2014 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,376 owner complaints filed for this model year. This is the highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2014 reports, 151 involved a crash and 40 involved a fire. 139 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleOct 17, 2013
Chrysler Group, LLC (Chrysler) is recalling certain model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013. Due to a disruption of computer communications and loose alternator ground wires, the affected vehicles may experience random illumination of multiple instrument cluster warning lights, loss of cluster illumination and loss of anti-lock brake system (ABS) and electronic stability control (ESC) function. Because of these conditions, the vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 101, "Controls and Displays," and No. 126, "Electronic Stability Control Systems."
A loss of ABS and ESC function reduces the driver's ability to control the vehicle. Drivers would not be warned of brake system failures or any other failures which would be illuminated on the dashboard display. Either condition increases the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N58.
Campaign 13V483000 on NHTSA.gov
Exterior lightingJul 2, 2013
Chrysler is recalling certain model year 2014, non-SRT trimmed, Grand Cherokee vehicles manufactured January 14, 2013, through March 20, 2013 equipped with premium headlamps. In the affected vehicles, when switching between daytime running lights and parking lights, electrical spikes may cause the parking lamps to turn off. Without properly functioning parking lamps these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Without parking lamps, the vehicle may not be as visible to other vehicles, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the Central Body Controller software, free of charge. The recall BEGAN ON September 12, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N42.
Campaign 13V289000 on NHTSA.gov
Representative owner complaints: electrical system
483 reports, newest first. Show all
Electrical system, Jan 12, 2023
The contact owns a 2014 Jeep Grand Cherokee. The contact stated became aware that the upper leather instrument panel cover was delaminating and separating, causing bubbles in the instrument panel and making it difficult to see. The vehicle was taken to the dealer and the dealer stated that the vehicle was experiencing similar failure as stated in TSB: 23-036-19; however, the TSB expired. The vehicle was not repaired. The manufacturer was contacted and stated the vehicle was not included in the service under the TSB. The failure mileage was 123,000.
Power train, Electrical system, Engine, Jan 7, 2023
While driving vehicle it doesn't matter if it is highway speeds or street speeds , transmission shifts into neutral and makes car stall. Almost got into at least 4 accidents because of the issue , glad drivers behind me were paying attention and quickly avoid the accident. I have to wait at least ten minutes before car will start again, during those ten minutes car will try to start but without luck. No check engine light , been to at least 5 different shops and no one can say what is wrong because check engine light is not on. And issue happens randomly and technicians Haven't been able to replicate issue. It is a safety hazard. I know jeep Cherokee have a recall for something similar. But it doesn't apply to mine since mine is a Grand Cherokee. Model before mine 2011 to 2013 have a recall for a similar issue but it doesn't apply to mine because mine is a 2014.
Electrical system, Fuel/propulsion system, Dec 30, 2022
Fuel pump relay has failed. It is internal and soldered onto the tipm board under the fuse block. This is a well known issue and a cheap fix on 2011 - 2013 models of jeep grand cherokees. The fix was to wire in an external bypass relay. My only option at this point is to replace the tipm board which is quite expensive, hundreds of dollars, for a $8 failed relay....terrible design. Thankfully I wasnt traveling 70 mph on the expressway when the failure occurred, (stall/lose power). Please extend this recall thru the 2015 models
Electrical system, Dec 3, 2022
The electrical system in the 2014 Jeep Grand Cherokee on occasion will not turn on correctly when started, the car operates, just a black screen. The radio and most importantly the rear view camera will not activate. It does return after 2-10 minutes after running (meaning turns itself on) & it also turn on the heat to 75. ( this happens in my car 15% -20% of the time on starting, rest of the time it works) The main problem is the rear view camera will not turn on when you just started the car, (when you need it) The Radio, Navigation, Rear camera, climate control all don’t work. So one that is used to using camera to reverse can't and it is dangerous, it is just a black screen.
