2011 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,639 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2011 reports, 53 involved a crash and 61 involved a fire. 47 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints: other or unspecified
132 reports, newest first. Show all
Other or unspecified, Aug 21, 2016
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
Other or unspecified, Aug 14, 2016
MY WIFE AND I RECEIVED A NOTICE THAT OUR JEEP GRAND CHEROKEE HAD A RECALL ON SUN VISORS AND VANITY LAMP WIRING. THE LETTER STATED WE NEEDED TO CONTACT OUR CHRYSLER DEALER AND SCHEDULE A APPOINTMENT AS TO BE SURE THEY HAD THE PARTS TO FIX IT. WE CALLED AUGUST 10 AND WERE TOLD TO HAVE JEEP ON THERE LOT AT 9 A.M. ON AUGUST 13 AND THEY WOULD HAVE THE PARTS THERE TO FIX IT. THIS WAS CUMBERLAND CHRYSLER, COOKEVILLE TENNESSEE. WE ARRIVED ON TIME AND DROPPED IT OFF AND WERE TOLD IT WOULD TAKE ABOUT 3 HOURS TO FIX. AT 11:10 SOMEONE FROM THE DEALERSHIP CALLED AND TOLD US THEY DID'NT HAVE THE PARTS! MY WIFE AND I GOT UP EARLY ON A SATURDAY MORNING TO HAVE THE JEEP ON THERE LOT BY 9 AND THIS IS WHAT WE GET! ALSO WHY CALL AND MAKE AN APPOINTMENT IF THE DEALERSHIP IS NOT GOING TO KEEP IT. THEY WERE SUPPOSED TO START ON IT AT 9 A.M. AND DIDN'T EVEN BOTHER TO START UNTIL 11:10! JUST WANTED TO GIVE CHRYSLER A HEADS UP ABOUT THIS DEALERSHIP AND TO INFORM THEM TO NOT PAY THEM FOR FIXING THIS VEHICLE! JUST IN CASE THEY SUMMIT A CLAIM BECAUSE THEY DID NOT DO ANYTHING. AGAIN THE DEALERSHIP WAS CUMBERLAND CHRYSLER, COOKEVILLE TENNESSEE. THANKS FOR YOUR TIME.
Other or unspecified, Aug 13, 2016
JEEP GRAND CHEROKEE MANUFACTURERS RECALL R-71. SUN VISOR FIRE HAZARD. RECALL HASN'T BEEN REPAIRED OR RECALL REPAIR DATE HASN'T BEEN SENT TO ME.
Other or unspecified, Aug 8, 2016
HAVE BEEN RECEIVING RECALLS FOR A YEAR MAYBE ON PROBLEM WITH VISORS. I HAVE TAKEN IT TO DEALER 3 TIMES,, NO PARTS AVAILABLE. I CALLED DAIMLER CHRYSLER AND WAS "PUT ON A LIST". THAT WAS MONTHS AGO .. NOW I HAVE RECEIVED ANOTHER RECALL NOTICE FOR THE SAME PROBLEM!
Other or unspecified, Jul 29, 2016
FROM 2012 I'VE BEEN EXPERIENCING ISSUES WITH MY VEHICLE HAVING A HARD START AND STALLING WHILE DRIVING IT EVENTUALLY GOT WORST AND ON 7/28/16 IT STALLED AND NEVER START AGAIN. I SMELL SOMETHING BURNING UNDER THE HOOD BUT DON'T KNOW WHAT IT IS. I AM NOW OUT OF A VEHICLE BECAUSE FOR FOUR YEARS A SOLUTION NOT FOUND FOR THE PROBLEM. MY SOLUTION IS THAT THE WHOLE VEHICLE NEEDS TO BE RECALLED. THIS VEHICLE HAS BEEN PUTTING MY FAMILY IN DANGER FOR YEARS.
