2014 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,376 owner complaints filed for this model year. This is the highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2014 reports, 151 involved a crash and 40 involved a fire. 139 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleOct 17, 2013
Chrysler Group, LLC (Chrysler) is recalling certain model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013. Due to a disruption of computer communications and loose alternator ground wires, the affected vehicles may experience random illumination of multiple instrument cluster warning lights, loss of cluster illumination and loss of anti-lock brake system (ABS) and electronic stability control (ESC) function. Because of these conditions, the vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 101, "Controls and Displays," and No. 126, "Electronic Stability Control Systems."
A loss of ABS and ESC function reduces the driver's ability to control the vehicle. Drivers would not be warned of brake system failures or any other failures which would be illuminated on the dashboard display. Either condition increases the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N58.
Campaign 13V483000 on NHTSA.gov
Exterior lightingJul 2, 2013
Chrysler is recalling certain model year 2014, non-SRT trimmed, Grand Cherokee vehicles manufactured January 14, 2013, through March 20, 2013 equipped with premium headlamps. In the affected vehicles, when switching between daytime running lights and parking lights, electrical spikes may cause the parking lamps to turn off. Without properly functioning parking lamps these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Without parking lamps, the vehicle may not be as visible to other vehicles, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the Central Body Controller software, free of charge. The recall BEGAN ON September 12, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N42.
Campaign 13V289000 on NHTSA.gov
Representative owner complaints: power train
474 reports, newest first. Show all
Power train, Oct 22, 2020
DOCUMENTED ISSUES AND CONCERNS ABOUT SLIPPING TRANSMISSION, SLUGGISH SHIFTING UP AND DOWN. SERVICED AT ONLY JEEP DEALERS- NEVER NOTIFIED OF AN ISSUE AND NO ACKNOWLEDGEMENT TO MY CONCERN ABOUT TRANSMISSION. CAR WENT IN FOR (4) ANNUAL SERVICE WITH A DOCUMENTED CONCERN ABOUT THE TRANSMISSION. NOTHING DETECTED. JUST NOTIFIED CAR NEEDS A NEW TRANSMISSION AT JUST UNDER 44,000.
Power train, Sep 8, 2020
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE WITH THE TRANSMISSION IN THE DRIVE POSITION, THE SHIFT INDICATOR MALFUNCTIONED WITH SEVERAL POSITIONS ON THE SHIFT INDICATOR ILLUMINATED. AFTER STOPPING AND RESTARTING THE VEHICLE, THE FAILURE WAS CORRECTED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Power train, Air bags, Seats, Sep 6, 2020
HEADREST DEPLOYED WITHOUT ANY ACCIDENT AND HAS BROKEN TABS NOT RUNNING JUST PARKED, CAR HAS 71,000 MILES AND JUST HAD TO REPLACE LIFTERS AND ROCKERS ALREADY NOT COVERED BY WARRANTY THAT "EXPIRED"
Power train, Aug 26, 2020
THE 8 SPEED AUTOMATIC SEIZED UP AND ALMOST KILLED MY FAMILY. THIS YEAR VEHICLE IS NOTORIOUS FOR TRANSMISSION PROBLEMS. JEEP CORPORATE AND FIELDS DEALERSHIP AREN'T ADDRESSING THIS SAFETY CONCERN. THE CAR LOST ALL POWER, STALLED, SEIZED UP, AND WE ALMOST GOT REAR ENDED. THIS WAS IN MOUNT PROSPECT, ILLINOIS ON AUGUST 21ST, 2020 AROUND 12PM. WE PICKED UP THE VEHICLE AT FIELDS DEALERSHIP, ONLY GOT 7 MILES BEFORE THE VEHICLE ALMOST KILLED US. THE DEALERSHIP AND CAR MFG, JEEP, REFUSE TO TAKE THIS ISSUE SERIOUSLY.
