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2014 Jeep Grand Cherokee

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 2,376 owner complaints filed for this model year. This is the highest complaint count among 26 Grand Cherokee model years with reports.

Complaints by model year
  15. 2,376

Of the 2014 reports, 151 involved a crash and 40 involved a fire. 139 people were injured.

Primary concernElectrical system483 reports · 20% of complaints
Owner complaints2,376Filed with NHTSA
Recall relationship19 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system483
  2. Power train474
  3. Engine408
  4. Seats338
  5. Other or unspecified271
  6. Service brakes268
  7. Air bags209
  8. Seat belts187

Recalls and investigations

  1. Engine and engine coolingJun 8, 2023

    Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    An engine stall can increase the risk of a crash.

    Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

    Campaign 23V411000 on NHTSA.gov

  2. Fuel system, diesel, delivery, fuel pumpJun 9, 2022

    Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

    Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

    Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

    Campaign 22V406000 on NHTSA.gov

  3. Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020

    Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

    Combustion in the intake manifold can increase the risk of a fire.

    FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

    Campaign 20V699000 on NHTSA.gov

  4. Engine and engine cooling, engine, dieselAug 13, 2020

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    An engine stall can increase the risk of a crash.

    FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.

    Campaign 20V475000 on NHTSA.gov

  5. Electrical system, wiringMay 17, 2018

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Campaign 18V332000 on NHTSA.gov

  6. Electrical system, alternator/generator/regulatorNov 21, 2017

    Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.

    Campaign 17V741000 on NHTSA.gov

  7. Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017

    Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.

    A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

    ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.

    Campaign 17E061000 on NHTSA.gov

  8. Service brakesSep 18, 2017

    Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

    If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.

    Campaign 17V572000 on NHTSA.gov

  9. Electrical system, alternator/generator/regulatorJul 10, 2017

    Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

    Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.

    Campaign 17V435000 on NHTSA.gov

  10. Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016

    Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

    Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

    Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

    Campaign 16V240000 on NHTSA.gov

  11. Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015

    Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

    Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

    Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

    Campaign 15V461000 on NHTSA.gov

  12. Seat beltsOct 14, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light “MIL” should illuminate to initially warn drivers of a failure.

    If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.

    Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.

    Campaign 14V643000 on NHTSA.gov

  13. Electronic stability control (ESC)Oct 8, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.

    If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.

    Campaign 14V636000 on NHTSA.gov

  14. Electrical system, alternator/generator/regulatorOct 8, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

    Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.

    Campaign 14V634000 on NHTSA.gov

  15. Electrical system, wiringJul 2, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

    If the vanity lamp wiring shorts, there is an increased risk of fire.

    Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.

    Campaign 14V391000 on NHTSA.gov

  16. Vehicle speed control, accelerator pedalJun 4, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.

    The unintended continued acceleration may increase the risk of a crash.

    Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.

    Campaign 14V293000 on NHTSA.gov

  17. Service brakesApr 1, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

    The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.

    Campaign 14V154000 on NHTSA.gov

  18. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleOct 17, 2013

    Chrysler Group, LLC (Chrysler) is recalling certain model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013. Due to a disruption of computer communications and loose alternator ground wires, the affected vehicles may experience random illumination of multiple instrument cluster warning lights, loss of cluster illumination and loss of anti-lock brake system (ABS) and electronic stability control (ESC) function. Because of these conditions, the vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 101, "Controls and Displays," and No. 126, "Electronic Stability Control Systems."

    A loss of ABS and ESC function reduces the driver's ability to control the vehicle. Drivers would not be warned of brake system failures or any other failures which would be illuminated on the dashboard display. Either condition increases the risk of a crash.

    Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N58.

    Campaign 13V483000 on NHTSA.gov

  19. Exterior lightingJul 2, 2013

    Chrysler is recalling certain model year 2014, non-SRT trimmed, Grand Cherokee vehicles manufactured January 14, 2013, through March 20, 2013 equipped with premium headlamps. In the affected vehicles, when switching between daytime running lights and parking lights, electrical spikes may cause the parking lamps to turn off. Without properly functioning parking lamps these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."

    Without parking lamps, the vehicle may not be as visible to other vehicles, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will update the Central Body Controller software, free of charge. The recall BEGAN ON September 12, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N42.

    Campaign 13V289000 on NHTSA.gov

Representative owner complaints

2,376 reports, newest first.