Other or unspecified, Jul 26, 2016
DASHBOARD IS BUBBLING AND PULLING AWAY FROM ADHESIVE. DEALERSHIP TOLD ME THIS IS A DEFECT OF THE 2011 JEEP GRAND CHEROKEE, AND THE ONLY FIX IS TO REPLACE IT........STARTED AS ONE LITTLE BUBBLE AND HAS PROGRESSIVELY GOTTEN WORSE. THE LEATHER IS DRYING OUT WHERE IT IS PULLING AWAY FROM THE ADHESIVE. JEEP (MOPAR) CONVERSATION STATED THEY COULD FILE A COMPLAINT BUT NOT HELP IN THE REPAIR COSTS.
Other or unspecified, Jul 24, 2016
FOR THE PAST FOUR YEARS I'VE BEEN HAVING TROUBLE WITH MY VEHICLE STARTING AND STALLING WHILE DRIVING. THE PROBLEM BECAME WORST OVER THE PAST WEEK AS THE VEHICLE STALLS WHILE BANKING CORNERS OR JUST DRIVING ON A STRAIGHT STRETCH. IT STALLS ABOUT 3 TO 4 TIMES JUST TO GO FROM POINT A TO POINT B WHICH IS NORMALLY 2 MILES OR LESS. TWICE SOMEONE ALMOST REAR END ME BECAUSE OF THIS PROBLEM. IT'S TIME FOR A RECALL OF THIS VEHICLE ALL TOGETHER
Other or unspecified, Engine, Jun 20, 2016
VEHICLE CHECK ENGINE LIGHT COMES ON, VEHICLE LOSES POWER AND EVENTUALLY STALLS. THIS HAS BEEN GOING ON FOR ABOUT A YEAR AND HAS HAPPEN ABOUT 4 TIMES
Other or unspecified, Mar 28, 2016
THE VEHICLE IS CONTINUOUSLY POWERING ITSELF OFF WHILE I'M DRIVING AND SAFETY FEATURES ARE FAILING. THE MECHANICAL ERROR IS HAPPENING RANDOMLY WHETHERBINAM IN TRAFFIC AND OR CRUISING DOWN A CITY STREET. THIS IS DUE TO A KNOWN ISSUE WITH TIPM, THAT CHRYSLER HAS COVERED UP IN THE PAST PER SECOND CLASS ACTION COMPLAINT CASE NO. 13-CV-08080-DDP-VBK. I HAVE BEEN EXPERIENCING THIS ISSUE WITH MY VEHICLE AND HAVE I HAVE RECEIVED NO RESOLUTION FROM CHRYSLER OR THE DEALER. I AM AFRAID THAT THIS VEHICLE IS GOING TO CAUSE INJURY TO MYSELF OR SOMEONE ELSE.
Other or unspecified, Feb 26, 2016
I CUT MY THUMB & SCRAPED A KNUCKLE ON SOME VERY SHARP TRIM AROUND THE TOP OF THE CUP HOLDER WHEN I REACHED INSIDE IT IN A PARKING LOT. THE BOTTOM OF THE TRIM HAD PULLED AWAY FROM THE SIDE AND WAS PROTRUDING AT AN ANGLE IN MORE THAN ONE SPOT INSIDE THE CUP HOLDERS. I TOOK THE CAR BACK TO THE DEALERSHIP WHERE I HAD PURCHASED IT LESS THAN ONE MONTH PRIOR TO THE INCIDENT. THEY SAID THE ENTIRE PIECE WHICH INCLUDED THE CUP HOLDERS, TRAY, & GEAR SHIFT WOULD HAVE TO BE REPLACED FOR $500 AND I WOULD HAVE TO PAY FOR IT SINCE THE EXTENDED WARRANTY I HAD PAID $2500 FOR DID NOT COVER IT. SO I NOT ONLY GOT INJURED, BUT I'M STUCK WITH THE BILL AND CANNOT EVEN WORK WITH MY SPECIAL NEEDS CLIENT UNTIL IT GETS REPLACED SINCE I CAN'T PUT HIM IN A DANGEROUS SITUATION. THIS JEEP ONLY HAD 28,232 MILES ON IT AND WAS IN GOOD SHAPE WHEN I BOUGHT IT ON 1/25/16, SO THIS NEVER SHOULD HAVE HAPPENED. IF THE CUP HOLDERS COULD HAVE BEEN REMOVED AND REPLACED SEPARATELY, IT WOULD HAVE SAVED ME A LOT OF MONEY AND TAKEN A LOT LESS TIME FOR THE MECHANICS TO REPLACE THEM. THIS WAS NOT THE KIND OF QUALITY I EXPECTED FOR A JEEP GRAND CHEROKEE.
