2014 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,376 owner complaints filed for this model year. This is the highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2014 reports, 151 involved a crash and 40 involved a fire. 139 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleOct 17, 2013
Chrysler Group, LLC (Chrysler) is recalling certain model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013. Due to a disruption of computer communications and loose alternator ground wires, the affected vehicles may experience random illumination of multiple instrument cluster warning lights, loss of cluster illumination and loss of anti-lock brake system (ABS) and electronic stability control (ESC) function. Because of these conditions, the vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 101, "Controls and Displays," and No. 126, "Electronic Stability Control Systems."
A loss of ABS and ESC function reduces the driver's ability to control the vehicle. Drivers would not be warned of brake system failures or any other failures which would be illuminated on the dashboard display. Either condition increases the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N58.
Campaign 13V483000 on NHTSA.gov
Exterior lightingJul 2, 2013
Chrysler is recalling certain model year 2014, non-SRT trimmed, Grand Cherokee vehicles manufactured January 14, 2013, through March 20, 2013 equipped with premium headlamps. In the affected vehicles, when switching between daytime running lights and parking lights, electrical spikes may cause the parking lamps to turn off. Without properly functioning parking lamps these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Without parking lamps, the vehicle may not be as visible to other vehicles, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the Central Body Controller software, free of charge. The recall BEGAN ON September 12, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N42.
Campaign 13V289000 on NHTSA.gov
Representative owner complaints: power train
474 reports, newest first. Show all
Power train, Engine, Fuel/propulsion system, Nov 19, 2023
I need help! Please! My car is under the X78 Extended Ecodiesel Warranty. The Government (EPA) sued FCA back in 2019 for making these cars with over 14 illegal deletes, like Volkswagen. Instead of making them buy the cars back, they let them say they would make all repairs related to this huge list of components. I’ve had nothing but problems the past almost 2 years. My jeep was at one dealership a full year. Now it’s at another dealership in Ennis Texas for about 59 days now. . My jeep went into limp in mode in front of an 18- wheeler on interstate 45, I was almost killed. I was so afraid! I sent a letter requesting they contact the manufacturer as they have said so on the paperwork. I’ve gone to get my car 4 tiles and it’s still not repaired. I get a text message on Saturday telling me my Jeep is fixed and ready? I’m not getting into that vehicle again, my daughter is having nightmares, she’s asked me please don’t drive that car again! I’ve attempted to pick this car up 4 times, it’s not fixed! Same code from 10/04 initial drop off. The same codes came back on 11/9 after they said they’ve replaced the PCM and Mass Air Flow sensor and other parts?
Power train, Oct 2, 2023
On multiple occasions while driving, I have felt my transmission slip, reducing the speed of the vehicle and at a stand still, made a pounding noise when switching into gear, and at times I hear a click. I have reported this to Bob Boyd Lancaster (place of purchase) on the first occasion and I was told it was typical for this vehicle to behave that way because it has 12 (or 8) gears. After my transmission slipped again while driving I brought the vehicle in and was informed that it could not be duplicated. I experienced another transmission slip and took it to Jeff Wyler (closer travel). When I returned home I noticed transmission fluid in my garage and reported it. They indicated that I had a bad seal - pending repair - long delay in warranty coverage response (Ford dealership warranty), and now awaiting parts. Days later I experienced another transmission slip and this time I was able to record it on video (unable to upload on this submission) and sent this to the Jeff Wyler. The Ford Warranty only wants to replace the seal and 1 quart of transmission fluid, and not fix the problem or cover the recommended services indicated by the dealership.
Power train, Engine, Fuel/propulsion system, Sep 12, 2023
Two open recalls on the vehicle (6/9/22 and 6/8/23) that have no repair available. 1. Both recalls can result in immediate and unexpected loss of vehicle power and "cause a vehicle to crash without prior warning" 2. DMV (CA Registered) will not issue current registration tags or paperwork due to recalls being incomplete. 3. Vehicle has had multiple issued related Diesel Engine, including entering into limp mode unexpectedly and incomplete diesel exhaust regeneration which has made it unsafe to drive at highway speeds. I have attempted to call the dealership every month and each time they have no solution as the manufacturer has not released a repair.
