2013 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 802 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2013 reports, 23 involved a crash and 27 involved a fire. 28 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Representative owner complaints: service brakes
146 reports, newest first. Show all
Service brakes, Hydraulic, Service brakes, Jun 30, 2014
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Jun 26, 2014
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKE , SERVICE BRAKES, HYDRAULIC). HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Jun 25, 2014
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKE, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Jun 20, 2014
TL* THE CONTACT OWNS AS 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE AND PLACED THE CONTACT ON A WAITING LIST. THE MANUFACTURER STATED THAT THEY ONLY SEND ONE OR TWO REPAIR KITS PER WEEK TO THE DEALER AND DECLINED TO PROVIDE AN ESTIMATED TIME FRAME FOR REPAIR. THERE WERE NO FAILURES AT THIS TIME.
Air bags, Service brakes, Jun 20, 2014, crash
TL* THE CONTACT OWNS A 2013 JEEP CHEROKEE. THE CONTACT STATED WHILE TRAVELING 15 MPH, THE BRAKES WERE APPLIED AND THE VEHICLE FAILED TO STOP. THE VEHICLE VEERED TO THE RIGHT AND THE CONTACT CRASHED INTO A TREE BRANCH. THERE WERE NO WARNING LIGHTS ILLUMINATED WHEN THE FAILURE OCCURRED. THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGERS SIDE BUMPER WAS DAMAGED BUT THERE WERE NO PERSONS INJURED. THE VEHICLE WAS DRIVEN AND PARKED AT THE CONTACT'S RESIDENCE. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER OR MANUFACTURER. THE BUMPER WAS REPAIRED. THE FAILURE MILEAGE WAS 14,000. THE CURRENT MILEAGE WAS 15,200.
Service brakes, Jun 17, 2014
TRIED TO SCHEDULE AN APPOINTMENT TO HAVE THE RECALL PARTS FIXED WITH MY DEALER AND WAS TOLD THEY ONLY GET TWO PARTS PER WEEK AND IT WOULD BE MORE THAN A MONTH BEFORE BEING ABLE TO GET TO IT. I WAS PUT ON A LIST WITH NO IDEA OF HOW LONG IT WOULD BE. DOESN'T SEEM TO BE MUCH OF A SENSE OF URGENCY WITH THIS SERVICE CENTER. *TR
Service brakes, Jun 16, 2014
SAFETY RECALL NOTICE REGARDING DEFAULT IN BRAKES RECEIVED, CONTACT HUFFINES JEEP FOR SERVICE AND WAS ADVISED THAT IT WILL BE WEEKS OR MONTHS BEFORE REPAIR CAN BE COMPLETED AS CHRYSLER DOES NOT HAVE THE PARTS MANUFACTURED. *TR
Service brakes, Jun 10, 2014
TL* THE CONTACT OWNS A 2013 JEEP CHEROKEE.THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V15400 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Jun 10, 2014
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. .... UPDATED 08/05/14 *BF THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED. UPDATED 08/18/2014 *JS
Service brakes, Jun 2, 2014
I AM JUST TRYING TO FILE A COMPLAINT AGAINST NORTHWEST CHRYSLER JEEP DODGE IN HOUSTON TX PER INSTRUCTIONS ON MY RECALL NOTICE FOR THE BRAKE BOOSTER. THEY ARE A HORRIBLE SERVICE FACILITY AND I HAVE TRIED TO BOOK AN APPT AND THEY ARE ALL BACKED UP, SUPPOSEDLY ALL YEAR PER THE PERSON I TALKED TO. HOW IS THIS POSSIBLE??? GUESS THEY DO NOT WANT TO HELP ME. THERE PHONE NO IS 855-2665082. *TR
Vehicle speed control, Service brakes, May 2, 2014
2013 JEEP GRAND CHEROKEE WAS AT BANKING DRIVE THROUGH WHEN IT ACCELERATED SUDDENLY. BREAKS WOULD NOT STOP THE CAR AS IT ACCELERATED AND TRAVELED APPROXIMATELY 500 FEET ACROSS THREE LANES OF TRAFFIC. FINALLY CAME TO A STOP WHEN IT WAS PUSHED INTO NEUTRAL. DEALER TOWED AND SERVICE DEPARTMENT RAN TEST FOR CODES. NONE WERE FOUND. SERVICE TEST DROVE THE CAR FOR SEVERAL MILES AND DETERMINED THAT VEHICLE WAS PERFORMING AS DESIGNED. CHRYSLER SENT AN INDEPENDENT INVESTIGATOR AND THEY DETERMINED NO CODES AND VEHICLE PERFORMING AS DESIGNED. JUST BE AWARE THAT SOMETHING HAPPENED. CAR ACCELERATED AND BRAKES WOULD NOT WORK. *TR
Service brakes, Jan 29, 2014
THIS IS THE 6+ TIME THIS HAS HAPPENED BUT THIS WAS THE WORST TIME, YET. WHILE TRAVELING ON THE HIGHWAY @60-70MPH, I STEPPED ON THE BRAKE PEDAL AND IT WAS FROZEN SOLID ... WOULD NOT MOVE AN INCH ... I HAD NO BRAKES. I TOOK MY FOOT OF THE BRAKE, REAPPLIED PRESSURE TO THE BRAKE PEDAL AND STILL NOTHING. I TRIED APPLYING PRESSURE A THIRD TIME AND MY BRAKES WORKED. I TOOK THE CAR TO THE DEALER WHERE I BOUGHT IT AND THEY SAID THEY CANNOT FIND A PROBLEM. I CALLED JEEP AND THEY SAID TO TALK TO THE DEALER AGAIN. *TR
Service brakes, Nov 4, 2013
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED AND THE BRAKES ENGAGED INDEPENDENTLY. THE CONTACT APPLIED THE BRAKE PEDAL TO DISENGAGE THE CRUISE CONTROL AND THE VEHICLE BEGAN TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DETECT A TROUBLE CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,500.