Other or unspecified, Feb 23, 2016
THE VEHICLE STALLS, LOSSES POWER AND THE ENGINE DIES IN THE APEX OF CORNERING BETWEEN 30-40 MPH. GAS TANK HAS BEEN HALF FULL TO FULL ON EVERY EVENT. VEHICLE HAS BEEN OWNED FOR OVER 2 YEARS WITH THIS OCCURRING 6 TIMES THAT HAVE BEEN DOCUMENTED. WHEN THE VEHICLE 'DIES' THE POWER STEERING AND POWER BRAKES BOTH FAIL CAUSING AN EXTREME HAZARD. VEHICLE HAS BEEN TO DEALER UPON EACH DOCUMENTED OCCURRENCE. DEALER IS 'UNABLE TO REPLICATE' SO THEREFORE UNABLE TO ASSIST. MANUFACTURER HAS BEEN CONTACTED NUMEROUS TIMES WITH THE SAME RESULT.
Other or unspecified, Fuel/propulsion system, Jan 16, 2016
I WAS APPROACHING A STOP SIGN AND HAD MY FOOT ON THE BRAKE, THE VEHICLE ACCELERATED AND IT FELT AS IF I HAD NO PRESSURE IN THE GAS PEDAL. I WAS ABLE TO STOP AND PULLED OVER. AT FIRST, THINKING THIS WAS A SCARY, ISOLATED INCIDENCE, I DROVE ON THE THREE BLOCKS TO THE GROCERY STORE. AT THE GROCERY STORE, I STOPPED IN THE PARKING LOT TO LET ANOTHER VEHICLE PULL OUT AND A WOMAN CROSS FROM HER CAR TO THE STORE. THE ENGINE REVVED UP AND THE VEHICLE ACCELERATED FORWARD FROM A DEAD STOP. I THREW IT IN NEUTRAL AND USED MY E-BRAKE TO STOP THE CAR. I WAS TERRIFIED THAT I COULD HAVE RUN OVER A PEDESTRIAN. I WALKED FROM THE STORE TO THE DEALERSHIP AND THEY PICKED UP MY VEHICLE. I TOLD THEM TO KEEP IT UNTIL THEY SOLVE THIS ISSUE. I DO NOT FEEL SAFE TO DRIVE IT AND AM SERIOUSLY AFRAID THAT SOMEONE COULD BE SERIOUSLY INJURED OR KILLED. THE FIRST TIME, MY FOOT WAS ON THE BRAKE AND THE CAR WAS STILL MOVING VERY SLOWLY FORWARD WHEN THE ACCELERATION OCCURRED. THE SECOND TIME, I WAS AT A DEAD STOP WITH THE FOOT ON THE BRAKE WHEN THE ACCELERATION OCCURRED. MY VEHICLE REMAINS IN THE SHOP AT THIS TIME BUT I WILL FOLLOW UP WITH WHATEVER THEY FIND.
