UPON ARRIVAL, HOWEVER, I EXPERIENCED THE SAME THINGS WHILE TESTING IT AT VERY LOW SPEEDS ON BACK ROADS. AFTER THE FUNERAL ON SATURDAY, I WAS ABLE TO GET IT TO THE LOCAL DEALERSHIP, WHERE IT STILL IS UNDERGOING DIAGNOSTICS. I HAD TO TRAVEL BACK TO VA ON SUNDAY, AND NOW HAVE TO RENT A CAR, DEAL WITH LONG-DISTANCE REPAIRS WITH AN UNKNOWN DEALERSHIP, AND TRAVEL BACK TO NY TO GET IT ONCE REPAIRED. THE DEALERSHIP INDICATED IT SOUNDED LIKE A TIPM ISSUE, WHICH I HAVE LEARNED JEEP/CHRYSLER KNOW ABOUT, BUT HAVE NOT RECALLED. I HAVE PREVIOUSLY EXPERIENCED MINOR ELECTRICAL ISSUES (FLASHLIGHT NEVER WORKED, MULTIPLE BACK BULBS, ETC), WHICH THE DEALERSHIP INDICATED MAY INDICATE TIPM ISSUES SINCE THE DAY I BOUGHT THE VEHICLE, BUT WERE ALWAYS DEALT WITH AS ISOLATED REPAIRS. PLEASE HELP WITH A JEEP/CHRYSLER TIPM RECALL! *TR

  14. Service brakes, Fuel/propulsion system, Sep 17, 2014

    WHILE DRIVING THE ABS, AND TRACKING LIGHTS CAME ON. MADE IT HOME , AND NOTICE THAT THE FUEL PUMP CONTINUED TO RUN WHEN THE IGNITION WAS TURNED OFF. STARTED THE JEEP BACK UP , AND THE BRAKE PEDAL WENT TO THE FLOOR. HAD JEEP TOWED TO THD DODGE DEALERSHIP. ESTIMATED COST, 1,300. *TR

  15. Service brakes, Hydraulic, Service brakes, Sep 17, 2014

    2011 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO BRAKE BOOSTER RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED BY THE DEALER, THE PART WAS NOT AVAILABLE. *JB

  16. Service brakes, Sep 16, 2014

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE VEHICLE NEEDED ADDITIONAL REPAIRS OTHER THAN THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  17. Service brakes, Sep 15, 2014

    RECEIVED A RECALL ON THE BRAKES. TOOK THE TRUCK INTO GOLLING JEEP IN BLOOMFIELD HILLS MI ON 8-7-14. WAS CALLED BACK TO LET ME KNOW IT WAS ALSO A BAD BRAKE BOOSTER. IT IS NOW 9-15-14 OVER 5 WEEKS LATER AND THE TRUCK IS STILL NOT FIXED. I'M TOLD THEY DON'T HAVE THE PARTS AND THEY HAVE NO IDEA WHEN THEY WILL BE IN. THIS IS AFFECTING MY ABILITY TO DO MY JOB DUE TO LACK OF A COMPARABLE VEHICLE AND IN TURN CAUSING ME STRESS. *TR

  18. Service brakes, Sep 15, 2014

    FILING A COMPLAINT BECAUSE JEEP/CHRYSLER HAS FAILED TO REMEDY A RECALL SITUATION IN A TIMELY MANNER. RECEIVED NOTICE MAY 2014 ON NEED TO RECALL BRAKE BOOSTER, HAVE ATTEMPTED TO SCHEDULE REPAIR SINCE THEN BUT TOLD THERE IS A NATIONWIDE PARTS SHORTAGE AND AM ON A WAITING LIST. WAS TOLD THIS WON'T BE AN ISSUE UNTIL FREEZING WEATHER, BUT LIVE IN NORTHERN MIDWEST AND FREEZING WEATHER IS NOW - STILL NO PROMISE THE PARTS WILL BE IN ANYTIME SOON. *TR

  19. Electrical system, Service brakes, Sep 11, 2014

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  20. Service brakes, Sep 11, 2014

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS STOPPING POORLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 67,000.

  21. Electrical system, Service brakes, Sep 10, 2014

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  22. Service brakes, Sep 10, 2014

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  23. Service brakes, Sep 10, 2014

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  24. Service brakes, Sep 9, 2014

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  25. Service brakes, Sep 8, 2014

    TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.