2014 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,376 owner complaints filed for this model year. This is the highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2014 reports, 151 involved a crash and 40 involved a fire. 139 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleOct 17, 2013
Chrysler Group, LLC (Chrysler) is recalling certain model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013. Due to a disruption of computer communications and loose alternator ground wires, the affected vehicles may experience random illumination of multiple instrument cluster warning lights, loss of cluster illumination and loss of anti-lock brake system (ABS) and electronic stability control (ESC) function. Because of these conditions, the vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 101, "Controls and Displays," and No. 126, "Electronic Stability Control Systems."
A loss of ABS and ESC function reduces the driver's ability to control the vehicle. Drivers would not be warned of brake system failures or any other failures which would be illuminated on the dashboard display. Either condition increases the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N58.
Campaign 13V483000 on NHTSA.gov
Exterior lightingJul 2, 2013
Chrysler is recalling certain model year 2014, non-SRT trimmed, Grand Cherokee vehicles manufactured January 14, 2013, through March 20, 2013 equipped with premium headlamps. In the affected vehicles, when switching between daytime running lights and parking lights, electrical spikes may cause the parking lamps to turn off. Without properly functioning parking lamps these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Without parking lamps, the vehicle may not be as visible to other vehicles, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the Central Body Controller software, free of charge. The recall BEGAN ON September 12, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N42.
Campaign 13V289000 on NHTSA.gov
Representative owner complaints
2,376 reports, newest first.
Power train, Engine, Mar 29, 2021
BANGS WHEN CAR STARTS AND STOPS ROUGH SHIFTING WHEN SPEEDING OR SLOWING DOWN.THE CAR SHUTTER AND STOP WITH OUT NOTICE IN TRAFFIC DRIVING AT 35-40 MPH.TOOK IT TO A TRANSMISSION SHOP RECREATED THE THOUGHT IT MIGHT BE LOW ON FLUID ADDED FLUID COULD NOT FIND A LEAK. BRINGING IT BACK FOR REPAIRS .THIS PROBLEM STARTED IN 2-10-21. CREATES A HAZARD WHEN IT SHUTS DOWN IN HEAVY TRAFFIC!!
Power train, Mar 25, 2021
SERVICE SHIFTER LIGHT CAME ON (FOR TRANSMISSION SHIFTER) WHILE IN MOTION AT 70K MILES. THIS APPEARS TO BE A COMMON ISSUE ACROSS GC AND JEEP CHARGES $300 TO REPAIR. SEE CARGURUS.COM FOR SIMILAR INCIDENCES WITH NO RESOLUTION.
Suspension, Mar 22, 2021
MY 2014 JEEP GRAND CHEROKEE'S AIR RIDE SUSPENSION HAS FAILED TWICE AND I ONLY HAVE 11,670 MILES ON IT. WHEN THE DEALERSHIP HAD VEHICLE BOTH TIMES IT TOOK OVER A WEEK TO COMPLETE REPAIRS. SUSPENSION JUST FAILED WAS AT ITS LOWEST LEVEL AND THERE WAS NO WARNING.
Other or unspecified, Mar 22, 2021
MY PASSENGER SIDE HEADREST JUST CAME APART ALL OF A SUDDEN MY CAR WAS PARKED IN MY PARKING SPOT AND I NOTICED IT. WAS NEVER INVOLVED IN ANY ACCIDENTS JUST OUT OF NOWHERE THIS HAPPENS
Engine, Mar 22, 2021
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THEY COULD NOT SERVICE THE VEHICLE. THE CONTACT THEN TOWED THE VEHICLE TO SALT LAKE VALLEY CHRYSLER DODGE JEEP RAM (2309 STATE ST, SALT LAKE CITY, UT 84115) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE HAD SEIZED DUE TO NO COOLANT. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE NEEDED A NEW ENGINE DUE TO THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) WHICH HE LINKED TO THE FAILURE. THE DEALER WAS NOTIFIED OF THE FAILURE AND A FCA REPRESENTATIVE WAS TO INSPECT THE VEHICLE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE MANUFACTURER WAS SENT AN EMAIL INFORMING THEM OF THE FAILURE EXPERIENCED. THE CONTACT WAS INFORMED THAT THE CASE HAD BEEN CLOSED. THE MANUFACTURER RE-OPENED THE CASE TO DETERMINE COLLATERAL DAMAGE. THE MANUFACTURER CALLED BACK AND THE CASE WAS CLOSED ONCE AGAIN. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS 121,929.