Other or unspecified, Jan 8, 2016
THIS IS THE SECOND TIME THIS HAS HAPPENED, BUT WHILE MAKING A TURN, MY POWER STEERING QUITS WORKING AND I AM UNABLE TO DO ANYTHING. I CAN'T PUSH THE BRAKES OR GAS AND IT JUST STOPS. BOTH TIMES, I HAVE PUT IT IN PARK AND HIT THE START BUTTON. THE CAR STARTS BACK UP FINE. IT'S VERY SCARY AND DANGEROUS, ESPECIALLY IF YOU ARE IN TRAFFIC.
Other or unspecified, Dec 28, 2015
WHILE DRIVING HEARD A LOUD (CLUCK NOISE) ( SMOKE EVERYWHERE) PARKED LOOKED UNDER HOOD, SAW THAT CLAMP BROKE THAT WAS HOLDING RADIATOR HOSE CAUSING IT TO DROP HITTING THE FAN, RUPTURED HOSE CAUSING VEHICLE TO SMOKE! I KNOW I'M NOT THE FIRST PERSON THAT THIS HAPPENS TO WITH THIS VEHICLE, THIS NEEDS TO BE RECALLED!!!!
Other or unspecified, Electronic stability control (ESC), Engine, Dec 1, 2015
MY CAR WILL STALL AND THEN ACCELERATE VERY QUICKLY. IF I AM DRIVING AND TRYING TO ACCELERATE MY CAR WILL STALL ALMOST CUTTING OFF. THIS USUALLY HAPPENS AROUND A SPEED OF 25/30 MILE PER HOUR. I ALSO EXPERIENCED DECELERATION WHILE DRIVING ON THE HIGHWAY AT 60/65 MPH. THIS IS VERY SCARY. ALSO WHEN I AM IN REVERSE MY TRANSMISSION MAKES A KNOCKING SOUND. MY ENGINE LIGHT CONSTANTLY COMES ON. HEAT VAPORS COMES FROM THE HOOD OF THE CAR.
Exterior lighting, Other or unspecified, Electronic stability control (ESC), Nov 4, 2015
WE WERE DRIVING LAST SATURDAY, WE WERE DRIVING ONTO A BUSY MAIN STREET THE CAR WAS IN MOTION, ANOTHER MADE A ILLEGAL MOVE AND SWIREVED INTO OUR VEHICLE, WE HONKED BUT THE HORN WOULDN'T WORK. WE STOPPED THE VEHICLE. THE OTHER DRIVER APOLOGIZED WITH A WAVE OF THEIR HAND. WE STARTED TO DRIVE AGAIN, TRYING TO USE THE HORN WITH NO SUCCESS. ABOUT 15 LATER THE HORN STARTED TO SOUND. THE HORN HAS STOPPED AND STARTED. THIS VEHICLE HAS HAD NUMEROUS RECALLS.
Other or unspecified, Engine, Sep 27, 2015
I WAS OUT DRIVING FROM THE GROCERY STORE AND I WAS PRESSING ON THE BREAKS TO TURN A CURVE THE VEHICLE SPEEDED UP. I WAS ORIGINALLY GOING 25 MPH AND STARTED TO SLOW UP BECAUSE I WAS APPROACHING A CURVE BUT INSTEAD OF IT SLOWING DOWN IT SPED UP TO 35MPH WHILE GOING AROUND A CURVE. THANK GOD NO ONE ELSE WAS ON THE ROAD AT THAT TIME. TWO WEEKS LATER MY HUSBAND STATED THAT WHEN HE WAS DRIVING THE VEHICLE THE SAME EXACT THEN HAPPENED TO HIM. AT THAT TIME WE TOOK THE VEHICLE BACK TO GILMAN CHRYSLER AND JEEP IN HOUSTON TX WHERE WE PURCHASED THE VEHICLE FROM (8/10/14). THEY CLAIM THEY TESTED THE VEHICLE AND FOUND NOTHING WRONG WITH IT. MY HUSBAND AND I KEPT