Power train, Aug 24, 2023
We were trying to pull onto the highway and it wouldn't move and started making a godawful sound. We got it towed to a dealership who looked at it and said that the splines for the driveshaft between the transfer case and front differential were shot and also between the transfer case and the transmission. I found where this has been an issue with the Jeep Cherokees, but wondering if it a problem also with the Grand Cherokees.
Power train, Electrical system, Engine, Aug 14, 2023
My JGC 2014. I was on a 5 lane interstate in the far left lane when my car started decelerating at a speed of 64mph. As I was merging into the left emergency lane it switched into neutral gear. I then proceeded to stop and put the Jeep into park and turn it off. Prior to this incident my check engine light had just illuminated a month prior and I ran a diagnostic computer test and it returned stating it was an EVAP problem. I haven’t had any systems. So I was waiting on my first check to get it taking care of (meaning no gas smell in the cabin, no fuel leaks under vehicle, no bad gas mileage). So the police came to my rescue and helped me pull the emergency neutral pull in the middle console in order to get it off closer to the median so I wouldn’t get hit until I could get a tow. Well it wouldn’t turn over again. It sounded like I had a fuel pump problem but when I went to turn it on but not over I heard my fuel pump cut on. So no problems there! So my battery started running low in voltage so I charged it with a battery pack and it got around 13 v and I unplugged it . It’s a 14 v battery. Well I got my vehicle turned in the off position the emergency neutral gear unlocked and then my windshield wipers started and the car was not on . I heard clicking in the fuse part under the hood so I found that fuse and pulled it. I think took a fuse checker and checked every fuse in my box they all had fire. On my dash it started saying system brake suspension and the check engine light was off. So I checked it with the computer diagnostic tester and it said a code of all U’s which were the ECU and the TCM and the gear shifter which was the only P.O. code. So we took my gear shift off and cleaned it and hooked it back up. It was nasty. And it would slap again but not show on my dashboard. So I reset my battery and nothing. I am so upset about this. I’ve worked on every vehicle I’ve owned and this is mind boggling. Everything is up to date and seems fine
Power train, Other or unspecified, Engine, Aug 3, 2023, crash
traveling on S Sterling Street in Morganton, NC on the morning of July 12, 2023. We were going speed limit20 mph on a one way street, then car made rumbling sound and accelerated on its own at approximately 60-70 mph. I put on brakes,but car did not slow down...weaved thru traffic to avoid hitting anyone..could not get car to slow down and unfortunately hit a car in front of us. All persons were taken to hospital..myself, my wife and person in the other car that was impacted. All persons suffered broken bones. Both cars were totaled. Since accident have read up on this type vehicle accelerating on its own. We were lucky no one was killed. This needs to be looked into before it takes a life.
Power train, Electrical system, Engine, Jul 24, 2023
The left bank intake camshaft and roller rockers have failed. It has cause the check engine light to come on and go off reading a misfire in cylinder 2. After costly repairs to coil packs and plugs, Chrysler is now going to replace with a cost of $1,900.00. This is the same issue in the 2013 Jeep that Chrysler extended the warranty on and won’t do it now on this year model.
Power train, Other or unspecified, Jul 23, 2023
Vehicle shifts into neutral when driving down the road and then dies. There is no rhyme or reason to it. Sometimes it does it everyday, sometimes it doesn't do it for 6 days. Seems to happen within 3 to 7 miles of driving the vehicle. Took to Jeep dealer to see if they could figure it out. Over a month later and $1000.00 Jeep dealer replaced the PCM Pin (?) and checked wiring. Picked up the Jeep and 6 days later on way home from work it shifts into neutral going 58 mph down the road and stalls. 30 mins before it would start back up and allow me to drive it. Never any check engine light on, never and noises or chugging, the vehicle does this with no warning and after 5 to 30 minutes will start back up like nothing happened.
