2011 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,639 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2011 reports, 53 involved a crash and 61 involved a fire. 47 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints
1,639 reports, newest first.
Electrical system, Nov 3, 2014
OUR JEEP WAS GIVING US PROBLEMS STARTING & MANY OF TIMES WE HAD TO GET IT JUMPED OR CHARGE THE BATTERY ALL NIGHT. MY FIANCE SPOKE TO JEEP ABOUT THIS PROBLEM AS IT SEEMS CERTAIN SYSTEMS AREN'T COMPLETELY TURNING OFF & THUS USING UP OUR BATTERY EVEN WHEN THE VEHICLE IS OFF. THEY CURRENTLY HAVE A TWO WEEK WAITING PERIOD FOR SERVICE AND NOW WE HAVE A COMPLETELY OUT OF COMMISSION JEEP. IT WILL NO LONGER START, IT WILL TURN OVER BUT THAT'S ALL. THIS IS ONLY THREE MONTHS AFTER HAVING TO DO THE BRAKE RECALL SINCE WE WOULD RANDOMLY LOSE OUR BRAKES. I CURRENTLY HAVE A 3 YEAR OLD CAR, THAT I CAN'T USE & A TWO WEEK WAIT TILL IT CAN BE FIXED. I COMMUTE 45 MINUTES TO WORK & THIS WAS SUPPOSED TO BE OUR WINTER WEATHER VEHICLE. VERY DISAPPOINTED WITH JEEP. *TR
Electrical system, Nov 2, 2014
10/27/14- TRIED TO START CAR USING PUSH-BUTTON START- CAR ENGINE WOULD NOT TURN OVER, HOWEVER DASHBOARD INDICATOR LIGHTS CAME ON, AND ALSO A MESSAGE IN THE MENU THAT READ- NO BUS TIPM. WINDSHIELD WIPERS CAME ON (BUT THE CONTROL WAS IN THE "OFF" POSITION), AND WOULD NOT STOP EVEN WHEN CONTROL WAS SWITCHED ON AND OFF. ONLY STOPPED WITH PUSH-BUTTON START BUTTON WAS PRESSED. TRIED SEVERAL TIMES WITH SAME RESULTS. CALLED TOW TRUCK, HAD CAR TOWED TO NEIGHBORHOOD LICENSED MECHANIC. 2 DAYS LATER, WAS TOLD TO HAVE CAR TOWED TO JEEP DEALERSHIP BECAUSE THEY COULDN'T IDENTIFY THE PROBLEM. HAD CAR TOWED TO JEEP DEALERSHIP 10/30/14 AND AFTER 1 1/2 DAYS, WAS TOLD THAT IT WAS THE TIPM MODULE & WOULD NEED REPLACED. CAR CAN NOT BE DRIVEN UNTIL PART IS REPLACED. $980 FOR THE TIPM MODULE & $90/HOUR FOR LABOR, AND NO GUARANTEE THAT THIS WOULD FIX THE PROBLEM. I PURCHASED THIS CAR USED IN MAY 2014, WITH 2000 MILES/2-3 MOS. LEFT ON THE 3 YEAR/36K MILE BASIC LIMITED WARRANTY. THIS CAR IS NO LONGER UNDER WARRANTY & I MUST PAY FOR THIS REPAIR OUT OF POCKET. *TR
Service brakes, Oct 31, 2014
WE RECEIVED AN IMPORTANT SAFETY RECALL LETTER ABOUT THE BRAKE BOOSTER ON MY WIFE'S 2011 JEEP GRAND CHEROKEE AND CALLED OUR DEALER, WESTGATE CHRYSLER IN PLAINFIELD, IN, ON JUNE 13, 2014, AT 10:19 A.M. AND WERE TOLD IT WOULD BE TWO(2) MONTHS MORE. TODAY, OCTOBER 31, 2014, AT 8:38 A.M. WE WERE TOLD IT WAS STILL ON ORDER. TOMORROW WILL BE THE FIRST DAY OF NOVEMBER! I WANTED TO LET YOU KNOW, SO HOPEFULLY YOU CAN ADDRESS THIS ISSUE WITH CHRYSLER. IF THE BRAKE MAY BE COMPROMISED AND MAY "CAUSE A CRASH WITHOUT WARNING" THIS IS A SERIOUS ISSUE AND CHRYSLER NEEDS TO DO A MUCH BETTER JOB OF SERVICING IT. THANK YOU, IN ADVANCE, FOR YOUR ASSISTANCE. *TR