Seat belts, Mar 20, 2021
THE SEAT BELT, ON THE FRONT PASSENGER SIDE, WILL NOT RETRACT. THE PLASTIC ABOVE WHERE IT RETRACTS IS CRACKED AND PRESSING DOWN ON THE BELT. I DISCOVERED THIS WHEN GETTING IN TO MY CAR AND TRYING TO PUT ON THE SEAT BELT. I NOTICED THE DRIVERS SIDE SEAT BELT ALSO HAS A CRACK ABOVE IT. I REALIZED THIS WAS A COMMON ISSUE ON GRAND CHEROKEES IN 2014S WHEN LOOKING AT ONLINE FORUMS FOR A SOLUTION.
Power train, Mar 19, 2021
SERVICE SHIFTER WARNING COMES ON EVERY TIME I START MY JEEP AND THEN GOES AWAY. THIS IS A KNOWN ISSUE THAT MANY JEEP OWNERS HAVE COMPLAINED ABOUT. IT IS ALSO VERY EXPENSIVE TO FIX IF NO LONGER UNDER WARRANTY. I WAS TOLD BY MY DEALERSHIP THIS WAS NOT COVERED UNDER MY WARRANTY AND QUOTED $1400 TO FIX IT. THIS SHOULD BE JEEP'S RESPONSIBILITY AS IT IS A HAZARD WHEN THIS WARNING APPEARS WHILE DRIVING. PLEASE LOOK INTO THIS PROBLEM THERE ARE SO MANY COMPLAINTS LISTED ONLINE FOR THIS. THERE ARE OVER 170 COMPLAINTS THAT I HAVE SEEN.
Seat belts, Mar 18, 2021
NO PARTICULAR INCIDENT - VEHICLE SEAT BELT MECHANISM CRACKED. JEEP DEALER DOESN'T OFFER A WARRANTY, WHICH IS HAZARDOUS TO DRIVE. THE SEAT BELT DOES NOT RETRACT. SEAT BELT WILL NOT CATCH IF IN AN ACCIDENT, AND THE DRIVER WILL HIT THE STEERING WHEEL OR DASHBOARD. INSURANCE COMPANIES WILL ALSO NOT COVER 500$ REPLACEMENT OR REPAIR.
Seat belts, Mar 17, 2021
TL* THE CONTACT OWNS 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO FIELDS CHRYSLER JEEP DODGE RAM (2800 PATRIOT BLVD, GLENVIEW, ILLINOIS 60026, (847) 446-5100) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SEAT BELT RETRACTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,943.
Engine, Fuel/propulsion system, Mar 16, 2021
VEHICLE CRANKS, BUT DOES NOT START. VEHICLES ACTS LIKE IT DOES NOT HAVE GAS WHILE DRIVING. IT DOES NOT ACCELERATE OR DECELERATES WHILE DRIVING LIKE IT'S ABOUT TO STALL. ISSUES ARE SIMILAR TO THE 2013 JEEP GRAND CHEROKEE RECALL.
Seats, Mar 15, 2021
I WAS SITTING IN THE DRIVER'S SEAT THE VEHICLE WAS OFF AND PARKED AND THE ACTIVE HEADREST DEPLOYED OUT OF NOWHERE. I WAS STRUCK IN THE BACK OF THE HEAD AND SUFFERED A CONCUSSION, NECK AND SHOULDER INJURY AND WHIPLASH.
Seats, Mar 14, 2021
THE VEHICLE WAS STATIONARY, THE DOOR WAS OPENED, THEN MY RIGHT PASSENGER HEADREST POPPED FORWARD AND OUT BEFORE THE PASSENGER SAT DOWN WITH LITTLE TO NO MOTION OTHER THAN THE DOOR OPENING.
Air bags, Mar 9, 2021, crash
THIS VEHICLE WAS IN A SIDE IMPACT COLLISION AND NONE OF THE AIR BAGS DEPLOYED. VEHICLE HAD IMPACT ON DRIVER AND REAR PASSENGER DOORS AS WELL AS FRONT FENDER.