  1. Visibility, Service brakes, Sep 12, 2014

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V391000 (VISIBILITY) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/24/2014*LJ

  2. Electrical system, Service brakes, Sep 12, 2014

    RECALL P/14/NHTSA 14V-154 - BRAKE BOOSTER, CALLED IMMEDIATELY AFTER RECEIVING NOTIFICATION (06/05/2014). TOLD PARTS NOT AVAILABLE, ONLY RECEIVING ABOUT 5 PER WEEK. PLACED ON LIST. AS OF 09/11/2014, STILL ON LIST AS PARTS NOT AVAILABLE IN SUFFICIENT QUANTITIES. *TR RECALL P36/NHTSA 14V-391 - SUN VISOR WIRING, SAME AS OTHER RECALL, PARTS NOT AVAILABLE. WHY ARE RECALLS ISSUED IF THERE ARE NO PARTS AVAILABLE? JEEP IS PUTTING OWNERS AT RISK BY NOT HAVING PARTS AVAILABLE. *TR

  3. Service brakes, Hydraulic, Visibility, Service brakes, Sep 12, 2014

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V391000 (VISIBILITY) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/22/14*CN

  4. Air bags, Sep 11, 2014

    I WAS DRIVING THE VEHICLE AND SUDDENLY THE CAR TOLD ME TO SERVICE THE AIR BAG SYSTEM. I DROVE TO THE DEALER THE NEXT DAY AND WAS TOLD THAT THE VEHICLE REQUIRES A NEW OCCUPANT RESTRAINT CONTROL MODULE. I HAVE BEEN WAITING SINCE MID-JUNE FOR THIS PART TO ARRIVE. I HAVE ALSO LEARNED THAT THE AIRBAGS WILL FAIL IN A COLLISION. THIS IS A SERIOUS SAFETY CONCERN FOR EVERYONE, NOT JUST ME. *TR

  5. Service brakes, Sep 11, 2014

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART NEEDED FOR THE RECALL REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

  6. Electrical system, Service brakes, Engine, Sep 11, 2014

    I HAVE A 2014 JEEP GRAND CHEROKEE SRT. I WAS AT A STOP LIGHT IN THE TURN LEFT LANE. ONCE THE LIGHT CHANGED GREEN I PRESSED ACCELERATOR AND WHILE TURNING ALL POWER CUT OUT ON THE VEHICLE. WHILE IN TRAFFIC I COASTED TO THE SIDE OF THE ROAD. THE VEHICLE RESTARTED AFTER I CAN TO A FULL STOP POWER APPEARED TO COME BACK ON AND I PUSHED THE START BUTTON WITH FOOT ON BRAKE. SECOND EVENT HAPPENED 9/10/14 AGAIN I WAS IN THE LEFT HAND TURN LANE (DIFFERENT STREET) AND WHEN LIGHT CHANGED I PRESSED ACCELERATOR AND WHILE STARTING THE TURN ALL POWER INSTANTLY WENT OUT RENDERING THE VEHICLE TOTALLY DISABLED IN TRAFFIC. ONCE I GOT IT INTO A SAFE SPOT I CALLED AND TRIED TO HAVE IT JUMP STARTED. THIS DID NOT WORK AT ALL. TOTAL POWER FAILURE NO RESPONSE AND HAD TO BE TOWED TO DEALER. VERY DANGEROUS SITUATIONS. *TR

  7. Service brakes, Sep 11, 2014

    OUR 2014 JEEP GRAND CHEROKEE WAS ISSUED A RECALL FOR BRAKE BOOSTER. THE NEEDED REPAIR WAS NOTED BY DEALER WHEN THE VEHICLE WAS IN FOR ROUTINE VEHICLE MAINTENANCE ON JUNE 4, 2014 AND WE ALSO RECEIVED A RECALL NOTICE. WE WERE TOLD ON 6/4/14 THAT THERE WERE NO PARTS AVAILABLE TO MAKE REPAIRS AND WE WOULD BE NOTIFIED WHEN THE PARTS CAME IN. TO DATE 9/11/14, THE REPAIRS HAVE NOT BEEN COMPLETED. WE HAVE CALLED THE DEALER, 4 TIMES INCLUDING THE SERVICE MANAGER, AND CHRYSLER (GROUP RECALL ASSISTANCE CENTER) TWICE. THE REPAIRS HAVE STILL HAS NOT BEEN MADE AND NO APPOINTMENTS HAVE BEEN SET UP. *TR

  8. Suspension, Sep 11, 2014

    NOTICED VEHICLE HAS CREAKING NOISE FROM THE REAR PORTION OF THE CAR. ESPECIALLY WHEN DRIVING AT LOW SPEED. SUSPECTED WAS THE REAR SUSPENSION BUSING. MADE AN APPOINTMENT AT THE DEALERSHIP TO CHECK UP. *TR