Electrical system, Oct 30, 2014
THE PROBLEM STARTED INITIALLY WHEN THE VEHICLE REFUSED TO START OCCASIONALLY. THEN IT BECAME INCREASINGLY MORE FREQUENT. THEN IT CAME TO THE POINT THAT THE CAR WOULDN'T START AT ALL. IT WAS DISCOVERED THE TIPM HAD TO BE COMPLETELY REPLACED FOR A TOTAL AMOUNT OF $1451.78. *TR
Service brakes, Oct 30, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IN COLDER WEATHER, THE BRAKES WOULD FREEZE AND EXTREME FORCE WAS REQUIRED IN ORDER TO OPERATE THE BRAKES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Service brakes, Oct 30, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WERE VARIOUS ELECTRICAL SHORTAGES WITHIN THE VEHICLE THAT OCCURRED INTERMITTENTLY. THE DEALER WAS NOT ABLE TO NEITHER REPLICATE NOR DIAGNOSE THE FAILURES. THE CONTACT ALSO INDICATED THAT THE BRAKES FAILED ON SEVERAL OCCASIONS AND WENT TO THE FLOORBOARD ABNORMALLY. THE CONTACT HAD TO APPLY FORCE TO STOP THE VEHICLE ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INSTALLED INSUFFICIENT ROTORS AND DID NOT SECURE THE TIRES CAUSING THEM TO FRACTURE. THE CONTACT HAD TO TAKE THE VEHICLE BACK TO HAVE THE DEALER TO HAVE THEM REINSTALL THE CORRECT ROTORS. THE VEHICLE WAS REPAIRED BY THE AUTHORIZED DEALER FOR THE BRAKE FAILURE HOWEVER, THE FAILURE INTERMITTENTLY RECURRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Fuel/propulsion system, Oct 30, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNAWARE THAT THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,900. UPDATED 12/18/14*CN UPDATED 9/28/15 *JS
Electrical system, Oct 30, 2014
VEHICLE FAILS TO START. STARTS AFTER MULTIPLE ATTEMPTS. OWNER FEARS VEHICLE MAY FAIL PERMANENTLY. *TR
Electrical system, Fuel/propulsion system, Oct 29, 2014
I STARTED HAVING ISSUES WITH MY 2011 JEEP GRAND CHEROKEE IN LATE JULY/ EARLY AUGUST WHERE THE VEHICLE WOULD HAVE ISSUES STARTING. I REPLACED THE BATTERIES IN THE KEY FOB, BUT IT DIDN'T SOLVE THE PROBLEM. I TOOK IT INTO THE DEALERSHIP AS THE PROBLEMS HAD CONTINUED AND INCREASED. I INFORMED THEM THAT I HAD READ ABOUT THE ISSUES WITH THE TIPM, BUT THEY DISREGARDED MY CONCERN AND TOLD ME THAT THE COMPUTER WAS NOT READING THE KEYS AND I NEEDED TO ORDER NEW ONES, WHICH I DID. NOT EVEN A WEEK LATER, I BROUGHT IT BACK TO THE DEALERSHIP AS IT WAS GIVING ME THE SAME PROBLEMS OF NOT STARTING. HE SAID THAT THEY WOULD NOT BE ABLE TO DO ANYTHING IF I COULD NOT RECREATE IT, SO I KEPT DRIVING IT KNOWING THAT IT MAY OR MAY NOT START. YESTERDAY, 10/28 THE FUEL PUMP WOULD NOT TURN OFF AND CAUSED THE BATTERY TO DRAIN. I HAD TO CALL ROADSIDE ASSISTANCE AND TOOK IT TO THE DEALERSHIP THE FOLLOWING MORNING AS THE PROBLEM WAS STILL OCCURRING. TODAY THEY TOLD ME THAT IT WAS INDEED THE TIPM THAT WAS FAULTY AND THAT IT NEEDED TO BE REPLACED. *TR