Power train, Mar 8, 2021
THE ELECTRONIC SHIFTER MAINTENANCE REQUIRE LIGHT KEEPS COMING ON WITH CHECK WNGINE LIGHT AND WON'T DRIVE HAD AT DEALERSHIP SEVERAL TIMES CAN'T FIX?? PLEASE HELP GETTING EXPENSIVE
Exterior lighting, Mar 7, 2021
MY JEEP LEFT HEADLIGHT AND RIGHT IS FILLING UP WITH WATER AND IT IS NOT DRAINING. THE RIGHT WILL DRAIN WHEN IT FEELS LIKE IT BUT THE LEFT HEADLAMP ASSEMBLY HAS WATER IN IT FOR MONTHS NOW AND ITS NOT GOING ANYWHERE. THIS SHOULD NOT BE HAPPENING AND IS A DEFECT. ANYTIME IT RAINS IT HAPPENS. I CAN BE DRIVING OR MY JEEP SITTING STILL.
Engine, Mar 6, 2021
NOTHING HAS HAPPENED YET BUT THERE IS A RECALL OUT (W79) TO REPLACE THE EGR COOLER AS AN ENGINE FIRE COULD OCCUR. WAS NOTIFIED OF THIS RECALL NEARLY 4 MONTHS AGO AND YET JEEP SAYS THERE ARE STILL NO PARTS AVAILABLE TO DO IT. CAN YOU GET ON THEIR CASE TO GET THIS DONE?
Engine, Mar 5, 2021, fire
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, SMOKE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT AND OIL HAD LEAKED UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PLASTIC OIL FILTER HOUSING HAD FAILED CAUSING AN OIL LEAK AND THE OIL FILTER HOUSING GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.*JB
Power train, Engine, Mar 3, 2021
CYLINDER HEAD MISFIRE #2 AND SERVICE FOUR WHEEL DRIVE LIGHT. I HAD TAKEN IT IN TO OUR LOCAL MECHANIC HE SAID THE HEAD NEEDS TO BE REPLACED THERE IS A CURRENT RECALL AND EXTENDED WARRANTY OUT NOW WITH THE SAME PROBLEMS BUT OUR JEEP IS NOT ON THE VIN LIST (PENTASTAR TIC) IS WHAT OUR MECHANIC CALLED IT.
Engine, Mar 2, 2021
2014 JEEP GRAND CHEROKEE LIMITED 3.6L -67K MILES. CRACKED OIL FILTER HOUSING. NOTICED A SMALL OIL LEAK FALL 2020 ON MY GARAGE FLOOR AFTER OIL CHANGE FROM LOCAL CHRYSLER DEALERSHIP. LATE WINTER 2021 NOTICED THE LEAK WAS BIGGER ON GARAGE FLOOR. CHECKED UNDER CAR AROUND OIL PAN. OIL PAN NUT AREA WAS CLEAN OF OIL, BUT OIL WAS DRIPPING DOWN ENGINE AND OVER EXHAUST AND ONTO THE TRANSMISSION. NOTICED OIL PUDDLING INSIDE TRANSMISSION SKID PLATE. LOOKED ONLINE FOR CAUSES AND FOUND THE OIL FILTER HOUSING WAS KNOWN TO CRACK ON THESE ENGINES. I LOCATED MY OIL FILTER NEAR THE TOP OF THE ENGINE AND FOUND OIL ALL AROUND THE BASE OF THE HOUSING. THE FILTER NECK WAS CLEAN OF OIL, JUST A POOL OF OIL AT THE BASE OF THE NECK!! LOOKED UP CHRYSLER RECALLS AND NOTHING REPORTED FOR THIS PART. BUT DID FIND MANY SAME ENGINE OWNERS COMPLAINING OF THIS SAME PROBLEM! READ MANY ARTICLES ABOUT THIS PRODUCT BEING MADE OF PLASTIC AND FAILING. ALL OF MY OIL CHANGES HAVE BEEN FROM THE SAME LOCAL CHRYSLER DEALERSHIP. DID THEY CAUSE THIS BY OVER TIGHTENING OIL FILTER? OR IS THIS TRULY A DEFECT PRODUCT AND CHRYSLER IS WAITING FOR A VEHICLE TO CATCH FIRE OR A DEATH BEFORE A RECALL IS ISSUED? ARE VEHICLE ENGINE FIRES CAUSED BY OIL LEAKING ONTO EXTREMELY HOT ENGINE/TRANSMISSION/EXHAUST PARTS??
Seat belts, Mar 1, 2021
PASSENGER SIDE SEAT BELT RETRACTOR FAILED MAKING THE SEAT BELT NOT USEABLE AND CREATING A SAFETY ISSUE. CANNOT USE THE PASSENGER SEAT BECAUSE OF THIS ISSUE.
