2013 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 802 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2013 reports, 23 involved a crash and 27 involved a fire. 28 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Representative owner complaints
802 reports, newest first.
Electrical system, Oct 28, 2015
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/13/16 MA UPDATED 01/25/16.*JB
Electrical system, Oct 27, 2015, fire
I WAS DRIVING MY 2013 JEEP GRAND CHEROKEE ON A CITY STREETWHEN MY EYES AND THROAT STARTED BURNING. MY 10 MONTH OLD INFANT BEGAN TO CRY AS I REALIZED SMOKE WAS FILING THE CABIN. I PANICKED, AND PULLED OVER, TURNED OFF THE CAR AND IMMEDIATELY TOOK MY BABY OUT OF THE CAR. WE REMAINED IN THE SIDE OF THE ROAD FOR ASSISTANCE. I CONTINUED SEEING SMOKE COMING OUT OF THE RIGHT SIDE OF MY CAR. WHEN ASSISTANCE ARRIVED, I REALIZED THE RIGHT VISOR HAD CAUGHT ON FIRE AND A RESULT WAS BURNED WITH A BLACK HOLE. I TOOK MY JEEP TO THE DEALERSHIP ON JANUARY 6, 2015 TO GET IT SERVICED FOR RECALL P 36, WHICH IS RELATED TO THE SUN VISOR WIRING. I WAS TOLD BY THE DEALERSHIP, THAT THE RECALL HAD BEEN COMPLETED. I CONTACTED CHYRSLER CUSTOMER SUPPORT AFTER MY JEEP WAS ON FIRE AND FILED A COMPLAINT. THE REPRESENTATIVE WAS SO RUDE AND TOLD ME IT WOULD TAKE 2-3 BUSINESS DAYS TO GET MY CASE REVIEWED. THIS WAS NOT A SURPRISE, AS I HAVE DEALT WITH CHRYSLER CUSTOMER SERVICE IN THE PAST AND HAVE NEVER HAD A GOOD EXPERIENCE. I FEARED FOR MY SAFETY AS WELL THE SAFETY OF MY INFANT. I REFUSE TO DRIVE THAT CAR, AND WAS TOLD BY THE CUSTOMER REPRESENTATIVE THAT I SHOUKD TAKE IT TO THE DEALERSHIP. WHY THEY WOULD SUGGEST THAT ? I DON'T KNOW. I DON'T FEEL SAFE AND NOW I AM CAR LESS AS I WAIT FOR SOMEONE TO REVIEW MY CASE.
Exterior lighting, Electronic stability control (ESC), Oct 27, 2015
I HAVE ONLY OWNED THIS VEHICLE FOR TWO MONTHS. LEFT FRONT DAYTIME RUNNING LIGHT WENT OUT. HAVE HAD INTERMITTENT PROBLEMS WITH THE RIGHT REAR DIRECTIONAL GOING OUT. BULBS ARE GOOD. NOT SURE OF SOURCE OF PROBLEM. WE HAVE TAKEN THE ASSEMBLY OUT AND DIRECTIONAL WORKS. AFTER PUTTING IT BACK IN, IT DOES NOT WORK. ALSO HAPPENED AFTER A CAR WASH; NOT SURE IF THAT IS REALLY THE PROBLEM THOUGH- WE LIVE IN AZ AND HARDLY EVER GET RAIN. CURRENTLY, I DO NOT HAVE USE OF THE DIRECTIONAL IN THE REAR.
Electrical system, Oct 21, 2015
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE VEHICLE SHUT OFF AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS PLACED IN PARK, RESTARTED, AND TAKEN TO A LOCAL DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE FAILURE RECURRED AND WAS NOT REMEDIED. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,806.
Electrical system, Oct 7, 2015
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM), 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM), HOWEVER, THE PARTS TO PERFORM THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Engine and engine cooling, Oct 5, 2015
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING AT 50 MPH, THE VEHICLE OVERHEATED AND THE COOLANT WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OFF THE ROAD INTO A PARKING LOT, LOOKED UNDER THE HOOD, AND NOTICED ALL OF THE FLUID HAD DRAINED. THE DEALER STATED THAT THE RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE RADIATOR FAILURE. THE FAILURE MILEAGE WAS 50,900.
Electrical system, Oct 2, 2015
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Oct 1, 2015
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Sep 28, 2015
2013 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TOTALLY INTEGRATED POWER MODULE RECALL NOTICE ISSUES. *SMD AFTER ARRIVING TO THE DEALER FOR A SCHEDULED APPOINTMENT, THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE. *JB
Electrical system, Sep 24, 2015
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Sep 22, 2015
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Sep 15, 2015
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Tires, Sep 15, 2015
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. UPON STARTING THE VEHICLE, THE STARTER KEPT RUNNING BUT THE VEHICLE WOULD NOT START. THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,900.
