2014 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,376 owner complaints filed for this model year. This is the highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2014 reports, 151 involved a crash and 40 involved a fire. 139 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleOct 17, 2013
Chrysler Group, LLC (Chrysler) is recalling certain model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013. Due to a disruption of computer communications and loose alternator ground wires, the affected vehicles may experience random illumination of multiple instrument cluster warning lights, loss of cluster illumination and loss of anti-lock brake system (ABS) and electronic stability control (ESC) function. Because of these conditions, the vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 101, "Controls and Displays," and No. 126, "Electronic Stability Control Systems."
A loss of ABS and ESC function reduces the driver's ability to control the vehicle. Drivers would not be warned of brake system failures or any other failures which would be illuminated on the dashboard display. Either condition increases the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N58.
Campaign 13V483000 on NHTSA.gov
Exterior lightingJul 2, 2013
Chrysler is recalling certain model year 2014, non-SRT trimmed, Grand Cherokee vehicles manufactured January 14, 2013, through March 20, 2013 equipped with premium headlamps. In the affected vehicles, when switching between daytime running lights and parking lights, electrical spikes may cause the parking lamps to turn off. Without properly functioning parking lamps these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Without parking lamps, the vehicle may not be as visible to other vehicles, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the Central Body Controller software, free of charge. The recall BEGAN ON September 12, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N42.
Campaign 13V289000 on NHTSA.gov
Representative owner complaints: power train
474 reports, newest first. Show all
Power train, Apr 30, 2021
OIL FILTER HOUSING CAUSED OIL TO LEAK OUT OF JEEP WITHOUT ANY WARING-PART IS ON 50,000 UNIT PLUS BACK ORDER YOU CANT GET THE PART THERE IS NO FIX
Power train, Vehicle speed control, Engine, Apr 23, 2021
LEFT HEAD CYCLINDER IN ENGINE CRACKED WITH COOLANT LEAKING TO ENGINE. 2011-2013 WERE EXTENDED ON WARRANTY FOR THIS BUT NOT THE 2014 YET. TO FIX THE 1 ISSUE APPARENTLY REQUIRES REPLACING SEVERAL OTHER PARTS RESULTING IN A ASTRONOMICAL BILL. WHEN GOT BACK FROM GETTING CHECKED OUT THE ENGINE NOW MAKES A TICKING SOUND. ALSO GEAR SHIFT ISSUES WHERE THE CAR WILL SAY IN DESIRED GEAR AND WON'T GO INTO PARK AND STALL OUT. THE SECOND WAS A RECALL BUT MY VIN WAS NOT INCLUDED. GEAR SHIFT ISSUE HAPPENS AT RANDOM AND HAS LEFT ME IN THE MIDDLE OF THE STREET.
Power train, Apr 13, 2021
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHIFTED FROM DRIVE TO NEUTRAL INADVERTENTLY. THE CONTACT NOTIFIED NEAL AUTO COMPANY GREENWOOD (922 US-82, GREENWOOD, MS 38930) OF THE FAILURE AND WAS INFORMED BY THE DEALER TO CONTACT NHTSA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Power train, Engine, Mar 29, 2021
BANGS WHEN CAR STARTS AND STOPS ROUGH SHIFTING WHEN SPEEDING OR SLOWING DOWN.THE CAR SHUTTER AND STOP WITH OUT NOTICE IN TRAFFIC DRIVING AT 35-40 MPH.TOOK IT TO A TRANSMISSION SHOP RECREATED THE THOUGHT IT MIGHT BE LOW ON FLUID ADDED FLUID COULD NOT FIND A LEAK. BRINGING IT BACK FOR REPAIRS .THIS PROBLEM STARTED IN 2-10-21. CREATES A HAZARD WHEN IT SHUTS DOWN IN HEAVY TRAFFIC!!
Power train, Mar 25, 2021
SERVICE SHIFTER LIGHT CAME ON (FOR TRANSMISSION SHIFTER) WHILE IN MOTION AT 70K MILES. THIS APPEARS TO BE A COMMON ISSUE ACROSS GC AND JEEP CHARGES $300 TO REPAIR. SEE CARGURUS.COM FOR SIMILAR INCIDENCES WITH NO RESOLUTION.
