2011 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,639 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2011 reports, 53 involved a crash and 61 involved a fire. 47 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints
1,639 reports, newest first.
Structure, Jun 15, 2011
THIS IS FOR A 2011 JEEP GRAND CHEROKEE LAREDO (< 6 MONTHS OLD) THE JEEP HAD BEEN PARKED OUTSIDE ON A WARM DAY. I WENT TO GO OPEN THE TAILGATE, AND THE TAILGATE ONLY OPENED PART WAY BEFORE STOPPING. I THEN NUDGED THE DOOR OPEN SO IT WOULD GO ALL THE WAY AND THE GLASS ON THE TAILGATE EXPLODED, CUTTING TWO OF THE PEOPLE STANDING BEHIND THE VEHICLE. AT THAT POINT THE TAILGATE OPENED ALL THE WAY AND THE SPOILER AT THE TOP CAME OFF. I CONTACTED THE DEALERSHIP WHO SUBMITTED PICTURES TO CHRYSLER. BASED ON PICTURES ALONE, THEY STATED THAT THEY COULD NOT DETERMINE THAT IT WAS A MANUFACTURER DEFECT AND THEREFORE DENIED MY CLAIM TO COVER UNDER WARRANTY. I WAS INSTRUCTED TO CONTACT THE COMPANY CUSTOMER SERVICE LINE AND REQUEST THAT THEY SEND SOMEONE OUT TO TAKE A LOOK AT THE CAR. THEY NEVER SENT ANYONE ELSE OUT. APPARENTLY THE DISTRICT MANAGER LOOKED AT THE PICTURES AND THE DESCRIPTION OF WHAT HAPPENED AND MADE THE DECISION TO NOT COVER IT. CHRYSLER CLAIMED THEY COULDN'T OVERTURN THE DISTRICT MANAGER'S DECISION. THEY STRUNG ME ALONG FOR 2 WEEKS OVER THE PHONE TO TELL ME THIS. THERE IS REALLY NO OTHER REASON THAN A DEFECT THAT WOULD CAUSE THIS TO OCCUR. *TR
Latches/locks/linkages, Jun 8, 2011
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT NOTICED THAT THE PASSENGER SIDE DOOR WOULD NOT LATCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY REPLACED THE DOOR HINGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 6,000.
Electrical system, May 9, 2011
PURCHASED 2011 JEEP GRAND CHEROKEE LAREDO NEW FROM DEALER MICK'S NORTH HILLS CHRYSLER. HAVE HAD VEHICLE IN FOR REPAIR OR REPROGRAMMING OF PASSIVE ENTRY AND PUSHBUTTON START MULTIPLE TIMES. THE PROBLEM BEGAN HAPPENING THE DAY AFTER IT WAS PURCHASED. REPAIR TOOK QUITE A WHILE AND ALSO HAD DOWNTIME WHERE VEHICLE SHUT ITSELF OFF WHEN DRIVING AT LEAST TWICE. THE ORIGINAL PROBLEM WAS CORRECTED AFTER MULTIPLE VISITS AND CALLS TO DEALER. THE PROBLEM BEGAN HAPPENING AGAIN OVER PAST COUPLE OF WEEKS WITH "KEY NOT FOUND". ONE WEEK AGO SATURDAY (4/30) THE VEHICLE WOULD NOT START USING EITHER KEY NOR WHEN REMOVING PUSH BUTTON AND ATTEMPTING TO START WITH KEY INSERTED. IT WOULD CRANK AND CRANK BUT NOT START. AFTER LEAVING SIT OVERNIGHT IT STARTED THE NEXT DAY. BUT STILL GETTING INTERMITTENT "KEY NOT FOUND". THE DEALER TOOK THE CAR IN FOR SERVICE AGAIN ON 5/2 AND THIS TIME DEALER REPLACED BATTERIES IN BOTH KEY FOBS. TWO DAYS LATER THE VEHICLE WOULD NOT START IN THE AM OR ANY OTHER REPEATED ATTEMPTS THROUGHOUT THE DAY. HAD IT TOWED TO ANOTHER DEALER FOR SERVICE AND REPAIR PENDING AS OF 5/9. *TR
Vehicle speed control, Apr 14, 2011
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE 4X4. WHILE STOPPED AT THE LIGHT, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE SUDDENLY ACCELERATED WHILE THE BRAKE WAS DEPRESSED. THERE WAS AN ABNORMAL INCREASE IN RPMS TO 3,000. THE CONTACT PLACED THE GEAR IN PARK, TURNED THE VEHICLE OFF AND THE ENGINE RETURNED TO NORMAL FOR A MOMENT BEFORE CONTINUING TO ACCELERATE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE THROTTLE BODY. THE DEALER REPLACED THE ACCELERATOR PEDAL AND THE THROTTLE BODY BUT TO NO AVAIL AS THE FAILURE CONTINUED TO RECUR. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 4,300.