  9. Service brakes, Sep 10, 2014

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR AND HAD BEEN WAITING APPROXIMATELY FIVE MONTHS TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

  10. Electrical system, Service brakes, Sep 10, 2014

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  11. Power train, Engine, Sep 10, 2014

    WHILE ENTERING A BUSY INTERSTATE AND ACCELERATING FROM A STOP TO 65 MPH ON THE ONRAMP, THE JEEP GRAND CHEROKEE DRIVE TRAIN BEGAN SHUDDERING VIOLENTLY AND WOULD NOT STOP. IT FELT LIKE THE VEHICLE WAS RUNNING OVER SEVERE BUMPS IN THE ROAD YET THE SURFACE WAS FREE OF DEFECTS. I WAS DISORIENTED BY THE SHAKING SENSATION WHICH WOULD STOP IF I DECELERATE BUT RETURNED IMMEDIATELY WHEN ACCELERATING TO MERGE. I WAS FORCED OFF THE ROAD BY FASTER TRAFFIC AND MY INABILITY TO SPEED UP. I HAD TO STOP ON THE ROADSIDE AND ATTEMPT TO MERGE AGAIN WHEN TRAFFIC CLEARED. MY RE-ATTEMPT TO ACCELERATE CAUSED SHUDDERING AGAIN AT 45 MPH. I PULLED OVER AGAIN AND SHUT THE VEHICLE OFF. I RESTARTED AND, ON MY THIRD ATTEMPT, ACCELERATED VERY AGGRESSIVELY WITH THE VEHICLE SHUDDERING AT 45 MPH UP TO 65 MPH. WHEN I QUITE ACCELERATING TH E SHUDDER QUIT. THIS VIOLENT DRIVE TRAIN SHUDDER HAS OCCURRED OFTEN SINCE THEN. I HAVE LEARNED THAT THIS OCCURS MOST OFTEN IN THE FIRST 10 MILES OF OPERATION AND I CAN MINIMIZE THE SHUDDER WHEN IT OCCURS BY ACCELERATING AT FULL THROTTLE WHICH IS UNSAFE. MY ONLINE RESEARCH INDICATES OTHERS ARE COMPLAINING OF THIS SAME ISSUE IN VARIOUS AUTO FORUMS. I HAVE HAD MY JEEP DEALER APPLY SERVICE UPDATES AND TEST DRIVE THE VEHICLE BUT JEEP HAS YET TO FIX THIS ISSUE. IN MY OPINION, THIS IS RIDICULOUS IN A NEW CAR AND IS A DRIVE ABILITY AND SAFETY CONCERN. *TR

  12. Power train, Sep 9, 2014

    TRANSMISSION WILL SHUDDER WHILE ACCELERATING MAKING THE VEHICLE DANGEROUS AND DIFFICULT TO CONTROL. VEHICLE HAS BEEN TO THE DEALER MULTIPLE TIMES AND THEY HAVE YET TO FIX IT. RESEARCH HAS LED ME TO BELIEVE THAT THIS IS IMPACTING MANY OTHER JEEP'S ON THE ROAD TODAY. I DO NOT BELIEVE THEY ARE SAFE TO BE ON THE ROAD UNTIL THE PROBLEM IS REMEDIED. *TR

  13. Service brakes, Sep 9, 2014, crash

    BRAKES FAILED AT STOP LIGHT, CAR ROLLED FORWARD, HITTING THE CAR IN FRONT OF ME. GOING LESS THAN 5 MPH. *TR

  14. Electrical system, Service brakes, Sep 9, 2014

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  15. Electrical system, Sep 9, 2014

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  16. Service brakes, Sep 9, 2014

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE CONTACT STATED THAT THREE MONTHS WAS NOT A REASONABLE AMOUNT OF TIME FOR A RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/07/14*LJ UPDATED 3/12/15 *JS