Power train, Mar 19, 2021
SERVICE SHIFTER WARNING COMES ON EVERY TIME I START MY JEEP AND THEN GOES AWAY. THIS IS A KNOWN ISSUE THAT MANY JEEP OWNERS HAVE COMPLAINED ABOUT. IT IS ALSO VERY EXPENSIVE TO FIX IF NO LONGER UNDER WARRANTY. I WAS TOLD BY MY DEALERSHIP THIS WAS NOT COVERED UNDER MY WARRANTY AND QUOTED $1400 TO FIX IT. THIS SHOULD BE JEEP'S RESPONSIBILITY AS IT IS A HAZARD WHEN THIS WARNING APPEARS WHILE DRIVING. PLEASE LOOK INTO THIS PROBLEM THERE ARE SO MANY COMPLAINTS LISTED ONLINE FOR THIS. THERE ARE OVER 170 COMPLAINTS THAT I HAVE SEEN.
Power train, Mar 8, 2021
THE ELECTRONIC SHIFTER MAINTENANCE REQUIRE LIGHT KEEPS COMING ON WITH CHECK WNGINE LIGHT AND WON'T DRIVE HAD AT DEALERSHIP SEVERAL TIMES CAN'T FIX?? PLEASE HELP GETTING EXPENSIVE
Power train, Engine, Mar 3, 2021
CYLINDER HEAD MISFIRE #2 AND SERVICE FOUR WHEEL DRIVE LIGHT. I HAD TAKEN IT IN TO OUR LOCAL MECHANIC HE SAID THE HEAD NEEDS TO BE REPLACED THERE IS A CURRENT RECALL AND EXTENDED WARRANTY OUT NOW WITH THE SAME PROBLEMS BUT OUR JEEP IS NOT ON THE VIN LIST (PENTASTAR TIC) IS WHAT OUR MECHANIC CALLED IT.
Power train, Electrical system, Feb 24, 2021
ON MONDAY, JANUARY 22, 2021 AROUND 3 PM, I WAS DRIVING ON THE FREEWAY AND MY JEEP AUTOMATICALLY SHIFTED INTO NEUTRAL AND THE WORDS 'AUTO PARK' DISABLED APPEARED ON THE SCREENED. I IMMEDIATELY SHIFTED IT BACK INTO DRIVE AND CONTINUED DRIVE AND EXITED AND WENT TO A GAS STATION. I TURNED IT OFF, PUMPED GAS AND TURNED IT BACK. WHEN I TRIED TO BACK UP, IT IMMEDIATELY SHIFTED THE CAR INTO PARK. I CALLED THE NEAREST DEALER AND ASKED WHAT IT COULD BE? THEY CHECKED FOR RECALLS AND SAID THAT RECALL FOR A SIMILAR DEFECT WAS ALREADY REPAIRED ON MY VEHICLE, MAYBE IT WAS LOW ON TRANSMISSION FLUID. THEY ALSO RECOMMENDED LOOKING TO SEE IF ANY OTHER 2014 JEEPS HAD EXPERIENCED THE SAME PROBLEM. THIS IS THE FIRST TIME MY VEHICLE HAS EVER DONE THAT. I ASKED IF IT COULD BE RELATED TO THE EXTREME COLD. I CONTACTED CHRYSLER AND THE REPRESENTATIVE SAID MAKE AN APPOINTMENT AND TAKE IT TO A DEALERSHIP. I HAVE SCHEDULED THE APPOINTMENT.
Power train, Engine, Feb 5, 2021
HELLO, MY VEHICLE HAS HAD A NUMBER OF RECALLS FOR EMISSIONS AND DRIVE TRAIN. DUE THE NUMBER OF MODIFICATIONS BY JEEP, MY VEHICLE'S PERFORMANCE HAS BEEN NEGATIVELY AFFECTED TO A POINT THAT SOMETIMES IT IS DANGEROUS TO DRIVE. EVERY SOFTWARE UPDATE RESULTS IN LOWER MILEAGE AND SLUGGISH PERFORMANCE. NOW JEEP IS SLOW ROLLING EGR RECALL AND LETTING A DANGEROUS SITUATION TO DEVELOP.
