2011 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,639 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2011 reports, 53 involved a crash and 61 involved a fire. 47 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints
1,639 reports, newest first.
Electrical system, Fuel/propulsion system, Dec 11, 2013
VEHICLE FAILS TO START MULTIPLE TIMES. TURNED OFF WHILE BACKING UP MULTIPLE TIMES. IT IS CURRENTLY ON A JEEP SERVICE DEALER, THEY INDICATED FAILURE ON THE "TIPM" MODULE. THE REPLACEMENT IS ON BACKORDER, WITH NO SPECIFIC DATE FOR ARRIVAL AND INSTALLATION. *TR
Electrical system, Dec 11, 2013
I HAVE OWNED A 2011 JEEP GRAND CHEROKEE SINCE MAY OF THIS YEAR. THIS PAST WEEK MY WIFE BEGAN HAVE TROUBLE GETTING THE JEEP STARTED. YESTERDAY MORNING, IT TOOK HER 45 MINUTES TO GET THE JEEP STARTED. SHE LEFT WORK AROUND NOON TO RUN AN ERRAND AND ENDED UP STUCK IN A PARKING LOT IN FREEZING TEMPERATURES FOR OVER AN HOUR TRYING TO GET THE VEHICLE STARTED. ONLY AFTER I CALLED MY INSURANCE COMPANY FOR A TOW TRUCK, DID THE VEHICLE FINALLY START. SHE DROVE IT TO THE DEALERSHIP WHERE THEY DIAGNOSED A FAULTY TIPM. THE SERVICE REPRESENTATIVE THEN PROCEEDED TO TELL ME THAT IT WOULD BE A $1500 REPAIR. AFTER DOING SOME RESEARCH AND DISCOVERING THAT THIS IS A COMMON ISSUE WITH THIS MODEL YEAR I CALL JEEP COSTUMER SERVICE YESTERDAY AND AGAIN TODAY AND RECEIVED THE SAME ANSWER. THERE IS NOTHING THEY COULD DO TO HELP. THIS IS UNACCEPTABLE. *TR
Electrical system, Dec 9, 2013
HAD INTERMITTENT ISSUES WITH THE KEY. THE KEY WASN'T BEING RECOGNIZED BY THE VEHICLE. STILL OCCURS ONCE IN A WHILE. I HAVE TO REMOVE THE KEY FROM THE CASE AND SLIDE IT BACK IN. IT USUALLY WORKS AFTER THAT. RECENTLY WHEN STARTING THE JEEP. AFTER PUSHING THE START BUTTON THE ENGINE WILL CRANK REPEATEDLY BUT NOT TURN OVER. ALL MY GAUGES WORK. THE VEHICLE WILL STILL LOCK AND UNLOCK. THE LIGHTS WORK IN ACCESSORIES. THE JEEP WILL TURN OVER SOMETIMES. THE PROBLEM IS INTERMITTENT. *TR
Electrical system, Fuel/propulsion system, Dec 8, 2013
2011 JEEP CHEROKEE, PROBLEMS WITH CRANKING AND FUEL PUMP NOT SHUTTING OFF SOMETIMES WHEN VEHICLE IS OFF. VEHICLE IS NOT STARTING PROPERLY BUT WILL START AFTER SEVERAL TRIES. THEN THE FUEL PUMP WILL CONTINUE TO RUN WHEN THE VEHICLE IS OFF. DEALERSHIP STATED IT IS A FAULTY RELAY SWITCH BUILT INTO THE TIPM (TOTALLY INTEGRATED POWER MODULE) SO YOU HAVE TO REPLACE THE ENTIRE TIPM AT THE COST OF 1,000 FOR THE PART. AND, THE PART IS NOT AVAILABLE AT THE MOMENT, ON NATIONAL BACK ORDER. HUNDREDS OTHERS ARE HAVING THIS PROBLEM. FUEL PUMP COULD JUST CUT OFF AT ANY MOMENT BECAUSE OF A $10 RELAY SWITCH THAT IS BUILT INTO THE TIPM. THIS SHOULD BE A RECALLED ITEM DUE TO FAULTY SWITCH INSIDE THE TIPM THAT IS LEAVING HUNDREDS OF PEOPLE STRANDED WITHOUT A VEHICLE WHILE THEY WAIT ON A SINGLE PART FOR WEEKS! *TR
Electrical system, Fuel/propulsion system, Dec 7, 2013
VEHICLE FAILS TO START MULTIPLE TIMES. CAME CLOSE TO STALLING A FEW TIMES. SAME SYMPTOMS AS MENTIONED BY MANY WITH THE TIPM MODULE. I BELIEVE THIS TO BE A VERY IMPORTANT SAFETY ISSUE AS WELL AS FINANCIALLY AND EMOTIONALLY. NO WARNING AS TO WHEN AND WHERE THE PROBLEMS CAN ARISE. *TR
Electrical system, Fuel/propulsion system, Dec 6, 2013
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON INSPECTION, THE STARTER WOULD NOT ENGAGE WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT WHEN THE FUEL TANK WAS BELOW HALF FULL, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE STARTER AND THE AUXILIARY STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 18,000.