Electrical system, Oct 29, 2014
VEHICLE (RECENTLY PURCHASED USED) WOULD NOT START WHEN PUSHING START BUTTON IN VEHICLE. THE FIRST DAY IT WOULD START USING REMOTE START ON FOB. HOWEVER, THIS PROBLEM OCCURRED AGAIN NEXT DAY AND WOULD NOT START FROM INSIDE CAR OR USING REMOTE OUTSIDE CAR. IT APPEARED TO START REMOTELY BUT WOULD DIE WITHIN SECONDS. WHEN TRYING TO START FROM INSIDE ENGINE WOULD CRANK BUT NOT START. AFTER SEVERAL START ATTEMPTS, I COULD SMELL FUEL. AFTER 20 MINUTES AND PROBABLY 15 ATTEMPTS, ENGINE STARTED AND I WAS ABLE TO RETURN HOME. HAVE BEEN AFRAID TO DRIVE VEHICLE SINCE AFTER READING NUMEROUS COMPLAINTS ON INTERNET. THERE IS A RECALL FOR THIS 2011 MODEL RELATING DIRECTLY TO THIS PROBLEM, BUT ONLY FOR VEHICLES MANUFACTURED BEFORE 7/20/2010. THIS VEHICLE SHOWS A MANUFACTURE DATE OF 9/2010. THIS PROBLEM HAS BEEN IDENTIFIED AND IS BEING INVESTIGATED FOR DEFECTIVE FUEL PUMP RELAY IN TIPM. I AM AFRAID TO DRIVE THE CAR. *TR
Electrical system, Fuel/propulsion system, Oct 29, 2014
THERE IS A KNOWN ISSUE AND RECALL WITH THE TIPM FAILING. MY CAR HAS THE SAME ISSUES. STARTING ISSUES AND ENGINE WILL AT TIMES JUST DIE WHILE DRIVING. MY WIFE HAD THE CAR STOP RIGHT IN THE MIDDLE OF AN ACTIVE INTERSECTION. THE DEALERSHIP HAS DIAGNOSED THIS AS THE PROBLEM BUT WHEN I CALL CHRYSLER THEY SAY MY CAR IS NOT INCLUDED IN THE RECALL. COST WILL BE OVER $1,000 TO FIX. MY CAR IS NOW DANGEROUS AND I NEVER KNOW WHEN IT WILL START OR NOT. *TR
Electrical system, Oct 28, 2014
VEHICLE WILL NOT START. IF IT DOES IT TAKES AS MANY AS 9 TIMES CRANKING BEFORE IT FINALLY TURNS OVER TO START. *TR
Power train, Oct 28, 2014
DATE ABOVE IS MOST RECENT OCCURRENCE MESSAGE: 2011 JEEP GRAND CHEROKEE - ABOUT 26000 MILES NOW; SINCE PURCHASE NEW WELL BELOW 5000 MILES, AND OCCURRING 1-3X/MONTH, USUALLY SHORTLY AFTER STARTING OUT, THE AUTOMATIC TRANSMISSION DOES NOT TRANSITION THROUGH THE SEQUENCE AND STAYS IN LOW. 4-5 X IN THE LAST 4-5 MONTHS. MOST RECENTLY ON 10/26/14,UPON ENTERING I95 FROM A SIDE STREET IN BALTIMORE INTO HEAVY TRAFFIC, THE TRANSMISSION STAYED IN LOW - IN THAT TRAFFIC HAD TO PULL OVER WITH VERY LITTLE ROOM - SHIFT INTO NEUTRAL AND START OUT AGAIN - VERY UNSAFE. EVERY TIME I TAKE IT TO THE DEALER THEY TELL ME IT "MEETS SPECS". WELL THE SPECS MUST BE WRONG - EVENTUALLY THIS WILL CAUSE AN ACCIDENT!!!! ALSO, THERE ARE TIMES OF UNPREDICTABLE ACCELERATION - AGAIN, USUALLY WITHIN 10-15 MIN OF BEING UNDERWAY. *TR