Power train, Feb 4, 2021
WITH THE VEHICLE RUNNING, IN PARK, ON A SLIGHT INCLINED DRIVEWAY, ROLLED BACKWARDS UNTIL FOOT BREAK WAS ENGAGED. ONLY MADE LESS THAN 1 FOOT BEFORE OPERATOR INTERVENTION. REMOVED FOOT FROM MANUAL BREAK, APPROXIMATELY 3 MINUTES LATER, THE VEHICLE ROLLED BACKWARDS AGAIN WHILE IN CONFIRMED PARK. AGAIN, LESS THAN 1 FOOT BEFORE OPERATOR INTERVENTION. NOTE: A SLIGHT AMOUNT OF SNOW/ICE WAS PRESENT ON THE DRIVE, HOWEVER BOTH DRIVER'S SIDE WHEELS WERE FREE OF SNOW/ICE DURING THE OCCURANCE, VEHICLE IS 4WD. I HAVE NOT PARKED ON AN INCLINE SINCE THE OCCURANCE.
Suspension, Power train, Engine, Feb 2, 2021
I HAVE TOOK MY VEHICLE FOR A SHIFTER RECALL. THEY DID A PROGRAMMING THEY SAID AND THAT IT SHOULD HAVE FIXED THE PROBLEM. I EXPLAINED TO CHRYSLER CAPITAL ABOUT HOW MY VEHICLE WOULD SHIFT INTO NEUTRAL AFTER THROWING ITSELF INTO OTHER GEARS. I WOULD HAVE TO TURN OFF THE VEHICLE AND BEGIN DRIVING AGAIN. NOW MY VEHICLE HARDLY DRIVES AND THE TRANSMISSION MAKES A LOUD CRACKING NOISE. THIS RECALL MADE MY TRANSMISSION GO OUT.
Power train, Jan 31, 2021
FROM STOP TO 1ST AND 2ND GEAR THE TRANSMISSION HAS A KNOCK WHEN ON HILL OR EVEN FLAT GROUND WHEN ACCELERATION IS APPLIED. AFTER 2ND GEAR THIS IS NOT AN ISSUE.
Power train, Jan 29, 2021
VEHICLE SHUDDERS WHEN ACCELERATING, MAINLY LOW SPEEDS. JEEP DEALERSHIP INVESTIGATED AND STATED TRANSFER CASE NEEDS REPLACED.
Power train, Electrical system, Other or unspecified, Jan 15, 2021
WE WERE DRIVING DOWN THE ROAD AND THE CAR WENT INTO NEUTRAL. WE WERE STUCK ON THE MIDDLE OF THE ROAD WHILE WE TRIED TO GET IT TO GO BACK INTO DRIVE. IF THIS WOULD HAVE HAPPENED WHEN WE WERE TURNING OUT IN FRONT OF A CAR OR ON A BRIDGE IT WOULD HAVE BEEN REALLY BAD AND MORE THAN LIKELY CAUSED A BAD WRECK. EVERYWHERE I READ SAYS THESE CARS A NOW FOR THE SHIFTER PROBLEM BUT DOESN'T APPEAR TO HAVE A RECALL FOR MY EXACT VIN. WE HAD TO STOP DRIVING THE CAR BECAUSE WE ARE SCARED IT IS GOING TO GET US IN A WRECK. THE JEEP DEALER NEAR US SAID THAT WE NEED A NEW ELECTRONIC SHIFTER. IT IS ON BACK ORDER UNTIL EARLY FEBRUARY. WHAT CAN WE DO TO GET THIS REPLACED FREE OF CHARGE BECAUSE THIS IS A MAJOR SAFETY ISSUE AND COULD CAUSE HORRIBLE WRECKS. WE WERE DRIVING DOWN THE ROAD GETTING READY TO TURN ONTO AND I70 ON RAMP WHEN THE CAR JUST WENT TO NEUTRAL AND STOPPED. THE CAR WAS STATIONARY FOR MAYBE A COUPLE OF MINUTES WHILE WE TRIED TO GET IT BACK IN GEAR AND DRIVE STRAIGHT HOME. WE GOT LUCKY WE DID T GET HIT BY A SEMI TRUCK BECAUSE IT IS A VERY BUSY AREA BECAUSE THERE ARE 2 TRUCK STOPS THAT DRIVE THROUGH THERE.