Electrical system, Fuel/propulsion system, Dec 5, 2013
VEHICLE: 2011 JEEP GRAND CHEROKEE 4X4, PURCHASED NEW IN OCTOBER 2010. I EXPERIENCED DIFFICULTLY IN STARTING VEHICLE, PROBLEM PERSISTED AND BECAME WORSE. DEALERSHIP INDICATED BAD FUEL PUMP, REPLACED AT A COST OF $1,000.00 +. STARTING PROBLEM PERSISTED AND AGAIN BACK TOO DEALERSHIP. DIAGNOSIS THIS TIME WAS BAD STARTER MODULE (TIPM UNIT) COST $1,000.00 + AND I WAS TOLD THAT THE PART WAS ON "EXTREME" BACK ORDER AND THEY COULD NOT EVEN GIVE ME AN ESTIMATE ON THE ARRIVAL DATE . I WAS ALSO INFORMED THAT THE BAD TIPM HAD CREATED AN ELECTRICAL SHORT THAT HAD LED TO THE INITIAL FAILURE OF THE FUEL PUMP. PRESENT: EIGHT (8) WEEKS HAVE PASSED AND NO PART AVAILABLE AND A VEHICLE SITTING IN MY DRIVEWAY GATHERING THE LEAVES OF THE CHANGE OF THE SEASON. I HAVE BEEN A LOYAL JEEP OWNER FOR THE PAST 25 YEARS WITH AT LEAST SEVEN (7) VEHICLES. THIS ONE IS THE MOST PROBLEM PLAGUED VEHICLE OF THEM ALL, WITH MAJOR ELECTRICAL/COMPUTER PROBLEMS. I DID NOT LIST ALL THE PROBLEMS (ELECTRICAL AND OTHER WISE ) THAT OCCURRED IN THE FIRST 36,000 MILES FOR THANKFULLY THEY WERE COVER BY WARRANTY. I MUST SAY I WILL HARD PRESSED TO PURCHASE ANOTHER CHRYSLER (JEEP) PRODUCT IN THE FUTURE. THIS ONE HAS TO BE TOWED INTO THE DEALERSHIP TO BE REPAIRED (NEW TIPM) BEFORE I CAN DRIVE IT TO ANOTHER DEALERSHIP AND HOPE FOR A GOOD TRADE IN!!! *TR
Electrical system, Dec 2, 2013
2011 JEEP GRAND CHEROKEE. INABILITY TO START VEHICLE OR JUMP VEHICLE TO START. REQUIRED TOW TO DEALERSHIP. ELECTRICAL PROBLEM NOT CORRECTLY DIAGNOSED, STARTING FAILURE ATTRIBUTED TO BATTERY. SAME ISSUE AFTER REPLACEMENT OF BATTERY. REQUIRED SECOND TOW TO DEALERSHIP. PROBLEM NOW DIAGNOSED AS (TIPM) TOTAL INTEGRATED POWER MODULE. $1400 (ESTIMATE) TO REPLACE TIPM, HOWEVER DEALERSHIP STATED THAT THIS TIPM IS A NATIONSWIDE PROBLEM AND THEY COULD NOT GIVE ME AN ESTIMATE AS TO WHEN PART MAY BE AVAILABLE. AWAITING DECISION BY DEALERSHIP TO PROVIDE ME WITH RENTAL VEHICLE. *TR
Engine, Nov 27, 2013
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 61,893. MAILED OUT 12/17/14*LJ
Service brakes, Nov 26, 2013
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKES MALFUNCTIONED. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT THE BRAKE BOOTS AND PEDAL WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Electrical system, Nov 25, 2013
2011 JEEP GRAND CHEROKEE SUDDENLY FAILED TO START RELIABLY. ESPECIALLY AFTER SITTING OVERNIGHT, IT WOULD TAKE MULTIPLE ATTEMPTS TO START. INITIALLY, THE JEEP DEALERSHIP SERVICE DEPARTMENT FAILED TO DIAGNOSE THE PROBLEM. EVENTUALLY AFTER DEALING WITH THIS "FAIL TO START" SITUATION FOR A MONTH, THE DEALER DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) NEEDED TO BE REPLACED. THE PROBLEM BEGAN JUST DAYS AFTER THE WARRANTY EXPIRED. REPLACEMENT PART NEEDED TO BE PAID FOR UP-FRONT ($932.40) THROUGH THE DEALERSHIP. 33 DAYS LATER, THE PART STILL HAS NOT ARRIVED AND VEHICLE CONTINUES TO BE UNRELIABLE. *TR