Power train, Aug 25, 2020
I JUST BOUGHT THIS JEEP CHEROKEE IN APRIL 2020 AND NOW IT'S BEEN IN THE SHOP SINCE JUNE 15, 2020 AND I HAVEN'T HAD MY VEHICLE IN OVER TWO MONTHS BECAUSE OF A TRANSMISSION ISSUE THIS TRUCK WAS SUPPOSED TO BE CERTIFIED WHEN I FIRST BOUGHT IT AND I FEEL LIKE I WAS SOLD A LEMON.
Power train, Other or unspecified, Aug 21, 2020
CAR WON'T SHIFT PROPERLY WITH THE RECENT RECALL REPAIR. IT GETS STUCK IN D OR N AND SKIPS REVERSE WHEN TRYING TO BACK UP. THE LIGHT SHOWING WHAT GEAR I'M IN OCCASIONALLY GOES OUT TOO, SO I HAVE NO IDEA WHAT GEAR I'M IN AFTER CHANGING IT OTHER THAN LETTING IT MOVE. HAS BEEN HAPPENING A WHILE BUT I DON'T HAVE A. EXACT DATE IT STARTED.
Power train, Engine, Aug 16, 2020
ENGINE HAS A TICKING NOISE AT 158000 MILES. I HAVE CHANGED OIL ROUTINELY AT DEALERSHIP . I HAVE REPLACED TIRES, TUNEUP, REPLACED A/C MOTOR AND COMPRESSOR AND TRIED TO SELL IT SO CAN BUY A NEW JEEP BUT 3 PEOPLE WERE CONCERNED ABOUT ENGINE NOISE. DEALERSHIP SAYS DIRT GETS IN MOTOR AND IT WILL COST OVER 3K TO FIX IT. I AM NOW STUCK WITH THIS CAR UNTIL IT STOPS WORKING. I AM NOT GOING TO BE A RETURNING CUSTOMER TO FCA.
Power train, Aug 8, 2020
I PURCHASED A 2014 JEEP GRAND CHEROKEE WITH ROUGHLY 31K MILES IN 2016 FROM CHRYSLER DODGE DEALERSHIP IN MICHIGAN. THE SHIFTER IS NOT FRIENDLY USER AND I NOTICED SEVERAL SECONDS OF LATENCY IN ACCELERATION FROM A COMPLETE STOP (CITY) AND THE RPMS WOULD EXCEL PAST THE CORRECT GEAR. ID HAVE TO TAKE MY FOOT OFF THE GAS PEDAL TO HELP GET IT INTO GEAR (CITY & HIGHWAY). THE GEARS SHIFTING IN SPORT MODE WAS SMOOTHER AND TOOK IT BACK TO A DIFFERENT DEALERSHIP (NO RECALL NOTICES WERE SENT) AND THEY STATED IT WAS A SOFTWARE ISSUE THAT HAS BEEN CORRECTED. NOW WHEN I'M DRIVING IN D THERE'S STILL THE HESITATION OF SHIFTING INTO GEAR AS WELL AS LATENCY DURING ACCELERATION. I FEEL A JOLT WHEN I GO TO ACCELERATE AND WHEN I SLOW DOWN I FEEL THE DOWNWARD SHIFTING. I DO NOT FEEL SAFE IN THIS VEHICLE - CITY AND HIGHWAY.
Power train, Jul 30, 2020
MY CAR UNEXPECTEDLY SHIFTS INTO NEUTRAL AS I'M DRIVING ON HIGHWAY. THE SHIFTER SLIPS...ALSO WHEN IT'S SUPPOSED TO BE IN PARK..IT STICKS IN REVERSE. SHIFTER SLIPS TO EASILY OUT OF GEAR. ALSO THE TRANSMISSION BANGS INTO GEAR A LOT! CAR ONLY HAS 48K ON IT!