Power train, Jan 14, 2021
VEHICLE WENT INTO NEUTRAL? LOSS OF POWER AND THEN REENGAGED AGAIN. TRANSMISSION WAS LOOKED AT HAD CODE 716. UPON FURTHER INVESTIGATION THE CLUTCHES WERE WORN SO THE TRANSMISSION HAD TO BE REBUILT. NOW IT IS EXPERIENCING ELECTRICAL ISSUES CAUSING THE VEHICLE NOT TO OPERATE.
Power train, Jan 8, 2021
I HAVE BEEN GOING DOWN THE ROAD 3 DIFFERENT TIMES AT A NORMAL SPEED 55 AND IT DOWN SHIFTS TO A LOWER GEAR ON ITS OWN.THE ONLY WAY I CAN GET IT OUT IS TO MAKE A COMPLETE STOP AND PUT IT IN NEUTRAL OR CUT THE VEHICLE OFF AND RESTART. I HAVE PUT VERY FEW MILES ON THIS JEEP SINCE I PURCHASED IT. THIS HAPPENED THE LAST TIME I DROVE IT AND ALMOST CAUSED AN ACCIDENT. THIS HAPPENS JUST GOING DOWN THE MAIN ROADS AND I AM GETTING AFRAID TO DRIVE IT. I HAVE NOT DROVE IT AGIAN BECAUSE I AM AFRAID OF CAUSING AN ACCIDENT.
Power train, Electrical system, Jan 6, 2021
EL VEHCULO ESTABA EN MARCHA Y ENCENDI EL CHECK ENGINE Y SE PUSO EN NEUTRAL SOLO Y NO CORRA HACIA ALANTE,LUEGO TAMBIN ENCENDIERON MS LUCES DE TABLERO Y UN CARTEL QUE DICE SERVICE SHIFTER.ESTO PASO EN UN SEMFORO DE UNA CALLE SECUNDARIA *DT*JB
Power train, Jan 6, 2021
PENTASTAR 3.6L REAR MAIN SEAL LEAK
Power train, Jan 5, 2021
I WAS COMING TO STOP AT A STOP SIGN AND HEARD A LOUD POP AND THE TRUCK JERKED FORWARD. THE TRUCK WAS SLOW GOING INTO FIRST GEAR AND WOULD NOT GO INTO REVERSE. TRUCK HAS 86,000 MIKES ON IT AND HAPPENED OUT OF THE BLUE. IT APPEARS THAT THERE ARE ISSUES WITH TRANSMISSIONS FOR JEEPS AS THE MANUFACTURER HAS THEM ON BACK ORDER.