Electrical system, Nov 17, 2022, fire
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at 35-40 MPH, the message "Low Volt" was displayed. Additionally, the contact stated that he heard an abnormal squealing sound coming from the hood and he noticed a burning rubber odor. The contact was able to drive to his nearby residence where he noticed smoke coming out from underneath the hood. The contact stated upon opening the hood, he noticed smoke and flames coming out of the alternator. The contact was able to extinguish the fire with the water hose. The vehicle was towed to an independent mechanic the next morning. The independent mechanic diagnosed that the alternator experienced a short circuit. The independent mechanic related the failure to NHTSA Campaign Number: 17V435000 (Electrical System). The dealer was contacted and informed the contact that they could not repair the vehicle under the recall as the VIN was not included. The independent mechanic replaced the alternator and the battery. The vehicle was repaired. The manufacturer was notified of the failure but advised the dealer and referred the contact to the NHTSA hotline. The failure mileage was approximately 145,000.
Power train, Electrical system, Other or unspecified, Nov 5, 2022
First issue is that I had to replace the Uconnect system this year. It had been on the fritz for some time and updates could not be made to the old system. It would constantly go black. Second issue 2017-$30,000 Miles is that the Replaced steering rack and pinion and align 600 suspension and chassis 4778. Replaced the Leaking Rack and Pinion and passenger front caliper due to sticking bleeder valve 300 bakes. 11/2017 Evaporative System SEAL canister. 2018 Power Brake Booster/vacuum leak and braking issue. Replaced Radio. $1200 ish. Drove car 2/21 50,221 - 10/2022 53,000. October 2022 daughter driving car, gear slipping and engine light comes on and pulls over car not shifting at all into gear. Towed to Jeep where NEEDS NEW TRANSMISSION plus at 53,000 miles!!! $15,00 plus quoted at JEEP.
Electrical system, Back over prevention, Oct 9, 2022
Bought this vehicle 6 months ago and and realized right after purchase it has an error within the radio system that causes backup issues. The error appears on the radio and states “contact dealer” for radio service. What the vehicle does is that the backup camera becomes inoperable (black screen) and in my case the radio turns on straight heat blowing hot air from the system and turning on both defrosters, front and back. After doing some research, it appears that many 2014 Jeep owners and other years around this time period are experiencing this issue. Since the backup camera and backup sensors no longer work due to this error (it has to do with the Sierra Wireless card within the radio) it becomes a safely issue when it stops in the middle of backing up and is very scary. In Texas, having straight heat blown at you and your glass makes the windows fog or becomes unbearable at 105 degree temperatures. Dealer is aware of the issue and wants more then $1200 to replace radio. I tried to self repair by removing radio and updating software to current version but Sierra wireless car is soldiered to the motherboard of the radio and cannot be removed. I did however get the software to update after three attempts and 6 hours of updating. This did not fix the error that causes this. I believe it is due to a Sierra Wireless card failure and normally happens right after startup.
Electrical system, Oct 3, 2022
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the battery warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 17V435000 (Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 133,000.
Power train, Electrical system, Engine, Oct 3, 2022
Computer system on dash started flashing & going out while driving telling me to turn engine off engage in park is disabled . Would let me shift gears making loud noise in engine
Power train, Electrical system, Sep 11, 2022
Driving 20-25 MPH, Stopped at a stop sign. Accelerated , then all instrument panel lights started flashing ,then went out of gear. I let off accelerator , then re-accelerated. Got the car home, a short distance. Was not able to put SUV into park. Engaged parking brake. Hours later started car up and was able to place into Park mode. Engine light stays on now.
Electrical system, Engine, Sep 10, 2022
I was driving my 2014 Grand Cherokee probably going 25mph the first time it happened. My Jeeps dash started blinking and popping up warning signs and then all of a sudden the Jeep comes to a fast stop and the engine completely killed. Everything locked up. My brakes, my shifter, my gas pedal everything locked, no screens were turning on and it wouldnt let me turn the Jeep back on for a couple minutes. When I turned it back on it was fine. A couple days later it did it again and again but I was going 40mph. Dropped off at the dealer told them to keep it till they found the problem. It was there 2 weeks didnt do it again. Hasnt done it since but Im still afraid its going to happen again but ill be on the highway.