Fuel/propulsion system, Sep 15, 2015
AFTER SIX MONTHS OF NO NOTICE OF THE AVAILABILITY OF THE PART TO REPAIR THE RECALL ON THE FUEL PUMP RELAY, I SCHEDULED SERVICE APPOINTMENT FOR 8/15. THE DEALER STILL DID NOT HAVE THE PART. I RECEIVED A PHONE CALL FROM HEATHER, BUSINESS DEVELOPMENT MANAGER. SHE CLAIMED I NEVER RECEIVED NOTIFICATION FOR ANY OF THE 3 RECALLS BECAUSE THE PARTS ARE NOT AVAILABLE, EVEN THOUGH THEY WERE. SHE SAID SOMEONE IN THE SERVICE CENTER IS SUPPOSED TO SCREEN THE APPOINTMENTS AND CONTACT OWNER IF PART IS NOT AVAILABLE AND ACKNOWLEDGED THAT THE DEALERSHIP HAD FAILED TO DO THIS. I SCHEDULED ANOTHER APPOINTMENT TO REPAIR RECALL AND GET BRAKES EVALUATED. I DROPPED MY CAR OFF 10 AM ON 9/4. AT 1:45, I HAD NOT HEARD FROM THE DEALERSHIP AND CALLED AND LEFT VOICEMAIL ASKING ABOUT MY CAR. AT 4 PM, STILL NO WORD FROM THE DEALERSHIP, I CALLED AGAIN AND LEFT ANOTHER MESSAGE. AT 5 PM, STILL NO WORD, I TRIED WEB CHAT ON DEALER SITE AND REP DIDNT HAVE ANY INFORMATION. THE DEALER SERVICE DEPT CLOSED AT 6, SO I WENT TO GET MY CAR. THE SERVICE REP DIDNT KNOW WHERE MY CAR WAS. ON HIS DESK WAS A POST-IT WITH MY NAME AND PHONE NUMBER ON IT. HE RETURNED AFTER 10-15 MINUTES AND TOLD ME THE MECHANICS FOUND SOMETHING WRONG WITH MY BRAKES (STARTED AFTER 8/15 SERVICE) AND WANTED MORE TIME WITH IT. I ASKED IF MY CAR WAS IN A STATE I COULD TAKE IT HOME, I HAD BEEN TO THE DEALER ENOUGH TIMES ALREADY TO GET REPAIR. WHEN HE RETURNED, HE HANDED ME THE KEY AND MADE NO ADDITIONAL COMMENTS. I ASKED IF THE RECALL HAD BEEN REPAIRED AND HE SAID, "NO." SECOND TRIP TO DEALER FOR THE FUEL PUMP RELAY RECALL, THEY HAD MY CAR FOR OVER EIGHT HOURS AND DIDN'T REPAIR THE RECALL OR ANYTHING ELSE. I EMAILED HEATHER TO SHARE MY EXPERIENCE AT THE DEALERSHIP. TO DATE I HAVE RECEIVED NO RESPONSE FROM DEALER AND THE EMAIL SITE FOR JEEP DOESNT WORK. I WILL HAVE TO FIND ANOTHER DEALER TO FIX THE FUEL RELAY RECALL AND BRAKE ISSUE.
Electrical system, Sep 14, 2015
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Other or unspecified, Sep 7, 2015
REFERENCE IMPORTANT SAFETY RECALL R09/NHTSA 14V-115, IT IS REFERENCED AS NHTSA RECALL NUMBER 15V-115 IN SAFERCAR.GOV. I RECEIVED THE SAFETY RECALL NOTIFICATION 04/10/2015. AS OF TODAY, 09/04/2015, I HAVE NOT RECEIVED A 2ND NOTIFICATION NOR WHEN TALKING WITH THE DEALERSHIP IS THERE ANY TIMETABLE OR DIRECTIVES TO REMEDY THE SAFETY RECALL. IT IS DESCRIBED THAT THE INTERNAL FUEL PUMP RELAY MAY BE FAULTY BUT THERE IS NO REPLACEMENT AT THE TIME OF NOTICE. WHEN IS THE REMEDY PART EXPECTED TO BE AVAILABLE AND WHEN CAN I EXPECT A FOLLOW-UP NOTIFICATION OF ANY KIND?
