Sayzia

2014 Jeep Grand Cherokee

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 2,376 owner complaints filed for this model year. This is the highest complaint count among 26 Grand Cherokee model years with reports.

Complaints by model year
  15. 2,376

Of the 2014 reports, 151 involved a crash and 40 involved a fire. 139 people were injured.

Primary concernElectrical system483 reports · 20% of complaints
Owner complaints2,376Filed with NHTSA
Recall relationship19 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system483
  2. Power train474
  3. Engine408
  4. Seats338
  5. Other or unspecified271
  6. Service brakes268
  7. Air bags209
  8. Seat belts187

Recalls and investigations

  1. Engine and engine coolingJun 8, 2023

    Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    An engine stall can increase the risk of a crash.

    Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

    Campaign 23V411000 on NHTSA.gov

  2. Fuel system, diesel, delivery, fuel pumpJun 9, 2022

    Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

    Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

    Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

    Campaign 22V406000 on NHTSA.gov

  3. Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020

    Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

    Combustion in the intake manifold can increase the risk of a fire.

    FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

    Campaign 20V699000 on NHTSA.gov

  4. Engine and engine cooling, engine, dieselAug 13, 2020

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    An engine stall can increase the risk of a crash.

    FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.

    Campaign 20V475000 on NHTSA.gov

  5. Electrical system, wiringMay 17, 2018

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Campaign 18V332000 on NHTSA.gov

  6. Electrical system, alternator/generator/regulatorNov 21, 2017

    Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.

    Campaign 17V741000 on NHTSA.gov

  7. Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017

    Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.

    A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

    ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.

    Campaign 17E061000 on NHTSA.gov

  8. Service brakesSep 18, 2017

    Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

    If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.

    Campaign 17V572000 on NHTSA.gov

  9. Electrical system, alternator/generator/regulatorJul 10, 2017

    Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

    Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.

    Campaign 17V435000 on NHTSA.gov

  10. Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016

    Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

    Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

    Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

    Campaign 16V240000 on NHTSA.gov

  11. Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

    Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

    Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

    Campaign 15V461000 on NHTSA.gov

  12. Seat beltsOct 14, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light “MIL” should illuminate to initially warn drivers of a failure.

    If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.

    Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.

    Campaign 14V643000 on NHTSA.gov

  13. Electronic stability control (ESC)Oct 8, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.

    If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.

    Campaign 14V636000 on NHTSA.gov

  14. Electrical system, alternator/generator/regulatorOct 8, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

    Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.

    Campaign 14V634000 on NHTSA.gov

  15. Electrical system, wiringJul 2, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

    If the vanity lamp wiring shorts, there is an increased risk of fire.

    Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.

    Campaign 14V391000 on NHTSA.gov

  16. Vehicle speed control, accelerator pedalJun 4, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.

    The unintended continued acceleration may increase the risk of a crash.

    Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.

    Campaign 14V293000 on NHTSA.gov

  17. Service brakesApr 1, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

    The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.

    Campaign 14V154000 on NHTSA.gov

  18. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleOct 17, 2013

    Chrysler Group, LLC (Chrysler) is recalling certain model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013. Due to a disruption of computer communications and loose alternator ground wires, the affected vehicles may experience random illumination of multiple instrument cluster warning lights, loss of cluster illumination and loss of anti-lock brake system (ABS) and electronic stability control (ESC) function. Because of these conditions, the vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 101, "Controls and Displays," and No. 126, "Electronic Stability Control Systems."

    A loss of ABS and ESC function reduces the driver's ability to control the vehicle. Drivers would not be warned of brake system failures or any other failures which would be illuminated on the dashboard display. Either condition increases the risk of a crash.

    Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N58.

    Campaign 13V483000 on NHTSA.gov

  19. Exterior lightingJul 2, 2013

    Chrysler is recalling certain model year 2014, non-SRT trimmed, Grand Cherokee vehicles manufactured January 14, 2013, through March 20, 2013 equipped with premium headlamps. In the affected vehicles, when switching between daytime running lights and parking lights, electrical spikes may cause the parking lamps to turn off. Without properly functioning parking lamps these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."

    Without parking lamps, the vehicle may not be as visible to other vehicles, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will update the Central Body Controller software, free of charge. The recall BEGAN ON September 12, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N42.

