2015 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Power train is the leading concern among 1,360 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2015 reports, 128 involved a crash and 21 involved a fire. 93 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Campaign 16V168000 on NHTSA.gov
Suspension, rearJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.
If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
Campaign 15V469000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Representative owner complaints: engine
218 reports, newest first. Show all
Power train, Engine, Jun 4, 2016, crash
VEHICLE WAS PUT IN PARK. I EXITED THE CAR. WIFE WAS SITTING IN CAR IN PASSENGER SEAT. CAR WAS NOT MOVING. WIFE EXITED CAR TO RETRIEVE ITEM FROM HOUSE. RETURNED TO FIND VEHICLE DOWN THE HILL AND IN THE WOODS.
Power train, Vehicle speed control, Engine, Jun 3, 2016
THE VEHICLE LOCKED WHEN I WAS STOPPED IN TRAFFIC IN THE HIGHWAY, RENDERING THE VEHICLE DISABLED IN TRAFFIC WHILE IN DRIVE. I PRESSED ON THE GAS PEDAL BUT DID NOT MOVE. I HIT MY EMERGENCY LIGHTS PLACED THE CAR IN PARK AND THEN SHIFTED BACK TO DRIVE BUT GOT NO MOVEMENT. I THEN TURNED OFF THE VEHICLE AND RESTARTED THE VEHICLE AND WAS ABLE TO MOVE OFF THE HIGHWAY AND TOOK THE SURFACE STREETS TO GET HOME. I SAW ON THIS "SITE" THERE IS A RECALL FOR 2016 MODELS WHICH IS RECALL S28.
Steering, Service brakes, Engine, May 19, 2016
VEHICLE RANDOMLY BRAKES UNINTENTIONALLY FOR 5 TO 10 SECONDS - ENGINE AND STEERING FAIL ALL AT THE SAME TIME. A LOUD COLLISION WARNING ALONG WITH RED ALERT BRAKING INDICATORS. I INFORMED A LOCAL DEALERSHIP SEVERAL MONTHS AFTER PURCHASE (SUMMER 2015). THEY REPORTED NO SPECIFIC CODES OR RECALLS. THE ISSUE HAS OCCURRED MULTIPLE TIMES. IN ALL OCCURRENCES THE VEHICLE WAS IN MOTION INCLUDING HIGHWAY AND CITY STREETS. FOR INCIDENTS I DIRECTLY RECALL THEY OCCURRED WHILE DRIVING IN A STRAIGHT LINE (MOSTLY).
Wheels, Engine, May 2, 2016
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE RADIATOR LEAKED A REDDISH COLOR FLUID ONTO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND HOSE RUPTURED. THE RADIATOR WAS REPLACED. IN ADDITION, THE FRONT DRIVER AND PASSENGER SIDE BLACK WHEEL TRIM DETACHED WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Engine, Feb 16, 2016
WE BOUGHT OUR GRAND CHEROKEE AT FALLS MOTOR CITY AND THEY OFFERED US A FREE FIRST OIL CHANGE. AT 7000 MILES WE TOOK IT IN HAD THE OIL CHANGE. DEALER NEVER RESET OIL LIGHT DROVE IT HOME NEXT DAY ENGINE LIGHT IS ON. FOUND OIL IN EVERYTHING. TOOK TO ANOTHER JEEP DEALER THEY DID A SOFTWARE UPDATE SAYING THAT WAS ISSUE. THAT DIDNT FIX IT. SECOND TIME THEY CHANGED CRANKCASE SENSOR SINCE IT HAD OIL IN IT. STILL DIDNT FIX IT. 3RD TIME THEY REPLACED THE CRANKCASE COVER FOR OIL CAP SINCE IT WAS