Steering, Service brakes, Engine, Sep 4, 2015
THE ENGINE AND ALL SYSTEMS STOP; TURN OFF WITHOUT NOTICE. ACTUALLY NOT A STALL, BUT ALL POWER CEASES TO WORK ABRUPTLY. THE CAR THEN MUST BE STOPPED FULLY TO ALLOW A RESTART. WITHOUT POWER STEERING OR BRAKES THE CAR IS IMMEDIATELY SUBJECT TO A REAR END COLLISION. IT HAS ALWAYS OCCURRED AT SPEEDS AROUND 15 TO 20 MPH, AND NORMALLY WHEN SLOWING. JEEP DEALERS HAVE BEEN UNABLE TO FIX THE PROBLEM AND, OF COURSE I CANNOT DUPLICATE FOR THEM AS IT OCCURS WITHOUT NOTICE PERIODICALLY. JEEP RECENTLY, FINALLY ISSUED A RECALL FOR A FIX BUT THE PROBLEM CONTINUES EVEN AFTER THEIR "FIX". THE CAR DOES HAVE AN AFTERMARKET SUPPLEMENTAL BRAKING SYSTEM TO ALLOW TOWING BY AN RV. THAT HAS BEEN DISCONNECTED AS A POSSIBLE CAUSE, BUT THE STALLS HAVE CONTINUED. I CAN'T DRIVE THE CAR NOR WILL I ALLOW MY FAMILY TO DO SO.
Electrical system, Sep 1, 2015
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000(ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Aug 24, 2015
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE ENGINE, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS BEFORE THE VEHICLE RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Electrical system, Aug 21, 2015
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Electrical system, Aug 20, 2015
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Aug 19, 2015
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Aug 19, 2015
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Other or unspecified, Aug 18, 2015, fire
OCT 7, 2014: NHTSA 14V-391 OR FCA P36 SAFETY RECALL REPAIR WAS DONE AT A LOCAL CHRYSLER JEEP DEALERSHIP. APR 30, 2015: VEHICLE TAKEN TO SAME DEALERSHIP TO CHECK A BUZZING SOUND IN THE RH SUN VISOR AREA, SERVICE TECHNICIAN COULD NOT DUPLICATE THE CUSTOMER COMPLAINT. MAY 19, 2015: SUDDEN ACRID SMOKE ODOR DETECTED WHILE DRIVING, PULLED TO CURB AND TURNED OFF MOTOR. SOME SMOKE INHALATION BUT NO BURN INJURIES TO DRIVER. NOTICED BLACK AND WHITE MELTED AREAS ON RH SUN VISOR, RH VANITY MIRROR AND RH HEADLINER. EXTERNAL ROOF AREA ABOVE THE RH SUN VISOR HAD APPROXIMATE 3" CRACK AND THE PAINT WAS SPLIT OPEN FROM THE EXTREME HEAT, DIGITAL PHOTOS TAKEN. ON JUN 30, 2015, WE LEARNED THE "THE SOURCE OF THE FIRE WAS NOT RELATED TO THE P36 REPAIR, BUT WAS FOR ANOTHER CAUSE". ON JUL 10, 2015, WE LEARNED THE P36 REPAIR PLASTIC SHROUD WAS INTACT AND THE CAUSE OF THE FIRE WAS FOUND IN THE WIRING HARNESS ABOVE THE SUN VISOR IN THE HEADLINER AREA. CHRYSLER JEEP DENIED OUR WARRANTY REPAIR REQUEST ON JUL 24, 2015, BECAUSE THE SOURCE OF THE FIRE COULD NOT BE TRACED BACK TO A FACTORY DEFECT IN MATERIALS OR WORKMANSHIP. ON JUL 27, 2015, OUR LOCAL CHRYSLER JEEP DEALER DECIDED TO REPAIR OUR VEHICLE, AT THEIR COST, BECAUSE WE WERE VALUED CUSTOMERS, BUT THE DECISION CAME THE SAME DAY A LETTER WAS READ BY THE DEALERSHIP GENERAL MANAGER THAT SAID WE MAY PURSUE A REMEDY USING THE CALIFORNIA LEMON LAW. WE FOUND THERE WERE MORE THAN 91 OTHER SIMILAR INCIDENTS IN 2011-2014 JEEP GRAND CHEROKEE AND DODGE DURANGO VEHICLES, AND AT LEAST 8 MORE EXPERIENCED FIRES AFTER THE P36 SAFETY RECALL REPAIR HAD BEEN COMPLETED. WE ENCOURAGE NHTSA TO HAVE FCA INSTALL CIRCUIT BREAKERS IN VANITY LAMP WIRING HARNESSES FOR 2011-2014 JEEP GRAND CHEROKEE AND DODGE DURANGO VEHICLES. OUR VEHICLE REPAIR WAS COMPLETED AFTER 13 WEEKS, ON AUG 18, 2015
Electrical system, Aug 17, 2015
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.