Power train, Other or unspecified, Jul 8, 2023
I have had 2 transfer cases and now I need a transmission all in 2 years I’m so over the jeep products all done by the jeep dealership
Power train, Electrical system, Engine, Jul 6, 2023
My 2014 jeep cheroke limited stopped working without any prior warning. I was driving on the highway with my company children. I was going at a speed of 65 miles per hour, when it began to fail in a life, first I noticed the air conditioning stopped working, then I slowed down and stopped accelerating, I noticed that the speed changes suddenly began to change from Drive ( D) to neutral (N), and I got a picture on the dash saying I needed to check my transmission. So what I wanted was to get off the road because I was afraid that my three children were with me and I was afraid that something bad would happen, but the bad thing is that I couldn't stop, because there wasn't enough and safe space where I could stop the truck. and many cars came behind me. So I went about a half mile and was able to get off the road. It was when my truck stopped hard and put itself in Neutral (N) and didn't want to go any further. The air conditioning did not want to work either. When I got off and checked it, I noticed that my truck had oil in the back. So all I thought of was calling my husband and he went to the place where we were to pick us up. The weirdest thing that happened to me was that I never had any warning on the dash before until it started to go bad that day. My husband had checked the truck out because I was going out of state. He always did the corresponding checkups and oil changes because that is the truck that we used for my children and I. The next day we returned for the truck and took it in a trailer to the mechanic to find out what had happened and he said that the transmission did not work, that that happens in these 2014 trucks. My question is what can I do? I want to fix my truck because it's the one I take my kids to school in but I'm afraid it's going to break down again. I began to investigate further and saw that I am not the only one to whom this has happened. Even a co-worker of my husband's went through the same situation as me.
Power train, Engine, Jun 26, 2023
Jeep shifts into neutral while driving and Jeep also loses power while driving on the highway! The check engine light would come on and then go off, and stay off. Transmission or Engine possibly.
Power train, Electrical system, Engine, Jun 7, 2023, crash
The contact owned a 2014 Jeep Grand Cherokee Limited. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. Additionally, while the transmission was shifted into neutral (N), the vehicle stalled, causing the contact to crash into a tree. The contact sustained injuries, and medical attention was received. A police report was filed. The vehicle was towed to a tow yard. The vehicle was deemed totaled by the insurance company. Additionally, the contact stated that when he turned off the AC, the vehicle would shut off. The contact stated that while the transmission was shifted into drive (D) it inadvertently shifted into neutral (N). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000.
Power train, Engine, Jun 1, 2023
My cam failed after lifter got stuck at 65k miles, dealership repairs went bad after the first repair attempt they covered. I drove the jeep 19 miles after I bought it.. Then the low oil pressure light came on as the engine locked up. Was at dealer 6 weeks but it was not repaired correctly before i picked it up. On the way home from dealer oil pressure light came on half a sec before the engine seized up. I had to walk 5 miles and get a row truck from my work. 14 days to repair it after I purchased a new mopar long block. Dealer installed in 2 days. Cam lobs where gone and oil was almost magnetic due to camshaft lifter contact. I live in Michigan and i was half tempted to drive to fca in auburn hills just to show them 4 identical camshaft lifter failures I have seen in 3 years from friends and customers. I will probably have to file a lawsuit to recoup some if not all of the last repair cost. Old engine was dealership served at 3 to 4k miles religiously and it still failed. My jeep is ok now after paying for new engine before i even drove it home once. 2 months and $38k plus a few thousand in repairs all due to a shady dealership named Feldman automotive group.I don't think this is morally correct on any level. Makes me sick to pay 40k for the 2014 jeep grand cherokee srt used with low miles and tons more in repairs the first 29 miles. 2 months of hell. plus it ruined my financial stability. Why doesn't the dealership warranty a repair they did before a sale if it fails the same day. Something need to rectify my financial loss before I snap thinking about it 24-7. Feldman automotive group should of covered second repair attempt as first was unsuccessful.