LEAKING. AFTER 7000 MILES THEY FOUND THAT THE JEEP HAD 11 QUARTS OF OIL IN IT AND IT WAS SUPPOSED TO ONLY HAVE 8 IN IT. THE OWNERS MANUAL SAYS 8 QUARTS BUT I HAVE FOUND ONLINE OTHER PEOPLE HAVE HAS MORE THEN 8 QUARTS IN THEIR ECO DIESEL. DUE TO THIS WE HAD LOST 5MPG AND USED EXCESSIVE AMOUNT OF DEF. FALLS MOTOR CITY SAID THAT THERE WONT BE ANY ISSUE NOW THAT THE OTHER DEALER PUT THE CORRECT AMOUNT OF OIL IN IT. THERE IS STILL OIL IN EVERYTHING. THE MILEAGE HAS GONE BACK UP SOME BUT STILL NOT GETTING WHAT IT USED TO BE. IM WORRIED NOW THAT LATER ON DOWN THE ROAD THE MOTOR WILL FAIL OR SOMETHING ON THE MOTOR WILL FAIL DUE TO OIL BEING PUSHED EVERYWHERE ELSE SINCE IT WAS OVERFILLED. THIS ALL HAPPENED BACK IN OCTOBER 2015 AND JUST THE END OF JAN IS WHEN EVERYTHING WAS FIGURED OUT TOO MUCH OIL WAS PUT IN. ONLY THING I CAN THINK OF IS CHRYSLER MESSED UP AND HAD IN THEIR SYSTEMS THAT THE ECO DIESEL WAS SUPPOSED TO TAKE 11 QUARTS AND NOT 8 SINCE OTHER VEHICLES HAVE HAD THAT MUCH PUT IN ALSO AT THE DEALER. IT SAYS 8 QUARTS IN THE OWNERS MANUAL.
Engine, Feb 10, 2016
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V676000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Engine, Jan 15, 2016
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED IN THE GARAGE WITHOUT THE KEY IN THE IGNITION, IT WAS DISCOVERED THAT THE VEHICLE HAD INDEPENDENTLY STARTED. THE CONTACT ENTERED THE GARAGE ON TWO OCCASIONS WITHOUT THE KEY FOB IN HIS POCKET AND THE VEHICLE WAS NOT RUNNING. THE DOORS WERE LOCKED. THE CONTACT DEPRESSED THE DOOR OPEN BUTTON ON THE FOB, UNLOCKED THE VEHICLE, AND POWERED THE VEHICLE OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,550.
Electrical system, Electronic stability control (ESC), Engine, Dec 21, 2015
I BOUGHT A NEW JEEP GRAND CHEROKEE AND THE TRANSMISSION WENT OUT ON THE CAR GOING DOWN A MOUNTAIN! THANK GOD FOR BRAKES AS THERE WAS NO CONTROL OF THE VEHICLE. THE DEALERSHIP REPLACED THE CAR WITH ONE THAT IS IDENTICAL. IT IS BRAND NEW AND I HAVE HAD IT FOR 3 WEEKS AND IT IS DOING THE EXACT SAME THING AS THE OTHER ONE. IT GETS STUCK IN GEARS. ENGINE STALLS AND REVS UP WHEN CHANGING GEARS! I FEAR FOR MY LIFE IN THIS VEHICLE. ALSO, WATER POURS FROM THE BASE OF THE EXHAUST PIPES. NOT FROM THE TIPS.. IT UNREAL HOW MUCH WATER POURS OUT OF THE BACK OF THE VEHICLE!! THIS IS A BAD SERIOUSLY GRAVE SITUATION! I CALLED FLETCHER DODGE JEEP IN SHERWOOD ARKANSAS WHERE I BOUGHT THE CAR AND THEY TOLD ME THAT I NEEDED TO DRIVE IT 2.5 HOURS TO THEM SO THEY CAN SEE IF A SHIFT RELEARN WOULD WORK OR IF THIS CAR WILL BE A LEMON TOO!! THEY SAID THE RELEARN ONLY WORKS ON SOME OF THE VEHICLES!!! PLEASE HALT CHRYSLER FROM THE PRODUCTION OF 8 SPEED AUTOMATIC TRANSMISSION AS THEY DO NOT KNOW HOW TO FIX THEM AND THEY ARE GOING TO START KILLING PEOPLE!