Fuel system, Gasoline, Oct 27, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE STALLED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Electrical system, Fuel/propulsion system, Oct 27, 2014
STARTING IN LATE AUGUST MY CAR BECAME HARD TO START WOULD JUST TURN OVER AND NOT START LIKE ITS NOT GETTING GAS, IT STARTED DOING IT MORE AND MORE AND I STARTED RESEARCHING IT AND NOTICED A HOLE LOT OF PEOPLE WAS HAVING THIS PROBLEM AND A RECALL WAS GOING TO BE ISSUED OCT 24TH. I CALLED CHRYSLER AND THEY SAID MY VINE NUMBER WAS NOT PART OF THE RECALL THIS IS CRAZY IM HAVING THE SAME PROBLEM AS EVERYONE ELSE BUT MY JEEP IS NOT COVERED I DON'T UNDERSTAND WHY, COULD YOU PLEASE HELP ME WITH THIS. *TR
Electrical system, Oct 25, 2014
INTERMITTENT NO START. IT TAKES 3 - 15 ATTEMPTS TO START THE VEHICLE. THERE IS A SERVICE RECALL FOR SIMILAR PROBLEM IN THE SAME MODEL AND VEHICLE YEAR, BUT MY VEHICLE VIN IS NOT INCLUDED IN THE RECALL. I AM NOT SURE HOW THAT IS POSSIBLE, UNLESS CHRYSLER USES DIFFERENT ELECTRONIC COMPONENTS DURING THE MANUFACTURING PROCESS, WHICH MIGHT EXPLAIN WHY THEY HAVE SO MANY PROBLEMS. I ALSO CAN'T HELP BUT WONDER IF CHRYSLERS IS ONLY RECALLING THOSE VEHICLES THAT BELONG TO OWNERS IN THE STATES WHERE THEY LOST A LAWSUIT ON THE PROBLEM. UNFORTUNATELY I GUESS FOR ME, I AM NOT IN ONE OF THOSE STATES. *TR
Electrical system, Engine, Oct 24, 2014
A 2011 JEEP GRAND CHEROKEE WITH 64,000 MILES ON IT IS SITTING IN MY DRIVEWAY, AS IT WILL NOT START. I FIND IT APPALLING THAT A CAR THAT IS 3 YEARS OLD CAN HAVE SO MANY ISSUES PLAGUING IT. IT IS A MONEY PIT. THERE IS A CYLINDER 2 MISFIRE (NEEDS CYLINDER HEAD), A TORQUE CONVERTER CODE, AND A FAULTY FUEL PUMP RELAY ON THE 'TOTALLY INTEGRATED POWER MODULE'. THE SAFETY OF MY FAMILY, AND THE CONSUMER IN GENERAL, IS COMPROMISED - WHEN A $30,000 VEHICLE HAS THE POTENTIAL TO STALL WHILE DRIVING. WHEN WORKING, THE JEEP DECELERATES WHILE DRIVING, HAS LOW POWER AND IDLES VERY IRREGULARLY. I AM VERY DISAPPOINTED WITH MY PURCHASE AND WITH THE FACT THAT CHRYSLER STANDS FOR SUCH FAULTY PRODUCTS. *TR
Electrical system, Oct 24, 2014
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIPM MODULE FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Electrical system, Electronic stability control (ESC), Oct 24, 2014
THIS IS THE SECOND TIME THAT THE ALTERNATOR SHORTED OUT SEIZED AND KILLED BATTERY WITHIN 9 MONTHS, SO BATTERY COMPLETELY DIES - FIRST TIME COULDN'T EVEN JUMP START SO HAD TO TOW, SECOND TIME I LEFT IT CONNECTED TO JUMP STARTER WIRES FOR 8 MINUTES AND THE CAR STARTED AND TOOK IT TO DEALERSHIP. FIRST TIME IT HAPPENED IN NOV 2013 AND NOW AGAIN IN OCTOBER 2014. CENTRAL AVENUE CHRYSLER JEEP DEALERSHIP DOESN'T KNOW WHY THIS IS HAPPENING, AS IT SHOULDN'T. I HAD TO PAY FOR THE REPLACEMENT TWICE NOW, $400 FIRST TIME AND $500 SECOND TIME. *TR