Power train, Apr 28, 2023
Since purchasing the 2014 Jeep GC Overland with a v6 engine new in 2013 I have had an occasional problem where it shifts unexpectedly from auto to manual (paddles not touched) on acceleration from a slow/stopped position. Problem has happened every year of ownership including April 2023! Local dealer and manufacture have tried to find and fix the problem with limited success over the years. Most of my complaints are in the car's file with dealer/manufacture. The transfer case was recalled on the 2014 year Jeep GC Overland V6 but they said mine was not included however the symptoms are the same. This exclusion was based on my vin which indicated that it had a different trans case but I am not sure that they both should have been recalled if different. Again this safety problem was experienced in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 and 2023.
Power train, Other or unspecified, Engine, Apr 20, 2023
Gear switching to Neutral while driving, stops abruptly, steering locks up, and the vehicle shuts down completely. In order to restart, the battery requires a jump. The battery is fairly new and shows good voltage. 05/29/2023 (UPDATE) The issue was corrected with the installation of a new battery. Although the battery (2.5 years old) was indicating good voltage levels during testing, it would dip below 9v while driving. As explained by the Jeep dealer mechanic, this was causing the vehicle to immediately shut down, lock steering, and abruptly halt. I believe it’s still a safety issue. If I had been on the freeway, it would have likely created a serious danger to anyone unable to stop, or maneuver, in time.
Power train, Engine, Apr 1, 2023
The engine had smoke coming from under the hood, the technician said the PVC hose was disconnected. I had just picked my jeep up after a year of being at the dealership consecutively and got carbon monoxide poisoning, had to go to my doctor and the emergency room. https://www.jeepgarage.org/threads/2014-wk2-ecodiesel-occasional-smoke-from-under-or-engine-compartment.232597/
Power train, Other or unspecified, Engine, Mar 30, 2023
My jeep has been at the dealership for a year prior to this. On February 21,2023 I gave them a list of a weird smell in my cabin, broken, and missing parts. I was sent an email on the ‘March 14, 2023 saying my jeep was fixed and ready I went in on March 17, 2023 to pick up my jeep, from what I could see the broken pieces were repaired. I got in proceeded to drive, after I went maybe 16 miles one way, I had to turn around, there was a weird smell in my cabin. My eyes, and nose started running and my head was feeling weird. I already have COPD. I found the service manager, he went out and got a technician, the tech stuck his head into the jeep and said it was antifreeze. I told him I don’t know what it is, but I feel weird. They proceeded to lift the hood and there was black smoke, the tech said the “PVC” hose was disconnected. I didn’t know what that was, I left the jeep there. I didn’t feel well throughout the weekend, went to my Dr. Monday March 20, 2023. I had a very bad headache, short of breath, nausea, just feeling really bad and run down. I was told it was possible carbon monoxide poisoning, especially since that PVC hose not connected would distribute exhaust into the cabin. I was then taken back to the emergency room on Sunday March 26, 2023, I couldn’t stop vomiting, stomach hurt so bad and headache. I reached out to the dealership, and informed them what happened. They never replied back. I need help please, I’m a disabled U.S. Air Force retired veteran with COPD and other medical conditions. This situation is unacceptable. I’ve tried to get a meeting with the owners, on several occasions. Since they had my engine taken apart and just sitting out back of their dealership for months. I want the engine replaced completely, or they can send my jeep to another dealership to make sure the engine is complete and fixed. This could have killed me!
Power train, Mar 27, 2023
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted into neutral (N). There were no warning lights illuminated. The contact stated that the failure occurred on several occasions and at each occurrence, he waited approximately five minutes in order to restart the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the transmission valve had failed and needed to be replaced. The part was replaced, however, the failure recurred. The vehicle was taken back to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The transmission was replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 119,825.
Power train, Seat belts, Mar 14, 2023
I was driving and pressed on the gas to go and my car shifted into neutral and wouldn't let me go. I almost got hit by a truck due to this. Luckily he swerved to avoid me. Also my seat belt pulls out but won't retract on passenger side door.