Engine, Dec 1, 2015
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V676000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Engine, Sep 14, 2015
I NOTICED THE PROBLEM HAS BECOME MORE PRONOUNCED STARTING SEPTEMBER 5, 2015. WHILE SLOWING DOWN TO STOP THE VEHICLE IT LUNGED FORWARD ALMOST CAUSING ME TO REAR END THE VEHICLE IN FRONT. I ALSO NOTICED DELAYS IN ACCELERATING FROM A STOP POSITION.
Electrical system, Engine, Aug 13, 2015
WHILE DRIVING MY BRAND NEW 3DAY OLD 2015 JEEP GRAND CHEROKEE, THE ENGINE COMPLETELY SHUT OFF. I LOST ALL CONTROL OF MY BRAKES AND STEERING. I WAS ABLE TO COAST AND GET OFF OF THE ROAD. I IMMEDIATELY CALLED THE DEALER WHO SENT A FLAT BED TOW TRUCK TO HAUL THE VEHICLE BACK TO THE DEALER. ONCE AT THE DEALER I WAS EXTREMELY UPSET AND SHAKEN AND RECEIVED A CHILLY RECEPTION FROM THE SALES MANAGER AND DEALER DIRECTOR. MY CONCERN AND VEHICLE MALFUNCTION WAS DOWNPLAYED. THE DEALERSHIP WAS VERY CONDESCENDING AND ACTED AS IF I HAD MADE UP THE ENTIRE SITUATION. THEY INSISTED THEY HAD NEVER HEARD OF A PROBLEM LIKE THIS OCCURRING WITH A JEEP. I TOLD THEM I DIDN'T WANT MY CAR FIXED, I INSTEAD WANTED MY TRADE IN BACK AND THE DEAL VOIDED. NO QUESTIONED WERE ASKED...THE DEALER NEVER OFFERED TO PUT ME IN ANOTHER JEEP WHICH I FOUND ODD, AND INSTEAD I WAS TOLD I WAS OVER REACTING AND THEY REVERSED MY PAPER WORK. THEY DEALER CONTINUED TO IGNORE MY CONCERN THAT SOMEONE COULD HAVE BEEN HURT DUE TO THIS PROBLEM AND THAT IT NEEDED TO BE REPORTED TO THE MANUFACTURER. THE PAPERWORK TO REVERSE MY SALE WAS EXECUTED QUICKLY AND I WAS ESCORTED OUT OF THE DEALERSHIP WITHIN 30 MINUTES. I DID CONTACT THE DEALERSHIP'S OWNER TO REPORT MY SAFETY CONCERN AND THE DEALERSHIP'S FLIPPANT ATTITUDE, BUT HAVE NOT RECEIVED A PHONE CALL BACK.
Vehicle speed control, Engine, Aug 6, 2015
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE AUTO ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,500.
