2011 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,639 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2011 reports, 53 involved a crash and 61 involved a fire. 47 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints
1,639 reports, newest first.
Service brakes, Nov 14, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Fuel/propulsion system, Nov 14, 2014
CAR DIDN'T START AS IT SHOULD HAVE AFTER PRESSING THE START BUTTON. AFTER SEVERAL TRIES THE CAR EVENTUALLY STARTED UP. I TOOK THE CAR INTO THE DEALERSHIP AND THEY TESTED IT. IT WAS CONFIRMED THAT THE CAR FUEL PUMP SYSTEM IS NOT WORKING CORRECTLY AND IT IS RELATED TO THE RECALL P54. THEY ARE NOT ABLE REPAIR THE CAR DUE TO NATIONWIDE BACKORDER OF THE PART INVOLVED. THEY ARE NOT SURE IF AND WHEN THE PART WILL BECOME AVAILABLE OR WHEN THE RECALL REPAIR ITEMS WILL BE COME AVAILABLE. THEY COULD NOT COMMENT ON THE CAR SAFETY WHILE DRIVING WITH THIS CONDITION. TALKED TO THE CHRYSLER GROUP RECALL ASSISTANCE CENTER. THE COMMENT "EVERY CAR IS ACTING DIFFERENTLY AND THEY CAN'T ADVISE IF IT SAFE TO USE THE CAR". NO FURTHER ASSISTANCE WAS AVAILABLE NEITHER WAS ANY FURTHER HELP OFFERED. I'M USING THE CAR FOR TRAVELING AROUND A 3 HOUR RADIUS OF WYOMISSING ON A WEEKLY BASIS. AVERAGE DRIVEN MILES PER YEAR IS 20,000. *TR
Electrical system, Nov 13, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Engine, Nov 13, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.
Electrical system, Nov 13, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Nov 13, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V53000 (ELECTRICAL SYSTEM) IN NOVEMBER OF 2014. THE MANUFACTURER AND THE DEALER WERE CONTACTED AND THE CONTACT WAS INFORMED THAT PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THERE WAS NO ESTIMATED DATE FOR WHEN THE PART WOULD BE AVAILABLE. THE FAILURE MILEAGE WAS 32,500.
Fuel/propulsion system, Nov 12, 2014
I WAS DRIVING DOWN A FREEWAY AT 55 MPH WHEN THE CAR SUDDENLY STALLED. THERE IS NO WARNING OTHER THAN THE RPMS HITTING 0. THIS HAS HAPPENED THREE TIMES IN THE PAST MONTH AND IS BECOMING MORE FREQUENT. WHEN THIS HAPPENED I LOST POWER STEERING WHILE CHANGING LANES, LUCKILY TOWARD THE BERM. I WAS ABLE TO PUT THE CAR IN NEUTRAL AND ROLL OFF TO THE SIDE OF THE CROWDED FREEWAY, TO A STOP. I PUT THE CAR IN PARK AND IT STARTED RIGHT BACK UP. I WAS ABLE TO DRIVE THE REST OF THE WAY HOME MAKING SURE I KEPT AN EYE ON MY RPMS TO DETERMINE IF THE CAR HAD STALLED AGAIN. IT HAPPENED A SECOND TIME, BUT I WAS READY THAT TIME AND IN A POSITION TO GET OFF OF THE ROADWAY. THERE IS CURRENTLY A RECALL FOR THE FUEL PUMP RELAY, AND I DID HAVE IT FIXED AT MY OWN COST BEFORE THE RECALL CAME OUT. UNFORTUNATELY, IT WAS FIXED WITH ANOTHER FAULTY PART SINCE THE FIXED ONE HAS NOT BEEN DEVELOPED YET. I BOUGHT JEEP FOR ITS RELIABILITY, SAFETY, AND DEPENDABILITY, BUT I AM VERY AFRAID TO DRIVE MY CAR AT THIS TIME. I ALSO TOW A TRAILER, THAT LUCKILY HAS NOT BEEN CONNECTED WHEN THIS HAPPENED, OR THIS WOULD BE A COMPLETELY DIFFERENT COMPLAINT WITH A MUCH WORSE ENDING. SINCE THERE IS NO ETA ON THE RECALL PART, I AM NOT SURE WHAT I CAN DO. I AM ALMOST TO THE POINT OF BUYING ANOTHER CAR RATHER THAN PICKING UP A RENTAL FOR AN INDEFINITE AMOUNT OF TIME. I LOVE MY JEEP, BUT THIS IS A MUCH MORE SERIOUS ISSUE THAN WE ARE BEING LED TO BELIEVE. *TR
Electrical system, Service brakes, Nov 12, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM WIRING) AND NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS CONTINUOUSLY ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Electrical system, Service brakes, Nov 12, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS:14V391000 (ELECTRICAL SYSTEM), 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), AND 14V530000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE WAS INOPERABLE. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,513. UPDATED 2/24/15*CN UPDATED 5/11/16 *JS UPDATED 09/01/2017*CN
Electrical system, Service brakes, Nov 12, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (BRAKES), NHTSA CAMPAIGN NUMBER: 14V53000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). THE DEALER AND THE MANUFACTURER WERE CONTACTED ON MULTIPLE OCCASIONS AND THEY INFORMED THE CONTACT THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVING THE PARTS WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Hydraulic, Service brakes, Nov 12, 2014
2011 JEEP GRAND CHEROKEE. CONSUMER HAD TO HAVE THE VEHICLE TOWED TO THE DEALER, TO HAVE THE BRAKE BOOSTER REPLACED, WHICH WAS DONE PRIOR TO THE RECALL. THE CONSUMER IS REQUESTING REIMBURSEMENT. *KL THE DEALER FOUND THE BRAKE BOOSTER HAD DETERIORATED. *JB