Electrical system, Sep 2, 2022
The contact owns a 2014 Jeep Grand Cherokee. The contact stated when he started the vehicle, the instrument panel failed to illuminate. The contact stated on a different occasion, while driving 30 MPH, the vehicle would not accelerate as needed. The contact stated that the vehicle was jerking and air condition became inoperable. The vehicle was taken to the dealer and the contact was informed that the fuse box under the hood needed to be repaired. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage 80,000.
Power train, Electrical system, Engine, Aug 18, 2022
This has happened three (3) times to me. The instrument cluster on my 2014 jeep Grand Cherokee just blackouts and the windshield wipers go on, then multiple cluster warning lights illumination and a loss of anti-lock brake system (ABS) / electronic stability control system function stops. The vehicle slows down because of loss of power. A loss of instrument cluster illumination and/or loss of ABS function while driving could cause a crash.
Electrical system, Vehicle speed control, Engine, Aug 13, 2022
Driving down the road in the middle of the night- the entire dash went black and only warning lights blinking across. Several error messages appeared and went black again.
Electrical system, Aug 3, 2022
I was driving my car this afternoon when the car automatically slipped into neutral, thankfully I had just gotten off the main road and was on a gravel road. The car literally came to a halt, stopped, I could not restart, and the steering wouldn't move. I was able to get the car towed to a local garage, who said the issue was more than likely the fuse box, they will not touch it as they believed there may be a recall for the fuse box. I have searched for recalls via my vin, and I do not see a recall for my specific car for this issue, but do see that this has been an issue. How are recalls identified? I have a call into a Jeep Dealership and I am hoping to get an appointment tomorrow and get the car towed once more. This truly was a safety issue as if I was on the highway that I had just left I would have been driving at 55MPH. I do not have an estimate as I am working to secure an appointment with the dealership.
Electrical system, Service brakes, Jul 26, 2022
Emergency Brake engages while driving
Power train, Electrical system, Visibility/wiper, Jul 13, 2022
I noticed things like the cluster going completely black at random and it would last for seconds before re-illuminating; it happens while driving. I took in my vehicle to the dealership on June 28, 2022, two days prior, I noticed that my doors were unlocking while I was inside my workplace, the alarm was going off another day and I noticed shifting issues with the transmission. On June 27, 2022 I was forced to buy a brand new battery because the Jeep was running in Power Saving Mode, instead of taking a risk with a low battery, I bought a new one and thought everything was good, but it continued to run in Power Saving Mode; I received two CEL CODES, both correlating to the Transmission Control Module (TCM). Later that evening my son informed me that the cluster light was still on, the JEEP had been parked for several hours so there was no reason for the light to still be ON (WAKE MODE?). Also, I notated the codes I received before I had to have the Jeep towed to the dealership on Jun 28th to compare to what the service dept came up with; however on Jun 28th I attempted to jump the battery to take it to the service center but it wouldn’t Jump or charge; what happened was, just before the cluster went haywire, the wipers were moving across the windshield while it was in an OFF position, the UCONNECT was glitching out then went black, Cluster warned to service the electronic ABS and the SHIFTER, the fuse box was vibrating and shuddering very loudly, a hissing noise was coming from the back of the vehicle (could be the fuel pump? like compressed air) so by Monday morning, the 27th the battery had completely died and by the time it got to the dealership on Tues, I had to use the battery warranty to replace the battery so that the service department could then diagnose the Jeep. Fine, the battery was replaced Jun 30th with a brand new one, but by Fri Jun 8th I was told I need another brand new battery. All the issues had had a prior recall and seem to be reoccurring.
Electrical system, Other or unspecified, Apr 22, 2022
The shifter system (monostable shifter/ electronic shift module) malfunctioned 4 times so far. It has been to the dealer 3 times and the following has been replaced: the electronic shift module, the shift head/knob, the electronic shift module again, and finally the wiring itself, and now 10 miles after picking up my car that was being serviced since Monday (it is Friday now), I have the same issue and it makes my car stuck in first or second gear, I cannot shift into park or out of drive unless I shut the engine off, it puts my car into limp mode and won't let me accelerate or else the car jerks, my infotainment screen intermittently shuts off, and I get the following warning lights and messages: Check engine light, Braking system light, TPMS light, traction control light, "Service Electronic Braking System" message, "Service Shifter" message with OBD code U1467, "Service Power Steering" message, "Service Transmission- Continue in D. Do not shift or turn engine off" message. The PRND lights on the shift knob also flash. This is very dangerous as my car cannot be shifted out of drive (into park), the car won't accelerate or move above whatever speed 1st gear or 2nd gear will allow me to, the car physically jerks forward, and whatever systems like power steering, braking, etc. that may be affected based on the warning lights. I only get the diagnostic code U1467 which is for the shifter, though.
Electrical system, Service brakes, Mar 31, 2022
Vehicle lost braking ability intermittently. Had to drive off the road to stop the vehicle without hitting something. Brake light came on the dash but then went off and brakes worked as normal. This has happened several times now. All randomly.
Electrical system, Mar 23, 2022
I just bought my car from a local dealership about 3-4 weeks ago. Upon receiving it I found no issues. A couple days later, every time I would go to push start my car, it would lag and take about 5-10 seconds to actually turn over and start. It doesn't do it every single time but about every other time. It has been in and out of my local Jeep dealership since I have received it and they cannot figure out the issue what's so ever. If we cannot get it figured out soon, I will be returning the car!
Electrical system, Mar 17, 2022
Blind spot mogul not working . Not knowing if anything or person is on either side or behind the suv.The component has been inspected by the dealer. Warning light can on.
Power train, Electrical system, Air bags, Feb 18, 2022, crash
Service shifter Transfer case Radio malfunction Gear Shifter Shifter got stuck in park i had to forcefully pull the shifter to get it to go into drive. Monday Feb 14, 2022 approximately around 9:00pm I drove my 2014 Jeep Grand Cherokee to the gas station. I pull up at the gas pumps and pit the shifter to park, I exit the vechile and lock the doors, go inside the store to pay for my purchase and as im walking out I look and my jeep was gone. So I look around and I see it across the highway in a ditch. So I take off Running to my vechile and get in the vechile to try and reverse it but its automactilly goes right back into park. So I get out and look at the damage because there is a guard rail cables. My car has front end damage because it was stuck under the cables. Made a police report. I called the dealership where I am leasing the vechile from and they do not wanna help me. I've had nothing put problems with this vechile since I got it. This really needs to be looked into. What if my babies were in the car. Thankfully there was no oncoming traffic at that time. Becauae its a busy highway. I also have video footage of the incident from that night.
Electrical system, Dec 10, 2021, fire
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while the vehicle was idled in a parking lot, the alternator overheated and there was smoke coming from under the hood while the engine was revving. The vehicle shutoff, and the contact could not restart the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the failure was related to NHTSA Campaign Number: 17V435000 (Electrical System). The mechanic replaced the alternator, battery, serpentine belt, and cabin air filter. The vehicle was also taken to the dealer per the manufacturer's request. The dealer performed an inspection and informed the contact that all the repairs performed by the independent mechanic were per the dealer's specifications. The manufacturer was made aware of the failure and three cases were opened. The manufacturer informed the contact to take the vehicle to the dealer for inspection and submit all necessary documents and receipts for reimbursement. The manufacturer later denied the contact's request for reimbursement due to the vehicle being out of warranty. The failure mileage was approximately 112,000. THE CONSUMER STATED THE MANUFACTURER OFFERED A REIMBURSMENT FOR A PORTION OF THE TOWING AND REPAIR COSTS. THE CONSUMER RELUCTANTLY ACCEPTED THE OFFER.
Electrical system, Dec 8, 2021
Wont start, with good battery
Electrical system, Dec 7, 2021
Vehicle randomly stalls and fails to restart or will not crank/start at random times