Electrical system, Engine, Fuel/propulsion system, Jul 29, 2015
I PURCHASE THIS VEHICLE 11/8/2014. SINCE THEN HERE IS AN ONGOING, HIGH PITCHED NOISE UPON ACCELERATION FROM ZERO TO ANY CRUISING SPEED. I HAVE TAKEN IT TO 3 DIFFERENT JEEP DEALERS FOR THIS COMPLAINT AND OTHERS. THE SERVICE DEPARTMENTS SAY IT IS DUE TO THE 9 SPEED AUTOMATIC TRANSMISSION. ONE DEALER TRIED TO BLAME IT ON MY PLASTIC SUNGLASSES IN THE OVERHEAD STORAGE COMPARTMENT. ONE DEALER REPORTED TO ME THAT THE SAME NOISE WAS HEARD ON 2 BRAND NEW VEHICLES JUST DELIVERED TO THEM. I ALSO HAVE ONGOING ELECTRICAL ISSUES - STEERING WHEEL CONTROLS REVERSE SIDES LEFT TO RIGHT, RIGHT TO LEFT FOR AUDIO CONTROLS, THE RADIO RANDOMLY STARTS SWITCHING CHANNELS, AUTOMATIC HIGH BEAM SENSORS TURNS ON TO ENABLE MODE, BUT IN THIS MODE THE HIGH BEAMS DO NOT DIM. THIS FUNCTION WORKED INITIALLY, THEN IT DIDN'T AND ONE DEALER SAID IT LOST IT'S PROGRAM SO THEY RESET IT. ANOTHER DEALER SAID THE SENSOR IS NOT WORKING. I WILL HAVE IT LOOKED AT AGAIN AT MY NEXT SERVICE APPOINTMENT. THE PHONE CALL/PHONE CALL CANCEL BUTTONS ALSO REVERSE FUNCTION. THE FUEL TAKE DOOR RANDOMLY POPS OPEN. THIS HAS HAPPENED WHILE DRIVING, WHILE THE CAR IS PARKED AT MY WORK OR HOME. I HAVE HAD THIS REPAIRED ONCE. IT STILL CONTINUES TO HAPPEN. THE JEEP WILL RANDOMLY LURCH FORWARD WHILE STOPPED, BRAKES ENGAGED AND VEHICLE IS RUNNING - AT A STOP LIGHT OR STOP SIGN.
Engine, Apr 29, 2015
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CRANK SHAFT SENSOR AND THE CRANK SHAFT POSITION SENSOR WERE BOTH REPLACED. IN ADDITION, AN UNKNOWN WIRING REPAIR RELATED TO THE FAILURE WAS PERFORMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. AS A RESULT, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ECM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 798.
Vehicle speed control, Service brakes, Engine, Apr 19, 2015, crash
THIRD TIME OF INCIDENT. WHILE PARALLEL PARKING, AND SHIFTING FROM REVERSE INTO DRIVE, WHILE FOOT IS STILL ON THE BRAKE THE VEHICLE REVS AND LURCHES FORWARD. 1ST 2 TIMES INVOLVED PARKING ON SNOW/ICE. TODAY, WITH A DRY STREET AND SNEAKERS, VEHICLE BEGAN TO REV. I ATTEMPTED TO SHIFT INTO PARK TO AVOID LURCHING FORWARD BUT FAILED TO DO SO IN TIME. WHEN VEHICLE REVS, I HOLD ONTO STEERING WHEEL AND PRESS BRAKE WITH ALL MY STRENGTH BUT UNABLE TO PREVENT THE FORWARD MOVEMENT. *TR
Electrical system, Vehicle speed control, Engine, Mar 31, 2015
I WAS DRIVING DOWN THE ROAD, WITH MY FOOT STEADY ON THE GAS, AND THE TRANSMISSION SHIFTED HARD (8 SPEED AUTOMATIC) AND LUNGED MY CAR FORWARD WITHOUT ANY PRESSURE ON THE GAS PEDAL. THEN IT CONTINUED TO SHIFT HARD AND LUNGE UNTIL I REACHED AND MAINTAINED 40 MPH ( IN WHICH MY JEEP PUT THE TRANSMISSION INTO 8TH GEAR AT A STEADY 1000 RPM). THIS HAS HAPPENED MULTIPLE TIMES SINCE, AND SOMETIMES WHEN I REMOTE START THE JEEP, IT WILL GIVE OFF A VERY LOUD HIGH PITCHED WHINING SOUND FOR ABOUT A MINUTE, THEN STOPS. *TR