Fuel/propulsion system, Oct 23, 2014
CAR WOULD NOT START ON FIRST ATTEMPT AND PROGRESSIVELY GOT WORSE REQUIRING MORE ATTEMPTS OVER SEVERAL DAYS. CAR WOULD START AND QUICKLY STALL. REPLACEMENT OF FUEL PUMP RELAY FIXED THE ISSUE. *TR
Electrical system, Oct 21, 2014
THESE JEEP GRAND CHEROKEE 2011 HAVE THE STARTING WHICH IS CAUSE OF A BAD ELECTRIC PROBLEM. IN WHICH KEEP KNOWS ABOUT FOR A LONG TIME AND DOESN'T WANT TO DO A RECALL FOR THIS ITEM. WHEN IT CAN CAUSE A FIRE A PERSON TO CRASH WHEN THE ENGINE STALLED AND AIRBAGS DEPLOYS WHILE DRIVING. I VERY UNSAFE PROBLEM WHICH CAUSE THE CONSUMER AROUND 1500 TO FIX WHEN IT IS A MANUFACTURER PROBLEM AND DEFECT. I THINK AND THEY SHOULD FIX IT ASAP BEFORE A FAMILY GETS KILLED FOR THIS AND IT WILL BE WORSE. THANKS *TR
Service brakes, Oct 21, 2014
LOCAL CHRYSLER DEALERSHIPS DO NOT HAVE PARTS TO CORRECT BRAKE BOOSTER RECALL P14 / NHTSA 14V-154. HAVE BEEN WAITING 3 MONTHS FOR REPLACEMENT PARTS. DEALERSHIPS SAY PARTS ARE BACK ORDERED AND THEY HAVE NO ESTIMATE ON WHEN NEW PARTS WILL ARRIVE. RECALL IS NOT BEING ADDRESSED WITHIN A REASONABLE AMOUNT OF TIME. *TR
Engine, Oct 20, 2014
PUSH BUTTON START WILL NOT TURN OVER ENGINE ON FIRST ATTEMPT. STARTER CONTINUES TO CRANK FOR 10 SECONDS. UPON SECOND OR THIRD TRY ENGINE TURNS OVER WITH NO FURTHER SIGN OF A PROBLEM. PROBLEM REPEATED AGAIN WITHIN 3 DAYS. *TR
Electrical system, Oct 18, 2014
WHEN I LEFT THE HOUSE FOR WORK IT STARTED FINE AND WENT AROUND THE CORNER TO CONVENIENCE STORE AND WHEN I GOT BACK IN TO LEAVE IT WOULDN'T START. THE ENGINE TURNED OVER, BUT WOULDN'T START. I WAITED A FEW MINUTES, TOOK THE KEY OUT OF THE IGNITION AND TRIED AGAIN AND IT STARTED RIGHT UP. THE SAME THING HAPPENED THE FOLLOWING DAY. IT STARTED FINE IN THE MORNING, DROVE TO WORK AND THEN IT NEVER WOULDN'T START AGAIN. DURING THE DAY I TRIED SEVERAL TIMES. ONCE IT DID START BUT IT SOUNDED LIKE THE ACCELERATOR WAS PUSHED ALL THE WAY DOWN (MOTOR REVVED UP) SO I JUST TURNED IT OFF. HAD TO LEAVE IT AT WORK OVERNIGHT, THE FOLLOWING MORNING WENT TO TRY AND GET IT HOME AND IT STARTED AGAIN JUST FINE. I KNOW IT'S NOT THE BATTERY BECAUSE IT HAS 100% CHARGE AND ALL THE ELECTRONICS WORK IE. WINDOWS, LOCKS, RADIO, LIGHTS ETC. *TR
Electrical system, Fuel/propulsion system, Oct 17, 2014
MULTIPLE TIMES THE CAR HAD AN EXTENDED START, WOULD SPIN BUT NOT START. ELECTRONICS WOULD LOCK DOWN AND UNABLE TO TURN OFF THE SPIN. THE DEALERSHIP REPLACED THE FUEL RELAY EXTERNAL RELOCATION KIT. *TR