Electrical system, Nov 25, 2013
VEHICLE DOESN'T START UNTIL SEVERAL ATTEMPTS .............. REMOTE KEY DOESN'T UNLOCK UNTIL SEVERAL ATTEMPTS. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Nov 24, 2013
THE FIRST 3 WEEKS I HAD THE VEHICLE THE ENGINE LIGHT KEPT COMING ON. I RETURNED TO THE LITHIA DEALERSHIP IN SANTA FE 3 TIMES TO HAVE IT CORRECTED. THEY ACCUSED ME OF FUELING THE CAR WITH THE ENGINE RUNNING. I DO NOT FUEL MY CARS WITH THE ENGINE RUNNING. THE TRANSMISSION HAD TO BE REPLACED AT 4,000K MILES BECAUSE THE ROBOT AT THE FACTORY DID NOT SEAT THE TRANSMISSION FLUID FILTER PROPERLY AND METAL FLAKES WERE FOUND IN THE TRANSMISSION OIL PAN AS A RESULT WHICH DAMAGED THE VALVE BOX. THE VEHICLE STILL ACTS ODD AT TIMES ' JERKING SLIGHTLY WHEN CHANGING GEARS. AT 45 MPH WHILE I WAS ACCELERATING TO MERGE ONTO THE HIGHWAY, THE VEHICLE WOULD CHANGE GEARS BY ITSELF INTO FIRST GEAR. A YOUNG TECH HAD BEEN READING A SERVICE UPDATE BULLETIN AND KNEW ABOUT THIS ISSUE. IT REQUIRED A PATCH'FOR THE COMPUTER AND A DOWNLOAD TO FIX THIS ISSUE. I THOUGHT IT WAS A MIRACLE THAT I WAS NOT IN AN ACCIDENT DURING THIS TIME. I HAVE HAD SO MANY ISSUES WITH THE JEEP NOT RECOGNIZING THE KEY FOB UPON ENTRY AND OR TRYING TO START THE VEHICLE. FORGET THE EMERGENCY KEY THAT IS INSIDE THE KEY FOB IT WAS NEVER PROPERLY KEYED SO YOU COULD USE IT IN AN EMERGENCY. AT 15,000K MILES THE FRONT SWAY BAR HAD TO BE REPLACED. THIS VEHICLE HAS NOT BEEN OFF-ROAD AND FOR THE SWAY BAR TO BREAK DOWN LIKE THAT IS INEXCUSABLE. SUDDEN UNEXPLAINED ACCELERATION. *TR
Electrical system, Nov 24, 2013
I PURCHASED THE VEHICLE PRE-OWNED WITH 28,000 MI ON IT AND A YEAR OLD, AFTER A MONTH OF HAVING IT, THE CAR WOULD CONTINUE TO HAVE DIFFICULTY STARTING. BROUGHT TO DEALER THEY COULDN'T DIAGNOSE. BY THE 3RD TIME THEY REPLACED STARTER. CAR STILL HAD PROBLEMS. NOW A YEAR LATER AND OUT OF WARRANTY IT IS STILL OCCURRING (ESPECIALLY WHEN IT IS COLD).. BROUGHT BACK TO JEEP AND THEY NOW SAY IT IS THE TIPM AND WILL BE $1000 TO FIX. EVENTHOUGH THIS WAS THERE 3X UNDER WARRANTY THEY WILL NOT COVER COST. THIS SEEMS TO BE A MAJOR ISSUE SINCE PART IS ON BACK ORDER FOR APPROX 2 MONTHS AND THERE ARE 100S AND 100S OF POSTS ABOUT THIS. *TR
Electrical system, Engine, Nov 22, 2013
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO POWER ON WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 47,000.