    Campaign 13V289000 on NHTSA.gov

Representative owner complaints: electrical system

483 reports, newest first. Show all

  1. Electrical system, Exterior lighting, Jul 13, 2016

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE PASSENGER SIDE HEAD LAMP BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEAD LAMP WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

  2. Electrical system, Jul 12, 2016

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, AN UNKNOWN CHIME WAS HEARD AND THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE LOST POWER, BUT WAS ABLE TO RESTART. THE VEHICLE CONSTANTLY LOST ALL ELECTRICAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.

  3. Power train, Electrical system, Jun 26, 2016

    THIS HAS TO DO WITH THE ELECTRONIC SHIFTER THAT HAS BEEN IN THE NEWS LATELY. I HAVE READ THAT, FINALLY, CHRYSLER IS ADDRESSING THIS PROBLEM. THE SOLUTION THEY HAVE COME UP WITH, TO PUT THE CAR IN PARK IF THE DRIVER'S DOOR IS OPENED, DOES NOT SUFFICE TO FIX THIS ISSUE. HERE IS WHY: I HAVE HAD THE SITUATION, WHERE I PULL MY CAR INTO MY GARAGE WHICH IS ON A SLIGHT INCLINE. MY KIDS JUMP OUT OF THE CAR, AND WALK AROUND THE BACK TO GET INTO THE HOUSE. AS IS OFTEN THE CASE, I HAVE A FEW THINGS TO GATHER UP, SO I AM NOT AS QUICK TO EXIT THE CAR AS THEY ARE. KIDS ARE BEHIND THE CAR AND I TAKE MY FOOT OFF THE BRAKE AND THE CAR STARTS ROLLING BACKWARD WHILE THE KIDS ARE BEHIND IT. IT IS ONLY BY EXTREME LUCK THAT I DID NOT KILL BOTH MY CHILDREN. I WOULD LIKE TO ADD, THAT EVEN THOUGH I AM PAINFULLY AWARE OF THE SITUATION WITH THE SHIFTER, AND I AM EXTREMELY DILIGENT, YOU CAN BECOME DISTRACTED AND FORGET. FOR THE RECORD, I HAVE SENT MESSAGES TO CHRYSLER (SPECIFICALLY, WHEN THEY SENT THEIR CUSTOMER SATISFACTION SURVEY AFTER I FIRST RECEIVED THE CAR) THAT MENTIONS THIS AS A PROBLEM. I HAVE BROUGHT IT TO THE DEALER'S ATTENTION. NO RESPONSE. THIS IS A BIG PROBLEM. THE SECOND I READ ABOUT THAT YOUNG MAN GETTING KILLED IN LA I SAID TO MY SON THAT I WOULD GUARANTEE HE WAS DRIVING A JEEP. I HAVE BEEN SAYING SOMEONE WAS GOING TO GET KILLED FOR NEARLY TWO YEARS, AND NOW SOMEONE HAS. AND, I WOULD BE WILLING TO BET THERE ARE OTHERS WHO JUST DIDN'T REALIZE WHY OR WHAT HAPPENED TO THEM. PLEASE REQUIRE THEM TO MAKE A BETTER FIX AND TO CALL EACH AND EVERY JEEP OWNER AND VERBALLY DESCRIBE THIS ISSUE. THERE ARE PEOPLE WHO DON'T READ THEIR MAIL, WHO DO NOT SPEAK ENGLISH ETC. THEIR FIX IS NOT GOING TO ALLEVIATE THIS PROBLEM. THANK YOU. *TR

  4. Power train, Electrical system, Jun 17, 2016

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, "DO NOT DRIVE IN PARK" WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER AND EXITED THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,150. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  5. Electrical system, Service brakes, May 23, 2016

    MY EMERGENCY BRAKE LIGHT IS FLASHING ON MY DASH BOARD, AND IT IS MAKING A CHIMING NOISE WHEN FLASHING AS I DRIVE MY JEEP. THE MAIN ISSUE OTHER THAN HAVING IT GOING ON AND OFF SOME TIME A FEW TIME A DAY SOMETIMES NOT FOR A WEEK THAN A FEW DAYS IN A ROW IS THAT WHEN I AM ON AN OPEN HIGHWAY WITH CRUISE CONTROL ON DOING 70 MPH THE CRUISE CONTROL WILL SHUT OFF EVERY TIME IT FLASHES. I FELL THE THIS IS A SAFETY ISSUE WHEN YOUR CRUISE CONTROLS SHUTS DOWN WITHOUT ANY WARNING. THE DEALER HAS NOT CORRECTED THIS ISSUE. I JUST GOT A RECALL NOTICE TO DAY S27/NHTSA 16V-240 TO MAKE SURE MY VEHICLE IS IN PARK AND FOOT BRAKE ON. MY FOOT BRAKES SAYS IT IS ON AT 70 MPH WHEN IT IS NOT ON. THIS HAPPENED A LOT TODAY ON MY TRIP, BUT HAS BEEN GOING ON FOR OVER A YEAR

  6. Electrical system, Engine, May 16, 2016

    THIS MORNING5/16/16 I TURNED MY GRAND CHEROKEE ON,PROCEEDED TO DRIVE TO WORK, I FELT THAT THE CAR WAS NOT CHANGING GEARS, IT HESITATES AND THE ENGINE LIGHT CAME ON AN OFF,AFTER DRIVING ABOUT 4 MILES THE CAR STOPPED AND WENT INTO NEUTRAL WITHOUT ME CHANGING GEARS. THIS IS NOT THE FIRST PROBLEM I HAVE SINCE I PURCHASED THIS VEHICLE. IT HAS BEEN AT THE DEALER MORE THAN ONE TIME FOR THE SAME PROBLEM, WHICH INCLUDE: SELF-ACCELARATION WHILE DRIVING, STALLING IN HIGH WAY, AND FEW OTHER RECALLS FROM THE COMPANY. IT HAS BEEN A NIGHT MARE SINCE I PURCHASED THIS 2014 GRAND CHEROKEE, ONE PROBLEM AFTER THE OTHER! MORE THAN DISSAPOINTED WITH THIS CAR.

  7. Electrical system, Air bags, Mar 25, 2016

    HAVE 2 RECALLS, P36/NHTSA 14V-391 AND P67/NHTSA 14V-643, THAT HAVE YET TO BE FIXED. THE P36 IS FROM AUGUST 2014 AND P67 FROM APPROX 1YR AGO.THE DEALER, NOW APPLE CHRYSLER/JEEP HANOVER, PA, TOLD ME I AM ON A WAITING LIST DUE TO NO PARTS TO FIX FOR P36 AND HAVE ASKED THEM SEVERAL TIMES FOR P67 TO INCLUDE DURING NORMAL SERVICE. NEITHER HAVE BEEN FIXED TO DATE. WROTE CHRYSLER SOME 6 MONTHS AGO ABOUT THE PROBLEM AND THEY PASSED ME TO THE DEALER WHO SAID THEY WOULD GET BACK TO ME - STILL NO RESPONSE. EMAILED A COMPLAINT TO CHRYSLER CORP AGAIN TODAY. MY WIFE ONLY DRIVES THE VEHICLE WHEN SHE MUST, FOR FEAR IT MAY CATCH FIRE OR THE PASSIVE RESTRAINT SYSTEM TO FAIL WITH GRANDCHILDREN ABOARD. THESE RECALLS, OVER A YEAR OLD, SHOWS CHRYSLER HAS NO REGARD FOR IT'S CUSTOMERS LETTING THEM DRIVE UNSAFE VEHICLES FOR A LONG PERIOD OF TIME.

  8. Power train, Electrical system, Mar 21, 2016, crash

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. ONCE THE VEHICLE WAS SHIFTED INTO PARK, IT DID NOT REGISTER THE CORRECT GEAR. THE CONTACT'S VEHICLE ROLLED AWAY AND STRUCK ANOTHER VEHICLE. THE FAILURE OCCURRED ONCE A WEEK. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. DUE TO THE FAILURE, THE DRIVER SIDE DOORS, DRIVER SIDE REAR WINDOW QUARTER, REAR BUMPER, AND OTHER DRIVER SIDE COMPONENTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.

  9. Power train, Electrical system, Feb 9, 2016

    ELECTRONIC GEAR SHIFTIER NOT RELIABLE. THERE IS NO FEELING OR SENSE OF PROPER GEAR ENGAGEMENT. I SIT EACH DAY AND REV UP ENGINE THINKING I HAVE ENGAGED DRIVE MODE. YOU NEVER KNOW WHEN YOU HAVE PROPERLY ENGAGED PARK FEATURE. I HAVE GOTTEN ONE LEG OUT OF CAR WHILE AUTO STARTS MOVING.THIS ELECTRONIC FEATURE IS UNSAFE. OTHERWISE THIS IS THE BEST NEW CAR I HAVE EVER OWNED. NO ACCIDENTS BUT I AM EXTRA CAREFUL WITH THIS GEAR SHIFT. I WILL NEVER BUY ANOTHER CARE WITH THIS INNOVATION. THE PROBLEM HAPPENS AT STARTUP AND SHUTDOWN / EXIT MODE. SCARY TO EXIT AUTO AND SOMEONE NOTIFY YOU LATER THAT THE AUTO ENGINE IS STILL RUNNING AND IN NEUTRAL. MODE. JERRY

  10. Electrical system, Air bags, Seat belts, Dec 17, 2015

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V634000 (AIR BAGS, SEAT BELTS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  11. Electrical system, Dec 15, 2015

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  12. Power train, Electrical system, Engine, Dec 15, 2015, crash

    MY CURRENT LEASE, A 2014 JEEP GRAND CHEROKEE LAREDO, HAS BEEN PLAGUED WITH DEFECTS. THERE HAVE BEEN 9 RECALLS, 16 SERVICE BULLETINS, AND 5 INVESTIGATIONS'.IN ADDITION THERE ARE 587 DRIVER/OWNER COMPLAINTS. MY PROBLEMS: INSTABILITY OF THE TRANSMISSION. AFTER PARKING NEXT TO A STORAGE BIN, TRANSMISSION SLIPPED OUT OF PARK AND THE JEEP MOVED FORWARD CRUSHING MY LEG IN THE DOOR AND DENTING/SCRATCHING THE EXTERIOR OF VEHICLE. THERE HAS BEEN NO INDICATION THAT FCA (JEEP) HAS RESOLVED THIS ISSUE. ANOTHER PROBLEM I'M HAVING, WHICH HAS BEEN PLAGUING MANY OTHER JEEP OWNERS, IS WHERE THE ENGINE WARNING LIGHT ILLUMINATES WITH NO INDICATION OF SPECIFIC INFORMATION WITH REGARD TO WHAT THE MALFUNCTION MIGHT BE. AFTER 5 SERVICE VISITS OVER THE PAST 2 YEARS , JEEP HAS PROVEN THEY UNABLE TO REMEDY THIS. I CONTINUE DRIVING WITH UNCERTAINTY AND STRESS WITH MY PASSENGERS AND I FEARING OURLIVES MAY BE ENDANGERED. THE ENGINE LIGHT IS CURRENTLY ILLUMINATED. I AM NOT GETTING THE LEVEL OF VEHICLE SAFETY AND DEPENDABILITY I AM PAYING FOR. I HAVE FILED A COMPLAINT ON THE WEBSITE OF JEEP AND HAVE OFFERED FCA(JEEP) A SETTLEMENT WHEREBY I WOULD BE REFUNDED THE LEASING CHARGES I PAID AND THE COMPANY WOULD CONSENT TO AN EARLY TERMINATION OF THE LEASE WITH NO PENALTIES OR CHARGES. FCA(JEEP) HAS FAILED TO REMEDY MY PROBLEM. (PLEASE SEE ATTACHED DETAILS) FCA US LLC IS REQUIRED TO EXECUTE CERTAIN PERFORMANCE OBLIGATIONS , PURSUANT TO THE JULY 24, 2015 CONSENT ORDER, AMENDED DECEMBER 8, 2015, THE OBJECTIVES OF WHICH ARE TO MITIGATE THE RISKS OF HARM AND PROMOTE SAFETY FOR WE, THE CONSUMERS. FCA, HOWEVER, PERSISTS IN VIOLATING AND DISREGARDING ME IN A BLATANT ACT OF NON-COMPLIANCE WITH THE ORDER. I SEEK ASSISTANCE IN EXPEDITING REMEDIAL ACTION IN THIS MATTER AS A VICTIM, AND THE PROTECTION OF MY RIGHTS AS A CONSUMER, AND AS AN AMERICAN CITIZEN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  13. Steering, Power train, Electrical system, Dec 14, 2015, crash