EXPLAINING TO THE SERVICE GUY THAT SOMETHING IS WRONG WITH THE VEHICLE AND WE DON'T WANT TO GET INTO AN ACCIDENT FOR AN ISSUE THAT CAN BE RESOLVED. THE SERVICE GUY STATED THAT THEY DID ALL THEY COULD BUT THEY WILL KEEP OUR INFORMATION ON FILE. I AM VERY UPSET WITH THIS SITUATION. MY HUSBAND AND I HAVE THREE CHILDREN IN WHICH ARE IN THIS VEHICLE ALL THE TIME. THERE HAVE BEEN SEVERAL RECALLS ON THIS VEHICLE AND NONE OF WHICH HAVE BEEN REPAIRED BECAUSE GILMAN CHRYSLER WOULD STATE THEY DON'T HAVE THE PART OR THEY DON'T SEE A RECALL AT THIS TIME. I WANT SOMETHING TO BE DONE ABOUT THIS NOW BEFORE SOMETHING TERRIBLE HAPPENS. I WILL NOT LET THIS SITUATION GO. I WILL CONTINUE TO FIGHT FOR A RESOLUTION UNTIL SOMEONE RESOLVES IT. PLEASE CONTACT ME IMMEDIATELY ABOUT THIS SITUATION AS THIS IS THE ONLY VEHICLE THAT WE HAVE.
Structure, Other or unspecified, Aug 5, 2015
WATER SLOSHING SOUND ON START STOP. SOUNDS LIKE IT IS UNDER THE DRIVER'S SEAT. BROUGHT TO THE DEALER AND THEY SAID LOTS OF WATER WAS IN THE FLOORPAN UNDER THE DRIVERS SEAT. THEY THINK IT IS COMING FROM OUTSIDE VIA THE HEATER BOX. IT IS NOT A CLOGGED AC TUBE BECAUSE THEY CHECKED THAT
Other or unspecified, Jul 7, 2015
THE VEHICLE WAS PUT IN THE SHOP FOR THREE RECALLS AND WHEN I PICKED IT UP THE VEHICLE WAS STILL IN THE SHOPS PICK UP BAY AND WOULD NOT START. THEY KEPT THE VEHICLE FOR ONE WEEK AND COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS PICKED UP ON JUNE 29, 2015, AND IT STARTED. ON JULY 6, 2015, THE VEHICLE STARTED TO DO THE SAME THING IT DID NOT START. I CALLED CHRYSLER THE OPERATOR SAID THAT I HAD TO HAVE IT TOWED TO THE SHOP OURISMAN CHRYSLER DODGE AND TO HAVE THEM LOOK AT THE VEHICLE. I STARTED THE SAME TICKET THAT I HAD BEFORE. THE VEHICLE DID NOT HAVE THIS PROBLEM UNTIL I HAD THE RECALLS DONE. I HAVE TO HAVE THE VEHICLE TOWED INTO THE SHOP.
Other or unspecified, Jul 7, 2015
THE VEHICLE WAS PUT IN THE SHOP FOR THREE RECALLS AND WHEN I PICKED IT UP THE VEHICLE WAS STILL IN THE SHOPS PICK UP BAY AND WOULD NOT START. THEY KEPT THE VEHICLE FOR ONE WEEK AND COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS PICKED UP ON JUNE 29, 2015, AND IT STARTED. ON JULY 6, 2015, THE VEHICLE STARTED TO DO THE SAME THING IT DID START. I CALLED CHRYSLER THE OPERATOR SAID THAT I HAD TO HAVE IT TOWED TO THE SHOP OURISMAN CHRYSLER DODGE AND TO HAVE THEM LOOK AT THE VEHICLE. I STARTED THE SAME TICKET THAT I HAD BEFORE. THE VEHICLE DID NOT HAVE THIS PROBLEM UNTIL I HAD THE RECALLS DONE.