Suspension, Air bags, Engine, Nov 21, 2013, crash
ON 10/18/13 I WAS TRAVELING 40 MPH ON A MAIN ROAD AND AN F-250 PULLED OUT INTO ONCOMING TRAFFIC FROM BEING STOPPED ON A SIDE ROAD AND WE COLLIDED. BOTH OUR VEHICLES HAD TO BE TOWED AWAY. I HIT HIS DRIVER SIDE AREA AND MY WHOLE FRONT END WAS SMASHED, BUMPER TORN OFF, FLUID LEAKING FROM THE CAR. IT WAS NOT DRIVABLE. I HAD MY BABY IN THE CAR SEAT IN THE BACK BUT HE WAS FINE. I WAS FINE TOO ASIDE FROM BEING SORE FOR 3 WEEKS AND GETTING WHIPLASH BUT THE MAIN ISSUE THAT CONCERNS ME IS THAT MY DRIVER SIDE AIRBAG NEVER WENT OFF. IT SEEMS TO ME IT SHOULD HAVE GONE OFF AND I'M WONDERING IF SOMETHING IS FAULTY. WE CONTACTED CHRYSLER AND THEY WERE SUPPOSED TO LOOK AT IT WHILE IT WAS IN THE SHOP, DIDN'T DO THAT, NOW THEY WANT US TO BRING TO DEALERSHIP TO HAVE CODE READ AND IN THE MEANTIME I'M STILL DRIVING AROUND IN A POTENTIALLY UNSAFE VEHICLE. AND SOMEONE ELSE OUT THERE WITH THE SAME TYPE OF VEHICLE MIGHT BE AS WELL....... *TR
Fuel/propulsion system, Nov 21, 2013
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE HEARD A NOISE FROM UNDER THE HOOD WHILE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE TOTALLY INTEGRATED POWER MODULE (TIPM). THE TIPM REMAINED ACTIVATED AND ALLOWED THE FUEL PUMP TO REMAIN OPERATING WHEN THE ENGINE WAS TURNED OFF, CAUSING THE ENGINE TO FAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 44,000.
Engine, Fuel/propulsion system, Nov 20, 2013
JUST BOUGHT THIS VEHICLE FROM A USED DEALERSHIP, CAR WON'T START OR IT SHAKES WHEN IS TRYING TO START, DID SOME RESEARCH ON LINE, THERE'S SEEMS TO BE TOO MANY INCIDENTS ON THIS SUV MODELS, WE SHOULD HAVE A NATIONAL RECALL ON THIS MATTER, THE ISSUE SEEMS TO BE THE TIPM, I'M GOING TO TAKE IT TO THE LOCAL JEEP DEALER TO HAVE CHECK OUT. I AM EXTREMELY WORRY THAT MY CAR WILL DIE WHILE I'M DRIVING AT A HIGH SPEED AND END UP IN A BAD CAR CRASH BECAUSE OF THIS ISSUE, PLEASE! PLEASE!! LOOK IT TO THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Engine, Nov 18, 2013
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO POWER ON WITHOUT WARNING. THE CONTACT ATTEMPTED TO POWER ON THE VEHICLE SEVERAL TIMES BEFORE IT FINALLY STARTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Electrical system, Engine, Nov 13, 2013
WHEN ATTEMPTING TO START THE CAR IT WILL JUST CRANK WITHOUT FIRING UP. *TR
Electrical system, Air bags, Service brakes, Nov 13, 2013
JEEP IS UNRELIABLE TURNING ON. WILL CRANK AND CRANK AND CRANK, BUT NEVER TURN OVER. AFTER 10 OR SO TRIES, WILL SOMETIMES START. OTHER TIMES, I HAVE TO LEAVE IT AND TRY AGAIN LATER. DEALER SAYS IT IS RELATED TO THE TIPM. WHICH IS BACKORDERED, WITH NO ESTIMATED SHIP DATE IN SIGHT. THIS PART IS ALSO LINKED TO MY AUTOMATIC BRAKES, AIRBAGS, ELECTRICAL, ETC. MY CAR IS STILL UNDER WARRANTY AND THE DEALER REFUSES TO GRANT ME A COURTESY OR RENTAL CAR UNTIL THE PART COMES IN. THEY SUGGESTED I KEEP MY UNRELIABLE CAR FOR THE TIME BEING. *TR
Power train, Nov 13, 2013
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE CONTACT ALSO MENTIONED THAT THE VEHICLE ERRONEOUSLY DECELERATED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER AND THE TECHNICIAN STATED THAT THE TIP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000.