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO REVERSE INDEPENDENTLY WHILE THE ENGINE WAS ON. THERE WAS NO OCCUPANT IN THE VEHICLE. THE VEHICLE TRAVELED ACROSS THE STREET AND CRASHED INTO A MAILBOX, THEN PROCEEDED TO ROLL UP AN INCLINED DRIVEWAY WHILE STILL IN REVERSE. THE CONTACT ATTEMPTED TO ENTER THE VEHICLE BUT THE VEHICLE THEN MOVED FORWARD AND KNOCKED THE CONTACT TO THE GROUND, DRIVING OVER HER LEGS. THE VEHICLE EVENTUALLY STOPPED AND CRASHED INTO A FENCE. THE CONTACT SUSTAINED LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE BODY DAMAGES WERE REPAIRED BUT THE FAILURE WAS NOT DETERMINED. THE FAILURE WAS RECURRING. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 04/08/16*LJ

  14. Electrical system, Dec 9, 2015

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE IGNITION WAS TURNED TO THE OFF POSITION AND BACK ON AND THE INSTRUMENT PANEL OPERATED NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A SYSTEM UPDATE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V643000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7. PARTS DISTRIBUTION DISCONNECT.

  15. Power train, Electrical system, Vehicle speed control, Nov 24, 2015

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE JERKED AND INDEPENDENTLY SLOWED DOWN AFTER AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL FAILED TO RESPOND. THE CONTACT HAD TO HIT THE GEAR SHIFT. THE ENGINE REVVED AND WENT INTO SPORTS MODE. THE CONTACT CONTINUED TO HIT THE GEAR SHIFT UNTIL THE VEHICLE SHIFTED BACK INTO GEAR. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. UPON PURCHASING THE VEHICLE, THEY WERE TOLD THAT IF THE VEHICLE INDEPENDENTLY SHIFTED INTO SPORTS MODE, THEY SHOULD PUSH THE GEAR SHIFT BACK TO CHANGE THE MODE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

  16. Steering, Electrical system, Seats, Nov 23, 2015

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A RANDOM FAILURE WITH THE INSTRUMENT CLUSTER WARNING INDICATORS FLICKERING WITHOUT WARNING. THE RADIO AND VENT CONTROLS FAILED TO WORK FOR HEAT AND AIR CONDITIONING, THE HEATED SEATS HAD ISSUES, AND THE STEERING WHEEL BECAME EXTREMELY HOT. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THEY WERE NOT ABLE TO PROVIDE A REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

  17. Electrical system, Nov 14, 2015

    DASHBOARD ON THE CAR KEEPS TURNING ON AND OFF BY ITSELF DRAINING BATTERY POWER. CAR WAS TAKEN TO DEALERSHIP FOR REPAIRS. THEY LOOKED AT IT REPLACE THE BATTERY FOR $900 DID NOT FIX THE ISSUE. THE CAR CONTINUES TO EXPERIENCE THE SAME PROBLEM ISSUE WAS NEVER RESOLVED.

  18. Electrical system, Structure, Visibility/wiper, Oct 30, 2015

    TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THERE WAS A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS UNABLE TO BE DIAGNOSED. THE CONTACT MENTIONED THAT THE VEHICLE HAD THE TRANSMISSION REPLACED PRIOR TO THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000(STRUCTURE) AND 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  19. Electrical system, Oct 19, 2015