Vehicle speed control, Service brakes, Engine, Sep 9, 2013, crash
WHILE PARKING IN A PARKING LOT WITH MY FOOT ON THE BRAKE PEDAL, THE ENGINE RPM'S SURGED AND I HAD TO APPLY EXTREMELY HARD FORCE ON THE BRAKE PEDAL AND SHIFT INTO NEUTRAL TO STOP AFTER TRAVELING 10 TO 15 FEET. THIS HAPPENED AGAIN AND I TOOK THE JEEP TO YARK SERVICE IN TOLEDO OH. THEY RAN A DIAGNOSIS AND COULD NOT FIND ANY CODES. MY WIFE TOOK THE JEEP AND WHILE PARKING HAD THE SAME PROBLEM. BEFORE SHE COULD STOP THE VEHICLE RAN INTO A POST AND SUSTAINED DAMAGE. I CALLED JEEP CUSTOMER SERVICE AND REPORTED IT AS A SAFETY PROBLEM ON AUG 31. I WAS TOLD TO TAKE IT BACK TO THE SERVICE DEPT. THEY SAID NOTHING COULD BE DONE AT THAT TIME. I TOOK IT BACK THE NEXT WEEK AND THE SERVICE MANAGER WAS NOT AVAILABLE. *TR
Steering, Service brakes, Engine, May 26, 2013
LOST ALL POWER WHILE DRIVING ON HIGHWAY ON FRIDAY OF MEMORIAL DAY WEEKEND. LOST BRAKES AND STEERING TOO. LUCKILY WAS ABLE TO COAST TO A STOP ON THE SHOULDER. TRIED TO RESTART MULTIPLE TIMES, AND STARTER JUST WHIRRED OVER AND OVER AND OVER. I COULDN'T EVEN DO ANYTHING TO STOP IT FROM ATTEMPTING TO START. IT WOULD ULTIMATELY GIVE UP. ROADSIDE ASSISTANCE SENT A TOW. THE NEXT DAY AT THE DEALERSHIP IT STARTED, BUT IT'S STILL THERE FOR THE LONG HOLIDAY WEEKEND. LUCKILY I WASN'T TOWING MY TRAVEL TRAILER. I'M AFRAID TO DRIVE IT AS I'VE READ OF MANY INSTANCES SIMILAR TO THIS RECURRING MANY TIMES. *TR
Steering, Service brakes, May 16, 2013, crash
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE LIMITED. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN THE STEERING FAILED AND THE BRAKES FAILED TO STOP THE VEHICLE. THIS CAUSED THE CONTACT TO HAVE A HEAD ON COLLISION WITH A TREE. THE CONTACT RECEIVED CHEST INJURIES FROM THE AIR BAG DEPLOYING AND AN INJURY TO THE SHOULDER. THE VEHICLE WAS TOWED FROM THE SCENE OF THE ACCIDENT AND WAS SCHEDULED TO BE INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 2,600. *TR
Service brakes, Apr 29, 2013, crash
ON MARCH 18, 2013 I WAS IN MY PARKING GARAGE AT THE HOSPITAL I WORK AT AND I WAS ONLY GOING ABOUT 1MPH WHEN I WENT TO PRESS THE BRAKES IT WOULDN'T STOP AT ALL I RAN RIGHT INTO THE GATE THAT OPENS THE EXIT FOR ME TO GET OUT AND DAMAGE MY FRONT END, I TOOK MY TRUCK TO THE DEALERSHIP AND THEY TOLD ME IT NEEDED A NEW VACUUM PUMP AND THEY KEPT IT 11 DAYS TO REPAIR THE DAMAGE. I BARLEY HAD MY CAR A MONTH AND ON APRIL 24, 2013 THEY SAME ACCIDENT HAPPEN I TRIED TO BRAKE LEAVING WORK AND IT WAS NO PRESSURE AT ALL IT WOULDN'T STOP I RAN RIGHT INTO THE POLE AND MY WHOLE FRONT BUMPER WAS DAMAGED ONCE AGAIN. MY TRUCK IS CURRENTLY AT THE DEALERSHIP NOW AND THEY CLAIM NOTHING IS WRONG WITH THE BRAKES AND I AM RESPONSIBLE FOR THE DAMAGES FOR THE CAR. SOMETHING IS WRONG WITH THIS TRUCK BRAKES AND I NEED SOMEONE TO REALLY LOOK INTO THIS. *TR