Power train, Jul 14, 2020
WILE DRIVING UPHILL TRANSMISSION AGGRESSIVELY DOWN SHIFTS TO 3RD GEAR PUTTING CAR INTO LIMP MODE ALWAYS HAPPENS WILE GOING UP HILL ITS DANGEROUS NO RECALLS FOR THIS TRANSMISSION ISSUES, HAPPEND TO ME MULTIPLE TIMES CAR IT'S NOT SAFE TO DRIVE ONES I PULL OVER SHUT DOWN ENGINE AND STARD AGAIN CALL DRIVES NORMAL FOR A COUPLE OF MILES THEN ISSUE COMES BACK CHECK ENGINE LIGHT ON, AND TRACTION CONTROL LIGHT COMES ON, WITH ABS LIGHT TRANSMISSION WONT GO UP OR DOWN 3RD GEAR
Power train, Jul 9, 2020
WHEN TRYING TO SHIFT FROM PARK TO REVERSE SOMETIMES YOU GET A HARD SHIFT OR OTHER TIMES IT DOESN'T SHIFT AND SHIFTS TO NEUTRAL INSTEAD. FINALLY THE CHECK ENGINE LIGHT CAME ON AND A CODE FOR THE TRANSMISSION CAME OUT. SEEMS LIKE THERE ARE OTHER JEEPS WITH THE SAME PROBLEM AND HAVE A RECALL FOR IT. BUT MY VEHICLE DOES NOT.
Power train, Electrical system, Jul 7, 2020
TRANSMISSION SURGES AND SHUTS DOWN.
Power train, Jul 4, 2020
TRANSMISSION HAS BEEN DEGRADING AS I DRIVE. IT STARTED BY DOWNSHIFTING TO 3RD GEAR AND IT GOT STUCK. NOW CONSISTENTLY I CANNOT SHIFT FROM 3RD TO 4TH GEAR WITHOUT HARD SHIFTING AND MAKING A LOUD NOICE WHILE IN AUTOMATIC, IT DOES HELP CHANGING GEARS WHILE USING THE HAND PEDALS AND NOT ACCELERATING AND GOING SLOW TO BE ABLE TO SHIFT TO 4TH GEAR... I'VE TAKEN IT TO THE DEALER WHEN I DO OIL CHANGE BUT THEY WANT TO CHARGE ME TO DIAGNOSE WHICH IS A POWER TRAIN AND EVERY TIME I TAKE IT THEY SAY THERE IS NOT ANYTHING. IT USED TO BEHAVE WHEN COLD BUT NOW EVEN IF ENGINE IS HOT AND DRIVEN IT DOES THE SAME. SOMETIMES EVEN WITH PEDALS THE TRANSMISSION SWITCHES BACK TO 3RD EVEN IF I AM IN 6TH GEAR AND DOES NOT GET PASS 3RD GEAR UNLESS I TURN THE ENGINE OFF AND TURN IT BACK ON. IN ADDITION THE REVERSE DOES NOT WORK IF I DON'T SHIFT RIGHT AWAY ON REVERSE. IF I LEAVE THE ENGINE ON FOR A FEW MINS AND DON'T USE THE REVERSE GEAR IT WON'T LET ME AND GOES TO NEUTRAL AND CAMERA GOES OFF, SO I HAVE TO TURN ENGINE OFF AND THEN I CAN SWITCH TO REVERSE. TRANSMISSION IS HORRIBLE. I CAN'T SWITCH FROM 3RD TO 4TH AND I CAN'T GO REVERSE WITHOUT HAVING TO TURN CAR OFF, WIFE CAN'T DRIVE IT AND DON'T HAVE MONEY TO PAY THE DEALER TO FIX AN ISSUE THAT IS CLEARLY A FAULT AT THE MANUFACTURE. I'VE CALLED DEALERSHIP BUT THEY ONLY ARE INTERESTED ON CHARGING AND MENTIONED THAT THEY MAY CHARGE ME UP TO 5K TO CHANGE MY TRANSMISSION... I WILL FIND AN EXACT DATE, BUT I AM GIVING AN APPROXIMATE DAY, IT WAS WHEN I WAS HEADING TO COURT TO HELP A FAMILY RELATIVE SO I'LL FIND OUT IF I NEED TO PROVE WHEN EXACTLY THIS STARTED. THANK YOU...