    THE HORN AND REAR WIPER BEGAN TO GO OFF AUTOMATICALLY ALONG WITH THE CONSOLE SCREENS FLASHING RESULTING IN THE VEHICLE TURNING OFF AT A STOP LIGHT. AFTER GETTING IT STARTED BACK UP, WHILE ON THE FREEWAY (70 MPH), THE HORN BEGAN HONKING ON ITS OWN AGAIN AND I WAS AFRAID THE VEHICLE WOULD TURN OFF ON THE FREEWAY RESULTING IN A POTENTIALLY DISASTROUS SITUATION SO I EXITED THE FREEWAY AND CAREFULLY PROCEEDED TO THE JEEP DEALERSHIP WHERE AFTER A FEW DAYS THEY DIAGNOSED IT WITH A FAULTY TOTAL INTEGRATED POWER MODULE (TIPM). IT WAS APPARENTLY NOT COVERED DUE TO THE FACT THAT I HAD APPROXIMATELY 38K MILES, INSTEAD OF 36K OF BELOW. HOW CAN AN ELECTRICAL SYSTEM FAIL DUE TO "NORMAL WEAR & TEAR"? I FEEL THIS SHOULD HAVE BEEN COVERED UNDER WARRANTY INSTEAD OF BECOMING AN OUT OF POCKET EXPENSE FOR ME. I'M NERVOUS ABOUT DRIVING MY VEHICLE EVEN AFTER THE TIPM WAS REPLACED; IT DOESN'T FEEL THE SAME.

  20. Electrical system, Structure, Oct 14, 2015

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE LIFTGATE FAILED TO FUNCTION AND THE ETC WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

  21. Power train, Electrical system, Air bags, Oct 11, 2015

    BOUGHT NEW IN APRIL 2013. SINCE THEN, JEEP HAS BEEN IN DEALERS SERVICE DEPT FOR MANY ELECTRICAL PROBLEMS, TRANSMISSION PROBLEMS, DOWN LOADS TO CONTROL MODULES AND FRONT AND REAR BUMPERS JUST FALLING OFF. RADIO WAS REPLACED, WIRING HARNESS REPLACED, MANY CONTROL MODULARS REPLACED, GENERATOR AND BATTERY REPLACED AND THE DEALER EVEN ADDED AN EXTRA NEGATIVE WIRE TO THE JEEP TO STOP THE EXTERIOR AND INTERIOR LIGHTS FROM JUST TURNING OFF AND ON, ALTERING THE JEEPS DESIGN. MY JEEP THEN BEGAN TURNING ON AND OFF CERTAIN CONTROLS, LIKE THE WIPERS WOULD JUST COME ON AND OFF, THE RADIO WOULD GO UP AND DOWN IN SOUND THEN THE WHOLE SCREEN WOULD GO BLACK, TURNING OFF ON ITS OWN, DEALER HAD TO REPLACE THE ENTIRE RADIO SYSTEM. RECENT REPAIRS WERE THE TRANSMISSION, WHICH HAVE BEEN AN ONGOING PROBLEM WITHIN MONTH OF PURCHASE. THE JEEP WOULD NOT GO HIGHER THE 2ND GEAR. DEALER HAD TO REMOVE CERTAIN CODES, REPLACE WITH NEW CODES AND REPROGRAM THE TCM CONTROL MODULE. THIS HAS BEEN DONE MANY TIMES. JUST LAST MONTH, THE FRONT AND REAR BUMPERS JUST BEGAN TO FALL APART. DEALER HAD TO SEND JEEP TO A BODY SHOP FOR REPAIRS. THE JEEP IS IN MINT CONDITION AND AWAYS HAS. IT'S SERVICE RECORD IS PROOF OF PROPER MAINTEANCE ON SCHEDULE. ON ONE OCCASION AFTER THE DEALER ATTEMPTEDTO FINX THE LIGHTS FROM GOING OUT AND HAD THE JEEP FOR SEVRAL WEEKS, THE DEALER TOLD ME THEY GO THE LIGHTS TO AT LEAST NOT GO OUT BUT IT STILL HAS A SLIGHT FLICKER. WHEN I TOLD THE DEALERSHIP THAT'S NOT FIXED RIGHT, THE DEALER TOLD ME THAT THEY CONSIDERED THE REPAIRS COMMERCIALLY ACCEPTABLE. IT'S BEEN ALMOST A YEAR SINCE I HIRED AN ATTORNEY TO ADDRESS THIS UNDER THE LEMON LAW BUT CHRYSLER CONTINUES TO DRAG THIS ISSUE OUT WITHOUT ADDRESSING THE SAFETY ISSUES MY FAMILY CONTINUES TO ENDURE ON A DAILY BASIS . ASKING THE ATTORNEY TO BECOME MORE INVOLVED, I WAS TOLD THEY HAVE TO DO WHAT THE LAW ALLOWS

