2012 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,643 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2012 reports, 46 involved a crash and 105 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints
1,643 reports, newest first.
Electrical system, Exterior lighting, Service brakes, Feb 9, 2015
I BEEN CALLING AROUND LOCAL JEEP DEALER SHIPS IN MY AREA AND NO ONE HAS PARTS FOR THESE RECALLS. *TR
Electrical system, Feb 9, 2015
TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED. ALSO, THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD SLOW DOWN WHEN THE ACCELERATOR PEDAL WAS DISENGAGED OR WHEN THE BRAKE PEDAL WAS APPLIED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Electrical system, Service brakes, Feb 6, 2015
TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Feb 6, 2015
TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE UPDATED 3/31/15*CN
Electrical system, Feb 6, 2015
TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Feb 4, 2015
NO INCIDENT OCCURRED - JUST NOTICED THE SYMPTOM IN LATE NOVEMBER 2014. THIS IS RELATED TO SAFETY RECALL P60/NHTSA 14V-634 (SUDDEN ALTERNATOR FAILURE). AS OF 02.04.15, THIS RECALL DOES NOT APPLY TO MY 2012 JEEP GRAND CHEROKEE (JGC) BECAUSE IT HAS A 5.7L ENGINE (RECALL ONLY APPLIES TO JGCS WITH 3.6L ENGINES). HOWEVER, MY VEHICLE ALSO EXPERIENCES WHAT I THINK MAY BE SYMPTOMS OF A FAULTY ALTERNATOR: COLD START WHINING/WHIRRING, EXCESSIVE WHINING/WHIRRING DURING ACCELERATION IN LOWER GEARS, WHINING/WHIRRING DURING SHARP TURNS. IS THERE STILL AN OPEN INVESTIGATION ON VEHICLES WITH THE LARGER ENGINES? IS THERE A SIMILAR PATTERN OF COMPLAINTS OR SERVICE REPAIRS FOR THIS PARTICULAR MODEL? I'M SUSPICIOUS THAT MY VEHICLE MODEL SHOULD BE INCLUDED IN THE RECALL. *TR
Other or unspecified, Feb 4, 2015, fire
DRIVING HOME FROM WORK 22.5 MILES I NOTICED A WHINE THAT INCREASED IN VOLUME AND PITCH DEPENDING ON ENGINE RPM. UPON ARRIVING AT HOME AND EXITING THE VEHICLE I NOTICED AN ODD ODOR THAT SMELLED LIKE SOMETHING BURNING. I OPENED THE HOOD OF THE VEHICLE AND NOTICED BLACK SMOKE COMING FROM THE VICINITY OF THE ALTERNATOR. THERE WERE NO FLAMES PRESENT AND I NOTICED DISCOLORATION ON THE ALTERNATOR. *TR
Steering, Feb 4, 2015
LAST SATURDAY (01/31/2015), I GOT 48K SERVICE DONE ON THIS JEEP. YESTERDAY (02/02/2015) THE STEERING WHEEL GOT JAMMED WHEN MY WIFE WAS REVERSING THE VEHICLE FROM THE DRIVEWAY. WE FOUND OUT THAT THE POWER STEERING FLUID WAS MISSING. I TOOK THE JEEP BACK TO THE DEALER AND THEY FOUND THAT THE POWER STEERING FLUID CONTAINER IS LEAKING. *TR
Service brakes, Feb 2, 2015
CHRYSLER HAS ISSUED A RECALL FOR MY VEHICLE DUE TO THE BRAKE BOOSTER PREMATURELY CORRODING. I RECEIVED A LETTER IN THE MAIL SEVERAL MONTHS AGO AND CONTACTED MY DEALERSHIP. DESPITE SEVERAL CONTACTS SINCE, THEY MAINTAIN THAT THEY HAVE NEVER RECEIVED ANY PARTS NEEDED TO COMPLETE THE RECALL. A CALL TO THE CHRYSLER GROUP RECALL ASSISTANCE CENTER WENT UNANSWERED ON 02/02/2015. *TR
Engine, Jan 30, 2015
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FUEL EXCHANGE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Engine, Jan 29, 2015
THE ENGINE MALFUNCTION LIGHT CAME ON AND I TOOK IT TO THE CHRYSLER DEALERSHIP ON 1/28/2015. THE CODES THAT WERE SET SAID THE ENGINE HAD A MISFIRE AND THE LEFT HEAD WOULD HAVE TO BE REPLACED ON THE ENGINE. I LOOKED THIS UP ON THE INTERNET AND THIS IS A KNOWN PROBLEM WITH THE 3.6 LITER V-6 PENTASTAR ENGINES. IT APPEARS THAT CHRYSLER SAID THIS PROBLEM ONLY EXISTED IN HALF OF 1% OF THIS TYPE OF ENGINE. IT APPEARS THAT THE INTERNET IS FULL OF PEOPLE HAVING THIS SAME PROBLEM. I WOULD LIKE TO KNOW IF YOU ARE AWARE OF THIS PROBLEM AND EXACTLY HOW MANY ENGINES HAVE HAD THE LEFT HEAD REPLACED. *TR
Steering, Jan 29, 2015
RECEIVED OIL CHANGE AT DEALERSHIP, THEY ADVISED THAT THE POWER STEERING RESERVOIR WAS EMPTY AND POWER STEERING RACK HAD A LEAK. FOUND NUMEROUS COMPLAINTS OF THE SAME PROBLEM LISTED ON THIS MODEL YEAR WITH SOME CAUSING AN ENGINE COMPARTMENT FIRE. ALSO FOUND THAT THE NHTSA WAS INVESTIGATING THIS FOR A POSSIBLE RECALL. *TR
Electrical system, Jan 29, 2015
TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Engine, Jan 24, 2015
ON MY VEHICLE DEALERS WEB SITE THERE IS NOTICE OF THE FOLLOWING RECALL. I PURCHASED THE VEHICLE USED FROM THEM. THEY HAVE NO RECORD OF THIS RECALL BEING PERFORMED. PLEASE ADVISE IF THE RECALL APPLIES TO THE SUBJECT VEHICLE AND IF YOU HAVE ANY RECORD OF IT BEING NECESSARY TO DO OR IF IT WAS DONE AT ANOTHER DEALER. THANK YOU MY 2012 JEEP GRAND CHEROKEE RECALLS MAKEMODELYEARSUMMARY OF RECALL JEEPGRAND CHEROKEE2012CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK. CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH. CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. THIS IS CHRYSLER SAFETY RECALL NUMBER L33.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TOHTTP://WWW.SAFERCAR.GOV . *TR
Vehicle speed control, Jan 23, 2015
TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL FRACTURED. THE CONTACT MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.