Engine, Feb 26, 2021
THE OIL FILTER HOUSING IS MADE OF PLASTIC AND ATTACHED TO THE MOTOR. HIGH FAILURE RATE AS EVIDENCED BY THE 40,000 PART BACKORDER STATUS OF THE PART. CAUSES MODERATE TO SEVERE OIL LEAK WHEN CRACKED, AND ENGINE FAILURE IF IT BREAKS COMPLETELY. LEAVES AN OILY MESS WHEREVER IT IS PARKED. OIL WILL BLOW BACK ONTO OTHER VEHICLES AND VEHICLE WILL BE STALL AND BE STRANDED WHEN MOTOR LOCKS UP DUE TO NO OIL. $600+ REPAIR COSTS. AFFECTS SOME DODGE, JEEP, AND CHRYSLER VEHICLES. UNABLE TO REPAIR STALLED VEHICLES BECAUSE PART IS UNAVAILABLE. EST WAIT TIME IS OVER A MONTH. PART NUMBER IS 68105583AF. THERE IS NO EXCUSE FOR THE COMPANY NOT TO TAKE RESPONSIBILITY FOR PUTTING A PLASTIC CONNECTOR INSIDE AN ENGINE HOUSING. IT'S COMMON SENSE. I WAS LEFT STRANDED ON A BUSY ROAD AND HAD TO BE TOWED. I PERSONALLY KNOW OF TWO OTHERS ALSO. OUR VEHICLES ARE USELESS BECAUSE OF THIS. TO MAKE MATTERS WORSE, DEALERS ARE NOW OVERCHARGING FOR THE PART. NORMALLY $199, NOW CHARGING OVER $300.
Seat belts, Feb 25, 2021
FRONT PASSENGER SEAT BELT REMAINS IN LOCKED POSITION AND FAILED ON BREAKING
Engine, Feb 24, 2021
I NOTICED AN OIL LEAK,THROUGH A LITTLE RESEARCH I THOUGHT IT WAS THE OIL COOLER/OIL FILTER ADAPTER. I TOOK IT TO A SHOP AND THEY CONFIRMED IT BUT TOLD ME THAT THERE WAS A NATIONWIDE BACK ORDER ON THE PART. I WAS TOLD THAT 37,000 UNITS ARE ON BACK ORDER. I FEEL THAT THERE IS DEFINITELY A PROBLEM WITH THIS PART, I THINK THAT OIL LEAKS COULD LEAD TO POSSIBLE SAFETY ISSUES AND POSSIBLE DAMAGE TO THE ENGINE
Power train, Electrical system, Feb 24, 2021
ON MONDAY, JANUARY 22, 2021 AROUND 3 PM, I WAS DRIVING ON THE FREEWAY AND MY JEEP AUTOMATICALLY SHIFTED INTO NEUTRAL AND THE WORDS 'AUTO PARK' DISABLED APPEARED ON THE SCREENED. I IMMEDIATELY SHIFTED IT BACK INTO DRIVE AND CONTINUED DRIVE AND EXITED AND WENT TO A GAS STATION. I TURNED IT OFF, PUMPED GAS AND TURNED IT BACK. WHEN I TRIED TO BACK UP, IT IMMEDIATELY SHIFTED THE CAR INTO PARK. I CALLED THE NEAREST DEALER AND ASKED WHAT IT COULD BE? THEY CHECKED FOR RECALLS AND SAID THAT RECALL FOR A SIMILAR DEFECT WAS ALREADY REPAIRED ON MY VEHICLE, MAYBE IT WAS LOW ON TRANSMISSION FLUID. THEY ALSO RECOMMENDED LOOKING TO SEE IF ANY OTHER 2014 JEEPS HAD EXPERIENCED THE SAME PROBLEM. THIS IS THE FIRST TIME MY VEHICLE HAS EVER DONE THAT. I ASKED IF IT COULD BE RELATED TO THE EXTREME COLD. I CONTACTED CHRYSLER AND THE REPRESENTATIVE SAID MAKE AN APPOINTMENT AND TAKE IT TO A DEALERSHIP. I HAVE SCHEDULED THE APPOINTMENT.
Interior lighting, Feb 24, 2021
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOME LIGHT FAILED TO TURN-OFF WHEN THE BUTTON WAS ACTIVATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE BODY CONTROL MODULE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.