Power train, Jul 3, 2020
3.6 L LEFT SIDE, CYLINDER NUMBER TWO MISFIRE BAD VALVE GUIDES & VALVE SEAT. CONFIRMED
Power train, Jun 17, 2020
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON DEPRESSING THE ACCELERATOR PEDAL AFTER MAKING A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL GRINDING SOUND AS THE FAILURE OCCURRED. THE VEHICLE WAS RESTARTED HOWEVER, AFTER THE FAILURE THE GEAR SHIFTER FAILED TO OPERATE AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO RIVERDALE CHRYSLER JEEP DODGE RAM (5869 BROADWAY, THE BRONX, NY 10463) HOWEVER, THE CONTACT DECLINED TO PAY THE DIAGNOSTIC FEE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
Power train, Engine, Jun 11, 2020
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER COMING A COMPLETE STOP, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, VEHICLE HESITATED WITHOUT WARNING. ADDITIONALLY, ON SEVERAL OCCASIONS THE VEHICLE LUNGED FORWARD WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT CALLED BAXTER CHRYSLER DODGE JEEP RAM OMAHA (17950 BURT ST, OMAHA, NE 68118) AND WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000.*DT
Power train, May 1, 2020
VEHICLE WAS STATIONARY AND IDLING IN THE PARK POSITION, WENT TO SHIFT TO REVERSE AND IT WOULD AUTOMATICALLY SHIFT INTO NEUTRAL AND THE CHECK ENGINE LIGHT CAME ON IMMEDIATELY AFTER. ATTEMPTED TO SHIFT BACK INTO REVERSE AND IT WOULD ONCE AGAIN SHIFT INTO NEUTRAL. TURNED VEHICLE OFF AND BACK ON AND WAS ABLE TO SHIFT INTO REVERSE FINE HOWEVER THE CHECK ENGINE LIGHT REMAINED ON. PRIOR TO THIS EVENT HAPPENING THERE HAD BEEN A JERKING AND PULLING FEELING IN THE TRANSMISSION WHEN THE VEHICLE WOULD SHIFT GEARS AS IT ACCELERATED ON CITY STREETS AS WELL AS ON THE HIGHWAY. VEHICLE WAS TAKEN TO THE DEALERSHIP TO GET INSPECTED AND WAS DIAGNOSED WITH THE TCM CODES P1D92 AND P1DA8. WAS ADVICED TO HAVE THE VALVE BODY REPLACED OR POSSIBLY EVEN THE TRANSMISSION. THE JERKING AND PULLING FEELING IS STILL CURRENT.
Power train, Apr 30, 2020
TWO SEPERATE ISSUES: ONE IS THE TRANSMISSION RPM'S WILL INCREASE TO A HIGHER RPM'S WHILE TRAVELING AT A LOWER SPEED AND WON'T KICK OUT UNTIL 15-20 SECONDS LATER. 2ND: WHILE ACCELERATING, THE RPM'S WILL INCREASE AND CAUSE JEEP TO SPEED UP FASTER THAN INTNENDED AND I HAVE TO PUT BRAKES ON TO GET IT BACK TO NORMAL SPEED/RPM'S. HAPPENS RANDOMLY
Power train, Electrical system, Other or unspecified, Apr 26, 2020
WE HAVE BEEN HAVING TROUBLE WITH THE SHIFTER. QUITE OFTEN WHEN WE PUSH IT INTO PARK IT DOESN'T GO TO PARK. IT EITHER STAYS IN DRIVE OR GOES TO NEUTRAL. SO WHEN WE THINK THE CAR IS IN PARK IT CONTINUES TO MOVE. IT IS HARD TO GET IT IN THE DESIRED GEAR LIKE IF THE COMPUTER IS T READING G IT. WE OFTEN HAVE TO TRY MULTIPLE TIMES BEFORE IT GOES IN THE DESIRED GEAR. WE HAVE NOTICED THIS PRIMARILY WHEN PARKING, THE OTHER DAY WE HAD TO ACT QUICKLY BECAUSE THE CAR WENT FORWARD AND HIT A LOW WALL, AS WE WERE PARKING AT HOME.