Electrical system, Jan 23, 2015
TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Jan 23, 2015
TL*THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT MENTIONED THAT WHEN THE BRAKES WERE APPLIED, THE PEDAL HAD A SPONGE FEELING AND DELAYED REACTION WHEN STOPPING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THE RECALL REPAIR WAS PERFORMED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Engine, Fuel/propulsion system, Jan 22, 2015
VEHICLE STALLED WHILE STOPPED AT STOP LIGHT. WHEN STARTED, IDLED VERY ROUGH AND STALLED AGAIN. CAR WAS TOWED TO DEALER. DEALER INDICATED FAILURE IN FUEL PUMP RELAY. REPAIR INVOLVES DISABLING OF FUEL PUMP RELAY IN TOTALLY INTEGRATED POWER MODULE (TIPM) AND INSTALLING EXTERNAL FUEL PUMP RELAY. FAILURE ALSO RESULTED IN FAILURE OF VALVE SPRING. THE REPAIR REGARDING THE FUEL PUMP IS IDENTICAL TO THE REPAIR OUTLINED IN CHRYSLER SAFETY RECALL P54/NHTSA 14V-530, WHICH PER CHRYSLER CUSTOMER SERVICE REP IS ONLY APPLICABLE TO 2011 VEHICLES AND NOT 2012 VEHICLES. THIS FUEL PUMP FAILURE AFFECTS MORE VEHICLES THAN OUTLINED BY ORIGINAL RECALL. *TR
Electrical system, Jan 21, 2015
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE. THE VIN WAS NOT AVAILABLE.
Electrical system, Jan 20, 2015
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 4 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Service brakes, Jan 19, 2015
I VISITED OUR LOCAL JEEP DEALERSHIP IN SEPTEMBER OF 2014. I EXPLAINED TO THE INDIVIDUAL BEHIND THE SERVICE COUNTER THAT I RECEIVED A RECALL NOTIFICATION FOR A POSSIBLE BRAKE BOOSTER PROBLEM AND NEEDED TO BRING MY CAR IN FOR INSPECTION. THE INDIVIDUAL TOOK OUT A NOTEBOOK AND ADDED MY NAME TO WHAT APPEARED TO BE A RATHER LENGTHY LIST. I STILL HAVE YET TO BRING MY CAR IN FOR INSPECTION. WITH SUCH A WET WINTER, I WOULD THINK THE GOAL WOULD BE TO GET RECALLED VEHICLES IN AND OUT IN A TIMELY MANNER TO AVOID THE POTENTIAL FOR SERIOUS INJURY. *TR
Electrical system, Exterior lighting, Equipment adaptive/mobility, Jan 13, 2015, fire
I HAVE HAD REPAIR AFTER REPAIR DONE AND .SPENT OVER 900 JUST IN REPAIRS AND I HAVE THE RECEIPTS . I WOULD LIKE TO GET A RESOLUTION. MY TOP VEHICLE CEILING WAS BURNT FROM THE RECALL # 105129 ELECTRICAL SYSTEM WIRING LAMP. I NEED A RESOLUTION I CANNOT AFFORD TO PAY FOR ANY MORE REPAIRS. RECALL ID # 102683 - SERVICE BRAKES FULL DETAILS RECALL DATE APR 01, 2014 COMPONENT SERVICE BRAKES MODEL AFFECTED GRAND CHEROKEE POTENTIAL UNITS AFFECTED 644354 RECALL DATE: APR 01, 2014 MODEL AFFECTED: 2012 JEEP GRAND CHEROKEE RECALL ID # 102682 - SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM FULL DETAILS RECALL DATE APR 01, 2014 COMPONENT SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM MODEL AFFECTED GRAND CHEROKEE POTENTIAL UNITS AFFECTED 644354 RECALL DATE: APR 01, 2014 MODEL AFFECTED: 2012 JEEP GRAND CHEROKEE RECALL ID # 102682 - SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM FULL DETAILS RECALL DATE APR 01, 2014 COMPONENT SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM MODEL AFFECTED GRAND CHEROKEE POTENTIAL UNITS AFFECTED 644354 RECALL DATE: APR 01, 2014 MODEL AFFECTED: 2012 JEEP GRAND CHEROKEE *TR
Service brakes, Hydraulic, Service brakes, Jan 7, 2015
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR TO BE COMPLETED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Jan 7, 2015
TL-THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 15-20 MPH, THE BRAKE PEDAL WAS APPLIED AND A LOUD ABNORMAL NOISE WAS HEARD AS THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. DJR
Service brakes, Jan 7, 2015
TL-THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART FOR THE RECALL REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE. DJR