Power train, Mar 11, 2023
Reluctor wheel / toner wheel is poorly designed and causes the vehicle to go into limp mode when part fails. Manufacture is already aware that the magnet strip can detach and chip as a recall has already been placed. HOWEVER, the fix was NOT to replace the part but update the software so vehicle would not stall. For some reason I was told my particle vehicle was not part of the recall for software update. When my toner wheel went bad it left me in an unsafe situation where I was turning onto a highway and with NO warning my vehicle went into limp mode with vehicles approaching at high speed. I was only able to get up to 15mph in limp mode almost causing a crash as I tried to move over to the shoulder. Limp mode is an UNSAFE practice especially with NO warnings. I would rather take my chances of wrecking additional parts on my vehicle than to have my vehicle go into limp mode on a highway which could lead to a serious crash. The recall 20V-475 should be to REPLACE the tone wheel completely and a recall should be done to prevent a vehicle from going into limp mode without any warnings.
Power train, Feb 10, 2023
Transmission jerking and slipping until I reach 38mph. Unsafe on roadways feels like being hit from behind. Scary
Power train, Service brakes, Feb 3, 2023
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at approximately 80 MPH, the rear passenger’s side tire detached from the vehicle. The contact stated that the ABS warning light was illuminated. The contact was able to cruise to the side of the road. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that due to corrosion, the brake assembly and the drive axle housing needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 134,505.
Power train, Engine, Jan 18, 2023
In 2022 our 2014 grand jeep cherokee Pentastar oil filter housing cracked leaking oil and mixing with the coolant.While driving both levels became dangerously low and there was a burning smell. It is now 2023 and our 2015 jeep wrangler just had the exact same issue with the Pentastar oil filter housing crack and oil leaking to dangerous levels. This is a known issue with Jeep, why are there no safety recalls ??
Power train, Electrical system, Engine, Jan 7, 2023
While driving vehicle it doesn't matter if it is highway speeds or street speeds , transmission shifts into neutral and makes car stall. Almost got into at least 4 accidents because of the issue , glad drivers behind me were paying attention and quickly avoid the accident. I have to wait at least ten minutes before car will start again, during those ten minutes car will try to start but without luck. No check engine light , been to at least 5 different shops and no one can say what is wrong because check engine light is not on. And issue happens randomly and technicians Haven't been able to replicate issue. It is a safety hazard. I know jeep Cherokee have a recall for something similar. But it doesn't apply to mine since mine is a Grand Cherokee. Model before mine 2011 to 2013 have a recall for a similar issue but it doesn't apply to mine because mine is a 2014.
Power train, Engine, Dec 31, 2022
*NHTSA Please Help* I purchased my 2014 Jeep Grand Cherokee brand new in June 2014 from a FCA authorized dealership. I have meticulously maintained, gently driven, and greatly cared for this Jeep since day one. Have only ever had the Jeep serviced at the FCA authorized dealership where I purchased. I have followed and complied with all Jeep manufacturer service recommendations since day one. At 115,000 miles, I am currently experiencing a loud ticking noise resulting from failed rocker arms and failed lifters. These failed rocker arms and lifters will result in complete and catastrophic engine failure. I am also experiencing significant engine oil leaking coming from a failed oil cooler. The Mopar oil cooler in this 3.6 Pentastar engine is made of plastic, and is highly susceptible to failure. I have talked to multiple ASE Certified Mechanics that both issues I am currently experiencing are extremely common amongst these 3.6 Liter Pentastar V6 24 Valve VVT engines. I feel very unsafe as the owner and operator of this Jeep Grand Cherokee, and have lost all confidence as it relates to the safety and reliability of this vehicle. If the vehicle cannot provide reliable and safe transportation, that completely eliminates all safety as a driver and for all passengers of this vehicle. *NHTSA* Please help the owners of the vehicles with these engines with appropriate recalls and procedures to ensure the safety of our vehicles. Thank you.