Power train, Electrical system, Service brakes, Dec 28, 2020
ON 12/23/2020 AT 6:00AM I WAS DRIVING ON LONG POINT ROAD WHEN THE VEHICLE COMPLETELY SHUTDOWN - ALL ELECTRICAL, ENGINE, LIGHTS, BREAKS, ETC. I WAS DRIVING AT APPROX. 30MPH HEADING TOWARDS A ROUND-ABOUT WHEN EVERYTHING SHUTDOWN. THE LOSS OF POWER RESULTED IN NOT BEING ABLE TO SLOW DOWN. LUCKILY THERE WEREN'T ANY CARS IN THE ROUND-ABOUT WHEN I ENTERED. HOWEVER, IT WAS A RATHER TIGHT ROUND-ABOUT AND WAS NOT ABLE TO MAKE THE TURN AND I WENT OVER THE CURB AND DROVE STRAIGHT THROUGH THE MIDDLE OF THE ROUND-ABOUT.. THE CAR RESTARTED AFTER ABOUT 3 SECONDS AND THE CHECK ENGINE LIGHT CAME ON. ONCE THE CAR RESTARTED, ACCELERATION WAS EXTREMELY LIMITED. I CONTINUED TO PROCEEDED DOWN LONG POINT ROAD UNTIL I COULD PULL OFF. ABOUT 1-2 MINUTES AFTER THE FIRST POWER FAILURE, ANOTHER POWER FAILURE/COMPLETE SHUT DOWN OCCURRED. THE SECOND POWER SHUTDOWN LASTED ABOUT 5-7 SECONDS AND TURNED BACK ON. I IMMEDIATELY PULLED OFF AND SHUT THE CAR OFF AND LET IT SIT FOR SEVERAL MINUTES. WHEN I RESTARTED IT, THE CHECK ENGINE LIGHT WAS ON, BUT WENT OFF AFTER SEVERAL HOURS. IT'S WORTH NOTING, I JUST RECEIVED THE ECODEISEL SOFTWARE UPDATED (I THINK V7). THIS UPDATE WAS PERFORMED ON 12/21/20
Power train, Dec 9, 2020
SERVICE FOUR WHEEL DRIVE SYSTEM COMES UP ON MY DASH AND THEN THE TRACTION LIGHT COMES UP ON MY DASH AND WON'T GO OUT. WHEN MAKING A LEFT TURN OR RIGHT SOMETIMES THE VEHICLE PULLS. ALSO WHEN ACCELERATING AND DECELERATING THE REAR DIFFERENTIAL MAKES A HUMMING NOISE.
Power train, Electrical system, Other or unspecified, Dec 3, 2020
VEHICLE WAS IN MOTION ON A HIGHWAY WHEN "SERVICE SHIFTER" WARNING CAME ON. LIGHTS ON SHIFTER GO ON AND OFF RANDOMLY WHILE PARKED AND IN MOTION ON HIGHWAYS, CITY STREETS. SHIFTER GETS STUCK BETWEEN GEARS, SHIFTER LIGHT READING GEAR READS DIFFERENTLY THAN DASH PANEL GEAR, EX. SHIFTER IS PUT IN DRIVE (D) AND DASHBOARD READS NEUTRAL (N). THERE ARE DELAYS IN SHIFTING BETWEEN GEARS AND BEEPING SOUND COMES ON. WHEN PUTTING VEHICLE INTO PARK AND IT WILL NOT READ IT, CREATING A STALL IN THE PROCESS, AND HAVING TO MOVE SHIFTER IN DIFFERENT GEARS BEFORE IT WILL START TO READ GEARS AGAIN. VEHICLE HAS THRUSTED FORWARD AFTER PUTTING INTO PARK WHILE A BEEPING NOISE IS GOING OFF. SHIFTER HAS NOT WANTED TO GO INTO PARK, OR REVERSE AND INSTEAD GOES INTO NEUTRAL. WHEN SHIFTER HAS BEEN PUT INTO PARK THE ENGINE HAS MADE AN ACCELERATION NOISE. SHIFTER HAS BEEN ERRATIC AND NON-CONSISTENT, CREATING FEARFUL AND UNSAFE OPERATING ISSUES.
Power train, Nov 12, 2020
THE SERVICE SHIFTER WARNING GOES ON AND OFF WHEN THE CAR IS IN MOTION. THERE ARE COUNTLESS REPORTS OF THIS PROBLEM LISTED ONLINE WITH JEEP GRAND CHEROKEES, YET THERE IS NO RECALL SO I AM REPORTING THE ISSUE.
Suspension, Power train, Other or unspecified, Oct 23, 2020
I CONTINUE TO HAVE ROCKER ARM AND SUSPENSION BEARING AND TICK TICK TICK SOUNDS AFTER TWO SEPARATE REPAIRS. ALL OF THE ITEMS SHOULD HAVE BEEN REPLACED NOT JUST ONE OR TWO. IT IS A 12 DOLLAR PART. THE LABOR TO DISASSEMBLE AND REASSEMBLE CAR IS ASTRONOMICAL. HAVE BEEN WITHOUT CAR TWO TIMES FOR OVER 15 DAYS. TOTALLY UNSATISFACTORY.