Engine, Mar 18, 2015
DRIVING AT HIGHWAY SPEED THE YELLOW CHECK ENGINE LIGHT ILLUMINATED AND SHORTLY AFTER THIS THE ENGINE SHUT OFF. THERE WAS ROUGHLY 1/4 TANK OF FUEL WHEN THIS OCCURRED. NO LOW FUEL WARNING LIGHT , ENGINE ROUGHNESS OR OTHER SYMPTOMS WERE NOTED PRIOR TO ENGINE SHUTTING DOWN. VEHICLE COASTED TO SIDE OF HIGHWAY AND WOULD NOT RESTART. VEHICLE WOULD CRANK BUT NOT FIRE. VEHICLE WAS TOWED TO LOCAL JEEP DEALER AND NO ISSUES WAS FOUND. VEHICLE WAS RETURNED ~1 WEEK LATER WITH COMMENTS FROM DEALER TECH THAT NO ISSUES WERE FOUND AND IT WILL LIKELY HAPPEN AGAIN. *TR
Power train, Electrical system, Engine, Mar 16, 2015
A WEEK PRIOR TO THE MAJOR ISSUE THE VEHICLE WAS SHOWING SIGNS OF MECHANICAL PROBLEMS. THESE PROBLEMS INCLUDED THE WIPERS TURNING ON WHEN THEY WERE IN THE OFF POSITION, SIMULTANEOUSLY THE RADIO CUT OUT (THIS HAPPENED SEVERAL TIMES THAT DAY). THE NEXT DAY WHILE DRIVING TO WORK AT 6:30AM THE INTERIOR LIGHTS ON THE DASH AND DOORS BLINKED ON AND OFF SEVERAL TIMES. I CONTACTED THE DEALERSHIP THAT DAY BUT WAS NOT ABLE TO GET AN APPOINTMENT RIGHT AWAY. FOUR DAYS AFTER THIS ALL STARTED I WAS DRIVING THE VEHICLE GOING ABOUT 40 MPH AND SLOWED DOWN TO ABOUT 10-15 MPH TO MAKE A RIGHT TURN INTO A PARKING LOT, I WENT TO GIVE THE CAR GAS TO COMPLETE MY TURN AND REALIZED THAT THE CAR HAD LOST POWER. I COASTED INTO A PARKING SPOT AND LOOKED DOWN AT THE EVIC SCREEN TO REALIZE THE CAR WAS IN NEUTRAL WITHOUT MY DOING AND WOULD NOT RESTART ITSELF. MANY MECHANICAL LIGHTS WERE POPPING UP ON THE EVIC SCREEN, WHICH I TOOK PICTURES OF FOR RECORDS. I HAD THE VEHICLE TOWED TO THE DEALERSHIP THAT DAY.HOWEVER I AM SCARED THAT IF THEY "FIX" IT , IT COULD HAPPEN AGAIN. ON MONDAY 3/16/15: THE DEALERSHIP TOLD ME THAT THE WIPER/RADIO ISSUE WAS FIXED WITH AN "UPDATE" BUT THE MASTER TECH THAT WORKS FOR THE DEALERSHIP REQUESTED TO DRIVE MY CAR HOME WITH HIM TO MAKE SURE THE PROBLEMS ARE SOLVED. I HAVE NEVER HEARD OF A TECH TAKING HOME A CAR BEFORE BUT I AGREED TO LET HIM SINCE I FEEL I AM AT THE HANDS OF JEEPS MERCY IN FIXING THIS ISSUE. I AM VERY DISPLEASED THAT A JGC DEPENDING ON THE MODEL WORTH $40-70K HAS MANY COMPLAINTS LOADED AGAINST THEM WITH LITTLE END IN SIGHT OF THE COMPANY WANTING TO RESOLVE THESE COMPLAINTS. I REFUSE TO PUT MY SAFETY AND OTHERS SAFETY IN JEOPARDY! THIS COMPANY KNOWS SOMETHING IS WRONG WITH THEIR CARS AND THEY DO NOTHING ABOUT IT BUT KEEP SAYING ITS A "SOFTWARE UPDATE". I HAVE READ THE FORUMS AND MANY OTHER PEOPLE HAVE SIMILAR ISSUES, ITS NOT JUST "SOFTWARE". *TR