Power train, Apr 18, 2020
WHEN YOU START THE JEEP UP, EVERY FEW TIMES IT DISPLAYS A **SERVICE SHIFTER** MESSAGE, AS WELL AS AT RANDOM TIMES WHEN YOU ARE DRIVING OR EVEN CRUISING AT ROAD SPEEDS. DOING SOME ONLINE RESEARCH I SEE THIS IS A REALLY COMMON PROBLEM ON THE 2014 JEEP GRAND CHEROKEES. SOME TALKS ARE THE ONLY FIX IS TO REPLACE THE SHIFTER CABLES ETC. SEEING AS THIS IS SOOO COMMON OF A COMPLAINT AND PROBLEM, I CANT NOT SEE WHY THERE HAS NOT BEEN A RECALL TO FIX THIS.
Power train, Electrical system, Engine, Apr 4, 2020
SERVICE SHIFTER WARNING APPEARS ON DASHBOARD AT STARTUP AND WHILE DRIVING
Power train, Electrical system, Mar 12, 2020
VEHICLE PUTS UP A SERVICE SHIFTER MESSAGE THEN PUTS UP A SERVICE TRANSMISSION MESSAGE. ALL POWER IN THE CAR IS DISABLED AND THE CAR INVOLUNTARILY SLAMS INTO A RANDOM GEAR, SOMETIMES 1ST, SOMETIMES 7TH, OTHER TIMES NEUTRAL. AFTER MANY FAILED ATTEMPTS FOR A FIX AT LOCAL DEALERSHIPS, I WAS DRIVING TO THE STORE ON FRIDAY, MARCH 6TH 2020. IM DRIVING GOING AROUND 45 MPH. THE POWER SUDDENLY CUTS OFF AND MY JEEP IS LOCKED IN NEUTRAL WITH THE ENGINE RUNNING. NO HEADLIGHTS OR HAZARDS WOULD WORK. I PUSH THE POWER BUTTON TURNING THE ENGINE OFF TRYING TO RESTART. NO POWER OTHER THAN INTERIOR LIGHTING. MIND YOU, I'M STRANDED ON A 4 LANE HIGHWAY IN THE RAIN AND SNOW IN THE DARK WITH NO HAZARDS. I HAD TO CALL 911 AND HAVE THEM BLOCK THE STREET SO I COULD PUSH THE CAR OFF THE ROAD INTO THE GRASS. ONCE AGAIN AT THE DEALER AND AFTER 6 DAYS THEY HAVEN'T ANY CLUE WHAT IS WRONG. THEY NEED A RECALL FOR WHATEVER IS GOING ON HERE. MY LIFE WAS IN SERIOUS DANGER BECAUSE OF A FAULTY PRODUCT.
Power train, Feb 3, 2020
WE STARTED OUR VACATION DRIVE TO FLORIDA JUNE 9, 2019 WHEN WE GOT TO FLORIDA JUNE 11, 2019 WE GOT A MESSAGE THAT POPPED UP ON OUR VEHICLE THAT SAID SERVICE SHIFTER. WE WERE REALLY UPSET BECAUSE WE JUST BOUGHT THE VEHICLE ON JUNE 6, 2019. THE DEALERSHIP WANTS US TO PAY A $250 DEDUCTIBLE FOR THE ISSUES WE ARE HAVING WITH IT. THIS SHOULD BE COVERED UNDER OUR WARRANTY.
Power train, Engine, Jan 30, 2020
I WAS CHANGING OUT MY BRAKE PADS, A FAIRLY COMMON PROCEDURE, WHEN I NOTICED THERE WAS OIL DRIPPING FROM MY CHASSIS SHIELD I HAVE. TURNS OUT I HAVE A PROBLEM WITH THE ENGINE OIL FILTER/OIL COOLER ASSEMBLY. APPARENTLY, YOU HAVE RECEIVED COMPLAINTS IN THE PAST FOR THIS ISSUE. FROM WHAT I HAVE READ ONLINE, THIS IS A VERY COMMON PROBLEM THAT IS AFFECTING THE MAJORITY OF CHRYSLER'S MAKE AND MODELS OF VEHICLES THAT USE THIS ASSEMBLY. THIS IS NOT CONFINED TO JEEP VEHICLES ONLY. THE ASSEMBLY ITSELF IS MADE OUT OF PLASTIC AND IS SEATED RIGHT ON TOP OF THE ENGINE BLOCK. THE SEAL IS KEPT BY 3 OR 4 O-RINGS THAT WARP WHEN EXPOSED TO THE HEAT OF THE ENGINE AND THEN LEAK OIL INTO THE EXTERIOR VALLEY THAT IS CREATED BY THE PISTON CAVITIES. THIS IS A BIG RISK OF ENGINE OIL FLAME UP AND TOTAL DESTRUCTION OF THE ENGINE. FROM WHAT I HAVE READ, THE VALLEY IN THE ENGINE CAN HOLD ONTO ABOUT 2 QUARTS OF OIL BEFORE IT STARTS TO LEAK AND IS NOTICEABLE. THIS IS A DANGER FOR DRIVERS THAT DON'T KNOW THEY ARE RUNNING LOW ON OIL AND THEIR ENGINES COULD SEIZE UP AS A RESULT. NOW I KNOW WHY MY CAR HAD JUST SHY OF 5 QUARTS OF OIL IN IT WHEN I CHANGED THE OIL AND MY CAR HOLDS 6 QUARTS TO JUST BE IN THE SAFE ZONE ON MY DIPSTICK. I ASK YOU TO PLEASE LAUNCH AN INVESTIGATION ON THE SUBSTANDARD DESIGN OF THIS PART. I HAVE INCLUDED THE WEBSITES I HAVE BEEN READING ABOUT THIS BELOW: HTTPS://WWW.JEEPCHEROKEECLUB.COM/THREADS/OIL-FILTER-HOUSING-LEAK.237208/ HTTPS://DODGEFORUM.COM/FORUM/JEEPS/374968-SERIOUS-OIL-LEAK-ISSUE-2014-3-6L-3-2L-PENTASTAR.HTML HTTP://WWW.CARPROBLEMZOO.COM/JEEP/GRANDCHEROKEE/ENGINE-OIL-LEAKING-PROBLEMS.PHP
Power train, Jan 27, 2020
THE WEEK I BOUGHT THE VEHICLE, A MESSAGE POPS UP SAYING 'SERVICE SHIFTER' AND WHEN MY VEHICLE IS IN PARK IT DOESN'T SHIFT INTO DRIVE SOMETIMES. I HAD TO TURN MY VEHICLE OFF AND TURN IT BACK ON IN ORDER FOR MY CAR TO GO INTO DRIVE, WHILE SITTING IN LINE AT A CAR WASH. WHEN I HOOK A COMPUTER UP TO MY CAR THERE IS NO CODES THAT POP UP, MY GEAR NUMBERS ON THE SCREEN STAY WHITE, THEY NEVER TURN RED. THE 'SERVICE SHIFTER' IS ON THE WHOLE TIME MY VEHICLE IS RUNNING AND STAYS ON THE DASH WHEN I TURN IT OFF.