Fuel/propulsion system, Nov 11, 2014
SEE VIP INQUIRY REPORT. FUEL PUMP RELAY. NO PARTS AVAILABLE. HOW LONG DO I HAVE TO WAIT? IT HAD TO BE TOWED TWO TIMES. VEHICLE HAS BEEN SITTING AT DEALER FOR TWO WEEKS. NOTHING BUT PROBLEMS WITH THIS VEHICLE. IS THIS A LEMON? THANKS, *TR
Electrical system, Exterior lighting, Fuel/propulsion system, Nov 11, 2014
CHRYSLER IS STILL NOT MAKING THIS PART AVAILABLE TO DEALERS SO THAT IT CAN BE INSTALLED. THIS PART CAN FAIL WITHOUT WARNING AND CAUSE THE ENGINE TO STALL WHILE IN MOTION. MY DEALER IS READY AND WILLING TO REPLACE THIS RELAY, BUT IT IS NOT YET IN PRODUCTION. *TR
Service brakes, Nov 11, 2014
I BROUGHT MY JEEP IN TO MEADOWLAND FORD IN CARMEL NY FOR RECALL P14 ON AUGUST 6,2014. I WAS TOLD THEY HAD TO ORDER A PART AND THEY WOULD CALL ME WHEN IT CAME IN. I HAVE CALLED SEVERAL TIMES AND WAS TOLD THEY STILL DON'T HAVE THE PART. I HAVE SINCE RECEIVED 2 MORE RECALLS ON THIS VEHICLE P36 AND P54. PLEASE COMPLETE MY FIRST RECALL SO I CAN HAVE THE OTHER 2 FIXED. WHAT IS THE DELAY? *TR
Service brakes, Nov 10, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THE BRAKE PUMP FAILED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Fuel system, Gasoline, Nov 10, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V350000 (FUEL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCE A FAILURE. UPDATED 12/19/14*CN UPDATED 05/26/2015 *JS
Electrical system, Nov 10, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL) AND NHTSA CAMPAIGN NUMBER 14V530000 (ELECTRICAL SYSTEM). HOWEVER, AFTER CONTACTING THE DEALER AND MANUFACTURER ON MULTIPLE OCCASIONS THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVING THE PARTS COULD PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Fuel/propulsion system, Nov 10, 2014
TL* THE CONTACT OWNS A 2011 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V53000 (FUEL SYSTEM). HOWEVER, THE PART TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Nov 10, 2014
CAR WAS BROUGHT IN FOR SERVICE AT THE DEALER IN EARLY JUNE FOR NHTSA CAMPAIGN NUMBER: 14V154000. I WAS TOLD THAT THE PART WAS ON BACK ORDER AND WOULD BE NOTIFIED WHEN THE PART WAS AVAILABLE. I CALLED THE DEALER ON 11/10/14 AND I WAS TOLD THE PART WAS STILL ON BACK ORDER. WAITING 5 MONTHS FOR A REPLACEMENT PART IS NOT ACCEPTABLE. *TR
Engine, Fuel/propulsion system, Nov 8, 2014
IN JUNE 2012 I BEGAN HAVING ISSUES WITH MY VEHICLE GIVING A HARD START AND STALLING. I REPORTED IT SEVERAL TIMES AND CARRIED IT TO THE DEALERSHIP MANY TIMES. THEY INSTALLED A DEVICE TO TRACK WHAT IS CAUSING THE STALL ISSUE. THEY SAID THE DEVICE DID NOT READ ANYTHING BUT THE STALLING WAS NOT HAPPENING AS OFTEN AFTER THIS DEVICE WAS REMOVED. IN OCTOBER 2014, MY VEHICLE BEGAN GIVING THE HARD START AGAIN EVERY SINGLE TIME I START MY VEHICLE AND THE STALLING BECAME VERY FREQUENT. ON NOVEMBER 4,2014 MY VEHICLE STALLED OUT AND DID NOT WANT TO START RESULTING IN ME HAVING TO RENT A CAR. I AM REALLY FRUSTRATED WITH THIS SITUATION BECAUSE ALL IT IS GOIN TO DO IS AFFECT ANOTHER PART ON MY VEHICLE. I HAD THIS FOR 4 YEARS AND I'VE HAD SO MUCH PROBLEMS AND HAD TO CHANGE SO MANY PARTS... THIS JEEP IS THE LEMON OF THE BUNCH. *TR
Electrical system, Nov 7, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIPM NEEDED TO BE REPLACED. THE CONTACT INDICATED THAT THE TIPM WAS PREVIOUSLY REPLACED 5 MONTHS PRIOR TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Fuel/propulsion system, Nov 7, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH ATTEMPTING TO EXIT AN OFF RAMP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 14V530000 (FUEL PROPULSION SYSTEM) BUT THE DEALER INDICATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY THE DEALER AND WAS WAITING FOR THE PART TO REMEDY THE INTERMITTENT FAILURE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Fuel system, Gasoline, Nov 7, 2014
TL*THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V530000 (FUEL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Engine, Nov 7, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE BEFORE IT SUDDENLY STALLED. THE CONTACT INDICATED THAT DURING THE INCIDENT THE CHECK ENGINE LIGHT ILLUMINATED AND THE ENGINE COULD NOT BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Structure, Service brakes, Fuel/propulsion system, Nov 7, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V530000 (FUEL PROPULSION SYSTEM), NHTSA CAMPAIGN ID NUMBER: 14V391000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN ID NUMBER: 14V154000 SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.