Tires, Apr 4, 2011
FAILURE OF TIRE PRESSURE MONITORING SYSTEM ON NEW 2011 JEEP COMPASS LIMITED. THE SYSTEM HAS FAILED AND AN AUTHORIZED CHRYSLER JEEP SERVICE CENTER HAS ATTEMPTED REPAIRS TWICE AND HAVE BEEN UNABLE TO REPAIR THE SYSTEM. *TR
Electrical system, Mar 31, 2011
HI, MY NAME IS [XXX]. ON JAN. 18, 2011 I PURCHASED A 2011 JEEP GRAND CHEROKEE X PACKAGE FROM GRAND PRIX JEEP AND SUBURU, FOR MY DAUGHTER, FOR HER FIRST CAR. ON MARCH 12, I WAS STOPPED AT A LIGHT, MY FOOT ON THE BRAKE, THE CAR STARTED TO REV HIGH AND THEN WAS TRYING TO ACCELERATE FORWARD, I THOUGHT THE CRUISE CONTROL WAS ON, I HAD NO IDEA WHAT THE PROBLEM WAS, BUT IT WAS SO SCARY. I HAD TO RIDE WITH MY FOOT ON THE BRAKE THE WHOLE WAY HOME. ENGINE LIGHT CAME ON AND SO DID THE ELECTRONIC THROTTLE LIGHT, WHICH LOOKS LIKE A LIGHTENING BOLT. I BROUGHT THE CAR TO THE DEALER, SPOKE WITH ETHAN. I EXPLAINED TO THEM OF THE SUDDEN ACCELERATION PROBLEM. HE SAID HE WOULD TAKE A LOOK AT IT AND LET ME KNOW THE PROBLEM. I CALLED ON MONDAY, NO ONE LOOKED AT THE CAR, STALL. TUESDAY, I CALLED AND SPOKE TO ETHAN, HE SAID HE HAD NO IDEA WHAT WAS WRONG WITH THE CAR AND HE HAD TO WAIT FOR CHRYSLER TO CALL HIM AND LET HIM KNOW WHAT TO DO, SCARY. MIRACULOUSLY WEDNESDAY HE SAID HE REPLACED THE GAS PEDAL THE SENSOR WAS BAD, AND THE CAR WAS FIXED. STILL TERRIFIED FROM TE FIRST OCCURRENCE, I TOOK THE CAR HOME. OM MARCH 24TH, 2011 IT WAS BEGINNING TO SNOW, I WAS STOPPED AT THE CORNER STOP SIGN WAITING TO MAKE A RIGHT TURN AND THE CAR SURGED FORWARD INTO THE INTERSECTION SKIDDING ONTO THE SIDEWALK JUST MISSING A PEDESTRIAN AND A UTILITY POLE. IF IT WAS MY DAUGHTER DRIVING, WHO IS A NEW DRIVER, I DON'T THINK SHE WOULD HAVE BEEN SO LUCKY AS TO MISS THE PEDESTRIAN OR THE POLE. THIS TIME I CALLED THE DEALER AND TOLD THEM I ALMOST DIED IN THE CAR, DUE TO THE SAME PROBLEM, SUDDEN ACCELERATION, ENGINE AND THROTTLE LIGHT ON. THEY ACTUALLY HAD THE NERVE TO TELL ME TO DRIVE THE CAR TO THE DEALER FOR SERVICE. I DECLINED AND TOLD THEM TO COME AND GET IT. THEY SENT A TOW TRUCK THAT DAY TO PICK UP THE CAR. I CALLED , BOTH THE SALES AND SERVICE MANAGER AND TOLD THEM THAT I ALMOST DIED TWICE IN THIS CAR AND I DO NOT WANT IT BACK. THEY BOTH ASSURED ME THEY WOULD REPLACE THE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Vehicle speed control, Mar 28, 2011