Electrical system, Nov 13, 2013
FOR THE PAST 3 WEEKS I HAVE HAD TROUBLE WITH MY JEEP TAKING MULTIPLE ATTEMPTS TO IGNITE. THE ENGINE WOULD REPEATEDLY TURN BUT IT WOULD NOT START. I TOOK MY JEEP TO THE ALLEN SAMUEL JEEP DEALERSHIP TWICE IN ONE WEEK, 3 WEEKS AGO, AND THEY STATED THEY COULD NOT DIAGNOSE THE PROBLEM THOUGH I INFORMED THEM OF A SIGNIFICANT NUMBER OF COMPLAINTS I HAD FOUND ONLINE REGARDING THE TIPM. I BROUGHT MY JEEP TO THE RON CARTER JEEP DEALERSHIP ON NOVEMBER 8, 2013 AND ON NOVEMBER 12, 2013 I WAS INFORMED THAT I NEEDED TO REPLACE THE TIPM. THE DEALERSHIP WOULD NOT COVER THE COST AND JEEP/CHRYSLER HAS NOT RECALLED THE TIPM AT THIS TIME. THIS PROBLEM IS WIDELY KNOWN AND THERE IS A 2-3 MONTH BACK ORDER FOR THE TIPM. I WAS LUCKY IN THAT THE DEALERSHIP HAD ONE ON HAND AND WAS ABLE TO IMMEDIATELY REPLACE IT. JEEP NEEDS TO BE HELD RESPONSIBLE AND FORCED TO RECALL THIS PRODUCT. *TR
Electrical system, Engine, Nov 12, 2013
THE TIPM (TOTALLY INTEGRATED POWER MODULE) IS ON BACK ORDER AND NOW CHRYSLER IS SAYING ITS BACKORDERED TO JANUARY 14, 2014. *TR
Fuel system, Gasoline, Nov 12, 2013
SEVERAL HOURS AFTER PARKING THE VEHICLE I NOTICED A SOUND LIKE A SMALL MOTOR OR FAN COMING FROM UNDER THE VEHICLE. I TRIED EVERYTHING TO GET IT TO STOP THEN LOOKED AT THE FUSES LIST AND SINCE THE NOISE WAS COMING FROM NEAR THE FUEL PUMP I TOUCHED THE FUEL PUMP FUSE. THE SOUND STOPPED EVEN THOUGH I HAD NOT REMOVED THE FUSE. THE VEHICLE WAS NOT ABLE TO START AFTER THAT. THE DEALER HAS TOLD ME THAT JEEP HAS A PROBLEM WITH THEIR "TOTALLY INTEGRATED POWER MODULE" JEEP'S CASE NUMBER [XXX] AND THAT THEY HAVE PRODUCED A WORK AROUND ELECTRONIC PATCH TO BY PASS THE INTEGRATED POWER MODULE! I BELIEVE THIS IS VERY DANGEROUS BECAUSE A BY PASS TO A HOT WIRED FUEL PUMP IS A FORMULA FOR A DISASTER. THERE MAY BE SOFTWARE THAT IS SUPPOSED TO CUT OFF FUEL IN AN ACCIDENT ETC IN THE COMPUTER MODULE? SINCE THE PROBLEM RESULTS IN THE FUEL PUMP CONTINUOUSLY RUNNING MANY THINGS COULD GO WRONG. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR