2013 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 802 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2013 reports, 23 involved a crash and 27 involved a fire. 28 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Representative owner complaints: electrical system
374 reports, newest first. Show all
Electrical system, Mar 15, 2017, fire
USED FACTORY AUTO START AND THE ALTERNATOR SHORTED CAUSING THE ENGINE COMPUTER TO BURN OUT AND POSSIBLE THE FUSE BOX AS WELL. CAR WOULD NOT START AND MUST BE TOWED TO MECHANIC. LUCKILY WE WEREN'T IN THE CAR WHEN IT STARTED SMOKING UP.
Electrical system, Mar 2, 2017
AS I WAS DRIVING THE CAR SHUT OFF AND POWER STEERING WENT OUT. I BARELY MADE IT SAFELY TO MY DESTINATION. WE CALLED OUR JEEP DEALER AND THERE WERE A FEW RECALLS. WE WERE ABLE TO GET THE JEEP TO THE DEALER. THEY TOLD ME IT WAS THE ALTERNATOR AND BATTERY. THERE IS CURRENTLY A RECALL ON THE ALTERNATOR FOR THE 2013 JEEP GRAND CHEROKEE (P60/NHTSA 14V-634); HOWEVER, THEY CLAIM THAT MY 180 AMP IS NOT COVERED. WHAT I EXPERIENCED IS EXACTLY LIKE THE DESCRIPTION OF THIS RECALL. LUCKILY I WAS DRIVING WHEN THIS OCCURRED, BECAUSE I DON'T THINK MY WIFE WOULD HAVE BEEN ABLE TO CONTROL THE VEHICLE TO A SAFE STOP. THEY ARE NOT HONORING THE RECALL TO REPLACE MY PARTS. MORE IMPORTANTLY, THEY ARE NOT INCLUDING MY VEHICLE IN THE RECALL BECAUSE ITS 180 AMPS; HOWEVER, THIS IS A TREMENDOUS RISK TO ANY OWNERS OF THIS VEHICLE AND I WAS NOT NOTIFIED. I DISCUSSED THIS AT LENGTH WITH FIAT CHRYSLER AUTOMOBILES (FCA) ON 03/02/2017. I SPOKE TO CUSTOMER REPRESENTATIVE RAMARIO AND NICOLE.
Electrical system, Feb 28, 2017
THERE IS A CURRENT CHRYSLER RECALL OUT RIGHT NOW (BELOW). P60 - SAFETY RECALL - ALTERNATOR / 2011-2014 (LX) CHRYSLER 300, (LD) DODGE CHARGER, (LC) DODGE CHALLENGER, (WD) DODGE DURANGO AND 2012- 2014 (WK) JEEP GRAND CHEROKEE MY ALTERNATOR BURNED UP AND THE WHOLE JEEP WAS DEAD RANDOMLY ONE MORNING EMITTING SMOKE UNDER THE HOOD AND THROUGHOUT THE CABIN. I TURNED IT ON AND HEARD A WHINING NOISE WHICH THEN STOPPED AND THEN SMOKE JUST COMING OUT OF THE ALTERNATOR. I READ THE RECALL AND IT ONLY APPLIES TO THE 160 AMP ALTERNATORS. ACCORDING TO MY VIN, I HAVE THE 180 AMP ALTERNATOR AND I FEEL THIS RECALL APPLIES TO THE 180 AMP ALTERNATORS AS WELL BUT IT ISN'T LISTED. I HAD TO GET IT REPLACED AND ENDED UP SPENDING OVER $900 ON SOMETHING I THINK SHOULD HAVE BEEN PART OF THIS PARTICULAR RECALL GIVEN THE SPECIFICS OF THIS RECALL AND THE MATCHING SYMPTOMS OF MY BURNT UP ALTERNATOR. THANK FOR ANY INFORMATION YOU CAN PROVIDE.