I PURCHASED A 2011 JEEP GRAND CHEROKEE X PACKAGE ON 1/18/2011. 2 WEEKS AFTER PURCHASING VEHICLE I WAS STOPPED AT A LIGHT, WHILE MY FOOT WAS ON THE BRAKE THE CAR SURGED FORWARD ALMOST HITTING THE CAR IN FRONT OF ME. CAR CONTINUED TO ACCELERATE ON ITS OWN I HAD TO RIDE THE BRAKE HOME. DEALER SAID HE NEVER HAD THIS PROBLEM BEFORE AND HAD NO CLUE WHAT TO DO SO HE HAD TO WAIT FOR CHRYSLER TO CALL HIM TO TELL HIM WHAT TO DO, SHOULD HAVE RED FLAGGED THIS ANSWER. # DAYS LATER DEALER CALLED SAID CAR WAS FIXED, IT WAS A BAD SENSOR ON THE GAS PEDAL, REPLACED, AND AGREED ME IT WAS SAFE TO DRIVE. A WEEK LATER, I WAS STOPPED AT A STOP SIGN WAITING TO MAKE A RIGHT TURN ON THE WAY HOME FROM DROPPING OFF MY KIDS AT SCHOOL, THE CAR ACCELERATED FORWARD SUDDENLY, ELECTRONIC THROTTLE LIGHT AND ENGINE LIGHT CAME ON, THE CAR ACCELERATED FORWARD SKIDDING OUT ONTO THE SIDEWALK ALMOST HITTING A POLE. DUE TO MY QUICK THINKING I AVOIDED DEATH TWICE IN THIS CAR. MY HUSBAND AND I BOUGHT THIS AS A FIRST CAR FOR MY DAUGHTER, THE THOUGHT OF A NEW DRIVER DRIVING THIS DEATHTRAP IS SCARY. I WILL NEVER PUT MYSELF OR ANYONE IN MY FAMILY IN THIS CAR, IT IS SERIOUSLY A DEATH THREAT TO DRIVERS AND PEDESTRIANS. CHRYSLER BETTER MAN UP BEFORE MORE PEOPLE LOSE THEIR LIVES. *TR
Electrical system, Mar 26, 2011
THERE WERE ELECTRICAL FAILURES LEADING UP TO THE COMPLETE ELECTRICAL AND ENGINE SYSTEM SHUTTING DOWN WHILE DRIVING. AFTER BEING TO THE DEALER FOR SERIOUS VIBRATION AND COUNTLESS OTHER ISSUES, INCLUDING REMOTE START NEEDING COMPLETE REPLACEMENT AND TONS OF SOFTWARE UPDATES AND WAS STILL NOT FIXED!!!!!!! ELECTRICAL FAILURES STARTED WITH KEY AND KEY FOB NOT FUNCTIONING, WHICH CAUSED VEHICLE TO BE INOPERATIVE. THE MAJOR SAFETY CONCERN OCCURRED WHEN VEHICLE COMPLETELY STOPPED FUNCTIONING WHILE DRIVING 70 MPH ON I-75, DOWN THE MOUNTAINS WITH A TRAILER ON THE BACK. ALL HEADLIGHTS AND ELECTRICAL SYSTEM SHUT DOWN, POWER STEERING DISABLED, BRAKES LOCKED, ENGINE DEAD. HAZARDS WOULDN'T WORK AND THIS WAS A MAJOR SAFETY CONCERN WHEN VEHICLE IS STUCK IN THE MIDDLE OF THE ROAD, WITH NO LIGHTS AND IT WAS AFTER MIDNIGHT FOR US. WE SEE ANOTHER IDENTICAL COMPLAINT HERE FROM ANOTHER JEEP OWNER. WE HAVE AN ATTORNEY TRYING TO GO THRU THE LEMON LAW, BUT THAT MAY NOT PAN OUT. IT SEEMS LIKE A LOT OF CONSUMERS COULD/WILL BE AT SERIOUS RISK WITH THIS VEHICLE. ESPECIALLY FOR FAMILIES WITH CHILDREN. *TR