  17. Power train, Sep 8, 2014

    TRANSMISSION LOCKS UP AFTER STARTING, UNABLE TO SHIFT INTO ANY GEAR, AND MALFUNCTION INDICATOR LIGHT "MIL" IS ILLUMINATED. IN ORDER TO GET THE VEHICLE TO MOVE IT MUST BE SHUT OFF AND ON, SOMETIMES MORE THAN ONE TIME. AFTER 4 INCIDENTS, JEEP GC WAS BROUGHT TO LOCAL SERVICE DEPT. WHERE SEVERAL FLASH UPDATES WERE PERFORMED TO VEHICLES COMPUTER AND VALVE BODY PUMP BOX WAS ORDERED. JEEP WAS RETURNED FOR SERVICE 3 WEEKS LATER WHERE TRANSMISSION PUMP BOX WAS REPLACED AND TRANSMISSION RE-TRAINED. SINCE THEN THE ISSUE HAS CONTINUED TO OCCUR ON 3 SEPARATE OCCASIONS. ADDITIONALLY, NOW THE DIESEL EXHAUST REGENERATION COMES ON EVERY 30-40 MILES WHERE THE CAR MUST CONTINUE TO BE RUN UNTIL REGEN HAS COMPLETED, NO CHANGES HAD BEEN MADE TO DRIVING HABITS AND PRIOR TO TRANSMISSION WORK REGEN HAD NEVER NEEDED TO COME ON. IT IS UNKNOWN IF THE JEEP GC CAN MOVE WHEN THE MIL AND LOCKED SHIFTER OCCUR AS THE ISSUE HAS OCCURRED ONLY IN FLAT AREAS (MOSTLY HOME GARAGE), HOWEVER THIS COULD BE A DEADLY ISSUE IF PARKED ON HILL AND IF VEHICLE TRANSMISSION IS NOT LOCKING GEARS AND CAN MOVE FORWARD OR BACK. IT DOES NOT APPEAR THAT THIS IS THE CASE BUT CAN NOT BE RULED OUT. VEHICLE IS GOING BACK IN FOR SERVICE AND TRANSMISSION REPLACEMENT. BASED ON RESEARCH ONLINE IT WOULD APPEAR TRANSMISSION ISSUES WITH THE 2014 JEEP GC ARE WIDESPREAD AND EVEN AFTER REPAIRS ARE PERFORMED THE VEHICLE NEVER DRIVES PROPERLY OR AS IT DID PREVIOUSLY AND USUALLY HESITATES, SHIFTS HARD OR JERKS FORWARD WHICH IS ALSO VERY DANGEROUS AS IT SEEMS TO BE SPORADIC AND UNPREDICTABLE FOR DRIVERS. *TR

  18. Electrical system, Service brakes, Sep 8, 2014

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  19. Power train, Electrical system, Sep 8, 2014

    2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *SMD THE CONSUMER STATED TWICE, HE ENCOUNTERED A SERIOUS PROBLEM. WHEN HE ATTEMPTED TO MAKE A TURN, THE VEHICLE ALMOST STALLED. HE TRIED PUMPING THE ACCELERATOR, BUT THE VEHICLE WOULD ONLY MOVE AT A CRAWL. THE SECOND INCIDENT OCCURRED ON JULY 31, 2014, THE CONSUMER WAS ATTEMPTING TO MAKE A TURN, WHEN THE VEHICLE ALMOST STALLED. THE CONSUMER WAS INFORMED THERE WERE SOME WIRES THAT RUBBED AGAINST SOMETHING THAT CAUSED THE ENGINE TO STALL. *JB

  20. Power train, Electrical system, Sep 5, 2014

    I HAVE HAD THIS SUV FOR ALMOST ONE YEAR. ON MULTIPLY INSTANCES I HAVE THOUGHT TO HAVE PUT THIS TRUCK IN PARK, BUT IT HAS EITHER GONE INTO NEUTRAL OR REVERSE. IT COMES WITH AN ELECTRONIC SHIFTER. BECAUSE IT IS ELECTRONIC IT HAS THE SAME POSITION IN ANY AND ALL OF THE FOUR DESIRED GEARS. FURTHER COMPLICATING THE PROCESS OF MAKING SURE THE TRUCK IS IN THE DESIRED GEAR IS THAT THE ONLY WAY TO TELL WHAT GEAR YOU ARE IN IS BY AN ILLUMINATED SHIFTER WITH LETTERS P R N D/S ... WHEN IT VERY SUNNY OR YOU HAVE THE SUNROOF SHADE OPEN IT IS EVEN MORE DIFFICULT. HAVING THE SUNROOF OPEN ON A SUNNY DAY(DIFFERENT THAN JUST THE SHADE OPEN) IT IS ALMOST IMPOSSIBLE!! I BELIEVE SOMETHING TRAGIC WILL OCCUR EVENTUALLY IF THIS NOT CORRECTED. IT WONT WITH ME BECAUSE I AM VERY AWARE OF THE SITUATION. BUT SOMEONE SOMEWHERE WILL NOT BE AS AWARE OF IT AS I AM! I HAVE THE SAME TRUCK IN 2009 AND IT DOES NOT OPERATE IN THAT METHOD. I DO NOT KNOW HOW MANY OTHER VEHICLES OPERATE MANNER BUT I WILL NOT BE BUYING ANOTHER ONE AND THOUGHT OTHERS DESERVED THIS INFORMATION. *TR