Steering, Electrical system, Electronic stability control (ESC), Feb 24, 2017
LOW BATTERY LIGHT CAME ON WHILE DRIVING 35 MPH, AND TWO MILES LATER THE MAJORITY OF DASHBOARD LIGHTS CAME ON. SIMULTANEOUSLY, A CONSTANT BEEPING BEGAN AND WIPERS TURNED ON. THE SCARY PART IS THAT WITHIN SECONDS, I LOST POWER STEERING AND BRAKES DID NOT WORK CORRECTLY. THE ROAD I WAS DRIVING WAS PRECARIOUS, WINDY, AND DID NOT HAVE A SHOULDER. I CONTINUED AT MINIMAL SPEED AROUND THE CURVES FOR LESS THAN A MILE, LOOKING FOR A SAFE PLACE TO PULL OVER. VERY SOON, THE CAR ACCELERATOR STOPPED AND THE CAR DIED. I MANAGED TO PULL THE CAR ONTO THE SIDE OF THE ROAD (TOOK EFFORT WITHOUT POWER STEERING). TERRIBLE AND SUDDEN EXPERIENCE. NOT ENOUGH WARNING TO GET THE CAR SERVICED BEFORE COMPLETE ELECTRONIC AND VEHICLE SHUTDOWN OCCURRED. THANKFUL THAT NO OTHER VEHICLES WERE AROUND DURING THE INCIDENT, AS I AM CONFIDENT I DID NOT HAVE SAFE CONTROL OF THE VEHICLE DURING THIS TIME. TOWED VEHICLE TO SAFETY. MECHANIC TESTED AND DISCOVERED THAT ALTERNATOR FULLY SHORTED AND BATTERY WAS COMPLETELY DEAD (UNABLE TO RECHARGE).
Electrical system, Jan 23, 2017
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Electrical system, Dec 16, 2016
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
Electrical system, Dec 12, 2016
TOTAL FAILURE OF THE ALTERNATOR AT 65K MILES RESULTING IN NO ELECTRICAL RESPONSE FROM THE VEHICLE.
Electrical system, Seat belts, Dec 5, 2016, crash
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED, ALL THE WARNING LIGHTS ILLUMINATED, AND THE SEAT BELT MALFUNCTIONED. THE VEHICLE VEERED OFF THE ROADWAY AND STRUCK THE GUARDRAIL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE FAILURES WERE PERSISTENT AND OCCURRED WITHOUT WARNING. AFTER A FEW MINUTES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO THE CLOSEST DEALER FOR ASSISTANCE OUT OF THE SEAT BELT. THE CONTACT STATED THAT THE ENGINE REVVED. THE VEHICLE WAS THEN TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Electrical system, Exterior lighting, Dec 2, 2016
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Electrical system, Nov 7, 2016
THE TCS AND CHECK ENGINE LIGHT CAME ON DASHBOARD ALONG WITH THE WIPER BLADES BEGIN MOVING EVEN THOUGH THE WIPER BLADE CONTROL SWITCH WAS IN THE OFF POSITION. EVERY BUTTON, HORN, AND THE WIPER BLADE/ TURN SIGNAL CONTROL ARM ON THE STEERING COLUMN WILL NOT WORK. FUSES APPEARS TO NOT BE BLOWN. NOTHING WITH TURN OFF THE FRONT WIPER BLADES. ALL OTHER ELECTRICAL BUTTONS AND THE DASHBOARD CLUSTER WORKS WITH NO MAL FUNCTION. THE HAZARDS WORK FINE AS BUTTON IS BELOW RADIO AND NOT ON STEERING COLUMN. THIS BRINGS SAFETY QUESTION OF NO TURN SIGNALS AT NIGHT AND POSSIBLY AIRBAG MIGHT NOT DEPLOY IF REST OF THE ELECTRICAL SWITCHES AND BUTTONS ARE NOT FUNCTIONING ON THE STEERING COLUMN ONLY. THIS HAPPENED INITIALLY IN MOTION ON A CITY STREET AFTER GETTING OFF A HIGHWAY AND TURNING INTO A PARKING GARAGE. MILLAGE IS BETWEEN 116000 AND 117000 MILES.