  22. Electrical system, Wheels, Other or unspecified, Oct 2, 2015

    TIRE PRESSURE MONITORING SYSTEM REQUIRES TIRE PRESSURE ADJUSTMENT ABOUT EVERY TWO WEEKS BECAUSE OF LOW PRESSURE IN ONE OR MORE WHEELS. DEALER EITHER CANNOT OR DOES NOT WANT TO FIX IT BUT HOPES FOR A JEEP ADVISORY OR RECALL. OWNER BELIEVES ELECTRONIC CONNECTIONS IN WHEELS ARE FAULTY AND ONE OR MORE LEAKS AIR. CONSTANT LEAKAGE OF AIR REPRESENTS A POTENTIAL DRIVING HAZARD. AFTER 12 FLASH UPDATES TO ELECTRONIC SYSTEMS AND PAST FAILURE OF ELECTRONIC TRANSMISSION CONTROL SYSTEM TO SHIFT OUT OF PARK, IT IS CLEAR THAT ALL ELECTRONIC CONTROL SYSTEMS WITHOUT REDUNDANCY REPRESENT LIFE THREATENING POTENTIAL FAILURES IN ALL SYTEMS. WHEN SUCH FAILURE OCCUR, OWNERS WILL BE UNABLE TO PROVE WHAT REALLY HAPPENED. THE PERFECT CRIME!

  23. Power train, Electrical system, Sep 29, 2015

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS NOT DOWNSHIFTING FROM 3RD TO 2ND OR TO 1ST GEAR. IF THE VEHICLE WERE SHIFTED MANUALLY OR FROM A COMPLETE STOP, THE VEHICLE WOULD SHIFT INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC INFORMED THAT THE FAILURE WAS COMMONLY EXPERIENCED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE.

  24. Power train, Electrical system, Other or unspecified, Sep 26, 2015

    ON JULY 16, 2015, WITH ABOUT 5,000 MILES, THE ELECTRICAL SYSTEM FAILED AND THE VEHICLE WAS TOWED TO MY DEALERSHIP. ON JULY 21, 2015, WE LEARNED THAT IT HAD LOST THE KEY AND DONE NOTHING TO REPAIR IT. ON JULY 22, 2015, IT WAS TOWED TO ANOTHER JEEP DEALERSHIP. ON JULY 23, 2015, WE WERE ADVISED THAT THE PROBLEMS WERE CAUSED BY A BAD BATTERY. ON JULY 25, 2015, WHEN WE WENT TO PICK IT UP, IT WOULD NOT START EVEN WITH A NEW BATTERY. ON JULY 27, 2015, WE WERE TOLD THAT ANOTHER NEW BATTERY HAD BEEN INSTALLED. ON JULY 28, 2015, WE PICKED UP THE VEHICLE BUT ON AUGUST 14, 2015, THE ELECTRICAL SYSTEM AGAIN FAILED AND IT WAS AGAIN TOWED TO THE SECOND DEALERSHIP. ON AUGUST 17, 2015, WE WERE ADVISED THAT THE VEHICLE HAD BEEN REPAIRED BY REPLACING VARIOUS ELECTRICAL COMPONENTS. ON SEPTEMBER 15, 2015, THE ELECTRICAL SYSTEM AGAIN FAILED CAUSING THE ABS AND AWD SYSTEMS TO RAPIDLY CYCLE ON AND OFF; THE TRANSMISSION TO RAPIDLY SHIFT THROUGH BOTH FORWARD AND REVERSE GEARS; AND FOR THE VEHICLE TO LURCH FORWARD AND BACKWARD. A THIRD JEEP DEALERSHIP REFUSED TO SERVICE IT BECAUSE OF ITS HISTORY. ON SEPTEMBER 17, 2015, THE VEHICLE WAS AGAIN TOWED TO THE SECOND DEALERSHIP. IT HAD ONLY 5757 MILES ON THE ODOMETER. ON SEPTEMBER 24, 2015, WE WERE TOLD THAT THE DEALERSHIP THOUGHT THE PROBLEM MIGHT BE WITH A CRASH SENSOR AND PROPOSED THAT THE SENSOR BE DISABLED. ON SEPTEMBER 25, 2015, AFTER WE OBJECTED TO DISABLING A SAFETY SENSOR, WE WERE TOLD THAT SENSORS HAD BEEN ORDERED FOR THE ADAPTIVE CRUISE AND SPEED CONTROLS, BUT AS OF TODAY, THE DEALERSHIP HAS NOT REPAIRED THE VEHICLE AND IS UNCERTAIN WHETHER IT CAN REPAIR IT. THE VEHICLE HAS BEEN AT A DEALERSHIP 25 OUT OF THE PAST 72 DAYS. THE DEALERSHIP HAS NOT REPAIRED THE VEHICLE; WILL NOT SAY THAT IT CAN BE REPAIRED; AND WILL NOT SAY THAT IT WILL BE SAFE TO OPERATE. JEEP REFUSES TO HELP. WE DON'T WANT TO DIE IN THIS VEHICLE. PLEASE HELP US.