Power train, Electronic stability control (ESC), Feb 10, 2011
TRANSMISSION SHIFTED INTO 4 WHEEL DRIVE (4WD) LOW, SUDDENLY, ACCOMPANIED BY A CLUNK AND CHANGE IN VEHICLE SPEED FROM DOWNSHIFTING. LIGHTS CAME ONE IN THE DASH INDICATING LOSS OF TRACTION CONTROL AND 4WD SERVICE NEEDED. THIS EVENT CONTINUED TO HAPPEN SPORADICALLY WHILE DRIVING UNTIL WE MADE IT BACK TO THE DEALERSHIP. SINCE DOWNSHIFTING INTO 4WD LOW OCCURRED WHILE DRIVING AT NORMAL ROADWAY OPERATING SPEEDS (APPROXIMATELY 20-40 MPH) IT CERTAINLY FELT LIKE A SAFETY ISSUE, COMPOUNDED BY THE FACT THAT TRACTION CONTROL WAS LOST AS A RESULT. ONCE BACK AT THE DEALERSHIP, THE SERVICE DEPARTMENT FOUND THAT THE TRANSFER CASE HAD AN INTERNAL FAILURE. THE VEHICLE WAS IN THE SHOP FOR ABOUT 3 WEEKS AND WHILE THE TRANSFER CASE WAS REPLACED UNDER WARRANTY. DUE TO THIS NEGATIVE EXPERIENCE WITH THE VEHICLE WE NO LONGER FELT SAFE DRIVING IT, AND ENDED UP TRADING IT IN FOR ANOTHER VEHICLE JUST A FEW WEEKS AFTER GETTING IT BACK FROM THE SHOP.
Steering, Jan 20, 2011
2011 JEEP GRAND CHEROKEE POWER STEERING LINES AT COOLER WERE MISSING CLAMPS. LINE CAME LOOSE, EMPTYING SYSTEM FLUID ONTO DRIVEWAY WHILE IDLING WITH LESS THAN 800 MILES TOTAL. DROVE VEHICLE TO DEALER, WHERE CLAMPS WERE DISCOVERED TO BE PRESENT, BUT NOT SLID ONTO TERMINUS POINTS AND NOT SECURED. *TR
Electrical system, Dec 16, 2010
THERE WERE (3) ELECTRICAL FAILURES LEADING UP TO THE COMPLETE ELECTRICAL AND ENGINE SYSTEM SHUTTING DOWN WHILE DRIVING. ELECTRICAL FAILURES STARTED WITH KEY AND KEY FOB NOT FUNCTIONING, WHICH CAUSED VEHICLE TO BE INOPERATIVE UNTIL WIN MODULE WAS REPLACED. THE MAJOR SAFETY CONCERN OCCURRED WHEN VEHICLE COMPLETELY STOPPED FUNCTIONING WHILE DRIVING 40 MPH. ALL HEADLIGHTS AND ELECTRICAL SYSTEM SHUT DOWN, POWER STEERING DISABLED, BRAKES LOCKED, ENGINE DEAD. HAZARDS WOULDN'T WORK AND THIS WAS A MAJOR SAFETY CONCERN WHEN VEHICLE IS STUCK IN THE MIDDLE OF THE ROAD, WITH NO LIGHTS AND IT WAS LATE IN THE EVENING AND VERY DARK. *TR
Engine and engine cooling, Power train, Dec 15, 2010