Service brakes, Mar 25, 2013
I WAS BACKING MY JEEP GRAND CHEROKEE 2013 WITH 2410 MILES DOWN MY DRIVEWAY SLIGHT SLANT IN REVERSE AND THE JEEP WOULDN'T STOP WHEN I APPLIED THE BRAKES. SCARY AS HECK. I PUMPED THE BRAKES AND PRESSED AS HARD AS I COULD BUT IT SEEMED THE JEEP JUST KEPT RUNNING AND MOVING IGNORING THE BRAKES I WAS PUSHING. FINALLY 60 FEET LATER AFTER PUMPING HARD THE CAR STOPPED IN THE MIDDLE OF THE STREET. I COULD HAVE HAVE KILLED SOMEONE OR BEEN INJURED MY SELF. FOR A FEW SECONDS THERE IN REVERSE I HAD NO CONTROL OF MY JEEP. SCARY. THE JEEP IGNORED THE BRAKE PEDAL AND KEPT GOING. *TR
Service brakes, Feb 26, 2013
I HAVE HAD THIS ISSUE OCCUR A FEW TIMES ON THE HIGHWAY. THE SPEEDS ARE GENERALLY BETWEEN 40-60 MPH. WHEN I PUT MY FOOT ON THE BRAKE, IT IS AS THOUGH IT IS LOCKED OR FROZEN. EACH TIME IT HAS BEGUN TO WORK AFTER A FEW TIMES RELEASING MY FOOT FROM THE BRAKE, BUT IT IS WORRISOME. I BECAME MORE WORRIED WHEN I NOTICED THAT A COUPLE OF OTHER PEOPLE HAVE REPORTED THE SAME ISSUE. IT CERTAINLY DOES NOT HAPPEN ALL THE TIME, BUT THAT IT HAPPENS AT ALL IS CONCERNING WHEN WE ARE TALKING ABOUT BRAKING AT HIGHWAY SPEED. *TR
Service brakes, Feb 12, 2013
ON 4 SEPARATE TIMES I ATTEMPTED TO SLOW THE VEHICLE ON THE HIGHWAY, APPLIED THE BRAKE PEDAL AND THE PEDAL WAS LOCKED/FROZEN. I BROUGHT THE VEHICLE TO THE DEALER I BOUGHT IT FROM, THEY DIDN'T FIND A PROBLEM GAVE ME THE CAR BACK. I CALLED JEEP THEY TOLD ME TO BRING IT TO ANOTHER DEALER, I DID. I LEFT THE CAR THERE 10 DAYS THEY TOLD ME THEY COULD NOT REPLICATE THE PROBLEM SO THERE WAS NOTHING THEY COULD DO OR JEEP/CHRYSLER COULD DO. I DROVE THE CAR HOME FROM THE DEALER AND THE EXACT PROBLEM HAPPENED 20 MINUTES AFTER LEAVING THERE. I WILL NOT DRIVE THIS CAR ANYMORE.. THE BRAKING SYSTEM IS DEFECTIVE. I HAD TWO OTHER PEOPLE TEST DRIVE THE CAR AND THEY EXPERIENCED THE SAME ISSUE. *TR
Service brakes, Hydraulic, Feb 5, 2013
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, SHE ATTEMPTED DECELERATE AND THE BRAKE PEDAL SEIZED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THE DEALER A TOTAL OF FOUR TIMES. THE MASTER CYLINDER AND THE VACUUM ASSEMBLY HOSE WERE BOTH REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED HER TO TAKE THE VEHICLE TO A DIFFERENT DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 8,000. UPDATED 2/5/14 *CN