  25. Power train, Electrical system, Engine, Sep 21, 2015

    THE PROBLEM(S) THAT I HAVE HAD OR CURRENTLY HAVE WITH MY VEHICLE ARE AS FOLLOWS: 1. JULY 8, 2015: (MILEAGE 12,453) CAR DASH LIGHTS WERE LIGHTING UP AND THEN THE ENGINE DIED LATER IN THE MIDDLE OF THE ROAD. FINALLY THE CAR STARTED UP HOWEVER THE TRANSMISSION WOULD NOT SHIFT AND I DROVE IT HOME IN LOW GEAR. ON JULY 9, 2015, I TOOK THE CAR INTO CAMPBELL CHRYSLER SERVICE DEPARTMENT IN CENTRALIA WASHINGTON (SEE SERVICE SLIP) AND IT WAS RETURNED TO ME ON JULY 13, 2015. 2. JULY 15, 2015: AGAIN, THE CAR DASH LIGHTS WERE LIT UP AND THE CAR WAS STUCK IN LOW GEAR. I TURNED THE CAR INTO TO CAMPBELL CHRYSLER SERVICE DEPARTMENT (SEE SERVICE SLIP) ON JULY 16, 2015. THE CAR WAS RETURNED TO ME ON AUGUST 18, 2015. 3. AUGUST 24, 2015: AGAIN THE CAR DASH LIGHTS WERE LIT UP AND THE CAR STUCK IN LOW GEAR AND THE MOTOR WAS SURGING. I TOOK THE CAR BACK TO CAMPBELL CHRYSLER SERVICE DEPARTMENT ON AUGUST 25, 2015. THE CAR WAS RETURNED ON AUGUST 28, 2015. 4. AUGUST 31, 2015: I DROVE TO SEATTLE AND AGAIN THE CHECK ENGINE LIGHT CAME ON AND THE SHIFTER LIGHTS WOULD FLASH AND SPEEDOMETER NUMBERS WOULD GO FROM LARGE FONT TO SMALL FONT. WHEN DASH LIGHTS AND WARNING LIGHTS PLUS DIFFERENT CHARACTERS FLASHED THEN THE ENGINE WOULD SURGE. CURRENTLY, THE CAR WAS BROUGHT BACK TO CAMPBELL CHRYSLER SERVICE DEPARTMENT ON SEPTEMBER 16, 2015 BECAUSE ALL THE WARNING LIGHTS CAME ON, AGAIN. THIS VEHICLE HAS BECOME A SAFETY HAZARD FOR MY FAMILY. IM NOT COMFORTABLE DRIVING THE CAR AND CONCERNED FOR MY SAFETY AS WELL AS MY FAMILIES. THE FIRST TIME THE CAR STALLED ON ME IT HAPPENED AT A STOP SIGN ON A TWO WAY HIGHWAY. THE ENGINE SURGING IS ALSO A SAFETY ISSUE. I HAVE BEEN WITH-OUT MY CAR OVER 43 PLUS DAYS AND HAVE BEEN GREATLY INCONVENIENCED.