DRIVING DOWN THE STREET WHEN WHITE STEAM LIKE SMOKE COMES FROM UNDER THE HOOD. THE SMOKE BECOMES DENSE AND THERE IS A SMELL OF HOT TRANSMISSION FLUID. THE VEHICLE BEGINS TO POWER OFF AND UPON EXITING THE VEHICLE THERE IS A STRONG SMELL OF TRANSMISSION FLUID AND A LARGE POOL OF FLUID DISCHARGED UNDER THE VEHICLE. THE CAR WAS TOWED AND RETURNED TO THE DEALERSHIP. THE DEALERS TECHNICIAN REPORTED, "TECHNICIAN PERFORMED VISUAL INSPECTIONS AND CLEAN OFF OF FLUID FOUND THE TRANSMISSION COOLER LINES AT THE RADIATOR HAD DISCONNECTED DUE TO NOT BE IMPROPER CONNECTION ISSUES REINSTALLED BOTH TRANSMISSION COOLER LINES AND CLAMPED LINES, TESTED PRESSURE ON BOTH LINES. FILLED SYSTEM AND TEST DROVE AND CLEANED (DUE TO MASSIVE SPRAY FROM LINES COMING LOOSE), PULLED VEHICLE BACK INTO SHOP AND RECHECKED FLUID LEVEL AND CLEANED AREA (REPEATED THIS PROCESS SEVERAL TIMES TO BRING FLUID LEVEL TO PROPER LEVEL) FINISH CLEANING ENGINE AREA AND VERIFIED. PARTS:6 FLUID-ATF +4". MY ISSUE IS THAT I HAD JUST EXITED A HIGH SPEED, 65MPH, HIGHWAY AND IF THIS FAILURE HAD HAPPENED ON SOMETHING LESS THEN A SLOW SECONDARY ROAD WITH NO TRAFFIC, THERE COULD HAVE BEEN A SIGNIFICANT ACCIDENT OR POTENTIAL INJURY.
Power train, Vehicle speed control, Nov 8, 2010
WHEN DRIVING BETWEEN 0 TO 5 MILES PER HOUR I PRESSED ON THE ACCELERATOR PEDAL WHILE THE AUTO WAS EITHER ON LEVEL SURFACE OR AT THE BEGINNING OF A SMALL INCLINE THE AUTO DID NOT MOVE FORWARD. THEN I SHIFTED THE AUTO INTO REVERSE AND STEPPED ON THE ACCELERATOR PEDAL AND THE AUTO DID NOT MOVE BACKWARDS. I THEN TURNED THE AUTO OFF WITH THE AUTO SHIFTED INTO PARK. THEN I RESTARTED THE AUTO AND SHIFTED INTO DRIVE AND PRESSED ON THE ACCELERATOR PEDAL AND THE AUTO DID MOVE FORWARD. THE SAME DAY I BROUGHT THE AUTO INTO THE JEEP DEALER WHOM I LEASED THE AUTO FROM JUST FIVE DAYS EARLIER, TO IDENTIFY AND FIX THE DEFECT CAUSING THE AFOREMENTIONED PROBLEM. ON MONDAY 11/8/10 THE DEALER INFORMED ME THE VEHICLE IS OPERATING AS DESIGNED AND THEY FOUND NOTHING WRONG WITH IT, AND THEY RETURNED THE VEHICLE TO ME. I AM CONCERNED THAT THE DEFECT WHICH CAUSED THE AFOREMENTIONED PROBLEM ON 11/6/10 COULD CAUSE REOCCURRENCE(S) OF THE AFOREMENTIONED PROBLEM (EVEN AT HIGHER SPEEDS)
Electrical system, Sep 23, 2010
TL*THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE TRAVELING 55 MPH THE CONTACT NOTICED A HIGH PITCH SOUND COMING FROM THE VENTILATION SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PERFORMING NORMALLY. THE CONTACT NOTICED THE FAILURE SINCE THE VEHICLE WAS PURCHASED. THE CURRENT AND FAILURE MILEAGES WERE 1300.