  21. Air bags, Sep 5, 2014, crash

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 59 MPH, THE CONTACT CRASHED INTO A GUARD RAIL. THE VEHICLE WENT AIRBORNE AND LANDED IN A DITCH OF WATER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED AN INJURED BACK, THE FRONT PASSENGER HAD TO GET STITCHES FROM THE IMPACT OF THE WINDOW GLASS, AND THE REAR SEAT PASSENGER HAD WATER IN THE LUNGS AND CONTUSIONS TO HIS HEAD, WHICH ALL REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000..UPDATED 09-15-14 *BF

  22. Service brakes, Sep 5, 2014

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART WAS UNAVAILABLE. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY WERE ONLY DISTRIBUTING TWO PARTS PER SHIPMENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  23. Electrical system, Service brakes, Sep 5, 2014

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) ALONG WITH 14V391000 (ELECTRICAL) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  24. Vehicle speed control, Service brakes, Sep 4, 2014

    TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN NUMBER: 14V293000 (VEHICLE SPEED CONTROL) AND NHTSA CAMPAIGN NUMBER: 14V391000. HOWEVER, THE PARTS WERE NOT AVAILABLE FOR EACH RECALL. THE DEALER WAS UNAWARE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE AN ESTIMATED TIME FRAME WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  25. Electrical system, Engine, Sep 4, 2014

    ?APPROXIMATELY TWENTY NINE (29) DAYS AFTER PURCHASING THE VEHICLE I BEGAN TO HAVE TROUBLE WITH THE 911 BUTTON ON THE REARVIEW MIRROR FLASHING RED WHICH WOULD LEAD TO A MESSAGE ON THE NAVIGATION SCREEN WHICH READ ?VEHICLE PHONE REQUIRES SERVICE CONTACT DEALER?. ?THE VEHICLE HAS BEEN RETURNED TO THE DEALER FOR SERVICE ON 12/21/13, 5/17/14, 7/21/14 AND 7/29/14 FOR THIS 911 BUTTON ISSUE ON 5/17/14 SAID VEHICLE WAS RETURNED TO THE CROWLEY SERVICE DEPT. FOR THE SAME PROBLEM OF THE 911 BUTTON FLASHING AND THE MESSAGE ON THE NAVIGATION SCREEN READING ?VEHICLE PHONE REQUIRES SERVICE CONTACT DEALER.? ON 7/21/14 SAID VEHICLE WAS AGAIN BROUGHT TO THE CROWLEY SERVICE DEPT. FOR A MULTITUDE OF ISSUES: ?AGAIN THE 911 LIGHT ON THE REARVIEW MIRROR WAS FLASHING AND THE NAVIGATION SCREEN READ ?VEHICLE PHONE REQUIRES SERVICE CONTACT DEALER?. ?THE AIRBAG LIGHT ON THE DASHBOARD WAS ILLUMINATED: ?THE SEATBELT INDICATORS FOR BOTH DRIVER AND PASSENGER WERE LIT UP AND WOULD NOT STOP ?DINGING? REGARDLESS OF PROPER USE OR THERE NOT BEING A PASSENGER IN THE SEAT ?THE RPMS WOULD SUDDENLY SKYROCKET AND THE VEHICLE WOULD MAKE A ?VROOM? NOISE WHILE THE DIGITAL SCREEN READ ?SERVICE SHIFTER?: ?THE AIR CONDITIONING SYSTEM WAS BLOWING WARM AIR. ON 7/29/14 SAID VEHICLE WAS RETURNED TO THE CROWLEY SERVICE DEPT. FOR A COMPLETELY NON-FUNCTIONAL A/C SYSTEM. ON 7/31/14, AFTER HAVING THE VEHICLE BACK FROM THE CROWLEY SERVICE DEPT FOR LESS THAN 24 HOURS, I ATTEMPTED TO ANSWER A PHONE CALL USING THE BLUETOOTH SOFTWARE IN SAID JEEP. THE IN DASH PHONE DISPLAYED ON THE NAVIGATION SCREEN NO LONGER RINGS TO NOTIFY THE DRIVER OF AN INCOMING CALL. ATTEMPTS TO SELECT THE GREEN BUTTON TO ANSWER THE CALLS LEAD TO A TRANSFER OF AUDIO FROM BLUETOOTH TO THE HANDHELD DEVICE, (ILLEGAL TO USE WHILE DRIVING IN CT), AND THE CALL IS TERMINATED. *TR