Electrical system, Interior lighting, Aug 30, 2016
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Exterior lighting, Latches/locks/linkages, Aug 30, 2016
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL EXTERIOR LIGHTS FAILED TO ILLUMINATE. IN ADDITION, THE CONTACT STATED THAT THE REAR HATCH FAILED TO LATCH. THE CONTACT HAD TO FASTEN THE REAR HATCH WITH A CORD. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS WHERE IT WAS DIAGNOSED THAT THE REMOTE AND MODULE FOR THE LATCH AND THE LIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 10/19/16*LJ THE CONSUMER STATED HE REPLACED NINE LIGHT BULBS IN THREE YEARS. THE HATCH BACK FAILED TO LOCK ON SEVERAL OCCASIONS AND IT FAILED TO OPEN AS IT WAS DESIGNED. UPDATED 10/25/16.*JB
Electrical system, Aug 15, 2016
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) IN APRIL OF 2016. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT SHE HAD TO REMAIN ON THE WAITING LIST OR CONTACT ANOTHER DEALER. SHE CONTACTED ANOTHER DEALER AND WAS INFORMED THAT THERE WAS A BACK ORDER ON THE PART AND SHE HAD TO BE PLACED ON THE WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Aug 12, 2016
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE "DO NOT RECOGNIZE KEY" WARNING MESSAGE ILLUMINATED AND THE ALARM ACTIVATED. THE CONTACT REPLACED THE KEY FOB BATTERY AND, AFTER SEVERAL MINUTES, THE ALARM TURNED OFF AND THE ENGINE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE, BUT ADVISED THAT THE STARTER COULD BE REPLACED AS A REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000. UPDATED 09/29/16*LJ *TR
Electrical system, Exterior lighting, Aug 9, 2016
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM , INTERIOR LIGHTING) AND FOR TWO MONTHS, THE MANUFACTURER FAILED TO PROVIDE THE PART FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN GOING UP A HILL OR TOWING ANOTHER VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Jun 27, 2016
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE DEALER DECLINED TO REPAIR THE VEHICLE UNDER THE RECALL. THE VEHICLE WAS REPAIRED. ONE MONTH AFTER THE VEHICLE WAS SERVICED UNDER THE RECALL BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DIFFERENT DEALER, WHO STATED THAT THE FUEL PUMP RELAY FAILURE CONSEQUENCE WAS NOT RELATED TO STALLING. THE DEALER DECLINED TO PROVIDE A RENTAL VEHICLE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Electrical system, Jun 6, 2016, fire
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, A BURNING ODOR AND SMOKE WERE PRESENT INSIDE THE VEHICLE. THE ROOF PAINT BEGAN TO BUBBLE AND MELT. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THERE WERE NO INJURIES AND A FIRE REPORT WAS NOT FILED. THE CAUSE OF THE FIRE WAS NOT DETERMINED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,450.
Electrical system, May 31, 2016, fire
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START IN THE MORNING WITHOUT WARNING. THE CONTACT ATTEMPTED TO JUMPSTART THE VEHICLE AND NOTICED A BURNING ODOR. THE BATTERY HEAD STARTED TO SMOKE, BUT THERE WAS NO FIRE. THE VEHICLE WAS TOWED TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE CONTACT HAD NOT HEARD FROM THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Electrical system, Interior lighting, Apr 25, 2016
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). AN APPOINTMENT WAS SCHEDULED, BUT THE DEALER INDICATED THAT THE PART WAS NOT AVAILABLE AFTER THE CONTACT WAITED THE ENTIRE DAY. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS TO THE DEALER. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Mar 21, 2016
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH AND PASSING ANOTHER VEHICLE, THE VEHICLE EXPERIENCED EXCESSIVE HESITATION. THE FAILURE RECURRED NUMEROUS TIMES AND BECAME PROGRESSIVELY WORSE. WHILE DRIVING 75 MPH, THE ENGINE POWER REDUCED TO 25 MPH UNTIL REACHING THE DESTINATION. THE VIN WAS NOT INCLUDED IN THE RECALL FOR THE ELECTRICAL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 61,500.
Steering, Electrical system, Service brakes, Mar 12, 2016
MY JEEP HAS STALLED TWICE WHILE I WAS MAKING A LEFT TURN. BOTH TIMES IT STALLED WITHOUT WARNING AND I LOST ALL POWER STEERING + POWER BRAKES. BOTH TIMES I HAD ABOUT 1/4 TANK OF GAS. THE FIRST TIME I WAS ABLE TO RESTART MY CAR RIGHT AWAY. THE 2ND TIME IT TOOK ME A FEW TRIES TO GET IT RESTARTED. THE DEALERSHIP CLAIMS THEY CAN'T FIND ANYTHING WRONG WITH IT. I'VE OPENED A CASE WITH JEEP.
Electrical system, Service brakes, Fuel/propulsion system, Feb 12, 2016
DEALER REQUIRES THAT I LEAVE THE VEHICLE AT THE DEALER'S REPAIR SHOP FOR AN ENTIRE DAY AND THAT I PAY THEM A RENTAL FEE FOR A LOANER CAR DURING THAT PERIOD. I WILL NOT PAY TO HAVE THESE MANUFACTURER DEFECTS CORRECTED. THERE ARE CURRENTLY FOUR (4) OUTSTANDING RECALL NOTICES ON THIS VEHICLE AND THEY WILL NOT FIX ANY OF THEM WITHOUT COMPENSATION.
Electrical system, Feb 11, 2016
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JANUARY OF 2016. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS UNABLE TO SCHEDULE AN APPOINT TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Jan 25, 2016
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Fuel/propulsion system, Jan 14, 2016
VEHICLE EITHER DOES NOT START OR STARTS AND TURNS OFF RIGHT AWAY OR RANDOMLY SHUTS DOWN