Other or unspecified, Jun 16, 2015
A TRACTOR-TRAILER LABELLED WITH ENTERPRISE RENT A CAR SIGNAGE WITH ONE SIGN ON THE DOOR LABELLED B UNIT HOME DELIVERY PARKED ILLEGALLY AT LUCAS AND 13TH ST WAS BLOCKING BOTH GARAGE OPENINGS FOR MY BUILDING, THE BOGEN. THE DRIVER COULD EASILY HAVE PULLED UP BUT WAS OBVIOUSLY TOO LAZY. APPARENTLY THE DRIVER HAD REMAINED IN THE VEHICLE THE ENTIRE TIME BUT WAS TOO DISTRACTED TO NOTICE THAT HE WAS IN THE WAY. WHEN THE LUMPER CAME OUT WITH HIS DOLLY. INSTEAD OF INSTRUCTING THE DRIVER TO MOVE OUT OF THE WAY, HE CALMLY PUT AWAY HIS DOLLY AND TOLD ME TO GET BACK INTO MY CAR AS THEY WOULD BE LEAVING IN A MOMENT. WHEN I ASKED HIM THE NAME OF THE COMPANY, HE REFUSED TO ANSWER. I THEN NOTICED THE VEHICLE HAD NO REAR TAG (LICENSE OR DOT NUMBER) AT ALL. AS I FOLLOWED THE TRUCK AROUND THE CORNER SO THAT I COULD FINALLY GET ONTO TUCKER, I SAW THE THE DRIVER IN HIS MIRROR, LAUGHING. I FIND NOTHING FUNNY ABOUT SUCH IRRESPONSIBLE BEHAVIOR AND SUSPECT THAT THIS COMPANY HAS NO REAR IDENTIFICATION SO THAT THEY CANNOT BE IDENTIFIED IF THEY CAUSE DAMAGE OR DO OTHER RECKLEESS THINGS.
Other or unspecified, Jun 9, 2015
WHEN DRIVING VEHICLE IT WILL JUST SHUT DOWN LIKE IT RAN OUT OF GAS AND IT WON'T CRANK BACK UP,YOU CAN LEAVE IT FOR A COUPLE OF HOURS AND COME BACK AND IT WILL CRANK BACK UP AND IF YOU ARE LUCKY WE CAN GET IT BACK HOME. I KNOW THERE IS A RECALL ON THESE 2011 JEEP GRAND CHEROKEES AND I NEED TO KNOW WHAT TO DO TO GET OURS FIXED SEEING AS TO WE JUST BOUGHT THIS VEHICLE AND CAN'T DRIVE IT IN FEAR OF BEING STRANDED OR CAUSING AN ACCIDENT. IT SUCKS TO BE PAYING 400. A MONTH FOR A NEW CAR AND CAN'T EVEN DRIVE IT. PLEASE HELP US IN RESOLVING THIS MATTER..
Other or unspecified, May 19, 2015, fire
SMOKE SUDDENLY APPEARED IN CAR INTERIOR WHILE DRIVING ON A HIGHWAY. I PULLED OVER. SMOKE BECAME MORE INTENSE. OPENED SUNROOF. FLAMES OBSERVED IN HEADLINER/DOOR JAMB ABOVE DRIVER'S SIDE. FIRE EXTINGUISHED BY FIRE DEPARTMENT BUT NOT BEFORE EXTENSIVE DAMAGE TO THE HEADLINER/INTERIOR AROUND THE DRIVER'S SIDE. CAR INOPERABLE.
Electrical system, Other or unspecified, Engine, May 13, 2015
NO VOLTAGE INDICATOR LIGHT OR VOLTAGE READER
Other or unspecified, Dec 1, 2014
CAR STALLED WITHOUT WARING, ENGINE LIGHT DIDNOT COME ON. IM LUCKY NO ONE HIT ME ON THE HIGHWAY!!! RECALL P54 IVE BEEN TOLD NO PARTS ARE AVAILABLE TO FIX.